Complaint operator jobs near me - 67 jobs

Pay Range: $15.46 - $24.44RESPONSIBILITIES Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion. QUALIFICATIONS • Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology • An understanding of documentation requirements for medical records • Attention to detail • Knowledge of computers and strong communication skills with a wide variety of personalities. • Valid driver's license in the resident state.

About the Role Kohler is seeking a Corporate Phone Operator to support the company's main phone line and deliver a polished, brand‑aligned customer experience. This role replaces a long‑tenured operator retiring in March. Training will be conducted onsite for the first two weeks; after training, the role transitions to 100% remote, provided all technology and connectivity requirements are met. Location: Remote (must live within driving distance to Kohler, WI) Schedule: Monday-Friday, 7:00 AM-4:00 PM or 8:00 AM-5:00 PM CST Key Responsibilities + Answer and route all internal and external calls coming through main corporate phone line + Provide polite, accurate, and efficient call transfers while upholding brand standards + Act as a gatekeeper for executive leadership as needed + Handle 90-160 calls per day (team of 3 supports approx. 275-480 total calls daily) + Participate in team chat to collaborate and support peers + Receive ongoing call‑quality reviews for coaching and development + Maintain professional conduct and excellent customer service on every interaction + Follow all corporate policies, performance standards, and attendance requirements Must‑Have Skills & Qualifications + Prior customer service experience, including experience handling phone‑based operations + Computer literacy and ability to type 30+ WPM + Must live within reasonable driving distance to Kohler, WI (for training, meetings, tech issues) + Must have dedicated, quiet home workspace free from noise + High‑speed internet (minimum 10MB) and a dedicated landline required Technology & Remote Work Requirements We will provide: + Computer + Phone + Wired headset You must provide: + High‑speed wired internet connection (not WiFi for work computer) Job Type & Location This is a Contract position based out of Kohler, WI. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Kohler,WI. Application Deadline This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

In this role, you will make an impact in the following ways: Supports Communications initiatives across the function. Assists with project, account, and vendor management. Contributes to strategy and planning. Develops and supports relationships with stakeholders/leaders/vendors. Supports execution of strategic communications planning (marketing promotional plan/communications plan). Assists with tactical execution of marketing and/or communications plans. Supports process improvement and functional excellence. Simplifies complex messages. Writes, edits, and creates content and strategic messaging and adheres to relevant style guide. Learns, adheres to, represents, and champions Cummins brand. Manages, supports, maintains budget/financials. Prepares and executes event planning and logistics. Leads functional training, creates, and delivers presentations. Compiles, analyzes, and utilizes metrics, data, and analytics. Understands digital tools, trends, and channels. Responsibilities To be successful in this role you will need the following: Customer Focus Creative Communication Design Digital Media Savy Data Analytics Demonstrates Self-awareness Business Writing Communicates Effectively Drives Results Action Oriented Degree Programs Considered: Bachelor's, Master's, MBA Major Programs Typically Considered: Business, Marketing, Management, Communications Qualifications 2026 Monthly Salary Range by Degree Level: Bachelor's - $3,500 - $4,400 Master's - $5,600 MBA - $7,000 - $9,400 Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate. Co-Op program criteria: Must be a full-time enrolled student pursuing an undergraduate or graduate degree at an accredited U.S. college/university Minimum 2.5 or above GPA preferred Must be able to complete a minimum of 4-months to 6-months or a maximum of a 12-months commitment Must be able to complete 40 hours per week Willingness to learn from others on the job Must be currently residing within the continental U.S. Cummins and E-Verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today. careers.cummins.com Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: ******************************

