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  • Support Services Program Manager / Specialist

    Cayuse Holdings

    Community service organization director job in Columbus, OH

    **_JOB TITLE:_** Support Services Program Manager / Specialist **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_SALARY:_** $100,000-$140,836.80 **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL_** No **_RELOCATION_** No **Employment in this role is conditional upon successful execution of the contract by the client.** **The Work** The Support Services Program Manager/Specialist responsible for driving technical integration projects, providing expert consultation to client agencies, and supporting the strategic financial and technical direction for the client. This role requires a combination of leadership in systems integration, quality assurance, financial reporting assistance, and technology evaluation, ensuring seamless operations and alignment with federal and state guidelines. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. **Responsibilities** + Lead integration activities between agencies and third parties with the OTS Enterprise Architecture environment. + Provide quality assurance reviews as requested by management. + Provide assistance to management with budgeting and development and refinement of cost allocation for all EA lines of service. + Assist OTS customer agencies with development of federal and state financial reporting. + Provide subject matter expertise on applicable agency systems and technologies. + Assist OTS in the evaluation of new technologies. + Lead or assist OTS in the review of technical documentation. + Other duties as assigned. **Qualifications** **Here's What You Need** + Minimum of five (5) years' experience with the OTS Enterprise Architecture environment. + Minimum of twenty (20) years' experience with technologies used within the State of Louisiana systems. + Minimum of fifteen (15) years' project management experience. + Experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies. + Experience with rate setting, cost allocation and invoicing. + Experience with determining and establishing line of service costs. + Experience with health and human services applications such as those used for the Medicaid, SNAP/TANF, Child Welfare, Child Support and Child Care Licensing programs. + Experience drafting Advanced Planning Documents, Advanced Planning Document Updates, Implementation Advanced Planning Documents and Cost Allocation Plans. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications** + Experience administering and managing large volume projects. + Experience managing task orders. + Should have at least six (6) years' experience performing these duties in large scale Enterprise Architecture environments + Experience drafting Request for Proposals. + Experience with Java and .net development. + Subject matter expertise with the following EA components and technologies: + Nutanix + VxRail + ESXi + NSX + SRM + Windows Server + RedHat Enterprise + MS SQL Server 2014 + Nagios + NewRelic + NewRelic Infrastructure + NewRelic Browser + Octopus Deploy + Puppet Enterprise + Splunk + Veracode + Decision Center, Decision Server + Exstream + Pentaho + Case Foundation, Content Manager, Enterprise Records Foundation + web Methods + API Gateway + Identity Manager for Consumers and Business Users, Identity Suite, Single Sign On + InfoSphere **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional office environment, with the ability to work onsite in the main office. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $100,000.00 - USD $140,836.80 /Yr. Submit a Referral (********************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103884_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $100k-140.8k yearly 2d ago
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  • Chief of Employer Services (Administrative Staff) PN 20066060

    State of Ohio 4.5company rating

    Community service organization director job in Columbus, OH

    Job Description - Chief of Employer Services (Administrative Staff) PN 20066060 (250008TH) Organization Unposting Date Unposting Date: Ongoing Work Location Work Location: William Green Building 30 West Spring Street Columbus 43215-2256 Primary Location Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Based on experience, not to exceed $72.60/Hr. Schedule Schedule: Full-time Work Hours: 8:00 - 5:00 Union: Exempt from Union Primary Job Skill Primary Job Skill: Business Technical Skills: Budgeting, Executive Leadership, Policy Direction Professional Skills: Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication Agency Overview A Little About Us: With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills. Our Vision: To transform BWC into an agile organization driven by customer success. Our Mission: To deliver consistently excellent experiences for each BWC customer every day. Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence. What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work. Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. What You'll Be Doing Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support. Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers. Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services. Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members. Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions. Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene. Handle sensitive documents with discretion, determining appropriate access to confidential information. QualificationsPreferred Qualifications: 5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures. 3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs. 4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies. 3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively. 5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management. Unusual Working Conditions This position is overtime exempt. THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9). Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle. The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment. The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment. WEATHER ESSENTIAL EMERGENCY EMPLOYEE Supplemental Information EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order. The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: *******************. Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed. All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted. Background Check: Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. #J-18808-Ljbffr
    $72.6 hourly 3d ago
  • Hybrid Boston: Organizing Director for Housing Justice

    City Life/Vida Urbana

    Remote community service organization director job

    A leading community organization based in Boston seeks an Organizing Director to lead citywide tenant and community organizing initiatives. This senior leadership role requires 7+ years in tenant or community organizing, including 3 years in a leadership position. Key responsibilities include setting strategic direction, staff management, and coalition building, with a focus on driving housing justice and community empowerment. The role offers a hybrid working arrangement and a competitive salary range of $75,000-$85,000. #J-18808-Ljbffr
    $75k-85k yearly 5d ago
  • Director of Community

    Velora

    Remote community service organization director job

    We're excited to share that Aplos, Raisely, and Keela have come together to form one unified company, Velora , with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable. Together, our combined expertise spans fundraising, donor management, financial tracking, and communications-offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference. We're one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products. We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the "about the role" section. About the role: Location: US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA (California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington) Canada Provinces: British Columbia, Ontario, Alberta only The Director of Community at Velora is more than a marketing leader; you are the voice, face, and philosophical center of our brand. Reporting to the VP of Marketing, this role is a strategic, director level position responsible for building a passionate movement around Velora's vision, product, mission and category. You will champion our cause externally to customers, press, analysts, and partners, and internally to inspire our teams. Success in this role is measured by the growth of our community, the strength of our brand narrative, and the ability to influence market trends and product strategy. We are looking for someone with extensive experience in the nonprofit sector that wants to be the face and voice of the future of nonprofit operations. What will you be doing (your role)? Vision & Thought Leadership Own and evangelize the Velora narrative: Craft and deliver a compelling, disruptive story that articulates Velora's vision for the future of our industry. Be the primary external spokesperson: Represent Velora at major industry conferences, events, media interviews, and high-stakes customer meetings. Create influential content: Drive high-impact content (keynotes, blogs, white papers, social media) that educates the market on trends, challenges, and Velora's unique solution. Identify and cultivate new markets/trends: Stay on top of industry happenings, spotting shifts, opportunities, and competitive threats. Community & Advocacy Building Build a passionate advocate network: Cultivate relationships with key industry influencers, analysts, journalists, and power users to convert them into Velora evangelists. Foster internal passion: Inspire Velora's employees, reinforcing the company mission and product conviction, and providing them with messaging tools. Lead the two-way dialogue: Establish channels for honest, transparent communication with the community to gather feedback, address concerns, and manage brand reputation. Employee advocacy ownership: Spearhead the development of employee advocacy initiatives to help mobilize the Velora message via our employees Events & Grassroots Mobilization Organize Community Events: Plan and execute virtual and/or in-person meetups, webinars, and online discussions designed to foster peer-to-peer networking and education. Support Marketing Campaigns: Partner with the broader Marketing team to provide industry expertise, network connections and more to help amplify our programs. Travel for Engagement: Represent Velora at relevant industry events to evangelize our mission and put Velora on the map. What we're looking for (requirements): Deep Industry Expertise: At least 10 years of experience in the nonprofit sector, with a deep understanding of its challenges and future direction. Executive-Level Communication: Exceptional verbal and written communication skills with a proven track record of inspiring large audiences (e.g., keynote speaking, TED Talks, major media appearances). This role will become the face of the Velora brand. Influencer & Connector: A robust, established network of professional contacts, including media, analysts, and industry leaders. Strategic Vision: Demonstrated ability to create a future-state vision and a clear, compelling path to get there. Preferred Attributes A history of successfully advocating for a disruptive product or technology. Demonstrable social media presence and engagement. Familiarity with CRM, marketing automation and data platforms (Salesforce, HubSpot, Clay) If you need more convincing, here's the rest of it: 💵 Salary - US: $165,000 - $200,000 USD, CAN: $150,000 - $180,000 CAD + Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location. 🏝️ Paid Time Off Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave. US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave. 🌴 Work remotely - We're a remote-first company - live and work wherever you're happiest. 🤷 Training - We'll support you when you want to learn new skills or pay for conference or course tickets. ❤️ Health Coverage & Retirement Canada & US: We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement. If you have any questions or require accommodations in the interview process, please reach out to **************************. Velora's Commitment to Equal-Employment, Diversity, Inclusion, and Equity We know with diversity comes strength. Aplos, Raisely and Keela provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $165k-200k yearly 16d ago
  • Director of Marketing | Sage Home Loans

