Complete Care jobs - 163 jobs

The People Operations Leader is a senior executive responsible for leading an organization's human resources strategy, fostering a strong company culture, and ensuring the development and well-being of employees. This person works closely with leadership to align people strategies with business goals, drive talent acquisition, employee engagement, diversity and inclusion, and workforce development. Key Responsibilities: Strategic HR Leadership: Develop and implement HR strategies aligned with the company's mission, vision, and objectives. Serve as a key advisor to the CEO and executive team on all people-related matters. Foster a culture of continuous improvement, innovation, and inclusion. Talent Acquisition & Workforce Planning: Oversee recruitment and talent management to attract, hire, and retain top talent. Lead workforce planning initiatives to ensure the company has the right skills for future growth. Develop employer branding strategies to position the company as an employer of choice. Employee Engagement & Culture: Champion initiatives that enhance employee satisfaction, engagement, and retention. Lead internal communication strategies to promote transparency and alignment. Performance Management & Development: Establish and oversee performance evaluation systems, ensuring alignment with business objectives. Develop training and development programs to enhance employee skills and career growth. Mentor and coach leaders to enhance their people management capabilities. Compensation & Benefits: Design competitive compensation and benefits packages that attract and retain employees. Ensure compliance with industry standards and legal requirements. Assist in managing the actual headcount to budget to include positions and compensation. Oversee rewards and recognition programs to boost motivation and performance. HR Operations & Compliance: Ensure HR policies and procedures comply with local labor laws and industry best practices. Utilize HR technology solutions to streamline processes and enhance efficiency. Manage employee relations, conflict resolution, and workplace compliance. Change Management & Organizational Development: Lead change management initiatives to support company growth and transformation. Drive organizational development programs that improve team collaboration and effectiveness. Align HR policies with business goals to ensure a resilient and adaptive workforce.

Job Description Spectrum Medical Partners is seeking an energetic, organized, and self-motivated Office Administrative Assistant to support daily operations at our corporate headquarters. This individual will serve as a key point of contact for staff and visitors, assist leadership with administrative needs, and help create a welcoming, professional, and engaging office environment. The ideal candidate is a go-getter who thrives in a dynamic environment, takes initiative, thinks outside the box, and enjoys creating a positive experience for both employees and guests. Details: $18.00 - $22.00 per hour; in-person role located in Lake Mary, FL; Mon-Friday 9a-5:30pm Key Responsibilities Front Office & Administrative Support Serve as the first point of contact for visitors and incoming calls, delivering friendly, professional service. Support administrative leaders and corporate departments with scheduling, correspondence, filing, and project coordination. Manage the corporate calendar and assist with meeting logistics, room reservations, and event planning. Help welcome new hires on orientation day - greeting them, preparing materials, and coordinating with HR to ensure a warm welcome. Maintain office supplies, organization, and cleanliness of shared spaces (conference rooms, break areas, etc.). Prepare internal communications, forms, and documents as needed. Event & Culture Support Assist with planning and executing orientation lunches, celebrations, and engagement initiatives. Collaborate with HR to design visually appealing flyers, announcements, and business cards etc using Canva. Support company-wide activities that build culture, recognition, and community involvement. Technical & Administrative Skills Maintain and update spreadsheets, reports, and tracking documents in Microsoft Excel. Schedule and coordinate meetings using Outlook and manage shared calendars. Create and proofread documents, presentations, and communications. Other duties as assigned. Qualifications Minimum 2-3 years of experience in an administrative, front office, or office coordinator role (corporate or healthcare environment preferred). Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience using Canva or similar design tools (required). Excellent verbal and written communication skills. Strong organization, multitasking, and follow-through abilities. Energetic, approachable, and professional demeanor with a customer service mindset. Able to work independently with minimal supervision and anticipate team needs. Comfortable managing confidential information with discretion and integrity. Attributes for Success A self-starter who takes initiative and ownership of tasks. Creative and resourceful, able to find new ways to solve problems and streamline processes. Team-oriented with a can-do attitude and strong interpersonal skills. Enjoys supporting others and creating a positive, polished office experience. Why Join Spectrum Medical Partners? At Spectrum, you'll be part of a collaborative, people-focused environment that values innovation, communication, and teamwork. We take pride in delivering excellent service - not only to our patients but to each other. If you're looking for a role where your creativity, energy, and initiative make a real impact, we'd love to meet you.

