Compassus jobs in Peoria, IL

- 37 jobs

Hospice Care Consultant
Compassus 4.2
Compassus job in Peoria, IL
Company: Compassus The Hospice Care Consultant (HCC) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Care Consultant (HCC) is responsible for growing Compassus' market share within a defined Book of Business to help more patients get the care they need. This role focuses on growing hospice admissions by building strong relationships with healthcare providers, identifying eligible patients, and helping to ensure they are admitted quickly and appropriately. This dynamic, high-performing sales professional is expected to meet or exceed clear admissions and market share growth goals. These goals are met by identifying and opening new accounts, and by growing share within existing accounts. Success in this role requires more than strong sales abilities. The HCC must bring compassion, resilience, and the ability to support patients, families, and healthcare partners during highly sensitive and emotional times. The ideal candidate is highly-motivated to achieve growth objectives, confident in navigating complex, emotional conversations, and comfortable working through difficult situations with professionalism and care. They take complete ownership of their work, stay organized under pressure, and bring a passion for helping people receive high-quality care when they need it most. Position Specific Responsibilities • Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts. Leverage Compassus-provided tools to identify new opportunities through detailed market analysis • Secure referrals from physicians, staff, and administrators and partner with the operations team to ensure all clinically-eligible patients are rapidly admitted • Take full ownership of meeting or exceeding weekly performance goals. Grow productivity levels on / ahead of pace with tenure-based company expectations • Cultivate and manage strong, trust-based relationships with referral sources leveraging a personal, needs-based consultative sales approach • Show genuine compassion and empathy to patients and families. Maintain resilience in the face of the significant emotional challenges inherent to working in hospice care • Always prioritize the patient. Be ready / willing to work outside standard business hours, including evenings and weekends, to ensure timely support and service for patients in need • Seek out feedback from referral sources on service levels, quality, patients, etc. and demonstrate rapid, attentive responsiveness to protect the referral source relationship. Relay valuable insights to the operations team and help facilitate change where it is needed • Demonstrate adaptability and readily embrace change (e.g. business priorities, team structure, and market dynamics) if / when it arises. Be ready to do what's required to best-support the team / business • Provide clinical training and education to referral partners to help improve understanding of hospice care Education and/or Experience Bachelor's degree in Business strongly preferred. An equivalent combination of education and experience will be considered. At least five (5) plus years of successful sales experience in relevant roles Proven track record of meeting / exceeding sales goals, with the ability to find and grow new accounts Excellent customer relationship management skills that drive continued growth in long-standing accounts Experience in Hospice, Home Health, or Healthcare industry preferred, but top-performing sales professionals who understand and accept the challenges of hospice care are encouraged to apply Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to use communication methods and strategies that influence desired results at senior levels within the assigned Accounts. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Proven effective verbal, computer, written, and presentation/communication skills. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Ability to quickly adapt and respond to job, environmental, and industry changes. Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business planning. Strong clinical knowledge, with the confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, and department managers to present a value proposition. A professional presence that influences desired results with both external and internal stakeholders. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$73k-88k yearly est. Auto-Apply 60d+ ago
Hospice Aide
Compassus 4.2
Compassus job in Peoria, IL
Company: Compassus At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling, a supportive family-focused culture and first-class compensation and benefits. Your position perks as a Hospice Aide * Competitive pay * Comprehensive onboarding * Health, dental, vision for part & full-time positions * Wellness reimbursements for physicals and gym memberships * Pre-tax FSA and HSA plans (HSA w/company contributions) * Generous Paid Time Off plan that increases with tenure * 401(k) with company matching contributions * Tuition reimbursement * Company paid life and long-term disability insurance * Company paid parental leave with tenure for birth, adoption, and foster parents * Voluntary long-term care, critical illness, and accident insurance * Employee Assistance program * Local and national award programs * Referral bonus program * Mileage reimbursement * Corporate discount program w/access to >300,000 businesses * Company assistance program supporting teammates in times of need How you will make an impact as a Hospice Aide * Provide comfort care to patients enabling them to remain at home with their loved ones * Work as a member of the hospice team to meet each patient's unique physical, emotional, and spiritual needs * Help patients approach their final days with joy, peace, and dignity * Enhance the quality of someone's life every day Hospice Aide Requirements * Certified Nursing Assistant highly preferred. * In states where licensure is not required (AL, AZ, CT, GA, IA, IL, KS, LA, MA, ME, MI, MS, MT, NM, OH, OK, PA, SC, TN, TX, WV), applicants must meet one of the following: * They are already a licensed/certified aide; or * They have completed a state-approved nurse aide training program AND have been continuously employed in that capacity for the previous 24 months * Current CPR certification required. Care for Who I Am is Caring for Who We Are. Together We Are: Welcoming everyone. Empowering belonging. Allying for inclusivity. Removing barriers. Engaging community. WE ARE fostering an inclusive environment where every teammate matters and can be their best selves. WE ARE becoming a reflection of our patients, families, and partners. WE ARE transforming care at home for every community serve. #LI-LF1 Pay Range: $16.90 - $23.66 / hour Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage * Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. * Career Development: Access leadership pathways, mentorship, and personalized professional development. * Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. * Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. * Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. * A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$16.9-23.7 hourly Auto-Apply 4d ago
Community Health Worker
Heartland Health Services, After Hours Care 4.3
Peoria, IL job
Benefits Offered 401K employer match up to 4% 10 paid holidays per year 4 weeks accrued PTO per year Health Benefits on day 1 of employment (medical/dental/vision, etc.) $50,000 company paid life insurance The Community Health Worker (CHW) provides fair, accurate, and impartial information and provides enrollment assistance activities for eligible health center patients and service area residents into affordable health insurance coverage, in accordance with the Heartland Health Services' (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. Essential Functions * Conducts public education activities to raise awareness about insurance coverages. * Provides information and services in a fair, accurate, and impartial manner. Such information must acknowledge other health programs (such as Medicaid and the Children's Health Insurance Program (CHIP). * Facilitates selection of a qualified health plan. * Provides referrals to any applicable office of health insurance consumer assistance or health insurance ombudsman established under Section 2793 of the Public Health Service Act, or any other appropriate state agency or agencies, for any enrollee with a grievance, complaint, or question regarding their health plan, coverage, or a determination under such plan or coverage. * Provides information in a manner that is culturally and linguistically appropriate to the needs of the population being served by the