    Sage Home Loans Corporation

    Remote community service organization director job

    We are seeking a strategic, data-driven Director of Marketing to lead the planning, development, and execution of our marketing strategy focused on customer acquisition and retention within the mortgage space. Reporting to the SVP of Marketing, this role owns the end-to-end marketing vision-balancing creativity with performance, speed with precision, and growth with compliance. You'll lead multi-channel marketing efforts, manage internal and external partners, and translate data into action. As a people leader, you'll grow and coach a high-performing marketing team while collaborating closely with product, sales, operations, and analytics partners to deliver measurable impact. This role includes direct supervision of our Email Marketing Specialist. What You'll Do Strategic Leadership & Planning Develop and execute comprehensive marketing strategies that drive acquisition and retention while aligning with Sage's business objectives and client-first mindset. Own long-term marketing planning, including campaign roadmaps, budget allocation, and channel optimization. Monitor market trends, competitive dynamics, and customer insights to inform strategy and continuously raise the bar. Execution & Channel Ownership Lead execution of multi-channel marketing efforts, including digital, email, direct mail, paid media, and emerging channels. Own email marketing strategy and directly manage the Email Marketing Specialist to drive retention, lifecycle engagement, and lead nurturing. Guide content strategy across the website, landing pages, and digital assets, ensuring messaging is clear, compliant, consistent, and conversion-focused. Evaluate and test new channels (e.g., SMS, push notifications), building structured experimentation frameworks to scale what works-fast. People & Agency Leadership Hire, coach, and develop marketing talent with a focus on accountability, growth, and performance. Lead and manage agency partners across creative, media, marketing automation, and analytics to ensure high-quality, on-time delivery. Set clear expectations, KPIs, and success metrics for internal team members and external partners. Cross-Functional Collaboration Partner closely with product, sales, and operations teams to support product launches, promotions, and testing initiatives. Work with analytics and reporting teams to define success metrics, dashboards, and insights that enable real-time optimization. Ensure marketing priorities stay aligned with business goals and product positioning. Measurement, Optimization & Reporting Track, analyze, and report performance across all channels, delivering actionable insights to senior leadership. Establish clear goals, KPIs, and ROI benchmarks; iterate quickly based on performance and learning. Build scalable frameworks for ongoing testing, personalization, and funnel optimization across the customer journey. Brand Stewardship & Compliance Protect and strengthen the Sage brand through consistent messaging and adherence to regulatory and compliance standards. Ensure all marketing efforts reflect Sage's values and resonate with consumers and referral partners, including real estate professionals. Win the right way-balancing growth, trust, and long-term brand equity. What We're Looking For Education & Experience Bachelor's degree in Marketing, Business, Communications, or a related field (MBA preferred). 8-12+ years of progressive marketing experience, including people leadership. Experience in financial services, mortgage, or other highly regulated industries strongly preferred. Skills & Competencies Deep expertise in digital marketing, email and direct marketing, lead acquisition, and customer retention. Proven success leading teams and executing multi-channel marketing strategies. Strong analytical mindset with the ability to turn data into clear decisions and action. Experience partnering with product teams on testing strategies, experimentation, and website optimization. Excellent communication, project management, and stakeholder management skills. Compensation This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications. Total Cash Compensation Range: $140k - $210k per year The following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here.
    $140k-210k yearly Auto-Apply 10d ago
  • Community Director (Remote)

    Invisible Hand

    Remote community service organization director job

    Freelance Community Director (Remote) Invisible Hand is looking for a Freelance Community Director to join our rapidly growing agency. Our team's mission is to use culture, the network effect, and live experiences to meet our client's goals. Our client roster includes Spotify, PBS, Emerson Collective, Omidyar Network, Equality Federation, and many more. This is a role within the agency that requires an exceedingly organized and well networked person with excellent client management and research skills. You will play a critical role in helping our clients to achieve their objectives, and build on the agency's flawless reputation and permission for building and maintaining long term relationships with communities of thought leaders, high level leaders, and grassroots influencers / organizers. You are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a “passion for polish.” Candidates should be comfortable working in a startup environment. This is a high-touch client-facing role that requires maturity and discretion; candidates should enjoy cultivating client relationships and leading client calls. Responsibilities include: Strategically craft strategies for advantageous client networking: curate dinner guest lists, facilitate 1:1 meetings, and arrange for pull asides during tentpole moments (i.e. TED, Nexus, Davos, etc.) Build apparatus for consistent engagement with the networks and communities we forge: CRM strategies, convening cadence, 1:1 outreach, etc. You can equally book and liaise with high level talent, philanthropic leaders, thought leaders, executives, and research and book grassroots community leaders and microinfluencers Act as client advocate by translating their goals and key messaging accurately and persuasively with talent, influencers, community leaders, and more Keep an eye towards business development and organic growth opportunities for the clients and projects you're the lead on Here's what we're looking for: At least 5+ years of client-facing surrogate or publicity experience Experience in the philanthropic or political spheres very helpful You're a natural networker who can get to know people and keep in touch with them Experience booking and managing champions and surrogates and at all levels required Great presentation skills (both written and oral) You know who we need to know and who the vectors of influence are Ability to synthesize complex information into clear, concise briefs in partnership with stakeholders Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments Exceptional organizational skills Ability to closely track project performance and oversee the successful completion of short and long term milestones Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.
    $50k-96k yearly est. 60d+ ago
  • AI Self-Service Program Manager

    Samsara 4.7company rating

    Remote community service organization director job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We're looking for an AI Self-Serve Program Manager to supercharge Samsara's AI-powered customer experience. You'll lead our Chatbot and Voice AI platforms, driving innovation that makes support faster, smarter, and more seamless than ever. This is a high-impact role where you'll turn AI vision into measurable results, increasing containment, improving customer satisfaction, and reducing case volume. You'll own performance insights, refine agent operating procedures, and collaborate with vendors, subject matter experts, and internal teams to continuously elevate our self-serve capabilities. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. Relocation assistance will not be provided. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Lead daily operations of Samsara's AI self-service platforms (Chatbot and Voice AI) to ensure reliability, speed, and performance. Track and analyze key metrics such as containment, deflection, accuracy, and CSAT to uncover insights and drive improvement. Optimize AI intelligence and integrations by refining prompts, enhancing conversational design, improving customer flows, and expanding connections across systems for seamless support. Collaborate across teams including SMEs, Tech Docs, vendors, and internal AI groups to close content gaps and scale platform capabilities. Advance AI self-service strategy through innovation and continuous alignment with business goals, customer needs, and emerging industry trends. Minimum requirements for the role: 8+ years in Support Operations, Knowledge Management, or AI/Automation platform management. Bachelor's degree in Business, Information Systems, or a related field (Master's preferred). Conversational design / prompt engineering background Experience working directly with conversational AI technologies such as chatbots or voice AI. Strong analytical and problem-solving skills with a data-driven mindset. Proven success collaborating across technical and non-technical teams. Skilled in project and vendor management. Excellent communication and storytelling skills with a focus on customer experience. An ideal candidate also has: Strategic mindset with a builder mentality who thrives on scaling systems, processes, and technology to deliver measurable business impact. Deep understanding of AI-driven self-service and automation, with hands-on experience optimizing chatbots, voice AI, or other conversational platforms. Collaborative leader and communicator who can align cross-functional teams, vendors, and stakeholders around a shared vision for customer experience innovation. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$100,257.50-$151,650 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $100.3k-151.7k yearly Auto-Apply 7d ago
  • Director, Member Services - U.S. Based Remote Opportunity

