CommunityAmerica Credit Union jobs in Lenexa, KS

The Director, Treasury Management leads the treasury management and commercial depository functions across all aspects of the credit union. The Director is responsible for strategic leadership, sales management, product development and implementation, and all other operational activities that support the successful execution of the treasury management and commercial deposit strategy (including small business). Collaborates with other leaders within the commercial and small business lines of business to drive deposit and revenue growth, expansion of products and services with new and existing members, and support membership with procedures and risk controls to protect against fraud. This role will partner close with commercial leadership, relationship managers, branch managers, market leadership and back office operations to delivered cash management solutions that meet member needs and enhance financial peace of mind. Duties & Responsibilities Serves as part of the Commercial Banking Leadership Team, demonstrating collaboration, accountability, and strategic thinking to drive results for the organization. Develop and implement the treasury management program and business strategy including tactics that lead to success. Lead a top-performing TM team; hire appropriate talent, manage, and develop team members to achieve optimal results within commercial banking. Coordinate the “Go to Market” approach for commercial treasury and deposit products and services throughout the expanding CommunityAmerica footprint in coordination with the Head of Commercial Banking. Development of talent, products and services in new markets to CACU. Lead the Treasury Management sales team in business development, working collaboratively with other commercial banking leaders to ensure financial results and member experience goals are achieved. Collaborate with SVP Retail Banking and Retail team members to establish suitable “retail” focused product offerings for small businesses, and best in service practices for delivery and execution on those products. Collaborate with Treasury Management Operations leadership to assure the credit union's product offerings, pricing and delivery are competitive, effective, and aligned with credit union objectives. Serves as the voice of the commercial member to ensure an optimal and differentiating experience in implementations, operations, product functionality, and member servicing. Collaborate with the credit union's finance, marketing, and pricing teams as well as other business lines to identify, develop and price new products to meet the needs of businesses while managing operational risk and return on investment. Promote treasury services internally to teams across the organization to share how the solutions help our business members, resulting in quality referrals and new members. Network in the community and within trade organizations to build new relationships and grow brand awareness and new members. Serve as the business owner for critical systems and technology solutions used by treasury management, including commercial online banking and other ancillary systems, working collaboratively with IT to optimize the performance of these solutions. Consult with existing business members and members to identify needs, propose solutions to help meet their needs and identify other opportunities. Stay apprised of industry best practices related to TM services and ensure that the credit union's products and pricing are aligned with strategic objectives for competitiveness, profitability, and functionality. Promotes honest and open communication throughout the credit union. Demonstrate behaviors that are consistent with the credit union's values, philosophies, and leadership characteristics. Lead strategic initiatives that may be identified from time to time. Participate in cross-functional projects as needed. Manage the development, testing and implementation of business continuity plans and ensure all plans and procedures are current and address key risks. Requirements Education and Experience Requirements: Bachelor's degree in business administration or finance is preferred. Ten (10) years financial services work experience Five (5) years managerial/supervisory experience in commercial banking operations is preferred combined with significant experience in Treasury Management Required Knowledge, Skills and Abilities: Excellent leadership skills, since this leader will be expected to build and manage a high-performing, results-oriented team. Strong knowledge of commercial banking, with an emphasis on deposit and treasury management products and the technology solutions that support these products. Demonstrated excellence in project management, supervising, staff planning and implementing new product rollouts. Strong organization and strategic planning skills. Effective training and facilitation skills. Ability to self-initiate areas of opportunity, make recommendations for improvement, and follow up as necessary to achieve desired results. Ability to effectively communicate in writing and orally. Strong interpersonal skills and ability to resolve interpersonal conflict. Advanced knowledge of Excel and ability to develop and analyze complex reports.

