Community relations specialist job description
Updated March 14, 2024
9 min read
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Example community relations specialist requirements on a job description
Community relations specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in community relations specialist job postings.
Sample community relations specialist requirements
- Bachelor's degree in communications, public relations, or related field
- Minimum of 2 years of experience in community relations, public relations, or related field
- Excellent verbal and written communication skills
- Strong organizational and project management skills
- Ability to work independently and as part of a team
Sample required community relations specialist soft skills
- Strong interpersonal skills and ability to build and maintain relationships with diverse groups of people
- Ability to handle sensitive and confidential information with discretion
- Flexibility and adaptability to changing priorities and situations
- Creative problem-solving skills and ability to think outside the box
- Passion for community engagement and making a positive impact on society
Community relations specialist job description example 1
Centene community relations specialist job description
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: The Community Relations Specialist is responsible for leading activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities. This position may also research and assess market and business opportunities.
*Applicants for this job have flexibility to work remote, yet will need to live in New England: covering MA, CT, and RI*
Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc.
Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets.
Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc.
Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc.
Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc.
Acts as point person on key projects.
Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies.
Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc. Coordinates with sales team for successful market execution.
May develop plans to increase "crossover" enrollment.
May assist in outreach activities.
Performs other duties as assigned.
Education/Experience: Bachelor's degree in Marketing, Business Administration or equivalent experience. Minimum three years sales/marketing experience, preferably with government products. Health insurance or managed care experience a plus. Driver's License may be required by some plans. Specific language skills may be required by some plans.
License/Certification: Life and Health License (can be obtained within 90 days of employment) - If required by the Business Unit/Department
Travel: For Medicare only: Travel up to 80%. Must be willing to travel within assigned territory.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**TITLE:** Community Relations Specialist - Remote
**LOCATION:** Various, Massachusetts
**REQNUMBER:** 1315643
Position Purpose: The Community Relations Specialist is responsible for leading activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities. This position may also research and assess market and business opportunities.
*Applicants for this job have flexibility to work remote, yet will need to live in New England: covering MA, CT, and RI*
Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc.
Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets.
Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc.
Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc.
Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc.
Acts as point person on key projects.
Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies.
Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc. Coordinates with sales team for successful market execution.
May develop plans to increase "crossover" enrollment.
May assist in outreach activities.
Performs other duties as assigned.
Education/Experience: Bachelor's degree in Marketing, Business Administration or equivalent experience. Minimum three years sales/marketing experience, preferably with government products. Health insurance or managed care experience a plus. Driver's License may be required by some plans. Specific language skills may be required by some plans.
License/Certification: Life and Health License (can be obtained within 90 days of employment) - If required by the Business Unit/Department
Travel: For Medicare only: Travel up to 80%. Must be willing to travel within assigned territory.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**TITLE:** Community Relations Specialist - Remote
**LOCATION:** Various, Massachusetts
**REQNUMBER:** 1315643
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Community relations specialist job description example 2
1-800-Flowers.com community relations specialist job description
The Community Relations & Retail Marketing Specialist (Full-Time) is responsible for conceptualizing and coordinating retail marketing programs that create qualified opportunities for revenue growth. This role will establish, drive, track and analyze the effectiveness of retail marketing programs, working with internal teams to modify as needed. This role will also coordinate the charitable giving program, working with internal partners to distribute products to local non-profits, as well as assist with any partnerships and experiential marketing opportunities.
Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Assist the Experiential Marketing & Community Relations Manager in formulating and executing strategic retail marketing plans for the Company that support the achievement of annual gross margin, sales, and profit goals.
* Assist sales, stores, and retail marketing management with effective, on-brand advertising materials and communications.
* Recommend, plan and implement tactical retail advertising programs in support of specific campaigns for sales.
* Coordinate projects for the community relations team including helping with creative briefs, developing timelines, creating events on Eventbrite, utilizing Survey Monkey, employee email postings, and routing of creative for approval.
* Draft promotion layouts and text as campaign materials and present them to the manager for approval and review.
* Work with partners and team members to define, plan and create content and implement special projects such as localized marketing collateral for stores.
* Coordinate the store's landing page.
* Create and execute reporting & analysis, and quarterly calendars.
* Coordinate and execute charitable giving donations.
* Other duties as assigned.
* On-the-job training will also be available.
* Bachelor's degree preferred or equivalent work experience.
* 1-3 years of retail marketing experience required.
* Public Relations/Community Relations experience a plus.
* Expert in Microsoft Office (especially Microsoft Excel and Word).
* Demonstrated ability to handle many assignments simultaneously.
INDCH
About Harry & David
Since 1934, Harry & David has been America's premier choice in gourmet food gifting. Headquartered in Southern Oregon, Harry & David owns and operates 20 different orchards, spread over 100 square miles, featuring fresh yearly crops of handpicked delicious fruit, including peaches, Bosc pears and the iconic Royal Riviera pears. Harry & David offers a wide variety of options for everyday sharing and entertaining, including Moose Munch premium popcorn, Wolferman's Bakery , Cushman's and Stock Yards branded products. Harry & David is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.
Our Commitment to Diversity
At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.
Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Assist the Experiential Marketing & Community Relations Manager in formulating and executing strategic retail marketing plans for the Company that support the achievement of annual gross margin, sales, and profit goals.
* Assist sales, stores, and retail marketing management with effective, on-brand advertising materials and communications.
* Recommend, plan and implement tactical retail advertising programs in support of specific campaigns for sales.
* Coordinate projects for the community relations team including helping with creative briefs, developing timelines, creating events on Eventbrite, utilizing Survey Monkey, employee email postings, and routing of creative for approval.
* Draft promotion layouts and text as campaign materials and present them to the manager for approval and review.
