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Community Services Group Remote jobs - 67 jobs

  • Customer Relationship Advocate

    American Board of Internal Medicine 4.3company rating

    Philadelphia, PA jobs

    The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE
    $35k-42k yearly est. 1d ago
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  • Security and Infrastructure Associate

    Tech Impact 3.6company rating

    Philadelphia, PA jobs

    Job DescriptionDescription: Our Mission: Leverage Technology to Advance Social Impact We're a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. We invite you to join a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients. Our team of mission-focused tech professionals who are passionate about moving the social sector forward with transformative applications of technology. Security & Infrastructure Associate Please note: This is a fully remote position. The Hiring team is only considering candidates located in EST or CST at this time. Benefits of Working for Tech Impact: We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses. Paid Time Off - 15 days accrued in the first year 10 Paid Holidays 401K matches up to 3% of gross salary Employer-paid life insurance benefit We offer both remote & hybrid positions Learn more about Tech Impact:? ****************** Summary of Position: Salary range: $60,000-$70,000 Security and Infrastructure Associates are responsible for executing cyber security projects with minimal oversight, supporting the rest of the team in cyber security tasks, and responding to urgent security incidents. Duties and Responsibilities: Execute and help other members of the team to execute projects that fall within the Cyber Security team's set of standardized service offerings, which currently include the following: Securing Office 365 platform, including the following: Conditional Access policies Configure, monitor and evaluate phishing and training campaigns. Perform automated network penetration scans. Perform automated network vulnerability scans. Perform automated website vulnerability scans. Assist in the discovery phase of Security Risk Assessments. Contribute as needed to Cyber Security projects with assistance from the team. Security Event Response to plug the bigger holes that led to the breach. Qualifications: Security and Infrastructure Associates must have a passion for cyber security, excellent written and verbal skills, and an eagerness to take on new challenges and master new skills. Knowledge and Experience required in this position include the following: Security+ certification (preferred) Network+ certification (preferred) Basic understanding of Cyber Security concepts: Encryption Multifactor authentication Data Loss Prevention Basic administration of Identity Providers: Microsoft Active Directory, Microsoft Azure, Google Workspace License management User and group account management Device enrollment Windows desktop and server operating system advanced troubleshooting Network troubleshooting, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc. Project management skills to manage multiple projects simultaneously with tight deadlines. Strong organizational skills and ability to work independently. Excellent verbal and written communication skills with the ability to translate technical information to non-technical users. Strong customer service skills. Excellent analytical and creative problem-solving skills Applying for this Role: When applying to this role, please submit a cover letter, resume, references, and samples or links to your portfolio site. Please note this is a remote position however candidates will need to be located in one of the following states: AR, CO, DE, FL, GA, IA, IL, IN, KY, MD, NC, NJ, NV, NY, OH, PA, TN, VA, WI, WV Tech Impact Employment Policy: All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Requires the ability to use a computer and other office-related equipment. Requirements:
    $60k-70k yearly 16d ago
  • Account Director Senior- Large Enterprise

    Lumen 3.4company rating

    Harrisburg, PA jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. **Location** Allows for Work From Home in the Seattle, WA metro area. Requires at least 50% or more of time conducting sales activities outside of the office. **The Main Responsibilities** + Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. + Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. + Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. + Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. + Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. **What We Look For in a Candidate** Basic Qualifications: + 10+ years of industry sales experience. + Minimum skills required to perform in this role. + Attention to detail with good organizational capabilities. + Ability to prioritize with good time management skills. + Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. + Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. + Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Preferred Qualifications: + Knowledge and understanding of the telecom industry's competitive landscape. + Experience with Salesforce.com. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $136,437 - $181,913 in these states: WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-HE1 \#LI-Remote \#GLE Requisition #: 340547 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $136.4k-181.9k yearly 21d ago
  • A - 5/16 - 764156 - Technical Support Specialist -

    FHR 3.6company rating

    Bellefonte, PA jobs

    *** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $53k-84k yearly est. 18d ago
  • Engagement Coordinator (Remote)

    Catholic Leadership Institute 3.9company rating

    Malvern, PA jobs

    Vision: We see a world where each individual understands their God-given mission in life and is doing their best to fulfill it; a world where Catholic leaders are influential voices in society; a world where Jesus' example of loving, servant leadership is modeled in every family, workplace, parish, and community. Purpose: Catholic Leadership Institute (CLI) provides bishops, priests, deacons, religious, and lay persons in the Roman Catholic Church with world-class, pastoral leadership formation and consulting services that strengthen their confidence and competence in ministry, enabling them to articulate a vision for their local church, to call forth the gifts of those they lead, and to create more vibrant faith communities rooted in Jesus Christ. Summary: The Engagement Coordinator is responsible for working cross functionally to support CLI's Mission Advancement and Ministry Development work which ensures the maintenance and growth of donor and client relationships. As both a leader and internal service provider, under the direction of the Director of Engagement, they will facilitate and support external-facing donor and client activities. They will track and report that activity to ensure that CLI's Engagement goals are being met. They will also prepare and deliver proposals and other communications to ensure that donors and clients enjoy meaningful opportunities for engagement with CLI. DESIRED QUALIFICATIONS Qualifications: A practicing Catholic with a deep love for the Catholic Church and an understanding of the structures within the church Bachelor's degree or three to four years professional experience equivalent Preferred Relevant Experience: One to two years in a customer service or external client facing role Experience or exposure to fundraising or development activities Competencies & Other Skills: Strong understanding of the Catholic culture, Church structure, parish life, ministries, roles, and evangelization and discipleship Strong interpersonal and communication skills, with a desire to foster a culture of innovation, teamwork, and collaboration Commitment to the highest level of donor/client service and attention Excellent verbal and written communication skills, especially via phone and email Self-directed and independent worker, comfortable working alone or collaborating with a team Accomplished multi-tasker who can juggle multiple projects simultaneously and anticipate needs of key customers; must have strong organizational skills and high level of attention to detail Comfortable with learning new technology Ability to think creatively and critically about current and prospective processes Ability to work and operate independently and exercise discretion in decision making about donor and client engagements Demonstrated project management skills with the ability to pivot in order to meet deadlines in a fast- paced, responsive environment, under time and priority pressures KEY RESPONSIBILITY AREAS Area Key Responsibilities Pipeline Management Mine CLI's databases to surface potential donors or ministry partners to engage and build affinity with CLI Support the logistical and tracking needs of CLI's client and donor-facing team members to ensure integration between funders and the clients served Create proposals and agreements for client engagements or donor funding opportunities Engagement Support Plan, execute, and track engagement touchpoints and external activity to ensure donors and clients feel deeply engaged in CLI's mission Plan, coordinate, and support events related to securing philanthropic funds, or enrolling participants in CLI services Generate activity to meet monthly and annual Engagement goals for both clients and donors Data Integrity Enter and track project, donor, or client specific activity in cross-functional CRM system (Raiser's Edge and Salesforce) to ensure line-of-sight with leadership for every project, donor, or client Create and track budgets within a cross-functional ERP system (Certinia) to support the engagement with external partners and alignment of funding sources with projects Outreach Respond to requests for information, support, or engagement from external constituents Initiate and maintain ongoing communications with external constituents to create personal relationships and further opportunities for engagement CRITICAL SUCCESS CRITERIA Self-Assurance and Humility: Has deep trust in the Lord and in one's ability to meet most challenges. Inspires self and others to fulfill commitments and achieve a positive outcome. Does not seek personal recognition but is committed to the success and growth of others. Makes it about the other person rather than about self. Invites others to more fully participate and open up. Understands that "I have to do it myself and I can't do it alone." Values excellence and is committed to lifelong growth in holiness, confidence, and competence. Comfortable with Ambiguity: Has ability to 'go and figure it out' when all necessary information is not available. Is willing to make quick decisions even without all the facts. Handles deviations from routine without assistance; readily accepts changes in procedures, assignments and priorities. Takes change in stride; adapts, improves and overcomes obstacles and challenges. Can balance competing priorities in assignments. Doesn't dwell on the negative or downside of things or decisions. Resilient Drive: Has the ability and energy to do what it takes to be faithful to God's call and to one's unique role in service to the CLI Vision and Mission. Is motivated to achieve his/her goals and to support the goals of the organization, knowing that that will require effort, flexibility and skill. Anticipates problems and obstacles and brings resourcefulness and a "can-do-spirit" to both short and long-term goals and tasks. Finds satisfaction in the living out of one's purpose and values and in the effort it takes to achieve one's key responsibilities and SMART Goals. Is committed to the development and training that it will take along the way.
    $36k-59k yearly est. 5d ago
  • Executive Assistant

