Customer Service Specialist jobs at Compex Legal Services - 1080 jobs
Customer Service Specialist
Russell Tobin 4.1
Columbus, OH jobs
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.17/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
$18 hourly 4d ago
Looking for a job?
Let Zippia find it for you.
Entry Level Representative(recent grads needed)
Russell Tobin 4.1
Columbus, OH jobs
Job Opportunity: Customer Support Representative
Pay Rate: $19.16/hour
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities
Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
$19.2 hourly 4d ago
Customer Support Specialist
Russell Tobin 4.1
Columbus, OH jobs
/Details:
Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for!
Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio.
Important Details:
6-month contract (Temp to Perm Goal)
Columbus, Ohio (on-site)
$19.17/Hour Pay
PTO, 401K retirement savings, healthcare coverage, supplemental coverage
Responsibilities Include:
Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards.
Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience.
Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them.
Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience.
Qualifications:
Degree in Finance, Accounting, Business, or related field
Ability to thrive in a fast-paced, team-oriented environment
Strong multitasking skills and adaptability in a dynamic financial service center
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
$19.2 hourly 4d ago
Customs Specialist
Peopleshare 3.9
Schaumburg, IL jobs
Title: CustomsSpecialist: MUST Hold U.S Customs Broker License (REQUIRED)
By offering fixed long-term contract rates, financing options, data insights, and online tools, our client simplifies and optimizes air cargo operations. They are an innovative platform designed for Airlines, Freight Forwarders, GSAs, and other aviation stakeholders to efficiently buy and sell airfreight capacity.
The platform is user-friendly and empowers organizations to streamline processes, enhance operational efficiency, and drive growth in the airfreight industry.
Role Description
This is a full-time hybrid role for a CustomsSpecialist, based in Schaumburg, IL, with some work-from-home flexibility. The CustomsSpecialist will oversee customs brokerage activities, ensure compliance with import/export regulations, and manage processes related to international trade documentation. The role entails liaising with clients, freight forwarders, and customs authorities, maintaining accurate records, and offering solutions to mitigate shipping and customs challenges.
Qualifications
Strong knowledge and experience in Customs Brokerage, Import, and Export processes.
Must Hold U.S Customs Broker License (REQUIRED)
Proficiency in Import and Export documentation and regulations.
Excellent Communication skills for interaction with clients, customs officials, and internal teams.
Ability to work independently and collaboratively in a hybrid work environment.
Attention to detail and problem-solving abilities for addressing shipment or customs issues.
Proficiency in logistics software and tools, with knowledge of the airfreight industry preferred.
Bachelor's degree in business, Logistics, Supply Chain, or a related field is advantageous.
Experience in the air freight transportation or logistics industry is a plus.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.
This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$31k-36k yearly est. 2d ago
Customer Service Representative
Russell Tobin 4.1
Columbus, OH jobs
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
$19.2 hourly 1d ago
Customer Service Specialist
Us Tech Solutions 4.4
Franklin, TN jobs
Job Details:
Job Title: CustomerServicesSpecialist II
Work from home: Monday & Friday
Onsite: Tuesday, Wednesday & Thursday
Duration: 6 Months
Summary:
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Job Responsibility
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Required Qualifications
High School Diploma or GED (required)
1-3 years of customerservice experience
Insurance industry knowledge (preferred)
Strong attention to detail and quality standards
Excellent organizational skills with the ability to prioritize and manage multiple tasks
Strong analytical and research skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills (emails, memos, letters)
Ability to handle confidential information reliably and tactfully
Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools
Ability to build and maintain effective working relationships with internal teams and external partners
Education
Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name:- Pihul Kumar Raj
Email:- ****************************
Internal Id #- 25-55013
$26k-32k yearly est. 3d ago
Customer Service Representative
Russell Tobin 4.1
South Jordan, UT jobs
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $21/hr - $21.99/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in the office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
$21 hourly 4d ago
Ohio Care Coordinator
Medasource 4.2
Cleveland, OH jobs
Client: Payer - Ohio Market
Openings: 20
Reason for Opening: Rapid and higher-than-anticipated membership growth within the OH Duals Program, requiring expanded care management capacity.