Description: Midland Medical is now hiring a Business Support & HR Administrator in Oakland Park, FL Schedule: Full-Time | Day Shift | Monday 8:00am-2:00pm and Tuesday-Friday 8:00am-5:00pm Pay Rate: $21-$24/hour Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do The Business Support & HR Administrator assists with administrative tasks supporting the Executive Director and Manager, HRBP. This role provides support to the Executive Director such as typing, filing, scheduling, coordination of meetings, travel, and special projects. This role provides support to the HR Business Partner such as recruiting, interview coordination, training initiatives, and other special projects. Responsible for performing company database or system administration tasks, including data input and reporting. Promotes and practices Midland Medical Broward's mission and values and follows its policies and procedures. Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards. Schedules and organizes activities such as meetings, travel, conferences, and department activities for staff. Sorts, distributes and prepares/sends mail and overnight packages. Types and designs general correspondences, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy. Document policy and procedures, standard operational procedures, protocols, and playbooks. Keeps inventory and ordering of office supplies. Handle confidential and non-routine information and explains policies when necessary. Completes Forms I-9, verifies I-9 documentation and maintains I-9 files. Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up and closing of requisition. Files documents into appropriate employee files. HRIS record management promotions, payroll changes, scanned and uploaded into the employee's HR file. Schedules meetings and interviews as requested by the Manager, HRBP. Coordinates learning and development activities for employees at the direction of the Manager, HRBP. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Education/Professional: Highschool diploma or equivalent (GED) Bachelor's degree in human resources or related fields preferred. 2 years' experience in Human Resources. 2 years' experience as an administrative assistant. Must be able to operate a motor vehicle and have valid insurance and driver's license. Must be able to pass a Level I and Level II Background check as required. ********************************* Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Description: Midland Medical is now hiring Patient Experience Expert in Oakland Park, FL Schedule: Full-Time | Day Shift | Tuesday-Friday 7:45am-5:00pm and Saturday 7:45am-1:00pm Pay Rate: $22/hour Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do The Patient Experience Expert is responsible for coordinating the patient experience at Midland Medical. This position works closely with Providers and Medical Liaisons under the direction of the Practice Administrator. Promote and uphold Midland Medical's mission, values, policies, and procedures. Manage and coordinate patient treatments and appointments, including triaging inbound calls. Address patient concerns, escalating issues as needed, and work to retain existing patients. Conduct pre-visit chart reviews, including insurance verification and demographic updates, and identify preventive health needs. Consistently demonstrate a positive attitude and patient-first mindset. Prepare charts for patients scheduled with providers. Check in patients and collect applicable copays, coinsurance, deductibles, and outstanding balances. Manage provider schedules effectively. Identify value-based care patients overdue for visits, labs, or referrals, and arrange necessary follow-ups. Assist patients with general inquiries, payments, and insurance claims questions. Verify insurance benefits and eligibility. Direct patients to the appropriate department for their healthcare needs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Education & Professional Requirements High school diploma or GED equivalent. 1-2 years of experience in medical receptionist/patient scheduling. 1-2 years of experience working with EMR systems. 1-2 years of customer service experience. Must be able to operate a motor vehicle and have valid insurance and driver's license. Must be able to pass a Level I and Level II Background check as required. ********************************* Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**Ideal candidates will have advanced health care education (LLM) or certification (BCS, HCCA, CHC)** will be located in the Orlando/Maitland office and Florida License is required** The In-House Counsel will serve as a trusted legal advisor to Complete Care leadership and staff. This role involves providing practical, business-oriented legal guidance across a range of areas including contracts, compliance, litigation support, and regulatory matters. The ideal candidate will be proactive, detail-oriented, and able to balance legal risk with business objectives in a fast-paced environment. Key Responsibilities • Review, draft, and negotiate contracts, agreements, and other legal documents. • Provide litigation support, including assistance with depositions and discovery. • File demands and oversee legal correspondence. • Ensure compliance with healthcare regulations, employment laws, and internal policies. • Advise on risk management and dispute resolution strategies. • Collaborate with leadership and cross-functional teams to support organizational growth. • Manage relationships with outside counsel as needed. • Monitor legislative and regulatory changes relevant to the healthcare industry. Qualifications • Active Florida Law license is required. • 5-10 years of legal experience (preferably in-house), with healthcare or corporate law preferred. • Strong background in contract negotiation and compliance. • Excellent written and verbal communication skills. • Ability to manage multiple priorities and work independently. • Collaborative mindset and commitment to Complete Care's values.

