Post job

Employee reviews

3.38/5

Out of 48 Compass Group USA reviews, 48% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 48 ratings

Overall rating
3.4
Work environment
2.2
Management
1.9
Career opportunities
2.6
Diversity and inclusion
3.4
Salary and benefits
2.9
Work at Compass Group USA?
Share your experience

Compass Group USA reviews

Employee reviews
profile
3.0
A zippia user wrote a review on Feb 2020
Pros of working at Compass Group USA

My colleagues are great and you have the ability to move up the ladder.

Cons of working at Compass Group USA

As an hourly employee, the pay is below a livable wage no matter the state you live in. We're constantly short-staffed. There's nothing wrong with supporting your teammates, however when management see's you helping in other areas, they tend to take too much advantage of that. The yearly raises are next to nothing, scheduling is all over the place. Some managers expect you to pull miracles out of thin air all while you're down multiple employees due to call-outs or no-call no-shows. Depending on your manager, they might not help out when desperately needed and if they do, they won't really understand the tasks at hand. Also, if your manager did not start off as a fellow employee, chances are that they won't fully comprehend all that you do to support the company. Overall, I believe that in order to have a dedicated and loyal team, managers and corporate need to provide a LIVABLE wage to their hourly employees. Minimum doesn't get anyone anywhere. Also, being actively involved with your employees will do wonders. Listen to their work related issues and administer a solution and be transparent. Compass Group is a multi-billion dollar international company. They would not have made it this far without the ENTIRE team-- and that definitely includes their hourly employees who are the backbone.

Compass Group USA benefits

Although the choices are on the expensive side, full-time employees benefit from health, vision, and dental insurance. Paid vacation, sick hours, and a 401K account are pretty great. Depending on your location and manager, you will receive a free lunch once a day. Other locations take it out of your paycheck before taxes.

Is this useful?
profile
2.0
A zippia user wrote a review on Jul 2025
Pros of working at Compass Group USA

There aren't a lot of pros. At least in the Fairbanks, AK location. Most horrific management I've ever seen and I was a past business owner.

Cons of working at Compass Group USA

Toxic, gaslighting management. Being treated like we are less-than, appointing certain people as supervisors who have no business holding that title.

Compass Group USA benefits

There were none. We didn't even make tips.

What do you like best about Compass Group USA's CEO and the leadership team?

Leadership has no back bone. This location needs to be shut down.

How would you improve Compass Group USA's culture?

Hire management who know how to manage. Demoting/firing several supervisors who are nothing more than glorified drug addicts with a superiority complex.

How did you prepare for the Compass Group USA interview?

I showed up. I didn't need the job, but did it as a second supplementary job. Compass is so desperate for employees they'll hire anyone. People quit on the daily and walk off the job.

How does your compensation at Compass Group USA compare to the industry average?

Not making tips wasn't worth it. I went to work somewhere else where I make triple an hour plus get tips and now have much better management.

What's the diversity at Compass Group USA like?

Compass hires anyone and everyone because like I said, people are routinely quitting on the daily, and compass is desperate.

What brings you the most joy at Compass Group USA?

The day a "supervisor" tried to get in my face because she demanded I take a 30 minute break literally minutes from closing and I told her "no, that's not happening". She decided to name call me, posture violence (I would have won against this meth head anyway), tell me she's recording me (which made me laugh because she wasn't), and watching her become red and unraveled at being told no...yes, that brought me joy. I walked out and quit that same day and now have a far better side gig with triple the pay plus tips.

Is this useful?
profile
2.0
A zippia user wrote a review on Oct 2025
Compass Group USA benefits

Exciting events where you meet new people in Portland, Oregon

Cons of working at Compass Group USA

Poor or no management. Unclear tasks with no system to communicate between departments. Lots of walking and looking for direction. Major favoritism and gossiping in front of working employees. Power playing and job threatening temp workers who came to help them out. No tips on big events even when using POS systems. 5 managers on shift non with any authority to do anything each points the finger at the other.

