How to hire a community service director

How to hire a community service director, step by step

Here's a step-by-step community service director hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a community service director job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new community service director
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the community service director you need to hire. Certain community service director roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A community service director's background is also an important factor in determining whether they'll be a good fit for the position. For example, community service directors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents community service director salaries for various positions.

   Type of Community Service Director	Description	Hourly rate
   Community Service Director	Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.	$18-54
   Residential Manager	A residential manager coordinates and oversees all activities that happen in a residential building. They work with their employers to market their apartments and ensure all the occupants qualify to be in the building... Show more	$13-25
   House Manager	A household manager is someone who manages a household completely. Household managers have various duties and may manage staff depending on the size of a household... Show more	$13-22

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Mental Health
   • Social Services
   • Community Outreach
   • Developmental Disabilities
   • Service Delivery
   • Technical Assistance
   • Program Development
   • Policy Development
   • Medicaid
   • Administrative Oversight
   • Public Health
   • Press Releases
   • Community Relations
   • Staff Development

   Check all skills

   Responsibilities:

   • Manage and direct department operations and staffing for the invasive and non-invasive cardiology department.
   • Improve compliance with Medicaid, DCFS, and COA.
   • Verify weekly Medicaid billing and monitor the department's weekly fiscal outcomes and objectives.
   • Develop and implement staff share program within perioperative services, coordinate with site managers to maintain adequate staffing for each location.
   • Full service digital marketing agency focuse on growing client accounts via SEO/SEM with roster of large B2B and B2C clients.
   • Design, implement and manage day-to-day operation of the 21st CCLC grant support afterschool program.

   More community service director duties

3. Make a budget

   Including a salary range in your community service director job description helps attract top candidates to the position. A community service director salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a community service director in North Dakota may be lower than in Massachusetts, and an entry-level community service director usually earns less than a senior-level community service director. Additionally, a community service director with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average community service director salary

   $67,390yearly

   $32.40 hourly rate

   ---

   Entry-level community service director salary

   $39,000 yearly salary

   Updated December 23, 2025

   Average community service director salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$98,499	$47
   2	California	$93,419	$45
   3	Michigan	$89,623	$43
   4	Virginia	$87,589	$42
   5	District of Columbia	$86,447	$42
   6	New York	$86,123	$41
   7	Washington	$79,392	$38
   8	Illinois	$77,171	$37
   9	Maryland	$76,280	$37
   10	Indiana	$67,066	$32
   11	Tennessee	$66,821	$32
   12	Louisiana	$63,417	$30
   13	Texas	$62,224	$30
   14	Wisconsin	$61,025	$29
   15	Florida	$60,453	$29
   16	North Carolina	$60,209	$29
   17	Georgia	$57,829	$28
   18	Alabama	$57,054	$27
   19	Colorado	$54,528	$26
   20	Alaska	$46,468	$22

   Average community service director salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Splunk	$108,826	$52.32
   2	Mount Holyoke College	$104,093	$50.04
   3	Hospice Buffalo	$96,008	$46.16
   4	City of Seattle	$93,010	$44.72
   5	Community Care of NC	$91,860	$44.16	2
   6	Georgetown University	$88,983	$42.78	2
   7	Electronic Frontier Foundation	$85,194	$40.96
   8	Colorado State Express	$81,762	$39.31
   9	Weidner Center Presents Inc	$81,762	$39.31
   10	DoorDash	$79,502	$38.22	1
   11	American University	$78,983	$37.97	1
   12	Trilogy Health Services	$77,239	$37.13	12
   13	Eastern Montana Industries	$76,148	$36.61
   14	Casa de Maryland	$75,307	$36.21
   15	Lewis Group of Companies	$75,204	$36.16
   16	Northern Essex Community College	$74,964	$36.04
   17	American Heart Association	$71,852	$34.54	5
   18	The Leukemia & Lymphoma Society	$68,116	$32.75
   19	Morris Heights Health Center	$67,000	$32.21
   20	Johns Hopkins University	$62,449	$30.02	3

4. Writing a community service director job description

   A good community service director job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a community service director job description:

   Community service director job description example

   Dynamic Opportunity ~ As a full-time supervisor, working 40 hours per week, the Assistant Director for the Community Support Services Program supports Director and CSS employees in providing services to individuals whom have a mental illness and are residing in the community with assistance to maintain community tenure and secured housing. The program provides psychiatric rehabilitation and support services to foster self sufficiency, increased independence and community integration.

   The Guidance Center ~ is a primary mental health support agency, providing compassionate, professional care for individuals and families with mental health needs in the greater Cumberland County, NJ area. For more than 50 years, our non-profit organization of professionals, doctors, nurses, therapists, and support staff, has assisted the community in the diagnosis and treatment of all types of mental illness.

   What does this position look like ~ The Assistant Director of CSS engages in advocacy and coordinate service linkages. Assists individuals to develop healthy social and daily living skills. Completes documentation of services. Facilitates administrative processes for representative payee funds. Provides crisis intervention and support crisis de-escalation. Assists the CSS Director in providing programmatic oversight including adherence to regulations, quality improvement processes, administrative tasks and in field supervision and training of employees.

   What you need to apply ~

   • Master's degree from an accredited college/university in a human service discipline (social work, psychology, or related human services field).
   • Active NJ licensure - Licensed Associate Counselor (LAC), Licensed Associate Marriage & Family Therapist (LAMFT) or Licensed Social Worker (LSW.)
   • One year supervisory experience.
   • Two years experience in mental health/behavioral health.
   • Knowledge of community resources and agencies.
   • Valid automobile driver's license with MVR which meets agency standards.
   • Spanish speaking preferred but not required.

   What we provide ~

   • Competitive Salary
   • Superior Benefit Package
   • Health Insurance
   • Low Cost Dependent Coverage
   • Prescription Insurance
   • Dental Insurance
   • Vision Insurance
   • Life Insurance
   • Pension Plan
   • Vacation Time
   • Personal Time
   • Sick Time
   • Additional compensation for qualified Spanish speaking candidates.
   • Employee discounts; auto, tickets, insurance, wireless cell service and more.

   The Guidance Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

   
   
   Job Posted by ApplicantPro
   

   Copy this example

   

5. Post your job

   There are a few common ways to find community service directors for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your community service director job on Zippia to find and recruit community service director candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit community service directors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new community service director

   Once you have selected a candidate for the community service director position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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