    Alliance for Decision Education 3.6company rating

    Pennsylvania jobs

    WHO WE ARE The Alliance for Decision Education (the Alliance) is a national nonprofit and field builder with the mission of improving lives by empowering students with essential skills and dispositions for making better decisions. Founded in 2014 and backed by experts in decision science, business, and education-including several Nobel laureates-the Alliance believes that better decisions lead to better lives and a better society. As a field builder, the Alliance partners with teachers, academic and business leaders, families, and community members to raise awareness and lead the growing call to have Decision Education taught in schools nationwide. The Alliance is committed to an inclusive, supportive, and collaborative culture. Our diverse team comprises educators, researchers, subject matter experts, and other professionals who are dedicated to our mission. We are proud to be an Equal Opportunity Employer. WHAT WE OFFER The Alliance offers a comprehensive total rewards package, inclusive of competitive compensation: Annual Salary: $45,000-$60,000 per year, commensurate with experience and qualifications* Benefits: Medical, dental, and vision insurance (100% employer paid) Basic life insurance and AD&D (100% employer paid) Long-term disability insurance (100% employer paid) Employee Assistance Program 401(k) retirement plan with up to a 5% employer match Flexible Spending Accounts (healthcare and dependent care) Up to 20 days of Paid Time Off per calendar year (prorated the first year based on your hire date) Unlimited paid sick time Paid holidays, including major federal holidays Professional development opportunities Hybrid work schedule Paid lunch stipend while working on-site *Salary range is a good faith estimate and may vary based on qualifications and experience. Benefits are subject to change at the organization's discretion. Job Overview The role of the Executive Assistant encompasses providing day-to-day support to the Executive Office. This position entails managing a range of administrative tasks and projects within the department to ensure smooth scheduling, communication, and coordination for the Executive Office. This role plays a critical part in advancing the Alliance's mission by ensuring seamless operations within the Executive Office, enabling leadership to focus on empowering students with essential decision-making skills. The Executive Assistant will report to the Organizational Project Manager (OPM) as a member of the Executive Office. The primary role will involve directly supporting the Executive Office members, including the Executive Director (ED) and Chief Operating Officer (COO). Location and Schedule This position is a full-time role requiring an 8-hour day and a 40-hour work week. It is an exempt position under the FLSA, meaning it is not eligible for overtime pay. The Executive Assistant will follow a hybrid work schedule, requiring on-site presence at our Bala Cynwyd, PA office on Tuesdays and Wednesdays, with flexibility to work remotely or in-office on other days. Occasional additional on-site days may be required for meetings or special projects, with advance notice provided. Job Responsibilities Administrative Proactively manage, schedule, and optimize calendars for the Executive Office to ensure efficiency; support the Executive Office by tracking deadlines, assisting with follow-ups, and managing information flow Assist in organizing meetings, preparing agendas and documents, monitoring action items, and gathering and transcribing notes and follow-ups from meetings Maintain accurate and timely data entry in organizational systems to support efficient operations and reporting Process reimbursements These responsibilities may change or expand over time, consistent with the organization's needs and initiatives. Communication and Coordination Serve as a key point of contact for internal and external stakeholders, ensuring professional and timely communication on behalf of the Executive Office Streamline cross-departmental communications to enhance collaboration and ensure alignment on organizational priorities Provide administrative support for communications with the Board of Directors and external contacts, such as organizing travel Assist in arranging travel arrangements for the Executive Office, which includes booking flights, arranging accommodations, and creating detailed itineraries Maintain confidentiality in all areas of responsibility These duties may change or expand over time, consistent with the organization's needs and initiatives. Job Qualifications Minimum Requirements 1-3 years of experience in an administrative role, preferably supporting one or more executive-level staff High school diploma or equivalent required Proficiency in Google Workspace and Microsoft Office required Preferred Requirements Associate's or bachelor's degree in business administration, communications, or a related field preferred Familiarity with virtual meeting platforms (e.g., Zoom, Microsoft Teams) Proficiency in Salesforce and project management tools preferred Ability to ensure that sensitive information is handled cautiously and that confidentiality is maintained in all forms of communication and documentation Ability to diligently prioritize and manage multiple tasks and projects concurrently, ensuring their timely and accurate completion Ability to work independently and within a team environment Detail-oriented and able to handle a fast-paced work environment Ability to work efficiently with a high level of independence and initiative, self-motivated Attributes and Characteristics Highly collaborative style Strong critical thinking skills Demonstrates strong discretion when scheduling and/or interacting with stakeholders A positive and proactive attitude, coupled with a willingness to roll up your sleeves and tackle any task with enthusiasm Strong communication skills with internal and external stakeholders, both written and verbal Demonstrates sound judgment, professionalism, and the highest standards of ethical conduct Results-oriented, able to pivot effectively between projects while remaining focused on priorities and goals Positive presence in the office; team builder Ability and willingness to adapt, be flexible, learn, and seek answers Responsible, diligent, and conscientious with outstanding organizational skills Comply with all company policies and procedures Understand and demonstrate safe work practices to ensure a safe work environment Embodies the Alliance's core values and standards: Humanism: valuing others as human beings Rationality: thinking and skills to help answer “What is true?” and “What to do?” Education: growth mindset; dedication to developing knowledge and skills Conscientiousness: diligent work ethic; professionalism; high-quality work Initiative: owners' and founders' mentality; leadership skills Mission Alignment: dedication to the organization's mission and goals PHYSICAL AND ENVIRONMENTAL DEMANDS Sitting: most of the time is spent sitting at a desk or workstation Occasional walking or standing Occasional lifting and carrying up to 10 lbs. Hand and finger dexterity: constant use of hands for tasks such as typing, writing, or handling small objects Visual and auditory requirements: good vision and hearing are often necessary for tasks such as reading documents, working on a computer, or communicating with colleagues or external parties The position is based in the United States. * The posted salary range for this position reflects our good faith estimate of what ideal candidates for this position are likely to expect. We will tailor any offer based on the selected candidate's relevant experience, knowledge, and skills, as well as any other factors that may prove relevant. Salary and benefits mentioned may be revised at the discretion of the organization. The Alliance for Decision Education is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment at the Alliance for Decision Education is on an at-will basis. This means that the employee or the company can terminate the employment relationship at any time, with or without cause or notice.
    $45k-60k yearly 60d+ ago
  • Ministry Leader - Pittsburgh