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleCommunication Services Telecommunication OperatorLocationClevelandFacilityRemote LocationDepartmentCRP Command Center-Cleveland Clinic Martin HealthJob CodeB0414FShiftDay/Evening RotationSchedule5:30am-11:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As a Communication Services Telecommunication Operator, you'll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs. You will answer all incoming phone calls on a multi-function phone system, responding to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats, and other crisis calls. In this role, you will be able to enhance your customer service and communication skills while being a part of a growing healthcare organization. A caregiver in this position works 3 8-hour shifts or 2 12-hour shifts per week. The Call Center operates Monday-Friday, 24/7, and 5:30AM - 9:00PM on weekends. Availability to work 1-2 weekend days and potentially one weekday is required. This caregiver must live within a commutable distance to Martin Health locations to attend on-site training, meetings and support emergencies, as needed. A caregiver who excels in this role will: Receive, record and respond to all phone calls, emergency calls and oxygen alarms. Answer all incoming phone calls on a multi-function phone system. Respond to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats and other crisis calls. Process calls according to given situation. Determine priority and protocol and dispatch security personnel accordingly. Operate Nortel console. Receive and screen all incoming and outgoing calls to determine proper routing and provide system usage information and assistance. Answer all calls identifying facility and operator's name with appropriate greeting. Place and record all outgoing local, long distance and international calls for physicians and other clinic personnel. Operate page console and associated equipment. Provide in-house, long-range and paging services for clinic caregivers and outside callers. Notify proper personnel during traumas and medical emergencies. Assist clinic personnel in contacting on-call physicians and staff physicians. Provide outside callers with medical assistance by directing to appropriate service. Perform answering service duties for physicians and special services, take and deliver messages for staff physicians, residents and other clinic personnel upon request, and answer and contact proper personnel as required. Handle emergency calls on the emergency phone line designated for same-medical emergencies. Activate emergency code pagers and make necessary phone calls to responding personnel. Assist as back up for the security emergency line and respond after two rings if not answered. Process and distribute the on-call schedule on a weekly and timely basis. Consistently process all patient information according to HIPAA policy and procedures adhering to patient's rights and confidentiality. Minimum qualifications for the ideal future caregiver include: Knowledge of the Nortel console and pate equipment Knowledge of placing local, long distance and overseas calls, directory information and oral paging Demonstrated knowledge of CRT/PC operation Knowledge of fax machines Clear, concise speaking voice Computer, oral and written communication, customer service and interpersonal skills Preferred qualifications for the ideal future caregiver include: High School Diploma or GED Experience in a medical/hospital environment or call center One year of Switchboard experience Experience with the Nortel phone system Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to communicate and exchange accurate information Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

The eCommerce Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, make outbound calls and respond to emails. The eCommerce Phone Support Operator is primarily responsible for locating and providing part fitment for customer's vehicles, placing orders, tracking shipments, providing order statuses, explaining billing, and partnering with our store leadership via email and phone to resolve opportunities. The eCommerce Phone Support Operator is able to provide resolutions to all concerns. The agent is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style. Essential Duties and Responsibilities: Maintains composure while de-escalating customer issues Maintains and updates customers information in a case management system Close sales, upsell and process credit card payments Provide first level website technical support Follows up on outstanding items to issue completion Document each customer interaction in a case management system Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores Provide guidance through the Advance Auto Parts online shopping experience Work with external shipping contractors to assist customers with domestic issues and claims Address and resolve post-order questions regarding shipping, billing, and delivery Partner with other departments and store team members to resolve customers concerns Responsible for working incoming cases Provide knowledgeable answers to questions about products, pricing and availability Maintain Advance Auto Parts product and policy knowledge Notify business partners of errors on the website Complete training courses by company set due date Requirements: Excellent written communication skills Must be able to multi-task Typing speed of at least 45 words per minute Must be available to work any shift Sunday-Saturday: 8:30 am - 5:30 pm ET or until queue is cleared for closing shifts. Must be available to work weekends and holidays Must thrive and be adaptable to an ever-changing fast pace environment Regular, dependable attendance and punctuality Demonstrated ability to work well with other departments, peers and business partners Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution Must be available to attend entire paid training class Pass Background Check Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role. What does Advance have to offer you? 401k Retirement Savings Plan with competitive company match Paid Time Off and Sick Time Opportunity for overtime Special Recognition awards Opportunity for growth and promotion Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as customer service analysts Employee Discount Program Health, Dental, Vision and Prescription Drug Insurance Health Savings Account Medical and Dental Flexible Spending Accounts Employee Assistance Program Company paid Life insurance Company paid short & long term disability insurance Annual increase based on performance Positive work environment Team Member Networks available Volunteer Opportunities Military Leave, Jury Duty and Bereavement Pay Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave Visit our benefits website to view the many other benefits we offer: ***************************************************** Compensation Range The good faith estimate for this role is between 13.50 USD and 17.00 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************

