1. Stanford University
Stanford, CA • Private
In-State Tuition
$51,354
Enrollment
7,083
What is a Complaint Evaluation Officer?
There is more than meets the eye when it comes to being a complaint evaluation officer. For example, did you know that they make an average of $26.02 an hour? That's $54,115 a year! Between 2018 and 2028, the career is expected to grow 5% and produce 37,500 job opportunities across the U.S.
What Does a Complaint Evaluation Officer Do
There are certain skills that many complaint evaluation officers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, good judgment and leadership skills.
How To Become a Complaint Evaluation Officer
If you're interested in becoming a complaint evaluation officer, one of the first things to consider is how much education you need. We've determined that 64.4% of complaint evaluation officers have a bachelor's degree. In terms of higher education levels, we found that 18.9% of complaint evaluation officers have master's degrees. Even though most complaint evaluation officers have a college degree, it's possible to become one with only a high school degree or GED.
Complaint Evaluation Officer Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of officer you might progress to a role such as manager eventually. Later on in your career, you could end up with the title operations manager.
Complaint Evaluation Officer
Operations Manager
7 Years
Program Manager
8 Years
Operations Director
9 Years
Service Manager
6 Years
Business Manager
6 Years
Construction Manager
9 Years
Show More
Average Salary for a Complaint Evaluation Officer
Complaint Evaluation Officers in America make an average salary of $54,115 per year or $26 per hour. The top 10 percent makes over $121,000 per year, while the bottom 10 percent under $24,000 per year.
Average Complaint Evaluation Officer Salary
$54,115Â Yearly$26.02 hourly
What Am I Worth?
Roles and Types of Complaint Evaluation Officer
There are several types of complaint evaluation officer, including:
Officer
Role:
When you think of an officer, perhaps you're thinking of a police officer. But there are a lot of different types of officers. Maybe you want to become an administrative officer. Or a personnel officer. Maybe even an administrative officer. Whatever you want, you've got options.
From managing office stock to putting a stop to crime, your position as an officer is an important one. It's a position that many people count on. An administrative officer makes sure that the company's expenses and budget reports are prepared. While a personnel officer helps with employee relations.
Whatever type of officer you want to become, you'll have plenty of job opportunities. In addition to choosing the industry you go into, lots of companies rely on a type of officer to thrive. Even grocery stores need police officers to stand by to ensure nothing is stolen.
From managing office stock to putting a stop to crime, your position as an officer is an important one. It's a position that many people count on. An administrative officer makes sure that the company's expenses and budget reports are prepared. While a personnel officer helps with employee relations.
Whatever type of officer you want to become, you'll have plenty of job opportunities. In addition to choosing the industry you go into, lots of companies rely on a type of officer to thrive. Even grocery stores need police officers to stand by to ensure nothing is stolen.
- Average Salary: $52,506
- Degree: Bachelor's Degree
Patrol Officer
Role:
Patrol officers maintain order and protect the community by enforcing laws. They have numerous responsibilities including protecting life and property through the enforcement of laws and regulations, proactively patrolling assigned areas, responding to calls for police service, and conducting preliminary and follow-up criminal and traffic investigations.
They conduct reviews, prepare written reports and field notes of investigations and patrol activities, arrest and process crimininals, and testify in court. They perform emergency duties during adverse weather conditions, exercise judgement in determining when to use force and to what degree, and operate a law enforcement vehicle day and night.
A patrol officer has humanity, respect for human life and displays dignity and compassion to everyone, professionalism, integrity, courage, training and certification in firearms, and knowledge of first aid and CPR. They have knowledge of defensive and arrest tactics, federal, state and city laws and ordinances, as well as modern policing principles.
A high school diploma is the basic requirement in terms of education. They earn a salary of $25,735 a year or $12.37 an hour. This career's growth is at 5% and will produce 37,500 new job opportunities by 2028.
They conduct reviews, prepare written reports and field notes of investigations and patrol activities, arrest and process crimininals, and testify in court. They perform emergency duties during adverse weather conditions, exercise judgement in determining when to use force and to what degree, and operate a law enforcement vehicle day and night.
A patrol officer has humanity, respect for human life and displays dignity and compassion to everyone, professionalism, integrity, courage, training and certification in firearms, and knowledge of first aid and CPR. They have knowledge of defensive and arrest tactics, federal, state and city laws and ordinances, as well as modern policing principles.
A high school diploma is the basic requirement in terms of education. They earn a salary of $25,735 a year or $12.37 an hour. This career's growth is at 5% and will produce 37,500 new job opportunities by 2028.
