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The average salary for a Complaint Evaluation Officer is approximately $54,115 per year, which translates to about $26 per hour. Salaries can vary based on factors such as experience, location, and industry. For instance, those with several years of experience often command higher salaries.
Some states and cities offer more competitive compensation. For example, areas with a high demand for regulatory compliance professionals typically provide better salaries. Understanding regional salary variations is crucial for job seekers aiming to maximize their earnings.
Cities with strong regulatory frameworks and a high concentration of industries often feature the highest salaries for Complaint Evaluation Officers. Researching local job markets can help candidates identify where to apply for the best opportunities.
In conclusion, the role of a Complaint Evaluation Officer not only offers a respectable salary but also significant growth potential in various sectors. By focusing on specific locations and experience levels, professionals in this field can enhance their career trajectories.
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| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level complaint evaluation officer | $42,700 | $20.52 |
| Mid-level complaint evaluation officer | $56,400 | $27.14 |
| Senior-level complaint evaluation officer | $68,600 | $32.99 |
The highest-paying states for complaint evaluation officers are Alaska, New York, and Maryland. The lowest average complaint evaluation officer salary states are South Carolina, South Dakota, and Oklahoma.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $84,070 | $40.42 |
| 2 | Arizona | $64,792 | $31.15 |
| 3 | Rhode Island | $64,448 | $30.98 |
| 4 | Maryland | $73,197 | $35.19 |
| 5 | Connecticut | $72,298 | $34.76 |
| 6 | Nevada | $61,744 | $29.68 |
| 7 | New Jersey | $70,705 | $33.99 |
| 8 | Alaska | $101,515 | $48.81 |
| 9 | Massachusetts | $64,394 | $30.96 |
| 10 | Pennsylvania | $62,870 | $30.23 |
| 11 | Delaware | $68,474 | $32.92 |
| 12 | New Mexico | $57,144 | $27.47 |
| 13 | Michigan | $61,838 | $29.73 |
| 14 | Illinois | $55,172 | $26.52 |
| 15 | Washington | $59,264 | $28.49 |
| 16 | Vermont | $55,519 | $26.69 |
| 17 | Virginia | $54,559 | $26.23 |
| 18 | Minnesota | $54,874 | $26.38 |
| 19 | Texas | $62,133 | $29.87 |
| 20 | District of Columbia | $67,796 | $32.59 |
| 21 | New Hampshire | $56,863 | $27.34 |
| 22 | Ohio | $58,292 | $28.02 |
| 23 | Wisconsin | $52,177 | $25.09 |
| 24 | California | $64,403 | $30.96 |
| 25 | North Dakota | $47,873 | $23.02 |
| 26 | West Virginia | $51,222 | $24.63 |
| 27 | Maine | $50,113 | $24.09 |
| 28 | Indiana | $49,943 | $24.01 |
| 29 | Colorado | $46,668 | $22.44 |
| 30 | Iowa | $45,505 | $21.88 |
| 31 | Nebraska | $46,777 | $22.49 |
| 32 | Oregon | $50,661 | $24.36 |
| 33 | Hawaii | $55,206 | $26.54 |
| 34 | Idaho | $40,146 | $19.30 |
| 35 | Alabama | $40,695 | $19.56 |
| 36 | North Carolina | $43,391 | $20.86 |
| 37 | Georgia | $40,406 | $19.43 |
| 38 | Tennessee | $41,151 | $19.78 |
| 39 | Florida | $45,804 | $22.02 |
| 40 | Wyoming | $45,322 | $21.79 |
| 41 | Mississippi | $37,751 | $18.15 |
| 42 | South Dakota | $38,523 | $18.52 |
| 43 | Kentucky | $40,758 | $19.60 |
| 44 | Missouri | $41,248 | $19.83 |
| 45 | Oklahoma | $38,335 | $18.43 |
| 46 | Utah | $41,734 | $20.06 |
| 47 | South Carolina | $39,398 | $18.94 |
| 48 | Louisiana | $39,573 | $19.03 |
| 49 | Montana | $41,911 | $20.15 |
| 50 | Arkansas | $36,880 | $17.73 |
| 51 | Kansas | $37,945 | $18.24 |