The Digital Lending Analyst is responsible for the overall management, configuration, and continuous improvement of CommunityAmerica's Loan Origination Systems (LOSs). Assists with the management of ancillary and any integrated systems/services. Works closely with management to evaluate business process, data integrity, and compliance issues as they relate to the loan origination systems. Works with technical and functional teams to solicit needs, determines feasibility and implements configuration changes. Duties & Responsibilities Product Management: Evaluate new product ideas and strategies appropriate to support go-to-market plans Drive action throughout the organization to get new products to market Manage all aspects of in-life products, including customer feedback, requirements, and issues Consulting: Consult with the stakeholders to find creative solutions to pressing business problems and assist with the development of the business cases necessary to justify implementation of the solutions. Consults with business partners to co-develop a CACU roadmap based on needs and the vendor roadmap Consult with the Lending Team on Vendor(s) performance, and assist with the development of SLAs, and the development and prioritization of enhancement requests. Subject Matter Expert: Serve as the subject matter expert for all products related to the applications, such as 3rd party integrations, SSO's and API's. Provide training & knowledge transfer. Participate in user groups and network with peer organizations. Identify improvements to the applications through understanding of the vendor partner roadmap, peer organizations and end user community. Collaborates with operations managers and leaders as the Subject Matter Expert on best practices and methods to achieve business objectives using the chosen LOS. Serve as a subject matter expert in the development of training materials related to the LOSs. Project Management: Independently manage assigned projects from inception to completion following CommunityAmerica's Project Management approach. Vendor Management: Serves as the day-to-day contact for the various vendors and uses good judgement related to escalating issues. Configuration: Configure system and product specifications and internal workflows to optimize system functionality, efficiency, & security. Oversees the design and configuration solutions to resolve system related business problems, meet user requirements, and streamline system workflows. Coordinates system mapping between LOS and outside vendors. Implements configuration changes and customizations as required by the business. Release Management: Manage and coordinate new releases of the software, including impact analysis, documentation, testing, scheduling, and change management. Coordinate with IT or vendor tier 2 support to schedule and deploy upgrades and communicate changes to the user community and ensure that the new features are fully utilized. Maintain all application environments (test, training, production, etc.) including documentation, configurations, and customizations. Security Administration: Create the user roles, profiles and access settings matrix used during the onboarding process. Partner with the IT Security Team to ensure that all systems are in compliance with CACU standards and policies. Tier 3 Support: Provide tier 3 end-user support (including system configuration, new product set up and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of the digital platform; work with the Appropriate Teams and Vendor(s) Support to resolve system issues escalated from tiers 1 & 2 support. Training: Coordinate the development of training material and the delivery of training with the staff development team. Reporting: Collaborate with the Digital Banking and Line of Business Teams to develop dashboards and reports. Develop, track and report upon system performance and feature/functionality utilization. Develop reporting based upon Online Banking Vendor(s) system logs and data extracts to identify trends and anomalies. Prepare and present clear business and technical analysis. Audit: Support audit requests to verify compliance with policy and procedures. Recommend methods and improvements to enhance control procedures. Work with business to resolve issues identified through audit findings. Requirements Education and Experience Requirements: Bachelor's degree or higher required. Required Knowledge, Skills and Abilities: 5+ years of product management, business analysis or consulting experience. 3+ years' hands-on experience using or managing Loan Origination Systems Demonstrated experience translating business needs into solutions Knowledge of writing business rules in an LOS environment is a must In depth understanding of the Loan Origination lifecycle is a must Experience dealing with both internal and external stakeholders Experience presenting strategy, recommendations, and research to senior management Must be motivated individual with strong analytical, problem solving, and root cause analysis skills. Logical, process-oriented thinker with a natural curiosity about technology. Must have ability to work on multiple, time-critical projects simultaneously. Must have the ability to manage smaller assigned projects with minimal supervision. Excellent verbal and written communication required, including presentation of complex data in easily understood ways and strong data visualization skills. Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects required. Must have values consistent with CommunityAmerica's culture. Preferred Knowledge, Skills and Abilities: Prior experience with MeridianLink Consumer (formerly MeridianLink LPQ) is preferred. Prior lending related experience preferred. Proficiency at using Excel (charts, functions, tables, pivot tables and pivot charts) and experience with PowerBI (or similar) statistical analysis and reporting tools preferred.

UMB Institutional Banking encompasses the following areas: Corporate Trust, Specialty Trust & Agency Solutions, Fund Services, Institutional Custody, Investment Banking, Investor Solutions, Agent Bank, Public Finance and Healthcare Services. It combines institutionally focused capabilities into one cohesive unit, serving the entire institutional marketplace from smaller correspondent banks and municipalities to the largest broker-dealers and fund companies in the United States. As an Associate Client Relationship Manager, you will partner with the Client Relationship Managers (CRM) team, manage and support clients in the onboarding, conversion, and ongoing needs of new and existing institutional relationships or new/additional products and services within Investor Solutions. How you'll spend your time: You will assist the CRM team in developing and managing ongoing institutional banking and investment service client relationships. You will manage day to day and periodic support services within client relationships, including but not limited to daily client inquiry, system proficiency and training for clients, SLA reporting, and internal shared service team communication You will support CRMs coordinating client set-up and conversion activities (legal, operational, technical, and project management). You will with the CRMs with product development assistance, problem escalation, and special projects (e.g., system testing, development) as necessary. You will help support cross-sell strategies for existing client portfolios. Conduct industry, product, and client research to provide recommendations to the CRMs responsible for leading client strategies, which are ultimately expected to lead to consistent year-over-year growth in client revenue. We're excited to talk with you if: You possess a BS/BA degree in business or other related discipline or equivalent work experience Compensation Range: $44,790.00 - $86,510.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

The Personal Banker position involves cultivating meaningful member connections through an engaging and consultative approach. Key responsibilities include sale of products and services to members including opening new accounts and fundamental lending and auto lending processes while delivering a personalized and high-quality member service experience. They are knowledgeable in all products and services offered by the credit union. They follow policies and procedures to actively prevent fraud, adhere to compliance standards and ensure accurate information is captured in applicable systems during all member interactions. Duties & Responsibilities Duties and Responsibilities Build relationships with both current and prospective members through a consultative sales approach recommending the right credit union products and services to meet the members financial goals. Provides an engaging onboarding experience. Processes financial transactions, including deposits, withdrawals, loan payments, transfers, and cashier's checks. Prove cash at the end of the day. Open deposit and loan products capturing needed information in application systems to track member data. Provide information and referrals to members seeking other services, including but not limited to wealth management, mortgage, insurance and other departments. Greet members enthusiastically and constantly look for ways to ‘surprise and delight' them. Assisting members in using and adopting technology including online and mobile banking platforms. Listen to members seeking to understand needs through consultation, problem solving complex issues to resolution by focusing on a can-do approach. Understands and can identify potential member fraud situations and follow reporting processes as needed. Meets or exceeds individual sales and production goals on a consistent basis. Ensures compliance with all applicable laws, policies, and regulations. Promotes honest and open communication throughout the credit union. Other duties as assigned. Requirements Education and Experience Requirements: Bachelor's degree or equivalent work experience Two or more years' experience in a financial institution or retail sales position. Required Knowledge, Skills and Abilities: Must be member focused and able to convey information in an enthusiastic and positive manner. Listen effectively and anticipate members perceived and unperceived needs. Strong sales and consulting skills. Demonstrated ability to cross sell products and services. Must possess superior problem-solving skills. Ability to work in a fast pace and team-oriented environment. Exceptional time management skills. Ability to maintain a high level of confidentiality. Organizational skills Attention to detail and accuracy in handling transactions and maintaining records. Ability to communicate effectively in writing and verbally. Knowledge of financial institution products and services Proficiency in math. Ability to understand all products and services and consult members on appropriate options that meet their financial goals.

