Receptionist jobs at Compass Group USA - 3049 jobs
Overnight Front Desk Agent
Accor Hotels 3.8
Boston, MA jobs
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 8d ago
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Front Desk Agent
Accor Hotels 3.8
Boston, MA jobs
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
* Monitor Queue Rooms throughout the day.
* Address and resolve guest needs as they arise and escalate to the manager as necessary.
* Monitor and solve open folios daily.
* Check in and check out guests according to Raffles standards
* Assist with inquiries via phone call, email or text message
* Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts
* Responsible for maintaining and balancing of their bank float each shift
* Process currency exchange as requested
* Assists to direct and walk guests to their destination in the hotel
* Work with HOTSOS for guest requests.
* Work with Alice to review guest itinerary
* Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
* Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
* Monitor all VIP's and special guest requests.
* Complete daily front desk agent checklist.
* Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each.
* Always maintain a warm and friendly demeanor.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be extremely professional and demonstrate genuine and intuitive service.
* Attend departmental meetings and trainings.
* Maintain regular attendance per schedule.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
* Maintain high standards of lobby and front desk area appearance according to Raffles Standard
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel-related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Offer room upsell to guests when appropriate
Qualifications
Education & Experience:
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Computer experience required.
* Customer Services experience required.
Physical Requirements:
* Flexible hours including overnight shifts
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
Additional Information
Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
$27 hourly 8d ago
Front Desk Agent
Accor North America, Inc. 3.8
Boston, MA jobs
The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Monitor Queue Rooms throughout the day. Front Desk, Agent, Hotel
$32k-37k yearly est. 8d ago
Overnight Front Desk Agent
Accor North America, Inc. 3.8
Boston, MA jobs
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Age Agent, Front Desk, Overnight, Hotel
$32k-37k yearly est. 8d ago
Front Desk Agent-Embassy Suites Baton Rouge, LA
Blue Sky Hospitality Solutions 3.6
Baton Rouge, LA jobs
The Front Desk Supervisor is responsible for assisting the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
CANDIDATE PROFILE
Experience:
• High school diploma or equivalent required, and college degree preferred.
• Minimum 2 years previous hotel Front Desk experience required, with supervisory experience preferred.
• Hilton brand experience preferred. Hilton OnQ experience a plus.
JOB ESSENTIALS
• Supervise Front Desk operations during your assigned shift to a consistently high standard to ensure rewarding experiences for guests.
• Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
• Assist staff with all of the front desk functions to include the PBX Operator role.
• Conduct daily stand-up meetings, communicate effectively with all staff and provide any information necessary to provide guest service in accordance with Brand standards.
• Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
• Manage workflow, room status and group activity and effectively communicate changes/updates with other departments to positively impact the guest experience.
• Resolve discrepancies on the room status report with Housekeeping
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the "Make it Right" established guidelines.
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
• Assist management in training and motivating employees to increase team efficiency and overall productivity; serve as a role model for the Front office team and others.
• Assist to maintain a safe work environment within the Front office operations. Report accidents, injuries, and unsafe work conditions in accordance to hotel procedures; complete safety training and certifications.
• Maintain confidentiality of all guests and hotel information
• Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
• Provides for a safe work environment by following all safety and security procedures and rules. Ensure work area is clean and clear of debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
• Perform any other job related duties as assigned.
Other
• Ability to access and accurately input information using a moderately complex computer system
• Able to handle cash and credit transactions.
• General knowledge of local area attractions and transportation.
• Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
• Monitor and maintain the front office systems and equipment to ensure their optimum performance.
• Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Assist FOM/AFOM to ensure all Front Office Quality Standards are complied with and are consistently applied.
• Ability to observe and detect signs of emergency situations.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Command of the English language both written and verbal.
• Ability to multi-task, and prioritizes with excellent follow up skills and customer service.
• Regular attendance in conformance with the standards is essential to the successful performance of this position.
• Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Physical Demands
• Some lifting may be required. This position may require 75%+ or more of time on their feet.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**
I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.
$25k-30k yearly est. 8d ago
Front Desk Agent -Embassy Suites Baton Rouge, LA
Blue Sky Hospitality Solutions 3.6
Baton Rouge, LA jobs
We're looking for an agreeable Front Desk Agent to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential.