    Common App

    Remote community service organization director job

    ABOUT US Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common App's free online application. If you are an experienced regional account management professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Director, Member Services. RESPONSIBILITIES As a key role within the Member Success division, reporting directly to the Senior Director of Member Success, the role will lead a dynamic team that is responsible for ensuring all current Common App members have a high-quality experience that maximizes the value of their use of Common App. The Director, Member Services, will be responsible for crafting and implementing a strategy to engage members that balances consultative and technical support approaches. This position is responsible for driving increased adoption and utilization of Common App products and services. The Director of Member Services will support the strategy and design of Illunimate, Common App's annual conference, and provide oversight of other member-centric external engagement options and channels. Requirements QUALIFICATIONS This role requires: Candidates must live in the United States. Willing to travel to attend twice annual Common App Retreat. Bachelor's degree in Business, Communications, Organizational leadership or a related field. 8-10 years of functional experience in ed tech consultative sales and service, national/regional account management or customer success management, or higher education admissions leadership or operations management. 6-8 years of experience managing sales and service teams. Knowledge of the higher education admissions cycle and the needs of member institutions. Experience using a consultative account management strategy or system. Strong organizational and management skills, preferably in a collaborative, team environment. Deep knowledge of best practices in account management and customer service. Outstanding people management knowledge and skills. Ability to effectively use data to assess policy and processes and identify changes to drive efficiency and effectiveness. Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, internal and external, in a positive and concise manner." Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, internal and external, in a positive and concise manner Proven track record of outstanding organizational and management skills, preferably in a collaborative, team environment. Outstanding organizational skills, keen attention to detail, and the ability to successfully prioritize and manage multiple projects and processes simultaneously in a collaborative team environment. Proven track record of creating and managing meaningful external engagement options to solicit stakeholder feedback, create advocates, and enhance Common App's position in the market. Demonstrated ability to lead teams through organizational changes and transformations. Strong history of and maintaining relationships with key stakeholders. Proven history of collaborating effectively with other departments to achieve shared objectives. Foster a culture of innovation and continuous improvement within the team. Proficient with Microsoft Office Suite, Google Suite, Salesforce, or related software. The ideal candidate will possess: Experience in sales or service of higher education enrollment products or services. Experience using ed tech products and services in higher education. Experience designing and implementing stakeholder engagement channels such as conferences, events, or communities. A passion for higher education is a plus. PAY RANGE $135,000 - $145,000 Benefits Common App is a virtual first environment. We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including: Work-Life balance Virtual-first office Paid Time Off (PTO) Seven company-wide holidays Nine floating holidays* Sick leave Monthly mental health day *floating holidays prorated depending on start date Virtual-first support Choice of PC of MAC laptop May choose an external monitor, keyboard, mouse, and/or headset One-time office set-up stipend Monthly remote work stipend Monthly mobile stipend Financial security Market-based salaries Performance-based bonus 403(b) retirement plan 5% company contribution additional 5% company match 3-year vesting schedule Participation may begin immediately Health & wellness Choice of two health insurance plans Health Savings Account, depending on health plan selection Medical Flexible Savings Account, depending on health plan selection Vision insurance Dental insurance Insurance coverage begins on the date of hire Dependent Care Flexible Spending Account Maven virtual clinic for women's and family health Company provided life and ad&d insurance Opportunity to purchase additional life insurance for self, spouse, and dependents Company provided short and long-term disability insurance Career development Budgeted annual funds for professional development Growth opportunities within the company Additional perks Mutual of Omaha Employee Assistance Program Mutual of Omaha will preparation services Mutual of Omaha travel assistance Payroll dedication pet insurance through PinPaws 1Password family account We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. HOW DO I APPLY To apply for this opportunity, send your resume and cover letter with salary expectations. PROTECTING YOUR PERSONAL INFORMATION: During the recruiting process, please note that Common App will never: Provide a job offer without an interview Ask for payment to process documents, purchase equipment or for any other reason Request banking or credit card information Direct you to third-party services to obtain visas or other documentation As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity. If you believe you're a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI's public service announcement or visit the FTC site.
    $135k-145k yearly Auto-Apply 16d ago
  • Training Director, Organizing Team

    ACLU of Illinois 4.0company rating

    Remote community service organization director job

    ABOUT THE JOB The ACLU seeks applicants for the full-time position of Training Director in the National Political Advocacy Department of the ACLU's National office in Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This position may be eligible for remote work in the United States. The National Political Advocacy Department builds power to achieve an accountable, representative democracy. We have ambitious goals across Reproductive Freedom, Democracy and Voting Rights, Systemic Equality, Immigration, Trans Justice, Criminal Justice and other core issues in order to protect and expand civil rights and civil liberties, and advance the freedom, equality, ability to prosper, and humanity of all People. Our department conducts analysis, develops policy, crafts world class campaigns and situates the ACLU to have impact across legislative, administrative, and electoral levers. We are policy experts, lawyers, community organizers, lobbyists, campaign strategists, electoral specialists, program managers and more. We partner across the ACLU to drive national efforts, and support and amplify the priorities of our affiliates. We work to center principles of equity, diversity, inclusion, and belonging in our approach. WHAT YOU'LL DO Reporting to the Director of National Organizing, the Training Director will help to manage a team charged with charting the course for the ACLU's nationwide organizing training program for organizing staff and volunteers. This position requires flexibility in schedule and location. You must be willing to travel to training sites nationally as programming demands, and work nontraditional hours including evenings, weekends, and occasionally early mornings to accommodate training schedules and participant availability. YOUR DAY TO DAY Training Program Leadership: Design, develop, and implement comprehensive training curriculum for organizers, volunteers, and staff across multiple ACLU programs including campus organizing, veteran organizing, volunteer engagement, and issue campaigns Create scalable training models that can be delivered nationally and adapted locally by affiliates Develop both foundational organizing skills trainings (power-mapping, coalition-building, campaign strategy) and issue-specific trainings Build and maintain a digital library of training materials, toolkits, videos, and resources accessible to the ACLU network Train-the-Trainer Model: Establish and lead train-the-trainer programs that equip affiliate organizers, volunteer leaders, and staff to deliver trainings independently Provide ongoing coaching and support to trainers across the network Create standardized facilitator guides and training protocols to ensure quality and consistency Evaluate trainer effectiveness and provide feedback for continuous improvement Curriculum Development: Collaborate with subject matter experts, legal staff, policy teams, and campaign leads to develop training content that advances organizational priorities Ensure all training materials are legally accurate, politically strategic, and organizationally aligned Design training experiences that center equity, accessibility, and cultural competency Continuously update curriculum based on evolving political landscape, legal developments, and participant feedback Training Delivery & Facilitation: Deliver engaging, interactive trainings virtually and in-person to diverse audiences including staff, volunteers, students, veterans, and community leaders Facilitate large group sessions, breakout discussions, and skills practice Adapt training style and content for different learning styles, experience levels, and contexts Model excellent facilitation practices that others can replicate Program Strategy & Coordination: Develop annual training strategy aligned with NPAD organizing goals and organizational priorities Partner with organizing staff to identify training needs and design responsive programs Coordinate training calendar across multiple programs to maximize reach and efficiency Integrate training programs with broader organizing campaigns and electoral work Evaluation & Impact: Design and implement evaluation frameworks to measure training effectiveness and impact Track training metrics including participants trained, knowledge gain, skill development, and behavioral change Collect and analyze participant feedback to continuously improve training quality Report on training outcomes to leadership and demonstrate return on investment Partnership & Collaboration: Work closely with ACLU affiliates to support their training needs and build local capacity Partner with internal teams (Communications, Legal, Policy, Campaigns) to ensure training content is aligned and accurate Collaborate with external training organizations and movement partners to share best practices Build relationships with coalition partners to co-develop and co-deliver trainings Innovation & Growth: Stay current on adult learning theory, popular education methodologies, and training best practices Pilot new training formats, technologies, and delivery methods Identify opportunities to scale high-impact trainings Build institutional training capacity that outlasts individual staff tenure FUTURE ACLU'ERS WILL Be committed to advancing the mission of the ACLU Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts WHAT YOU'LL BRING Required: Significant experience in training, adult education, popular education, or organizing with significant training responsibilities Proven track record designing and delivering effective training programs for diverse audiences Deep understanding of organizing principles, grassroots power-building, and campaign strategy Excellent facilitation skills with ability to engage and inspire participants Strong curriculum development experience with ability to translate complex concepts into accessible learning experiences Experience implementing train-the-trainer models and building training capacity in others Demonstrated commitment to equity, accessibility, and inclusive facilitation practices Superior written and verbal communication skills Strong project management abilities with attention to detail and ability to manage multiple projects simultaneously Comfort with virtual training platforms (Zoom, webinar tools, learning management systems) Access to a major airport Preferred: Experience training in social justice, civil rights, or political organizing contexts Knowledge of ACLU issue areas (voting rights, immigrant rights, criminal justice, reproductive freedom, etc.) Experience working with volunteer leaders and building volunteer capacity Familiarity with popular education and movement training methodologies Experience managing training budgets and resources Multilingual abilities (Spanish particularly valued) Experience training across diverse geographic and cultural contexts COMPENSATION The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is $188,816 (Level - D), reflecting the salary of a position based in Washington, DC. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting. For details on our pay structure, please visit: ************************************************************************ WHY THE ACLU For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment) Plan for your retirement with 401k plan and employer match We support employee growth and development through annual professional development funds, internal professional development programs and workshops OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe ‘We the People' means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email ************************ . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
    $61k-76k yearly est. Auto-Apply 60d+ ago
  • LM2500 Aeroderivative Services Program Manager

