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Patient Access Representative jobs at Complete Care - 694 jobs

  • Care Coordinator- Rehab - 500 Dollar Sign-On Bonus

    Complete Care 4.2company rating

    Patient access representative job at Complete Care

    Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic Care Coordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Care Coordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes. Summary of Duties: Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations. Duties & Essential Functions: Therapy Delivery & Clinical Care Support · Deliver provider-directed therapies with precision and safety. · Prepare patients for examinations and explain expectations. · Document all therapies accurately and in real time. · Monitor patient tolerance and escalate clinical concerns appropriately. · Reinforce patient understanding of therapy purpose, expectations, and care progression. · Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care. Care Plan Fulfillment & Outcome Support · Ensure patients receive therapies according to provider-prescribed cadence. · Identify care plan deviations and escalate to the Lead Care Coordinator. · Support care plan scheduling through communication with Administrative Care Coordinators. Documentation & Order Completion · Document all therapy services accurately in the EHR. · Ensure therapy documentation supports billing integrity. · Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling. Insurance, Billing & Pre-Authorization Support (Clinical Coordination) · Verify accurate patient insurance information during patient visits. · Escalate missing or unclear authorizations to Administrative Care Coordinators. · Support billing integrity through complete and timely documentation. · Identify authorization barriers impacting care and communicate appropriately. Compliance, Production & KPI Alignment · Monitor patient attendance and escalate compliance gaps. · Support KPI goals linked to therapy throughput and care plan adherence. · Participate in team huddles and workflow discussions. Team Collaboration & Clinic Support · Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams. · Assist clinic operations during high-volume moments. · Support unified patient care and interdepartmental teamwork. Clinic Culture Expectations · Model Conscious Leadership behaviors (ownership, curiosity, empathy). · Demonstrate professionalism, patience, and emotional intelligence. · Promote a unified, patient-first environment. Skills & Competencies · Strong communication and patient engagement skills. · Attention to detail and consistency in therapy delivery. · EHR and documentation proficiency. · Team-oriented mindset and adaptability. Experience Requirements Preferred: · 1-2 years of rehab, therapy, or patient support experience. · EHR documentation experience. We will train patient-centered candidates demonstrating reliability and professionalism. Clinic hours: Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Tuesday: 12:30 PM - 7:00 PM Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Thursday: 12:30 PM - 7:00 PM Friday: 7:00 AM - 1:00 PM Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Join the Complete Care Family If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
    $26k-35k yearly est. Auto-Apply 37d ago
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  • Customer Service Rep

    99 Ranch Market 4.2company rating

    Jersey City, NJ jobs

    The Customer Service Representative plays a vital role in providing exceptional customer service and support. This position serves as the primary point of contact for inquiries, complaints, and assistance, ensuring customer satisfaction and building strong relationships. The Customer Service Representative will handle various communication channels, including phone, email, and live chat, promptly addressing customer needs and resolving issues effectively. Additionally, they will accurately process orders, track shipments, and maintain accurate customer records. The ideal candidate will thrive in a fast-paced environment, exhibit empathy, and have a genuine passion for helping others. Responsibilities: Provide exceptional customer service by promptly and professionally addressing inquiries, complaints, and requests through various channels, ensuring timely resolution and accurate updates. Handle a high volume of customer interactions by processing orders, tracking shipments, and maintaining accurate customer records. Assist customers with inquiries, recommendations, and troubleshooting, collaborating with internal teams for a seamless experience. Resolve complaints by investigating problems, escalating when necessary, and providing appropriate solutions according to company policies. Maintain a comprehensive knowledge of products, services, and policies to identify opportunities for improvement in customer service operations. Demonstrate good attendance, record customer interactions accurately, and promptly respond to calls and emails with product information and updates. Promote increased sales and stocking capacity for customers, expedite samples to influence sales, and handle incoming requests professionally. Interact respectfully with employees from other departments, review and verify purchase orders, and proactively contact customers when needed. Monitor and organize tasks efficiently by emails, priority orders, and running regular reports to track high-priority orders. Perform other duties as assigned by management. Qualifications: High school diploma or equivalent required, college degree preferred. 2+ years of customer service experience, preferably in accounting, sales, marketing, or production. Minimum typing speed of 45 WPM with prior office experience. Bilingual in English / Chinese is a plus. Positive work ethic for delivering exceptional customer service. Familiarity with email, internet, and Microsoft Office (Word and Excel). Knowledge of purchase orders and warehousing principles. Excellent verbal and written communication, organizational, and attention to detail skills. Ability to multitask and problem-solve complex situations. Ability to work in a fast-paced and constantly changing environment. Authorized to work in the United States without sponsorship. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. Position Details: Employment Type: Full Time Location: 95 Caven Point, Rd, Jersey City, NJ 07305 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match Referral Program Paid Time Off Compensation: The pay range for this job is $20 / Hr. - $23 / Hr. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Privacy Statement: By submitting your information, you acknowledge that you have read our privacy statement (copy of which is available at the worksite) and available at ************************************************ and consent to receive communications from us. Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
    $20-23 hourly Auto-Apply 9d ago
  • Medical Scheduling Specialist

