Branch Manager jobs at CommunityAmerica Credit Union

The Branch Manager is a highly motivated leader who is responsible for the daily operations of a branch, which includes administering all service and operational activities in accordance with the Credit Union's strategic objectives. The Branch Manager approaches the role from the view of being an addition of value to the overall Credit Union serving both members and other employees. The Branch Manager is primarily service focused but is also responsible for staffing, safety and security, revenue generation, financial management, reporting and oversight and compliance with all regulations. The Branch Manager leads the branch team to attract new business with the goal of growing the branch deposit and loan portfolio to increase branch profitability. In addition, the Branch Manager is responsible for the professional development of branch staff to include coaching, guiding, training, and motivating each team member. The Branch Manager serves as the member's primary point of contact, building rapport with members and the community and will take ownership of member issues - from start to finish. He/she is a keen problem solver who is comfortable taking the initiative to 'Do What's Right'. The Branch Manager keeps abreast of competitive intelligence, meaning what is happening in the local branch footprint, what other financial institutions are doing and what local business need. The Branch Manager is tasked with creating and implementing strategies to improve productivity and service performance in efforts to achieve the financial targets of the branch. The Branch Manager works under the supervision of the Area Manager and performs other duties as directed. Service Excellence Lead a branch team dedicated to delivering exceptional service to members by embracingour values - Trust, Teamwork and Excellence. Meet quarterly NPS goals and avoid negative feedback and comments on social mediaposts and public scoring sites such as Yelp and Google Reviews. Ensure branch staff are trained and meeting service expectations, including service qualityaudits. React quickly and uphold organization-wide service standards by working collaborativelyacross the organization to exceed member expectations. Operational Excellence Lead a branch team dedicated to operational excellence by ensuring staff areknowledgeable, engaged, trained, and focused on flawless execution. Strive to have all branch transactions and operations be error free. Manage risk by complying with regulations and understanding policies and procedures. Analyze branch activities and recommend ways to increase operational efficiency andeffectiveness. Ensure branch facilities and equipment are in good working order - no deferredmaintenance. Grow the Credit Union Lead a branch team dedicated to growing the credit union by attracting and retainingmembers that are highly engaged with Valley First and consider us their PFI (primary financial institution). Meet branch growth goals and objectives by executing branch-specific tactics to grow bothloan and deposit portfolios. Champion effective branch business development efforts and ensure staff participation. Keep on top of Workplace Partner assignments, ensuring a positive and cohesiverelationship with contacts and employee population. Keep staff informed and up to date through daily huddles, weekly of bi-weekly staffmeetings, and regular communication. Increase Member Value Lead a branch team dedicated to increasing member value by understanding memberpreferences, delivering unparalleled convenience and member choice that is fast, flexible,and free of bureaucracy. Ensure staff understands our products and effectively demonstrates features and benefits. Understand promotions and provide each member with customized financial solutions. Empower branch staff to meet member needs without unnecessary approvals andescalations. Leverage 'localness' by participating in local events (3-5 miles radius) such as community events, volunteer activities, and business network events. Staff Development Train, support, develop, motivate, and retain a highly skilled and effective branch team. Provide staff with career growth opportunities and build a strong succession plan. Ensure all staff are accountable for individual goals and objectives. Manage staff schedules to meet member service expectations. Maintain a professional and engaging work environment. Ensure personnel issues areaddressed immediately. Financial Management Understand the branch profitability model and manage the branch balance sheet toincrease branch revenue. Accomplish financial objectives by managing income and expenses within the approvedbudget. Monitor branch reports and data to identify emerging trends. Audit Oversees the branch audit processes for their branch. Reviews results, implements corrective action, and responds in written form to the SeniorManagement and Internal Audit teams. Ensures compliance with Credit Union, industry and regulatory policies and procedures. Experience, Education & Skill Requirements A significant level of trust and diplomacy is required to be an effective subject matter expert in this position. In-depth dialogues, conversations, and explanations of a sensitive and/or highly confidential nature with members, direct and indirect reports, outside vendors and executive leadership is a normal part of the day-to-day experience. Communications can involve motivating, influencing, coaching, educating and/or advisingothers on matters of significance. Two or more years of similar or related experience, including time spent in management positions within a financial institution, preferably the credit union movement. Bachelor's Degree. Salary Range & Schedule This position is a Grade 11, with a salary range of $69,542.00 to $104,314.00 The anticipated pay rate for new hires is between the low-end and midpoint of the range, depending on experience The pay rates listed above are based upon the geographic location of our Administrative Offices in Modesto, CA using the greater Central Valley area for our pay range calculations Full Time, exempt position. Schedule will be based around normal branch operating hours which are as follows: Monday to Thursday from 9am to 5:30pm Friday from 9am to 6pm Saturday from 9am to 1pm (rotating shifts) Flexibility to occasionally work early or late hours, typically with advance notice