We want you to make our guests and visitors feel appreciated and valued while on our premises. Ability to work a flexible schedule
Experience
Guest Services Responsibilities
Hilton OnQ experience a plus.
Greet and welcome guests upon arrival.
Register guests into the computer, verifying reservation, address, and credit information.
Promote the Guest Loyalty Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily.
Answer phone in a timely manner.
respond & process requests for late check outs, room changes, lockouts, billing inquiries, and extension of stay.
Keep activity log updated to allow for proper follow-up.
Ensure guest satisfaction.
Issue key to and control entrance of safety deposit boxes.
Post miscellaneous charges as requested.
Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Guest Services Requirements
Familiarity with office machines (e.g., fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma: additional qualifications will be a plus.
adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
Physical Demands
Some lifting may be required. This position may require 75%+ or more of time on their feet.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
$25k-30k yearly est. 8d ago
Front Desk Agent
Blue Sky Hospitality Solutions 3.6
Pittsburgh, PA jobs
About the Front Desk Agent
Wyndham Garden Pittsburgh Airport -- We're looking for a friendly, team-oriented Front Desk Representative to join our amazing team, and to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.
The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential.
We want you to make our guests and visitors feel appreciated and valued while on our premises.
Front Desk Responsibilities
Greet and welcome guests upon arrival.
Register guests into the computer, verifying reservation, address, and credit information.
Promote the Guest Loyalty Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily.
Cash checks and exchange currency for guests.
Answer phone in a timely manner.
Respond & process requests for late check outs, room changes, lock-outs, billing inquiries, and extension of stay.
Keep activity log updated to allow for proper follow-up.
Ensure guest satisfaction
Issue key to and control entrance of safety deposit boxes.
Post miscellaneous charges as requested.
Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Front Desk Requirements
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Some weekends and holidays are required
$26k-31k yearly est. 8d ago
Office Assistant IV
American Federation of State, County and Municipal Employees 4.2
Washington, DC jobs
This position performs advance-level clerical, administrative and related work as required by the Organizing and Field Services Department and its staff. It requires good writing skills, attention to detail and discretion. This position manages and coordinates several projects simultaneously and handles confidential and time sensitive documents.
DUTIES:
Performs and completes special projects in an effective and timely manner.
Creates/produces tables, documents, reports and charts. Maintains and prepares statistical information and complex reports. Prepares correspondence, queries, reports and other office forms, from draft to final form. Pays close attention to details, as well as grammar and punctuation. Routes final correspondence.
Processes information by comparing, calculating and/or transferring information to other data sources and ensures accuracy of data transfer.
Prepares and processes invoices for payment according to the approved budget and guidelines. Prepares EAFs and APTs for payment. Acquire checks. Maintains budget records. Copies, mails, logs information and files.
Supports all OFS programs, meetings, committees, conferences and conventions. Assists in the coordination of logistics for meetings and conferences.
Prepares and processes travel authorizations, leave requests and expense reports for department staff, as well as non-staff.
Creates and maintains filing systems for various activities. Sort, store and retrieve information as needed.
Schedules appointments, conference calls and meetings. Assists with the facilitation of web meetings. Takes notes as assigned.
Manages distribution of mail. Regularly checks fax machines for documents.
Orders and maintains supply levels for the department.
Updates directories, departmental databases and committee lists.
Answers incoming calls for the department, screens calls, routes calls or takes and delivers messages. Places calls as requested. Handles routine requests for information.
Performs other related duties as assigned.
REQUIREMENTS:
Education & Experience:
High school graduate or equivalent with a minimum of five (5) years of office experience plus general knowledge of office and organizational procedures or an equivalent combination of education and experience which provides the following knowledge, skills and abilities.
Skills:
High level proficiency in MS Office Suite, especially Excel, MS Access, as well as other databases and software programs.
Ability to use MS Outlook, including the calendar program, and perform accurate data entry into databases.
Excellent knowledge of office and organizational procedures.
Must be able to independently complete assignments and work under pressure to meet tight schedules. Sufficient written and oral communication skills to exchange routine information.
Strong ability to proofread documents and compose correspondence.
