Community Tax jobs - 245 jobs

Job Description The Mailroom Manager is a self-motivated and details-oriented individual who is committed to following process and procedure, as well as continuous improvement of processes. Data security and protecting client information is a top consideration in the day-to-day work. This position is responsible for the processing and management of all electronic and physical documents for a professional legal/financial services firm with thousands of clients across multiple locations. Supervisory Responsibilities: Mail Room Manager leads a combined team of 5-10 onsite and remote subordinates Oversees the day-to-day workflow of the department including job assignments and scheduling. Hires, coaches, reviews, supervises, and makes effective suggestions and recommendations that are given weight regarding the employment status of assigned employees. Conducts staff meetings as necessary in regard to changes in such items as postal regulations and routing. Assigning and monitoring responsibilities for the team, some in person, some working virtually. Maintains safe working environment in accordance with OSHA and risk management. Duties/ Responsibilities: This position is responsible for the processing and management of all electronic and physical documents serving multiple locations and thousands of clients. Schedules and prioritizes mailroom services. Oversee the sorting, opening, scanning, and labeling of approximately 5,000 - 10,000 inbound letters per week Oversee the processing of approximately 750 custom mailout requests and up to 1,000 automated mailouts per week Operates mailroom machinery including postage metering and document insertion equipment; performs basic maintenance as needed. Maintains and develops records for billing, inventory, mailing, and parcel shipping; orders materials and supplies needed for the mail center. Seeks ways to reduce mailroom costs; implements cost savings programs and procedures to increase efficiency. Recommends change to mail services policies and procedures to Senior Management; maintains policy and procedural manuals for mailroom operations; informs mailroom staff of changes made to policies and procedures. Oversees gathering, storage, and redistribution of surplus property. Collecting data through reporting system and sending analysis Completing data security checks to ensure best practices are maintained, to ensure the security of physical mail Participates in setting goals and objectives for mail services Performs other related duties as assigned. Knowledge, Skills, and Abilities: This position lends itself to an agile leader willing to face day to day challenges with finesse and flexibility. Excellent managerial skills. Ability to prioritize, plan, and organize work. Pay strict attention to detail while efficiently managing everyday tasks in a fast-paced environment Able to communicate effectively using written and verbal language Thorough knowledge of postal and federal policies, statutes, procedures, and regulations. Ability to navigate and leverage data and technology as it relates to mail services and mail center equipment. Ability to effectively and efficiently review data and create accurate summarized reports Education and Experience: Associates degree in Business Administration or related field AND four years' related mailroom operations experience which includes two years' supervisory experience; OR, Six years mailroom operations experience which includes two years' supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to travel to other office locations, as needed. Available to work additional hours when the needs of the business require This position requires long periods of time standing and lifting potentially heavy parcels. Must be able to lift, push, pull, carry, and move items weighing over 70 pounds. Good hand-eye coordination helps as mailroom supervisors sort large volumes of mail quickly Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Paid training Vision insurance

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Calling all Experienced Tax Preparers! Join our team for an exciting opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! Professional experience is required. Pay is based on year(s) of professional experience and availability. We offer employee benefits and opportunity to earn additional incentives to include seasonal bonus. No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options - Work that works for you! Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) Plus, you'll work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns. Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced work environment. Basic computer skills. Willingness to learn. Experience in accounting, finance, retail, bookkeeping or taxes. If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Employee discounts Opportunity for advancement We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Discounted Friends and Family tax returns (terms apply) Free Employee Return What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Greets all potential clients with a friendly and professional demeanor. Engages in conversation with potential clients to share information about Jackson Hewitt's services and promotions. Quickly and accurately verifies and enters customers' personal and Form W-2 information into Jackson Hewitt's proprietary software. Assists with scheduling tax preparation appointments. Answer Phone calls Monitor client flow at the location and keep clients engaged during periods of wait time. Monitor client activity and take initiative to answer phones and resolve client issues. Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings. Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Assist leadership in marketing and recruitment efforts, as needed. Skills you'll bring for success: Good interpersonal and communication skills. Demonstrated ability in working in a high-volume retail environment preferred. Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Customer service or sales experience preferred. Reliable transportation and a valid driver's license and insurance are preferred. High School Diploma/GED or equivalent related business experience preferred. Compensation: $12.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. Experience is not required, we do train. Pay is based on experience and availability. We offer employee benefits and opportunity to earn additional incentives to include seasonal bonus. No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options - Work that works for you! Include any heath & wellness benefits offered Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Bonus based on performance Employee discounts Training & development At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. What you'll do here: Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued. Present a professional, courteous, and confident demeanor via verbal and/or written communications. Take ownership in assisting, researching, resolving, or escalating customer issues. Respond to customer queries in a timely and accurate way, via phone, email, or chat. Diligently and accurately document customer records and cases. Engage in active listening with callers, confirm or clarify information and diffuse angry clients, as needed. Make sales or recommendations for products or services that may better suit client needs. Utilize software, databases, scripts, and tools appropriately. Use multiple tools, knowledgebase, and communication skills to effectively research and provide accurate information with the goal of recommending the customer's next best action to take towards service completion. Skills you'll bring for success: 1 - 3 years previous call center experience High School Diploma/GED or equivalent related business experience preferred Strong written and verbal communication skills Great active listening skills Exceptional interpersonal and rapport building skills Patient and empathetic attitude Strong time management and organizational skills Comfortable working in a fast-paced environment Computer literacy, ability to learn new technologies Phone skills, including familiarity with complex or multi-line phone systems Ability to learn in-depth knowledge of JH's products and/or services Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job Title: Office Supervisor Department/Business Unit: Managed Operations Reports to: Regional Leadership Status: Seasonal FLSA Status: Non-Exempt The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. Responsibilities/Duties Office Management: * Manage day-to-day operations of the office, ensuring effective workflow and a professional environment. * Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel. * Monitor and report office performance metrics, addressing any operational issues. Customer Service: * Ensure delivery of exceptional client service throughout the tax season. * Serve as the main point of contact for client concerns, resolving issues quickly and professionally. * Maintain a clean, welcoming office environment that promotes positive customer experience. Compliance and Accuracy: * Ensure adherence to all company policies and procedures. * Maintain compliance with federal, state, and local regulations applicable to tax operations. * Monitor return preparation accuracy and assist staff with technical or compliance-related questions. Staff Leadership and Development: * Lead recruitment and onboarding of seasonal staff. * Provide training, coaching, and performance feedback to all office employees. * Foster a collaborative, high-performing team culture. Marketing and Community Engagement: * Execute local marketing strategies to promote office visibility and drive business growth. * Participate in outreach initiatives to attract new clients and build brand awareness. Documentation and Reporting: * Ensure completion and submission of daily operational reports. * Maintain organized and accurate documentation for client files, employee schedules, and performance metrics. Qualifications * Strong leadership and organizational skills. * Ability to multitask and prioritize in a fast-paced environment. * Excellent verbal and written communication abilities. * Customer-focused mindset with strong interpersonal skills. * Experience using Microsoft Office Suite and tax preparation software. * Ability to work independently and manage staff performance effectively. * Must have PTIN or eligible to receive * Minimum 3 years previous tax preparation experience is preferred Education and Experience * High school diploma or equivalent required; associate's degree or higher preferred. * Minimum of 1-2 years of office management or supervisory experience. * Prior tax preparation or financial services experience is a plus. Physical Requirements Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time. Employee Acknowledgement This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change. Liberty Tax Service is an equal opportunity employer.