Travel/Work Structure: Mobile role with a mix of telephonic and in-home/community visits; geo-assigned territories to minimize travel. Candidates must be comfortable entering homes and working within the community.
Contract Length: 3-month contract with extension possibility and FTE opportunities
Start Date: 1/5 or 1/12 depending on training class availability (TBD)
Role Scope:
Care Coordinators will support MyCare Community Well Care Management functions for members in regions going live 1/1. Responsibilities include conducting HRA assessments, completing care plans, coordinating community benefits, and collaborating with provider networks. Caseloads will include primarily low-risk members and may include both engaged and unengaged populations.
Preferred Background:
Candidates with prior experience in home health, hospice, case management, provider-based coordination, or similar community-based roles. Open to diverse clinical backgrounds with relevant licensure, including Social Workers and Registered Nurses.
$38k-50k yearly est. 4d ago
Customer Support Consultant (Remote Opportunity)
Unison 4.0
Remote
Unison's products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done.
Unison Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products.
Responsibilities
This specific role will support PRISM users outside of the continental United States, so candidate must have the ability to work 1pm to 10pm ET.
Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support
Help drive successful operation of Unison's product suite by delivering high quality advisory and support services to government contractors
Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed
Understand client's business objectives and help clients achieve their goals
Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks
Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package
Qualifications
Ability to work 10am to 7pm PT / 1pm to 10pm ET
Professional experience with one or more of the following:
Prior consulting/training experience, preferably with a top consulting firm
Possesses superior client relationship skills
Exceptional written and verbal communications skills
Self-starter, quick learner, and team player
Proficient in the basics of Microsoft Excel, PowerPoint and Word
BA or BS degree in a related field or equivalent experience
Business experience in government contractor functions such as proposal management, contract management and/or procurement is
preferable
Clearance:
Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship.
Why Join Unison:
Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions.
Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.
$69k-123k yearly est. Auto-Apply 34d ago
Customer Support Consultant (Remote Opportunity)
Unison Global 4.0
Remote
About Unison: Unison's products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done.
Unison Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products.
Responsibilities
This specific role will support PRISM users outside of the continental United States, so candidate must have the ability to work 1pm to 10pm ET.
* Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support
* Help drive successful operation of Unison's product suite by delivering high quality advisory and support services to government contractors
* Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed
* Understand client's business objectives and help clients achieve their goals
* Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks
* Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package
Qualifications
* Ability to work 10am to 7pm PT / 1pm to 10pm ET
* Professional experience with one or more of the following:
* Prior consulting/training experience, preferably with a top consulting firm
* Possesses superior client relationship skills
* Exceptional written and verbal communications skills
* Self-starter, quick learner, and team player
* Proficient in the basics of Microsoft Excel, PowerPoint and Word
* BA or BS degree in a related field or equivalent experience
* Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable
Clearance:
Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship.
Why Join Unison:
Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions.
Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.
Responsibilities This specific role will support PRISM users outside of the continental United States, so candidate must have the ability to work 1pm to 10pm ET. - Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support - Help drive successful operation of Unison's product suite by delivering high quality advisory and support services to government contractors - Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed - Understand client's business objectives and help clients achieve their goals - Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks - Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package
$69k-123k yearly est. Auto-Apply 41d ago
Client Access Specialist
Neighborhood Service Organization 3.9
Detroit, MI jobs
Job Title: Client Access Specialist
Department: Centralized Patient Access
Reports To: Client Access Manager
FLSA Status: non-Exempt
Client Access Specialists will provide exceptional customerservice and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills.
This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics.
Requirements and Duties
Answer high volume of phone calls, route, and respond appropriately
Schedule appointments for consumers
Confirm upcoming appointment times and reschedule if necessary
Monitor clinician calendars and schedule appointments
Perform insurance verification and confirm consumer demographic and contact information
Register new consumers in the electronic medical records system
Monitor for referrals and conduct follow up activities
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Manage patient demographic and personal information.
Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations.
Compile, verify, type, file medical records, correspondence, and reports
Update records upon receipt of new information
Assist with departmental / unit audits and investigations.
Distribute medical charts to the appropriate departments / units within NSO.
Maintain quality and accurate records by following NSO procedures.
Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner.
Ensure all medical records are protected and kept confidential
Other duties as assigned.
