Patient Access Representative jobs at Complete Care

We are seeking an ambitious individual to join our team in promoting a dynamic group led by innovative problem-solvers. At Complete Care, we focus on providing comprehensive injury care, bringing together top-tier talent and leading-edge technologies to deliver clinical, operational, and cultural excellence. Here, we prioritize asking the 'whys' to deliver creative solutions to meet every patient's individual needs with skillfulness and professionalism. In this role, you'll collaborate with our Intake and Support team and key decision-makers responsible for procuring clinical services. You will serve as the main point of contact for new patient callers, triaging their needs all while exemplifying our core competencies of cultural, clinical and operational excellence. As our company continues to grow, building toward being a national platform, so do the career opportunities. Your career trajectory will align with your ambition and the growth of our organization. Responsibilities: Schedule new patients courteously and efficiently. (Schedule, reschedule, and cancel appointments) Properly educate patients to ensure they are engaged in their upcoming appointment. Possess exemplary phone etiquette. Ability to perform individually and as a team member. Accurately assess patient needs based on their injuries, previous treatment, and current symptoms. A qualified candidate has the following: Sales Experience: 1 year (Preferred) Prior Phone Sales experience is a plus. Experience with a Multi-Line Phone System. Experience with a CRM is a plus. Bilingual/ Spanish Speakers are a plus. Excellent communication and interpersonal skills, with a genuine ability to connect with patients Proven sales experience & healthcare experience is a bonus Strong organizational skills and attention to detail to what matters and not get stuck in the minutia A passion for helping others and making a positive impact on patient health and well-being Demonstrate the ability to address and overcome objections with confidence, using active listening, empathy, and effective solutions. Benefits: Comprehensive training programs Health, Dental, Vision benefits Life Insurance 401K Flexible Spending Accounts Supplemental Pay: Bonus opportunities Work Location: Hybrid: 3 days in-person, 2 days remote Ability to Relocate: Maitland, FL 32751: Relocate before starting work (Required) Hours of Operation: Wednesday- Friday, 11:00 a.m. - 7:00 p.m. Saturday, 9:00 AM - 5:00 PM Sunday, 9:00 AM - 4:00 PM Job Type: Full-time Complete Care is a multi-disciplinary practice serving patients who have physical injuries as a result of trauma. Complete Care and its family of practices are characterized by core competencies of cultural, clinical, and operational excellence. We strive to meet every patient's individual needs with skillfulness and professionalism.

💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based |Base + Unlimited Commission (Top Earners 50K- $100K+) Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence. What You'll Do: Engage warm leads via phone, chat, text & email Schedule and confirm in-person consultations Re-engage abandoned or paused prospects Deliver a luxury, white-glove experience every time Track all activity in Salesforce What You Bring: Bilingual (English/Spanish) preferred 3+ years in consultative sales, luxury service, or call center Strong communication, confidence & empathy Salesforce or CRM experience a plus Ability to work evenings/weekends (11am-8pm shift) with Sundays off Must be able to report to Boca Office - no remote work What You'll Get: ✅ Paid training from Day 1 ✅ Leads provided - no cold calling ✅ Paid vacation, holidays & personal days ✅ Medical, dental, life insurance & 401(k) with match after a year ✅ Tuition reimbursement after 1 year ✅ Unlimited earning potential Ready to make great money while changing lives? Apply now and grow your career with HairClub!