    GE Vernova

    Remote community service organization director job

    SummaryThe LM2500 Services Program Manager will report into the LM2500 Aeroderivative Platform Leader and will be responsible for owning Services lifecycle (introduction through sunset) driving strategic integration of programs across various functions (Global Supply Chain, Logistics, Field Services, Parts COE, AAJV, Services MYA & Project Execution) and ensure successful launch.Job Description Essential Responsibilities Drive collaboration, alignment and execution across the horizontal functions in the Gas Power business to ensure Services launch readiness with strong focus on Quality & Delivery to support business financial plans Own services launch readiness for all NPI programs & fleet Issues, namely, Establishing & execute investment plans for new field tooling, training, etc. Develop investment plans for new repairs & responsible for program execution Develop and maintain product manuals (O&M, IPB, IRM, etc.) Develop / maintain Services Approval to Quote (ATQ) document for Commercial team Work with AAJV to build & seek approval for P&E investment strategy to upgrade Level 2 & 3 service facilities. Manage updates to field procedures & Field Service trainings Ensure proper engagement with Field Services with focus on I&C readiness Work with MYA team to build new MYA commercial models including development of new cost catalogs, ATAs (repair costs, scrap rate expectations, maintenance intervals, etc.) Drive Service Bulletins (SB) and Product Bulletins (PB) implementation and drive compliance across fleet Develop and lead new repairs and industrialization strategies and execution Lead upgrade strategy and drive CM&U (customization, modification and upgrade) campaigns Lead RAM, field fix, repair and industrialization programs focused on SQDC Own product reliability and availability metrics. Drive improvement to Fleet Reliability/Availability, MTBFO by partnering with CSLs, Reliability and launch fleet issues Support services operations team is forecasting parts for critical service bulletins based on regional events outlook Manage customer communication for product fleet issues Report out on quality workstreams during product value stream Monthly Operating Rhythms Additional Responsibilities Support NPI programs, namely, Understand NPI pipeline and program and impact to Services and field Assessing resource and P&E investment needed to launch manufacturing and building that into program plan Manage and report out on execution risks tied to manufacturing and sourcing Manage obsolescence strategy for parts and suppliers Own the Cost of Poor Quality (COPQ) target for Aeroderivative tied to systemic product quality issues assigned Develop, implement, and champion the execution of key programs focused on reducing COPQ by driving alignment and engagement across the enabling functions: Engineering, Supply Chain, Poles Qualifications/Requirements Bachelor's degree in engineering or business-related discipline or equivalent knowledge or experience. For US based candidates: Minimum of 5 years of experience on Gas Turbine Technology or similar industry For US based candidates: Minimum of 4 years of experience in a leadership role within a product line, engineering or program/project management. Desired Characteristics Prior experience in or working with services operational and execution teams preferred Effective team building and problem-solving abilities Ability to “blue sky” - to solve problems, creativity Strong oral and written communication skills, including executive level presentation skills Strong interpersonal and leadership skills Able to interface effectively with all levels of the organization Experience working in a global environment Knowledge and understanding of Product line technology, processes is a distinct advantage Strong change agent with particular focus on executing efficiently in a complex, diverse and dynamic cross-functional global team Outstanding technical, business & financial analysis skills Deep knowledge of the power generation marketplace The candidate will have demonstrated ability in the following areas: leadership and influence, strategy Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $134,000.00 and $223,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on January 06, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $63k-110k yearly est. Auto-Apply 17d ago
  • Director, Member Services - U.S. Based Remote Opportunity

    The Common Application 4.5company rating

    Remote community service organization director job

    ABOUT US Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common App's free online application. If you are an experienced regional account management professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Director, Member Services. RESPONSIBILITIES As a key role within the Member Success division, reporting directly to the Senior Director of Member Success, the role will lead a dynamic team that is responsible for ensuring all current Common App members have a high-quality experience that maximizes the value of their use of Common App. The Director, Member Services, will be responsible for crafting and implementing a strategy to engage members that balances consultative and technical support approaches. This position is responsible for driving increased adoption and utilization of Common App products and services. The Director of Member Services will support the strategy and design of Illunimate, Common App's annual conference, and provide oversight of other member-centric external engagement options and channels. QUALIFICATIONS This role requires: * Candidates must live in the United States. * Willing to travel to attend twice annual Common App Retreat. * Bachelor's degree in Business, Communications, Organizational leadership or a related field. * 8-10 years of functional experience in ed tech consultative sales and service, national/regional account management or customer success management, or higher education admissions leadership or operations management. * 6-8 years of experience managing sales and service teams. * Knowledge of the higher education admissions cycle and the needs of member institutions. * Experience using a consultative account management strategy or system. * Strong organizational and management skills, preferably in a collaborative, team environment. * Deep knowledge of best practices in account management and customer service. * Outstanding people management knowledge and skills. * Ability to effectively use data to assess policy and processes and identify changes to drive efficiency and effectiveness. * Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, internal and external, in a positive and concise manner." * Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, internal and external, in a positive and concise manner * Proven track record of outstanding organizational and management skills, preferably in a collaborative, team environment. * Outstanding organizational skills, keen attention to detail, and the ability to successfully prioritize and manage multiple projects and processes simultaneously in a collaborative team environment. * Proven track record of creating and managing meaningful external engagement options to solicit stakeholder feedback, create advocates, and enhance Common App's position in the market. * Demonstrated ability to lead teams through organizational changes and transformations. * Strong history of and maintaining relationships with key stakeholders. * Proven history of collaborating effectively with other departments to achieve shared objectives. * Foster a culture of innovation and continuous improvement within the team. * Proficient with Microsoft Office Suite, Google Suite, Salesforce, or related software. The ideal candidate will possess: * Experience in sales or service of higher education enrollment products or services. * Experience using ed tech products and services in higher education. * Experience designing and implementing stakeholder engagement channels such as conferences, events, or communities. * A passion for higher education is a plus. PAY RANGE * $135,000 - $145,000 Common App is a virtual first environment. We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including: * Work-Life balance * Virtual-first office * Paid Time Off (PTO) * Seven company-wide holidays * Nine floating holidays* * Sick leave * Monthly mental health day * floating holidays prorated depending on start date * Virtual-first support * Choice of PC of MAC laptop * May choose an external monitor, keyboard, mouse, and/or headset * One-time office set-up stipend * Monthly remote work stipend * Monthly mobile stipend * Financial security * Market-based salaries * Performance-based bonus * 403(b) retirement plan * 5% company contribution * additional 5% company match * 3-year vesting schedule * Participation may begin immediately * Health & wellness * Choice of two health insurance plans * Health Savings Account, depending on health plan selection * Medical Flexible Savings Account, depending on health plan selection * Vision insurance * Dental insurance * Insurance coverage begins on the date of hire * Dependent Care Flexible Spending Account * Maven virtual clinic for women's and family health * Company provided life and ad&d insurance * Opportunity to purchase additional life insurance for self, spouse, and dependents * Company provided short and long-term disability insurance * Career development * Budgeted annual funds for professional development * Growth opportunities within the company * Additional perks * Mutual of Omaha Employee Assistance Program * Mutual of Omaha will preparation services * Mutual of Omaha travel assistance * Payroll dedication pet insurance through PinPaws * 1Password family account We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. HOW DO I APPLY To apply for this opportunity, send your resume and cover letter with salary expectations. PROTECTING YOUR PERSONAL INFORMATION: During the recruiting process, please note that Common App will never: * Provide a job offer without an interview * Ask for payment to process documents, purchase equipment or for any other reason * Request banking or credit card information * Direct you to third-party services to obtain visas or other documentation As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity. If you believe you're a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI's public service announcement or visit the FTC site.
    $135k-145k yearly 17d ago
  • Director of Brand and Community