Work Environment
Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients.
Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
Must be able to lift up to 15lbs on occasion
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to sit & stand during working hours Frequently required to sit, walk or drive.
Occasionally required to travel between work locations.
Requirements
Qualifications:
Education : High School Diploma or equivalent
Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role
Additional Requirements
Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
Proficiency in electronic medical records systems
Ability to learn additional software
Proficiency in general office equipment (PC, printer/fax/copier, telephony system)
Proficiency in data entry, filing
Valid Michigan Driver's license/access to private transportation.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Experience working remotely and proficient with software/tools related to remote work.
Experience working with data in all forms including electronic formats and databases.
Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous.
E.E.O.C. Statement
The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.
NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status
$30k-36k yearly est. Auto-Apply 21d ago
Inbound Customer Service Representative
Berkheimer Tax Innovations 3.5
Bangor, PA jobs
START THE YEAR OFF WITH A NEW CAREER AT BERKHEIMER TAX INNOVATIONS!
BERKHEIMER TAX INNOVATIONS IS NOW HIRING INBOUND CUSTOMERSERVICE REPRESENTATIVES IN BANGOR, PA!
Do you like to be challenged and learning new things? Are you someone who enjoys helping others and problem solving? Come join Berkheimer Tax Innovations' CustomerService team in Bangor, PA!
Tax experience is not required - We will train you!
*Paid Training Onsite - Hybrid Work from Home after Training*
WHAT YOU'LL DO:
As an Inbound CustomerService Representative, you will enjoy finding solutions to better serve our taxpayers, by quickly answering inbound phone calls, researching and problem solving.
Responsibilities include:
Answer incoming phone calls in a busy call-center environment
NO COLD CALLING!
Maintain positive & timely communication with customers
Use problem solving skills to answer difficult taxpayer inquiries
Exhibit patience & understanding when handling taxpayer issues
Navigate & research between numerous accounts & software programs
Meet personal, company, & client production goals
SCHEDULE + LOCATION:
Start Dates: February 9th & 16th, 2026
Full-time schedule
Monday - Friday, 8 am - 4:30 pm
No weekends!
On-site in our Bangor, PA office
Once released from initial trainings (~4 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained
PAY + BENEFITS:
$15.20/hour + monthly bonus opportunity on top of hourly rate!
NEW HIRE BONUS!
On the job, paid training to help you succeed
Medical, Dental, Vision & Life Insurance
Paid Holidays, Vacation, Sick, and Personal Time
Wellness Program including physical, emotional, and financial wellness
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Casual business work environment
High School Diploma or equivalent
Minimum 1-3 months related experience and/or training
Excellent attitude
Computer and keyboarding skills
Willingness to learn a wealth of Pennsylvania tax information
Prior clerical experience and/or customerservice experience is helpful, but not required
WHY WORK FOR BERKHEIMER TAX INNOVATIONS? You will be part of a company that has been supporting your local communities for over 90 years. The dedication to our communities is just as important as our dedication to our employees! At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive on-the-job training, a supportive team environment, and resources to contribute to your overall success. Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer. All positions are subject to a clean drug screen and successful background check including professional references.
PI688283f46ba4-31181-39329262
$15.2 hourly 8d ago
BCT Reservationist- Full Time
Inktel Careers 4.1
Fort Lauderdale, FL jobs
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you!
Driven by our Passion for People, our CustomerService Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customerservice/troubleshooting experience preferred
BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.
Details:
Start Date: February 24, 2025
Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
Production Schedules available:
Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
Pay: $15.87/hr
Must be Bilingual (English & Speak Spanish)
$15.9 hourly 60d+ ago
BCT Reservationist- Full Time
Inktel Holdings 4.1
Fort Lauderdale, FL jobs
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our CustomerService Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
* Proven track record of ALL of the following STRIVE values:
* [S]ervice
* [T]enacity
* [R]esponsibility
* [I]ntegrity
* [V]ersatility
* [E]ntrepreneurship
* Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
* Strong desire to be helpful and take ownership to resolve customer situations
* Empathetic and active listening
* Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
* Positive outlook and enthusiastic attitude
* Conscientious team player
* Driven by delivering results
* Professional demeanor, put together
* Dependable and consistent, history of good attendance
* Naturally curious with an aptitude for learning and understanding quickly
* Ability to multitask by reading, typing, and navigating through applications while speaking with customers
* Prior customerservice/troubleshooting experience preferred
* BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
* Communicate with customers in a proactive and professional manner.
