Requirements Manager jobs at Compass Group USA - 2001 jobs
Premium Manager - The Ohio State University
Compass Group Careers 4.2
Requirements manager job at Compass Group USA
Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Elevate the premium experience! As a Premium Manager, you will lead the operations of premium suites and club spaces, delivering top-tier service and hospitality for high-profile guests. You will oversee staff, maintain service excellence, and collaborate with sales and operations teams to create memorable experiences for premium clients.
Qualifications:
Bachelor's degree in Hospitality Management, Business, or related field is preferred
3+ years of leadership experience in premium or luxury service environments
Proficiency in Microsoft Office Suite and POS systems
Strong operational and event management skills
Previous experience managing teams in high-end hospitality preferred
Key Responsibilities:
Oversee daily premium club and suite operations
Manage and train premium service staff
Ensure exceptional service delivery and client satisfaction
Collaborate with sales teams to meet client expectations
Coordinate event logistics and maintain premium standards
Monitor budgets, inventory, and operational goals
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
$33k-48k yearly est. 60d+ ago
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Manager
Benihana Inc. 4.3
Columbus, OH jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 10% of the base salary in performance-based bonuses
Competitive Pay
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$71k-105k yearly est. 8d ago
Manager
Benihana, Inc. 4.3
Columbus, OH jobs
Operations Leadership Oversee daily restaurant operations, including front-of-house and back-of-house management Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience Monitor product quality, vendor relat Manager, Hospitality, Operations, Customer Service, Restaurant
$71k-105k yearly est. 8d ago
Manager
Benihana Inc. 4.3
Houston, TX jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 10% of the base salary in performance-based bonuses
Competitive Pay
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$79k-116k yearly est. 8d ago
Manager
Benihana, Inc. 4.3
Houston, TX jobs
Operations Leadership Oversee daily restaurant operations, including front-of-house and back-of-house management Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience Monitor product quality, vendor relat Manager, Hospitality, Operations, Customer Service, Restaurant
$79k-116k yearly est. 8d ago
Manager
Benihana, Inc. 4.3
Atlanta, GA jobs
Operations Leadership Oversee daily restaurant operations, including front-of-house and back-of-house management Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience Monitor product quality, vendor relat Manager, Hospitality, Operations, Customer Service, Restaurant
$74k-109k yearly est. 5d ago
Manager
Benihana Inc. 4.3
Atlanta, GA jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 10% of the base salary in performance-based bonuses
Competitive Pay
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$74k-109k yearly est. 4d ago
Manager
Benihana Inc. 4.3
Pittsburgh, PA jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 10% of the base salary in performance-based bonuses
Competitive Pay
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$77k-112k yearly est. 8d ago
Manager
Benihana Inc. 4.3
Chicago, IL jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 10% of the base salary in performance-based bonuses
Competitive Pay
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do
As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You'll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere.
Key Responsibilities
Operations Leadership
Oversee daily restaurant operations, including front-of-house and back-of-house management
Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
Organize and supervise staff shifts, ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Team Development & Staffing
Recruit, hire, and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation, ensuring a collaborative and high-energy work environment
Guest Satisfaction & Brand Development
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
Uphold THE ONE GROUP's brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
Recommend creative ways to attract new guests, including social media engagement and promotions
Financial & Business Performance
Monitor restaurant revenue and expenses, ensuring profitability and cost control
Identify areas to optimize sales, reduce waste, and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly, monthly, and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies
What We're Looking For
Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
Strong leadership, communication, and problem-solving skills
Acute financial management skills, with experience handling budgets and P&L reports
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$70k-103k yearly est. 8d ago
Manager
Benihana, Inc. 4.3
Chicago, IL jobs
Operations Leadership Oversee daily restaurant operations, including front-of-house and back-of-house management Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience Monitor product quality, vendor relat Manager, Hospitality, Operations, Customer Service, Restaurant
$70k-103k yearly est. 8d ago
Manager
East of Chicago Pizza 3.4
Bridgeport, WV jobs
East of Chicago Pizza WV is hiring a Restaurant Store Manager for our Bridgeport location!
As a Store Manager, youll never be bored. Youll be responsible for making sure our restaurant runs smoothly day in and day out.