    International Friendships, Inc. 3.7company rating

    Homestead, PA jobs

    Job Description Introducing IFI, and why you want to be a Pittsburgh Ministry Leader with us: International Friendships, Inc. is a growing faith-based organization, whose mission is to extend life-changing hospitality and friendship to international college students. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Expected work schedule for the Pittsburgh Ministry Leader: Full- or part-time, flexible schedule Occasional evenings and/or weekends for specific events/projects Attendance at several conferences each year, including IFI Staff Retreats Pay structure for a Pittsburgh Ministry Leader: Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses Training is provided to develop a team of ministry partners Pay range is typically between $25,709 and $80,000 after the period of support development, based on experience and other factors Pittsburgh Ministry Leader Benefits: Paid vacation, sick, holidays, and more (once eligible) Health benefits (medical, dental, and vision) for eligible staff Flexible hours and work-from-home availability Work for a growing Christian organization Staff care to support mental, social, and spiritual health for all staff About the area and Responsibilities of a Pittsburgh Ministry Leader Pittsburgh is a highly strategic location for international student ministry. The city is home to several prominent universities, including Carnegie Mellon University and the University of Pittsburgh, both of which attract thousands of international students and researchers from around the world. Altogether, Pittsburgh plays host to over 14,000 international students representing over 125 countries, creating a vibrant and diverse global community within the city. This position is part of the Pittsburgh ministry team and requires the candidate to live near the campus on which they will be serving. The Pittsburgh Ministry Leader will: Serve international students by starting Bible discussion group, hosting events, and mentoring at least 1 international student Register and maintain IFI as a recognized student organization and build relationships with campus staff and organizations Establish partnerships with local churches and mobilize volunteers Develop and maintain financial and prayer partnerships by sharing the ministry's vision Qualifications needed from the Pittsburgh Ministry Leader, including Spiritual Characteristics Adherence to IFI's statement of faith, core values, and policies Is faithful, loyal and dedicated to IFI's mandate from the Lord to extend God's love globally through equipping Christians to be effective cross-cultural communicators of the Gospel Well organized with attention to detail and ability to complete tasks independently Be a self-starter, able to work independently, as well as a team player Ability to work under stress and be flexible Proficient with technology, including Microsoft Office and Google applications Education/Experience Required for a Pittsburgh Ministry Leader: Bachelor degree (or higher) in education and/or ministry-related field or demonstrated experience mobilizing, training, and ministering to people International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer. Job Posted by ApplicantPro
    $75k-104k yearly est. 28d ago
  • Paid Media Specialist-Remote

    System One 4.6company rating

    Harrisburg, PA jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2762 **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers. **Duties & Responsibilities** + Develop and execute paid media strategies that align with brand, product, and event objectives + Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage + Identify target audiences based on company objectives and provide recommendations for tailored messaging + Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.) + Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs + Channel management & optimization + Manage day-to-day operations of paid media campaigns, including testing and performance monitoring + Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency + Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives + In collaboration with the External Communications Manager, oversee media agency relationship + Reporting & insights + Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign + Produce quarterly reports to be shared with senior leadership + Provide post-campaign analysis and recommendations for future optimization + Analyze performance data and translate insights into actionable recommendations to continuously improve results + Industry creativity + Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences + Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics + Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale + Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines **Skills & Qualifications** + Strong experience in campaign design across programmatic media, search, and social media + Experience managing and collaborating with media agencies + Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms + Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns + Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results + Possess an entrepreneurial attitude and a genuine passion for the Web3 space + Proven experience managing digital advertising campaigns with a strong understanding of performance marketing + Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs + Ability to think both strategically and tactically + Adaptable and open - unafraid to take on new challenges + Curiosity & learning mindset + Drive, self-reliance + Delivery focused - turn abstract concepts into measurable results + Persuasive - skilled in lobbying and driving consensus + A team player, skilled in collaborating with internal stakeholders to achieve shared goals + Pragmatic with a can-do mentality and a growth mindset + Well-organized and effective time manager, methodical in approach **Education & Experience** + Minimum of 5 years of experience in digital paid media campaigns + Experience of Blockchain/Web3 **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $39k-54k yearly est. 46d ago
  • Human Resources & Payroll Coordinator

    Keystone Human Services 4.0company rating

    Harrisburg, PA jobs

    Keystone Human Services is currently seeking a full time Human Resources & Payroll Coordinator to join our team of professionals in making a positive difference in the lives of our neighbors and the community. The Human Resources & Payroll Coordinator position plays a vital role in supporting both the HR Administrative Services Department and the Payroll Department. Providing back-up support for payroll and managing time and time off processes as well as supporting the HR team with new employee onboarding and personnel file maintenance are vital duties of this position. This position plays a key role in assuring compliance with KHS policies and licensing regulations. Responsibilities Include: Upload new hire and job change documents to electronic personnel file; assure all required documents are included and accurate Assist with bi-annual physical exam notifications and tracking Provide support for annual licensing process Verify clearances and medical exams are completed in accordance with licensing requirements and provide follow up to recruiting and HR as needed Provide clerical support to HR Admin Services and Payroll Departments Serve as back-up to the Payroll Manager for all aspects of the payroll process Provide support for the timely and accurate processing of payroll using payroll software following established processes Perform all payroll related task for assigned KHS companies including salary allocations, garnishments, compensation changes, and one-time payment uploads Assist with semi-annual payroll system update testing Interact with employees, supervisors and HR team members to resolve issues and answer payroll related questions. Generate, analyze and distribute payroll reports and time keeping reports Communicate with HR business partners and supervisors regarding employee time and time off matters Maintain spreadsheets for referral and hiring incentives, cell phone reimbursements and car allowance tax calculations Job Details/Benefits: Full time, Non exempt position Hybrid remote position, working remotely and out of the Harrisburg office $22 per hour, may increase based on experience Competitive benefits package including medical, dental, vision, 401K, and more Generous paid time off program Extensive training and learning opportunities Career development and advancement Qualifications: High school diploma or equivalent, Undergraduate degree in accounting, human resources, or related filed is preferred Two years of experience in payroll, accounting, human resource administration, or related field Excellent verbal and written communication skills, with the ability to comprehend and apply written materials effectively Intermediate to advanced user of Microsoft Excel (ability to demonstrate) Reliable transportation and the ability to travel as needed to fulfill essential job duties Ability to successfully meet any required background screening standards relevant to the position Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $22 hourly Auto-Apply 16d ago
  • Freedom in the World Junior Fellowship