Exchange, including individuals with limited English proficiency, and ensure accessibility and usability of Navigator tools, such as fact sheets, and functions for individuals with disabilities in accordance with the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. * Educates individuals and communities about how to use and operate within social services systems * Educates individuals about community perspectives and cultural norms. * Builds health literacy program(s) and cross-cultural communication(s). * Assists in the planning, marketing, and support of special events. * Ensures participation in appropriate marketing and outreach activities. * Conducts health promotion and disease prevention education for participants and the community coordinating services between clinical teams and community partners. * Participates and advocates in care coordination of services and provides referrals and follow-up. * Facilitates social determinants of health services and address barriers to resources. * Documents and tracks individual and population data in appropriate databases. * Documents all consumer, patient, and community encounters in EPIC and maintains confidentiality and accurate reporting. * Continuously expands knowledge of community resources while building resource capacity. * Complies with CHW certified training and completes all applicable federal and state enrollment training required to assist individuals and families. Continues training with CHW peers and CHW groups. * Provides basic screening assessments to determine those eligible for additional programs or services * Assists with completion of applications for Social Security, Manage-my-Case, Medicaid, MyChart and appeals. * Travels to designated counties, community locations, and various locations to perform outreach, presentations, and in-services as required. * Demonstrates and maintains expertise in eligibility and enrollment rules and procedures, the range of qualified health plan options and insurance affordability programs, to address the needs of the hard to reach, homeless, uninsured, and underinsured populations. * Conducts outreach and in-reach through case findings/recruitment of individuals, families, and community partners through events, follow-up services, and community groups. * Conducts home visits to provide education, assessments, and social support, as directed. * Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. * Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes. * Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. * Maintains and assures confidentiality of patient information in accordance with HHS's policies. * Reports building/equipment problems through the appropriate channels. * Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. * Attends all staff meetings, department meetings, and any other meetings as required. Requirements * High school diploma or equivalent. * Bi-lingual in Spanish and English preferred but not required. * SHIP certification required or obtainable within 6 months of employment. * Certified Application Counselor license required or obtainable within 6 months of employment. * Minimum 2 years of experience in healthcare coverage and community resources. * Ability to effectively communicate within and across departments and community at large. * Ability to comply with applicable federal and state training requirements. * Own vehicle, valid driver's license, and auto insurance.
$50k-69k yearly est. 24d ago
Vitas Sales Representative
Vitas Healthcare 4.1
Peoria, IL job
WHO WE ARE At VITAS Healthcare, we've been the nation's leading end-of-life care provider for more than 45 years. We're not just a hospice company-we're a mission-driven movement built on compassion, support, and growth When you join VITAS, you're stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference. WHAT YOU'LL DO As a VITAS Representative, you'll be at the front line of change-educating physicians, healthcare leaders & professionals about the value of hospice care. You'll: Build trusted relationships with physician, healthcare leaders & professionals Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness Champion the benefits of the Medicare hospice benefit Work alongside clinical partners to ensure patients receive the right care at the right time This is a role for someone who's ready to grow, eager to learn, and driven to serve. WHERE YOU'LL WORK You'll be based out of a local VITAS office and actively engaging across your territory. Whether it's a physician's office, hospital, or care facility-you'll go where the need is, always focused on making meaningful connections. WHAT WE'RE LOOKING FOR You're a strong communicator. You thrive on challenges. You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools, mentorship, and momentum here. At VITAS, we value: Adaptability in dynamic, people-driven environments A solution-oriented mindset that thrives on overcoming obstacles The heart and drive to connect, educate, and truly make a difference WHY THIS MATTERS Every day, you'll help ensure that patients and families receive comfort, dignity, and peace at life's most important moments. And in doing so, you'll grow your career, your confidence, and your sense of purpose. This is more than a sales role-it's a calling. Ready to answer? QUALIFICATIONS Minimum 2 years sales experience or in healthcare services preferred Participated in competitive team environment that involved individual accountably and teamwork Able to demonstrate examples on critical thinking and created solutions Past military service a plus Experience with volunteer organization a plus Hospice experience preferred but, not required Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals Strong customer service, sense of urgency and problem solving skills Time Management and Organizational Skills Demonstrated knowledge and successful application of a need satisfaction selling process Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships Strong interpersonal skills within all levels of an organization EDUCATION Bachelor's degree preferred
$50k-79k yearly est. Auto-Apply 35d ago
Director Market Development
Vitas Healthcare 4.1
Peru, IL job
Development of Sales Team * Provides guidance, coaching and direction for team members. Develops each team member and actively coaches them in sales conversations and techniques guided by the VITAS Sales Model. Ensures each team member is consistently using territory and account planning while leveraging the CRM tool. * Travels with team members to coach, train and develop relationships with customers while identifying opportunities of strength and development and implementing territory plans. * Provides timely, specific coaching feedback related to sales model during all sales interactions. * Conducts regular sales meetings based on assessment of market needs, team skill set opportunities inclusive of education component. * Supports new hire representatives along with continued development and growth for all sales representatives. * Creates positive culture of growth and development on sales team for the purposes of retention. * Actively recruits to attract top talent into the organization. Set Expectations and Lead Accountability of Sales Team * Ensures successful territory achievement of targeted accounts by increasing market share and growth through planning and executing strategies. Tracks results to plan. * Able to set consistent expectations and address adherence to standards. * Foster and coach to the importance of account management and progression * Engage in the execution of rep quarterly business plans, effective targeting methods, and appropriate sales strategy for account awareness through integration. * Able to develop and implement strategies to improve performance and address deficiencies. Drive and Execute Business Opportunities as the Sales Leader * Provide leadership and set the direction for the team to achieve targeted sales numbers and successfully execute goals and strategies. * Closely collaborate with the team and professional partners to ensure positive customer outcomes. Responsible for developing and maintaining professional business relationships with key stakeholders to include; hospitals, physicians, post-acute care, and assisted living communities. * Able to identify opportunities through analysis with given tools as well as specific needs of the market * Proactive in capitalizing on market opportunities and improvement on areas of weakness * Proficiency in healthcare and market knowledge in order to execute strategies for growth Collaborates with Internal Team Members * Works with internal stakeholders throughout the organization including partnering with marketing, patient care, clinical and compliance to execute