We offer:
Competitive compensation
Bonus opportunities
A great work atmosphere
401K Program
Duties/Responsibilities:
Ensuring that our restaurant is fully and appropriately staffed at all times
Maintaining operational excellence so our restaurant is running efficiently and effectively
Ensuring that all laws, regulations, and guidelines are being followed
Ensuring all company policies and Corporate policies are followed at all times
Creating a restaurant atmosphere that both patrons and employees enjoy
Various other tasks as needed
Chalfant Restaurant Management (CRMWV) is an independently & locally owned and operated company based in North Central West Virginia. CRMWV currently owns two East of Chicago Pizza franchises (Shinnston & Bridgeport, as well as Gibby's Ice Cream & Grill in Shinnston. CRMWV is currently working on a 3rd East of Chicago Pizza location in Harrison County, in Nutter Fort. CRMWV is continually looking to expand locally.
$27k-36k yearly est. 1d ago
Manager, Delivery
Breakthru Beverage Group, LLC 4.5
Minneapolis, MN jobs
Manager administration including, but not limited to, workers compensation, new hire interviewing, conducting training for efficiencies and overall safety culture, etc. Administer proper discipline when necessary. Maintain drivers attendance records Manager, Delivery, Customer Experience, Management, Skills
Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at ****************
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Lifestyle Manager will be responsible for supporting the planning and execution of all member, resident and guest experiences. This position will collaborate jointly with the Director of Lifestyle to direct the resident and guest programming ensuring all amenity spaces are consistently set and activated. The Lifestyle Manager will also be responsible for fostering and maintaining relationships with preferred service providers within the local + wider community to ensure exclusive offerings are made available to residents.
This is an in-person position located on-site of the property.
What You'll Do:
Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
Build the company image by cultivating relationships with influential companies and figures throughout the area.
Assist with oversight of the budget, procurement of supplies needed to execute activations + events, mood board creation per activation + resident event, who/what/when/where document completion + Lifestyle folder oversight in the Google Drive
Coordinate all engagement events and activities
Assist in overseeing the food and beverage operations for our Members' club
Coordinate onsite events and outings, and support group activities to increase Member + Resident participation
Assist with amenity space reservations + 3rd party services
Conduct Facility walk thru to ensure safe & appropriate operation of equipment
Synchronize Member and Resident check-ins and Reservations
Assist with guest policies and liability waivers for 1st time guests
Own all lifestyle announcement creation + execution for the Sentral Life App as it relates to lifestyle programming
Support the narrative around the amenity and service experience to present to potential residents inclusive of actively participating in all weekly activations.
Be available consistently for all shifts on the 5th + 41st floor amenity spaces in order to familiarize new + existing residents with our services and their new home.
Effectively motivate team members on a daily basis to promote a positive and exciting work environment.
Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism.
Greet residents by their name and with a smile to make guests feel welcomed and valued.
Develop positive relationships with residents to create a personal and welcoming environment.
Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns and requests.
Prepare + drive various programming + partnership narratives, lessons learned, and playbooks for development projects.
Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the respective Directors.
Perform other related duties and assignments as needed and assigned
Skills and Experience
High school diploma or GED required
Minimum 4 years customer service experience
Minimum 4 years Food and Beverage leadership experience
Supervisory experience a plus
Wellness and Fitness experience a plus
Ability to sell/lease and drive sales without hesitation
Solid understanding of Microsoft Office (Outlook, Excel, Word)
Excellent verbal and written communication skills
Keen attention to detail with a creative problem-solving approach
Ability to work independently and as part of a team
Ability to make decisions and initiate action within established guidelines
Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment
Ability to work a flexible schedule, including evenings and weekends
Community Team Perks + Benefits
• Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
*Premiums apply for spouse, dependent, or family coverage plans
• Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
• Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
• Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
• Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Stand behind a desk for the majority of an 8-hour shift
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
$83k-137k yearly est. Auto-Apply 1d ago
Manager, Identity & Access
Draftkings 4.0
Boston, MA jobs
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Manager, Identity and Access Management (IAM), you'll lead the charge in evolving our enterprise-wide access governance strategy. You'll oversee the development and execution of a future-focused IAM roadmap, managing a team of analysts and engineers dedicated to securing our environment, scaling operations, and meeting regulatory requirements. Your work will directly shape how we manage identities, automate controls, and integrate secure practices across critical platforms and teams. This is a high-impact opportunity to drive transformation and innovation at scale.