    Freedom House 4.1company rating

    Harrisburg, PA jobs

    Founded in 1941, Freedom House is an independent watchdog organization dedicated to the expansion of democracy around the globe. Our Research and Analysis division produces research and reports on core thematic issues related to democracy, political rights, and civil liberties. Position Summary Freedom House is seeking three (3) motivated candidates to inaugurate the nine-month Freedom in the World Junior Fellowship program. Freedom in the World is Freedom House's flagship analysis on political rights and civil liberties in 210 countries and territories. Produced since 1973, it is the most widely read and cited report of its kind, used on a regular basis by policymakers, journalists, academics, activists, and others. The most recent edition of Freedom in the World, published in March 2021, was cited in the Washington Post , the Atlantic , NBC News, CNN, the BBC, and in a March 3 speech about US foreign policy by US Secretary of State Anthony Blinken, among many other places. Each Junior Fellow will be hired to join Freedom House as a fixed-term, salaried employee, eligible for a generous benefits package. Junior Fellows will be responsible for managing the research for one of the six geographic regions covered by Freedom in the World . In doing so, the Junior Fellows will have the opportunity to establish expertise on a specific region, and will be called on to provide analysis of that region for internal use and potentially in response to media and other external queries. Through the fellowship program, Junior Fellows will also bolster their knowledge of global democracy using a comparative lens; build a network of external regional experts; develop crucial project management skills; and strengthen research and analysis skills. They will have opportunities to interact with senior and executive Freedom House staff, as well as other prominent practitioners in the democracy and human rights field. At the completion of the fellowship, they will have developed a range of highly marketable skills that will help propel them on to successful careers. Junior Fellows will work closely with other members of the Research and Analysis team to ensure that all Freedom in the World research outputs adhere to the highest standards of quality and analytical integrity. Key responsibilities include: Developing and training a network of regional and thematic experts and acting as their primary point of contact; Systematically coordinating the research process for an assigned region; Tracking democracy and human rights developments in the assigned region; Preparing event logistics for expert workshops. Junior Fellows will conduct data analysis; contribute to the development and launch of analytical pieces, social media content, infographics, and other support materials; and participate in briefings to key stakeholders, including US congressional and administrative staff on Freedom in the World findings. Freedom House will work to assign fellows to their region of interest, but may offer an alternative. In the last three months of the term, Junior Fellows will be encouraged to work on a capstone project to launch after the release of Freedom in the World 2022 , contributing original content using Freedom in the World findings that can help Junior Fellows establish a voice in the democracy and human rights field. Examples of capstone projects may include op-ed articles, data visualizations, narrative stories about human rights defenders, and video features. Junior Fellows will be matched with a Research team member who will provide guided mentorship on the capstone project. Fellowship Timeline Summer 2021: Introduction to Freedom in the World Develop and train a network of regional and thematic experts Fall 2021: Plan, coordinate, and launch a series of expert workshops Winter 2022: Contribute to analysis of annual Freedom in the World findings Begin and launch capstone project Prepare for Freedom in the World 2022 launch The nine-month, full-time fellowship will begin on or around July 5, 2021, and end on March 31, 2022. Junior Fellows will receive an annualized salary of $42,000-amounting to a pre-tax, pre-deduction salary of $3,500 per month for nine months-and a generous benefits package. Given the COVID-19 outbreak, the fellowship will begin as a remote position with optional relocation to New York City once circumstances allow. Minimum Qualifications Applicants must be graduating seniors in an applicable field, or individuals who have completed their undergraduate degree during or after May 2020. Preferred Competencies Demonstrated knowledge of and interest in democracy and human rights around the world Strong interest in a specific region of the world, especially Asia-Pacific, Europe and Eurasia, Latin America, and/or Sub-Saharan Africa Comfort working with limited supervision on long-term tasks, finding solutions to problems as they arise, and taking ownership of your work Superb attention to detail and an ability to produce error-free work on tight deadlines. Outstanding organizational skills and a keen desire to learn to use project management tools such as Asana, Trello, and Airtable Experience with MS Office and database management Proven ability to analyze complex information, and to draft elegant and concise summaries for a general audience Demonstrated commitment to diversity, equity, and inclusion in your community Positive, team-oriented attitude, and commitment to building trust-based relationships with colleagues Excellent emotional intelligence and interpersonal skills for communicating with diverse audiences, ranging from at-risk activists to senior government officials. Additional Information Diversity makes our research stronger. Threats to democracy disproportionately impact marginalized populations, including people of color, women, people with disabilities, religious minorities, and the LGBT+ community. Freedom House strives to center these experiences in its work. We actively seek and strongly encourage applications from people with lived experience relating to our work. Candidates must possess authorization to work in the United States. Non-nationals who are eligible for Optional Practical Training (OPT) under their F-1 visas through March 31, 2022 may apply. Freedom House provides a strong benefits package, including flexible summer hours, floating holidays, high employer contributions to medical, dental, and vision premiums, basic and voluntary life and AD&D insurance, short- and long-term disability, flexible spending account, and more. The role may require light domestic travel to participate in briefings and meetings.
    $42k yearly 60d+ ago
  • Deputy Director of Development

