Working as a Complaint Operator

There is more than meets the eye when it comes to being a complaint operator. For example, did you know that they make an average of $33.5 an hour? That's $69,671 a year!

What Does a Complaint Operator Do

There are certain skills that many complaint operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, typing skills and communication skills.

When it comes to the most important skills required to be a complaint operator, we found that a lot of resumes listed 29.5% of complaint operators included non-emergency calls, while 15.9% of resumes included cad, and 11.4% of resumes included ems. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

How To Become a Complaint Operator

If you're interested in becoming a complaint operator, one of the first things to consider is how much education you need. We've determined that 47.6% of complaint operators have a bachelor's degree. In terms of higher education levels, we found that 9.5% of complaint operators have master's degrees. Even though most complaint operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a complaint operator. When we researched the most common majors for a complaint operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on complaint operator resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a complaint operator. In fact, many complaint operator jobs require experience in a role such as cashier. Meanwhile, many complaint operators also have previous career experience in roles such as deputy or sales associate.

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Average Salary$69,671
Job Growth Rate%

Complaint Operator Jobs

Complaint Operator Demographics



85.4 %


9.8 %


4.9 %


54.2 %

Black or African American

22.8 %

Hispanic or Latino

10.6 %
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Foreign Languages Spoken


66.7 %


33.3 %
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Complaint Operator Education


Southern University at New Orleans

27.3 %

Delgado Community College

22.7 %

University of New Orleans

9.1 %

Bryman College

4.5 %
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Criminal Justice

26.9 %


11.5 %


7.7 %

Health Care Administration

7.7 %
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47.6 %


23.8 %

High School Diploma

9.5 %


9.5 %
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Entry Level Jobs For Becoming A Complaint Operator

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Top Skills For a Complaint Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 29.5% of complaint operators listed non-emergency calls on their resume, but soft skills such as empathy and typing skills are important as well.

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Top Complaint Operator Employers

1. New Orleans Police Department Employees Credit Union
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2. Miami Beach
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3. Johnson & Johnson
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4. S-Com
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5. suffolk County DPW
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Recently Added Complaint Operator Jobs

Updated October 2, 2020