business strategies. * Identify areas where cross functional team members can partner to enhance the sales process through solution based approach. * Work with medical director/regional medical director on development of physician peer-to-peer relationships in the community * Leverage central support departments for business development opportunities * Present program statistics and strategies on a quarterly basis to senior management QUALIFICATIONS * Minimum of three (3) years' experience and/or training in leadership capacity * At least five (5) years' experience in the health-care/therapeutics, sales or marketing field. * Proficiency in business analytics in order to forecast growth opportunities including excel and CRMs * Demonstrates experiences of developing strategies and solutions to drive sales * Demonstrated prioritization and organization skills. * Ability to work effectively as a team leader/member must be a strength. * Understanding of collaboration with cross functional teams to develop actionable plans * Ability to prepare and execute product presentations to others. * Demonstrated ability to write effective business plans and sales plans. * Working knowledge of healthcare trends and how they apply to the position * Ability to lead a sales team in a positive and productive manner by motivating, developing and managing employees' performance. Expected to also possess the ability to utilize and administer disciplinary procedures, where appropriate, through effective coaching and counseling of staff as they erform the duties and functions of their work. * Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions * Knowledge of policies and practices involved in the human resources function * Ability to work on various assignments simultaneously * Strong interpersonal skills within all levels of the organization * Ability to navigate within automated systems and proficient with MS office applications including Word, Excel, PowerPoint and Outlook EDUCATION * Bachelor's degree in Business Administration, Marketing or related field from an accredited college or university or the international equivalent required. Master's degree preferred. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V
$116k-142k yearly est. 60d+ ago
Program Scheduler
Vitas Healthcare 4.1
Peru, IL job
All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. Key Responsibilities: Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes. Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission. Participates in morning check in meetings and activities as assigned, to review staffing/scheduling needs for the day. Collaborate with Director of Admissions to ensure adequate, available resources are present in the admission scheduling tool throughout the work week. Provides a concierge level of customer service in every interaction. Cisco Phone System - must be logged in and “on ready” throughout the work shift, taking inbound calls whenever necessary. Strong, professional communication and collaboration with Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all Admission visit resources. Quality - Calls (audio/video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes. Supports Admissions team to exceed program goals. · Establishes a rapport and maintains an effective relationship with all internal and external customers. Enters accurate information to support data integrity in computer applications. Responds accurately to all questions received regarding services provided. Escalates matters to Director of Admissions or Admissions clinical staff when assistance or clarification is needed. Participates in ongoing training and development based on the changing healthcare environment. Notifies Admissions / Sales Staff of all scheduled appointments per standards. Utilizes Scheduling tools to effectively facilitate the scheduling/updating of appointments. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience Required: · Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment. · Ability to attain goals in a fast-paced, dynamic environment. · Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers. · Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service. · Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm. · Prior experience in working collaboratively with other functional leaders to drive action plans. · Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously. · Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. · Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Education: Required: Completion of high school or basic education equivalency required Preferred: Bilingual in Spanish/English a plus Medical or business office education or training desired Certification & Licensure: None Reasonable accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V
$73k-89k yearly est. Auto-Apply 16d ago
Registered Nurse- Triage/Refill
Heartland Health Services, After Hours Care 4.3
Peoria, IL job
PRN Operating Hours: 8:00 AM-4:30 PM Pay Rate $27 - $35 per hour 401K Match up to 4% The Registered Nurse (RN) provides professional nursing healthcare to Heartland Health Services' (HHS) patients, coordinates the day-to-day patient care activities, patient teaching, and telephone communication, in accordance with Heartland Health Services' mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. Essential Functions * Manages acute, chronic, and episodic high-risk, high-volume patients of all ages with the goal to improve or maintain their current health state. * Oversees and monitors patient evaluation, treatment decisions, and/or other related care and consultations to patients as required. * Facilitates the development and assists with the implementation of standards, policies, procedures, protocols, and guidelines. * Supports and is involved in continuous quality improvement efforts designed to increase patient outcomes and patient satisfaction. * Provides appropriate education to patients and family caregivers regarding medical conditions and treatment plan they need to follow; ensures appropriate use of healthcare resources and documents. * Coordinates services with other patient care locations as required: maintains communication with allied services. * Assists clinician with technical procedures by preparing and informing the patient. * Ensures informed consent has been obtained. * Performs various patient care procedures and administration of medications as directed by clinician, independently. * Provides routine care for patients and documents accordingly. May include rooming, vitals, handling paperwork, EHR, and in basket management. * Communicates pertinent patient information to other members of the healthcare team. * Obtains information from patient related to illness and determines priority of patient's needs, conducts physical exams to evaluate patient's conditions, records and reports symptoms, reactions, treatments, and changes in patient's conditions; provides advice within the scope of license and according to established protocols. * Schedules appointments with clinicians when appropriate. * Refills patient's medications per protocols. May transcribe physician orders for new prescription medication or changes to standing orders. * Ensures proper care in the use and maintenance of equipment and supplies; practices safety, environmental, and/or infection control methods. * Demonstrates compliance with all clinic policies and procedures along with the requirements from the various regulatory agencies. * Travels to various clinic locations as needed. * Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. * Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. * Maintains and assures confidentiality of patient information in accordance with HHS's policies. * Reports building/equipment problems through the appropriate channels. * Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. * Attends all staff meetings, department meetings, and any other meetings as required. Requirements * Current State license as a Registered Nurse is required. * Ability to lift up to 50 pounds. * Demonstrate knowledge of the principles of growth and development as well as the physical, emotional, and psychosocial needs of the patient population served. * Time management and organizational skills. Ability to multi-task. * Strong interpersonal skills necessary in order to interact with patients, families and teams. * Previous experience in an office setting or one year's experience in an acute care setting preferred. * Basic knowledge of Microsoft Word and Excel preferred but not required. * Electronic Medical Records (EMR) experience preferred but not required.? * Licensure/Certifications - Basic Life Support; not required to start but must obtain within the first 90 days of hire.