The Branch Manager is responsible for the administration and efficient daily operation of a full-service bank branch including operations, client service, product sales, and security and safety in accordance with the Bank's objectives. This position is expected to work in office. Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations. Essential Duties and Responsibilities include the following: Management Activities Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service Regularly (at a minimum monthly) meets one-on-one with each direct report to determine team needs and career goals. Conversations should be documented for coaching opportunities Ultimately responsible for ensuring that all staff are trained in sales and service techniques Promotes core deposit growth through creation and management of in branch sales promotions Monitors branch trends via daily review of the Vital View Dashboard to monitor deposit base, transaction counts, cost of funds; ensures the staff is aware of the branch progress via staff meetings white boards, etc. Also investigates and follows up on significant changes in branch status of existing customers. Informs the VP Area Manager of potential issues Ensures effective communication to staff regarding items communicated in Branch Manager meetings and any implementation of policy and procedure changes as approved by Senior Management; also, schedules and conducts any necessary training for staff to ensure all staff members are aware of changes Quickly resolves issues of non-performance including termination in accordance with Poppy Bank policies and procedures Conducts annual performance and compensation reviews for direct reports Maintains knowledge of security and safety policies and strictly adheres to established procedures; and ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures Operational Activities Communicates goals to staff regarding the overall profitability of the branch; implements costs controls, income generation, and branch marketing efforts; monitors expenses to ensure compliance with budget. Partner with Branch Operations Officer/Branch Operations Specialist in the completion of monthly Certification packages, and review for completeness prior to submission Ultimately accountable for branch performance on audits and compliance with established bank operating procedures and practices Ensures operational quality control based on published procedures and initiates corrective actions; ensures that the branch is following established Bank policies, procedures and state and federal regulations Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and approves daily reports according to published procedures Reviews NSF and overdraft reports for the branch and approves or declines such exceptions within established limits in the Transaction Approval Authority matrix Customer Service/Retention Activities Enforces superior customer service through example along with periodic meetings and presentations on this topic. Manages the branch mystery shops and provides coaching to accomplish the branch goal Creates a warm, welcoming, and friendly experience for all customers and employees. Models' exemplary customer service qualities demonstrating a positive, can-do attitude and customer first culture Actively manages client issues before they escalate to senior management. Manages processes, solves, and answers complex business and consumer account transactions, i.e., is proactive Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors Assists customers with account servicing needs and resolves difficult customer issues with diplomacy May function in any branch capacity and serves as a resource for complex account servicing needs Sales Leadership Develop and execute sales strategies, relationship building and community strategies that are aligned with the branch's goals. Strategies include but are not limited to outbound/appointment calls, in person meetings, business networking and participation in branch and community events Research branch market area to create and implement effective sales techniques which will generate additional new accounts and new deposits Develop and coach branch team sales skills while ensuring high product knowledge Ensure branch team is actively profiling customers to understand their complete financial picture and to identify opportunities to deepen and grow relationships Implement tactical plans to actively call on new and prospective customers, exploring needs and cross-selling bank products and services Work closely with Area Manager and SVP Regional Sales Manager to partner in joint marketing plans and cross-selling efforts Refer small business credit opportunities and work with the loan department to facilitate application process Coaches team to participate in initiating quality referrals Community Relations Activities Promotes the Bank's CRA policies and programs; participates in various professional, civic and community activities; as needed, forwards all related documents, comments, or requests to the CRA Officer Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed Supervisory Responsibilities Expected to manage 2 or more branch employees Provide ongoing operational guidance, training, and development to all staff members Responsible for regularly assessing all staff member performance, addressing performance management situations, and completing Mid-year and/or Annual Evaluations Actively assist in managing employee schedules and confirming accurate timecards Qualifications Proven sales ability and documented branch growth Minimum of 7 years in a branch environment Minimum of 5 years branch management experience Minimum of 3 years management of complex business and consumer accounts Excellent interpersonal, verbal, and written communication skills Leadership and experience in teamwork (or team building) and customer service Experience in hiring, training, coaching and performance management of employees Active involvement in business related local community organizations (i.e., Rotary, Chamber of Commerce, etc.) Notary Public preferred Must be proficient using Word, Excel and Outlook applications and banking programs Requires the ability to work flexible hours in some cases beyond scheduled hours Current California driver's license and a vehicle with appropriate insurance coverage to drive in the course of performing assigned duties and responsibilities Physical/Mental Demands & Work Environment: The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The work environment is typically quiet to a moderate noise level. Travel is required. It is primarily local during the business day, and occasionally there will be out-of-area and overnight travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time. Requirements See qualifications above. Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For San Francisco Postings, review Fair Chance Ordinance . CA Privacy Notice to Applicants/Employees Salary Description $74,880-$107,525 DOE

Join Montecito Bank & Trust as a Branch Manager I !