What You'll Do:
Build and execute a scalable IAM strategy that aligns with business needs, security best practices, and compliance frameworks.
Oversee access management operations including provisioning, deprovisioning, entitlement reviews, and segregation of duties.
Lead the modernization of IAM technologies, driving automation, cloud integration, and Zero Trust adoption.
Manage IAM platforms like Okta, Azure AD, SailPoint, and CyberArk, ensuring availability, scalability, and security.
Collaborate with teams including HR, IT Operations, Cloud Engineering, and Information Security to align IAM with core processes.
Maintain audit readiness and ensure compliance with SOX, GDPR, and PCI-DSS through strong governance and documentation.
Lead, mentor, and grow a high-performing IAM team, while managing vendor relationships and driving cross-functional initiatives.
What You'll Bring
At least 7 years of experience in Identity and Access Management or related cybersecurity fields, including 3 years in a leadership role.
Deep knowledge of identity governance, SSO, MFA, RBAC, and lifecycle management.
Proven experience managing IAM tools such as Okta, Azure AD, SailPoint, and CyberArk in enterprise environments.
Strong grasp of compliance and audit frameworks including SOX, GDPR, and PCI-DSS.
Hands-on experience with Zero Trust architectures and cloud-based IAM (e.g., AWS IAM, Azure IAM).
Proficiency in scripting and automation using PowerShell, Python, or APIs.
Bachelor's Degree in Computer Science, Information Security, or a related field; certifications like CISSP or CISM preferred.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 148,000.00 USD - 185,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$77k-120k yearly est. Auto-Apply 60d+ ago
Manager
Maryland 4.3
Chester, MD jobs
Job DescriptionAs part of the Subway Team, you as a Manager will focus on eight main things:
Providing an excellent guest experience
Ensuring that great food is prepared & served
Keeping our restaurants functional, clean and beautiful
Managing inventory and money control systems
Coordinating local marketing initiatives, including community outreach
Recruiting staff
Maintaining standards of restaurant safety and security
Being a team player
In addition to the role of a Manager, key parts of your day to day will consist of:
Recruiting and rewarding outstanding Team members
Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
Maintaining business records and analyzing them to help increase sales
Identifying and contacting prospective Guests to promote sales
Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
Planning special events and promotions
As a Subway Team Member, you'll have access to:
Brand partnership discounts
Scholarship Opportunities
Opportunity to earn University course credits
Hands on career experience in a restaurant business
PREREQUISITES Education: High school diploma or equivalent, college degree preferred Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.
ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
*You will receive training on your roles and responsibilities
Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
We use eVerify to confirm U.S. Employment eligibility.
$79k-121k yearly est. 8d ago
Manager II (Pool Posting, Location To Be Determined)
Cherry-Creek 4.1
Colorado jobs
Job Title: Kitchen Manager II
FLSA Exemption Status: Non-Exempt
Classification Group: Food and Nutrition Services
Supervising Position: Director or designee
Pay Plan: Educational Support Personnel
Pay Range: Range 08
Last Updated: 9/2/2025
Pay Information
Benefits Information
JOB SUMMARY: Responsible for oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for knowledge of and enforcement of all food safety and sanitation practices as well as program regulations. Responsible for development of kitchen staff and promotes good community relations among various community and school clientele as directed by the supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Task Descriptions
Frequency
Percentage of Time
1.
Completes all duties and responsibilities of the kitchen manager while participating in preparation, serving, cashiering, and sanitation tasks. Drives and delivers food to satellite locations as needed.
Daily
25%
2.
Supervision and training of 2 to 4 employees.
Daily
15%
3.
Oversees delegation of assignments and follow up to ensure all work is completed timely and efficiently to meet labor budget.
Daily
10%
4.
Ensures all staff is trained as directed.
Daily
10%
5.
Submits to the central office all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance, and equipment requests correctly and timely
Daily
5%
6.
Works with supervisor, SFS, and staff to ensure all health department sanitation standards are met.
Daily
5%
7.
Understands and follows all department revenue handling procedures. Responsible for management of inventory valuing from $ 7000 to $9000.
Daily
5%
8.
Understands and ensures safety policies are followed and worker's compensation procedures are followed. Understands and follows all HACCP mandates
Daily
5%
9.