$27-35 hourly 60d+ ago
Patient Care Secretary
Vitas Healthcare 4.1
Peoria, IL job
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures. * Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers. * Takes and keeps daily schedule for all team members. * Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager. * Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms. * Provides back-up documentation to Billing Department routinely and as requested. * Orders D.M.E. and maintains record of dates ordered and picked-up. * Enters patient care and volunteer data into Vx and event tracking. * Communicates with staff and outside agencies as directed by Team Manager. * When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager. * Jointly with other patient care secretaries, orders supplies and documentation forms used by the team. * Does routine correspondence for Team Manager and other members of the team. * Sorts and processes all patient care mail jointly with other patient care secretaries. * Maintains A.D.T. and checks census daily for accuracy. * In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence. * Handles other tasks as assigned by the Team Manager. QUALIFICATIONS * Three years prior work experience preferred. * Good typing skills. * Computer literate. * Able to handle multiple tasks. * Excellent communication skills * Good telephone skills EDUCATION * High school graduate or equivalent required. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V
$34k-46k yearly est. 49d ago
Certified Medical Assistant (CMA)
Heartland Health Services, After Hours Care 4.3
Peoria, IL job
$20.50-$26.50 per hour Full-time (40 hours per week) 10 Paid Holidays off per Year PTO - 4 Weeks Accrued per Year 401K Match up to 4% Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.) The Certified Medical Assistant (CMA) provides patient care, in accordance with the Heartland Health Services (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. Essential Functions * Demonstrates the ability to work with patients of all ages. * Maintains a positive working relationship with department - communicates with other HHS departments, as needed, to resolve operational problems and make the most effective use of the resources in delivering quality patient care. * Checks patient in by taking vitals, documenting pain, medications, allergies, reason for patient visit, and other flow sheets as required. * Completes the appropriate electronic health record templates. * Reviews patient chart, checks for any outstanding labs, x-ray results, or any medical visits since last appointment. * Reviews patient medications and pends refills. * EHR in baskets as assigned. * Assists clinician during examinations and performs treatments, procedures, and waived lab testing within scope of competency and training. * Administers medications as ordered by clinicians and according to HHS policy/protocol. * Stocks and cleans exam room and cleans exam table and other furniture with appropriate cleansing agent as per protocol. * Performs quality control duties regularly, in accordance with regulatory and department policy. * Ensures proper care in the use and maintenance of equipment and supplies; practices safety, environmental, and/or infection control methods. * Runs EHR reports per protocol. * Travels to various clinic locations as needed. * Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. * Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes. * Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. * Maintains and assures confidentiality of patient information in accordance with HHS's policies. * Reports building/equipment problems through the appropriate channels. * Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. * Attends all staff meetings, department meetings, and any other meetings as required. Requirements * High school diploma or equivalent required. * Completion of an accredited medical assistance certification program with current certification. * Ability to lift up to 50 pounds. * Demonstrates the knowledge and skills to provide patient services appropriate to the ages served. * Proficient computer skills for chart completion. * Strong interpersonal skills necessary to interact and enhance patient relations. * Licensure/Certifications - Basic Life Support; not required to start but must obtain within the first 90 days of hire.