    Personnel Resources 4.0company rating

    Dothan, AL jobs

    We are immediately hiring for an experienced Medical Scheduler to work with a dynamic team in Dothan, AL. The ideal candidate will have prior medical scheduling experience and enjoy working in a fast-paced environment.This position offers pay ranging between $12.00 - $14.00 per hour while working a Monday-Thursday 7:30am-5pm and Friday 7:30am-12pm schedule.Benefits: Health Insurance 401k PTO Life Insurance Phone carrier discounts 5 pair of scrubs provided Medical Scheduler Job Description: Interact with patients in a professional and friendly manner over the phone. Provide necessary information about appointments, answer inquiries, and assist patients with rescheduling or canceling appointments as needed. Maintain accurate patient records and update any changes in scheduling or patient information. Verify patients' insurance coverage and benefits to ensure accuracy of billing and reimbursement processes. Collaborate with billing staff to resolve any insurance-related issues or concerns. Make outbound calls to remind patients of upcoming appointments, tests, or procedures. Follow up with patients regarding missed or rescheduled appointments, ensuring all necessary information is conveyed. Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing urgent matters. Effectively manage waiting lists, accommodate emergencies, and accommodate special requests when possible. Medical Scheduler Job Requirements: High school diploma or GED (additional relevant education is a plus) Proven experience as a medical scheduler or in a similar role is required Strong knowledge of medical terminology, procedures, and documentation Proficiency in using electronic health records (EHR) and scheduling software/systems Attention to detail and accuracy in data entry
    $12-14 hourly 30d ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Sarasota, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements Insurance Verification Required, Previous Patient Coordination & Healthcare Office Experience preferred
    $37k-45k yearly est. 24d ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Tampa, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements High School Diploma/GED, Insurance Verification is a must, experience in healthcare office ideal
    $37k-45k yearly est. 22d ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Jacksonville, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements N/A
    $37k-45k yearly est. 1d ago
  • Part-Time Patient Registration Coordinator

    New Season 4.3company rating

    Leesburg, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements HS Diploma, Experience with Insurance Verification, Billing Required
    $37k-45k yearly est. 60d+ ago
  • Part-Time Patient Registration Coordinator

    New Season 4.3company rating

    Brandon, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements High School Diploma, Insurance Verification is a must, experience in healthcare office ideal
    $37k-45k yearly est. 21d ago
  • Part time Patient Registration Coordinator

    New Season 4.3company rating

    Gainesville, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements N/A
    $37k-45k yearly est. 7d ago
  • Patient Services Representative - Phone Scheduler

    Eye Site of Tampa Bay 4.0company rating

    Trinity, FL jobs

    Are you ready to LOVE your job?! Eye Site of Tampa Bay is a multi-specialty ophthalmology practice focused on excellence in patient care and creating exceptional patient experiences. We offer great pay and benefits in an exceptional teamwork environment. The Phone Team Patient Service Specialist is the first line of contact for patients in scheduling appointments, rescheduling appointments, verifying insurance coverage, and ensuring accurate documentation while maintaining exceptional customer service. M-F, days, EOE Answer all incoming calls for both the Clearwater and Trinity offices, assisting callers using a friendly and professional manner. Accurately screen clinical nature of phone calls for proper scheduling. Schedule and reschedule appointments in an efficient manner to maximize provider schedules. Verify and accurately document demographic information for patients, including verifying insurance with eligibility tool provided. Ensure accurate and complete documentation for new patients and changes for established patients returning for follow-up. Prepare new patient packets and new patient correspondence per policy. Accurately record notes in practice management system for ease of team follow through. Assist in office projects between phone calls. Desired characteristics: 1 Yr+ medical environment phone and/or insurance experience. Exceptional customer service skills. Excellent oral and written communication skills. Professionalism. Relate to a wide variety of people. Ability to be empathetic, tactful and maintain objectivity. Ability to remain calm in stressful situations. Work well with others. Reliable/dependable. Ability to problem solve. Accurate with attention to detail. Ability to organize and prioritize tasks efficiently.
    $27k-32k yearly est. 60d+ ago
  • Truck Scale/Customer Service Rep