Job DescriptionDescription: About the Role: The Representative for the Quality Assurance Team plays a crucial role in ensuring that our patients receive the highest level of service and satisfaction. This position involves monitoring and evaluating order processes to identify areas for improvement and to uphold our quality standards. The representative will collaborate closely with team members to develop and implement strategies that enhance customer experience and operational efficiency. By analyzing feedback and performance metrics, this role contributes to the continuous improvement of our service processes. Ultimately, the goal is to ensure the timely release of held patient orders to foster a customer-centric culture that drives loyalty and supports the overall customer satisfaction. HIRING REMOTE IN THE FOLLOWING STATES: AL,FL, GA, IN, KY, LA, MS, NC, SC, TN, TX, VA, & WV FULL TIME, GREAT BENEFITS, PTO, HOLIDAY PAY & MORE! Essential Functions: • Research held DME orders finding and resolving root causes. • May require rework of expired prescriptions, changes in patients' insurance • Verification of changes in patients plans to ensure supplies ship timely. • Obtain Prior Authorizations, need for an AOB or other discrepancies. • QA team will notify and work through order issues with other teams. • Electronic Data Interchange (EDI) file formats 835 & 837 ERA's changes and corrections. • Notes, comments or other relevant information into HDMS system. • Inform Team Support or Sr. Team Leader if there are unusual issues or matters requiring attention or intervention. Position Type: This is an hourly position, business hours, M-F. Occasional OT, early mornings, evening and weekend work may be required as workload demands. ***** EQUIPMENT IS NOT PROVIDED, YOU MUST HAVE YOUR OWN COMPUTER EQUIPMENT Requirements: Preferred Education and Experience: • 2+ years of experience in a fast-paced customer service role requiring good judgement and proven problem-solving skills in Healthcare, Medical and or Insurance. • 1+ years of experience in a Medical Billing role requiring patient insurance verification and account setup. • 1+ years of medical billing coding experience • High school diploma or GED diploma • Medical Billing education is a PLUS! • Previous experience demonstrated the ability to follow multi-step procedures and apply attention to detail. • Strong ability to handle multiple tasks at various stages of completion.

Job DescriptionDescription: The Utilization Management Representative is responsible for coordinating cases for prior authorization reviews, ensuring compliance with organizational and regulatory requirements. Need to communicate clearly and professionally with members, providers, and internal departments. This full-time position requires excellent customer service skills, strong attention to detail, and the ability to analyze situations effectively to ensure timely and accurate case processing. The role involves verifying insurance for DME supplies, submitting prior authorizations, requesting documentation, following up on documentation requests, processing orders for shipment and maintaining positive customer relations while adhering to company policies and procedures. HIRING REMOTE EXPERIENCED CSR'S IN THE FOLLOWING STATES: AL FL, GA, IN, KY, LA, MS, NC, SC, TN, TX, VA, & WV Responsibilities • Incoming/Outgoing calls • Review contract and benefit eligibility. • Refer cases requiring clinical review to internal review and/or submit to insurance provider for prior authorization •Data entry • Respond to telephone and written inquiries from members, providers, Manufacturers, and in-house departments., • Conduct clinical screening processes., • Request clinical documents from Providers, Follow up on requested documentation • Develop and maintain positive customer relations and coordinate with various functions within the company., • Participate in developing department goals, objectives, and systems., • Attend staff meetings and other meetings and seminars as assigned., • Recommend new approaches, policies, and procedures to improve department efficiency., • Perform other related duties as assigned. Requirements: Minimum of 2 year's DME experience and/or 2 years Utilization Management experience required (any combination) Proven high-quality customer service skills for internal and external customers. Excellent organizational skills and attention to detail. Ability to prioritize tasks and communicate effectively to groups. Proficient with Microsoft Office Suite - satisfactory completion of our skills testing is required. High school diploma or GED required. Equipment is not provided.