Pros of working at Compass Group USA

Friendly staff and temps. Free food and drinks. Sometimes you'll get to bring home flowers or a tshirt.

Is this useful?
profile
1.0
A zippia user wrote a review on Mar 2020
Pros of working at Compass Group USA

Steady hours and steady pay.

Cons of working at Compass Group USA

Too much to mention... supervisors show favoritism constantly, don't get appreciated for all my hard work, I get really lousy raises while others who've been there less time get continuous big raises, upper management never does anything about all of the things that go on within the company...

Compass Group USA benefits

The fact that I have a job would be about it.

Is this useful?
profile
2.0
A zippia user wrote a review on Sep 2021
Pros of working at Compass Group USA

Good benefits, I don't work weekends (only at my location though). Free food. Weekends off.

Cons of working at Compass Group USA

Terrible work environment. sexual harassment, and racist comments, foul language and dirty jokes are common. Most coworkers are bad tempered and impatient, and unhappy. This is not a teamwork type environment.

Compass Group USA benefits

Free food!

Is this useful?
profile
1.0
A zippia user wrote a review on Apr 2025
Pros of working at Compass Group USA

salary is good

Cons of working at Compass Group USA

management mishandle situations, hours are not defined, expect 10+ hours.

Compass Group USA benefits

getting paid

Is this useful?
profile
2.0
A zippia user wrote a review on Aug 2024
Pros of working at Compass Group USA

Great pay

Cons of working at Compass Group USA

Horrible work life balance. Understaffed. Low associate pay

Compass Group USA benefits

Bonus

Is this useful?
profile
3.0
A zippia user wrote a review on May 2023
Pros of working at Compass Group USA

Getting to know different people and make lifelong connections!

Cons of working at Compass Group USA

Being disposable and not truly valued unless it benefits the company!

Compass Group USA benefits

I enjoyed the retreats and networking with other workers you normally don't get to see!!

Is this useful?
profile
4.0
A zippia user wrote a review on May 2022
Pros of working at Compass Group USA

It was able to provide a balance between school and work and not feel overwhelmed.

Cons of working at Compass Group USA

It felt at times that they were understaffed or that they wanted to work more hours that you were not able to.

Compass Group USA benefits

Food and select drinks were provided to their employees

Is this useful?
profile
4.0
A zippia user wrote a review on Mar 2022
Pros of working at Compass Group USA

The Support that we were able to tap into.

Cons of working at Compass Group USA

Staff recruiting was an issue.

Compass Group USA benefits

Paid well

Is this useful?
profile
2.0
A zippia user wrote a review on Sep 2021
Pros of working at Compass Group USA

Good benefits, I don't work weekends (only at my location though). Free food. Weekends off.

Cons of working at Compass Group USA

Terrible work environment. sexual harassment, and racist comments, foul language and dirty jokes are common. Most coworkers are bad tempered and impatient, and unhappy. This is not a teamwork type environment.

Compass Group USA benefits

Free food!

Is this useful?
profile
2.0
A zippia user wrote a review on Jun 2021
Pros of working at Compass Group USA

I have my own floor and I detail clean it everyday. My scores are always 100

Cons of working at Compass Group USA

Too much pressure no respect and dignity on the job. Favoritism, short of help. Call inns and no new hires

Compass Group USA benefits

That I live my work with a passion / benefit 0

Is this useful?
profile
4.0
A zippia user wrote a review on May 2021
Pros of working at Compass Group USA

My manager and working with the customers

Cons of working at Compass Group USA

Too physically demanding.

Compass Group USA benefits

Knowing that I'm providing my customers and patients with meals that they'll enjoy.

Is this useful?
profile
5.0
A zippia user wrote a review on Apr 2021
Pros of working at Compass Group USA

The pay was well and the clients was pleasant.

Cons of working at Compass Group USA

You needed a vehicle to travel to your cases,long distance from home.