Summary Job Summary The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on building and enhancing member relationships to foster financial peace of mind. Schedule: M-F from preferred shift time (8-5, 8:30-5:30, 9-6, 10-7) and rotating Saturdays from 8am-4pm Duties & Responsibilities Duties and Responsibilities * Determine member needs and educate them on appropriate beneficial products and services. * Follow verification procedures to protect member data, accounts, and personal information to ensure accuracy and security. * Provide quality service that exceeds members expectations by utilizing available resources to determine quick resolution and implementing creative problem-solving expertise. * Partner with internal and external departments to help resolve member inquires and issues to drive optimum resolutions. * Collaborate with internal departments to ensure the workflow or process is providing the best service to the members. * Identify inconsistencies in account activity and take action to prevent potential fraud. * Adhere to check hold processes and procedures. * Process cash, check and transfer transactions for member accounts accurately. * Adhere to Video Teller scorecard requirements by meeting minimum performance goals. * Advocate, promote and create honest and open communication throughout the credit union. * Demonstrate behaviors that are consistent with the credit union's values, philosophies, and leadership characteristics. * With proven performance and expertise in the role, will have the opportunity to become a peer mentor taking on additional responsibilities of assisting with onboarding, training, and coaching new team members; as well as engaging in more complex member requests as needed. Requirements Education and Experience Requirements: * High School diploma or equivalent. * One (1) year of experience in a financial institution or customer service position. Required Knowledge, Skills and Abilities: * Ability to multi-task and adapt to change with systems, processes, and procedures. * Knowledge of or willing to develop sales techniques. * Knowledge of credit union services and products * Appropriately resolve conflicts and escalated issues * Ability to function and thrive in a production environment. * Ability to work effectively individually and within a team environment. * Ability to adhere to a daily schedule to meet the needs of our members. * Ability to resolve interpersonal conflict and miscommunications. * Knowledge of spreadsheet software and use word processing software. * Ability to maintain a high level of confidentiality. * Must be able to be bonded. Preferred Knowledge, Skills, and Abilities: * Associate or bachelor's degree. * Knowledge of credit union services and products Physical Requirements: * In this position, individual will be expected to lift up to 20 pounds from time to time. * Must be able to stoop, bend, reach or stand for extended periods of time. * Must be able to sit and use a computer for extended periods of time.

Duties & Responsibilities This position will support UMB Fraud Operations to protect UMB and clients against multi-channel payment fraud loss or loss due to identity theft. These payment channels will include Card, Check, Digital Online Banking, Mobile, Wire, ACH & Instant Payments. Responsible for working within a multi-channel fraud prevention team and mastering the associated systems and tools used for transaction level fraud prevention. Daily responsibilities include analysis and detection of check, card, ACH, wire and OLB fraud incidents by using all tools available and engaging analytical and fraud detection skills. Review the queued single and multi- channel activity for evidence of suspicious and incongruent patterns by the daily specified deadlines, making judgment calls based on a comprehensive analysis of multi-channel activity and other information available, fully utilizing the systems available and working with clients as needed. Assessment of potential fraud by review and analysis of key elements at the respective channels. Responsible to assist the Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy to identify fraud trending with the objective to calibrate the existing rule sets for greater effectiveness and efficiency. Responsible to fulfill testing requirements in support of all Business Continuity Plan exercises. Accuracy and decision-making skills are critical in this role to mitigate monetary losses. Assist Enterprise Fraud Claims Analysts in case management activities as required. Establish and maintain relationships with branch and customer service associates and account managers for fraud alert related details as needed. Other duties as assigned. Knowledge & Skills MINIMUM: Advanced knowledge of Microsoft Office suite Demonstrates aptitude for problem solving, analytics, and reporting Demonstrates ability to manage time and meet deadlines - works under limited supervision Demonstrates ability to work proactively & collaboratively in a team environment Demonstrates strong written communication skills Demonstrates ability to manage time and meet deadlines - works independently Demonstrates ability to work proactively & collaboratively in a team environment Demonstrates solid written communication skills Demonstrates ability to partner with multiple lines of business to achieve common goal PREFERRED: Working knowledge of industry fraud applications. Ability to navigate multiple systems Experience with FIS, FISERV, IBM and First Data fraud tools. Requirements MINIMUM: High School education 2+ years Card, Check, ACH, Wire or any combination of fraud prevention experience PREFERRED: College Degree Cross channel fraud team experience. Analytic experience 4+ years Card, Check, ACH, Wire or any combination of fraud prevention experience Work Environment Normal office environment Compensation Range: $44,790.00 - $86,510.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

