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Become A Community Relations Manager

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Working As A Community Relations Manager

  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Thinking Creatively
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Stressful

  • $104,140

    Average Salary

What Does A Community Relations Manager Do At Wells Fargo

* Managing a team of 4 community development professionals working across 5 counties
* Exercising the usual authority of a manager, including selection and on-going development of staff, ensuring personal growth of the team
* Developing community relations strategies, policies and procedures to ensure consistency and compliance, with a focus on housing, workforce development, community health and financial education
* Building strong partnerships and communication linkages between Wells Fargo line of business leaders and functional partners including Government Relations, Mortgage Servicing, Community Lending & Investing, Marketing and Communications, etc.
* Contributing significantly to the company's OCC Community Reinvestment Act (CRA) exam rating by ensuring that the investment of Wells Fargo assets supports the growth of LMI communities
* Establishing and maintaining relationships with government officials, community organizations and key stakeholders to achieve Wells Fargo corporate social responsibility goals within the community
* Providing strategic counsel and regular interaction with business executives on managing reputation risk
* Being the subject matter expert and speaking on behalf of Wells Fargo and its commitment to advancing social equity in underserved communities
* Assessing community needs and the company's effectiveness and efficiency in meeting those needs and implementing changes and program improvements to drive community and economic development
* This position is located at 333 South Grand Avenue in Los Angeles, CA and does not offer relocation assistance

What Does A Community Relations Manager Do At Office Depot

* The Marketing Program Manager is responsible for all aspects of the relationship between Marketing and its internal and external clients.
* The position will assist in planning and carry out innovative and integrated marketing programs.
* Position ensures that the delivered services meet the operational needs of the business.
* Established history of producing campaign results, especially with Fortune 500 accounts.
* Ability to take initiative and lead across functional teams

What Does A Community Relations Manager Do At Ecumen

* Exhibits appropriate and effective verbal and non-verbal communication with patients/clients, providers, peers and community agency representatives.
* Displays teamwork within the department as demonstrated by positive rapport with peers and other staff members to effectively achieve department and organization goals.
* Visits referred patients/clients on site to review needs and educate.
* Provides patient/clients, family, and caregiver with education and encourages informed decision making.
* Participates in health and wellness events in an effort to bring awareness to Ecumen business lines by potential referral sources.
* Assists with referral information intake as needed, and collects pertinent documentation necessary for admission.
* Effectively forecasts trends and develops strategies for engaging with the health care community.
* Works to build admissions and Hospice patient base to meet budgeted census.
* Participate in other outreach activities such as even planning as needed.
* Such activities shall not supersede this positions core community education, liaison and outreach activities designed to increase the members in our community who are educated about home care and about our agency's superior services.
* Demonstrate efficient financial management of Ecumen Hospice marketing projects, events and other marketing activities.
* Builds and monitors community, customer, and patient perceptions of Ecumen as an innovative high qualify provider of care.
* Maintains a daily log of activity on the Customer Relationship Management (CRM) software and ensures content is accurate and current.
* Maintains and manages marketing plan.
* Conducts tours and moves inquires through to prospects.
* Communicates with team n leads, scheduled routes, any follow-ups, meeting with potential customers and or referral sources on a weekly basis

What Does A Community Relations Manager Do At Cuny

* Develop and implement advertising and communications campaigns, working with IVC staff and with relevant College offices, e.g.
* Recruitment, Public Relations and others
* Identify and develop new audiences and communities to further the mission of the College
* Plan and implement communications campaigns, working with Image and Visual Communications staff and key constituencies
* Write and produce web and publication features, news releases, speeches, and scripts for campus events, brochures, programs, and other web/print assignments.
* Manage college social media channels including Facebook, Twitter, Instagram and LinkedIn
* Represent the College to a portfolio of external organizations Establish and maintain communication and ongoing working relationships with outside organizations.
* Maintain relationships with media representatives
* Manages the design, implementation, and management of communications to support College visibility and recognitio

What Does A Community Relations Manager Do At Umpqua Bank

* Develops, implements and monitors Community Reinvestment Strategic Plans for the Bank.
* Serves as a primary contact in coordination with Compliance with the bank's regulators on related matters, including examinations and applications.
* Develops, implements and tracks community engagement programs & projects related to CRA with coordination and assistance from multiple teams and internal partners.
* Communicates and integrates comprehensive CRA strategies that deliver a competitive differentiation for the Bank while earning and maintaining superior regulatory ratings.
* Develops key relationships and leads community advocacy strategy to ensure positive channel of communication and relations.
* Ability to craft a robust narrative from qualitative and quantitative data and research and develop meaningful context to describe Umpqua’s CRA program.
* Works with and advocates with internal partners and teams to identify national and regional community development loans, qualified investments and grants to meet the Bank’s goals.
* Builds partnerships and relationships with national, regional and local community-based organizations, nonprofits and financial intermediaries and represent the Bank on various non-profit, community development organizations.
* Provides guidance and advice to the Board of Directors, senior management, and the lines of business (LoBs) on CRA matters, including cross-enterprise risks and emerging issues.
* Partners and coordinates with Corporate Communications, Associate Relations and others to maximizes impact of philanthropy, community involvement, diversity opportunities and drives corporate reputation.
* Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
* Keeps up to date on regulation changes.
* Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
* May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
* Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
* Takes personal initiative and is a positive example for others to emulate.
* Embraces our vision to become "The World's Greatest Bank."
* May perform other duties as assigned.
* INDIRECT SUPERVISORY (INFLUENCER) RESPONSIBILITIES

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How To Become A Community Relations Manager

Public relations and fundraising managers need at least a bachelor’s degree, and some positions may require a master’s degree. Many years of related work experience are also necessary.