    Alliance for Decision Education 3.6company rating

    Pennsylvania jobs

    Who We Are The Alliance for Decision Education (the Alliance) is a national nonprofit and field builder with the mission of improving lives by empowering students with essential skills and dispositions for making better decisions. Founded in 2014 and backed by experts in decision sciences, business, and education-including several Nobel laureates-the Alliance believes that better decisions lead to better lives and a better society. As a field builder, the Alliance partners with teachers, academic and business leaders, families, and community members to raise awareness and lead the growing call for Decision Education to be taught in schools across the country. The Alliance is committed to an inclusive, supportive, and collaborative culture. Our diverse team comprises educators, researchers, subject matter experts, and other professionals dedicated to our mission. We are proud to be an Equal Opportunity Employer. What We Offer The Alliance offers a comprehensive total rewards package, inclusive of competitive compensation: Annual Salary: $100,000- $115,000 per year, commensurate with experience and qualifications* Benefits: Medical, dental, and vision insurance (100% employer paid) Basic life insurance and AD&D (100% employer paid) Long-term disability insurance (100% employer paid) Employee Assistance Program 401 (k) retirement plan with up to a 5% employer match Flexible Spending Accounts (healthcare and dependent care) Up to 20 days of Paid Time Off per calendar year (prorated the first year based on hire date) Unlimited paid sick time Hybrid work schedule Paid lunch stipend while working on-site *Salary range is a good-faith estimate based on external benchmarking and the industry standards, and may vary based on qualifications and experience. Benefits are subject to change at the organization's discretion. Job Overview The Deputy Director of Development will lead the operational execution and foundational infrastructure of the Development Department, enabling the Head of Philanthropy and the Senior Manager of Major Gifts to focus exclusively on donor cultivation, solicitation, and relationship management. This role will establish scalable systems, policies, and processes to build a strong and efficient foundation for departmental growth, ensuring compliance, data integrity, and seamless cross-functional support. Reporting to the Head of Philanthropy, the Deputy Director will oversee daily operations, drive process improvements, and foster team cohesion, without managing a personal donor portfolio. This position supervises two direct reports: the Philanthropic Grants and Donor Communications Senior Manager and the Development Services Manager. As a pivotal leader in a growing department, the Deputy Director will foster a culture of accountability, collaboration, and mission alignment to sustain long-term philanthropic success. Location and Schedule This full-time role requires an 8-hour day and a 40-hour work week. It is an Exempt position under the FLSA, meaning it is not eligible for overtime pay. The Deputy Director of Development will follow a hybrid work schedule, requiring on-site presence at the office in Bala Cynwyd, PA, on Tuesdays and Wednesdays, with flexibility to work remotely or in the office on other days. Non-local candidates will be considered, with occasional travel to the office required. Additionally, the role may require 10-15% travel for stakeholder engagements, events, and internal team meetings. Job Responsibilities Foundational Structure and Operations (35%) Build and maintain robust systems for prospect management, gift processing, and acknowledgments, donor communications calendars, LYBUNT/SYBUNT tracking, and CRM integrity (Salesforce). Oversee data management, analytics, and reporting; produce monthly dashboards to track fundraising trends, pipeline health, and departmental metrics for the Head of Philanthropy and leadership. Enhance best-practice policies for compliance (federal/state regulations), process improvements, and scalability; lead initiatives to streamline gift entry, prospect research coordination, and event logistics. Manage biweekly departmental meetings, annual retreats, and the development plan, incorporating strategic adjustments and cross-departmental input. Maintain the Alliance's profiles on philanthropic evaluation platforms (e.g., GuideStar, Charity Navigator) and ensure accurate integration with finance and reporting systems. Leadership and Team Management (30%) Supervise the Development Services Manager, overseeing prospect research, data entry/storage, activity tracking, invitation lists, event support, scheduling/agendas for leadership prospect meetings, and liaison roles with other departments on joint projects/timelines. Supervise the Philanthropic Grants and Donor Communications Senior Manager, providing guidance on grants strategy (foundation/government/corporate), lifecycle management (research, proposals, submissions, reporting, stewardship), donor communications (impact stories, support cases, stewardship reports), trend monitoring, and mentorship of team members in proposal development. Collaborate with the Head of Philanthropy to assess staffing needs, contribute to recruitment, and promote professional development, growth, and a collaborative team culture. Act as a key cross-departmental liaison (e.g., with Communications, Research, Operations) to gather input for grants/proposals, align on priorities, and execute joint initiatives. Philanthropic Strategy and Culture (20%) Serve as a thought partner to the Head of Philanthropy in executing the development plan, identifying operational opportunities/risks, and monitoring philanthropy trends to inform foundational enhancements. Support coordination of fundraising events, annual appeals, employee giving, and end-of-year campaigns in collaboration with the Communications department and the Development Services Manager. Ensure the timely, creative, and budget-conscious production and dissemination of donor-facing materials (proposals, reports, collateral) in partnership with the Senior Manager of Philanthropic Grants and Donor Communications. Board and Executive Support (15%) Prepare materials, agendas, and tracking for Board-driven fundraising initiatives and prospect engagements led by the Executive Director or Head of Philanthropy. Facilitate prospect management meetings to align team efforts on research, ratings, move tracking, and template maintenance for donor materials. These responsibilities may change or expand over time, consistent with the organization's needs and initiatives. Job Qualifications Minimum Requirements 7+ years of development experience with proven outcomes in building operational foundations, process improvement, revenue support systems, and team management. 3+ years in a leadership role (e.g., managing teams, operations, or projects in a growing nonprofit). Proficiency in CRM systems (e.g., Salesforce) for data management, analytics, reporting, and compliance. Experience overseeing grants programs, donor communications, prospect/data operations, gift processing, and cross-departmental collaboration. Skilled in operational writing (e.g., policies, reports, dashboards) and implementing data-informed strategies. Bachelor's degree preferred; equivalent experience considered. Preferred Requirements Expertise in establishing development infrastructure in scaling organizations, including grants lifecycle, donor stewardship systems, and analytics. Background in education, behavioral science, or cognitive science. Track record of leading process improvements and fostering inclusive team environments. Skills, Characteristics, and Attributes Strategic thinker with strong analytical, problem-solving, and project management skills to build sustainable foundations. Self-starter with entrepreneurial spirit, initiative, and ability to work independently while maintaining a collaborative, team-oriented mindset. Excellent communication skills (written, verbal, interpersonal) with professionalism, integrity, and discretion in handling sensitive information. Detail-oriented, adaptable, and able to thrive in a fast-paced environment while meeting deadlines and pivoting priorities. Team builder with emotional maturity, positive presence, and commitment to inclusive practices. Open-minded, intellectually curious, and passionate about advancing Decision Education. Reflects the Alliance's core values and standards: Humanism: valuing others as human beings Rationality: thinking and skills to help answer “What is true?” and “What to do?” Education: growth mindset; dedication to developing knowledge and skills Conscientiousness: diligent work ethic; professionalism; high-quality work Initiative: owners' and founders' mentality; leadership skills Mission Alignment: dedication to the organization's mission and goals Successful completion of the pre-employment screening process. Comply with all company policies and procedures. Understand and demonstrate safe work practices to ensure a safe work environment. Complete special projects and other duties as assigned by management. Physical and Environmental Demands Primarily desk-based work involving sitting at a workstation. Occasional walking, standing, or lifting/carrying up to 10 lbs. Constant hand/finger dexterity for typing, writing, or handling objects. Good vision and hearing are required for reading, computer work, and communication. The Alliance is committed to providing reasonable accommodations that enable individuals with disabilities to fulfill essential functions, including the use of assistive technologies such as screen readers, captioning, amplified phones, and speech-to-text software. The Alliance for Decision Education is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment with the Alliance for Decision Education is at will. This means that the employee or the company can terminate the employment relationship at any time, with or without cause or notice.
    $100k-115k yearly 41d ago
  • Career Services Instructor