CREDIT PORTFOLIO MANAGER-OVERLAND PARK, KS OR AURORA, CO As the Credit Portfolio Manager, you will manage an assigned portfolio of Business Banking (BB) and Small Business Banking (SBB) loans. This includes day-to-day management of the portfolio and processing loan annual reviews, loan renewals and loan modifications. How you will spend your time: Analyze business and personal financial statements and performing financial spreading of those statements. Utilize loan processing software to produce formal Loan Proposals for credit actions that will be presented for approval. Present solutions to credit structure, covenants, financial reporting requirements and other credit conditions to the Portfolio Manager. Monitor portfolio continuously by tracking loan exceptions, BBC, covenants, past dues and other portfolio management activities. Recognize and manage early warning signs for the portfolio on a recurring basis and follow established protocol for actions that need to be taken. Provide timely follow up and ensure that loan servicing actions are properly administered. Collaborate with Relationship Officers to both identify expansion opportunities and maintain credit quality for existing base of customers. Work with Relationship Officers to clear past dues, exceptions and covenants. This role will spend approximately 50% of their time performing the following functions: Manage and administer assigned BB and SBB loans identified as Strategic Asset Management (SAM) loans. Monitor and secure loan collateral. Conduct site visits and coordinate with various parties to liquidate loan collateral. Manage and monitor assigned SAM reports as applicable such as collateral impairment and watch list reports. Assist SBA Program Manager with various SBA related actions such as liquidation packages, workouts and general SBA loan processing. Review and manage the Quarter BB Score Report. We are excited to talk with you if you have: Bachelor's degree in Business, Accounting, Finance or related area with at least 6 hours of accounting 5+ years of experience with Business Banking loans up to $5MM 3+ years of experience underwriting Business Banking loans Demonstrated credit decision making skills and ability Demonstrated financial analytical skills with ability to solve complex problems by interpreting data and results Demonstrated excellent writing skills to create credit memos Demonstrates excellent verbal and interpersonal skills to communicate with sales force and credit managers Demonstrated ability to work independently Demonstrated proficiency of Excel, and Word to create tables and worksheets for credit memos Compensation Range: $57,760.00 - $124,170.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Sr. Business Banking Application Processor-Overland Park, Kansas This role will support the Business Banking line of business by performing a variety of application processing tasks for conventional and Small Business Administration (SBA) loans. This role will interact with UMB sales, credit and operations associates that includes department managers to facilitate processing for credit requests within the Business Banking line of business as well as serve as a point of contact for various third-party vendors that are pertinent to SBA lending (such as CDC companies, business and equip valuation companies and IRS tax verification companies). This role gives the applicant exposure to underwriting and portfolio servicing. To complete this work there is day-to-day contact with the UMB SBA Program Manager, as well as less experienced application processors. Must carry out responsibilities with the professionalism, confidentiality, and courtesy. How you will spend your time: Monitor and manage work assignments flowing to the department group E-Mailbox Create loan applications in Capital Stream loan processing system Review and assure loan applications have all information completed; for incomplete applications, communicate with applicable UMB Officers to collect missing loan application items Provide guidance to other Application Processors Function as an internal SBA Loan Processor/Packager gathering forms and documentation required on all SBA approved loans to ensure compliance with SBA program and bank guidelines Input required loan information into the SBA software system used for packaging the SBA loan Perform certain SBA processing requirements such as CAIVRS searches, SAM searches and IRS Tax Transcript verification Assist UMB SBA Program Manager with processing payment of SBA Guaranty Fees and maintaining records for fee payments and ongoing monthly servicing reports Review approved SBA loans to ensure approval conditions are satisfied prior to loan closing and perform post-closing loan file audits and follow up on technical exceptions Assist department manager and UMB SBA Program Manager with updating compliance procedures and perform testing on a quarterly basis to verify Adverse Action, Joint Intent, Notice of Appraisal and HMDA compliance Monitor REG B reports daily to ensure timely decisioning of loan applications and mailing of adverse action (denial) letters We are excited to talk with you if you have: 4+ years of direct experience in banking or financial services industry Advanced PC skills, including Word, Excel, Access and PowerPoint Exceptional written and verbal communication skills Outstanding interpersonal skills with a strong team orientation Advanced time management skills to prioritize assignments Ability to work independently and solve conflicts/problems Ability to handle highly confidential information Compensation Range: $38,910.00 - $75,080.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Corporate Audit Services' role as the internal audit department is to assist management in attaining company goals by providing an independent, objective, assurance activity designed to add value and improve the organization's operations by independently reviewing and evaluating the effectiveness of risk management, controls, governance and operations and by providing objective analyses and constructive recommendations for improvement. As the Sr. Staff Auditor, you will assist and perform the risk assessment, planning, fieldwork, and reporting phases of assigned audits with direction from the Audit Project Manager or the Audit Manager and/or Audit Director. This role will also support broader initiatives and strategic priorities as assigned by Corporate Audit Services leadership. This role is hybrid (Mon through Thu on-site / Fri remote) at our downtown Kansas City, MO or Dubuque, IA locations. How you'll spend your time: Develop and execute a risk-based testing approach for assigned audit segments. Perform process walkthroughs. Document work performed/testing results in a timely manner. Effectively communicating with the client and the audit team during all phases of the audit. We're excited to talk with you if: You have a Bachelor's degree or equivalent in Accounting, Finance or Business Administration and at least 2 yrs of experience in auditing, internal control consulting, or risk management utilizing various automated tools and techniques. You have demonstrated analytical skills. You a solid understanding of how the audit process is designed and the purpose/objective of each task. You can identify and assess risks and controls. You are able to evaluate data mining strategies using MS Excel, MS Access or other tools to quantify results or test controls. You have proficiency in conducting interviews to gather information. Bonus Points If: You have an industry certification (i.e. Certified Internal Auditor, Certified Public Accountant, Certified Fiduciary and Investment Risk Specialist). You have knowledge of financial institution laws and regulations, financial services business processes, major business functions, systems and applications as well as prior experience working with external auditors and regulators (i.e. OCC, SEC, FINRA). You have experience using an audit management software. You have prior audit or risk management experience in one or more of the following areas: Private Wealth Management Corporate Trust Fund Services Investment Banking Corporate Treasury Corporate Accounting and Reporting Enterprise Risk Management Contract Administration Third-Party Risk Management Human Resources Payroll Corporate Governance Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position. Compensation Range: $57,760.00 - $124,170.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