    Caffe Medici

    Remote community service organization director job

    Benefits: Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Director of Brand and Community Medici Roasting - Austin, TX Full-time · Hybrid About Medici Roasting Medici Roasting is an Austin-born, community-driven coffee company dedicated to craftsmanship, hospitality, and connection. Through our cafés, roasting program, and events, we aim to enrich the communities we serve. We're expanding our leadership team with a creative, ambitious individual who can elevate our brand presence both online and in person. Position Overview The Director of Brand and Community is a multi-disciplinary role that blends social media, digital marketing, design, website management, and community-focused event planning. This is a hands-on position for someone who thrives in a small business setting, can manage a wide scope of responsibilities, and enjoys building meaningful connections with both customers and partners. Ideal for someone early in their career with a strong portfolio, or a more experienced candidate looking to take ownership of a brand's full digital and community ecosystem. Reports to: Chief Operating Officer (COO) Location: Austin, TX - On-site only ⸻ Key Responsibilities Social Media & Content • Develop, schedule, and publish engaging content across Instagram, Facebook, TikTok, and other platforms. • Maintain a consistent brand voice that reflects Medici's craft-centric, community-oriented identity. • Capture and curate photo/video content from our cafés, roasting operations, events, and collaborations. • Track analytics (engagement, reach, follower growth) and adapt strategy accordingly. Marketing & Communications • Create and execute digital marketing campaigns around seasonal releases, partnerships, events, and retail promotions. • Design digital and print assets (social posts, flyers, banners, email headers, etc.). • Manage email marketing and customer communication (Mailchimp/Klaviyo or similar). • Assist in maintaining our overall brand style and visual identity. Website & E-Commerce (Shopify) • Update and maintain the Medici Roasting website and online store using Shopify. • Upload new products, adjust layouts, manage product photography, optimize navigation, and keep menus and info current. • Monitor online sales performance and assist with basic SEO tasks. Event Planning & Community Engagement • Plan and execute community-focused events such as cuppings, tastings, seasonal launches, collaborations, pop-ups, and Coffee Fest activations. • Coordinate logistics (scheduling, materials, communication, partner coordination, onsite execution). • Build and maintain relationships with local businesses, influencers, and organizations. Analytics & Strategy • Provide light reporting on social media, email performance, web traffic, and campaign results. • Bring new ideas, trends, and creative strategies to the table to increase brand reach and community connection. ⸻ Qualifications Required • Portfolio demonstrating social media work, design, or web projects. • Experience with Shopify (or similar e-commerce/CMS platform). • Proficiency with Canva and/or Adobe Creative Suite. • Strong writing skills and visual communication ability. • Ability to juggle multiple priorities with excellent organization and follow-through. • Comfort capturing photo and/or short-form video content. • Interest in hospitality, coffee culture, and community-driven storytelling. Preferred • 1-3 years experience in social media, marketing, design, or related fields. • Experience planning events or coordinating marketing activations. • Basic knowledge of SEO, social analytics, and email marketing platforms. • Experience in specialty coffee, food/beverage, or lifestyle brands. ⸻ Compensation & Benefits Salary: Based on experience and portfolio quality. Suggested Austin-market band: • Entry-level / early career: $45,000-$55,000 • Intermediate (1-3 years exp. + strong portfolio): $55,000-$70,000 • High-experience (3+ years, strong analytics + design skills): $70,000-$80,000+ Benefits: • Full employer-paid health, dental, vision, and life insurance • Two weeks paid time off (PTO) • Free coffee (obviously ☕️) • Opportunity for growth within a mission-driven local business • Creative autonomy and close collaboration with leadership Flexible work from home options available. Compensation: $40,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. "Medici was founded in 2006 out of Michael and Alison Vaclav's desire to build the kind of welcoming space where relationships could flourish. We believe in the potential of coffee to cultivate community by creating memorable experiences through our commitment to hospitality and craft. At Medici, we work with integrity and strive for excellence. We grow the company by contributing our knowledge, our passion, and our respect to every aspect of service. What do we value? -We do hospitality with integrity. -We strive for quality that reflects excellence. -We make sales that contribute to the company's growth. -We work together to create consistency and cohesion."
    $70k-80k yearly Auto-Apply 41d ago
  • Director Home Based Crisis Intervention

    Children's Home of Wyoming Conference 3.7company rating

    Remote community service organization director job

    Job Description$70,000-$72,000 a year for full time, plus a $3,000 Sign on bonus Our unique approach connects clients, youth ages 5-20, with essential mental health, medical, educational, and social resources, ensuring they have the support they need to thrive. With small caseloads, our dedicated team delivers personalized, intensive services over approximately six weeks, focusing on each child's strengths and unique needs. As the HBCI Director, you'll be at the forefront of this transformative work, leading a team of four talented interventionists. You'll guide them in delivering crucial support to families in crisis, helping to create stability and resilience within their homes. Using evidence-based practices, we work collaboratively to provide strength-based interventions and case management services, including referrals to longer-term support. Responsibilities: Directly oversee HBCI program social workers and staff, supporting their coaching and growth Provide clinical direction to HBCI staff on individual cases to support the best outcomes. Conduct regular one-on-one supervision and lead engaging weekly team meetings. Manage the day-to-day operations of the HBCI program staff, ensuring everything runs smoothly. Ensure our services meet all contractual and regulatory standards, delivering excellence in service delivery and documentation. Monitor and assess program activities to ensure quality and effectiveness, always striving for improvement Requirements Education: Master's degree is required Licensed Professional is required : LMSW, LCSW, LMHC, LCAT, LMFT Experience: 1-3 years of supervisory experience required Driver's License and ability to maintain insurability throughout employment required BenefitsBenefits available to all staff: Student Loan and Tuition Reimbursement Employee Assistance Program Employee Discounts at the Southern Tier Community Center Opportunities for Professional Development Full Time Benefits: Agency-Paid CEUs, License Prep Course, and License Exam 403(b) with 6% employer contribution PTO plus 9 paid holidays Childcare Reimbursement Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Life Insurance EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. Job Posted by ApplicantPro
    $70k-72k yearly 10d ago
  • Director, Member Awareness & Activation

