Community relations representative job description

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Provide sales coverage and develop best possible market penetration for all lines of business to present to prospective members in assigned territory in accordance with company's policies and programs. Provide greater access to health insurance, by providing education, assistance and coordinating community outreach to individuals.

• Identify prospective enrollees and determine eligibility for participation in the Medicaid and/or Medicare

• Attend various community events, including health fairs, HEDIS initiatives and Member Advisory Groups and other sites as designated to market products

• Identify and develop relationships with new community contacts and organizations to pursue outreach engagements

• Enroll consumers in Medicare product, present information on Medicaid programs, help facilitate the continuance of enrollment, and offer information with Medicaid recertification

• Conduct home visits and personalized appointments as needed to complete the Medicare enrollment process or as requested by potential enrollees to explain the Medicaid product

• Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members

• Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies, including providing enrollees with all corresponding materials and documentation
• Research and monitor competitive products and marketing practices

• Submit special reports regarding the operation of the territory, acceptance or rejection of products, and competitive conditions beneficial to other Marketing initiatives

• Ability to lift boxes containing marketing materials for events

• Ability to travel

Education/Experience: Bachelor's degree in marketing, sales, related field or equivalent experience. 2+ years of marketing, sales or community relations or outreach experience, preferably in a managed care or Medicaid environment Bilingual is a plus.

License/Certification: State Driver's License. Obtain current state's Accident and Health Insurance Agent License within 6 months of hire.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**TITLE:** Community Relations Representative I

**LOCATION:** Tampa, Florida

**REQNUMBER:** 1365437

At Cano Health, our culture is a "family of families", growing stronger together to improve the lives of our patients, communities, and our associates. A culture that succeeds because of the hearts and minds of our people. Our values and guiding principles transform our lives with purpose and passion, becoming one focused source of hopeful change. A leadership culture that cultivates and empowers our people to gain ownership for their contributions and success. The Cano Movement is proof of what everyday people with a passion for health care can accomplish together.

Join the Cano Movement! The movement that doesn't just offer a job, it offers an opportunity to serve and grow with purpose. At Cano you will be part of a collaborative team, dedicated to the pursuit of health & wellness excellence.

Cano Health offers competitive salaries, medical, dental & vision insurance, employee mental health program, paid time off, paid holidays, 401(k) with employer match, employee stock purchase program, tuition reimbursement and much more.

The Community Outreach Representative is Cano's representative in the community, and it is responsible for achieving goals and improving Cano's enrollment growth objectives. Works closely with the member engagement and marketing department to plan, implement, and connects with the community and regions surrounding our medical centers.

• Collaborates with the community outreach program coordinator and others to plan, implement, and evaluate community activities and events.

• Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations and providers, ensuring all efforts are directed towards building Medicare, Medicaid, and the Marketplace membership. Effectively moves relationships through the "enrollment" pipeline.

• Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management.

• Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.

• Delivers presentations, attends meetings and distributes educational materials to both members and potential members.

• Assists with all incoming calls and assist perspective members or members with health access related questions.

• Identify partnerships with key sponsorship opportunities and provide justification to determine Cano's participation.

• Responsible for managing their own daily schedule in alignment with department Goals and Initiatives as assigned by region.
• High School Diploma or equivalent

• Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).

• Demonstrated exceptional networking and negotiations skills.

• Demonstrated strong public speaking and presentations skills.

• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.

Cano Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


External Company URL: canohealth.com

Street: 1507 North Young Parkway

**GOVERNMENT RELATIONS REPRESENTATIVE** **_(YA4122)_**

**_About The Position_**

_The Government Relations Rep maintains and cultivates favorable relations through personal contact with elected state officeholders, appointed state officials and their staff. Maintain relationships with government affairs representatives of utilities and other organizations to develop coalitions in support of Ameren's positions on legislative and policy issues._

**_Key responsibilities include:_**

+ Prepare and assist senior government relations representatives in presenting position papers and testimony to appropriate legislators, committees, and other stakeholders.

+ Maintain relationships with legislators and staff, legislative representatives of utilities and other organizations.

+ Collaborate with Ameren's Sr. Legislative Representatives and lobbyists to develop coalitions in support of the company's positions on policy issues and to implement strategy.

+ Recognize issues, proposals, regulations and legislation that may impact Ameren.

+ Interact with company experts to determine the corporate position on such matters and effectively communicate the position to elected officeholders, appointed officials and their staff.

+ Track progress of all relevant legislation, legislative hearings and stakeholder's meetings on a daily basis.

+ Communicate policy and policy changes to company experts and stakeholders, as appropriate and needed, to determine the company's position

+ Effectively communicate and advocate for policy positions to legislators, staff and key stakeholders.

**_Qualifications_**

Bachelor's degree from an accredited college or university required. Master's degree in Business Administration, Political Science, Government or similar. Specialization in Political Science or Business Administration discipline preferred.

**Five** or more years of relevant lobbying, communications or government relations experience required.

**Previous experience in working with utility industrial customers as well as experience with utility operations of power marketing, generation and/or transmission and delivery preferred.**

Direct supervisory experience preferred.

* Technical career path level and salary depends upon applicant's credentials. Open to all levels

**In addition to the above qualifications, the successful candidate will demonstrate:**

Ability to work effectively with competing priorities and stressful situations. Ability to identify potential issues and initiate course correction to deliver desired outcome. Strong organizational, interpersonal, and oral and written communication skills required. Must have demonstrated ability to work as a team with experience in negotiating difficult issues. Willingness to travel and work irregular and long hours unexpectedly and as required. Must have strong computer skills and proficiency in Microsoft Office Suite. Demonstration of Ameren competencies: Think Customer, Inspire and Engage, Foster Innovation, Drive Results, Champion Learning, Build Trust, and Be Strategic.

**_Additional Information_**

Ameren's selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates.

**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.**