Communication skills sufficient to exchange routine information.
Ability to establish and maintain effective working relationships.
Ability to comminucate in Spanish is desired
AFSCME is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.
$34k-44k yearly est. 8d ago
Office Assistant IV
American Federation of State, County and Municipal Employees 4.2
Washington, DC jobs
This position provides advance-level clerical, administrative support and related work as required for the Political Action Department (including supporting the Director, Associate and Assistant Directors, Administrative Assistant, and Field Support Staff). This position requires excellent communication skills, attention to detail, good judgment, and discretion. Duties include budget development and tracking, conference/meeting planning, scheduling, and other office administrative support.
Duties:
Office support tasks including sorting and delivering mail, answering department main phone line, scanning, copying, electronic filing, office supply ordering, payment and purchase order processing, processing staff time off and business card requests.
Edit, format, and distribute department communication from the department's management team to internal and external distribution lists.
Update department staff contact materials and email groups. Maintain the Affiliate Political and Legislative Directors contact list. Create online survey forms.
Act as a backup to the Administrative Assistant.
Assist management and staff with travel authorizations, travel arrangements, and expense reporting.
Support calendar and scheduling for management team to include in person and virtual meetings via Teams, Zoom, and other similar technology. Assist with logistics, supplies, and creation of materials for meetings and conferences.
Assist with training new staff and apprentices on calendar coordination, travel and advance forms, time and attendance submission, and other office procedures.
Assist with training and meeting coordination with department managers and staff.
Maintain tracking spreadsheets for department budgets, contracts, off-site storage, and staff completion for various yearly reports.
Provide administrative/organizational support for the department's "Get Out the Vote" (GOTV) activity and other major department efforts.
Perform other related duties as assigned.
Requirements:
Education and Experience
High school graduate or equivalent and a minimum of (5) five years of office experience plus general knowledge of office and organizational procedures or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
Skills Requirements:
High level proficiency in MS Office Suite (Outlook, Word, Excel and PowerPoint) and MS OneDrive/SharePoint.
Excellent knowledge of office and organizational procedures.
Basic knowledge of office equipment such as reproduction and telephones.
Must be able to independently complete assignments and work under pressure to meet tight schedules.
Strong ability to proofread documents and compose correspondence.
Strong written and oral communication skills.
Travel & Work hours
Overtime and travel may be required.
AFSCME is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.
$34k-44k yearly est. 8d ago
Front Desk Agent
Ballantyne Golf Resort 3.8
Nashville, TN jobs
Front Desk Agent at Conrad Nashville
Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today's sophisticated sightseer.
Job Summary: Greets and registers guests, providing kind, attentive, authentic, and courteous service. Welcomes all guests to conduct arrival and departure via POS. Offers and promotes all hotel services, amenities, and upsells products to our guests, offers clear communication and the ability to actively listen with empathy. Resolves guest challenges throughout their stay in our hotel, with empowerment to exceed expectations in line with company goals, objectives, vision, and values of The Conrad Nashville.
If you were hired on or before July 31, 2022, you will be eligible for an Opening Bonus as part of our opening team!
Key Responsibilities:
* Able to offer guest suggestions for appropriate local entertainment in Nashville
* Follows and offers a consistent authentic delivery of Forbes Service guidelines for excellence
* With empowerment to resolve any guest concerns, shows empathy, offers apologies, and demonstrates good listening skills with the ability to resolve concerns in a proactive manner, or seek guidance to do so.
* Upholds all procedures for VIP guests, security protocol, and safety of all
* Must possess the ability to post and balance all levels of charges efficiently and accurately
* Comply with all systems and procedures trained by Front Office Manager, as Rebates, Upgrade, Cash handling Procedures & all operational POS systems & hotel technology
* Promotes HHonors, as to ensure benefits are promoted and enrollments achieved, following all guidelines as trained
* Consistently demonstrates positive body language, a clear telephone voice with the ability to show empathy, kindness, and pro-active thinking in line with Conrad Nashville service excellence
* Remain calm and alert especially during emergency situations and heavy hotel activity.
