A community support specialist is responsible for supporting and providing care services for citizens with mental health conditions and other medical illnesses. Community support specialists coordinate with organizations and health institutions to generate resources that would help the patients in their daily activities, medications, and treatment plans. They also strategize community events and activities to observe the patients' social and personal behaviors and endorse them to a mental health professional for in-depth examination and counseling.

Community Support Specialist Responsibilities

Here are examples of responsibilities from real community support specialist resumes representing typical tasks they are likely to perform in their roles.

  • Provide PSR services to clients with mental illness in order to help them achieve the highest standard of living possible.
  • Review notes complete by other community support workers to assess progression towards individualize goals for patients on caseload.
  • Complete CPR and first aid training.
  • Participate in IEP meetings and academic action plans.
  • Develop new techniques to engage teenage males with autism in focuse areas of activity.
  • Provide direction to the program's register nurse and ensure compliance with OPWDD regulations.
  • Train in restraints, CPR, first aid, medication monitoring, and sign language.
  • Pass medications, assist on outings, as well as help maintain the cleanliness of the home facility and residents rooms.
  • Participate in CSW on-call rotation scheduling.
  • Complete Medicaid billable documentation daily that reflect service provision.
  • Document all interventions and client responses electronically for Medicaid and DMH.
  • Follow confidentiality regarding clients, including HIPPA guidelines, and agency privacy and confidentiality policies.
  • Provide behavioral interventions when necessary following the least restrictive OPWDD approve techniques require by the situation.
  • Collaborate these develop plans/individuals needs with family members/advocates, Medicaid service coordinators and other pertinent parties.
  • Document procedures for Medicare and Medicaid reimbursement and communicate with service coordinators in relation to participant progress.

Community Support Specialist Skills and Personality Traits

We calculated that 11% of Community Support Specialists are proficient in Social Work, Mental Health, and Rehabilitation. They’re also known for soft skills such as Organizational skills, Time-management skills, and Communication skills.

We break down the percentage of Community Support Specialists that have these skills listed on their resume here:

  • Social Work, 11%

    Collaborated with treatment team of clinical social workers, psychologists, and rehabilitation counselors to develop individualized treatment plans.

  • Mental Health, 10%

    Follow up with consumers regarding medical and mental health appointments, completion of necessary paperwork, returning forms and other similar activities

  • Rehabilitation, 10%

    Provided direct patient care services in this world-renowned brain injury therapeutic and rehabilitation center, serving individuals with acquired brain injury.

  • Community Resources, 6%

    Promoted and developed relations to community resources to ensure successful integration back into society; generated short and long-term treatment plans.

  • Independent Living, 5%

    Participated in person centered planning and daily life skills including independent living skills with several children and teenagers.

  • Substance Abuse, 5%

    Provided clinical monitoring and oversight to individuals who were diagnosed with varying mental illnesses and sometimes substance abuse.

"social work," "mental health," and "rehabilitation" aren't the only skills we found community support specialists list on their resumes. In fact, there's a whole list of community support specialist responsibilities that we found, including:

  • Organizational skills can be considered to be the most important personality trait for a community support specialist to have. According to a community support specialist resume, "social and human service assistants must often complete lots of paperwork and work with many different clients" community support specialists are able to use organizational skills in the following example we gathered from a resume: "demonstrated outstanding organizational strengths in creating, customizing, and implementing recovery-oriented programs and mental health support strategies for 300 clients. "
  • Another commonly found skill for being able to perform community support specialist duties is the following: time-management skills. According to a community support specialist resume, "social and human service assistants often work with many clients." Check out this example of how community support specialists use time-management skills: "completed clinical documentation duties thoroughly, accurately, and on time. "
  • Community support specialists are also known for communication skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a community support specialist resume: "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" We also found this resume example that details how this skill is put to the test: "assisted clients with communication with community resources, including advocacy and support in mental health court. "
  • A thorough review of lots of resumes revealed to us that "compassion" is important to completing community support specialist responsibilities. This resume example shows just one way community support specialists use this skill: "social and human service assistants often work with people who are in stressful and difficult situations" Here's an example of how this skill is used from a resume that represents typical community support specialist tasks: "care of dd clients to assist in daily independent living accurate logging and organizational skills great attention to detail caring & compassionate"
  • Yet another important skill that a community support specialist must demonstrate is "problem-solving skills." Social and human service assistants help clients find solutions to their problems This is clearly demonstrated in this example from a community support specialist who stated: "planned and implemented activities to develop and enrich interpersonal and independent living skills, including conflict resolution. "
  • Lastly, this career requires you to be skillful in "interpersonal skills." According to community support specialist resumes, "social and human service assistants must make their clients feel comfortable discussing sensitive issues." This resume example highlights how community support specialist responsibilities rely on this skill: "used interventions based on individual needs to develop interpersonal/social, family, community and independent living functional skills. "
  • See the full list of community support specialist skills.