    The Rogers Company 4.8company rating

    Tuscumbia, AL jobs

    Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs. Job Details: Wages start at $21.00, Starting wage based on verifiable experience. Fulltime/Permanent Night Shift, $3 night shift premium Weekend work may be required Overtime available along with extensive medical and retirement benefits Job Responsibilities: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch products and material for delivery Enter requisitions for purchase orders Process incoming invoices from vendors Promote team atmosphere at location and across the division Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc. Assist sales staff with customer service responsibilities May be called upon at the discretion of Managers to perform other duties Qualifications: High school diploma required Prior experience with accounts payable, general accounting, and billing related tasks - preferred Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws. All applications are accepted online at ***********************
    $21 hourly Auto-Apply 23d ago
  • PT Sales and Clerical Associate; Troutville Ace

    Rockingham Cooperative Farm Bureau 3.4company rating

    Troutville, VA jobs

    Join Our Team! Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations! Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties. Qualifications JOB SUMMARY: This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager. ESSENTIAL FUNCTIONS: Assist customers, greeting every customer in the area. Responsible for rendering prompt service to all customers. Operation of cash register, point of sale. Handling customer complaints. Understand basic computer program and learn systems. Answering telephones. Keep sales area stocked with merchandise including pricing, dating, and displaying. Responsible for appearance and cleanliness of the sales area. Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly. Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers. Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge. Assist in the coordination of deliveries. Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently. Perform other duties as assigned. QUALIFICATIONS: High school graduate or equivalent. Must have at least two years of experience. Excellent communication, organizational and follow-up skills. Proven ability to interact well with others and offer great customer service. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
    $22k-27k yearly est. 9d ago
  • Automotive Biller

    Tamiami Ford 3.9company rating

    Naples, FL jobs

    Tamiami Ford, a family-owned dealership serving Southwest Florida since 1973, is looking for a detail-oriented Automotive Biller to join our team. If you've got dealership experience, solid accounting chops, and can manage multiple tasks accurately and efficiently, we want to talk. What You'll Do: Process vehicle deals for billing and posting Submit and finalize paperwork for new and used vehicle sales Verify costs, commissions, and incentives Reconcile schedules and ensure accuracy of financial records Communicate with sales, finance, and management teams What You Bring: Previous automotive billing or dealership accounting experience preferred Knowledge of dealership systems (Reynolds & Reynolds or similar a plus) Strong attention to detail and organizational skills Ability to meet deadlines in a fast-paced environment Proficiency in basic accounting and office software Schedule: Monday-Friday, 8:00 AM - 5:00 PM Reports to: Comptroller What We Offer: Competitive pay based on experience Benefits package (health, dental, vision) Stable, professional work environment
    $25k-32k yearly est. 3d ago
  • Customer Service Representative

    Crown Trophy 4.4company rating

    Florida jobs

    Verizon is looking for Customer Service Representative Responsibilities: - Answering the phone and scheduling service requests - Directing all incoming calls - Dispatching technician as needed - Office support when required - Scanning, filing, etc as needed Requirements: - Strong computer skills -- including Microsoft Office product, ex. Word, Excel, Outlook, etc. - Ability to work accurately in a fast paced environment - Great multi-tasker - Strong communication skills - Punctual and dependable - Detail oriented Applicants Must Be Authorized to work in United States and must be a Verizon subscriber Required Skills: Filing Scheduling Customer Service Microsoft Office Communication
    $23k-29k yearly est. 60d+ ago
  • Medical Billing/Collection Specialist