Education and Experience:
* Minimum of two (2) years experience in customer service
* High School Diploma or GED Equilvant
* Knowledge of Hilton systems preferred
* Luxury hotel experience preferred
* Cash handling experience
Skills & Abilities:
* Detail Orientated
* Strong Customer Service Focus
* Excellent verbal communication skills
* Basic computer and math skills
Physical Requirements:
* Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual activity.
* Must be able to lift up to 25 lbs. on a regular and continuing basis.
* All team members must maintain a neat, professional, clean, and well-groomed appearance.
Benefits:
401k after 90 days, fully vested, company match to 3%
Medical (4 plan choices)
Dental (2 Plan choices)
Vision
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Awesome Paid Time Off policy
Hilton Discounts Worldwide
Northwood Hospitality Discounts
Free Parking
$21k-23k yearly est. 8d ago
Front Desk Supervisor
Ballantyne Golf Resort 3.8
Charlotte, NC jobs
Front Desk Supervisor at The Ballantyne, A Luxury Collection Hotel
Who we are: The Ballantyne, A Luxury Collection Hotel is where our guests experience southern hospitality and luxurious resort amenities such as our Destination Day Spa for Wellness and Relaxation. Plus, our Gallery Restaurant that has exceptional cuisine that creates unique experiences for our guests. We are looking for motivated individuals who are passionate about exceeding guests' expectations.
Job Summary: The Front Desk Supervisor oversees all front desk operations at the hotel. This includes the role of resident expert on all brand standards related to check-in and checkout procedures, guest services, and the general operation of hotel facilities.
Job Duties
Oversees and assists Front Desk Agents in checking guests in and out of the hotel in accordance with brand and company policy, to include confirming reservations, assigning rooms, processing payment and issuing/activating room keys.
Acts as a hotel ambassador by promptly and professionally greeting all guests.
Promotes and enrolls guests in the Marriott Bonvoy membership program, ensuring that members are appropriately recognized and all Marriott standards are met.
Provides assistance and answers guests' questions in person and via phone and email regarding the property, local areas of interest and area restaurants.
Responds quickly to and resolves guests' concerns, to include resolving any late and/or disputed charges. Follows up to ensure guest satisfaction.
Trains newly hired Front Desk Agents and conducts regular brand and job-related training.
Generates a variety of reports related to front desk operations, including closing reports and the daily number of arrivals and departures.
Communicates regularly with Housekeeping, Engineering and Sales on room availability, VIP guests, room blocks, etc.
Education and Experience
High school diploma or equivalent; associates degree preferred
2+ years of hotel front desk experience
Previous supervisory experience
Experience using point of sale systems preferred
Skills and Abilities
Excellent verbal and written communication skills
Detail oriented
Ability to prioritize and organize work
Strong time management skills
Proficient computer skills using Microsoft Office
Basic mathematical skills
Ability to work a flexible schedule, including evenings, weekends and holidays
Physical Requirements
* Ability to stand for extended periods, sit, walk, talk, hear, reach, grasp and perform repetitive motions
* Ability to push, pull, lift, carry or otherwise move up to 10 lbs.
Benefits:
401k after 90 days, fully vested, company match to 3%
Medical (4 plan choices)
Dental (2 Plan choices)
Vision
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Awesome Paid Time Off policy
Marriott Hotel Discounts Worldwide
Northwood Hospitality Discounts
Discounts at our Gallery Restaurant and Spa
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
$20k-23k yearly est. 8d ago
Receptionist/Data Entry
Ocean Club of Florida 2.8
Ocean Ridge, FL jobs
We looking for a positive, hard-working and reliable receptionist who is able to start immediately. This person will take on a variety of tasks and must be excited to tackle administrative duties including reception and office management. This is a great opportunity for someone who wants to advance their administrative skills in a lively and dynamic environment.
Responsibilities include:
Greeting guests and answering phones
Receiving and sorting mail and helping with facilities
Ordering supplies
Ad clerical work as assigned
Requirements:
Must be able to start after interview
Office and/or administrative support
Eagar to take on responsibilities and learn
Please submit your resume for consideration. Thanks, and we look forward to hearing from you!
$19k-29k yearly est. 60d+ ago
Resort Services Telephone Operator (PBX)
Streamsong Golf Resort 4.3
Bowling Green, FL jobs
Job Description
Essential Functions:
Answer all incoming calls promptly in the prescribed manner.