Description Reception / Phone Operator will be located at the front desk reception area and will be responsible for answering and processing incoming calls with the highest level of customer service, greeting and appropriately directing visitors, supporting Operations/Customer Service with administrative tasks, projects, and employee engagement, as well as assisting with company meetings. This position is detail-oriented and requires someone who is personable, dependable, and responsible, with excellent organizational, verbal, and written communication skills. Reception Phone Operator ESSENTIAL DUTIES AND FUNCTIONS: Answer a multiple phone line system while directing callers to the appropriate associate in the correct department or their voice mailbox if they are unavailable. Answers frequently asked questions regarding company's address/location, hours of operation, etc. Greets visitors and notifies appropriate parties of their arrival Uses a high level of integrity and confidentiality Maintains effective working relationships with employees in various office locations and with ACO's clients/customers/vendors Assists with employee breakroom supplies Demonstrates professionalism and good judgment Processes incoming and outgoing mail/packages/documents Follows all company policies and procedures Reception Phone Operator COMPETENCIES : Communication Proficiency Ethical Customer Focused Personal Effectiveness/Credibility Flexibility/Adaptability Organization Reception Phone Operator EDUCATION and/or EXPERIENCE: High school diploma or equivalent is required 1-2 Years prior customer service experience with related phone operator skills Reception Phone Operator OTHER SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the level of knowledge, skill, and/or ability required. Must possess excellent telephone answering skills Ability to read and comprehend simple instructions, short correspondence, and memos Ability to write simple correspondence and memos Ability to effectively present information to customers, clients, and other employees of the organization Basic understanding of administrative and clerical procedures and systems Excellent verbal and written communication skills Excellent customer and interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy Must be reliable, detail oriented, and organized, with ability to demonstrate proactive thinking in all situations Proficient with Microsoft Office Suite or related software Reception Phone Operator PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand or walk, climb stairs, bend, and stoop Continually required to sit and work on a computer Continually required to utilize hand and finger dexterity The employee must occasionally lift and/or move up to 25 pounds The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

OFS Field Operations | BOP & Surface Pressure Control Equipment Force Pressure Control is seeking safety-oriented BOP Service Operator in the Permian Basin. This role is responsible for installing, maintaining, testing, and troubleshooting BOPs and pressure control equipment on customer locations. Perform pressure testing, maintenance, and troubleshooting of BOP systems and associated control equipment Assist with rig-up and rig-down operations and equipment maintenance on well site as well as at facility Ability to oversee all phases of the well operation and understand the tasks required to meet projected deadlines and achieve expected results for BOP services provided on customer locations Complete accurate service reports and documentation Communicate effectively with supervisor, clients and team members on job status and potential issues Participates and complies with FPC and Client QHSE Programs, observes safe working practices and all safety rules and regulations during the course of the job Requirements Working background with BOP and other wellhead / surface pressure control equipment is required. Strong mechanical aptitude and troubleshooting skills Valid driver's license and ability to travel to remote work locations Willingness to work extended hours and weekends as needed The BOP Service Operator position is a full time, non-exempt position. Hourly pay rate commensurate with experience. Applicants have rights under Federal Employment Laws.

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION Switchboard Operator MAIN FUNCTION: Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations. RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor MUST HAVE REQUIREMENTS High School diploma or GED. No written disciplinary action within the last 12 months. Computer experience, Word Processing, Windows. PREFERRED ATTRIBUTES: Previous business office and switchboard experience. Demonstrated effective oral communication skills. 911 dispatcher experience Contact/Call Center experience Duties and Responsibilities: Operations: Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee Pages authorized personnel according to established procedures. Answers, prioritize and document Medical Alert calls Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor. Prepares outgoing mail by stamping, bundling, and certifying when appropriate. Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day. Processes patient valuables according to procedure Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches. Communication: Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families. Models effective communication and professionalism in all interactions with switchboard staff and hospital departments. Demonstrates empathy and understanding in communication of issues with customers. Properly utilize chain of command for all issues beyond capability Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital. Maintains documentation and logs to ensure that accurate information is available to staff and customers. Customer Service: Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external. Develop positive relationships with other departments to foster patient satisfaction. Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions. Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.

Minimum Qualifications High school education or GED . Ability to calculate basic math. Excellent interpersonal/public relations skills and verbal/written communication skills required. May require successful completion of background investigation. Must currently have possessed a valid U.S. driver's license for at least one year*. Ohio L.E.A.D.S. Certificate and Computerized Criminal History Certification must be obtained within 3 months of hire date.

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies. Essential Functions Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service. Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units. Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure. Acknowledges alarm received and dispatches appropriate personnel for issue at hand. Be familiar with emergency procedures This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Required Minimum Education: High school Diploma/GED Minimum Years and Type of Experience: 2 or more years in telephone operations/dispatch Other Knowledge, Skills and Abilities Required: Customer services computer skills excel Microsoft word Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Telecommunications - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies. Essential Functions Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service. Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units. Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure. Acknowledges alarm received and dispatches appropriate personnel for issue at hand. Be familiar with emergency procedures This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Required Minimum Education: High school Diploma/GED Minimum Years and Type of Experience: 2 or more years in telephone operations/dispatch Other Knowledge, Skills and Abilities Required: Customer services computer skills excel Microsoft word Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Telecommunications - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.