Job Details Audi Jacksonville - Jacksonville, FLDescription The CSR Service (Driver) assists the Service and Sales sides of the business, ensuring optimum on-site vehicle placement and presentation of interiors and exteriors of vehicles. They also assist with transportation of service vehicles by driving to customers' homes or workplace to retrieve customer vehicle and leave them a loaner vehicle. Supervisory Responsibilities: None Duties & Responsibilities: Keeps the lot neat and orderly, moves cars as directed by the general manager and in accordance with dealership display standards. Inspects vehicles for cleanliness, damage, and compliance with standards or regulations. Drive offsite to retrieve customer vehicles and deliver loaner vehicles. Get required signatures and complete walk around inspection for damage to customer vehicles. Return customer vehicles and complete walk around inspection for damage to returned loaner vehicles. Utilize various cleaning tools and supplies to preserve and protect vehicles. Qualifications Required Skills & Abilities: Friendly and outgoing. Good judgment and safe driving skills. Experience in buffing, waxing, clay bar, and vehicle care. Commitment to continuous improvement. Experience maintaining high customer satisfaction. Creative problem-solver with strong attention to detail. Self-motivated and easily takes direction from management. Strong communication skills and work ethic. Comfortable working outside. Must be able to pass pre-employment screen (background & hair follicle drug test) Education & Experience: High school diploma or equivalent. One (1) to two (2) years of relevant experience preferred, but not required. Valid Driver's License and clean driving record. Physical Requirements: Prolonged periods of sitting while driving. Must be able to lift up to 15 pounds. Must be able to stand, bend, and reach. An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Health Insurance Verification Specialist | Atos Medical-US | New Berlin, WI This position is remote but requires you to be commutable to New Berlin, WI for orientation and training/employee events as needed. Join a growing company with a strong purpose! Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1200 skilled and engaged employees worldwide. About Atos Medical Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That's why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users. Atos Medical has an immediate opening for a Health Insurance Verification Specialist in the Insurance Department. Summary The Health Insurance Verification Specialist will support Atos Medical's mission to provide a better quality of life for laryngectomy customers by assisting with the attainment of our products through the insurance verification process and reimbursement cycle. A successful Health Insurance Verification Specialist in our company uses client information and insurance management knowledge to perform insurance verifications, authorizations, pre-certifications, and negotiations. The Health Insurance Verification Specialist will analyze and offer advice to our customers regarding insurance matters to ensure a smooth order process workflow. They will also interact and advise our internal team members on schedules, decisions, and potential issues from the Insurance payers. Essential Functions Act as an advocate for our customers in relation to insurance benefit verification. Obtain and secure authorization, or pre-certifications required for patients to acquire Atos Medical products. Verifies the accuracy and completeness of patient account information. Ensures information obtained is complete and accurate, applying acquired knowledge of Medicare, Medicaid, and third party payer requirements/on-line eligibility systems. Contacts insurance carriers to obtain benefit coverage, policy limitations, authorization/notification, and pre-certifications for customers. Follows up with physician offices, customers and third-party payers to complete the pre-certification process. Requests medical documentation from providers not limited to nurse case reviewers and clinical staff to build on claims for medical necessity. Collaborates with internal departments to provide account status updates, coordinate the resolution of issues, and appeal denied authorizations. Answer incoming calls from insurance companies and customers and about the insurance verification process using appropriate customer service skills and in a professional, knowledgeable, and courteous manner. Educates customers, staff and providers regarding referral and authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance related changes or trends. Verifies that all products that require prior authorizations are complete. Updates customers and customer support team on status. Assists in coordinating peer to peer if required by insurance payer. Notifies patient accounts staff/patients of insurance coverage lapses, and self-pay patient status. May notify customer support team if authorization/certification is denied. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans. Inquire about gap exception waiver from out of network insurance payers. Educate medical case reviewers at Insurance Companies about diagnosis and medical necessity of Atos Medical products. Obtaining single case agreements when requesting an initial authorization with out of network providers. This process may entail the negotiation of pricing and fees and will require knowledge of internal fee schedules, out of network benefits, and claims information. Complete all Insurance Escalation requests as assigned and within department guidelines for turn around time. Maintains reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans. Other duties as assigned by the management team. Basic Qualifications High School Diploma or G.E.D Experience in customer service in a health care related industry. Preferred Qualifications 2+ years of experience with medical insurance verification background Licenses/Certifications: Medical coding and billing certifications preferred Experience with following software preferred: Salesforce, SAP, Brightree, Adobe Acrobat Knowledge Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans. Additional Benefits Flexible work schedules with summer hours Market-aligned pay 401k dollar-for-dollar matching up to 6% with immediate vesting Comprehensive benefit plan offers Flexible Spending Account (FSA) Health Savings Account (HSA) with employer contributions Life Insurance, Short-term and Long-term Disability Paid Paternity Leave Volunteer time off Employee Assistance Program Wellness Resources Training and Development Tuition Reimbursement Atos Medical, Inc. is an Equal Opportunity/Affirmative Action Employer. Our Affirmative Action Plan is available upon request at ************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Equal Opportunity Employer Veterans/Disabled. To request reasonable accommodation to participate in the job application, please contact ************. Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox , Provox Life™ and Tracoe. We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business. Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma. Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S 56326 #LI-AT