Join Montecito Bank & Trust as a Branch Manager I! As the largest locally owned community Bank on the Central Coast, Montecito Bank & Trust is committed to our founding principle: to make the communities we serve better places to live and work. We are always looking for talented professionals who are passionate about personalized service, community involvement, and innovation. By joining our team, we are dedicated to your career development and wellbeing, in and out of the workplace. About the Role Montecito Bank & Trust is seeking a full-time Branch Manager I to join the team in our Camarillo Branch. As a Branch Manager, you will deliver a World Class Experience in all aspects of branch management, sales, new account functions, and security. You will generate, evaluate, and successfully close on a wide range of consumer and business deposit and loan activities. The Branch Manager is a player/coach to the sales team and is required to lead, manage, direct, and motivate branch associates to maintain standards of high performance to goals and profitability. You will be responsible for the overall branch management while partnering with Branch Support for operational soundness. You will be located in Camarillo, CA with a fully on-site work schedule. What We're Looking For A college degree preferred, or commensurate banking experience required. 3-5 years of recent banking experience required. 3-5 years of recent sales experience required. 3-5 years of supervisory experience required. The ability to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System and Registry (NMLSR), under the Secure and Fair Enforcement for Mortgage Licensing Act (SAFE ACT), and maintain the registration as required. These standards include, among other things, passing a criminal background check and a satisfactory credit report obtained from a consumer reporting agency. Your Responsibilities The essential functions of this role include, but are not limited to: Responsible for deposit growth through household acquisition and new business as well as growing the segment of business lending. Solicit new business through communication with existing customers and prospects and develop customer relationships to determine and analyze financial needs. Partner with tan assigned Enterprise Sales Advisor to drive household acquisition, single family residential mortgages, business lending and referrals to Wealth Management. Oversee cross-selling efforts of the branch staff; facilitates staff referrals of bank and other line of business products and services. Set appropriate goals for individual associates within the branch based on branch annual goals and develop business plans for the branch. Responsible for branch adherence to policies and procedures as they apply to sales, service and operations. Review, audit, modify, and prepare a variety of operational and financial reports and general correspondence within required time limits. Ability to perform teller functions and general personal banker tasks when necessary. Other duties as assigned. Your Benefits Workplace Culture that Values YOU Competitive Pay Medical, Dental, Vision, & Life Insurance 401K Matching/Retirement Planning Paid Vacation Time, Sick Time, Federal Holidays, & Volunteer Time Associate Bank Accounts Bank Gatherings, Events, & Associate Engagement Activities Individual pay is based on a multitude of factors, including candidate's experience, knowledge, skills, and abilities needed to perform in the position and pay equity. Equal Employment Opportunity Montecito Bank & Trust is an equal opportunity employer. Montecito Bank & Trust is committed to providing equal employment opportunity in our application process to all protected groups, including protected veterans and individuals with disabilities. Employment eligibility is contingent on completing the DHS Employment Eligibility Verification (I-9) form and presenting acceptable documentation upon hire verifying your identity and right to work in the United States. The Bank does not sponsor visas, green cards, CPT, OPT, or other work authorizations. Interested in Applying? Apply through Indeed or visit our website Montecito Bank Careers Review the openings using the “Explore Opportunities” tab. Select “Apply Now” to review the desired position and click “Apply” to submit your application. Create a personal log-in to apply.

Full-time Description Job Title: BRANCH MANAGER I - Westlake At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today's needs and reach tomorrow's dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family! Overview: The Branch Manager I is responsible for leading and driving new business, ensuring that we provide an excellent and consistent member experience, while maintaining sound branch operations. This highly motivated, passionate, self-starter leads through example, demonstrating an owner mentality with achieving strong results on the branch objectives and goals. This position is a designated Mortgage Loan Originator (MLO), and as such, requires full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act. · Leadership: You build trust and demonstrate integrity with noticeable congruence between words and actions. You will organize and influence others to believe in a vision, while creating a sense of direction. · Teamwork: Your leadership style emphasizes the importance of teamwork, while encouraging individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport, and relate to others. · Coach: You guide and motivate the Branch staff to promote a culture focused on protecting our members' assets while delivering best in class service. · Judgement: You make exact decisions about business policies, managing risks and ensuring operations are conducted in accordance with internal policies, procedures, and legal/regulatory requirements. What You Will Do: The core responsibility is the effective and efficient management of our Westlake branch. This is a highly visible position where success will have a significant impact on the organization. Must develop, coach, and lead the branch team to meet key performance indicators including member satisfaction, efficiency and staffing retention and utilization. Expected to continuously seek out opportunities to drive operational improvement and productivity, and close performance gaps while meeting established goals. Acts as a champion for change within the branch, offering new ideas and continuously developing knowledge and processes to improve the member experience and team member engagement. Will establish and maintain effective and professional business relations with internal and external stakeholders. Responsible for analyzing and preparing data to measure and report performance. Requirements What We Are Looking For: Three years to five years of similar or related experience, including preparatory experience. One to three years Supervisory/Management experience Advanced sales and lending experience Existing deposit(s) (savings, money market, checking, certificate of deposits); loan(s) (business, consumer, mortgage); and ancillary loan product(s) (guaranteed asset protection, mechanical breakdown, and debt cancellation) knowledge and experience. Demonstrated track record of success meeting and/or exceeding established sales goals Outstanding member focus and experience Demonstrated ability to create and develop a high performing team Strong written and verbal communication skills Ability to speak publicly and networking for new business opportunities Working knowledge of Episys/Symitar Core System, a plus Cash handling experience A high school degree or equivalent A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Strong “People” skills, comfortable multi-tasking, ability to work independently AND as a member of a team, capable in a relationship focused sales environment. Premier America strongly encourages volunteerism and involvement in local community organizations. Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Equal Opportunity Employer - Veteran / Disabled Pay Grade Info: To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $85k - $105k annually Perks Important to You: Our Team Members enjoy the following rewards and benefits: Competitive pay Subsidized health care including medical, dental and vision FSA and HSA Company-Paid Life and A&D insurance Discounts on loans (must be a member) Paid Vacation, Holiday, and Sick time 401k Retirement Saving Plan with a 6% safe harbor employer match Educational Assistance Program and more! About Us: Founded in 1957, Premier America is one of the nation's largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas. Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members. Salary Description $85k - $105k annually