* Work with partners and team members to define, plan and create content and implement special projects such as localized marketing collateral for stores.
* Coordinate the store's landing page.
* Create and execute reporting & analysis, and quarterly calendars.
* Coordinate and execute charitable giving donations.
* Other duties as assigned.
* On-the-job training will also be available.
* Bachelor's degree preferred or equivalent work experience.
* 1-3 years of retail marketing experience required.
* Public Relations/Community Relations experience a plus.
* Expert in Microsoft Office (especially Microsoft Excel and Word).
* Demonstrated ability to handle many assignments simultaneously.
INDCH
About Harry & David
Since 1934, Harry & David has been America's premier choice in gourmet food gifting. Headquartered in Southern Oregon, Harry & David owns and operates 20 different orchards, spread over 100 square miles, featuring fresh yearly crops of handpicked delicious fruit, including peaches, Bosc pears and the iconic Royal Riviera pears. Harry & David offers a wide variety of options for everyday sharing and entertaining, including Moose Munch premium popcorn, Wolferman's Bakery , Cushman's and Stock Yards branded products. Harry & David is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.
Our Commitment to Diversity
At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.
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Community relations specialist job description example 3
American Senior Benefits community relations specialist job description
**_Bring your heart to work!_** **_Caring people make the difference at American Senior Communities!_**
**_Compassion, Accountability, Relationships and Excellence_** are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our residents and their families for over 20 years.
_We are committed to the safety and health of our team members, residents and families we serve. As such, ASC is proud to have implemented a mandatory vaccination policy, requiring COVID-19 vaccination(s) for all employees, including contracted third-party staff, and new hires effective June 1, 2021. In accordance with our mission to compassionately serve every resident with quality care and excellence, we firmly believe that vaccinating all employees is essential for our customer's safety and health. Should you have any questions regarding this, please speak with your recruiting contact directly._
_The Company understands and respects that a limited number of candidates may have personal reasons for not receiving the vaccine. As such, we are asking those candidates who wish to request an exemption from being required to be vaccinated, submit a request for their exemption through their Executive Director once hired._
**_What will you be doing and how will you make a difference at American Senior Communities?_**
+ Making a difference in the lives of the patients we serve by providing them care and compassion.
+ The Guest Relations Specialist greets and assists all visitors and residents to the community, and operates the telephone system to answer incoming calls and direct callers to appropriate personnel.
+ The Guest Relations Specialist is committed to building on-going relationships with the residents and families, foster communication and ensures ongoing customer satisfaction.
**Our commitment to our team for full-time employees:**
+ PayActiv - Hourly employees have immediate access up to 50% of your earned pay
+ Medical/Dental/Vision insurance available - Plans starting as low as $20 a week
+ Employees can access convenient telehealth services
+ 401k
+ PTO and holiday pay for full time staff
+ Tuition assistance and up to $500 for certifications
+ RecogNation platform - recognizes employees who embody our Culture of Care by doing the right thing at the right time, the right way for the right reason.
+ Workforce Chaplains: Confidential, non-denomination resources available for employees and household family members of employees.
+ Employee Referral Program - get paid to refer a friend to join our team
+ Pathogen Reducing Air purification devices in corridors and common areas to help combat COVID-19
**_Requirements_**
+ High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
**Our Senior Living Division** offers residents more than just a place to rest their head. We offer a new way of life, by providing opportunities for our residents to explore their passions. We are committed to nurturing the physical, emotional, mental, social and spiritual well-being of our residents through whole-person centered care.
We are Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
**_Compassion, Accountability, Relationships and Excellence_** are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our residents and their families for over 20 years.
_We are committed to the safety and health of our team members, residents and families we serve. As such, ASC is proud to have implemented a mandatory vaccination policy, requiring COVID-19 vaccination(s) for all employees, including contracted third-party staff, and new hires effective June 1, 2021. In accordance with our mission to compassionately serve every resident with quality care and excellence, we firmly believe that vaccinating all employees is essential for our customer's safety and health. Should you have any questions regarding this, please speak with your recruiting contact directly._
_The Company understands and respects that a limited number of candidates may have personal reasons for not receiving the vaccine. As such, we are asking those candidates who wish to request an exemption from being required to be vaccinated, submit a request for their exemption through their Executive Director once hired._
**_What will you be doing and how will you make a difference at American Senior Communities?_**
+ Making a difference in the lives of the patients we serve by providing them care and compassion.
+ The Guest Relations Specialist greets and assists all visitors and residents to the community, and operates the telephone system to answer incoming calls and direct callers to appropriate personnel.
+ The Guest Relations Specialist is committed to building on-going relationships with the residents and families, foster communication and ensures ongoing customer satisfaction.
**Our commitment to our team for full-time employees:**
+ PayActiv - Hourly employees have immediate access up to 50% of your earned pay
+ Medical/Dental/Vision insurance available - Plans starting as low as $20 a week
+ Employees can access convenient telehealth services
+ 401k
+ PTO and holiday pay for full time staff
+ Tuition assistance and up to $500 for certifications
+ RecogNation platform - recognizes employees who embody our Culture of Care by doing the right thing at the right time, the right way for the right reason.
+ Workforce Chaplains: Confidential, non-denomination resources available for employees and household family members of employees.
+ Employee Referral Program - get paid to refer a friend to join our team
+ Pathogen Reducing Air purification devices in corridors and common areas to help combat COVID-19
**_Requirements_**
+ High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
**Our Senior Living Division** offers residents more than just a place to rest their head. We offer a new way of life, by providing opportunities for our residents to explore their passions. We are committed to nurturing the physical, emotional, mental, social and spiritual well-being of our residents through whole-person centered care.
We are Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Updated March 14, 2024
Updated March 14, 2024