- Average Salary: $35,621
- Degree: Bachelor's Degree
Public Safety Officer
Role:
A public safety officer is responsible for keeping the peace in public areas, such as university campuses or state facilities. The broad term of public safety officer may refer to various professions related to public safety, such as firefighters, law enforcement officers, rescue squad members, or ambulance crew.
Depending on their area of expertise, public safety officers make the necessary arrangements to keep people on the premises safe and the area clear of suspicious activities. They go on patrols, are on the lookout for anything out of the ordinary, perform emergency treatments, detain suspects, or make arrests, if necessary.
In order to become a public safety officer, you need to undergo appropriate and thorough training and obtain adequate licenses to perform these jobs. Similar positions to public safety officer roles exist in the non-public sector as well, such as lifeguards or security guards on private premises. Their activities and job requirements are regulated by different standards.
Depending on their area of expertise, public safety officers make the necessary arrangements to keep people on the premises safe and the area clear of suspicious activities. They go on patrols, are on the lookout for anything out of the ordinary, perform emergency treatments, detain suspects, or make arrests, if necessary.
In order to become a public safety officer, you need to undergo appropriate and thorough training and obtain adequate licenses to perform these jobs. Similar positions to public safety officer roles exist in the non-public sector as well, such as lifeguards or security guards on private premises. Their activities and job requirements are regulated by different standards.
- Average Salary: $36,596
- Degree: Bachelor's Degree
States With The Most Complaint Evaluation Officer Jobs
Mouse over a state to see the number of active complaint evaluation officer jobs in each state. The darker areas on the map show where complaint evaluation officers earn the highest salaries across all 50 states.
Average Salary: Job Openings:
Number Of Complaint Evaluation Officer Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | Texas | 1,648 | $62,133 |
| 2 | Illinois | 1,369 | $55,172 |
| 3 | New York | 1,254 | $84,070 |
| 4 | Virginia | 1,215 | $54,559 |
| 5 | Georgia | 1,164 | $40,406 |
| 6 | Pennsylvania | 996 | $62,870 |
| 7 | Massachusetts | 945 | $64,394 |
| 8 | North Carolina | 814 | $43,391 |
| 9 | Ohio | 802 | $58,292 |
| 10 | New Jersey | 790 | $70,705 |
| 11 | Arizona | 775 | $64,792 |
| 12 | Colorado | 694 | $46,668 |
| 13 | Minnesota | 693 | $54,874 |
| 14 | Washington | 685 | $59,264 |
| 15 | Maryland | 655 | $73,197 |
| 16 | Indiana | 601 | $49,943 |
| 17 | Michigan | 595 | $61,838 |
| 18 | Wisconsin | 558 | $52,177 |
| 19 | Tennessee | 497 | $41,151 |
| 20 | Missouri | 494 | $41,248 |
| 21 | Alabama | 459 | $40,695 |
| 22 | South Carolina | 400 | $39,398 |
| 23 | Iowa | 391 | $45,505 |
| 24 | Oregon | 350 | $50,661 |
| 25 | Connecticut | 312 | $72,298 |
| 26 | Idaho | 310 | $40,146 |
| 27 | Oklahoma | 303 | $38,335 |
| 28 | Kentucky | 291 | $40,758 |
| 29 | Nevada | 290 | $61,744 |
| 30 | Louisiana | 272 | $39,573 |
| 31 | Arkansas | 251 | $36,880 |
| 32 | Kansas | 248 | $37,945 |
| 33 | Mississippi | 242 | $37,751 |
| 34 | Nebraska | 208 | $46,777 |
| 35 | New Mexico | 201 | $57,144 |
| 36 | California | 164 | $64,403 |
| 37 | New Hampshire | 156 | $56,863 |
| 38 | Rhode Island | 144 | $64,448 |
| 39 | West Virginia | 142 | $51,222 |
| 40 | Maine | 139 | $50,113 |
| 41 | North Dakota | 114 | $47,873 |
| 42 | South Dakota | 99 | $38,523 |
| 43 | Vermont | 83 | $55,519 |
| 44 | Florida | 62 | $45,804 |
| 45 | Utah | 12 | $41,734 |
| 46 | Alaska | 6 | $101,515 |
| 47 | Hawaii | 6 | $55,206 |
| 48 | Montana | 5 | $41,911 |
| 49 | Delaware | 2 | $68,474 |
| 50 | Wyoming | 1 | $45,322 |
Top Colleges for Complaint Evaluation Officers
2. University of Pennsylvania
Philadelphia, PA • Private
In-State Tuition
$55,584
Enrollment
10,764
3. Northwestern University
Evanston, IL • Private
In-State Tuition
$54,568
Enrollment
8,451
4. Maine Maritime Academy
Castine, ME • Private
In-State Tuition
$13,478
Enrollment
979
5. University of Southern California
Los Angeles, CA • Private
In-State Tuition
$56,225
Enrollment
19,548
6. California State University - Bakersfield
Bakersfield, CA • Private
In-State Tuition
$7,309
Enrollment
9,142
7. SUNY at Binghamton
Vestal, NY • Private
In-State Tuition
$9,808
Enrollment
13,990
8. Villanova University
Villanova, PA • Private
In-State Tuition
$53,308
Enrollment
6,819
9. San Diego State University
San Diego, CA • Private
In-State Tuition
$7,488
Enrollment
30,018
10. Bentley University
Waltham, MA • Private
In-State Tuition
$49,880
Enrollment
4,177
Top Skills For a Complaint Evaluation Officer
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.2% of complaint evaluation officers listed data analysis on their resume, but soft skills such as empathy and good judgment are important as well.
