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COMPLETE jobs - 56 jobs

  • Customer Success Lead

    Complete 4.1company rating

    Complete job in San Francisco, CA

    Complete helps candidates, employees and teams navigate the opaqueness of compensation. We've done this by reimagining the offer letter experience (replacing those boring PDFs 😩), internal rewards tools, and the compensation planning platforms themselves. Today, we work with dozens of companies, including growth-stage companies like Convex and TrueNorth, as well as established companies like Vercel and DataStax. We've evaluated over 5,000 salaries and employee records to help our customers retain their top talent, as well as hold their teams accountable to their own best practices. We are looking for creative, thoughtful, and passionate team members to support our mission of making compensation more transparent. We partner with incredible advisors to invest in our individual growth as well. About the Role We're looking for a creative, customer-focused Customer Success Manager who is passionate about building lasting relationships and driving customer value. As a vital part of our team, you'll collaborate with customers to maximize their success using Complete's compensation tools, ensuring they achieve their goals and see measurable outcomes. Responsibilities Build and maintain strong relationships with midmarket customers ( Actively onboard new customers, ensuring they have a seamless experience setting up and using Complete. Drive customer engagement through regular check-ins, product trainings, and best practices tailored to their needs. Collaborate with customers to develop strategies that improve employee retention and optimize compensation practices. Serve as the voice of the customer by providing feedback to product and engineering teams to refine and expand our offerings. Create and contribute to educational resources, such as webinars, guides, and case studies, to empower customers and build community. Identify upsell and expansion opportunities by understanding customer pain points and aligning them with Complete's solutions. Partner with sales and marketing to share insights and support campaigns, especially through LinkedIn and community initiatives. Qualifications Passionate about helping customers succeed and thrive in fast-paced, dynamic environments. Proven track record in a customer-facing role, such as Customer Success, Account Management, or a similar position. 3+ years of experience in the tech industry, preferably at a startup. Exceptional communication and organizational skills, with a proactive, problem-solving mindset. Strong ability to manage competing priorities while staying metrics-driven and goal-focused. Adept at navigating ambiguity and building scalable processes that ensure customer satisfaction. 💪 Bonus: Experience helping customers adopt new tools or processes. 💪 Bonus: Entrepreneurial mindset and willingness to take ownership to help the team succeed. 💪 Bonus: Feedback from previous colleagues such as, "They went above and beyond to make sure our needs were met." About the Interview Process Our process is designed to be efficient and mutually insightful: [15 min] Intro call with CEO, Rani Mavram. [30 min] Take-home assignment. [60 min] Onsite interview (product, values, and role-specific discussions). For remote candidates, we may include an additional culture/fit call on an as-needed basis. Technology Stack While this is not a technical role, you'll work closely with our engineering and product teams to ensure customer needs are met. Familiarity with tools like Excel, Linear, Notion, and Slack for communication and project management is a plus. Join us at Complete and help us make compensation transparency a reality for companies and their employees!
    $124k-175k yearly est. Auto-Apply 60d+ ago
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  • Founding Mid Market Account Executive

    Complete 4.1company rating

    Complete job in San Francisco, CA or remote

    About the company Complete is built around a simple belief. Compensation should be one of the most thoughtful and well understood levers in a company. Not something hidden in spreadsheets or explained differently depending on who you ask. Everyone involved should be able to see it, trust it, and work with it. We help teams build compensation infrastructure that actually scales. Fair, consistent workflows powered by real market data and clear analytics. When comp is set up this way, it creates alignment across leadership, managers, recruiters, and employees, and it becomes a source of confidence rather than friction. Complete supports the full compensation journey, from interactive offers and job levels to comp cycles and total rewards statements. It is one connected system designed to help companies pay people well, communicate clearly, and attract and retain exceptional talent without the chaos. Why Complete? If you've ever been curious about how compensation decisions are made, whether people are paid fairly, or how executives think through these choices, you'd likely feel at home here. We're building in a high autonomy environment where your work has real impact and your voice shows up in the product every day. You are trusted to own problems, move quickly, and help shape what we build. This is a place where opinions matter and good ideas turn into shipped work. We care deeply about working with thoughtful, driven people who want to do meaningful work alongside a strong team. We are rethinking compensation through AI powered workflows, and we take that work seriously while still having a lot of fun along the way. Complete is backed by Accel and YC. We're also lucky to count technology leaders and operators like Will Larson (CTO of Carta), Eric Sagar (COO of Plaid), and Mathilde Collin (CEO of Front) as our angels and advisors. Who we are? 🎯We are deeply customer-driven builders. We spend real time with our customers, listen closely to what is working and what is not, and use that feedback to constantly improve the product. Product conversations are not abstract here. They are grounded in real use cases and real people. If you love to throw on a PM hat, welcome! 💜We care a lot about building the right thing, not just building fast. That shows up in how we hire, how we run product reviews, and how every team member contributes ideas. Everyone has a voice, and everyone is accountable for making the product and the team better. 🥇We are a small, focused team with high standards for craft and collaboration. Each person here is motivated by feedback, ownership, and the shared goal of building something truly excellent together. If you love coaching, learning as a team, and being at an organization that prioritizes your growth, this could be a good fit. ⭐ Our customers include the likes of startups like Glean and Grindr to public companies like Roblox, and we're adding amazing logos to this list every day... Responsibilities as a Mid Market AE Hitting quota for quarterly targets focused on midmarket companies ( Prospecting customers using LinkedIn, Apollo, job boards, HR communities and other tools or current services Contribute to our marketing campaigns, especially on Linkedin Cold calling for prospective customers Qualify opportunities and figure out if we can actually provide value to a company Run an efficient sales process from first call to close Work closely with engineering and product to strategically arm your process OTE = $200,00-$230,000 USD (50/50 split) Who you are You are HUNGRY for a challenging and creative role at a rapidly growing startup You met or exceeded targets at your previous job You love autonomy and have a growth mindset Experience working with C-level leaders and have preliminary coaching in executive presence 3+ years of experience in Tech (preference for startup experience at companies less than 50 employees) Proactive problem solving attitude & good listener Process-oriented (and don't let things slip through the cracks) Highly metrics-driven and able to use multiple experiments to hit targets 💪 Bonus: entrepreneurial experience (or wanted to prepare for that!) 💪 Bonus: takes ownership to help the team succeed 💪 Bonus: your previous manager says something along the lines of “I'll be working for you one day” About the Interview Process Our interview process is fast and oriented to learn more about what you are looking for in your next role! We'll unpack what you love, don't love, what we're building at Complete. [15 min] Intro call with CEO, Rani Mavram [30 min] Mock discovery call [2 hours 30 min] Onsite interview (product, values, and assignment presentation) We may add-in an additional culture/remote call + references if you are a remote based candidate. We will only do this on an as-needed basis!
    $64k-104k yearly est. Auto-Apply 5d ago
  • Growth Marketing Associate