$20.5-26.5 hourly 24d ago
Hospice Chaplain/Social Worker (PRN)
Compassus 4.2
Compassus job in Galesburg, IL
Company: Compassus The Hospice Chaplain and Social Worker provides both spiritual and psychosocial support to patients and their families throughout the hospice experience. The Chaplain offers spiritual care, counseling, and guidance in accordance with the beliefs of the patient and family. The Chaplain may be a priest, minister, rabbi, or other individual with hospice training and experience in providing spiritual support. This role complements rather than replaces the patient's own clergy, ensuring that spiritual needs are respected and addressed. The Social Worker delivers preventive, educational, evaluative, and treatment services to address the psychosocial needs of patients and families. This includes assisting with coping, adjustment, advance care planning, and connecting patients and families to community resources. The Social Worker collaborates closely with the interdisciplinary team (IDT) to ensure continuity and quality of care. Position Specific Responsibilities • Chaplain/Social Worker Responsibilities Explain hospice services and Medicare benefits; obtain Informed Consent and Election of Benefits documents as requested. Complete and submit visit documentation timely, in accordance with company policy. Participate as a member of the interdisciplinary team (IDT), including development and implementation of the plan of care. Identify and communicate the need for intervention by other IDT members. Collaborate with IDT to coordinate spiritual and psycho-social care that ensures appropriateness, continuity, and quality of services. Maintain updated care plans reflecting current problems, goals, and interventions. Respect patient and family environments and belief systems; remain nondiscriminatory regarding age, race, religion, sex, sexual orientation, national origin, disability, or other personal matters. Provide spiritual care and counseling in accordance with patient and family beliefs; engage community clergy as requested. Provide psycho-social support and counseling to patients and families; engage external counseling resources as needed and within scope of practice. Complete initial and ongoing psycho-social assessments addressing financial resources, insurance, living arrangements/placement, caregiver stressors, anticipatory grief, and community resource needs. Facilitate long-term care placement when needed and monitor adjustment. Participate in care planning meetings at long-term care facilities. Support and facilitate advance care planning, including living will/POA documentation, funeral arrangements, memorial services, and body/organ donation. Support patients and families through the stages of death, grief, and bereavement. Articulate the regulatory framework governing the role of the Spiritual Counselor (federal and state, as applicable). Serve as liaison to the clerical community; interpret hospice needs and assist with recruitment of clerical volunteers. Perform other duties as assigned. Education and/or Experience Minimum of Bachelor's degree in Social Work, Psychology, Sociology, or other field related to social work with one (1) year of social work experience in a healthcare setting required; and licensure if required by state rules. Will require supervisory oversight by MSW for hospice patient care planning and counseling needs. Master's degree in Social Work with one (1) year of social work experience in a healthcare setting highly preferred; and licensure if required by state rules. Completion of at least one (1) unit of CPE preferred, unless required per state regulation. Minimum of one (1) year of experience in the provision of spiritual/ pastoral support to individuals or families required. Minimum of one (1) year of experience in the provision of pastoral support to individuals/ families related to loss, grief, bereavement, or trauma preferred. Illinois Licensure required to be titled "social worker" or practice social work; LBSW, LMSW, LCSW, or LICSW. #LI-LF1 Pay Range: $22.98 - $38.31 / hour Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$23-38.3 hourly Auto-Apply 60d+ ago
Patient Access Representative 2
Heartland Health Services, After Hours Care 4.3
Peoria, IL job
$17-$22 per hour Full-time (40 hours per week) 10 Paid Holidays off per Year PTO - 4 Weeks Accrued per Year 401K Match up to 4% Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.) The Patient Access Representative 2 performs multiple medical office tasks including, but not limited to, obtaining appropriate patient information for billing and reimbursement of services, uses system-wide computer technology for scheduling and registration, and performs all necessary actions to assure quality customer service, in accordance with the Heartland Health Services' (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. Essential Functions * Floats to all Heartland locations as requested; responsible for updating and maintaining related Heartland expense report. * Promptly greets patients and visitors upon arrival; is always consciously aware of all people entering Heartland. * Answers telephone in a prompt, polite, courteous manner and directs calls to the appropriate persons/departments per in-basket message and/or transfer of phone call. * Initiates or updates demographic and billing information to ensure accuracy and completeness of data; enters such data into the practice management system. * Interviews patients to obtain verification of identification, insurance and billing information, medical records, and related reporting measures. * Verifies and scans insurance cards and all required documentation into practice management system. * Obtains information from the State of Illinois MEDI system and adds/updates patient's information in the practice management system. * Notifies clinical staff when patients are registered through the practice management system. * Collects various forms of payments from patients as appropriate. Ensures payment coincides with the practice management system and credit card terminal. * Reconciles daily collections with computer report of payments posted at the end of every day. * Reconciles the cash box at the end of every day. * Schedules patient appointments accurately per department guidelines. * Consistently contacts patients by phone to remind them of their appointments. * Notifies on-site lab of walk-in patients and fills out required paperwork. * Distributes written prescription and maintains a signature log of patient/representative picking up prescription. * Distributes mail to various clinic departments and employees' in-house mailboxes. * Works on bump list and no-show calls daily. * Assists with pre-registration and should also contact any new patients or patients with insurance changes/updates. * Maintains a thorough knowledge of the Practice Management System. * Helps coordinate workflows to provide excellent customer service. * Maintains and follows department policies, procedures, and reference materials. * Responds to supervisor's requests in a timely, respectful, and effective manner. * Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. * Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes. * Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. * Maintains and assures confidentiality of patient information in accordance with HHS's policies. * Reports building/equipment problems through the appropriate channels. * Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. * Attends all staff meetings, department meetings, and any other meetings as required. Requirements Job Qualifications * High school diploma or equivalent. * Courteous, efficient telephone manners; prompt routing of calls. * Ability to read and write to review, file, and maintain patient medical records and charts, and to operate standard office equipment at a level normally acquired through high school. * Ability to work varying schedules and have reliable transportation. * Ability to communicate with supervisor via cell phone regarding staffing changes. * Strong interpersonal skills to greet patients, visitors, and staff with a smile and obtain required information and respond to their questions. * Analytical ability to balance and organize work to perform multiple functions for the department. * Basic Microsoft Word and Excel knowledge preferred but not required. * Bilingual in Spanish preferred but not required.