Choose From 10+ Customizable Complaint Evaluation Officer Resume templates
Zippia allows you to choose from different easy-to-use Complaint Evaluation Officer templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Complaint Evaluation Officer resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Complaint Evaluation Officer Demographics
Complaint Evaluation Officer Gender Distribution
Male
63%
Female
37%
After extensive research and analysis, Zippia's data science team found that:
- Among complaint evaluation officers, 37.2% of them are women, while 62.8% are men.
- The most common race/ethnicity among complaint evaluation officers is White, which makes up 60.3% of all complaint evaluation officers.
- The most common foreign language among complaint evaluation officers is French at 26.5%.
Online Courses For Complaint Evaluation Officer That You May Like
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1. Evaluating Public Health Programs at Scale
This course provides an introduction to evaluating public health programs at scale. This course focuses on evaluating public health programs and policies in low- and middle-income countries, however, core skills of designing and carrying out an evaluation are applicable to any public health programs and policies. The course will equip you with skills to: 1. Critique an evaluation of an international health program, identifying its strengths and possible weaknesses and how they could be...
See More on Coursera2. Program Design & Evaluation for Health Systems Strengthening
This course provides an introduction to designing and evaluating to strengthen the health system. After successful completion of all learning activities, course participants will be able to: 1. Define health systems strengthening 2. Describe health systems frameworks and how to incorporate them into evaluation planning 3. Describe how to design and prioritize implementation of health systems programs 4. Detail approaches to evaluate health systems programs, including data sources and study...
See More on Coursera3. Household Surveys for Program Evaluation in LMICs
This course provides an introduction to household surveys for program evaluation in low-and middle-income countries. The course will equip you with skills to: 1. Explain what coverage is, why it’s important in evaluations, and how it is measured 2. Describe what household surveys can and cannot measure 3. Plan, implement, and analyze household survey, including: 4. Calculate an appropriate household survey sample size 5. Explain the resources required for a household survey 6. Identify an...
See More on CourseraJob type you want
Full Time
Part Time
Internship
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Best States For a Complaint Evaluation Officer
Some places are better than others when it comes to starting a career as a complaint evaluation officer. The best states for people in this position are Alaska, New York, Maryland, and Connecticut. Complaint evaluation officers make the most in Alaska with an average salary of $101,515. Whereas in New York and Maryland, they would average $84,070 and $73,197, respectively. While complaint evaluation officers would only make an average of $72,298 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
Total Complaint Evaluation Officer Jobs: 1,254
Highest 10% Earn:
$166,000
Location Quotient:
1.22
$84,070
Avg. Salary
2. Arizona
Total Complaint Evaluation Officer Jobs: 775
Highest 10% Earn:
$135,000
Location Quotient:
1.65
$64,792
Avg. Salary
3. Rhode Island
Total Complaint Evaluation Officer Jobs: 144
Highest 10% Earn:
$134,000
Location Quotient:
1.48
$64,448
Avg. Salary
How Do Complaint Evaluation Officer Rate Their Jobs?
Top Complaint Evaluation Officer Employers
Most Common Employers For Complaint Evaluation Officer
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Peace Corps | $113,119 | $54.38 | 1 |
| 2 | IFC - International Finance | $102,956 | $49.50 | 1 |
| 3 | International Medical Corps | $99,614 | $47.89 | 1 |
| 4 | IRI | $96,481 | $46.39 | 1 |
| 5 | U.S. Bank | $89,752 | $43.15 | 1 |
| 6 | ABBTECH | $84,951 | $40.84 | 1 |
| 7 | Bill & Melinda Gates Foundation | $84,115 | $40.44 | 2 |
| 8 | Academy For Educational Development | $80,097 | $38.51 | 1 |
| 9 | UC Santa Barbara | $78,700 | $37.84 | 1 |
| 10 | TimeClock Plus | $74,495 | $35.81 | 1 |