The highest-paying cities for complaint evaluation officers are Baltimore, MD, Washington, DC, and San Francisco, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Baltimore, MD | $73,977 | $35.57 |
| 2 | Washington, DC | $67,741 | $32.57 |
| 3 | San Francisco, CA | $67,155 | $32.29 |
| 4 | Seattle, WA | $59,519 | $28.61 |
| 5 | Atlanta, GA | $40,156 | $19.31 |
A complaint evaluation officer's salary ranges from $24,000 a year at the 10th percentile to $121,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $121,000 | $10,083 | $58 |
| 75th Percentile | $82,000 | $6,833 | $39 |
| Average | $54,115 | $4,510 | $26 |
| 25th Percentile | $35,000 | $2,917 | $17 |
| 10th Percentile | $24,000 | $2,000 | $12 |
The highest paying types of complaint evaluation officers are first officer, law enforcement specialist, and project officer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Military Police | $42,633 | $3,553 | $20.50 | 4,476 |
| Patrol Sergeant | $56,638 | $4,720 | $27.23 | 22,591 |
| Ranger | $32,117 | $2,676 | $15.44 | 748 |
| Police Cadet | $33,243 | $2,770 | $15.98 | 94,220 |
| Officer | $52,506 | $4,376 | $25.24 | 114,267 |
| Public Safety Officer | $36,596 | $3,050 | $17.59 | 122,048 |
Top companies hiring complaint evaluation officers now:
Complaint evaluation officer salaries at Sanford Health and Blue Shield of California are the highest-paying according to our most recent salary estimates. In addition, the average complaint evaluation officer salary at companies like Bill & Melinda Gates Foundation and International Initiative for Impact Evaluation are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Sanford Health | $166,941 | $80.26 |
| 2 | Blue Shield of California | $88,415 | $42.51 |
| 3 | Bill & Melinda Gates Foundation | $84,115 | $40.44 |
| 4 | International Initiative for Impact Evaluation | $73,422 | $35.30 |
| 5 | Johns Hopkins University | $71,306 | $34.28 |
| 6 | BD | $65,693 | $31.58 |
| 7 | GENERAL BOARD OF GLOBAL MINISTRIES | $54,038 | $25.98 |
The average complaint evaluation officer salary has risen by $9,339 over the last ten years. In 2014, the average complaint evaluation officer earned $44,776 annually, but today, they earn $54,115 a year. That works out to a 10% change in pay for complaint evaluation officers over the last decade.
Compare complaint evaluation officer salaries for cities or states with the national average over time.
Compare complaint evaluation officer salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $54,100 | $26.02 | +3.6% |
| 2024 | $52,100 | $25.07 | +2.8% |
| 2023 | $50,700 | $24.37 | +0.5% |
| 2022 | $50,400 | $24.23 | +2.2% |
| 2021 | $49,300 | $23.69 | +2.3% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| CVS Health | Cdr, Complaint & Appeals | Enon, VA | 04/24/2025 | $35,479 |
| A-Line Staffing Solutions | Spec 1, Complaint Mgmt | Tempe, AZ | 04/11/2025 | $52,175 |
| Vaia GmbH | Chief Data and Evaluation Officer | Sarasota, FL | 02/19/2025 | $80,000 |
| Johns Hopkins University | Research & Evaluation Officer | Baltimore, MD | 01/28/2025 | $87,400 |
| Northern Arizona University | Complaint Resolution Officer | Flagstaff, AZ | 01/23/2025 | $80,000 |
| Wise | Complaints Officer | Nome, TX | 12/04/2024 | $59,250 |
| Private Investigator Frome | Complaints Officer | Avon, OH | 11/22/2024 | $38,847 |
| TASO | Evaluation Officer | Holiday, FL | 09/27/2024 | $42,665 |
| CVS Health | CDR, Complaint & Appeals | Sacramento, CA | 03/04/2024 | $35,479 |
| Millenniumsoft Inc. | Spec 2, Complaint Mgmt | Maryland | 02/19/2024 | $90,785 |
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