At Jackson Hewitt, and it's Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time The Greeter serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience. What you'll do here: Greets all potential clients with a friendly and professional demeanor Engages in conversation with potential clients to share information about Jackson Hewitt's services, products, and promotions Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts Assists with scheduling tax preparation appointments Monitors client flow at the location and keeps clients engaged during periods of wait time Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients Skills you'll bring for success: Good interpersonal and communication skills Customer service or sales experience preferred High School Diploma/ GED, or equivalent related business experience Reliable transportation and a valid driver's license and insurance preferred Compensation: $11.00 - $15.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Bonus based on performance Employee discounts Training & development At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. What you'll do here: Inbound/Outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued. Present a professional, courteous, and confident demeanor via verbal and/or written communications. Take ownership in assisting, researching, resolving, or escalating customer issues. Respond to customer queries in a timely and accurate way, via phone, email, or chat. Diligently and accurately document customer records and cases. Engage in active listening with callers, confirm or clarify information and diffuse angry clients, as needed. Make sales or recommendations for products or services that may better suit client needs. Utilize software, databases, scripts, and tools appropriately. Use multiple tools, knowledgebase, and communication skills to effectively research and provide accurate information with the goal of recommending the customer's next best action to take towards service completion. Skills you'll bring for success: 1 - 3 years previous call center experience High School Diploma/GED or equivalent related business experience preferred Strong written and verbal communication skills Great active listening skills Exceptional interpersonal and rapport building skills Patient and empathetic attitude Strong time management and organizational skills Comfortable working in a fast-paced environment Computer literacy, ability to learn new technologies Phone skills, including familiarity with complex or multi-line phone systems Ability to learn in-depth knowledge of JH's products and/or services Compensation: $20.00 - $25.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement The ideal candidate is a resourceful self-starter who works well independently, and part of a team. Someone who can adapt quickly to changing priorities and loves connecting to clients in a high-energy environment. Situated within one of the largest retailers, Walmart, you'll have the opportunity to tap into a vast customer base and experience the rewards of handling a larger book of business, allowing you the potential to earn higher compensation by adding this side gig - or growing a new career - at Jackson Hewitt. Experience is not required, we do train. Pay is based on experience and availability. We offer employee benefits and opportunity to earn additional incentives to include seasonal bonus. As a Seasonal Tax Preparer in Walmart, you will: Work within one of our Walmart kiosk locations Assist clients via one-on-one tax interviews and answer questions from walk-ins Proactively engage with Walmart customers and employees Complete tax preparation training, and demonstrate a willingness to learn Utilize basic computer skills Be supported by exceptional leadership and knowledgeable tax preparers, ensuring you're never alone Experience the best of both worlds: the camaraderie of a team, combined with the autonomy of working independently No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options - Work that works for you! Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionAt Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers dont receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans. This is our mission and its a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. Thats where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What youll do here: The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Greets all potential clients with a friendly and professional demeanor. Engages in conversation with potential clients to share information about Jackson Hewitts services and promotions. Quickly and accurately verifies and enters customers personal and Form W-2 information into Jackson Hewitts proprietary software. Assists with scheduling tax preparation appointments. Answer Phone calls Monitor client flow at the location and keep clients engaged during periods of wait time. Monitor client activity and take initiative to answer phones and resolve client issues. Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings. Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Assist leadership in marketing and recruitment efforts, as needed. Skills youll bring for success: Good interpersonal and communication skills. Demonstrated ability in working in a high-volume retail environment preferred. Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Customer service or sales experience preferred. Reliable transportation and a valid driver's license and insurance are preferred. High School Diploma/GED or equivalent related business experience preferred.

Job DescriptionBenefits: Flexible schedule Free uniforms Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionBenefits: Bonus based on performance Employee discounts Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. No matter your work background or experience level, we welcome you to apply! Perks: Flexible Schedule Options Work that works for you! Corporate discount program Tax preparation training Continuing tax education And More! What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionWe are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Calling all Experienced Tax Preparers! Join our team for an exciting opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! Professional experience is required. Pay is based on year(s) of professional experience and availability. We offer employee benefits and opportunity to earn additional incentives to include seasonal bonus. No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options - Work that works for you! Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) Plus, you'll work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns. Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced work environment. Basic computer skills. Willingness to learn. Experience in accounting, finance, retail, bookkeeping or taxes. If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here: The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Greets all potential clients with a friendly and professional demeanor. Engages in conversation with potential clients to share information about Jackson Hewitt's services and promotions. Quickly and accurately verifies and enters customers' personal and Form W-2 information into Jackson Hewitt's proprietary software. Assists with scheduling tax preparation appointments. Monitor client flow at the location and keep clients engaged during periods of wait time. Monitor client activity and take initiative to answer phones and resolve client issues. Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings. Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Assist leadership in marketing and recruitment efforts, as needed. Skills you'll bring for success: Good interpersonal and communication skills. Demonstrated ability in working in a high-volume retail environment preferred. Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Customer service or sales experience preferred. Reliable transportation and a valid driver's license and insurance are preferred. High School Diploma/GED or equivalent related business experience preferred. Compensation: $11.00 - $12.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionBenefits: Bonus based on performance Employee discounts Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. No matter your work background or experience level, we welcome you to apply! Perks: Flexible Schedule Options Work that works for you! Corporate discount program Tax preparation training Continuing tax education And More! What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionWe are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. Experience is not required, we do train. Pay is based on experience and availability. We offer employee benefits and opportunity to earn additional incentives to include seasonal bonus. No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options - Work that works for you! Include any heath & wellness benefits offered Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.