    Goodwill of Southwestern Pennsylvania 4.0company rating

    Pittsburgh, PA jobs

    Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Job Description The Career Services Instructor assists internal and external jobseekers in pursuing new or enhanced employment opportunities. This position will provide jobseekers support from initial assessments to determine client needs to in-person and virtual instruction, job placement, and retention. The Career Services Instructor will collaborate closely with the Digital Skills team to identify opportunities for jobseekers to improve their digital skills. Duties include but are not limited to: Facilitate virtual and on-site classes/workshops aligned with industry best practices to jobseekers and staff at Goodwill in Southwestern PA. Work with Digital Skills team, Welcome Center, and other Goodwill departments to coordinate unified plans for service delivery. Provide guidance and support to clients as they create a resume and cover letter, search for jobs online, practice interview skills, and address barriers to employment. Maintain accurate client records, including documentation of in-person and virtual services, and input data for use in Career Services reporting. Adapt teaching methods and instructional materials to meet varying student needs, abilities, and interests. External Hiring Range: $37,960.00 up to $39,478.40/year Schedule: Hybrid schedule, 2-3 days remote work! Monday - Friday (8:00 a.m.- 4:00 p.m.) Occasional evening shifts with advanced notice. Schedule can vary depending on department needs. Travel Required: Yes, some local travel may be required. Qualifications High school diploma or equivalent AND 6 years of experience required. OR Associate degree AND 4 years of experience required. OR Bachelor's degree AND 2 years of experience required. Required Degree(s): Education, Teaching, Psychology, Rehabilitation Science, Social Work, or related field. Required Experience: Must be related to working with and/or job search and career services. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment. Must have a valid driver's license and reliable transportation. Additional Information To apply to this position, copy & paste this link into your address bar: *********************
    $38k-39.5k yearly 60d+ ago
  • Quality Assurance Specialist

    System One 4.6company rating

    Pittsburgh, PA jobs

    IT - Quality Assurance Spec - Contractor Pittsburgh PA - Two PNC Plaza 620 Liberty Ave Pittsburgh, PA 15222 Cleveland OH - Strongsville Technology Center 8100 Mohawk Dr. Strongsville, OH 44136 Birmingham AL - Birmingham - Brock 701 32nd St. South Birmingham, AL 35233 North Texas Market TX - Dallas Innovation Center - Luna Rd 11511 Luna Rd Farmers Branch, TX 75234 Phoenix - Biltmore 2850 E Camelback Rd Phoenix AZ 85016 Ability to work remote: HYRBID --> 3 days office / 2 days remote Intended length of Assignment: 8 months Industry background: QA Background / Automation Testing REQUIRED Roles and Responsibilities: + Work closely with BSA/PO for the requirement and creating test cases in Jira. + Partner with Developer on defect triaging and retesting. + Provide reporting to direct manager and escalating any issues that may arise. Must Have Technical Skills: 1.Manual and Automation testing 2. Basic Java 3. Selenium 4. Cucumber Automation 5. DB Testing Flex Skills/Nice to Have: 1. Jira 2. IntelliJ/Eclipse Education/Certifications: Bachelors required / Must have background in QA Role Differentiator: This is an opportunity to work with COR application. Skills: + Basic Java + Cucumber Automation + DB Testing + Manual and Automation testing + Selenium Share your resume with ***********************. Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn (************************************************** System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- #DI- Ref: #404-IT Pittsburgh System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $42k-73k yearly est. Easy Apply 11d ago
  • Community and Volunteer Outreach Intern

    AARP 4.7company rating

    Philadelphia, PA jobs

    AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Are you a creative, passionate, and results-driven student interested in community outreach and event planning? The AARP Pennsylvania State Office is looking for you! Our team creates and executes various projects to improve people's lives as they age and help build a better tomorrow for future generations by engaging members and volunteers in AARP's mission. We'll challenge you to think and work innovatively on real-world projects. AARP is committed to your growth and cultivating your continued learning and development. This paid internship has an anticipated start date of Spring 2026 and will continue through the end of the year. Responsibilities * Work with staff and volunteer leaders to engage members and recruit volunteers across the state, supporting outreach and engagement goals * Apply strategic, analytical, and creative thinking to help develop tools, resources, and approaches that strengthen member and volunteer engagement and improve program outcomes * Assist with internal communication strategies and processes that support volunteers and their related programs, ensuring clarity and consistency * Support coordination of volunteer outreach activities, attend volunteer meetings, and assist with correspondence and follow-up to maintain strong connections * Provide outstanding service, demonstrate professionalism, and build collaborative relationships with internal teams and external partner Qualifications * Must be enrolled in a degree program at an accredited college/university rising undergraduate juniors or seniors, graduate students, or post-doctoral students and remain academically enrolled throughout the internship or must have previously graduated from college and enrolled in a continuing education program * Must be a self-starter and adaptable, with the ability to work under tight deadlines * Ability to manage multiple projects, anticipate project needs, and discern work priorities * Ability to work well with diverse populations, including gender, race, and sexual orientation * Technical proficiency in Microsoft Office programs * Familiarity with multiple social media platforms is a plus * Bi-lingual in Spanish is a plus AARP will not sponsor an employment visa for this position at this time. Additional Requirements * Regular and reliable job attendance * Effective verbal and written communication skills * Exhibit respect and understanding of others to maintain professional relationships * Independent judgement in evaluation options to make sound decisions * In office/open office environment with the ability to work effectively surrounded by moderate noise * Ability to occasionally lift up to 25 pounds Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
    $18-21 hourly Auto-Apply 26d ago
  • Director of Public Policy