Job Details Hanania Chrysler Dodge Jeep Ram - St. Augustine, FLDescription Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we're seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away. What we offer: A super-compensation package with incentives for your extraordinary service. A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped. Access to ongoing training and development opportunities that will further enhance your skills and career trajectory. A collaborative work culture within a reputable, family-owned business Great facilities and equipment that will make your efforts even more efficient. Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts. Key Responsibilities: Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions. Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information. Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns. Tech Savvy: Utilize technology and software efficiently to support daily tasks. Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment. Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction. Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming. Additional Duties: Perform other tasks as needed to ensure smooth dealership operations. Qualifications What we need: High School Diploma or GED required. Professional appearance and pleasant phone demeanor. Strong organizational and communication skills. Ability to work evenings and weekends as required. Reliable, friendly, and outgoing personality. Team-oriented with a self-motivated approach to tasks. Superior customer service skills and a passion for the automotive industry. Commitment to ongoing improvement and career growth within the company. Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting. A valid driver's license with clean driving record. Must pass background check and hair follicle drug screen. APPLY TODAY and Shift Your Career into High Gear - Join Our Winning Team! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements High school diploma/GED and 1+ years of insurance verification experience

New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements N/A

New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements HS Diploma, Experience with Insurance Verification, Billing Required

229 East Jefferson Street, Springfield, IL 62701 BDC Service Representative Business Development Center$17 - $20 per Hour Plus Bonuses + Great Benefits!Experience Preferred but Not Required! Paid Training Available Walk-in Applicants are Welcome! Join Isringhausen Imports as a BDC Service Representative Where Excellence Drives Opportunity Isringhausen Imports of Illinois, a premier dealership representing BMW, Mercedes-Benz, Porsche, and Volvo, is seeking a BDC Service Representative to join our award-winning team in Springfield. If youre passionate about customer service, thrive in a fast-paced environment, and want to be part of a dealership thats consistently recognized for excellence, wed love to meet you. If youre ready to represent some of the worlds finest automotive brands and deliver exceptional service every day, apply now and become part of the Isringhausen legacy. Schedule: Full-time, Monday Friday: 7:30am - 5:30pm Why Isringhausen? At Isringhausen, excellence isnt just a goal its our standard . Weve been named Best Auto Dealer (New and Used) for three consecutive years, and our team members are recognized for their integrity, professionalism, and customer care. Our philosophy is deeply rooted in the values of attention, honesty, and respect, which we extend to every individual who steps into our world - be it a customer or an employee. We are a family-owned and operated dealership. We offer: $17 - $20 per hour based on experience plus bonuses Medical & Dental Health Plan 401(k) Plan A supportive, high-performance culture and friendly, team Atmosphere State-of-the-Art Facility and Technology Paid Vacation No Sundays! Opportunities for growth and advancement Community engagement through events like our Charity Coat & Boot Drive A commitment to quality across every department from Motorsports to Service You won't find a better place to call home! Key Responsibilities BDC Service Representative: Handle inbound service appointment calls and online requests with professionalism and efficiency Proactively reach out to customers for service reminders, follow-ups, and satisfaction surveys Coordinate appointment scheduling using our service portal and CRM tools Maintain accurate customer records and service histories Collaborate with service advisors and technicians to ensure seamless customer experiences Support dealership promotions, including seasonal service campaigns and community events Gather data for outgoing calls Candidates must be reliable and must report to work promptly when scheduled. Other duties may be assigned Qualifications/Requirements: We are seeking a friendly, upbeat person who enjoys talking on the phone and answering our customers' questions Exceptional customer service and communication skills Previous experience in a BDC, call center, or dealership service role preferred Strong organizational skills The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers. Professional personal appearance Comfortable with CRM systems, scheduling software, and multi-line phone systems Customer-first mindset with a focus on quality and responsiveness Ability to multitask and adapt in a dynamic team environment Please upload your resume,Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Education - It's in Our DNA At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education. The Accounts Receivable Billing Representative plays a key role in supporting the success of BNCollege's First Day digital program-a course material delivery model that helps students access textbooks and resources more affordably and efficiently. This role is responsible for managing the end-to-end billing cycle for a portfolio of school accounts, including invoice generation, account reconciliation, reporting, and issue resolution. Through accurate billing and proactive communication with campus store teams, this position ensures a smooth financial process that contributes to the overall effectiveness and scalability of the First Day experience. How You'll Make an Impact Collaborate with internal departments to resolve digital product billing discrepancies and reconciliation issues. Leverage strong communication skills to provide support and guidance to campus bookstores. Prepare and analyze digital product invoice reports, reconciling any variances for schools participating in the First Day program. Support testing of new system enhancements impacting PeopleSoft Accounts Receivable. Generate and distribute all required weekly and month-end digital product reports. Reconcile invoicing for a portfolio of school accounts, ensuring accurate distribution aligned with customer timelines and expectations. Adhere to company policies, ethical standards, and applicable laws. Perform additional responsibilities and special projects as required. What You'll Need to Succeed 3+ years of experience in Accounts Receivable, billing, or a related finance function (required). Coursework, an associate's degree, or other formal training in Accounting, Finance, or a related field is preferred. Proficiency in Microsoft Office, with strong Excel skills (e.g., pivot tables, VLOOKUP, and data analysis). Experience with PeopleSoft is a strong plus. Background in banking or similar financial environments is a plus. Strong attention to detail and accuracy in financial work. Excellent organizational and time management skills in a deadline-driven environment. Clear and professional communication skills. Ability to work independently and collaboratively across teams. NOTE: This role will be based out of our New Jersey office and will require regular in-office presence. Our current office is in Basking Ridge, NJ, with plans to relocate to another location within northern New Jersey. How We Elevate Our Employees We believe your success is our success, and we're committed to supporting you in every aspect of life. At BNED, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; commuter benefits; paid time off and holidays; and a broad range of additional benefits. The hiring range for this position is $22.00/hr - $24.04/hr. This range represents the base salary only, in good faith at the time of posting, and the position is not eligible for bonus compensation. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications. Our Commitment to Diversity, Equity, & Inclusion At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated. Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation. #INDBNED