CDL Operator - Environmental & Industrial Services Job Type: Full-time | Year-round work License Required: CDL Class B with Tanker Endorsement Job Overview C&K Industrial Services is looking for CDL Operators to join our high-performing team. In this role, you'll do more than just drive - you'll operate heavy equipment, support industrial cleaning operations, and work side-by-side with field crews on complex job sites. Key Responsibilities Transport and set up equipment at job sites and help maintain a safe, efficient work environment Operate and maintain vacuum trucks, roll-offs, and combination units on job sites and public roads Assist with field tasks, including hydroblasting, vacuuming, and confined space entry when not driving Perform equipment inspections, complete DVIRs (Driver Vehicle Inspection Reports), and ensure trucks are clean, fueled, and in proper working condition Travel to and from job sites - mostly local, with occasional overnight stays Work closely with project managers, laborers, and other operators on daily tasks Qualifications CDL Class B license (Tanker endorsement preferred or willing to obtain) Manual transmission experience required Clean driving record and valid DOT medical card (or ability to obtain) Experience operating vacuum trucks, roll-offs, or similar equipment (passenger-only experience not applicable) Physically fit and able to lift 50+ lbs, wear PPE, and work in tight spaces or at heights Willing to work in all weather conditions and in physically demanding environments What We Offer Competitive pay with raise after 90 days Paid Time Off (PTO) after 90 days 401(k) with company match Full health benefits: Medical, dental, vision, life insurance, and disability Boot reimbursement and full PPE provided (hard hat, gloves, respirator, harness, etc.) Per diem for overnight travel Consistent, year-round work Work Schedule Full-time with variable shifts depending on project needs. Work may include evenings, and weekends. Flexibility is important. Important Information This is a DOT-regulated, safety-sensitive role. C&K Industrial Services is a drug-free workplace, and marijuana use is prohibited, including for medical use, per federal regulations.

Emery is currently is seeking a Chemical Operator . Job Purpose: Produces process product by preparing, establishing, monitoring, and controlling production processes; maintaining quality, safety, and cleanliness standards; documenting production and processes; maintaining equipment. Duties: - Prepares for process production by reading production schedules, drawings, and processing specifications; retrieving materials from inventory; sampling materials; sending samples to laboratory; verifying laboratory acceptance; calculating and measuring materials; checking tanks, vessels, piping, valves, steam traps, pumps, compressors, prime movers, heat exchangers, reactors, separators, mixers, and distillers.- Establishes production processing specifications by setting and programming processing controls; setting values, pumps, compressors and auxiliary equipment.- Monitors processing production by operating distributed control systems (DCS); reviewing processing variables; observing control panels and alarms; analyzing operating logs; determining process stability; adjusting and reprogramming controls.- Maintains quality production by obtaining and testing process samples; conducting inspections; recommending process improvements.- Documents process production by logging processing statistics.- Ensures operation of processing system by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; reporting malfunctioning units;- Maintains safe and clean processing environment by complying with procedures, rules and regulations; patrolling unit.- Prepares processing system for new product by circulating cleaning agents.- Maintains continuity among work shifts by communicating actions, irregularities, and continuing needs.- Updates job knowledge by participating in educational opportunities; reading technical publications.- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills & Experience Preferred: - 2-5 years experience including: manufacturing methods and procedures; process improvement; analyzing information; understanding of controls and instrumentation; maintaining manufacturing quality- Distillation and/or vacuum experience- effective written and verbal communication- must be able to work over 8 hours per day and over 40 hours per week- must be able to work 12-hour rotating shifts - 7:30 a.m. - 7:30 p.m. or vice versa Benefits: Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off 401(k) matching Professional development assistance Life insurance

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law. All done! Your application has been successfully submitted! Other jobs

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance * 6% 401k Match * Paid Holidays & Vacation * Paid Sick, Short/Long Term Disability * Tuition Reimbursement * Employee Assistance Program * Maternity/Paternity Leave * Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer service and satisfaction are the primary goals of the organization Actively tracking, verifying and acting upon video alert signals received from customer locations Following the standard operating procedures Communicating with law enforcement, customers and other emergency personnel Manage medium to high volume of calls

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!