Carries out all tasks and directives given by supervisor or members of the leadership team. Notifies supervisor of any personal issues and keeps these issues confidential.
Daily
5%
10.
Participates in all required meetings, trainings, and development. Stays current with all district and department communication including voicemail and email. Attends manager meetings as directed. Shares all information with kitchen staff in a timely manner.
Daily
5%
11.
Coordinates promotions to increase meal participation.
Daily
5%
13.
Perform other duties as assigned or requested.
Daily
5%
TOTAL
100%
REPORTING RELATIONSHIPS: This job has supervisor responsibilities including, but not limited to, interviewing, hiring, directing work, assigning work, supervising work, training, evaluating, disciplining, and terminating. Direct reports:
Food Service Worker
MINIMUM QUALIFICATIONS:
The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.
Criminal background check and fingerprinting required
High School Equivalency (HSE) diploma
One (1) year of professional work experience
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium work strength level (lifting or carrying 50 pounds)
Primarily works indoors
Typically a loud noise level
Requires repetitive bending, reaching, pulling
Prolonged standing/walking
Eye/hand coordination for register and computer operation
Visual concentration on equipment
Temperature variations
Work location is subject to change to meet the requirements of the organization
DESIRED QUALIFICATIONS:
Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.
Experience working in the public sector.
1-2 years of experience as an Assistant Kitchen Manager, Kitchen Manager, or Restaurant Manager.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement.
$60k-95k yearly est. Auto-Apply 1d ago
Manager II (Pool Posting, Location To Be Determined)
Cherry Creek 4.1
Centennial, CO jobs
Job Title: Kitchen Manager II
FLSA Exemption Status: Non-Exempt
Classification Group: Food and Nutrition Services
Supervising Position: Director or designee
Pay Plan: Educational Support Personnel
Pay Range: Range 08
Last Updated: 9/2/2025
Pay Information
Benefits Information
JOB SUMMARY: Responsible for oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for knowledge of and enforcement of all food safety and sanitation practices as well as program regulations. Responsible for development of kitchen staff and promotes good community relations among various community and school clientele as directed by the supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Task Descriptions
Frequency
Percentage of Time
1.
Completes all duties and responsibilities of the kitchen manager while participating in preparation, serving, cashiering, and sanitation tasks. Drives and delivers food to satellite locations as needed.
Daily
25%
2.
Supervision and training of 2 to 4 employees.
Daily
15%
3.
Oversees delegation of assignments and follow up to ensure all work is completed timely and efficiently to meet labor budget.
Daily
10%
4.
Ensures all staff is trained as directed.
Daily
10%
5.
Submits to the central office all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance, and equipment requests correctly and timely
Daily
5%
6.
Works with supervisor, SFS, and staff to ensure all health department sanitation standards are met.
Daily
5%
7.
Understands and follows all department revenue handling procedures. Responsible for management of inventory valuing from $ 7000 to $9000.
Daily
5%
8.
Understands and ensures safety policies are followed and worker's compensation procedures are followed. Understands and follows all HACCP mandates
Daily
5%
9.
Carries out all tasks and directives given by supervisor or members of the leadership team. Notifies supervisor of any personal issues and keeps these issues confidential.
Daily
5%
10.
Participates in all required meetings, trainings, and development. Stays current with all district and department communication including voicemail and email. Attends manager meetings as directed. Shares all information with kitchen staff in a timely manner.
Daily
5%
11.
Coordinates promotions to increase meal participation.
Daily
5%
13.
Perform other duties as assigned or requested.
Daily
5%
TOTAL
100%
REPORTING RELATIONSHIPS: This job has supervisor responsibilities including, but not limited to, interviewing, hiring, directing work, assigning work, supervising work, training, evaluating, disciplining, and terminating. Direct reports:
Food Service Worker
MINIMUM QUALIFICATIONS:
The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.
Criminal background check and fingerprinting required
High School Equivalency (HSE) diploma
One (1) year of professional work experience
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium work strength level (lifting or carrying 50 pounds)
Primarily works indoors
Typically a loud noise level
Requires repetitive bending, reaching, pulling
Prolonged standing/walking
Eye/hand coordination for register and computer operation
Visual concentration on equipment
Temperature variations
Work location is subject to change to meet the requirements of the organization
DESIRED QUALIFICATIONS:
Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.