* Respond to questions and provide information while exceeding customer expectations.
* De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
* Identify root cause of inquiries by asking probing questions to determine the best solution.
* Maintain required product knowledge to deliver best in class service.
Details:
* Start Date: September 15, 2025
* Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
* Production Schedules available:
* Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
* Pay: $15.87/hr
* Must be Bilingual (English & Speak Spanish)
$15.9 hourly 60d+ ago
BCT Reservationist- Full Time
Inktel Holdings 4.1
Fort Lauderdale, FL jobs
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our CustomerService Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
* Proven track record of ALL of the following STRIVE values:
* [S]ervice
* [T]enacity
* [R]esponsibility
* [I]ntegrity
* [V]ersatility
* [E]ntrepreneurship
* Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
* Strong desire to be helpful and take ownership to resolve customer situations
* Empathetic and active listening
* Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
* Positive outlook and enthusiastic attitude
* Conscientious team player
* Driven by delivering results
* Professional demeanor, put together
* Dependable and consistent, history of good attendance
* Naturally curious with an aptitude for learning and understanding quickly
* Ability to multitask by reading, typing, and navigating through applications while speaking with customers
* Prior customerservice/troubleshooting experience preferred
* BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
* Communicate with customers in a proactive and professional manner.
* Respond to questions and provide information while exceeding customer expectations.
* De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
* Identify root cause of inquiries by asking probing questions to determine the best solution.
* Maintain required product knowledge to deliver best in class service.
Details:
* Start Date: February 24, 2025
* Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
* Production Schedules available:
* Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
* Pay: $15.87/hr
* Must be Bilingual (English & Speak Spanish)
$15.9 hourly 60d+ ago
Client Experience Specialist - Eastern time US Based Remote
Anywhere, Inc. 3.7
Remote
The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
This position is 100% remote and will support various markets.
Responsibilities:
Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner.
Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems.
Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties.
Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties.
Regularly update and manage communication with all parties involved in the transaction.
Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
Experience
Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume
An individual should demonstrate the following competencies:
Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customerservice throughout the transaction process.
Technical- ability to learn and navigate multiple software systems with an elevated level of competency.
Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.
Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Tuition reimbursement for approved programs
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
$30k-41k yearly est. Auto-Apply 6d ago
Client Success Specialist
Leading EDJE 4.0
Dublin, OH jobs
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
$25k-35k yearly est. 41d ago
Client Success Specialist
Leading EDJE 4.0
Dublin, OH jobs
Job Description
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
$25k-35k yearly est. 12d ago
Customer Service Specialist
Bard Manufacturing 3.7
Bryan, OH jobs
Job Description
Bard Manufacturing Company, Inc., a leader in the HVAC industry, has an opening for a CustomerServiceSpecialist at our Corporate office in Bryan, OH. The hours for this position are 10:00am-7:00pm.
For over 110 years, Bard Manufacturing Company has been a family owned and operated company, leading the HVAC industry in the modular, classroom, equipment shelter, and other light commercial markets. With production facilities in Ohio, Georgia, and Mexico, we service our customers both nationwide and internationally by designing and manufacturing cutting-edge engineered products.
Role Overview:
The CustomerServiceSpecialist is responsible for supporting personnel in the CustomerService Department and providing coverage for CustomerService Representatives during absences and peak business periods. The role involves performing a variety of administrative tasks with professionalism and efficiency.
Key Responsibilities:
Act as a backup CustomerService Representative as needed, including entering and releasing orders to ensure continuity of service.
Manage the full return goods process, including initiating return requests, resolving issues, finalizing returns, and generating credit memos.
Provide timely pricing and product availability information to support customer inquiries and internal stakeholders.
Process and issue daily shipment invoices accurately and on time.
Organize, attach, and scan shipping documents to ensure proper recordkeeping and accessibility.
Provide front desk support and perform receptionist duties as required.
Liaise with customers and internal teams to support post-sales service activities and address inquiries.