Description: Midland Medical is now hiring Medical Assistant in Oakland Park, FL Schedule: Full-Time | Day Shift | Mon 7:45a-2p, Tues-Fri 7:45a-5pm or Tues-Fri 7:45a-5p Sat 7:45a-1p Pay Rate: $18-$20 Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do The Medical Assistant is responsible for the performance of a combination of administrative and clinical tasks within the clinic setting, providing patient care. Works as part of the multidisciplinary team, to enhance patient's quality of life and wellbeing. This position involves preparing and organizing the necessary equipment, ensuring a sterile environment, also handling pre-procedure/injection patient education, document vital signs and advise post-procedure/injection care instructions. Attention to detail, knowledge of medical procedures/injections, adherence to safety protocols, and effective communication with both patients and the medical team are crucial for this position. A Medical Assistant works closely with the providers under the direction of the Clinical Manager. Promotes and practices Midland Medical's mission and values and follows its policies and procedures.? Greets and rooms patients into appropriate Procedures/Injections rooms.? Performs patient vital signs and measurement of anthropometric measures, and reviews patient chart to ensure all necessary documentation is present, current, and complete.? Prepares patients for physical examinations and/or procedures and assists the provider accordingly.? Prepares and administers medications, including by intramuscular, intradermal, and subcutaneous injection - including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)? Conduct tests and procedures as directed, such as EKG's, Spirometry, Eye exam, glucometer, etc.? Assists provider with minor surgical procedures (assists providers with wound care, suture, and staple removal, etc.)? Monitors patient flow after check-in and collaborates with clinic team members to coordinate patient care and services.? Performs required medical procedures associated with research projects, and maintains complete and thorough documentation, as required by the principal investigator or designated staff.? Maintains required equipment and supply logs (AED, Eye Wash, Vaccine Fridge, PPE, etc.)? Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Education/Professional: Highschool diploma or equivalent (GED)? Medical Assistant Certification issued by an accredited institution approved by the local state, or a minimum of 3 years' experience working in a health care setting.? Basic Cardiac Life Support (CPR) Certification? Electronic Medical Records training? Must be able to operate a motor vehicle and have valid insurance and driver's license. Must be able to pass a Level I and Level II Background check as required ******************************** Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. #A

Job Description The Payor Enrollment Specialist is responsible for managing the full cycle of provider and group credentialing, enrollment, and maintenance with health insurance payors (commercial, Medicare, Medicaid). This role ensures compliance with contractual requirements, accurate provider data, timely submissions, and renewals to enable claims reimbursement and maintain in-network status. This is a remote, work from home position, however candidate must live in FL and have experience with Florida payors. ???? Key Responsibilities Credentialing & Enrollment Manage and maintain enrollment for providers and the practice with all applicable payors and networks. Prepare and complete credentialing applications (initial and re-credentialing) for Medicare, Medicaid, TRICARE, and commercial payors. Maintain provider profiles in CAQH, PECOS, and other payor portals. Payor Relations & Compliance Serve as primary point of contact with payor credentialing and contracting teams to resolve discrepancies and accelerate approvals. Track application statuses, follow up on outstanding items, and communicate updates to providers and internal stakeholders. Monitor and track all credentialing and enrollment deadlines, renewals, re-validations, and re-appointments. Documentation & Reporting Maintain accurate credentialing databases and records, ensuring compliance with internal and external audit standards. Generate credentialing reports for leadership, compliance, and operational teams. Collaborate with revenue cycle, HR, and operations to support provider onboarding. Process Improvement Identify and implement workflow improvements to streamline credentialing and enrollment processes. Ensure adherence to regulatory and payor credentialing standards and timelines. ???? Required Qualifications Experience: 3+ years of progressive experience in provider credentialing and payor enrollment, preferably in multi-specialty ambulatory settings or large practices. Education: High school diploma or GED required; Associate's degree or higher in healthcare administration, business, or related field preferred. Skills: Proficiency with CAQH ProView, Medicare PECOS, and major commercial payor portals. Strong organizational and communication skills. Detail-oriented, able to manage multiple deadlines and complex documentation. Preferred: Certified Provider Credentialing Specialist (CPCS) through NAMSS.

Description: Midland Medical is now hiring Outreach & Adherence Team Lead in Oakland Park, FL Schedule: Full-Time | Day Shift | In Office: Tues-Fri 8am-5pm and Sat 8am-1pm + Outreach: Tues 8am-5pm and Wed-Sat 1pm-10pm Pay Rate: $26.95 per hour based on experience Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do The Team Lead position is responsible for providing leadership and oversight for the daily operations of the local outreach and testing efforts and aspects of patient adherence and retention. The role requires a high level of knowledge and skills for the provision of HIV/STI testing, education, and outreach. This position works closely with PrEP and Specialty Programs department under the direction of the Manager of Community Programs Promotes and practices MidlandCAN, LLC's mission and values and follows its policies and procedures.? Responsible for performing and assisting in the oversight of the Outreach and Testing Team's daily activities and operations including the provision of HIV/STI testing, community outreach, and client navigation services.? Serves as a key point of contact for the clinical/medical team and other internal stakeholders regarding testing services, processes, and programming at the local level, in conjunction with the Manager of Community Programs.? Provides training to new staff, interns, and volunteers on all functions of testing and outreach and facilitates the provision of continuing education opportunities.? Collaborates with other disciplines internal and external to coordinate client/patient services/community needs.? ? Assists in the management and oversight of the mobile sprinter unit, as applicable. This includes driving/operation, documentation, vehicle maintenance, safety, etc.? Directly responsible for developing new community partnerships through the establishment of agreements, informal and formal agreements, including Memorandums of Agreement/Understanding under the supervision of the Manager of Community Programs.? Establishes and maintains a calendar of community-based outreach and HIV testing events. Oversees the execution of these events to ensure quality outcomes and successful implementation.?? Monitor patient referrals and retention of care, oversight of scheduling patients for MCIP and referrals documented into CureMD within one business day.? Retention and adherence activities for PrEP and MCIP patients.? Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Education/Professional: Highschool diploma or equivalent (GED)? Associate or bachelor's degree in social science or related field preferred.? 5 years' experience in a related field, relevant college-level coursework may substitute for experience.?? Must be able to operate a motor vehicle and have valid insurance and driver's license. Must be able to pass a Level I and Level II Background check as required ******************************** Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. #B