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    What Service Workers Do

    A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.

    In this section, we compare the average community support specialist annual salary with that of a service worker. Typically, service workers earn a $9,275 lower salary than community support specialists earn annually.

    While their salaries may differ, one common ground between community support specialists and service workers are a few of the skills required in each craft. In both careers, employees bring forth skills like social work, mental health, and rehabilitation.

    These skill sets are where the common ground ends though. A community support specialist responsibility is more likely to require skills like "direct services," "severe mental illness," "medicaid," and "community integration." Whereas a service worker requires skills like "customer service," "cleanliness," "patients," and "excellent interpersonal." Just by understanding these different skills you can see how different these careers are.

    Service workers tend to make the most money in the government industry by averaging a salary of $36,743. In contrast, community support specialists make the biggest average salary of $37,451 in the non profits industry.

    Service workers tend to reach lower levels of education than community support specialists. In fact, service workers are 5.3% less likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

    What Are The Duties Of a Residential Counselor?

    A residential counselor is responsible for guiding and providing the residents with their basic needs and other resources to support them in their daily living. Residential counselors' duties include maintaining the safety of the community by enforcing safety guidelines and procedures for the residents' compliance, organizing productive and engaging community activities, updating the residents of any changes and policies in the community, and resolving conflicts by counseling and understanding each resident's differences. A residential counselor must have excellent communication and decision-making skills to ensure the development of residents in a living facility.

    Next up, we have the residential counselor profession to look over. This career brings along a lower average salary when compared to a community support specialist annual salary. In fact, residential counselors salary difference is $5,203 lower than the salary of community support specialists per year.

    Not everything about these jobs is different. Take their skills, for example. Community support specialists and residential counselors both include similar skills like "social work," "mental health," and "rehabilitation" on their resumes.

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that community support specialist responsibilities requires skills like "direct services," "severe mental illness," "social services," and "medicaid." But a residential counselor might use skills, such as, "autism," "cleanliness," "money management," and "home health."

    It's been discovered that residential counselors earn lower salaries compared to community support specialists, but we wanted to find out where residential counselors earned the most pay. The answer? The education industry. The average salary in the industry is $35,120. Additionally, community support specialists earn the highest paychecks in the non profits with an average salary of $37,451.

    In general, residential counselors study at similar levels of education than community support specialists. They're 4.5% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

    How a Support Worker Compares

    A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests. They must have excellent communication and organizational skills, especially in filing documents and guiding the citizens in achieving their healthy lifestyle and make a positive difference.

    Let's now take a look at the support worker profession. On average, these workers make lower salaries than community support specialists with a $2,281 difference per year.

    By looking over several community support specialists and support workers resumes, we found that both roles utilize similar skills, such as "social work," "community resources," and "independent living." But beyond that the careers look very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a community support specialist is likely to be skilled in "mental health," "rehabilitation," "direct services," and "severe mental illness," while a typical support worker is skilled in "treatment plan," "foster care," "support services," and "criminal justice."

    Interestingly enough, support workers earn the most pay in the manufacturing industry, where they command an average salary of $42,658. As mentioned previously, community support specialists highest annual salary comes from the non profits industry with an average salary of $37,451.

    Support workers typically study at lower levels compared with community support specialists. For example, they're 5.5% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

    Description Of a Support Staff

    School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.

    The fourth career we look at typically earns lower pay than community support specialists. On average, desk clerks supervisors earn a difference of $7,548 lower per year.

    While both community support specialists and desk clerks supervisors complete day-to-day tasks using similar skills like mental health, community resources, and independent living, the two careers also vary in other skills.

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a community support specialist might have more use for skills like "social work," "rehabilitation," "substance abuse," and "direct services." Meanwhile, some desk clerks supervisors might include skills like "customer service," "home maintenance," "direct support," and "support services" on their resume.

    In general, desk clerks supervisors make a higher salary in the finance industry with an average of $32,113. The highest community support specialist annual salary stems from the non profits industry.

    In general, desk clerks supervisors reach lower levels of education when compared to community support specialists resumes. Desk clerks supervisors are 7.8% less likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.