Investigate and resolve freight billing discrepancies to maintain accurate invoicing and customer satisfaction.
Prepare and process credit memos related to customerservice activities.
Handle all billing for training sessions and commissioning services.
Maintain and update the Daily Shipping Report to track outgoing shipments and support logistics operations.
Assign LTL freight charges to daily shipments in coordination with the shipping department.
Record and address shipping discrepancies to ensure proper documentation and resolution.
Perform additional duties and projects as assigned to support department goals and business operations.
High School diploma required; Associate's degree in Business, Logistics, or related field preferred; or 2-5 years customerservice experience; or an equivalent combination of education and experience.
Familiar with administrative and clerical processes, including file and record management, form creation, and standard office procedures and terminology.
Proficient in Microsoft Word, Excel, Outlook, and experience with ERP systems such as Epicor preferred.
Superior written and verbal communication skills, with a strong customerservice orientation.
Ability to read, comprehend, and interpret written information and instructions.
Strong attention to detail and commitment to accuracy in task completion.
Demonstrated ability to maintain a positive and cooperative attitude in team settings.
Comfortable working in a fast-paced, dynamic environment.
Benefits:
Join our team and enjoy a comprehensive benefits package designed to support your well-being and future:
Competitive salary
Complete healthcare coverage (medical, dental, and vision)
Life insurance
401(k) retirement plan
Generous paid time off and holidays
Gym membership reimbursement
Tuition reimbursement
Free access to Marathon Health Clinic for employees and covered family members
Bard Manufacturing Company is an Equal Opportunity Employer
$26k-32k yearly est. 17d ago
Workers' Compensation Medical Bill Review Appeals and Dispute Specialist
Paradigm 4.4
Remote
Paradigm is seeking a full-time, remote Provider Appeals and Legal Liaison. The Provider Appeals and Legal Liaison is responsible for leading the interface between the Medical Bill Review/Claims team and Paradigm's Legal department. This position manages complex medical provider appeals and reconsiderations, supports legal responses to medical billing disputes, and ensures compliance with Workers' Compensation regulations and best practices. The ideal candidate brings deep subject matter expertise, advanced analytical capabilities, and exceptional communication skills to drive resolution and influence cross-functional collaboration.
The schedule for this remote work position is Monday - Friday, 8 AM to 5 PM.
Responsibilities include (but are not limited to):
Workers' Compensation Medical Bill Review and Provider AppealsReview and process provider appeals and complex billing reconsiderations for medical bills associated with complex Workers' Compensation claims
Legal and State Dispute SupportAct as the billing SME when disputes escalate to state WC boards. Display strong analytical & communications through compilation of end-to-end provider billing history, payment rationale, and regulatory citations to support Legal in drafting responses and negotiations.
Jurisdictional ExpertiseApply deep knowledge of Workers' Compensation regulations, statutes, and fee schedules across multiple states. Serve as SME for state-specific billing requirements and dispute processes.
Medical Billing Standards and ComplianceMaintain expertise in Workers' compensation fee schedules, medical billing and coding standards (CPT, ICD-10, HCPCS), and payer-side bill review methodologies, while ensuring compliance with all regulatory requirements.
Trend Analysis and Process ImprovementIdentify patterns in provider disputes, recommend proactive solutions, and share best practices through training and collaboration.
Cross-Functional Engagement and DocumentationRepresent Medical Bill Review in meetings with Legal, Compliance and Provider Relations. Maintain accurate, audit-ready records for appeals and disputes.
Qualifications:
Bachelor's degree or equivalent experience required; advanced coursework in healthcare administration, legal studies, or medical billing preferred.
Minimum 7 years of national Workers' Compensation bill review experience, with at least 3 years in a role involving appeals, reconsiderations, or legal coordination.
Excellent written and oral communication skills and phone presence. Ability to effectively present information to providers as well as to employees of the organization
Advanced understanding of medical billing, coding (ICD-10, CPT, HCPCS), and Workers' Compensation regulations.
Strong analytical and critical thinking abilities.
Proven ability to collaborate effectively with legal, compliance, and operational teams.
Proficiency in Microsoft Office and bill review platforms.
Detail-oriented with excellent organizational and time management skills.