The Member Service Manager is responsible for ensuring the execution of the member experience and the operations of the Video Tellers and Member Service Center (MSC) department. This will require setting and aligning individual, departmental, and organizational goals that support the credit union's values and strategic direction. Ensuring the proper policies, guidelines and procedures are in place, followed, and employees are held accountable to meet this goal through motivation, recognition, rewards, and performance management. Duties & Responsibilities Recruit and retain staff capable of accomplishing the objectives and goals of the MSC team, by using a targeted hiring approach maintained through consistent contact with the Talent Acquisition team. Ensure staff has been adequately trained by fostering an open dialogue with the Employee Development department as it relates to staff progress with defined benchmarks. Assist in the training of new and specialized products, processes, and systems. Participate in coaching sessions to assist staff in expanding their knowledge regarding processes, guidelines, procedures, products, member interactions, systems, sales techniques, and credit union values. Develop and guide the Supervisor- MSC and Sr Member Service Specialist to ensure member satisfaction, improved call and video teller session efficiency, low abandonment, and improved employee product knowledge and training. Analyze department and individual performance metrics to proactively identify, develop and implement strategies to improve quality, productivity, retention, fraud detection, and profitability. Assist in the formulation and implementation of goals which align with the strategic goals of the credit union. Discuss and evaluate each agent's individual growth path, using a realistic approach and in-depth knowledge of other credit union departments. Take necessary disciplinary action pertaining to attendance and job performance, where the action is delivered both verbally and in writing. Organize and lead team meetings to discuss changes, improvements, and successes. Maintain, review and approve timecards and PTO counts. Work with escalated members to reach a resolution beneficial to both the member and the credit union. Responsible for creating and maintaining MSC and Video Teller guidelines, processes and procedures. Along with communicating changes to other credit union departments. Assist MSC groups in handling member requests. Responsible for creating and maintaining the team budget. Develop and support a strong service culture throughout the credit union. Responsible for the level of service received by members to include hold times, abandoned calls/sessions, member service skills of staff and other quantitative measurements. Review standards and customized Teller sessions, Network Manager and Five9 reports to analyze statistical data, assisting in the evaluations of call center efficiencies in the following areas: adherence and deviations in schedules, call trends, service levels, abandonment rate and session/call volume. Assist with the development and implementation of specialized projects. Cultivate an environment of trust, teamwork, self-confidence, and ownership. Participate in the development and implementation of the credit union strategic plan. Promote honest and open communication throughout the credit union. Demonstrate behaviors that are consistent with the credit union values, philosophies and leadership characteristics. Work with other credit union departments and branches to ensure the workflow or process is providing the best service to the members. Responsible for the daily operations of the Video Teller and Service team. Performs other duties as assigned. Requirements Education and Experience Requirements: Bachelor's degree or equivalent work experience. Five (5) years' of management experience in a contact center or financial institution environment. Required Knowledge, Skills and Abilities: Knowledge of teller operations, service management and leadership practices. Ability to lead, motivate and coach a group of individuals towards individual, team and organizational goals. Develop and maintain relationships with a diverse workforce. Ability to identify and remove barriers. Flexibility/Responds promptly to shifts in direction, priorities, and schedules. Strong decision-making skills. Ability to build and maintain the trust of others. Approachable/Caring Nature/Demonstrates sincere interest in others. Knowledge of credit union services and products. Advanced ability to communicate effectively in writing and verbally. Ability to resolve interpersonal conflict and miscommunications. Advanced level of emotional intelligence and ability to de-escalate member issues calmly with a solution driven perspective. Knowledge of spreadsheet software and ability to use word processing software. Knowledge of employment law guidelines, including but not limited to FMLA, ADA, ADEA, Title VII, and EPA.

The Loan Administration team is a part of the Middle Office team that provides loan preparation and assistance for consumer, commercial, and real estate loans. Within the Loan Administration environment, this team interacts with internal partners to ensure all loans provided to them have correct information and are in compliance with UMB loan regulatory guidelines. With our robust training to provide extensive UMB and financial knowledge, this team provides loan support and loan decisions to their internal partners. The Loan Administration team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. It is a smaller team that works closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Loan Administration and beyond. The Consumer Loan Coordinator-Real Estate will partner with Personal Bankers, and The Consumer Underwriting Dept. to provide assistance in coordinating the processing of new loan requests, renewals and refinances of Consumer and Real Estate loans. You will complete coordinating of the loan file as well as processing of the loan documents delivered to the loan officer for execution all the while ensuring the file conforms to lending policy and regulatory guidelines. How you'll spend your time: You will be responsible for making sure the loan types are conforming to lending policy and regulatory guidelines. You will communicate with customers, staff, counsel, title companies, etc. to coordinate assigned closings. You will be responsible for reviewing the final loan documentation prior to delivery to loan officer. We are excited to talk to you if you have: 5 years Consumer and Real Estate Loan Coordinating experience High school diploma or equivalent Understanding of Article 9, RESPA, Reg Z and B Compensation Range: $44,790.00 - $86,510.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