    Eye Site of Tampa Bay 4.0company rating

    Clearwater, FL jobs

    Eye Site of Tampa Bay is a multi-specialty ophthalmology practice focused on excellence in patient care and creating exceptional patient experiences. We offer great pay and benefits in an exceptional team work environmeny/ Exciting opportunity! M-F, days, EOE. Uses eligibility tools, and is capable of checking benefits through Availity, UHC Provider/Humana Military and other payer websites. Obtains routine eye benefit authorizations. Contacts insurance carriers to verify coverage and limits as directed by policy. Initiates financial agreements for high-deductible health plans and co-insurances. Obtains appropriate prior authorizations relevant to date of service and procedure, including same day/add-on procedures, surgeries and testing. Contacts patients regarding balance due at time of service, and effectively communicates insurance coverage limits to patients. Documents all communication with patients in Practice Management system. Provides coverage for Front Desk, as needed. Participate fully as a team member in a dynamic, patient-focused, fast-paced environment. Researches accounts, and works with outside billing agency to resolve claim issues. Participates and assists in in-house collection projects, as assigned. Participates and assists in special billing projects, as assigned. Required Skills & Abilities: 1+ years experience in insurance eligibility, prior authorizations and referrals in a health care setting. Knowledgeable in use of Availity, UHC Provider/Humana Military websites. Knowledgeable of CPT/ICD-10 coding; ophthalmology experience, a plus. Detail-oriented with excellent organizational and time management skills. Excellent communication skills, both verbal and written. Proficiency with Microsoft Word and Excel. Positive attitude and demeanor. Ability to work in a fast-paced environment. Experience using a PM and EHR system (Nextech/MDI,a plus). Must be able to pass background and drug screening. Excellent benefit package to include PTO, health/dental insurance, 401k. Outstanding work environment. Salary commensurate with experience.
    $26k-33k yearly est. 60d+ ago
  • BDC Representative

    Sarasota 500 4.4company rating

    Sarasota, FL jobs

    Full-time Description Join our Award winning team! SARASOTA FORD is a TOP 100 Ford dealership in the country. We are currently adding Full-Time BDC Representatives for our #1 Rated Automotive Dealership! This is a performance based sales opportunity for top phone pro's! The pay plan for this position is performance based with Top earners making over $90,000++ per year . This position will follow up on all marketing opportunities including internet leads and inbound phones. Sarasota Ford has been voted 'Best Places to Work' year over year! How did that happen? At Sarasota Ford, taking care of our valued customers is our highest mission! We strive to - WOW the customer. Be passionate about what you do. Build a positive team culture. Be Honest. Be Respectful. Take Accountability for your actions. Be Humble. Most of all, create a fun work environment! We look forward to hearing from you as we continue to grow our team! Workplace Benefits: Our Employee First Initiative Benefits Include: · Medical, Dental, and Vision Insurance · Long and Short-Term Disability Insurance · Voluntary Life Insurance · 401K Retirement Plan with Match! · Paid Maternity Leave · Quarterly Employee Events · A state-of-the-art Employee Re-Charge Facility (fully complimentary). · A fully confidential Employee Assistance Program (for whatever life may throw at you). · 1 WEEK of PAID Flex Time after 90 days. · Paid Holidays after 90 days · Paid Vacation after 1 year · Employee discounts · On-Site Award winning LeMans Restaurant! Requirements Requirements · Must be able to work in a fast-paced environment. · Must have good communication and computer skills, including Microsoft Office and database experience. · Previous BDC or call center experience preferred, but not required. · Must be available to work at least one weekend day. · Being bi-lingual is a plus, but not required. Salary Description Top earners Making $90,000+
    $27k-32k yearly est. 60d+ ago
  • PT Sales and Clerical Associate; Woodstock Ag

    Rockingham Cooperative Farm Bureau 3.4company rating

    Woodstock, VA jobs

    Join Our Team! Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations! Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties. Qualifications JOB SUMMARY: This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager. ESSENTIAL FUNCTIONS: Assist customers, greeting every customer in the area. Responsible for rendering prompt service to all customers. Operation of cash register, point of sale. Handling customer complaints. Understand basic computer program and learn systems. Answering telephones. Keep sales area stocked with merchandise including pricing, dating, and displaying. Responsible for appearance and cleanliness of the sales area. Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly. Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers. Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge. Assist in the coordination of deliveries. Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently. Perform other duties as assigned. QUALIFICATIONS: High school graduate or equivalent. Must have at least two years of experience. Excellent communication, organizational and follow-up skills. Proven ability to interact well with others and offer great customer service. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
    $22k-27k yearly est. 19d ago
  • Call Center Customer Service Representative