Job Description At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Practice Manager leads all clinic operations to ensure exceptional patient outcomes, operational excellence, financial integrity, staffing efficiency, and cross-department coordination across chiropractic, medical, imaging, rehab, and procedures. Summary of Duties: Manages staffing, operations, scheduling, insurance and billing oversight, compliance processes, documentation integrity, patient experience, order fulfillment, KPI ownership, budgeting, and interdepartmental communication. Duties & Essential Functions: Operational Leadership · Lead day-to-day clinic operations and workflow. · Conduct daily huddles and weekly operational meetings. · Maintain clinic environment standards for safety and readiness. · Optimize patient flow across all service lines. KPI Ownership & Performance Management · Own clinic KPIs including show rate, visit volume, care plan adherence, order completion, documentation accuracy, revenue performance, and patient satisfaction. · Lead regular KPI review sessions with clinic staff. · Develop and implement action plans to improve performance metrics. Patient Outcomes & Care Plan Oversight · Ensure all patients are fully scheduled through their care plans. · Oversee care plan compliance outreach and follow-up efforts. · Identify at-risk patients and intervene operationally to support retention. · Partner with providers on non-clinical strategies to support patient adherence. Financial Integrity & Billing Oversight · Ensure services are only rendered when appropriate financial coverage or authorization is in place. · Oversee billing readiness including insurance accuracy and documentation completeness. · Collaborate with revenue cycle teams to reduce denials and improve clean-claim rates. · Support staff in accurate payment collection and financial communication. Insurance, Billing & Pre-Authorization Governance · Ensure pre-authorization workflows for imaging, procedures, and evaluations are executed properly. · Monitor outstanding authorizations and escalate delays when needed. · Ensure front desk and administrative teams follow payer requirements. Staff Leadership & Development · Hire, train, coach, and evaluate all non-provider staff. · Provide operational feedback to providers (non-clinical). · Conduct performance reviews and implement corrective actions when needed. · Promote a culture of accountability, unity, and high performance. Cross-Functional Coordination · Collaborate with Lead Care Coordinator, Front Desk Supervisor, Hub Manager, and providers. · Ensure multi-service flow between chiropractic, medical, imaging, rehab, and procedures. · Maintain clear communication pathways between administrative and clinical teams. Compliance, Documentation & Regulatory Oversight · Ensure HIPAA, OSHA, and related regulatory compliance. · Support accurate and timely completion of clinical and administrative documentation. · Maintain readiness for audits and corrective action plans. Budget & Resource Management · Manage clinic budget, including labor and operations. · Align staffing levels with clinic volume and performance needs. Leadership Culture Expectations · Model Conscious Leadership behaviors in all interactions. · Demonstrate emotional intelligence, clarity, and ownership. · Promote a unified, patient-centered clinic culture. Skills & Competencies · Strong operational and analytical skills. · Effective coaching and conflict resolution abilities. · High emotional intelligence and communication skill. · Proficiency in EHR, scheduling, and reporting tools. Experience Requirements Required: 3-5 years of healthcare operations leadership experience. Preferred: Experience in multi-service healthcare environments. Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Powered by JazzHR PICotzGAto