Are you a people person with strong phone skills, a drive to succeed, and eager to earn more? Toyota of Orlando is looking for a bilingual, goal-driven Appointment Setter to join our dynamic team! The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team. This is your chance to join a top dealership and be rewarded for your hustle. With daily guaranteed pay, commission, and a $500 bonus, your success starts here. What We Offer : Daily guaranteed pay Competitive commission plan - top performers earn up to $100,000/year $500 sign-on bonus Full benefits package (medical, dental, vision, PTO, etc.) Supportive leadership and strong team culture Ongoing training and career development Stable, reputable dealership with high customer traffic Job Responsibilities: Maintain a minimum standard of outbound calls to prospective customers Approach each call with a goal to transfer or set an appointment for customers to visit the dealership Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers Adhere to lead management plan guidelines for each lead in your database Respond to internet leads and inquiries Accurately record interactions with each prospective customer in our database Other reasonable duties as may be requested Requirements: 1-2 years customer service experience in an outbound calling environment Outstanding written and verbal communication skills Prior phone experience, required E-leads experience a plus Automotive BDC experience Proficient in MS Office Ability to work evenings until 9:00 PM Ability to work weekends as business needs dictate Bilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring process Competencies: Goal-oriented individual, driven to exceed personal and team goals Eager to earn more Exceptional communication and customer service skills exemplified to internal and external customers Effectively collaborate with fellow employees In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation. Toyota of Orlando is proud to be an Equal Opportunity Employer.