Answer all in house calls and follow through in resolving guest problems and/or requests courteously and accurately.
Manage and respond to all Streamsong Connect (Zingle) inquiries and requests in a timely manner.
Manage and respond to all incoming internet chat windows in a timely manner.
Enter service and maintenance requests into Hot SoS
Non-Essential Functions:
Be familiar with the resort, its services and the local area.
Be familiar with room reservations, tee times and dining procedures, assist as needed.
Knowledge and Skills:
Education: None required.
Experience: No prior experience necessary.
Skills and Abilities: Working knowledge is generally learned on the job. Pleasant phone voice. Hospitable personality.
Streamsong Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit *************************
KemperSports Management is an equal opportunity employer.
KemperSports Management participates in E-Verify with the Department of Homeland Security.
$22k-26k yearly est. 10d ago
Front Desk Receptionist- Country Club Fitness Center
Serrano Country Club 3.4
El Dorado Hills, CA jobs
Serrano Country Club Fitness Center is seeking a part-time Front Desk Receptionist to join our team! We're looking for a reliable, outgoing, and detail-oriented individual to provide excellent service to our members. This position is perfect for a college student.
Responsibilities:
Greet and check in members and guests.
Take reservations for fitness classes and tennis courts.
Maintain cleanliness-restock towels, empty trash, sanitize equipment and high-touch areas.
Perform other custodial tasks and duties as needed.
Part-time position- Monday thru Thursday 9AM-1PM
Pay: $16.90 per hour
Background check required
Complimentary meal provided
Join our team and be part of the premier fitness experience at Serrano Country Club! Apply today!
$16.9 hourly 1d ago
Receptionist and Administrative Support
Dave & Buster's, Inc. 4.5
Coppell, TX jobs
Dave & Buster's/Main Event is seeking highly skilled and motivated Receptionist & Administrative Support to provide administrative and clerical support to the Human Resources leadership team while serving as the first point of contact for guests and team members at the Store Support Center. This position plays a key role in creating a welcoming, professional environment and ensuring the smooth execution of administrative and business processes that support the HR function.
What Success Looks Like
You will be an outstanding fit for this role if you:
* Greet everyone with a warm smile and naturally set a positive, welcoming tone.
* Demonstrate a friendly and professional demeanor, both in person and over the phone.
* Thrive in a fast-paced environment and confidently juggle multiple priorities.
* Work with a strong sense of urgency and enjoy staying one step ahead.
* Take pride in accuracy, organization, and attention to detail.
* Have experience managing calendars, coordinating meetings, and supporting events.
* Maintain detailed records and documentation with discretion and confidentiality.
* Enjoy working hard, supporting others, and having fun along the way.
A Day in the Life
As the first point of contact at the Store Support Center, you play a critical role in the daily experience of guests and team members. Your responsibilities include but are not limited to:
* Welcoming and assisting on-site guests, determining the nature of their visit, and announcing visitors as appropriate.
* Regularly interacting with Store Support Center team members and senior leadership.
* Supporting nameplate, employee Power Card, and house account card processes, including:
* Creating and maintaining order files
* Creating nameplates for new team members
* Loading card numbers and supporting new and existing team members with their cards
* Providing administrative support for HR systems as needed.
* Responding to team member requests and routing inquiries to the appropriate partners.
* Scheduling and coordinating standard and ad hoc meetings.
* Supporting executive calendars as needed.
* Supporting a guest-focused culture by performing other duties as assigned.
Education, Experience & Required Skills
* High school diploma or GED required; two-year college degree preferred.
* Two plus years of related administrative, receptionist, or office support experience, or an equivalent combination of education and experience.
* Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
* Exceptional organizational skills with strong attention to detail and punctuality.
* Well-developed interpersonal and communication skills.
* Proven ability to work effectively both independently and as part of a team.
* Ability to write clear, professional correspondence.
* Strong problem-solving skills with the ability to apply judgment in routine and standardized situations.
WHAT'S IN IT FOR ME?:
Dave & Buster's is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.
* Exclusive discounts on food and games at D&B & Main Event.
* Paid Time Off (PTO) that increases with tenure.