Description: Midland Medical is now hiring Referral Coordinator in Oakland Park, FL Schedule: Full-Time | Day Shift | Mon 7:45a-2p, Tues-Fri 7:45a-5pm or Tues-Fri 7:45a-5p Sat 7:45a-1p Pay Rate: $26.88 per hour based on experience Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award. Why You'll Love It Here Competitive pay Generous paid PTO and Sick time 11 Paid Company Holidays Paid training and certification support Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution Tuition Reimbursement Plan Other voluntary plans are available to support you and your family Career growth opportunities in a supportive environment What You'll Do The Referral Coordinator is responsible for managing and coordinating referrals while acting as a bridge between providers, patients, and insurance companies to ensure seamless and timely referrals for the patient population here at Midland. This position plays a vital role in verifying insurance coverage, communicating with specialists or service providers, scheduling appointments, and following up to track the progress of referrals. The Referral Coordinator works under the direction of the Prior Authorizations Manager. Promotes and practices MidlandCAN, LLC's mission and values and follows its policies and procedures. Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards. Verify patient insurance coverage to ensure the referral services are covered and obtain any necessary authorizations from insurance. Coordinate communication between primary care physicians, specialists, and other healthcare providers to facilitate the referral process. Schedule appointments for patients with specialists or service providers, taking into account patient preferences and availability. Complete follow-up calls to ensure patients attend their appointments and receive necessary services. Track the progress of referrals and update patient records accordingly. Maintaining a consistently positive attitude and patient-first approach to deliver stellar service to all patients. Address and resolve any issues or barriers that might arise during the referral and/or authorization process, advocating for patients when necessary. Gain a comprehensive understanding of various platforms (e.g., CureMD, Availity, etc) Reviews details and expectations about the referral with both ordering providers and patients. Requests new referrals to be ordered when applicable. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Education/Professional: Highschool diploma or equivalent (GED) 1-2 years' experience of medical receptionist or medical assistant 1-2 years' experience of EMR systems 1-2 years' experience of customer service 1-2 years' experience submitting imaging and medication prior authorizations 1-2 years' experience clinical records review preferred Must be able to operate a motor vehicle and have valid insurance and driver's license. Must be able to pass a Level I and Level II Background check as required ******************************** Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. #A

Job Description Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic Care Coordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Care Coordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes. Summary of Duties: Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations. Duties & Essential Functions: Therapy Delivery & Clinical Care Support · Deliver provider-directed therapies with precision and safety. · Prepare patients for examinations and explain expectations. · Document all therapies accurately and in real time. · Monitor patient tolerance and escalate clinical concerns appropriately. · Reinforce patient understanding of therapy purpose, expectations, and care progression. · Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care. Care Plan Fulfillment & Outcome Support · Ensure patients receive therapies according to provider-prescribed cadence. · Identify care plan deviations and escalate to the Lead Care Coordinator. · Support care plan scheduling through communication with Administrative Care Coordinators. Documentation & Order Completion · Document all therapy services accurately in the EHR. · Ensure therapy documentation supports billing integrity. · Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling. Insurance, Billing & Pre-Authorization Support (Clinical Coordination) · Verify accurate patient insurance information during patient visits. · Escalate missing or unclear authorizations to Administrative Care Coordinators. · Support billing integrity through complete and timely documentation. · Identify authorization barriers impacting care and communicate appropriately. Compliance, Production & KPI Alignment · Monitor patient attendance and escalate compliance gaps. · Support KPI goals linked to therapy throughput and care plan adherence. · Participate in team huddles and workflow discussions. Team Collaboration & Clinic Support · Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams. · Assist clinic operations during high-volume moments. · Support unified patient care and interdepartmental teamwork. Clinic Culture Expectations · Model Conscious Leadership behaviors (ownership, curiosity, empathy). · Demonstrate professionalism, patience, and emotional intelligence. · Promote a unified, patient-first environment. Skills & Competencies · Strong communication and patient engagement skills. · Attention to detail and consistency in therapy delivery. · EHR and documentation proficiency. · Team-oriented mindset and adaptability. Experience Requirements Preferred: · 1-2 years of rehab, therapy, or patient support experience. · EHR documentation experience. We will train patient-centered candidates demonstrating reliability and professionalism. Clinic hours: Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Tuesday: 12:30 PM - 7:00 PM Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Thursday: 12:30 PM - 7:00 PM Friday: 7:00 AM - 1:00 PM Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Join the Complete Care Family If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. Powered by JazzHR 8tjXmG1IPV

We are seeking a qualified Medical Economics Professional to join our team in a value-based care primary care company with a focus on Accountable Care Organizations (ACO). The ideal candidate will play a crucial role in analyzing healthcare data, developing economic strategies, and helping to improve patient outcomes while reducing costs. This position requires a deep understanding of value-based care models, healthcare economics, and data analytics. Key Responsibilities: Perform data analysis to assess the financial and clinical performance of ACO initiatives, identifying trends and areas for improvement. Collaborate with clinical teams to develop and implement cost-saving strategies that enhance patient care and drive better health outcomes. Work with health information systems to collect and manage data, ensuring accurate reporting and monitoring of performance metrics. Support the development of value-based contracts and negotiations with payers by providing insights and economic modeling. Analyze payer reimbursement structures and work with finance teams to optimize revenue streams. Develop reports and presentations for stakeholders that summarize ACO performance, economic impact, and recommendations for strategic initiatives. Monitor regulatory changes and market trends related to value-based care and ACOs, ensuring compliance and readiness for new initiatives. Participate in multidisciplinary meetings to provide insights on economic trends and data-driven decision-making.