Job DescriptionAre you a detail-oriented professional with experience in automotive billing? Join Motor Werks, a prestigious name in the automotive industry and part of the growing Murgado Automotive Group. We're looking for a Biller to join our team and help ensure smooth operations in our dealership. Key Responsibilities:Process vehicle sales transactions, including sales contracts, lease agreements, and finance paperwork, in accordance with dealership policies and procedures.Verify all documentation related to vehicle sales, including vehicle invoices, trade-in documents, and financing agreements, to ensure accuracy and compliance.Calculate and apply sales taxes, registration fees, and other relevant charges to vehicle transactions, ensuring compliance with state and local regulations.Prepare and submit financing paperwork to financial institutions for loan approval and funding, following up as needed to expedite the approval process.Coordinate with sales and finance departments to resolve any discrepancies or issues related to vehicle sales transactions and documentation.Maintain accurate and organized records of all vehicle sales transactions, including electronic and paper filing systems.Assist with inventory management tasks, including vehicle titling, registration, and inventory reconciliation as needed.Provide exceptional customer service to dealership customers, answering questions and addressing concerns related to vehicle purchases and financing. Qualifications:High school diploma or equivalent required; associate's degree or vocational training in automotive finance or related field preferred.Previous experience as an Automotive Biller or similar role in a dealership setting strongly preferred.Strong mathematical skills and attention to detail, with the ability to accurately calculate figures and process complex paperwork.Knowledge of automotive finance and dealership finance processes, including familiarity with financing options and requirements.Proficiency in computer software applications, including dealership management systems and Microsoft Office Suite.Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.Ability to prioritize tasks and manage time effectively in a fast-paced environment. Benefits:Competitive compensation package with opportunities for performance-based incentives and bonuses.Comprehensive benefits package, including health insurance, dental and vision coverage, and retirement plans.Ongoing training and development opportunities to enhance your skills and advance your career in automotive finance.Supportive and collaborative work environment with opportunities for growth and advancement within the Murgado Automotive Group. If you are a motivated professional looking to take your career to the next level, we would love to hear from you! Apply Today and Join Our Winning Team!Motor Werks is committed to creating an inclusive and diverse environment. We are an equal-opportunity employer and welcome applications from all qualified individuals. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you a detail-oriented professional with experience in automotive billing? Join Motor Werks, a prestigious name in the automotive industry and part of the growing Murgado Automotive Group. We're looking for a Biller to join our team and help ensure smooth operations in our dealership. Key Responsibilities:Process vehicle sales transactions, including sales contracts, lease agreements, and finance paperwork, in accordance with dealership policies and procedures.Verify all documentation related to vehicle sales, including vehicle invoices, trade-in documents, and financing agreements, to ensure accuracy and compliance.Calculate and apply sales taxes, registration fees, and other relevant charges to vehicle transactions, ensuring compliance with state and local regulations.Prepare and submit financing paperwork to financial institutions for loan approval and funding, following up as needed to expedite the approval process.Coordinate with sales and finance departments to resolve any discrepancies or issues related to vehicle sales transactions and documentation.Maintain accurate and organized records of all vehicle sales transactions, including electronic and paper filing systems.Assist with inventory management tasks, including vehicle titling, registration, and inventory reconciliation as needed.Provide exceptional customer service to dealership customers, answering questions and addressing concerns related to vehicle purchases and financing. Qualifications:High school diploma or equivalent required; associate's degree or vocational training in automotive finance or related field preferred.Previous experience as an Automotive Biller or similar role in a dealership setting strongly preferred.Strong mathematical skills and attention to detail, with the ability to accurately calculate figures and process complex paperwork.Knowledge of automotive finance and dealership finance processes, including familiarity with financing options and requirements.Proficiency in computer software applications, including dealership management systems and Microsoft Office Suite.Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.Ability to prioritize tasks and manage time effectively in a fast-paced environment. Benefits:Competitive compensation package with opportunities for performance-based incentives and bonuses.Comprehensive benefits package, including health insurance, dental and vision coverage, and retirement plans.Ongoing training and development opportunities to enhance your skills and advance your career in automotive finance.Supportive and collaborative work environment with opportunities for growth and advancement within the Murgado Automotive Group. If you are a motivated professional looking to take your career to the next level, we would love to hear from you! Apply Today and Join Our Winning Team!Motor Werks is committed to creating an inclusive and diverse environment. We are an equal-opportunity employer and welcome applications from all qualified individuals. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Residential Rehab Coordinator CoreLend Financial - Birmingham, AL $40,000 - $45,000 a year Are you a detail-oriented and action-driven professional who enjoys seeing projects through from start to finish? At CoreLend Financial, you'll play a key role in helping real estate investors succeed by ensuring their rehab projects stay on track, on budget, and moving toward completion.Do you thrive in a fast-paced environment where no two days are exactly alike?Are you energized by problem-solving and finding ways to keep multiple projects running smoothly?Does the idea of building relationships with investors and contractors while making an impact on the success of real estate projects excite you?If you said “yes” to these, you may be the right person to join our growing team!Residential Rehab Coordinator Duties & Responsibilities: Conduct on-site inspections for active rehab projects, with a primary focus on draw inspections before funds are released from escrow to cover rehab costs Review and process rehab draw requests, providing recommendations with supporting videos to the Servicing Manager Recommend holdback modifications when inspections show additional work is needed Manage lockbox codes and access information for all rehab projects Place signage at rehab properties as required Track the progress of all active loans in the territory and communicate updates to borrowers Assist in preventing unapproved demolition or work outside the approved Scope of Work (SOW) Upload inspection videos and maintain organized project records in the company database Prepare and present a weekly scorecard on project activity and progress Assist with new investor applications, loan extension requests, and loan modification requests Support pre-closing inspection contingencies as needed Manage calendars, emails, and other administrative tasks to ensure timely project completion Requirements: 2+ years of experience in real estate construction, project management, or property inspections Strong communication skills, both written and verbal Ability to manage multiple projects and deadlines with attention to detail and accuracy Comfortable conducting site visits and working in the field Familiarity with real estate rehab processes and construction terminology Strong organizational and time management skills Benefits: Company car Health, dental, and vision insurance Matching 401(k) Paid vacation and holidays About CoreLend FinancialCoreLend Financial is the leading hard money lender in Memphis, TN and has recently expanded into the Birmingham, AL market. This position will be our first Birmingham-based hire, reporting directly to our Memphis headquarters. We are building an all-star team and looking to grow rapidly in this new market.We specialize in financing for fix & flip, buy & hold, quick transactions, and ground-up construction. Backed by a team of experienced real estate investors, we provide more than just funding - we guide investors through every step of the process to help them maximize their success.CoreLend is part of 6am CoreCollective, a family of companies committed to empowering real estate investors. Our portfolio includes: CrestCore Realty and Property Management - Residential property management services CityLight Commercial Services - Licensed contractor providing maintenance and rehab services CoreBuild - Rehab and construction services Core Assist - Administrative and logistical support for property investors · 6amCoreCollective Companies are Equal Opportunity Employers