$17-22 hourly 34d ago
Hospice Registered Nurse Case Manager
Compassus 4.2
Compassus job in Galesburg, IL
Company: Compassus At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling, a supportive family-focused culture and first-class compensation and benefits. Your position perks as a Hospice Registered Nurse / RN Case Manager Competitive pay Comprehensive onboarding Health, dental, vision for part & full-time positions Generous Paid Time Off plan that increases with tenure Wellness reimbursements for physicals and gym memberships Pre-tax FSA and HSA plans (HSA w/company contributions) 401(k) with company matching contributions Free Continuing Education Units Tuition reimbursement Company paid life and long-term disability insurance Company paid parental leave with tenure for birth, adoption, and foster parents Voluntary long-term care, critical illness, and accident insurance Local and national award programs Referral bonus program Mileage reimbursement Corporate discount program w/access to >300,000 businesses Company assistance program supporting teammates in times of need How you'll make an impact as a Hospice Registered Nurse / RN Case Manager Enable patients to spend quality time with their loved ones and doing the activities they enjoy Build trusting compassionate relationships with your patients and their families Empower caregivers by educating them on care for their loved one Collaborate with your care team to provide comfort, peace, and dignity Hospice Registered Nurse / RN Case Manager Requirements RN license in the state you work Two years of experience as a registered nurse, hospice experience preferred Current driver's license Current CPR and BCLS certification Care for Who I Am is Caring for Who We Are. Together We Are: Welcoming everyone. Empowering belonging. Allying for inclusivity. Removing barriers. Engaging community. WE ARE fostering an inclusive environment where every teammate matters and can be their best selves. WE ARE becoming a reflection of our patients, families, and partners. WE ARE transforming care at home for every community serve. Pay Range: $28.93 - $48.22 / hour Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$28.9-48.2 hourly Auto-Apply 60d+ ago
Hospice Certified Nursing Assistant - Hospice Aide
Gentiva Health Services 4.7
Bloomington, IL job
Deliver Comfort. Honor Dignity. Transform Care. Are you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate, hands-on care during life's most meaningful moments? We believe every day is an opportunity to bring comfort, dignity, and peace to patients and families facing end-of-life journeys. We're currently seeking a dependable, empathetic, and attentive Hospice Aide to provide essential personal care and emotional support to patients wherever they call home-whether that's a private residence, assisted living facility, or inpatient unit. If you're passionate about making a difference when it matters most, we invite you to join our dedicated hospice care team. What You'll Do as a Hospice Aide: + Provide direct personal care to terminally ill patients + Assist with personal hygiene, grooming, and toileting + Support safe mobility, including use of walkers and wheelchairs + Help with meal preparation, feeding, and light housekeeping + Observe and report changes in the patient's physical or mental condition + Offer emotional and psychological support to patients and families + Maintain accurate and timely documentation of visits + Attend team meetings and participate in Quality Improvement (QI) activities + Practiceinfection control and follow safety protocols at all times About You Qualifications - What You'll Bring: + Active CNA license in the state of employment (Required) + Current CPR certification (Required) + Driver's license and reliable vehicle with insurance (Required) + Six (6) months or more of direct patient care experience (Preferred) + Comfortable working in home settings, hospice facilities, or long-term care environments + Demonstrated compassion, patience, and ability to handle emotional situations + Willingness to work independently and adapt to changing patient needs Preferred Background (Not Required): + Experience in home health, hospice, palliative care, or oncology + Prior roles in hospital nursing, ICU, geriatrics, med-surg, ER, telemetry, or nursing homes + Exposure to end-of-life care, wound care, or admissions support We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Make a Difference in Someone's Daily Life? Apply now to become part of our Hospice Care team and help patients live safely, comfortably, and with dignity-at home. Compensation may vary within the wage range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Wage Range - $15.80-18.60/hour Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Certified Nursing Assistant, Hospice CNA, Home Health Aide, Patient Care Assistant, PCA, Hospice Aide Jobs, CNA Jobs Near Me, Personal Care Aide, CNA Hospice Home Care ReqID: 2025-129150 Category: Home Health Aides/CNAs Position Type: Full-Time Company: Gentiva Hospice
$15.8-18.6 hourly 56d ago
Vitas Sales Representative
Vitas Healthcare 4.1
Peoria, IL job
WHO WE ARE At VITAS Healthcare, we've been the nation's leading end-of-life care provider for more than 45 years. We're not just a hospice company-we're a mission-driven movement built on compassion, support, and growth When you join VITAS, you're stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference. WHAT YOU'LL DO As a VITAS Representative, you'll be at the front line of change-educating physicians, healthcare leaders & professionals about the value of hospice care. You'll: * Build trusted relationships with physician, healthcare leaders & professionals * Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness * Champion the benefits of the Medicare hospice benefit * Work alongside clinical partners to ensure patients receive the right care at the right time * This is a role for someone who's ready to grow, eager to learn, and driven to serve. WHERE YOU'LL WORK You'll be based out of a local VITAS office and actively engaging across your territory. Whether it's a physician's office, hospital, or care facility-you'll go where the need is, always focused on making meaningful connections. WHAT WE'RE LOOKING FOR You're a strong communicator. You thrive on challenges. You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools, mentorship, and momentum here. At VITAS, we value: * Adaptability in dynamic, people-driven environments * A solution-oriented mindset that thrives on overcoming obstacles * The heart and drive to connect, educate, and truly make a difference WHY THIS MATTERS Every day, you'll help ensure that patients and families receive comfort, dignity, and peace at life's most important moments. And in doing so, you'll grow your career, your confidence, and your sense of purpose. This is more than a sales role-it's a calling. Ready to answer? QUALIFICATIONS * Minimum 2 years sales experience or in healthcare services preferred * Participated in competitive team environment that involved individual accountably and teamwork * Able to demonstrate examples on critical thinking and created solutions * Past military service a plus * Experience with volunteer organization a plus * Hospice experience preferred but, not required * Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals * Strong customer service, sense of urgency and problem solving skills * Time Management and Organizational Skills * Demonstrated knowledge and successful application of a need satisfaction selling process * Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships * Strong interpersonal skills within all levels of an organization EDUCATION * Bachelor's degree preferred
$50k-79k yearly est. 35d ago
Director Market Development
Vitas Healthcare 4.1
Peru, IL job