While you're working as a more experienced Branch Manager II here at First Bank and leading your branch sales team, your responsibilities will be to develop branch sales, maximize branch employee performance through appropriate human resource management, plan, direct and manage the marketing, business development and sales activities at your branch, act as security officer for the branch and oversee all bank operations including maintaining audit requirements and budgetary planning. What You Will Be Doing * Developing a daily and weekly branch sales plan * Developing and implementing teleservicing plans to include calling on maturing accounts, sales leads, referrals, new account follow up, and other prospecting opportunities for the designated market area * Tracking results and following up as appropriate * Promoting, explaining and selling all retail banking products * Developing new business opportunities and conducting outside sales calls * Obtain license to sell alternative investment products * Authorizing transactions in accordance with Bank policy (i.e. deposits, withdrawals, check cashing, wire transfers, etc.) * Address and resolve client concerns and inquiries * Ensure and held accountable for the audit integrity, risk management and security of the branch * Maintaining a thorough knowledge of all retail products and provide staff training to include product knowledge, sales, referrals, client service, risk management and policy & procedures * High School diploma or Equivalent; college degree preferred * Minimum of three years previous sales/customer service experience and/or training, banking sales/customer service experience preferred * Minimum of three years consumer and/or mortgage lending experience * Effective sales and referral skills * Minimum three years branch operations/risk management experience * At least one year previous management/supervisory experience * Excellent verbal and written communication skills * Comprehensive knowledge of financial products and services * Must be registered under the Nationwide Mortgage Licensing System (NMLS) or become registered upon hire * Multi-lingual, a real plus Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making. Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business. The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is $90,000 - $100,000

The Branch Manager is responsible for the administration and efficient daily operation of a full-service bank branch including operations, client service, product sales, and security and safety in accordance with the Bank's objectives. This position is expected to work in office. Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations. Essential Duties and Responsibilities include the following: Management Activities Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service Regularly (at a minimum monthly) meets one-on-one with each direct report to determine team needs and career goals. Conversations should be documented for coaching opportunities Ultimately responsible for ensuring that all staff are trained in sales and service techniques Promotes core deposit growth through creation and management of in branch sales promotions Monitors branch trends via daily review of the Vital View Dashboard to monitor deposit base, transaction counts, cost of funds; ensures the staff is aware of the branch progress via staff meetings white boards, etc. Also investigates and follows up on significant changes in branch status of existing customers. Informs the VP Area Manager of potential issues Ensures effective communication to staff regarding items communicated in Branch Manager meetings and any implementation of policy and procedure changes as approved by Senior Management; also, schedules and conducts any necessary training for staff to ensure all staff members are aware of changes Quickly resolves issues of non-performance including termination in accordance with Poppy Bank policies and procedures Conducts annual performance and compensation reviews for direct reports Maintains knowledge of security and safety policies and strictly adheres to established procedures; and ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures Operational Activities Communicates goals to staff regarding the overall profitability of the branch; implements costs controls, income generation, and branch marketing efforts; monitors expenses to ensure compliance with budget. Partner with Branch Operations Officer/Branch Operations Specialist in the completion of monthly Certification packages, and review for completeness prior to submission Ultimately accountable for branch performance on audits and compliance with established bank operating procedures and practices Ensures operational quality control based on published procedures and initiates corrective actions; ensures that the branch is following established Bank policies, procedures and state and federal regulations Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and approves daily reports according to published procedures Reviews NSF and overdraft reports for the branch and approves or declines such exceptions within established limits in the Transaction Approval Authority matrix Customer Service/Retention Activities Enforces superior customer service through example along with periodic meetings and presentations on this topic. Manages the branch mystery shops and provides coaching to accomplish the branch goal Creates a warm, welcoming, and friendly experience for all customers and employees. Models' exemplary customer service qualities demonstrating a positive, can-do attitude and customer first culture Actively manages client issues before they escalate to senior management. Manages processes, solves, and answers complex business and consumer account transactions, i.e., is proactive Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors Assists customers with account servicing needs and resolves difficult customer issues with diplomacy May function in any branch capacity and serves as a resource for complex account servicing needs Sales Leadership Develop and execute sales strategies, relationship building and community strategies that are aligned with the branch's goals. Strategies include but are not limited to outbound/appointment calls, in person meetings, business networking and participation in branch and community events Research branch market area to create and implement effective sales techniques which will generate additional new accounts and new deposits Develop and coach branch team sales skills while ensuring high product knowledge Ensure branch team is actively profiling customers to understand their complete financial picture and to identify opportunities to deepen and grow relationships Implement tactical plans to actively call on new and prospective customers, exploring needs and cross-selling bank products and services Work closely with Area Manager and SVP Regional Sales Manager to partner in joint marketing plans and