Get Ready to Launch Your Career with Complete Care! Are you a current Physical Therapist Assistant student ready to take the next step in your career? Whether you're beginning your clinical rotations or approaching graduation, Complete Care is here to support your professional journey. We're excited to connect with students who are passionate about patient care and interested in future internship or employment opportunities with our growing team. Why Choose Complete Care: At Complete Care, you'll be part of a collaborative, patient-centered environment where your work truly makes a difference. We provide the guidance, resources, and real-world experience needed to help you grow-whether you're completing clinical hours or preparing for your first full-time role. As a Physical Therapist Assistant at Complete Care, you may: Assist providers in delivering treatment plans Guide patients through therapeutic exercises Monitor patient progress and track outcomes Educate patients and families on at-home care techniques Support daily clinic operations and ensure a safe, positive environment for recovery Who We're Looking For: Current Physical Therapist Assistant students enrolled in an accredited program Strong communication and interpersonal skills Passionate about patient care and professional development Eager to gain real-world experience in a clinical setting What We Offer: A supportive team of experienced clinicians Mentorship and opportunities for hands-on learning A culture rooted in compassion, professionalism, and excellence Potential to transition from internship to long-term employment Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* If you're looking for a place to grow, learn, and make a meaningful impact, we invite you to explore future opportunities with Complete Care. We are an equal opportunity employer and welcome individuals of all backgrounds to connect with us.

Are you ready to make an impact in the world of integrated healthcare? Complete Care is searching for an exceptional Chiropractic Physician to join our dynamic team. As our company expands, you will be at the forefront of our mission, providing top-notch chiropractic and physiotherapy care across multiple clinics and locations. If you are a dynamic Chiropractic Physician, get ready for an opportunity that is not just a job - but a journey of innovation. Benefits: Great competitive salary Paid vacation Great hours, flexible! 6-week training course Opportunity for advancement Malpractice Insurance Paid Medical, Dental, and Vision Insurance available CEU paid 401k with matching Ongoing clinical and documentation training Requirements: Doctor of Chiropractic degree An active Florida Chiropractic Licensure (in the process of obtaining your license) Commitment to ethical and professional chiropractic practice. Proficiency in Microsoft Office is a must, demonstrating your ability to leverage modern tools for enhanced productivity. Excellent communication skills are non-negotiable. You must be able to communicate clearly and effectively, both verbally and in writing. Salesforce and E-Clinical Works Savvy: If you are well-versed in Salesforce and E-Clinical Works your experience in these platforms is a huge plus. Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Please see the link below for a video of testimonials from our current Chiropractic team: Complete Care Testimonial Video-Click Here! History- After witnessing a lack of proper assessment and support for patients that have been involved in an accident, we saw a dire need in the community for clinics and doctors who would provide excellent evaluation and treatment of their injuries and the support needed to guide them through the process. This is what led to the family of practices, that is Complete Care. Complete Care consists of Integrative Physical Medicine, Centers for Imaging, and Interventional Associates. Together they provide patients with immediate access to chiropractic care, physiotherapy, state of the art imaging, interventional pain management, and orthopedic specialists. Complete Care offers chiropractic care, physiotherapy, and comprehensive testing. In each clinic, there is an experienced and trained staff eager to help. Our Chiropractic Physicians evaluate, treat, and make appropriate referrals for each patient. We have designated Case Managers who provide support and answer any questions. Our trained doctors and Chiropractic Assistants help each patient with their prescribed therapies and medical equipment. Each administrative staff member provides excellent customer service and a welcoming atmosphere. About Complete Care: Complete Care is a preeminent fully integrated health system that provides exceptional care for the injured, which leverages top-tier talent and leading-edge technologies. Complete Care and its family of practices are characterized by core competencies of cultural, clinical, and operational excellence. We strive to meet every patient's individual needs with skillfulness and professionalism. We deliver our healthcare services - affordably and to everyone close to where they live and work and we do so in a way that positions us for continued growth in Florida and in the future, nationally. At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