    Thyme Care

    Remote community service organization director job

    OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO The Director, Member Awareness & Activation is a critical marketing leadership role responsible for driving how prospective members discover, understand, and enroll in Thyme Care. This leader owns the full top-of-funnel strategy and execution, from building market awareness to driving high-conversion lifecycle programs, and plays a critical role in scaling member acquisition across all partnerships. Reporting to the VP of Marketing, you will lead a small team focused on multi-channel acquisition, automated lifecycle journeys, segmentation, experimentation, and continuous optimization. You will work closely with Engagement Marketing, Partnership Operations, Payer Growth, Enrollment Operations, Product, and Technology to design, launch, and continuously optimize campaigns that elevate market awareness and convert members across all channels. You will develop high-impact campaigns in priority markets, deeply integrate into employer and health plan communication ecosystems, and leverage data-driven insights to drive awareness and enrollment at scale. This role is ideal for a marketer who balances creativity with analytical rigor and is excited to build and optimize a high-performing funnel that delivers measurable growth. Top-of-Funnel Growth & Acquisition Own and execute the full member acquisition funnel, from awareness through activation and enrollment. Build and deploy multi-channel campaigns across email, SMS, digital, paid social, direct mail, and employer and health plan communications. Develop market-level awareness strategies using partner insights, market dynamics, and message testing. Create scalable segmentation, targeting, and messaging frameworks that reach diverse member populations. Lifecycle & Automated Journeys Architect, implement, and evolve automated lifecycle programs using Customer.io, ensuring timely, relevant, and personalized communication. Apply behavioral triggers, dynamic content, and robust segmentation to guide members from first touch through enrollment. Build a disciplined experimentation roadmap across both automated and non-automated channels - testing new journeys, messaging, and engagement tactics that improve funnel performance. Experiments, Innovation & Out-of-the-Box Growth Tactics Lead high-impact experiments that go far beyond digital channels - including employer education sessions, onsite or in-office awareness activations, community or plan-sponsored events, high-impact direct mailings, and other creative growth ideas. Partner with client-facing teams to pilot new partnership-driven initiatives that expand reach and create high-intent moments for members. Evaluate experiment results rigorously and scale successful tactics across markets and partner portfolios. Client-Integrated Marketing & Cross-Functional Collaboration Work hand in hand with Partnership Ops and client partners to build aligned acquisition strategies and benefit communications. Integrate deeply into partner communication ecosystems: benefits portals, HR or care manager workflows, newsletters, and partner events. Design, launch, and continuously optimize campaigns that elevate market awareness and convert high-intent members across every partner channel. Develop co-branded and partner-specific marketing frameworks for launches, peak moments (like open enrollment), and recurring outreach. Campaign Excellence, QA & Operational Rigor Build and maintain a rigorous QA process ensuring accuracy, compliance, and flawless execution across all channels. Create and maintain a comprehensive playbook of best practices for segmentation, outreach cadences, creative, channel mix, and conversion. Implement operational workflows that support scale, predictability, and quality across internal teams and partner programs. Analytics, Optimization & Reporting Define and track key performance metrics across the acquisition funnel: reach, engagement, CTR, CVR, activation, enrollment rate, cost-per-enrollment, and overall ROI. Partner closely with Enrollment Operations to prioritize essential reporting and funnel visibility, leveraging Data team support where possible but not dependent solely on them. Identify insights and trends that guide ongoing improvements in targeting, creative, messaging, and channel mix. Drive continuous experimentation and learning cycles, scaling strategies that deliver measurable lift in acquisition and enrollment. Team Leadership Lead, mentor, and scale a high-performing lifecycle and acquisition marketing team with clarity, accountability, and strategic direction. Foster a culture of creativity, testing, operational excellence, and cross-functional alignment. Establish collaboration rhythms with Product, Engineering, Data, Engagement Marketing, Enrollment Operations, and Client Success to ensure cohesive, end-to-end member experiences. WHAT YOU'VE DONE 8+ years of experience in growth marketing, lifecycle/CRM marketing, or multi-channel acquisition programs, ideally in healthcare, benefits, or a complex B2B2C environment. Oncology experience is a significant plus. A strong experimentation mindset with a proven ability to design, run, and analyze tests across both digital and non-digital channels. Demonstrated success in top-of-funnel growth, including segmentation, multi-channel campaign development, and conversion optimization. Ability to work effectively within complex, multi-stakeholder ecosystems, including payer partners and internal operational teams. Highly analytical and data-driven, with a strong command of funnel metrics, A/B testing, segmentation, and ROI analysis, and the ability to prioritize and advocate for needed reporting in partnership with Enrollment Operations and Data. Proven ability to collaborate cross-functionally with Payer Growth, Engagement Marketing, Partnership Operations, Enrollment Operations, Product, and Technology teams. Strong leadership and team development skills, with experience building and mentoring high-performing marketers in fast-paced or high-growth environments. Clear, compelling communicator, able to translate insights into action and influence stakeholders across technical and non-technical groups. Comfort with ambiguity and constraints - resourceful, creative, and able to move quickly even when data or resourcing is limited. Member- and partner-centric perspective, with sensitivity to diverse audiences, benefit structures, and communication needs. WHY THIS ROLE, WHY NOW Thyme Care is entering a pivotal stage of growth as we expand across new markets and deepen partnerships with major health plans and employers. As our reach grows, so does the need for a modern, high-performing acquisition engine that can scale awareness and drive meaningful enrollment across a diverse member base. This role exists to build that engine. We're ready to elevate our lifecycle marketing, experiment with bold new acquisition tactics, and deeply integrate into partner communication ecosystems - and we need a leader who can bring creativity, discipline, and data-driven strategy to make it happen. You will shape how thousands of people learn about and enroll in Thyme Care, directly influencing revenue, partner performance, and our ability to deliver better care experiences to members. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $170,000 - $200,000 . The salary range could be lower or higher than this if the role is hired at another level. This position is also bonus-eligible. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud , and always confirm that communications are coming from an official Thyme Care email.
    $42k-78k yearly est. Auto-Apply 10d ago
  • Program Manager-Supportive Services

    Colorado Village Collaborative

    Remote community service organization director job

    Full-time Description Job Title: Program Manager - Supportive Services Reports to: Assistant Director - Supportive Services Compensation: $68,000/ annually, generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, paid holidays; $40 cell phone stipend The Program Manager - Supportive Services will work in collaboration with the Assistant Director of Supportive Services and CVC teams to ensure that all CVC sites provide a safe, stable, healing, and supportive environment for residents, staff, volunteers, and the broader community. Specifically, the Assistant Director of Support Services will provide leadership to the supportive services programming as outlined below. Expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below: Schedule/ Hours - 30-35 hrs/wk on site at various sites and CVC office - 5-10 hrs/wk to be spent on-call and working from home. - Additional time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with SOS residents, etc. Key Area # 1 - Supportive Services Oversight Provide leadership, planning, and direction of Peer Support and Housing Support departments. Ensure supportive services are operating seamlessly with each operation plan in collaboration with the Peer Support Manager and Housing Support Managers. Build new procedures with the Manager and support them in the implementation process Ensure program alignment with Organizational and Department policy and support the Manager in the implementation of policies Lead and manage supportive services programs, providing guidance and support as needed. Directly manage and mentor Peer Support Manager and Housing Support Manager Set individual and team goals that align with each operation plan. Manage data collection and evaluation for all peer training outcomes Compile and analyze peer training participation, certification progress, and satisfaction metrics Problem-solve challenges with the Assistant Director of Supportive Services, if needed. Analyze data and make recommendations to processes, procedures, and systems. Key Area # 2 - Supportive Services Programming Maintain relationships with key stakeholders, community partners, and internal teams. Collaborate with other departments to ensure that business needs are being met. Stay up-to-date with industry trends and best practices, and apply this knowledge to drive growth for both Peer Support and Housing Support Manage resources to ensure all expenditures are valid and aligned with company goals. Ensure compliance with relevant laws, regulations, and policies Key area # 3 - Metrics and Reporting Conduct HMIS data collection/input reviews on an ongoing basis Work with the Assistant Director of Supportive Services to determine appropriate metrics for tracking success for internal and external use. Track metrics on a monthly basis and report out on those metrics to the Assistant Director of Supportive Services, Manager, and team. Assist in bi-annual reports summarizing progress, barriers, and peer workforce growth Other Responsibilities Other duties as assigned. We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the supportive services staff. Physical Requirements The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond to tasks and ensure safety are also essential. Requirements Skills Needed: Cultural Competence Time management Excellent written and verbal communication Administrative Skills Conflict Mediation/Resolution Skills Meeting Facilitation Skills High Emotional Intelligence Ability to relate to people from diverse backgrounds and experiences Trauma-Informed approach Creativity and flexibility Resilience and thick skin Intrinsic motivation to achieve goals Qualifications Summary High School Diploma or equivalent and two years either working with unhoused individuals, in non-profit, or supervising others is required. Additional education or experience in social work, human services, or related fields preferred. Experience working with individuals experiencing homelessness or vulnerable populations is strongly preferred. Familiarity with HMIS or other community member data systems is a plus. Knowledge of Peer Support, Case Management, and Housing Navigation workforce is required. A commitment to CVC's mission and goals. Reliable transportation is required. Cell phone to download and access CVC applications is required Experience considered a plus: Prior experience working with people experiencing life challenges. Lived experience with recovery from homelessness, mental health, or substance misuse Colorado Village Collaborative provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $68k yearly 37d ago
  • Service Program Manager IS

