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Become A Community Support Worker

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Working As A Community Support Worker

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $38,280

    Average Salary

What Does A Community Support Worker Do At Therapeutic Alternatives, Inc.

* To know, practice, and promote the policies and procedures of Therapeutic Alternatives, Inc., thereby ensuring
* basic rights to all people receiving our services.
* To attend meetings and in-services as directed by my supervisor or administrators for the purpose of continuing education
* regarding consumer rights, consumer choices, and consumer outcomes.
* To respect and maintain the confidentiality of all people supported and their information to which I am privileged to while
* carrying out my general responsibilities and abide by the HIPAA rules and regulations.
* To be polite and courteous to all people supported, guests, and staff of this corporation.
* General Responsibilities of Community Living and Support
* Enhanced Paraprofessional
* To receive, read, and be familiar with the Employee Handbook regards personnel Policies and Procedures for the
* agency.
* Required knowledge, skills, abilities, and specific consumer competencies: Knowledge of basic principles of I/DD,
* ability to work with persons who may be different from me in areas of ability, age, economic status, socially, etc;
* empathy and understanding of consumer problems and ability to respond to these problems;
* ability to determine consumer needs; ability to engage with and build a rapport with the person served.
* Become familiar with and implement the individual’s habilitation plan such as Individual Support Plan, or to address
* the individual’s identified goals according to the service definition.
* Document the service provided in progress notes.
* The basic data included in these notes will include
* observations, consumer participation, and progress, behavior changes, or any pertinent
* information relating to the consumer.
* All documentation must be completed on the day the service is
* provided and completed in BLACK INK only.
* Use of “white-out” is not acceptable.
* Adhere to company policy that prohibits taking a person supported to a staff’s private residence or leaving consumer
* unattended in a vehicle or any other public place.
* Community Living and Support
* Enhanced
* T2013TF
* ERParaprofessional &/or Associate Professional
* NC Innovations Waiver/Cardinal Innovations)
* Submit all required documentation by the deadlines specified by the Supervisor.
* Obtain and keep current all training required by the agency, according to the service provided and according to the
* individual’s needs.
* Understand that failure to renew training by date due will result in immediate removal from
* schedule until training is brought up-to-date.
* Attend all mandatory staff meetings and consumer conferences or give advance notice to Supervisor as to reason(s)
* for inability to attend.
* Receive supervision from Supervisor/Qualified Professional (QP) or Associate Professionals (AP) grandfathered in
* as of waiver implementation of 3/31/12 at least quarterly and as needed either face-to-face, via phone, or group staff
* meetings.
* All paraprofessionals and/or associate professionals will be supervised by Qualified Professional accordance with
* G
* S. NCAC 27 G
* b) (c) (f) and according to licensure or certification requirements of the appropriate
* discipline.
* Work only authorized hours unless specifically approved in advance by Supervisor/Administrator.
* Report changes in person’s condition, family situation, or needs to the Supervisor.
* Report any allegation of consumer abuse, neglect, or exploitation of consumer to Supervisor so it may be
* investigated and an incident report to be completed, along with a report to the local DSS.
* Report any destruction or theft of agency property to Supervisor.
* Report any possible fraud against the consumer or agency to the Supervisor to be investigated.
* Perform other duties as required by circumstances

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How To Become A Community Support Worker

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Community Support Worker jobs

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Community Support Worker Demographics

Gender

  • Female

    72.8%
  • Male

    25.2%
  • Unknown

    2.0%

Ethnicity

  • White

    81.7%
  • Hispanic or Latino

    9.8%
  • Asian

    6.3%
  • Unknown

    1.4%
  • Black or African American

    0.8%
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Languages Spoken

  • Spanish

    63.0%
  • French

    12.0%
  • Portuguese

    4.3%
  • Swahili

    2.2%
  • Japanese

    2.2%
  • Hmong

    2.2%
  • Arabic

    2.2%
  • Navajo

    2.2%
  • Irish

    1.1%
  • Swedish

    1.1%
  • Nepali

    1.1%
  • Greek

    1.1%
  • Cherokee

    1.1%
  • Indonesian

    1.1%
  • Russian

    1.1%
  • German

    1.1%
  • Italian

    1.1%
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Community Support Worker

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Community Support Worker Education

Community Support Worker

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Real Community Support Worker Salaries

Job Title Company Location Start Date Salary
Mental Health Therapist and Community Support Work Psi Services, Inc. Washington, DC Mar 02, 2011 $45,000
Mental Health Therapist and Community Support Work Psi Services, Inc. Washington, DC Aug 09, 2011 $45,000
Community Support Individual Covenant Children's Home Tucker, GA Jul 11, 2011 $35,479
Bi-Lingual Community Support Individual Family and Children First, LLC Dalton, GA Sep 29, 2014 $34,840
Community Support Provider Deaf-Reach, Inc. Washington, DC Sep 13, 2011 $32,000
Community Support Worker Amanda Luckett Murphy Hopewell Center Saint Louis, MO Apr 03, 2010 $30,000
Community Support Worker Lutheran Family Services of Ne Inc. Omaha, NE Oct 01, 2010 $29,500
Bi-Lingual Community Support Individual Family and Children First, LLC Dalton, GA Jun 01, 2011 $27,000
Bi-Lingual Community Support Individual Family and Children First, LLC Dalton, GA Sep 29, 2011 $27,000

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Top Skills for A Community Support Worker

IndividualTreatmentPlansMentalHealthServicesCrisisInterventionAssistanceSevereMentalIllnessCommunityResourcesDailyLivingSkillsSubstanceAbuseIssuesSocialSkillsChildIndependentLivingSkillsServicePlansDevelopmentalDisabilitiesMedicationComplianceAngerManagementLifeSkillsTrainingSkillBuildingPotentialCrisisSituationsPersonalCareTreatmentGoals

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Top Community Support Worker Skills

  1. Individual Treatment Plans
  2. Mental Health Services
  3. Crisis Intervention
You can check out examples of real life uses of top skills on resumes here:
  • Prepare and revise individual treatment plans for client.
  • Provided underprivileged youth with mental health services.
  • Regulated clients and families in acute and chronic crisis situations by utilizing crisis intervention techniques through behavioral modification.
  • Provided advocacy and symptom monitoring for medication compliance; and assistance with the management of the symptoms of psychiatric illnesses.
  • Provide one on one case management services for clients in psychiatric/severe mental illnesses as assigned

Top Community Support Worker Employers

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Life as a Support Worker - Making a Difference

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