cross-selling efforts Refer small business credit opportunities and work with the loan department to facilitate application process Coaches team to participate in initiating quality referrals Community Relations Activities Promotes the Bank's CRA policies and programs; participates in various professional, civic and community activities; as needed, forwards all related documents, comments, or requests to the CRA Officer Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed Supervisory Responsibilities Expected to manage 2 or more branch employees Provide ongoing operational guidance, training, and development to all staff members Responsible for regularly assessing all staff member performance, addressing performance management situations, and completing Mid-year and/or Annual Evaluations Actively assist in managing employee schedules and confirming accurate timecards Qualifications Proven sales ability and documented branch growth Minimum of 7 years in a branch environment Minimum of 5 years branch management experience Minimum of 3 years management of complex business and consumer accounts Excellent interpersonal, verbal, and written communication skills Leadership and experience in teamwork (or team building) and customer service Experience in hiring, training, coaching and performance management of employees Active involvement in business related local community organizations (i.e., Rotary, Chamber of Commerce, etc.) Notary Public preferred Must be proficient using Word, Excel and Outlook applications and banking programs Requires the ability to work flexible hours in some cases beyond scheduled hours Current California driver's license and a vehicle with appropriate insurance coverage to drive in the course of performing assigned duties and responsibilities Physical/Mental Demands & Work Environment: The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The work environment is typically quiet to a moderate noise level. Travel is required. It is primarily local during the business day, and occasionally there will be out-of-area and overnight travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time. Requirements See qualifications above. Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For San Francisco Postings, review Fair Chance Ordinance . CA Privacy Notice to Applicants/Employees Salary Description $74,880-$107,525 DOE

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. **Job responsibilities** + Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence. + Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments. + Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust. + Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation. + Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry. + Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community. + Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures. **Required qualifications, capabilities, and skills** + You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture. + You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles. + You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success. + You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently. + You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies. + You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved. + You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience. + You have a high school degree, GED, or foreign equivalent. + You have the ability to work branch hours including weekends and evenings. **Preferred qualifications, capabilities, and skills** + You have a college degree or military equivalent. **Training and Travel Requirement** + You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager. + You'll need to be able to travel as required for in-person training and meetings; some travel may be out-of-state. **Dodd Frank and Safe Act:** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ********************************************************************* FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** Grass Valley,CA $36.06 - $51.44 / hour

The Branch Manager role leads one or more Ameriprise owned branch offices. They are responsible for understanding the local market and executing a business plan to grow the branch profitably. Key responsibilities include growth of existing advisor practices through business plan coaching on key revenue drivers, bringing new talent to the organization through successful recruiting and acquiring of external practices, leading with integrity, and developing a strong culture to optimize relationships and resources within the office. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you thrive in an environment where you can help others and create a positive impact, we invite you to take your career to the next level by applying to join our team today! Key Responsibilities Implement national recruiting strategy. Recruit high quality experienced advisors to your branch. Actively generate leads into local area pipeline and manage the end-to-end candidate experience. Develop branch's unique value proposition and articulate to candidates. Execute on onboarding and ramp-up plans that drives growth. Drive profitable organic growth of the branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience. Inspect results regularly and provide systematic coaching to advisors in the branch on ongoing business planning, client acquisition, advice, investment solutions, external practice acquisition, and more. Lead the branch with integrity. Perform front-line supervision to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance. Anticipates, manages, and resolves risk items to ensure the interests of the client. Develop strong local office culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development. Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and giving back to the communities in which we live and work. Maintain or build personal wealth management practice serving clients through the Ameriprise Client Experience. Lead from the front and be a role model for others in how you serve your clients and run your practice. Required Qualifications: Bachelors degree or equivalent 3 - 5 years of relevant work experience Obtain and maintain appropriate registrations to provide oversight on broker/dealer operations and develop advisor training Active FINRA Series 7 or ability to obtain within 150 days Active FINRA Series 24, or 9/10 or ability to obtain within 90 days Active State Securities Agent Registration (S63 or S66) or ability to obtain within 150 days Active State IAR registration (S65 or S66) or ability to obtain within 150 days Active Life and Accident/Health insurance license or ability to obtain within 150 day Proven success driving business growth Proven leadership skills and ability to drive and motivate an organization to achieve results Demonstrated sales success with proven ability to acquire clients and close business Self driven and achievement oriented Ability to execute a playbook to drive results Strong presentation skills P&L expense management and ability to analyze data and reports to determine business opportunities. Knowledgeable and able to develop networks within the community Excellent compliance record Preferred Qualifications: Masters degree and/or relevant industry designations preferred (e.g. CFP) About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $68,640 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Sales Line of Business AAG Ameriprise Advisor Group