    Vertiv 4.5company rating

    Community service organization director job in Westerville, OH

    In partnership with the assigned internal customer(s) group, the Program Manager Integration, is responsible for the successful planning, development, and execution of continuous improvement programs within Vertiv Infrastructure solutions group. The Program Manager Integration will provide oversight on all continuous improvement projects and the standardization of business as usual (BAU) processes within assigned functional departments. The individual will play an active role within assigned customer(s) group in capturing, duplicating, and internalizing the best practices across assigned customer(s) group. He/she/they will further develop Lean capabilities of management and employees, to create sustainable models to drive daily problem solving and continuous improvement. This individual should be prepared to lead and coach leaders to integrate operations/functions end to end and drive KPI improvement. RESPONSIBILITIES Drive implementation of the GBS system and align processes for the Infrastructure Solutions business Accountable for the administration and execution of continuous improvement related policies and procedures. Decisions have a direct impact on functional operations and customers. Frequently interacts with subordinates, customers, and peer groups at various management levels. Interactions normally involve information exchange and basic problem resolution. Ability to lead change initiatives and drive process excellence. Leads/Accountable for Infrastructure Solutions continuous improvement communications, education and training. Leads functional analysis including baseline of core business processes and financial analysis and continuous measurement and improvement. Partner with the Regional Infrastructure Solutions leader to develop and deploy continuous improvement strategy. Right hand resource person to assigned function leader. Work with assigned function leader to define/set appropriate targets for improvement and measure progress to targets. QUALIFICATIONS Minimum Job Qualifications: Bachelor's Degree or equivalent of 5 plus years' experience 5 years or more of hands-on experience in the application of production system methods and way of thinking Preferred Qualifications: Master's Degree preferred. Six Sigma / Lean certifications, preferred. Ability to coach, teach and lead leaders to develop continuous improvement strategies, influence decision making, and drive continuous improvement initiatives within the plant operations and functions. Hands-on experience in the application of Lean/Six Sigma methods and way of thinking. Strong leadership, organizational, project management and inter-personal skills. Excellent oral and written communication skills in local language and English. Strong analytical skills, including the use of statistical modeling techniques, root cause analysis and other tools and methods typically deployed to drive operational improvements. Ability to influence and lead in a matrix organization to drive accountably and execution of VOS mindset and activities. EDUCATION AND CERTIFICATIONS Bachelor's Degree or equivalent of 5 plus years' experience. Master's Degree preferred. Six Sigma / Lean certifications, preferred. PHYSICAL REQUIREMENTS No Special Physical Requirements ENVIRONMENTAL DEMANDS No Specific Environmental Demands TRAVEL TIME REQUIRED 25% Travel Required At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #LI-HR1
    $62k-94k yearly est. Auto-Apply 36d ago
  • Program Services Manager Manager

    S&H Products 3.5company rating

    Community service organization director job in Sidney, OH

    This position represents S & H Products in the Individual Service Plan (ISP) process by attending planning and team meetings to develop person-centered goals and objectives. They work with the persons team to determine how S&H can best contribute to a persons least restrictive, most independent, growth developed opportunities. They give input to outcomes, experiences, and methodologies that support the Associates who attend S & H Products and help staff to understand the why and how behind the goals and objectives. They assure that outcomes, objectives, documentation and methodologies, as agreed upon in meetings, are written, implemented, and documented on as agreed in the ISP and are updated to help the person continue on a meaningful path. The person will promotes self-determination through record reviews, direct observation, conversations with both natural and paid supports and formal assessment techniques. They assists the person served to choose and prioritize training leading to activities/volunteer opportunities of interest or other supported activities that help them move toward their chosen goals. They gathers information to compile accurate assessments of the individuals supported. They ensures objectives, goals and methodologies developed are measurable, meets the Associates identified needs, compliance standards and billing requirements set forth in regulations. They provides technical assistance to Direct Support Professionals (DSPs) for the purpose of training and ensuring implementation of ISP outcomes, objectives, methodologies and behavior support strategies, as applicable with the assistance of the DSPs direct manager. The person ensures DSPs have a working knowledge of the ISP, behavior support strategies and all assessments completed so they have the necessary tools to support Associates as they work toward their identified goals. They work with other managers to ensure DSPs have the tools they need to complete experiences written in the ISP. They problem solves training and skills maintenance issues with DSPs to ensure the highest quality of supports for Associates. They conduct regular and consistent reviews of service delivery, program implementation and outcomes to identify if the goals and objectives are appropriate for the person and supports are in place to help them achieve them. Communicates with S&H employees, Associate home staff, family members, case workers, etc. Will assist with problem solving accessibility barriers through such things as training, jigs, approach, devices, and more. Will provide a hands on approach to get to know and assess the associate and train DSPs as needed. Will develop and maintain professional relationships with Associates served, families, businesses, community agencies and co-workers to ensure individuals needs and preferences are met effectively. Preferred Associates Degree. At least 21 years of age. A minimum of Three (3) years paid related work experience in the Intellectual Developmental Disabilities or related field. Valid Ohio Drivers License and ability to be covered by S & H insurance. Maintains appropriate certification/registration (including, but not limited to, CPR and First Aid). Satisfactory criminal background, Nurse Aid & Abuser Registry and Driving Abstract checks and pre-employment drug test. Be able to communicate in written and verbal form clearly and concisely in English. Be able to maintain accurate records and data. Computer skills using Microsoft office programs. Compensation details: 23-25.5 Hourly Wage PI98d94551cbdf-31181-39395954
    $59k-91k yearly est. 8d ago
  • Community Director - PIE

    Boldlygo Career and Hr Management

    Community service organization director job in Westerville, OH

    This Community Director earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more! A DAY IN THE LIFE AS A COMMUNITY DIRECTOR As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs. In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company! WORK SCHEDULE This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6. READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM? Please apply directly at: dietzpropertygroup.com/careers. Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee. Qualifications QUALIFICATIONS FOR A COMMUNITY DIRECTOR A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role Proven leadership ability to manage a staff of employees A problem solver, with a high sense of urgency and a can-do attitude Strong verbal and written communication skills Dedication to exceptional customer service A commitment to the core values and purpose outlined at the beginning of this ad Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position! Additional Information All your information will be kept confidential according to EEO guidelines.
    $20-30 hourly 3d ago
  • Director of Housing