TruHome Solutions* has provided private-label mortgage services to credit unions since 2004. By partnering with us, you'll break through the barriers of cost, regulation, and technology, resulting in increased loyalty and service of your members in one of the most important times of their lives. SUPERVISES: Not applicable Our Collections Specialists utilize their member service, communication, and negotiation skills to collaborate closely with members facing financial difficulties or payment resolution issues. They are responsible for accounts 1 to 90 days past due and are accountable for the documentation and follow up of: delinquent real estate loans and potentially delinquent real estate loans. Whether it is accepting payments over the phone, setting up payment plans or helping resolve a payment dispute our Specialists manage sensitive customer information daily with the highest degree of empathy and integrity while ensuring our adherence to agency guidelines and client expectations. We expect team members to demonstrate an elevated level of dedication and work ethic. Duties & Responsibilities * Contact, control and follow up of delinquent accounts by phone and email correspondence in a fast-paced goal-oriented collections department. * Receive calls from past due members to answer payment questions or make payment arrangements. * Analyze and determine reasons for either actual or potential delinquency and assist members in developing a plan to pay accounts current. * Provide counseling and budgeting suggestions in assisting members with repayment of obligations. * Record and document discussions with and/or promises from members on Automated Collection System. * Initiate welcome calls for members that have been service transferred to TruHome and advise of payment options and answer any member questions. * Initiate outbound calls and send email messages to members regarding uncashed disbursement checks that are over 90 days in age. * Initiate outbound calls to members regarding escrow payment changes and offer payment assistance as needed. * Initiate outbound calls to members on delinquent taxes. * Provide member service regarding payment discrepancies, collection issues, account adjustments and payment processing. * Responsible for monitoring and maintaining assigned accounts and reducing delinquency for assigned accounts. * Ordering property inspections (door knocks) when unable to contact the member for 30 days or longer. * Responsible for 45 Day Solicitation letters, and any other relevant letters to properly collect accounts. * Notify co-applicants, cosigners, or guarantors of delinquent accounts and obtain payment arrangements. * Ensure all federal and state guidelines, including FDCPA, are followed while meeting monthly Quality Monitoring requirements and other measures of productivity success. * Promotes honest and open communication. * Work with other credit union departments to ensure the workflow or process is providing the best service to the members. * Perform other duties as assigned. Requirements * Knowledge of Mortgage Servicing and Collections is preferred. * Strong interpersonal skills. * Ability to assist other team members in solving problems. * Ability to work independently and with strict deadlines. * Ability to communicate effectively (oral and written). * Ability to listen and resolve conflict and miscommunications with empathy. WORKING CONDITIONS: This position is expected to work in general office environment with no travel. Overtime may be requested. EXPERIENCE/EDUCATIONAL REQUIREMENTS: * High School Diploma is required. * Bachelor's Degree preferred. * 1 year Customer Service experience or Consumer Collections experience preferably in Mortgage Consumer Lending or tele-sales. * Must be able to effectively utilize Microsoft Office suite.

24-Month Rotational Experience | Build the Future of Banking! Are you ready to launch a meaningful and rewarding career in commercial banking? Our Commercial Banker Development Program is a 24-month, hands-on journey designed to build the next generation of commercial banking leaders. Participants will gain exposure to business lines across the Commercial Division through market visits, work with real clients, exposure to diverse industries, and guidance from senior leadership. By the end of the program, graduates are positioned to step into a challenging, high-impact role within our commercial banking team - ready to help businesses grow and communities thrive. What you'll do: * Immerse yourself in real banking work: Partner with seasoned commercial bankers on client projects, deal analysis and credit evaluations. * Rotate across key business areas: Experience different markets, products, and functions to build a full understanding of how the bank operates. * Engage with leaders: Develop and enhance your skills through roundtables, mentorship sessions, and action learning projects. * Grow your network: Represent the bank at business and/or community functions, as well as participate in networking groups * Develop your expertise: Learn to analyze financial statements, assess and facilitate credit requests, prepare credit information, personal and business financial statements, while ensuring adequate loan documentation, loan structuring, and pricing * Own your growth: upon completion, leverage your experience, relationships, and performance to secure a permanent placement in the organization. * Ad hoc duties and/or projects as assigned What you bring: * A curious, driven, and collaborative problem solver. * Strong analytical and critical thinking skills * Excellent written and verbal communication. Able to connect with clients and colleagues alike. * A motivated, organized, self-starter * Ready and able to tackle new challenges with a positive attitude * Strong proficiency with Microsoft Word, Excel and Outlook * Ability to learn and become familiar with bank's policies and practices regarding authorized use of credit information Qualifications: * An innate self-starter with a high degree of curiosity and resilience * Bachelor's degree in Business and/or related field * Demonstrated leadership experience through school, at work and/or in the community Markets hiring for this program: * Albuquerque, New Mexico * Dallas/Fort Worth, Texas * Denver, Colorado * Des Moines, Iowa * Fresno, California * Kansas City, Missouri * Lubbock, Texas * Milwaukee, Wisconsin * Minneapolis, Minnesota * Oklahoma City, Oklahoma * Salt Lake City, Utah * St. Louis, Missouri * Application deadline; January 4, 2026 * First 6 months of program consists of training in Kansas City Compensation Range: $44,790.00 - $86,510.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Our Commercial Banking Internship is designed to launch your career in banking by giving you an immersive, hands-on look at how UMB powers businesses of every size. You'll step into the world of commercial banking & lending where we help companies thrive through solutions like treasury management, commercial lending, payments, and healthcare financial services. Over the course of the summer, you'll rotate across key areas of the business, build relationships with experienced bankers, and develop the research, analytical, and client-facing skills that set top performers apart. You won't just observe - you'll contribute, present, ask questions, and leave with a clear understanding of what a future in commercial banking can look like. How You'll Make an Impact Engage directly with commercial bankers through 1:1 informational interviews to understand their career paths, client strategies, and the realities of the banking industry. Analyze real business drivers. Learn how bankers manage portfolios, assess industries, and make risk-smart decisions. Lead and present market research projects that inform how we approach opportunities across our Commercial Banking teams. Collaborate with our Credit Analysis team to understand how loans are evaluated, structured, and approved. Sit in on cross-functional meetings to see how marketing, finance, operations, and sales come together to support clients. Contribute to team assignments that mirror real banking workflows. Own ad hoc responsibilities that stretch your critical thinking, creativity, and problem-solving skills. You're a great fit if you: Consider yourself a curious, driven, and collaborative problem solver. Communicate clearly and confidently Take initiative, ask smart questions, and thrive in team environments Bring proficiency in Excel, Outlook, and Word Are completing your sophomore year or beyond with a major in business, finance, accounting, economics, or a related field Maintain a strong academic record (minimum 2.5 GPA) *This position will be for UMB's 2026 summer internship program* Compensation Range: $25,640.00 - $49,440.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