Education

For public relations and fundraising management positions, a bachelor's degree in public relations, communications, English, fundraising, or journalism is generally required. However, some employers prefer a master’s degree, particularly in public relations, journalism, fundraising, or nonprofit management.

Courses in advertising, business administration, public affairs, public speaking, and creative and technical writing can be helpful.

Licenses, Certifications, and Registrations

Although not mandatory, public relations managers can get certified through the Public Relations Society of America. Candidates qualify based on years of experience and must pass an exam to become certified.

The International Association of Business Communicators offers a credential to demonstrate a level of knowledge and expertise.

The Certified Fund Raising Executive program, offered by CFRE International, is voluntary, but fundraisers who pursue certification demonstrate a level of professional competency to prospective employers. Candidates are required to have 5 years of work experience in fundraising and have 80 hours of continuing education through conference attendance and classroom instruction to qualify. Fundraisers must apply for renewal every 3 years to keep their certification valid.

Work Experience in a Related Occupation

Public relations and fundraising managers must have several years of experience in a related or entry-level position, such as a public relations specialist or fundraiser.

Lower level management positions may require only a few years of experience, whereas directors are more likely to need 5 to 10 years of related work experience.

Important Qualities

Communication skills. Managers deal with the public regularly; therefore, they must be friendly enough to build rapport and receive cooperation from their media contacts and donors.

Leadership skills. Public relations and fundraising managers often lead large teams of specialists or fundraisers and must be able to guide their activities.

Organizational skills. Public relations and fundraising managers are often in charge of running several events at the same time, requiring superior organizational skills.

Problem-solving skills. Managers sometimes must explain how the company or client is handling sensitive issues. They must use good judgment in what they report and how they report it.

Speaking skills. Public relations and fundraising managers regularly speak on behalf of their organization. When doing so, they must be able to explain the organization’s position clearly.

Writing skills. Managers must be able to write well-organized and clear press releases and speeches. They must be able to grasp the key messages they want to get across and write them succinctly in order to keep the attention of busy readers or listeners.

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Community Relations Manager jobs

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Real Community Relations Manager Salaries

Job Title Company Location Start Date Salary
Communications and Campus Relations Manager The City University of New York New York, NY Jan 03, 2011 $62,665
Manager of External Relations and Communications ENEL Green Power North America, Inc. Andover, MA Oct 01, 2014 $55,000 -
$65,000
Communications & College Relations Manager The City University of New York New York, NY Jan 03, 2011 $55,000
Community Relations Manager Law Offices of Mary Carmen R. Madrid-Crost Chicago, IL Sep 03, 2015 $53,699
Community Relations Manager Madrid Crost Law Group Chicago, IL Sep 28, 2015 $53,518
Community Relations Marketing Manager CHME, Inc. Foster City, CA Jun 07, 2012 $50,939 -
$69,555
Community Relations Marketing Manager CHME, Inc. Foster City, CA Jun 21, 2013 $50,648 -
$69,202
Community Relations Marketing Manager CHME, Inc. Foster City, CA Oct 28, 2013 $50,648 -
$69,202
Manager, Community Relations Padres L.P. San Diego, CA Aug 23, 2015 $49,275
Manager, Community Relations Padres L.P. San Diego, CA Nov 28, 2011 $45,261
Manager, Community Relations Padres L.P. San Diego, CA Aug 23, 2012 $45,261
Fund Development/Community Relations Manager Lighthouse Counseling and Family Resource Center Lincoln, CA Oct 01, 2010 $44,766

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Top Skills for A Community Relations Manager

CommunityRelationsActivitiesSpecialEventsPressReleasesCommunityEventsCustomerServiceBookSigningsCompanyWebsiteCommunityPartnersCommunityOrganizationsLocalCommunityTwitterEventPlanningHumanResourcesCommunityInvolvementCommunityLeadersExternalCommunicationsAnnualReportBusinessDevelopmentSuperviseCommunityEngagement

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Top Community Relations Manager Skills

  1. Community Relations Activities
  2. Special Events
  3. Press Releases
You can check out examples of real life uses of top skills on resumes here:
  • Directed and coordinated digital and print communications, marketing, promotional, and community relations activities.
  • Organized volunteers, coordinated special events, and implemented community outreach programs.
  • Created content and took photographs for Library s quarterly newsletter, Links, press releases, press room / website.
  • Represented Crisis Clinic by attending job fairs, community events, and information booths.
  • Demonstrate superior customer service by coordinating patient flow and problem solving.

Top Community Relations Manager Employers

Community Relations Manager Videos

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