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. Job responsibilities Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence. Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments. Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust. Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation. Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry. Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community. Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures. Required qualifications, capabilities, and skills You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles. You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success. You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently. You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies. You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved. You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager. You'll need to be able to travel as required for in-person training and meetings; some travel may be out-of-state. Dodd Frank and Safe Act: This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ********************************************************************* FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Base Pay/Salary Santa Cruz,CA $41.35 - $58.65 / hour; Salinas,CA $41.35 - $58.65 / hour; Aptos,CA $41.35 - $58.65 / hour; Scotts Valley,CA $41.35 - $58.65 / hour; Capitola,CA $41.35 - $58.65 / hour; Watsonville,CA $41.35 - $58.65 / hour

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Branch Manager, you will play a crucial role in setting the standards on delivering exceptional service to both new and existing customers, guiding them through the process of securing the financial services they need. Here, you'll have the chance to develop a fulfilling career, drive change, and make an impact. If this is you and you're a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let's achieve success together! As a leader, you will: * Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals. * Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service. * Address Delinquency: Proactively manage delinquent accounts with urgency. * Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism. * Develop Your Team: You're not just a manager-you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do. * Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts. * Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations. Qualifications * Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support. * Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth. * Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning. * Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice. * Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment. * Educational Background: High School diploma or equivalent; associate or bachelor's degree is a plus. * Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred. Work Location: 3441 William Street, Ste B Cape Girardeau, MO 63701 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Base Salary: $51,000-$78,000 The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Branch Manager, you will play a crucial role in setting the standards on delivering exceptional service to both new and existing customers, guiding them through the process of securing the financial services they need. Here, you'll have the chance to develop a fulfilling career, drive change, and make an impact. If this is you and you're a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let's achieve success together! As a leader, you will: * Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals. * Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service. * Address Delinquency: Proactively manage delinquent accounts with urgency. * Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism. * Develop Your Team: You're not just a manager-you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do. * Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts. * Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations. Qualifications * Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support. * Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth. * Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning. * Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice. * Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment. * Educational Background: High School diploma or equivalent; associate or bachelor's degree is a plus. * Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred. Work Location: 1311 A. West Business Hwy 60, Dexter, MO 63841 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Base Salary: $51,000 - $78,000 The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Established in 2002, AmeriSave Mortgage Corporation is one of the largest privately-owned online mortgage lenders in the nation. At AmeriSave, we understand that a mortgage is so much more than just a loan and a mortgage loan is so much more than just a lower rate. It's a step towards the dream of homeownership and a means for people to improve their financial situation. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly, excellent customer service. That's where you come in. By joining the AmeriSave team, you can help us achieve two things: Our Mission Provide our customers with beneficial, responsible home lending solutions executed with integrity, dedication, and excellence. Our Goal Make the mortgage process simple and fast. Job Description Primary Functions The branch manager is responsible for meeting sales goals, managing and maximizing financial performance within branch, pipeline management, training and coaching team members, and promoting and protecting and reputation of AmeriSave Mortgage. Job Responsibilities Essential Qualifications & Skills Requirements MUST HAVE a minimum of 4 years experience in mortgage loan originations Effective sales and marketing skills, including ability to generate new business through networking and referral partners and other referral sources Ability to deal honestly and ethically with employees and customers to achieve desired goals Strong understanding of loan guidelines, as well as all federal and state regulations MUST HAVE an active NMLS license MUST HAVE a demonstrated ability to manage and maximize financial performance Qualifications A 4-year degree is preferred MUST HAVE 5+ years in the mortgage loan industry in a client-facing position Extraordinary organization skills Ability to explain complex topics to clients and realtors Great communication skills in both written and oral form Self-starter Motivated to want more NMLS licensed MUST BE able to work on site at this location Additional Information All your information will be kept confidential according to EEO guidelines. AmeriSave Mortgage Corporation, NMLS ID #1168, is one of the largest privately owned online mortgage lenders in the country, with strong consumer direct, traditional retail and Third Party Origination (TPO) channels. AmeriSave.com was designed to make shopping for mortgages easy and straight forward. You can shop, apply and lock in your rate in minutes. Our goal is to make the mortgage process simple and fast, while saving you money in the process. AmeriSave offers all mortgage and refinance products, including conventional fixed rate and adjustable rate, FHA, FHA Streamline, HARP, USDA, VA and Jumbo. To partner with us as a wholesale or correspondent lender, visit ********************* To search our rates today, visit ***************** Like us on Facebook: ************************** Follow us on Twitter: ************************* Connect with us on Google+: ************************* Read customer reviews: *****************/reviews Read our blog: *****************/news AmeriSave Mortgage Corporation, NMLS ID #1168, (**************************** Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center, Suite 600, Atlanta, GA 30305. Additional licensing information may be found by at http://*****************/licensing. For questions regarding state licensing, please contact **************. Not all products and options are available in all states. Terms are subject to change without notice. ©2016 AmeriSave Mortgage Corporation.