Is this useful?
profile
3.0
A zippia user wrote a review on Apr 2021
Pros of working at Compass Group USA

I enjoy the free lunches and the PTO.

Cons of working at Compass Group USA

I do not enjoy the pay as I don't feel like it is comparable to other clinical dietitian jobs in this city. In addition, the only way to "move up" or advance your pay is to get away from clinical dietetics and into management or the food service side.

Is this useful?
profile
5.0
A zippia user wrote a review on Feb 2021
Pros of working at Compass Group USA

I love helping others, I have been in customer service since high school.

Cons of working at Compass Group USA

n/a

Compass Group USA benefits

To know I made someone feel better, put a smile on someone's face. Know that I am here to help where needed

Is this useful?
profile
3.0
A zippia user wrote a review on Feb 2021
Pros of working at Compass Group USA

Fast, fun, lots of clients/customers to get to know

Cons of working at Compass Group USA

Micromanaged, cliquey, not clear with communications

Compass Group USA benefits

Decent healthcare

Is this useful?
profile
4.0
A zippia user wrote a review on Jan 2021
Pros of working at Compass Group USA

management and support. Programs were available if you wanted to move up. Training was ample

Cons of working at Compass Group USA

unreliable schedule

Compass Group USA benefits

PTO, medical

Is this useful?
profile
4.0
A zippia user wrote a review on Jan 2021
Pros of working at Compass Group USA

gaining more learning experiences

Cons of working at Compass Group USA

n/a

Compass Group USA benefits

the people I worked with where amazing

Is this useful?
profile
4.0
A zippia user wrote a review on Jan 2021
Pros of working at Compass Group USA

Monday thru Friday job. The customer are young adults and they are easy to please and get along with.

Cons of working at Compass Group USA

No growth .No advancing.

Compass Group USA benefits

Really you have free lunch.

Is this useful?
profile
5.0
A zippia user wrote a review on Dec 2020
Pros of working at Compass Group USA

I like the people

Cons of working at Compass Group USA

It is not in my field of study

Compass Group USA benefits

I got free lunch everyday as long as it was on campus property

Is this useful?
profile
5.0
A zippia user wrote a review on Dec 2020
Pros of working at Compass Group USA

Best manager ever

Cons of working at Compass Group USA

Worse lady working on kitchen with no respect and she hates to be there.

Compass Group USA benefits

I love everything on my company

Is this useful?
profile
5.0
A zippia user wrote a review on Nov 2020
Pros of working at Compass Group USA

Benefits, Pay were great. They were the best

Cons of working at Compass Group USA

Middle Management was iffy depending on department

Compass Group USA benefits

Discounts

Is this useful?
profile
3.0
A zippia user wrote a review on Nov 2020
Pros of working at Compass Group USA

Been at my kitchen for 20 years

Cons of working at Compass Group USA

They tease you with promotion and yank the ladder out from under you.

Is this useful?
profile
5.0
A zippia user wrote a review on Oct 2020
Pros of working at Compass Group USA

It was a friendly yet professional environment.

Cons of working at Compass Group USA

Being outside of the most of the time.

Compass Group USA benefits

It was the first time I received tips for my work.

Is this useful?
profile
4.0
A zippia user wrote a review on Oct 2020
Pros of working at Compass Group USA

Ability to climb corporate ladder.

Cons of working at Compass Group USA

Human Resources not slot of help

Compass Group USA benefits

Company vehicle

Is this useful?
profile
2.0
A zippia user wrote a review on Oct 2020
Pros of working at Compass Group USA

Meeting people and keeping busy and waiting on people.

Cons of working at Compass Group USA

Doing everyone jobs because always short handed.

Compass Group USA benefits

Insurance and vacation pay

Is this useful?
profile
4.0
A zippia user wrote a review on Oct 2020
Pros of working at Compass Group USA

Working with independent living and assisted living residents.

Cons of working at Compass Group USA

Administration and how they seem to not care about residents as much as they care about financials.