    American Furniture Warehouse 4.5company rating

    Thornton, CO jobs

    The Customer Service Representative will provide customers with fast, friendly, accurate service to provide the best experience for our customer. The Customer Service Representative will explain AFW policy and procedures, resolve any issue in relation to AFW that includes but is not limited Deliveries, Orders, Parts Ordering, Pickup, Financing, and any other issue the customer may have. The Customer Service Representative will also work with various managers and departments to help resolve customer related problems, and work with the AFW management team to prevent issues from occurring. Job Requirements * Professional with good communication skills and customer service experience * Identify and resolve issues and conflicts presented by customers * Proactively manage changes in dealing with each customer * Experience at working both independently and in a team-oriented, collaborative environment * Strong interpersonal skills * Strong Leadership abilities * Sales experience required (with AFW), or any other position that requires customer interaction. * Experience with Storis, word, and all office programs. * Experience building successful relationships * Time management and organizational skills * Ability to follow directions and work independently * Positive Attitude * Weekends, evenings, holidays required * Full time position with benefits/ part time no full time benefits * Need to provide the best quality service to our customers and community through team work * Understands company values of accountability, honesty and safety for our customers * Do it right the 1st time Physical Requirements * Long periods of sitting. * Exposure to fluorescent lighting. Pay: $19/HR ($20/HR if bilingual) A pre-employment drug screen and pre-employment background check must be passed upon job offer. American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
    $19 hourly Auto-Apply 1d ago
  • Patient Coordinator

    Sarah's Shop 4.4company rating

    Fort Collins, CO jobs

    The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations. Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need. Schedule follow-up visits with ImmediaDent practitioners. Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records. Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind. Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients. Collect and post patient payments and ensure strict adherence to cash management procedures. Ensure comfort and cleanliness of reception and office areas. Foster team spirit by actively participating and contributing to daily huddles and team meetings. Support Practice Manager/Area Manager and clinical team with assigned tasks. Minimum Qualifications 2-5 years proven exceptional customer service experience High School Diploma/GED required Some college coursework preferred Self-motivated with the willingness to exceed patient expectations Demonstrated adaptability and flexibility with changes in workload Ability to work in a fast paced environment while maintaining a positive attitude Strong oral and written communication skills Previous experience using computers (Word, Excel, and dental software is a plus) Must be willing to work flexible shifts including weekends
    $28k-36k yearly est. 60d+ ago
  • Care Coordinator- Rehab - 500 Dollar Sign-On Bonus

    Complete Care 4.2company rating

    Patient access representative job at Complete Care

    Job Description Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic Care Coordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Care Coordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes. Summary of Duties: Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations. Duties & Essential Functions: Therapy Delivery & Clinical Care Support · Deliver provider-directed therapies with precision and safety. · Prepare patients for examinations and explain expectations. · Document all therapies accurately and in real time. · Monitor patient tolerance and escalate clinical concerns appropriately. · Reinforce patient understanding of therapy purpose, expectations, and care progression. · Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care. Care Plan Fulfillment & Outcome Support · Ensure patients receive therapies according to provider-prescribed cadence. · Identify care plan deviations and escalate to the Lead Care Coordinator. · Support care plan scheduling through communication with Administrative Care Coordinators. Documentation & Order Completion · Document all therapy services accurately in the EHR. · Ensure therapy documentation supports billing integrity. · Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling. Insurance, Billing & Pre-Authorization Support (Clinical Coordination) · Verify accurate patient insurance information during patient visits. · Escalate missing or unclear authorizations to Administrative Care Coordinators. · Support billing integrity through complete and timely documentation. · Identify authorization barriers impacting care and communicate appropriately. Compliance, Production & KPI Alignment · Monitor patient attendance and escalate compliance gaps. · Support KPI goals linked to therapy throughput and care plan adherence. · Participate in team huddles and workflow discussions. Team Collaboration & Clinic Support · Collaborate with Administrative Care Coordinators, Lead Care Coordinator, providers, and imaging teams. · Assist clinic operations during high-volume moments. · Support unified patient care and interdepartmental teamwork. Clinic Culture Expectations · Model Conscious Leadership behaviors (ownership, curiosity, empathy). · Demonstrate professionalism, patience, and emotional intelligence. · Promote a unified, patient-first environment. Skills & Competencies · Strong communication and patient engagement skills. · Attention to detail and consistency in therapy delivery. · EHR and documentation proficiency. · Team-oriented mindset and adaptability. Experience Requirements Preferred: · 1-2 years of rehab, therapy, or patient support experience. · EHR documentation experience. We will train patient-centered candidates demonstrating reliability and professionalism. Clinic hours: Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Tuesday: 12:30 PM - 7:00 PM Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Thursday: 12:30 PM - 7:00 PM Friday: 7:00 AM - 1:00 PM Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: ********************************* Join the Complete Care Family If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. Powered by JazzHR lCkJFMpQo6
    $26k-35k yearly est. 8d ago

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