Job Description The Branch Manager will assume, but not be limited to, the following responsibilities: Develop sales cultured team focused on Credit Union strategic plan. Responsible for business development efforts in designated communities, including visits and presentations. Attends and assists Business Development at events. Responsible for the hiring, development, training and motivation of the branch staff. Responsible for planning, directing, organizing and leading the operational activities and staff of assigned branch. Provides training, guidance and coaching of the team in cultivating a sales and service culture. Motivates team to engage in cross-selling activities. Monitor the achievement of set sales targets for the credit union's products and services, while establishing standards to ensure delivery of high-quality service. Ensures that the branch maintains a reputable image as a sound and secure financial institution by adhering to prudent housekeeping procedures, implementing safety measures, and providing a welcoming environment for members. This includes maintaining privacy, confidentiality, and ease of use. The successful candidate will possess the following education, knowledge and skillsets: Associate or Bachelor's Degree preferred. Degree in management or finance preferred Minimum 5 years of management experience in a full-service financial institution We provide competitive compensation and benefits package that includes: Health, dental, and vision plans 401(k) plan Life insurance Paid Time Off (PTO) Plan Paid holidays EOE Job Posted by ApplicantPro

Job Title: Branch Manager Department: New Melle Branch Operations Reports To: St. Charles Regional President Classification: Exempt Nonexempt The Branch Manager oversees the daily operations, staff performance, and business development activities of the branch while driving growth in commercial banking and treasury management services. This role is responsible for building strong client relationships, generating new business, and ensuring the delivery of high-quality financial solutions that support commercial clients' cash-flow, liquidity, and operational needs. The Branch Manager also ensures compliance with regulatory guidelines, operational standards, and bank policies. This individual's role plays a critical part in expanding the bank's presence in the commercial market, strengthening treasury management penetration, and ensuring the branch delivers both operational excellence and profitable growth. Supervisor Responsibilities This position supervises Branch Operations Staff at the assigned branch location. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. All supervisory responsibilities are carried out in accordance with the financial institution's policies and applicable laws. Key Responsibilities Branch Leadership & Operations - Lead, coach, and develop branch staff to achieve performance goals and deliver exceptional service. - Oversee branch operations, risk management, and compliance with all banking regulations. - Ensure efficient and accurate transaction processing, cash management, and audit integrity. - Manage branch budget, staffing, and scheduling to meet operational and financial objectives. - Foster a collaborative, customer-focused culture aligned with organizational values. Treasury Management - Identify treasury management needs for business clients and deliver tailored solutions. - Partner with product teams to implement services such as ACH origination, remote deposit, merchant services, positive pay, and digital banking tools. - Conduct onsite visits and consultations with commercial clients to optimize cash-flow efficiency. - Train branch staff to recognize treasury management opportunities and refer appropriately. - Ensure proper onboarding, documentation, and setup for all treasury management products. Commercial Business Development - Develop and execute strategies to grow the branch's commercial banking portfolio. - Source and cultivate new commercial relationships, including small business and middle-market clients. - Conduct financial analysis to assess creditworthiness and support loan structuring alongside commercial lenders. - Represent the bank at community events, networking functions, and business associations. - Maintain strong relationships with existing clients, identifying cross-sell opportunities across lending, deposits, and treasury products. Customer Experience - Champion a relationship-based sales approach that focuses on long-term customer value. - Monitor client satisfaction, resolve escalated issues, and ensure seamless delivery of services. - Maintain in-depth knowledge of bank products, policies, and market trends to guide clients effectively. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements Qualifications - Bachelor's degree in Business, Finance, or related field (or equivalent experience). - 5+ years of banking experience, including 2+ years in branch leadership or similar management role. - Demonstrated success in commercial business development and treasury management solutions. - Strong knowledge of banking regulations, credit fundamentals, and commercial deposit services. - Proven leadership, coaching, and team-building skills. - Excellent communication, negotiation, and relationship-management abilities. - Ability to analyze financial data, identify opportunities, and execute growth strategies. Preferred Skills - Experience managing a branch in a community or regional bank environment. - Knowledge of commercial loan underwriting processes. - Familiarity with digital banking platforms and treasury technology. - Strong community involvement and local market awareness. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires travel when making business development calls, attending community events/meetings, and internal meetings/training. The noise level in the work environment is usually moderate.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job purpose The Floating Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Floating Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Duties and responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1+ years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever-changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. Conflict Management skills. Working conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Floating Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job purpose The Floating Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Floating Manager will perform in accordance with RMC's Mission, Vision and Shared Values. Duties and responsibilities * Manages and inspires team members to perform to their full potential, thus driving branch profitability. * Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. * Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. * Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. * Establish and build customer relationships through delivering exceptional service. * Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. * Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. * Works with Recruiting and District Supervisors to address branch staffing needs. * Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. * Oversees the following duties including but not limited to: * Approves and closes loans, as necessary. * Works with past-due customers by developing a plan for resolution. * Delegates all collection activity on a daily basis and follows up to ensure completion. * Process insurance claims for customers. Maintains proper insurance claims records and reports. * Telephones and sends collection material to past-due customers, as needed. * Accepts and posts payments. * Processes and reviews loan documentation. * Answers telephone, as needed. * Completes month-end reporting. * Approves branch expenses. * Signs checks for branch expenses, loans and money remittances. * Approves all supply requisitions. * Verifies cash by balancing cash drawers and maintaining cash count record. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent * 2 years of management experience or completion of required Management Trainee program. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. * Must pass drug screen, criminal and credit background checks. Preferred Qualifications * 1+ years of Consumer Finance experience. * College degree a plus. * Willingness to relocate for career advancement. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Confidence. * Sales mentality. * Adaptable to an ever-changing environment. * Desire for career advancement. * Problem solving skills. * Empowers others. * Emotional Intelligence. * Conflict Management skills. Working conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Floating Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Job Title: Branch Manager Department: New Melle Branch Operations Reports To: St. Charles Regional President Classification: Exempt Nonexempt The Branch Manager oversees the daily operations, staff performance, and business development activities of the branch while driving growth in commercial banking and treasury management services. This role is responsible for building strong client relationships, generating new business, and ensuring the delivery of high-quality financial solutions that support commercial clients' cash-flow, liquidity, and operational needs. The Branch Manager also ensures compliance with regulatory guidelines, operational standards, and bank policies. This individual's role plays a critical part in expanding the bank's presence in the commercial market, strengthening treasury management penetration, and ensuring the branch delivers both operational excellence and profitable growth. Supervisor Responsibilities This position supervises Branch Operations Staff at the assigned branch location. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. All supervisory responsibilities are carried out in accordance with the financial institution's policies and applicable laws. Key Responsibilities Branch Leadership & Operations - Lead, coach, and develop branch staff to achieve performance goals and deliver exceptional service. - Oversee branch operations, risk management, and compliance with all banking regulations. - Ensure efficient and accurate transaction processing, cash management, and audit integrity. - Manage branch budget, staffing, and scheduling to meet operational and financial objectives. - Foster a collaborative, customer-focused culture aligned with organizational values. Treasury Management - Identify treasury management needs for business clients and deliver tailored solutions. - Partner with product teams to implement services such as ACH origination, remote deposit, merchant services, positive pay, and digital banking tools. - Conduct onsite visits and consultations with commercial clients to optimize cash-flow efficiency. - Train branch staff to recognize treasury management opportunities and refer appropriately. - Ensure proper onboarding, documentation, and setup for all treasury management products. Commercial Business Development - Develop and execute strategies to grow the branch's commercial banking portfolio. - Source and cultivate new commercial relationships, including small business and middle-market clients. - Conduct financial analysis to assess creditworthiness and support loan structuring alongside commercial lenders. - Represent the bank at community events, networking functions, and business associations. - Maintain strong relationships with existing clients, identifying cross-sell opportunities across lending, deposits, and treasury products. Customer Experience - Champion a relationship-based sales approach that focuses on long-term customer value. - Monitor client satisfaction, resolve escalated issues, and ensure seamless delivery of services. - Maintain in-depth knowledge of bank products, policies, and market trends to guide clients effectively. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements Qualifications - Bachelor's degree in Business, Finance, or related field (or equivalent experience). - 5+ years of banking experience, including 2+ years in branch leadership or similar management role. - Demonstrated success in commercial business development and treasury management solutions. - Strong knowledge of banking regulations, credit fundamentals, and commercial deposit services. - Proven leadership, coaching, and team-building skills. - Excellent communication, negotiation, and relationship-management abilities. - Ability to analyze financial data, identify opportunities, and execute growth strategies. Preferred Skills - Experience managing a branch in a community or regional bank environment. - Knowledge of commercial loan underwriting processes. - Familiarity with digital banking platforms and treasury technology. - Strong community involvement and local market awareness. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires travel when making business development calls, attending community events/meetings, and internal meetings/training. The noise level in the work environment is usually moderate.

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do. As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve. To thrive in this role, you must: * Demonstrate the ability to adapt to a fast-paced environment, multitasking when required while also showing great attention to detail * Bring excellent client care skills that will help you build professional relationships and curate interactions based on client motivations * Show curiosity, show humility, be open to new ideas and approach your work with a growth mindset * Are a team player and enjoy working with people to achieve the best and most efficient result * Show a strong accountability and group responsibility for the customers we serve, taking on and performing tasks In this role you will: * Complete online banking enrollment and check orders on client's behalf * Issue debit and credit cards; troubleshoot denials; initiate fraud claims * Process funds transfers (internal, ACH, wire) * Troubleshoot and resolve online banking issues clients may experience * Verify personal and business identification documents (CIP/KYC) and archive paperwork * Process new online account applications * Provide a seamless digital client experience through live chats, emailed requests, and website form inquiries * Provide ongoing client support to further business or enhance client account productivity * Become a Lead Bank product knowledge expert. Educate clients and new hires on specifics of our financial service offerings * Utilize CRM (Customer Relationship Management) system * Perform other duties as assigned Qualifications: * Bank Teller experience is preferred, but not required * Excellent client service skills * Embody the growth mindset and bring a self-driven and self-starter mentality to your work * Brings communication skills that help you understand client needs * Thrives in social situations * Able to complete assigned tasks to perform duties required What we offer: * Competitive compensation based on experience, geographic location, and role * Medical, Dental, Vision, Life, 401k matching, and Disability benefits * Flexible vacation policy, plus three mental health days and your birthday off * A challenging and fulfilling opportunity to join one of the most experienced teams in banking and fintech * A fun team-oriented environment where your career will be supported * Dress For Your Day dress code * Hours: Monday-Friday 8:30am to 6:30pm Saturday (Rotating Schedule) 8:30am-12:30pm * Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.