* 10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
* Medical, dental, vision and voluntary benefits
oPart Time/Full Time benefits available
oSub Benefits:
* Livongo, SurgeryPlus, and Telehealth benefits
* 401k with company match following 6 months of employment.
* Buster's Legacy Fund (Support Team Members during difficult Times)
* Employee Assistance Program (EAP) Offerings.
* Work out facility on-site.
* Employee Power Card | Free Video Games.
We work hard, play hard and have FUN!
Salary Range:
40620
* 54160
We are an equal opportunity employer and participate in E-Verify in states where required.
$22k-28k yearly est. Auto-Apply 6d ago
Telephone Operator
Kiawah Resort 4.3
Charleston, SC jobs
As a Telephone Operator, you set the first impression for Kiawah Island Golf Resort by answering incoming calls efficiently and with a friendly attitude. Operators always show compassion, consideration, and consistently provide accurate and precise information to our guests with a smile in our voice. Operators are responsible for patiently resolving guests' concerns and graciously complying with their needs.
Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort's actual rate of pay for this position is $18.00 per hour.
Qualifications:
Minimum Education - High school diploma or equivalent.
Positive and energetic attitude.
Basic Computer Skills are required.
Must work both independently and in a team environment.
Good to excellent communication skills in English both verbal and written.
Must be able to pass a background check.
24 Hour Department- Not Able to Accommodate Set Schedules
Expectations & Responsibilities:
Answer incoming calls and direct to appropriate staff.
Take and execute wake-up calls.
Receive guest laundry and dispatch for delivery.
Resolve guest challenges.
Take guests and employees' requests and enter it into the computer system.
Upholds the core values and policies and procedures of the resort.
All other duties, as assigned.
Essential Physical Requirements:
Must be able to lift and carry up to 20 pounds across short-medium distance.
Must be able to work on site due to daily needs of the job requirements.
Perks & Benefits:
Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
Employee Meal Program
Employee Trainings and Appreciation Events throughout the year
Recognition Awards and Incentive Events, Peer to Peer Recognition
Leadership & Career Development
Bi-annual Wellness Fair
Free Parking!
Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
401k - available after 30 days of employment
Our Story:
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise!
#zr
$18 hourly 13d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Massachusetts jobs
PT Front Desk Receptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the Front Desk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the Front Desk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in Front Desk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
$33k-37k yearly est. Auto-Apply 6d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Boston, MA jobs
Job Description
PT Front Desk Receptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the Front Desk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the Front Desk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in Front Desk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
Sunday - Monday, 2pm - 10pm, Optional Additional Hours
$33k-37k yearly est. 4d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Boston, MA jobs
PT Front Desk Receptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the Front Desk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the Front Desk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in Front Desk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
Sunday - Monday, 2pm - 10pm, Optional Additional Hours
$33k-37k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Oakmont Country Club 4.1
Oakmont, PA jobs
Oakmont Country Club is seeking a friendly, professional, service-oriented Front Desk Receptionist to welcome our members and guests. This role is essential in delivering an exceptional member experience by providing courteous service, handling inquiries, and supporting daily front desk operations to maintain our high standards of service and hospitality.
Duties & Responsibilities:
Screen and route incoming telephone calls using proper telephone etiquette to appropriate office or individual using a central switchboard or multi-line telephone system
Welcome members and guests to the Club, provide them with information, answer any queries they may have and direct them to the location of the Club or person they need to see if applicable
Extensive software skills (e.g. Microsoft Office) are required
Communicate professionally and effectively with members and guests
Operate office equipment such as copiers, calculators, personal computers, or other equipment found in the front desk work area
Thoroughly understands and follows proper cash checking and cash handling policies and procedures
Has a working knowledge of the reservations department; takes same day and future reservations
Responsible for selling cigars and cigarettes to members and guests and billing the appropriate member in the POS system
Prepares bills for special events
Maintains the cleanliness and neatness of the Front Desk area
Update lunch and dinner menus
Performs other duties as assigned
Qualifications
This role requires a high attention to detail.
Ability to multi-task.
Ability to quickly problem solve.
Strong communication skills.
Microsoft Office experience is required.
Must be available to work nights, weekends and holidays