UMB begins with YOU! We measure success in how we use every transaction and interaction to improve our customer's financial wellbeing. Our Branch Transaction Specialist are at the forefront engaging the client by name and ensuring that they feel welcomed and appreciated. Branch Service Specialists blend technical excellence, strong organizational skills with an outstanding talent for building rapport. This role delivers on our "Count on More" brand promise by assisting customers with simple and complex transactions, resolving service inquiries, introducing the convenience of digital self-service tools and managing customer flow all while complying with policies, procedures and regulatory requirements. We want you on our team if you have a passion for making your customers and teammates feel valued while holding yourself to the highest level of accuracy. Our branch environment is extremely fast paced with several daily priorities which means you have a wealth of opportunities to expand your base of knowledge - aka you will never be bored. How you will spend your time: * Completing financial transactions and service requests accurately and efficiently, while complying with all policies, procedures, and regulations. * Earning your customers' personal recommendation by consistently delivering the unparalleled customer experience in the lobby, drive-thru and over the phone. Speed, accuracy, listening for details and an engaging personality ensure that UMB stands out from the crowd. * Play an active role in branch daily operations to ensure safety and soundness for both the customer and the bank. * Maintaining an expert knowledge of our self-service and digital platforms to help customers learn how to complete their banking needs at their convenience. * Helping your branch achieve growth targets by identifying opportunities to connect customers with team members who can help them make money, save money and protect money. We are passionate about helping our team members develop their careers! You will have deep relationships with your Managers, Regional Delivery Manager, and specialists. These leaders invest in your success through daily feedback, personalized coaching and helping you grow your career. From day one, you will receive training including hands-on practice, and dedicated support throughout your on-boarding experience. With demonstrated success, you will have unlimited opportunity to grow throughout the company. We're excited to talk with you if: * You have a HS Diploma or equivalent * You have the ability to work Saturdays (include time) as needed or scheduled * You have basic math and cash handling skills * You have the ability to learn products, services, and processes quickly and accurately * You are professional, thorough, and organized with strong computer skills to manage complex transactions and service tasks across multiple systems. * You have excellent communication skills - ability to make personal connections, engage customers, and always be courteous and professional in a team environment * You have a strong desire and ability to influence, educate and connect customers to technology * You have the ability to follow policies, procedures, and regulations to identify risks and take appropriate action to prevent losses and keep the customer and bank safe. Bonus points if: * You have one year experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * You have leadership roles experience (team lead, shift lead, etc) preferred * You are bilingual Compensation Range: $25,640.00 - $49,440.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Duties & Responsibilities Transaction Processing & Settlement Oversight of incoming and outgoing FX payments across multiple currencies and settlement systems Oversight of trade details that are entered into the bank's operations system in alignment with front-office confirmations. Ensure timely settlement of FX spot, forward, swap, and option transactions. Reconciliation & Investigations Perform daily reconciliations of nostro/vostro accounts and investigate discrepancies. Resolve settlement fails, payment delays, and trade breaks in coordination with counterparties, custodians, and internal teams. Maintain accurate records for audit and regulatory purposes. Compliance & Risk Control Ensure adherence to internal risk controls, operational procedures, and anti-money laundering (AML) / sanctions screening requirements. Escalate unusual activity or potential fraud to compliance and management promptly. Support compliance with global regulatory reporting requirements Client & Internal Support Provide operational support to corporate and institutional clients for FX transactions. Liaise with front-office traders, relationship managers, and treasury teams to ensure smooth trade execution. Address client inquiries regarding payment status, transaction charges, and settlement timelines. Prepare and present reports on foreign exchange activities for presentation to senior management. Provide client portal training to existing and prospective clients Develop & maintain relationships with partner banks Provide training and support to other team members on foreign exchange matters. Continuous Improvement Contribute to process improvement initiatives to enhance operational efficiency and reduce settlement risk. Participate in testing and implementation of system upgrades or new payment platforms. Perform other duties as assigned Knowledge & Skills MINIMUM: Strong understanding of international payment systems and SWIFT message formats (MT103, MT202, MT300, etc.). Strong understand of the global currency markets Proficiency in FX trading platforms and financial software Familiarity with FX products (spot, forward, swaps, options). Knowledge of AML, sanctions screening, and regulatory requirements for cross-border transactions. Proficiency in Microsoft Excel and banking operations systems High attention to detail, strong problem-solving skills, and ability to work under tight deadlines. Ability to communicate clearly with coworkers, managers, business partners, and clients, written and verbally Ability to utilize technical aptitude that allows for quick learning of company systems, platforms, and products Demonstrates ability to work effectively in a team environment Demonstrate knowledge of risk types and ability to mitigate independently or escalate appropriately Possesses strong customer services skills Ability to work autonomously, escalating issues or problems as appropriate Ability to recognize errors, issues, special requests, or inconsistencies in daily operations to solve or escalate to appropriate associate or manager PREFERRED: Accuracy and attention to detail in high-volume, high-value environments. Strong communication skills for interaction with global counterparties and clients. Ability to prioritize tasks and manage time effectively. Adaptability to changing regulatory, technological, and market environments Ability to understand processes end to end and cross-functional work with other operational units Demonstrates strong problem-solving skills Strong analytical skills Requirements MINIMUM : Bachelor's degree in finance, Business, Economics, or related field 5 years of experience in FX payment operations and FX settlements within a banking environment. PREFERRED : 5+ years of experience in FX payment operations and FX settlements within a banking environment. Work Environment: Hybrid Supervision/Management: None Compensation Range: $57,760.00 - $124,170.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