    Hindu American Foundation 3.7company rating

    Philadelphia, PA jobs

    Organization Background/Culture The Hindu American Foundation (HAF) is the nation's oldest and large non-profit advocacy organization for the Hindu American community, representing over 3.5 million Hindu Americans. Established in 2003, the Hindu American Foundation (HAF) is the pre-eminent voice for Hindu Americans. HAF advances the understanding of Hinduism to secure the rights and dignity of Hindu Americans now and for generations to come by providing: accurate and engaging educational resources about Hinduism and Hindu Americans impactful trainings, advocacy and services that protect and promote religious liberty, free expression, equality and justice critical and creative programs empowering Hindu Americans to sustain their culture and identity Position Summary The Hindu American Foundation (HAF) is seeking an experienced, full-time Director of Public Policy (DPP) to lead the foundation's Advocacy Department. The ideal candidate will be a strategic thinker, overseeing policy staff and spearheading policy strategy on a wide range of advocacy initiatives and programs, including hate crimes, education, healthcare, social justice, immigration, human rights, and combating extremism. This is a remote position. Essential Duties The ideal candidate will be hard-working, dependable, detail-oriented, able to work independently or as part of a team, professional with strong leadership, communication, and writing skills. We are looking for a professional who wants to make a difference and contribute to HAF's mission in the field of advocacy and public policy. The successful candidate will be able to perform the following duties with or without reasonable accommodations: Research, track, and analyze current events as well as key state, local, federal, and international policy and legislation relevant to Hindu Americans Develop local, state, and federal policy strategy for HAF, including developing advocacy campaigns, coordinating government outreach, and collaborating with strategic coalitions, as well as lead rapid strategic response in a fast-paced, ever changing policy environment. Work closely with the Managing Director (Policy and Programs), Executive Director, and other relevant staff to develop and implement goals for local, state, and federal policy priorities Work closely with the Director of Research, Religion and Data to analyse research and evaluate data to develop policy strategies, incorporate data into deliverables, identify gaps in community needs, and explore opportunities for engagement. Work collaboratively with other department leadership, including Legal, Communications, Education, and Marketing Manage Advocacy Department direct staff reports, including research fellows and policy analysts. Writing both long and short form policy white papers and documents, including but not limited to legislation analysis, policy briefs, fact sheets and talking points documents, toolkits, and reports. Cultivate and maintain relationships with relevant state, local and federal offices and agencies, coalition partners, community leaders, strategic contacts and other key stakeholders to advance HAF's policy priorities Oversee advocacy department programming, including community trainings, briefings for policy stakeholders, webinars and other virtual events. Required Skills and Experience Bachelor's degree in Law, Political Science, Public Policy, Government, International Relations, Religion, History, Anthropologies, Humanities, Human Rights, South Asian Studies or related field. 3-5 years of work experience in advocacy, think tank, a state/local/federal government office, policy research, government relations, law or a related field. Recent advanced degree graduates and 1-3 years work experience will be considered Strong research and analytical skills to evaluate political landscapes, think strategically, develop policy recommendations, plan advocacy campaigns and lead community policy programming. Strong short and long form writing skills to prepare policy briefs, reports, letters, campaigns, and other policy white papers. Ability to communicate effectively with a range of audiences and stakeholders to advance the organization's positions in meetings and other settings Ability to build coalitions and relationships with other advocacy organizations, government offices, community leaders, strategic contacts, and other key policy stakeholders. Highly organized and detail oriented to juggle multiple projects and priorities simultaneously in a fast-paced environment Collaborates well in a close-knit team environment and can complete tasks independently when necessary Experience managing cross-departmental projects with teams across time zones, including teams comprised of peers, supervisors, and supervisees Comfortable with public speaking and being an external-facing presence. Fluency in online platforms such as Google suite, Zoom, etc. Preferred But Not Required: Master's/graduate degree in Law, Political Science, Public Policy, International Relations, Human Rights, or related field Working knowledge of Hinduism, the Hindu diaspora, South Asia, India or Indic languages preferred but not required. Experience with legislation tracking and grassroots advocacy software preferred but not required Demonstrated data literacy skills, including understanding of data sources, strong grasp of analytical methods, and ability to communicate data driven insights Based in the Eastern Time Zone Physical Requirements: To perform the essential duties of this role, incumbents must be able to perform the following activities with or without accommodations: Sit or stand for prolonged periods. Operate computer, including viewing a computer monitor, for extended periods. Drive a vehicle, whether owned or rented. Travel periodically by air or train. PLEASE NOTE: This job description is not meant to cover or include all the tasks, duties, or responsibilities the employee may be required to perform. The listed duties, activities, and requirements can change at any time, with or without notice.
    $63k-94k yearly est. 60d+ ago
  • Content Strategist-Remote

    System One 4.6company rating

    Harrisburg, PA jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** + Editorial strategy & governance + Develop, implement, and maintain overarching editorial strategy and governance model across owned channels + Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives + Partner with Brand and Campaign teams to draft and execute content strategies + Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans + Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration + Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities + Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels + Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments + Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals + Content planning & operations + Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels + Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity + Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met + Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions + Performance & reporting + Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement + Contribute to insights that inform ongoing improvements to social content and strategy + Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** + Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision + Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality + Skilled at managing input and alignment across multiple stakeholders + Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives + Deep understanding of how content performs across web, social, and owned platforms + Ability to interpret engagement data to refi ne editorial direction and inform strategy + Thrives in a fast-paced, evolving environment where priorities shift quickly + Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** + Minimum of 7 years of experience in editorial strategy, content marketing, or communications + Proven experience managing multi-channel content programs + Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows + Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management + Possess an entrepreneurial attitude and a genuine passion for the Web3 space **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $76k-107k yearly est. 42d ago
  • MO - 4/11 - 760272 - Linux Administrator -

    FHR 3.6company rating

    Harrisburg, PA jobs

    *** Hybrid, full-time position - At least one day on-site in Harrisburg, PA per week, but telework schedule can be subject to change. Candidates must live within an hour of Harrisburg to be considered. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Linux Administrator position # 760272. This position is for 12+ months, with option of extension, and will be worked in a Hybrid schedule (1 day on-site in Harrisburg, PA each week, but telework schedule can be subject to change) - Local to Harrisburg, PA area Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: Server Administration: a. Install, configure, and maintain Linux servers, ensuring high availability and performance. b. Perform system upgrades, patch management, and security enhancements. (Satellite) c. Troubleshoot and resolve server-related issues promptly to minimize downtime. d. Creating "golden" system images e. Install and configure Linux OS using Satellite or CD f. Container setup and deployment g. Container administration h. Building automated systems. Ansible automation of tasks. i. Experience with containerization (Docker, Kubernetes, OpenShift) 2. User Account Management: a. Setup user accounts and SUDO access b. Setup group access c. Implement security policies to protect sensitive data 3. Maintain security: a. SELinux b. FireEye 4. Networking: a. Setup bonding and EtherChannel's b. Work with networking to resolve issues 5. Backups and monitoring: a. Work with the backup team to back up the OSs b. Work with the monitoring team to setup up alerting for the Oss 6. Containerization: a. Maintain containered environments b. Migrate applications to Linux containers 7. Documentation a. Maintain accurate and up-to-date documentation of system configurations and procedures. b. act on and document fix in tickets. Required Skills -Red Hat Linux Experience -Shell Scripting -Experience writing Ansible playbooks -Experience with VMWare Working Knowledge of: -ServiceNow Ticketing -Git Server -Cloud (Azure/AWS) By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $75k-98k yearly est. 23d ago
  • Executive Director | Philadelphia, PA

