Complaint Evaluation Officer Careers

There is more than meets the eye when it comes to being a complaint evaluation officer. For example, did you know that they make an average of $32.71 an hour? That's $68,038 a year!

Between 2018 and 2028, the career is expected to grow 5% and produce 37,500 job opportunities across the U.S.

What Does a Complaint Evaluation Officer Do

There are certain skills that many complaint evaluation officers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, good judgment and leadership skills.

When it comes to the most important skills required to be a complaint evaluation officer, we found that a lot of resumes listed 18.7% of complaint evaluation officers included data analysis, while 15.0% of resumes included data collection, and 12.3% of resumes included data quality. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the complaint evaluation officer job title. But what industry to start with? Most complaint evaluation officers actually find jobs in the non profits and finance industries.

How To Become a Complaint Evaluation Officer

If you're interested in becoming a complaint evaluation officer, one of the first things to consider is how much education you need. We've determined that 64.4% of complaint evaluation officers have a bachelor's degree. In terms of higher education levels, we found that 18.9% of complaint evaluation officers have master's degrees. Even though most complaint evaluation officers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a complaint evaluation officer. When we researched the most common majors for a complaint evaluation officer, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on complaint evaluation officer resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a complaint evaluation officer. In fact, many complaint evaluation officer jobs require experience in a role such as consultant. Meanwhile, many complaint evaluation officers also have previous career experience in roles such as research assistant or internship.

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Average Salary
$68,038
Average Salary
Job Growth Rate
5%
Job Growth Rate
Job Openings
36,221
Job Openings

Complaint Evaluation Officer Career Paths

Top Careers Before Complaint Evaluation Officer

Top Careers After Complaint Evaluation Officer

Officer
10.5 %

Complaint Evaluation Officer Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Complaint Evaluation Officer

Complaint Evaluation Officers in America make an average salary of $68,038 per year or $33 per hour. The top 10 percent makes over $129,000 per year, while the bottom 10 percent under $35,000 per year.
Average Salary
$68,038
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities For Complaint Evaluation Officers

City
ascdesc
Average Salarydesc
Baltimore, MD
Salary Range61k - 112k$83k$83,041
Washington, DC
Salary Range59k - 108k$80k$80,139
Atlanta, GA
Salary Range40k - 77k$56k$56,052
$40k
$112k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Research & Evaluation Officer
Johns Hopkins University
07/26/2020
$88,09207/26/2020
Research & Evaluation Officer
Johns Hopkins University
03/24/2020
$82,32503/24/2020
Monitoring and Evaluation Officer
International Budget Partnership
09/20/2017
$69,80009/20/2017
Research and Evaluation Officer
Johns Hopkins University
07/14/2016
$115,00007/14/2016
Research and Evaluation Officer
Johns Hopkins University
07/14/2016
$115,00007/14/2016
See More Recent Salaries

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Use Zippia's Salary Calculator to see how your pay matches up.

Complaint Evaluation Officer Demographics

Gender

male

53.8 %

female

36.8 %

unknown

9.4 %

Ethnicity

White

63.8 %

Hispanic or Latino

15.9 %

Black or African American

13.6 %

Foreign Languages Spoken

French

26.5 %

Spanish

23.5 %

Arabic

14.7 %
Show More Complaint Evaluation Officer Demographics

Complaint Evaluation Officer Education

Majors

Business
13.3 %
Economics
10.0 %

Degrees

Bachelors

64.4 %

Masters

18.9 %

Associate

4.8 %

Top Colleges for Complaint Evaluation Officers

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177
Show More Complaint Evaluation Officer Education Requirements

Online Courses For Complaint Evaluation Officer That You May Like

Monitoring and Evaluation
udemy
4.2
(1,321)

A mini course in basic concepts of M & E for development and governance programmes, policies and services...

Survey Data Collection and Analytics
coursera

This specialization covers the fundamentals of surveys as used in market research, evaluation research, social science and political research, official government statistics, and many other topic domains. In six courses, you will learn the basics of questionnaire design, data collection methods, sampling design, dealing with missing values, making estimates, combining data from different sources, and the analysis of survey data. In the final Capstone Project, you'll apply the skills learned thro...

Decolonising Evaluation
edX (Global)

Evaluation plays an integral role in understanding how different visions of development are expressed and contested in programme design and management. Decolonization has been a central concern of the field, and there is a need to bring together a wide range of discussions concerned with decolonized evaluation. This course introduces participants to the intersection between evaluation and decolonization debates by understanding how evaluation has evolved with the development sector. We will...

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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Complaint Evaluation Officer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.7% of complaint evaluation officers listed data analysis on their resume, but soft skills such as empathy and good judgment are important as well.

Best States For a Complaint Evaluation Officer

Some places are better than others when it comes to starting a career as a complaint evaluation officer. The best states for people in this position are Washington, New York, Maine, and Ohio. Complaint evaluation officers make the most in Washington with an average salary of $93,059. Whereas in New York and Maine, they would average $89,433 and $86,397, respectively. While complaint evaluation officers would only make an average of $83,588 in Ohio, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Complaint Evaluation Officer Jobs:
139
Highest 10% Earn:
$156,000
Location Quotient:
1.31
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Rhode Island

Total Complaint Evaluation Officer Jobs:
144
Highest 10% Earn:
$143,000
Location Quotient:
1.48
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Washington

Total Complaint Evaluation Officer Jobs:
685
Highest 10% Earn:
$159,000
Location Quotient:
1.17
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Complaint Evaluation Officers

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Top Complaint Evaluation Officer Employers

1. United States Army
4.2
Avg. Salary: 
$63,938
Complaint Evaluation Officers Hired: 
9+
2. Johns Hopkins University
4.4
Avg. Salary: 
$67,189
Complaint Evaluation Officers Hired: 
5+
3. International Medical Corps
4.7
Avg. Salary: 
$80,993
Complaint Evaluation Officers Hired: 
1+
4. IRI
4.7
Avg. Salary: 
$86,774
Complaint Evaluation Officers Hired: 
1+
5. Arizona State University
4.6
Avg. Salary: 
$66,077
Complaint Evaluation Officers Hired: 
1+
6. Bill & Melinda Gates Foundation
4.7
Avg. Salary: 
$91,587
Complaint Evaluation Officers Hired: 
1+
Updated August 18, 2021