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers. Benefits Medical and Dental Vision Insurance Life Insurance 401k Paid Training Employee discounts on products and services Responsibilities Answer customer calls and establish follows-up with sales appointments Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Provide customers with initial product information & direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Skills / Requirements At least one previous role based in strong customer service experience Team player attitude Prompt and courteous Enthusiastic personality Must have strong computer skills Willing to submit to a pre-employment background check & drug screen

The Customer Service Representative will provide customers with fast, friendly, accurate service to provide the best experience for our customer. The Customer Service Representative will explain AFW policy and procedures, resolve any issue in relation to AFW that includes but is not limited Deliveries, Orders, Parts Ordering, Pickup, Financing, and any other issue the customer may have. The Customer Service Representative will also work with various managers and departments to help resolve customer related problems, and work with the AFW management team to prevent issues from occurring. Job Requirements Professional with good communication skills and customer service experience Identify and resolve issues and conflicts presented by customers Proactively manage changes in dealing with each customer Experience at working both independently and in a team-oriented, collaborative environment Strong interpersonal skills Strong Leadership abilities Sales experience required (with AFW), or any other position that requires customer interaction. Experience with Storis, word, and all office programs. Experience building successful relationships Time management and organizational skills Ability to follow directions and work independently Positive Attitude Weekends, evenings, holidays required Full time position with benefits/ part time no full time benefits Need to provide the best quality service to our customers and community through team work Understands company values of accountability, honesty and safety for our customers Do it right the 1st time Physical Requirements Long periods of sitting. Exposure to fluorescent lighting. Pay: $19/HR ($20/HR if bilingual) A pre-employment drug screen and pre-employment background check must be passed upon job offer. American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations. Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need. Schedule follow-up visits with ImmediaDent practitioners. Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records. Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind. Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients. Collect and post patient payments and ensure strict adherence to cash management procedures. Ensure comfort and cleanliness of reception and office areas. Foster team spirit by actively participating and contributing to daily huddles and team meetings. Support Practice Manager/Area Manager and clinical team with assigned tasks. Minimum Qualifications 2-5 years proven exceptional customer service experience High School Diploma/GED required Some college coursework preferred Self-motivated with the willingness to exceed patient expectations Demonstrated adaptability and flexibility with changes in workload Ability to work in a fast paced environment while maintaining a positive attitude Strong oral and written communication skills Previous experience using computers (Word, Excel, and dental software is a plus) Must be willing to work flexible shifts including weekends