    Arthritis Foundation, Inc. 4.6company rating

    Philadelphia, PA jobs

    Job Title Executive Director Classification Grade 9 SS C | Salary from $104,500.00/yr Department Community Engagement | Northeast Region FLSA Status Exempt | Full Time Supervisor (title) Sr. Executive Director Location Remote working from Philadelphia, PA POSITION SUMMARY (Basic purpose or primary function of job) Executive Directors (ED) are responsible for partnering closely with community volunteer leaders to build and execute an annual plan of work that addresses the unique needs of the arthritis community in their assigned market(s) including revenue generation, special event fundraising, mission outreach and awareness activities. EDs recruit, develop and manage an effective volunteer leadership board and committees to achieve goals from the annual plan and manage high-impact relationships within the market. JOB RESPONSIBILITIES (Principal responsibilities or job duties) Serve as Arthritis Foundation lead staff (in their assigned markets) to build empowered communities to directly deliver and expand outreach and increase awareness of Foundation's programs and services. Develops annual and long-term planning with volunteers and staff, ensuring sound plans are established for revenue generation, special event fundraising, mission outreach and awareness. Directly implement and execute annual plan which includes planning events, raising funds, soliciting sponsors and coordinating outreach. Recruit the “right” volunteers for key leadership roles while also growing a diverse and engaged volunteer pipeline that fosters volunteer recruitment, recognition, training, and leadership development. Cultivates, stewards and advances relationships with major donors, corporate partners, healthcare providers and other key constituents within the market. Creates a culture of philanthropy by building dynamic, impactful Leadership Boards and committees. Manages and develop a high-performing market; creates an environment of ownership, excellence and tenacity where volunteers and staff are committed to achieve market goals. REQUIRED EXPERIENCE & EDUCATION Bachelor's degree and/or a minimum of 5 (five) years of non-profit or related experience directing staff and partnering with volunteers. Distinguished track record of volunteer stewardship, formulation of high-impact partnerships and consistency in exceeding established goals. Proficiency in applying sales and relationship building techniques to a non-profit setting. Ability to relate and leverage the Arthritis Foundation's mission into effective, sustained relationships and successful projects. Experience managing portfolio of revenue generation activities including direct execution special event fundraising, major gift solicitation, corporate and foundation support. Desired Competencies Awareness, understanding and accountability for financial performance including planning, budgeting and forecasting. Balance and calm amidst complexity, competing demands and expectations. Tactfulness with the ability to anticipate reactions and respond well to challenges. Prompt in decision-making, including managing performance and addressing difficult situations. Able and willing to influence powerful personalities, and professionally and candidly communicate points of view to authority. Models and builds coalitions through collaboration, diversity and teamwork. Ability to translate marketing and branding initiatives at the community level. Skilled communicator, effectively sharing and receiving key messages and content through multiple mediums as befits a remote colleague and leader. ESSENTIAL JOB FUNCTIONS AND TIME ALLOCATIONS Revenue generation, event and program delivery 60% Volunteer and Partnership development and management 30% Market Operational Oversight 10% Total 100%
    $104.5k yearly Auto-Apply 22d ago
  • Senior Director of Cloud Engineering

    Lumen 3.4company rating

    Harrisburg, PA jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen is looking for a technology forward leader responsible for implementing innovative engineering solutions for our fast-paced business. This individual must have experience successfully leveraging Lean/Agile practices to engineer platform development and product solutions for customers while managing multiple teams across multiple software platforms, consistently delivering under pressure. This role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and engineering teams. This is a technical leadership role that requires expert understanding and implementation of modern software design practices, object oriented, highly integrated software systems operating in cloud native/cloud ready implementations. **Location** This is a remote opportunity open to candidates located anywhere in the U.S. **The Main Responsibilities** + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure consistency and completeness. + Lead both wholly owned teams and matrixed individuals. + Collaborate with Software, Network and Compute Engineering resources to define priorities, adapt to changing priorities and team capacity. + Provide Lean/Agile Coaching. + Team Building: Integrating a diverse and geographically dispersed staff into a single cohesive team. + Professional Development of employees focusing on individual needs, training, and skill level. + Drive accountability by helping team define deliverable timelines and measuring progress. + Implement strategies that will increase efficiency, reduce costs and improve customer experience. + Ability to act with a sense of urgency and consistently demonstrate leadership and a high level of engagement with other managers and team members. + Ensuring customer focus with user communities, both internal and external. + Interaction with leadership within the company to ensure open communication and relationships. + Proven leadership background with supervisory experience. + Ability to handle situations involving conflict while promoting a positive company image. + Act as a servant leader to support and empower their team. + Technical leadership including software design patterns, cloud native/ready architectures, software platform concepts and product/network technology concepts, etc. **What We Look For in a Candidate** + BS/BA or equivalent education and experience + 7-10 years related experience in cloud and network development + 3+ years acting in a lead role + Training in Lean/Agile Methodologies + Experience in the System Engineer or equivalent Lean/Agile role highly preferred + Experience in implementing cloud native/cloud ready architectures + Experience in cloud networking and implementing architectures that support complex networking requirements to support cloud services architecture + Experience in building systems through API communication to facilitate end-to-end service workflows, in highly scalable fashion, across internal and external API consumers. + Experience in building scalable software platforms to be built upon internally and by partners/customers. + Experience with Golang, Java, HTML/CSS/JavaScript, Vue.js, Temporal, OpenTelemetry (OTEL), Grafana, Prometheus, Tempo; modern integration technologies such as REST, Kafka, gRPC. + Excellent communications skills to include verbal, written and presentation **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-KG1 \#LI-Remote Requisition #: 340419 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (**************************************** . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $188.6k-251.5k yearly 8d ago
  • Utility & Benefits Intake Specialist

    Congreso de Latinos Uni 3.9company rating

    Philadelphia, PA jobs

    The Utility and Benefits Intake Specialist (Bilingual - Spanish/English) supports families in achieving housing stability and preventing crises that can lead to involvement in the child welfare system. This role is vital in helping families remain safely housed by connecting them to essential resources such as rental and utility assistance, energy conservation programs, public benefits, and emergency financial support. The Utility and Benefits Intake Specialist works directly with families to assess their needs, screen for program eligibility, and guide them through the enrollment process for services that reduce financial strain and promote long-term self-sufficiency. This includes access to programs like SNAP, housing vouchers, LIHEAP, Medicaid, rent rebates and more. Additionally, this position provides referrals to wraparound supports like budget counseling, career services, health education, and children's programs - all of which contribute to a family's ability to maintain stable housing and avoid system involvement. By addressing barriers to housing and basic needs, the Utility & Benefits Intake Specialist plays a key role in strengthening families, reducing risk, and promoting community well-being. Services are provided in both English and Spanish to ensure equity and accessibility for the community. The Utility and Benefits Intake Specialist works with the families for one month, to monitor progress and ensure they follow through with appointments and commitments. Families needing additional support and/or going through a critical situation will be referred to Congreso's Family Empowerment Center for further assessment and additional services. This position reports to the Tax & Benefits Manager . This is a Hybrid position with onsite work conducted at Congreso's main office and occasionally within the community Mondays through Thursdays with remote work conducted on Fridays. Work location is subject to change based on program needs. This position does require some working hours on weekday evenings during the Income Tax Filing Season (January through April). The Utility and Benefits Intake Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Public Benefits, Utility Assistance, and Other Services Screen and conduct intake interviews with families (walk-ins) to determine their social service needs. Submits applications on behalf of clients for public benefits, utility assistance, and other services. Records each service and contact with clients into the required database and maintains a file for each client with the proper documentation. Conducts 30- or 60-day follow-up with all clients to determine outcome of support provided. Facilitates educational energy program workshops. Submits client referrals to outside organizations and internal agency programs and conducts follow-ups after referrals are made. Participates in the development and maintenance of referral resources for clients. Provides a high level of customer service to clients, staff and external entities Administrative Duties Works closely with the program managers to ensure client files are up to date. Routinely monitors funder databases to ensure client and staffing information is maintained. Weekly data entry of client enrollment, dismissal, demographics, and program outcomes in Unidad. Keeps relevant data organized and easily accessible for department leadership and funders. Completes special projects specific to the function of the department, as needed. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) required . Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma required, associates degree a plus. Minimum Experience: 1 years' experience in public benefits counseling or a similar field, required. Demonstrated proficiency in Microsoft Office Suite, required. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities certificates, required and may be completed post-hire.
    $33k-42k yearly est. Auto-Apply 7d ago

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