Compass Group USA benefits

Free food.

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2020
Pros of working at Compass Group USA

Compass/Foodbuy is a great organization and I was very happy there until the pandemic

Is this useful?
profile
4.0
A zippia user wrote a review on Sep 2020
Pros of working at Compass Group USA

The staff are friendly and accommodating and the flexibility of the hours offered

Cons of working at Compass Group USA

It was a part-time job

Compass Group USA benefits

Training

Is this useful?
profile
4.0
A zippia user wrote a review on Sep 2020
Pros of working at Compass Group USA

working with the kids

Cons of working at Compass Group USA

There were more bossess than workers

Compass Group USA benefits

I had the summer off

Is this useful?
profile
3.0
A zippia user wrote a review on Aug 2020
Pros of working at Compass Group USA

Versatility

Cons of working at Compass Group USA

Not being placed where I was promised

Compass Group USA benefits

Free lunch and disability accommodations

Is this useful?
profile
3.0
A zippia user wrote a review on Jun 2020
Pros of working at Compass Group USA

I like the students and being able to give input.

Cons of working at Compass Group USA

Never have enough help,I like working hard but hate leaving exhausted.

Is this useful?
profile
4.0
A zippia user wrote a review on May 2020
Pros of working at Compass Group USA

They were understanding and worked with you to resolve problems. Plenty of training and opportunities were available. The manager was also very attentive to my needs and suggestions.

Is this useful?
profile
2.0
A zippia user wrote a review on Apr 2020
Pros of working at Compass Group USA

Fellow coworkers

Cons of working at Compass Group USA

The mornings were to early for where I lived.

Compass Group USA benefits

We had good discounts and I liked having the weekends off

Is this useful?
profile
1.0
A zippia user wrote a review on Mar 2020
Pros of working at Compass Group USA

Steady hours and steady pay.

Cons of working at Compass Group USA

Too much to mention... supervisors show favoritism constantly, don't get appreciated for all my hard work, I get really lousy raises while others who've been there less time get continuous big raises, upper management never does anything about all of the things that go on within the company...

Compass Group USA benefits

The fact that I have a job would be about it.

Is this useful?
profile
4.0
A zippia user wrote a review on Jan 2020
Pros of working at Compass Group USA

I enjoy the fact that the Hours are not extremely demanding.

Cons of working at Compass Group USA

Transfer Guidelines.

Compass Group USA benefits

Discounts on certain brands.

Is this useful?
profile
5.0
A zippia user wrote a review on Nov 2019
Pros of working at Compass Group USA

A wealth of training and upward mobility for those who seek it.

Cons of working at Compass Group USA

A lot of jobs are entry level and see turnover

Compass Group USA benefits

Preference for internal candidates

Is this useful?
profile
1.0
A zippia user wrote a review on Oct 2019
Pros of working at Compass Group USA

The amount of OT pay initially

Cons of working at Compass Group USA

Almost everything. poor leadership, direction, and communication. The atmosphere and culture made it a challenge . It has a very factory like vibe.

Compass Group USA benefits

Follow the campus academic calendar. Breaks.

Is this useful?
profile
3.0
A zippia user wrote a review on Oct 2019
Pros of working at Compass Group USA

Team members to coach and mentor.

Cons of working at Compass Group USA

Unders staffed for volume of business.

Compass Group USA benefits

Guest services

Is this useful?

Rate Compass Group USA's encouragement of employee feedback.

Zippia waving zebra
Work at Compass Group USA? Share your experience

Zippia score

Compass Group USA salaries

8.3
Salary score
The national average salary for a Compass Group USA employee in the United States is $36,561 per year or $18 per hour. Employees in the top 10 percent can make over $61,000 per year, while employees at the bottom 10 percent earn less than $21,000 per year.

Compass Group USA demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Compass Group USA financial performance

7.0
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Do you work at Compass Group USA?

Did the Compass Group USA act on employee feedback?