Experience working in the public sector.
1-2 years of experience as an Assistant Kitchen Manager, Kitchen Manager, or Restaurant Manager.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement.
$60k-96k yearly est. Auto-Apply 1d ago
Manager Payments
Resorts World NYC 3.7
New Brunswick, NJ jobs
Key Responsibilities:
Preparation and assessment of key banking and approval processes to include the following:
Customer withdrawal requests such as retail cash withdrawals, other fast-method withdrawals, Customer refund request and Manual customer transactions, including direct bank wire deposits.
Work closely with the Finance team to complete daily reconciliations and assist with all payment requirements
Work closely with the Client Relations team to answer inquiries related to all things payments related and facilitate customer contact where necessary
Coordination with Compliance regarding submission of FINCEN/AML reporting to include investigating customers and determining when to file Suspicious Activity Reports (SAR) and Currency Transaction Reports (CTR); and regarding lodgment of Gaming Regulating Body reporting to include investigating customers and determining when to file fraud forms and miscellaneous issues
Working with others in Operations and Compliance to regularly send internal reports such as payment gateway statistics and chargeback statistics, payment performance, fraud trends, chargeback ratios, customer payment behavior and other key metrics.
Analyze transaction data to identify emerging risks, opportunities for automation, and areas for process improvement, identifying fraud risks and mitigating the risk of loss
Review and investigate customer activity to minimize fraud, ensuring all payment processes comply with NJDGE regulations
Configuring and tuning automated fraud rules and payment checks to improve approval rates while minimizing risk
Investigate and action all appropriate chargeback requests, including receiving chargeback notifications, closing and reconciling appropriate accounts and balances, and gathering evidence where necessary to win chargeback cases
Work with Operations & Compliance to manage and oversee KYC workflows, ensuring all customer verifications are completed accurately and in compliance with regulatory requirements.
Work with the Compliance, Operations and Marketing teams to assess risk profiling of customers
Close and notify customer accounts where appropriate
Strong work ethic. Is accountable, works smart and pushes self and others for results
Relates and works cooperatively with people across levels, functions, culture, and geography to achieve shared goals
Monitor and optimize both automated and manual payment review processes to ensure efficiency, accuracy, and compliance with regulatory requirements.
Collaborate with Product and IT to test, validate, and enhance payment flows, automated rules, and fraud detection tools.
Oversee implementation and tuning of automated checks
Excellent communication skills, both written and verbal, and is effective in a variety of communication settings, i.e. one to one, small and large groups, and among diverse styles and position levels
Innovative and comes up with useful ideas that are new, better, or unique
Learns quickly. Takes on the challenge of unfamiliar tasks
Willingness to work nights, weekends, and holidays
Essential Requirements:
Bachelor level degree or relevant work experience
2+ years of experience in a payments, fraud, AML, or other relevant analytical role
1+ years in iGaming work experience
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge/Work Experience:
Must be able to qualify for and maintain all required New Jersey Division of Gaming Enforcement (NJDGE) licenses and approvals, and reside and perform work within the State of New Jersey.
Language Skills:
Proficiency in English is required
Mathematical Skills & Reasoning Ability:
Must be able to operate independently and make decisions
Must have basic arithmetic skills
Must be able to analyze complex documents
Must be able to reconcile complex bank accounts
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Craps dealer will perform the function of Stickperson.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and prolonged sitting during the shift.
Work Environment:
The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment varies. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.
The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.
NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization.
Salary: $60,000 - $80,000
$60k-80k yearly 56d ago
Manager
Baskin-Robbins 4.0
Bangor, ME jobs
Manager Franchise Organization: Lima Murray Management Reports To: Multi-Unit Manager/Franchisee Pay Range: $20 - $23 / hour A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies:
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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Manager
$20-23 hourly 19d ago
SYSTEM MGR, PATIENT EXPERIENCE - MARIETTA MEMORIAL HOSPITAL - MARIETTA, OH
Compass Group USA Inc. 4.2
Requirements manager job at Compass Group USA
Morrison Healthcare * We are hiring immediately for a Patient Experience System Manager. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Job Summary:
Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.
Key Responsibilities:
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management
Preferred Qualifications:
HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.