    Caracole Inc. 3.6company rating

    Community service organization director job in Cincinnati, OH

    DIRECTOR OF HOUSING REPORTS TO: Chief Program Officer SUPERVISES: Housing Supervisors Lead and manage Caracoles housing department including all aspects of program planning, grants management and supervision of programs. Provide leadership and direction to assure that the mission of Caracole is evident in our housing programs. Guide the department and staff to ensure that services are delivered at the highest quality level, in accordance with best practices and in compliance with funding/auditing bodies. Directors are key members of Leadership Team. RESPONSIBILITIES: PROGRAM PLANNING Determine program workplans, outcomes and goals according to strategic objectives. Develop policies and procedures for housing services in compliance with funders and federal requirements. Evaluate programs, test and implement improvements. Identify gaps in services and develop strategies to resolve them; review new opportunities, grants and partnerships within the program service area. Engage with community and state partners to develop programs, policies and best practices that improve services and access. PROGRAM IMPLEMENTATION AND LEADERSHIP Assure that the Caracole mission and Housing First principles are evident in housing services. Provide fiscal management for department including developing and overseeing department budget. Hire, supervise and evaluate Housing Managers; support and direct their ability to guide, develop and implement new policies and procedures within the department. Build strong functional teams to support the work. Develop and revise policies, documentation and data systems to improve services, promote efficiency and assure regulatory compliance. EVALUATION AND REPORTING Oversee the monitoring of program outcomes. Identify and develop data analyses to assess service delivery and staff performance. Coordinate data collection and write or contribute to narrative for grant applications and reports; reports to leadership/board. Support timely accurate submission of grant applications and required reports. COMMUNITY COLLABORATION Represent Caracole at local and state conferences, committees, etc. Represent Caracole on related consortia and boards, maintain and build external collaborative relationships. Establish and maintain collaborative relationships with other community providers. Facilitate and develop training/educational programs for staff and the community. OTHER Key member of Leadership Team Participate with agency leadership in strategic planning processes. Assist with the coordination of staff education and training. Maintain confidentiality. Identify and pursue educational opportunities to promote professional growth. Complete other duties as assigned. QUALIFICATIONS: 3-5 years of managerial and supervisory experience in social services, including planning, quality assurance, regulatory compliance, and grants management. Demonstrated experience with individuals living with HIV/AIDS, homelessness, mental illness, and/or substance use. Strong commitment to collaboration with ability to oversee housing services and integrate across the organization. This position requires proven ability to work harmoniously with ethnically, culturally, and racially diverse groups of individuals, establish strong community linkages, and to teach and enact housing first principles. REQUIRED SKILLS: Demonstrated supervisory/leadership/team building abilities. Demonstrated sensitivity to individuals living with chronic illness, mental health or substance use disorders and experiencing housing instability or homelessness. Understanding of data and outcomes measurement Attention to detail; regulatory compliance. Read, write, speak and understand English with excellent verbal and written communication skills. Advanced computer skills, including Microsoft Office, Word and Excel software. Ability to maintain confidentiality in verbal, print, and electronic communications. PHYSICAL REQUIREMENTS: This position includes time spent working in office, remote at home, and in the community. Work is generally 9-5 M-F. The employee must be able to remain in a stationary position for multiple hours. Must operate a computer and other office productivity machinery, such as a phone and copy machine. Must have the ability to accurately communicate information and ideas so others will understand. Must be able to move throughout the building and other sites in the community. Employee must have reliable transportation and ability to drive to other sites and meetings as needed. SALARY: This position is full time, salary (exempt). The pay range is $85,700 - $88,000 annually based on experience. BENEFITS INCLUDE: Hybrid work environment: in community, in office and at home, with a paid lunch hour. Competitive pay; annual increases, on-demand pay advances. Medical health insurance, dental, and vision. At no cost to the employee: short-term disability insurance, long-term disability insurance, life insurance, and employee assistance program. 401k retirement plan with a company match. Paid paternity leave. Generous paid time off includes 11 paid holidays, up to 5 weeks of sick and vacation time off in your first year, and one community service day. Reimbursements for work-related mileage and cellphone costs. Nonprofit student loan forgiveness program. Annual training allowance for all staff to continue their education Social work license supervision towards independent licensure, and continuing education credits. Opportunities for internship or practicum supervision Funded through government grants, donations and program income; no medical billing. Mission-focused local service agency with a focus on high-quality services and high-quality employment. A friendly, progressive, recovery-friendly and inclusive environment that values people. Caracole is an equal opportunity employer. We are proactively seeking a diverse applicant pool. Reflective of our strategic and client needs, we welcome applications from individuals who live with HIV or are at risk for HIV. Compensation details: 85700-88000 Yearly Salary PI636620e156eb-31181-39505850
    $85.7k-88k yearly 8d ago
  • Director of Community Belonging and Student Retention

    Converse College 4.1company rating

    Remote community service organization director job

    SUMMARY OF POSITION: The Director of Community Belonging and Student Retention reports to the Assistant Vice President for Student Success and plays a multifaceted leadership role focused on fostering an inclusive and supportive campus environment at Converse University. This position is responsible for developing and implementing initiatives that promote community and belonging by advising student organizations and building meaningful connections between the campus and the broader community. As the Retention Support Specialist for Athletics, the role collaborates with institutional research and athletics staff to enhance student-athlete persistence and address concerns through restorative practices. The individual also contributes to broader Student Development and Success efforts, including participating in university programs, emergency on-call duties, and committee assignments. This position is essential in advancing student belonging, retention, and overall campus well-being. ESSENTIAL DUTIES/NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Community and Inclusion 45% * Develop, plan, and implement programming and awareness that promote community and inclusion to increase support for all members of the Converse community. * Advise SGA Diversity Coalition leaders and the clubs that comprise the coalition to provide programming and education for the student body and the broader community. * Facilitate planning and implementation of special awareness months, days, and events. * Identify speakers, presenters, and events that can enhance connections and foster understanding of the beauty of differences in experiences and perspectives. * Plan efforts to strengthen the relationship between the different cultural communities in the Spartanburg community and Converse University, with the overall goal of fostering connections among the multicultural communities. * Cultivate professional relationships with faculty and staff to develop and implement multicultural, inclusive campus-wide programs and educational opportunities for Converse students. * Advocate for the needs of a diverse population Athletic Retention Support Specialist 45% * Work with the Director of IR/IE to track retention of student-athlete cohorts and to disaggregate as appropriate * Develop data-driven strategies to support the retention and persistence of student-athletes * In collaboration with the Director of Athletics, review student athlete complaints/concerns and work toward resolutions * Facilitate restorative conversations as needed to foster team building and a sense of * Work with athletics to coordinate professional development opportunities Generalist Responsibilities for the Division of Student Development and Success 10% * Participate as a member of the university to uphold all policies and service expectations * Utilize office tools such as Jenzabar, Microsoft Office, and Google applications for Division success * Participate in the university's emergency on-call rotation (one weekend per semester) * Serve as a Student Success Seminar instructor as needed (additional compensation) * Serve as a representative to campus-wide activities and programs as needed, including admission events (information table and/or presentations) * Serve on university committees and planning teams as desired * Assist with the implementation of events that enhance the university community * Serve as a representative to campus-wide activities and programs as needed * Actively engage with the entire campus community to encourage student learning and growth * Continually work to identify ways to enhance, grow, and revise strategies that foster students' academic, personal, and professional success * All other duties as assigned JOB QUALIFICATIONS MINIMUM QUALIFICATIONS: * Master's degree in Higher Education and Student Affairs or related area of expertise. * 1-3 years of work experience in a higher education setting (student life) * Experience and professional interest in developing communities that foster respect and personal success * Desire to raise awareness of diverse experiences, perspectives, and people through education, speakers, and engaged interaction. * Strong communication skills PREFERRED QUALIFICATIONS: * 3-5 years of experience working in student life, with a specific focus on student-athlete retention * Strong proficiency in Microsoft Office, particularly Excel KNOWLEDGE, SKILLS, AND ABILITIES: The Director must demonstrate knowledge of: * Leadership, social justice, cultural competence, and managerial principles; * Budgeting principles and practices; * Advanced theories and principles related to the area of assignment. * Policy and procedure development and administration principles and practices; * Applicable local, state, and federal laws, codes, rules, and regulations; * Higher education principles and practices; * Training methods and best practices; * Conflict resolution and mediation methods. The Director must have the skills and abilities to: * Understand cultural competency and the ability to build trust, credibility, and navigate complex landscapes; * Work with diverse academic, cultural, and ethnic backgrounds of university students and staff; * Manage change and sensitive topics; * Offer viable solutions for problem-solving and conflict resolution. * Plan, implement, improve, and evaluate programs, policies, and procedures in support of student retention. * Evaluate research to identify potential solutions, resolve problems, or provide information; * Communicate effectively through oral and written mediums; * Develop, administer, and manage budgets; * Manage multiple priorities simultaneously; * Organize, synthesize, and analyze varied and complex information and problems; * Utilize computer technology for communication, data gathering, and reporting activities, including student concerns and grievances. * Maintain confidentiality in accordance with FERPA GUIDELINES AND SUPERVISION: The Director must be able to work independently with minimal supervision. The position reports to the Assistant Vice President for Student Success, and it is housed in the Montgomery Student Center. Hours: Monday-Thursday 8:00a - 5:00 p.m. and Fridays from 8:00 am - 1:00 pm. Extended hours may be needed to support university activities, events, and needs. Partial remote work may be possible during the summer months. Licenses: None DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic, and cultural backgrounds.
    $49k-57k yearly est. 16d ago

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