The Digital Channels Product group delivers online and mobile solutions for the Bank's clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank's online solutions. This role is hybrid (Mon through Thu on-site; Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you'll spend your time: Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Analyze and report on channel usage and trends. Create Epics and Features for development and partner with teams to create and prioritize stories for Agile delivery. Serve as a Channel Subject Matter Expert for internal teams, including Line of Business partners, sales, servicing, and support groups. Work closely with other Product Managers to deliver new functionality and capabilities through the Digital Channels. Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings. Partner with internal departments (compliance and legal) to ensure that all product features and functionality meet company and regulatory standards. Ensure all internal and external product documentation and due diligence is current. Lead efforts to Productize Commercial APIs, including information reporting, payments, and onboarding APIs. Establish repeatable procedures to enable Commercial clients to leverage standard APIs. We're excited to talk with you if: You have an undergraduate degree including 7+ years of product management experience and 5+ years digital channel experience OR any combination of education and experience that would provide an equivalent background. You have the experience to gain influence and cross functional consensus. You have the experience interpreting market and financial data to align strategies as well as build innovation around the products. You have experience structuring client implementations, especially leading teams responsible for enabling integrations via APIs. Bonus Points If: You have digital product experience within the banking industry. Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position. Compensation Range: $83,200.00 - $178,800.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

UMB Commercial Banking & Lending provides a comprehensive solution to commercial organizations of all sizes. On this Credit Analyst team, you gain the knowledge and skill to understand UMB's Commercial lending philosophy. You will gain broad understanding of loan processes and gain the skills needed to grow your career in UMB's Commercial Lending team. As the Credit Analyst, you provide the initial analysis of every commercial loan for UMB. The Credit Analysis team works on different types of loans and size across all markets and verticals. As a Credit Analyst you will work with the Loan Officers to review new loan information for approval. In this role, you will have the opportunity to attend loan committee, participate in a credit rotation program, and interface with senior management. How you'll spend your time: * You will spread and analyze information regarding various companies' credit standing to achieve loan approval. * You will analyze various companies' relationships with UMB to gain a wholistic view of overall financial health. * You will produce the formal credit write up to summarize the credit standing for approval. We're excited to talk with you if: * You have completed your bachelor's degree in business, finance or related area. * OR equivalent work experience * Have completed 6 hours of Accounting at a collegiate level. Compensation Range: $38,910.00 - $75,080.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

The Teller position involves providing outstanding member service through the execution of financial transactions and assisting members with their financial needs. The role places emphasis on fostering member relationships by proactively recommending products and services to meet their needs. They follow policies and procedures to actively prevent fraud, adhere to compliance standards and ensure accurate information is captured in applicable systems during member transactions. Duties & Responsibilities Duties and Responsibilities Responsible for delivering a high-level of member service. Greet members in a warm and inviting way while exhibiting a professional presence with confidence. Assists in meeting and exceeding individual, team, and credit union goals by referring appropriate products and services, warm transferring to a Personal Banker. Processes financial transactions, including deposits, withdrawals, loan payments, transfers, and cashier's checks. Performs financial transactions in an efficient and accurate manner by providing accurate account information using account security procedures and recognizing account flags. Understands and can identify potential member fraud situations and follow reporting processes as needed. Listen to members seeking to understand needs through consultation, problem solving to resolution by focusing on a can-do approach. Maintains a working knowledge of endorsement requirements and credit union policies regarding the acceptance of checks. Promotes honest and open communication throughout the credit union. Other duties as assigned. Requirements Education and Experience Requirements: High school diploma or equivalent. Previous customer service experience preferred. 1+ years cash handling This position is serves as a foundational role for individuals aspiring to advance their career within the banking industry.