Job Description Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic Chiropractic Assistant to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Why You'll Love Working Here At Complete Care, we don't just treat patients - we care for people. As a Chiropractic Assistant, you'll be a vital part of each patient's healing journey, ensuring every visit is comfortable, positive, and stress-free. Whether you're guiding patients through therapies, managing clinic operations, or greeting them with a smile, you'll make a meaningful difference every day. You'll join a team that values teamwork, compassion, and growth - in a supportive, professional environment where your dedication and energy truly shine. What You'll Do Prepare patients for examination, recording relevant history in patient charts. Oversee day-to-day Chiropractic Assistant operations. Conduct data entry and maintain up-to-date patient documentation. Guide and assist patients with care and therapies. Provide Durable Medical Equipment (DME) and clear instructions for proper use. Welcome and assist patients both in person and over the phone. Manage scheduling, appointment confirmations, and front desk coordination. Collaborate with the team to ensure smooth patient flow and timely care. Communicate patient concerns to the practice manager and chiropractor. Treat all patients with kindness and consideration, even in challenging situations. Qualities We Value Consistent professional conduct with meticulous attention to detail. Excellent verbal and written communication skills, with strong interpersonal abilities. Critical thinking skills and a positive, team-oriented attitude. Proficiency with computers and office software programs. Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Join the Complete Care Family If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. Powered by JazzHR eGOnAJwTcN

Job Description**Ideal candidates will have advanced health care education (LLM) or certification (BCS, HCCA, CHC)** will be located in the Orlando/Maitland office and Florida License is required** The In-House Counsel will serve as a trusted legal advisor to Complete Care leadership and staff. This role involves providing practical, business-oriented legal guidance across a range of areas including contracts, compliance, litigation support, and regulatory matters. The ideal candidate will be proactive, detail-oriented, and able to balance legal risk with business objectives in a fast-paced environment. Key Responsibilities • Review, draft, and negotiate contracts, agreements, and other legal documents. • Provide litigation support, including assistance with depositions and discovery. • File demands and oversee legal correspondence. • Ensure compliance with healthcare regulations, employment laws, and internal policies. • Advise on risk management and dispute resolution strategies. • Collaborate with leadership and cross-functional teams to support organizational growth. • Manage relationships with outside counsel as needed. • Monitor legislative and regulatory changes relevant to the healthcare industry. Qualifications • Active Florida Law license is required. • 5-10 years of legal experience (preferably in-house), with healthcare or corporate law preferred. • Strong background in contract negotiation and compliance. • Excellent written and verbal communication skills. • Ability to manage multiple priorities and work independently. • Collaborative mindset and commitment to Complete Care's values. Powered by JazzHR sd EjKNYTna

Job Description Are you ready to step into a role that blends leadership, organization, and outstanding customer service? We're looking for a motivated and skilled Practice Manager to join our healthcare team. This position is perfect for someone who thrives in a fast-paced environment and takes pride in keeping operations running smoothly. Summary of Duties: Do you have a passion for healthcare administration and the ability to lead a strong, service-oriented team? As the Practice Manager, you will oversee the daily operations of a busy medical office-ensuring efficiency, compliance, and an exceptional experience for every patient. This is a hands-on leadership role that requires a balance of strategic thinking and attention to detail. Key Responsibilities: Front Desk Management: Provide a welcoming experience for patients and visitors, manage scheduling, and oversee the check-in/check-out process to maintain smooth office flow. Team Leadership: Train, mentor, and supervise front desk staff, conduct regular performance reviews, and foster a culture of collaboration and accountability. Patient Experience: Resolve patient concerns related to billing, insurance, and other inquiries with professionalism, empathy, and efficiency. Operational Oversight: Maintain office supply levels, ensure compliance with office policies and procedures, and streamline administrative workflows for maximum efficiency. Performance & Reporting: Lead weekly meetings with staff to review data, identify trends, and develop actionable strategies for improving patient care and operational performance. Qualifications and Skills: Strong organizational, problem-solving, and multitasking skills. Exceptional communication and interpersonal abilities. Proficiency in office software and electronic health record (EHR) systems (experience with eClinicalWorks is a plus). Proven leadership experience with a focus on team development and productivity. Professional demeanor, reliability, and strong attention to detail. Excellent verbal and written communication skills. If you're passionate about leadership in healthcare and want to make a meaningful impact on patients and your team, apply today to take the next step in your career! Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Powered by JazzHR 5uTSoAklGC

Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic Care Coordinator: Administrative to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. Summary of Duties: Responsible for front desk operations including intake, scheduling, compliance calls, documentation accuracy, and communication. Duties & Essential Functions: Greet patients warmly and manage check-in/check-out with precision. Schedule and confirm appointments to support care plan completion. Execute compliance outreach for missed or at-risk patients. Support fulfillment of provider orders and care plan components. Collaborate with rehab staff to maintain unified clinic flow. Assist rehab team when therapy volume is high. Maintain lobby professionalism and organization. Support unified clinic-wide efforts toward patient outcomes. Insurance, Billing & Pre-Authorization Responsibilities Collect accurate insurance and demographic information to ensure clean claims processing and proper documentation in EHR system. Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations. Collect payments at check-in or check-out following company protocols. Maintain awareness of various insurance types (PPO, HMO, PIP, WC, Managed Care) and understand how each impacts coverage within Complete Care's model. Identify when services require pre-authorization and initiate the appropriate workflow. Monitor, track, and follow up on outstanding pre-authorizations. Escalate authorization or eligibility concerns promptly to reduce delays or claim denials. Multi-Service Scheduling & Care Plan Fulfillment Schedule, confirm, and manage appointments across chiropractic, medical, MRI/imaging, injections, procedures, and follow-up services. Ensure all patients are fully scheduled throughout their plan of care. Perform compliance calls, appointment reminders, and outreach for missed or rescheduled visits. Maximize schedule productivity and fill rates across multiple service lines. Ensure proper fulfillment of provider-directed orders. Provide patients with clear preparation guidance and restrictions based on their orders. Compliance, Production, and Outcome Support Support patient compliance through consistent communication and proactive follow-up. Monitor show rates, production metrics, and compliance trends. Reinforce care plan understanding to support patient engagement. Collaborate with leadership to reduce cancellations and improve retention. Clinic Culture Expectations Demonstrate Conscious Leadership-empathy, curiosity, and accountability. Exhibit reliability, ownership, and strong follow-through. Communicate clearly and compassionately with patients and team members. Contribute positively to a unified, patient-first clinic culture. Demonstrate flexibility, teamwork, and solution-oriented communication. Skills & Expectations Excellent customer service and interpersonal communication. Strong organizational skills and ability to multitask. High accuracy in scheduling, documentation, and insurance data collection. Adaptability to evolving workflows and clinic needs. Experience Requirements: Preferred: 1-2 years administrative or customer service experience; healthcare preferred. We will train service-minded individuals Clinic hours: Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Tuesday: 12:30 PM - 7:00 PM Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Thursday: 12:30 PM - 7:00 PM Friday: 7:00 AM - 1:00 PM Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Join the Complete Care Family If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

Are you ready to make an impact in the world of integrated healthcare? Complete Care is searching for an exceptional Chiropractic Physician to join our dynamic team. As our company expands, you will be at the forefront of our mission, providing top-notch chiropractic and physiotherapy care across multiple clinics and locations. If you are a dynamic Chiropractic Physician, get ready for an opportunity that is not just a job - but a journey of innovation. Benefits: Great competitive salary Paid vacation Great hours, flexible! 6-week training course Opportunity for advancement Malpractice Insurance Paid Medical, Dental, and Vision Insurance available CEU paid 401k with matching Ongoing clinical and documentation training Requirements: Doctor of Chiropractic degree An active Florida Chiropractic Licensure (in the process of obtaining your license) Commitment to ethical and professional chiropractic practice. Proficiency in Microsoft Office is a must, demonstrating your ability to leverage modern tools for enhanced productivity. Excellent communication skills are non-negotiable. You must be able to communicate clearly and effectively, both verbally and in writing. Salesforce and E-Clinical Works Savvy: If you are well-versed in Salesforce and E-Clinical Works your experience in these platforms is a huge plus. Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Please see the link below for a video of testimonials from our current Chiropractic team: Complete Care Testimonial Video-Click Here! History- After witnessing a lack of proper assessment and support for patients that have been involved in an accident, we saw a dire need in the community for clinics and doctors who would provide excellent evaluation and treatment of their injuries and the support needed to guide them through the process. This is what led to the family of practices, that is Complete Care. Complete Care consists of Integrative Physical Medicine, Centers for Imaging, and Interventional Associates. Together they provide patients with immediate access to chiropractic care, physiotherapy, state of the art imaging, interventional pain management, and orthopedic specialists. Complete Care offers chiropractic care, physiotherapy, and comprehensive testing. In each clinic, there is an experienced and trained staff eager to help. Our Chiropractic Physicians evaluate, treat, and make appropriate referrals for each patient. We have designated Case Managers who provide support and answer any questions. Our trained doctors and Chiropractic Assistants help each patient with their prescribed therapies and medical equipment. Each administrative staff member provides excellent customer service and a welcoming atmosphere. About Complete Care: Complete Care is a preeminent fully integrated health system that provides exceptional care for the injured, which leverages top-tier talent and leading-edge technologies. Complete Care and its family of practices are characterized by core competencies of cultural, clinical, and operational excellence. We strive to meet every patient's individual needs with skillfulness and professionalism. We deliver our healthcare services - affordably and to everyone close to where they live and work and we do so in a way that positions us for continued growth in Florida and in the future, nationally. At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.