Development of Sales Team Provides guidance, coaching and direction for team members. Develops each team member and actively coaches them in sales conversations and techniques guided by the VITAS Sales Model. Ensures each team member is consistently using territory and account planning while leveraging the CRM tool. Travels with team members to coach, train and develop relationships with customers while identifying opportunities of strength and development and implementing territory plans. Provides timely, specific coaching feedback related to sales model during all sales interactions. Conducts regular sales meetings based on assessment of market needs, team skill set opportunities inclusive of education component. Supports new hire representatives along with continued development and growth for all sales representatives. Creates positive culture of growth and development on sales team for the purposes of retention. Actively recruits to attract top talent into the organization. Set Expectations and Lead Accountability of Sales Team Ensures successful territory achievement of targeted accounts by increasing market share and growth through planning and executing strategies. Tracks results to plan. Able to set consistent expectations and address adherence to standards. Foster and coach to the importance of account management and progression Engage in the execution of rep quarterly business plans, effective targeting methods, and appropriate sales strategy for account awareness through integration. Able to develop and implement strategies to improve performance and address deficiencies. Drive and Execute Business Opportunities as the Sales Leader Provide leadership and set the direction for the team to achieve targeted sales numbers and successfully execute goals and strategies. Closely collaborate with the team and professional partners to ensure positive customer outcomes. Responsible for developing and maintaining professional business relationships with key stakeholders to include; hospitals, physicians, post-acute care, and assisted living communities. Able to identify opportunities through analysis with given tools as well as specific needs of the market Proactive in capitalizing on market opportunities and improvement on areas of weakness Proficiency in healthcare and market knowledge in order to execute strategies for growth Collaborates with Internal Team Members Works with internal stakeholders throughout the organization including partnering with marketing, patient care, clinical and compliance to execute business strategies. Identify areas where cross functional team members can partner to enhance the sales process through solution based approach. Work with medical director/regional medical director on development of physician peer-to-peer relationships in the community Leverage central support departments for business development opportunities Present program statistics and strategies on a quarterly basis to senior management QUALIFICATIONS Minimum of three (3) years' experience and/or training in leadership capacity At least five (5) years' experience in the health-care/therapeutics, sales or marketing field. Proficiency in business analytics in order to forecast growth opportunities including excel and CRMs Demonstrates experiences of developing strategies and solutions to drive sales Demonstrated prioritization and organization skills. Ability to work effectively as a team leader/member must be a strength. Understanding of collaboration with cross functional teams to develop actionable plans Ability to prepare and execute product presentations to others. Demonstrated ability to write effective business plans and sales plans. Working knowledge of healthcare trends and how they apply to the position Ability to lead a sales team in a positive and productive manner by motivating, developing and managing employees' performance. Expected to also possess the ability to utilize and administer disciplinary procedures, where appropriate, through effective coaching and counseling of staff as they erform the duties and functions of their work. Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions Knowledge of policies and practices involved in the human resources function Ability to work on various assignments simultaneously Strong interpersonal skills within all levels of the organization Ability to navigate within automated systems and proficient with MS office applications including Word, Excel, PowerPoint and Outlook EDUCATION Bachelor's degree in Business Administration, Marketing or related field from an accredited college or university or the international equivalent required. Master's degree preferred. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V
$116k-142k yearly est. Auto-Apply 60d+ ago
Program Scheduler
Vitas Healthcare 4.1
Peru, IL job
All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. Key Responsibilities: * Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes. * Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission. * Participates in morning check in meetings and activities as assigned, to review staffing/scheduling needs for the day. * Collaborate with Director of Admissions to ensure adequate, available resources are present in the admission scheduling tool throughout the work week. * Provides a concierge level of customer service in every interaction. * Cisco Phone System - must be logged in and "on ready" throughout the work shift, taking inbound calls whenever necessary. * Strong, professional communication and collaboration with Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all Admission visit resources. * Quality - Calls (audio/video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes. * Supports Admissions team to exceed program goals. * Establishes a rapport and maintains an effective relationship with all internal and external customers. * Enters accurate information to support data integrity in computer applications. * Responds accurately to all questions received regarding services provided. * Escalates matters to Director of Admissions or Admissions clinical staff when assistance or clarification is needed. * Participates in ongoing training and development based on the changing healthcare environment. * Notifies Admissions / Sales Staff of all scheduled appointments per standards. * Utilizes Scheduling tools to effectively facilitate the scheduling/updating of appointments. * Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience Required: * Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment. * Ability to attain goals in a fast-paced, dynamic environment. * Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers. * Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service. * Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm. * Prior experience in working collaboratively with other functional leaders to drive action plans. * Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously. * Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. * Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Education: Required: Completion of high school or basic education equivalency required Preferred: Bilingual in Spanish/English a plus Medical or business office education or training desired Certification & Licensure: None Reasonable accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V
$73k-89k yearly est. 16d ago
Volunteer - Peoria and Bloomington, IL
Compassus 4.2
Compassus job in Peoria, IL
The Volunteer is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Volunteer is a hospice trained individual from a professional or non-professional background who provides non-medical support services to patients and families, to the professional hospice staff, and to the organization. S/he are essential to the successful operation of the hospice program. S/he may choose the area in which they prefer to function and the hours they are willing to donate. All duties and responsibilities of volunteers require professionalism, sound judgment, and effective communication skills. Position Specific Responsibilities Administrative Volunteers: Provide assistance in the hospice office or with hospice activities. Bereavement Volunteers: Provide support to bereavement clients under the direction of the Bereavement Coordinator and the Volunteer Coordinator. Patient Care Volunteers: Provide visits to support patients and families as outlined in the Plan of Care, including companionship, caregiver relief, running errands and other duties as assigned; Provide Angel/11th hour support to patient and/or families as outlined in the Plan of Care, sitting bedside with actively dying patients. All Volunteers: Submit documentation of all contacts with patients/families, or of any volunteer activity, in a timely manner to the Volunteer Coordinator; Participate in the in-service programs to keep informed about current information pertinent to the volunteer. Education and/or Experience Professional, Certified and/or Complementary Therapies Volunteers: Must provide a current license, certification, or proof of training and experience; Minimum of one year of experience; Ability to maintain infection control requirements; Must be at least 18 years of age. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Ability to support dying patients and their families utilizing skills learned in volunteer orientation. Maintain confidentiality of patient/family interactions and information. Ability to follow through on patient care assignments in a reliable and dependable manner. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our colleagues feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Unpaid Auto-Apply 60d+ ago
RN Hospice Admissions
Compassus 4.2
Compassus job in Galesburg, IL
Company: Compassus At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling, a supportive family-focused culture and first-class compensation and benefits. Your position perks as a Hospice Admission Registered Nurse / RN * Competitive pay * Comprehensive onboarding * Health, dental, vision for part & full-time positions * Generous Paid Time Off plan that increases with tenure * Wellness reimbursements for physicals and gym memberships * Pre-tax FSA and HSA plans (HSA w/company contributions) * 401(k) with company matching contributions * Free Continuing Education Units * Tuition reimbursement * Company paid life and long-term disability insurance * Company paid parental leave with tenure for birth, adoption, and foster parents * Voluntary long-term care, critical illness, and accident insurance * Local and national award programs * Referral bonus program * Mileage reimbursement * Corporate discount program w/access to >300,000 businesses * Company assistance program supporting teammates in times of need How you'll make an impact as a Hospice Admission Registered Nurse / RN * Enable patients to spend quality time with their loved ones and doing the activities they enjoy * Assess patients for hospice eligibility and explain hospice care services to patients, families/caregivers * Ensure all patient's initial needs are addressed * Collaborate with the Inter-Disciplinary Team members regarding initial plan of care, patient's condition, and other essential information Hospice Admission Registered Nurse / RN Requirements * RN license in the state you work * Two years of experience as a registered nurse, hospice experience preferred * Current driver's license * Current CPR and BCLS certification Care for Who I Am is Caring for Who We Are. Together We Are: Welcoming everyone. Empowering belonging. Allying for inclusivity. Removing barriers. Engaging community. WE ARE fostering an inclusive environment where every teammate matters and can be their best selves. WE ARE becoming a reflection of our patients, families, and partners. WE ARE transforming care at home for every community serve. #LI-LF1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage * Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. * Career Development: Access leadership pathways, mentorship, and personalized professional development. * Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. * Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. * Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. * A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$70k-81k yearly est. Auto-Apply 26d ago
Patient Care Secretary
Vitas Healthcare 4.1
Peru, IL job
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures. * Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers. * Takes and keeps daily schedule for all team members. * Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager. * Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms. * Provides back-up documentation to Billing Department routinely and as requested. * Orders D.M.E. and maintains record of dates ordered and picked-up. * Enters patient care and volunteer data into Vx and event tracking. * Communicates with staff and outside agencies as directed by Team Manager. * When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager. * Jointly with other patient care secretaries, orders supplies and documentation forms used by the team. * Does routine correspondence for Team Manager and other members of the team. * Sorts and processes all patient care mail jointly with other patient care secretaries. * Maintains A.D.T. and checks census daily for accuracy. * In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence. * Handles other tasks as assigned by the Team Manager. QUALIFICATIONS * Three years prior work experience preferred. * Good typing skills. * Computer literate. * Able to handle multiple tasks. * Excellent communication skills * Good telephone skills EDUCATION * High school graduate or equivalent required. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V
$34k-46k yearly est. 37d ago
hospice aide
Compassus 4.2
Compassus job in Galesburg, IL
Company: Compassus At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling, a supportive family-focused culture and first-class compensation and benefits. Your position perks as a Hospice Aide Competitive pay Comprehensive onboarding Health, dental, vision for part & full-time positions Wellness reimbursements for physicals and gym memberships Pre-tax FSA and HSA plans (HSA w/company contributions) Generous Paid Time Off plan that increases with tenure 401(k) with company matching contributions Tuition reimbursement Company paid life and long-term disability insurance Company paid parental leave with tenure for birth, adoption, and foster parents Voluntary long-term care, critical illness, and accident insurance Employee Assistance program Local and national award programs Referral bonus program Mileage reimbursement Corporate discount program w/access to >300,000 businesses Company assistance program supporting teammates in times of need How you will make an impact as a Hospice Aide Provide comfort care to patients enabling them to remain at home with their loved ones Work as a member of the hospice team to meet each patient's unique physical, emotional, and spiritual needs Help patients approach their final days with joy, peace, and dignity Enhance the quality of someone's life every day Hospice Aide Requirements Certified Nursing Assistant highly preferred. In states where licensure is not required (AL, AZ, CT, GA, IA, IL, KS, LA, MA, ME, MI, MS, MT, NM, OH, OK, PA, SC, TN, TX, WV), applicants must meet one of the following: They are already a licensed/certified aide; or They have completed a state-approved nurse aide training program AND have been continuously employed in that capacity for the previous 24 months Current CPR certification required. State Specific Requirements California State certification as a home health aide. Colorado Completed state training program AND certified via DORA. Indiana Aides required to be registered on the Indiana Nurse Aide Registry, licensure is not required. Missouri Licensed/certified as a Nurses' Aide; or Have completed a nurses' aide training program AND employed as a nurses' aide for the past 24 months if not licensed/certified; or Enrolled in a professional or practical nursing program for at least four (4) months, that included a clinical rotation within the past five (5) years and has successfully passed a Fundamentals of Nursing course (must provide transcript and letter from the program director on school letterhead verifying BOTH clinical rotation and successfully completion of Fundamentals of Nursing course). New Hampshire Licensed Nursing Assistant (LNA) required for hospice employment. New Jersey Certification as a Homemaker - Home Health Aide; or is a long-term care CNA. Virginia Aide certified required to practice in the state. Wisconsin Aides required to be certified and listed on the Wisconsin Nurse Aide Registry. Care for Who I Am is Caring for Who We Are. Together We Are: Welcoming everyone. Empowering belonging. Allying for inclusivity. Removing barriers. Engaging community. WE ARE fostering an inclusive environment where every teammate matters and can be their best selves. WE ARE becoming a reflection of our patients, families, and partners. WE ARE transforming care at home for every community serve. Pay Range: $16.06 - $22.48 / hour Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
$16.1-22.5 hourly Auto-Apply 60d+ ago

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