    Sleeper 4.1company rating

    Remote job

    Sleeper is a fast-growing sports platform built around community and conversation. Our mission is to bring people together through the sports they love - to create a digital playground where fans can connect, compete, and hang out with friends. On Sleeper, you can check scores, play fantasy and picks games, chat, send memes, and much more. With over 8 million users worldwide, Sleeper is redefining what it means to be a sports fan in the digital age. We're constantly expanding our social and gaming features to make the experience even more interactive, engaging, and fun. About the Team At Sleeper, creativity and collaboration drive everything we do. Our marketing team thrives on experimentation - encouraging everyone to pitch ideas, test bold concepts, and find new ways to connect with sports fans. We stay ahead of the curve by monitoring trends across sports, entertainment, and social media to keep our campaigns relevant, timely, and impactful. What You'll Be Doing As a Growth Marketing Associate, you'll play a key role in driving user growth, engagement, and brand awareness across Sleeper's products and communities. Your work will span paid acquisition, influencer marketing, affiliate growth, retention marketing, and creative testing. You'll collaborate cross-functionally with internal stakeholders and external partners to bring innovative campaigns to life. Responsibilities include: Ideate, create, and test a variety of video, image, audio, and text creatives across paid and organic channels Build, optimize, and scale paid acquisition and influencer campaigns Support affiliate program outreach and creator partnerships to expand Sleeper's network and drive new users Analyze conversion, retention, and campaign performance metrics to inform growth strategy Identify and test new social, affiliate, and content marketing opportunities Collaborate with design, content, and product teams to ensure timely delivery of campaigns Contribute ideas in team brainstorms and help shape creative direction across marketing initiatives Who You Are A self-starter with a bias toward action and experimentation Both creative and analytical, with strong judgment around costs vs. impact Comfortable managing and scaling budgets from small tests to large, multi-million-dollar campaigns Skilled at identifying trends and generating buzz Passionate about sports, with a solid understanding of fantasy sports, daily fantasy (DFS), or Sleeper's Picks product Excited to be part of a fast-paced, collaborative environment where your ideas can have real impact Preferred Skills Experience with paid acquisition, content marketing, or influencer partnerships Experience in affiliate management or creator outreach Familiarity with analytics tools like Tableau, Amplitude, or similar Basic design or asset creation skills (Figma experience a plus) Comfortable appearing on camera for paid or organic social content Knowledge of sports culture and trends Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. For this role in those locations, a reasonable estimate of the base salary range for new hires is $50,000 USD to $70,000 USD. plus benefits including Medical, Dental, PTO, 401k... Please note that The salary range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: ***************
    $50k-70k yearly Auto-Apply 60d+ ago
  • Social Media Lead

    Bonfire Studios 4.1company rating

    Irvine, CA job

    What's the one game you couldn't put down? The game that connected you with friends, and made you feel like you belonged? If a game has ever defined a chapter of your life, then you already know the spark we're chasing. Our mission is to ignite that same feeling for players; the thrill of competition, the joy of community, and the belonging of finding your own corner of a larger world. Great games begin with people who dare to dream big. If that sounds exciting, you might be exactly who we're looking for. Bonfire is a group of experienced and ambitious developers, proud to be creating our first original IP: Arkheron . It is a fast-paced, competitive PVP game set in a surreal dark fantasy world where 15 teams of three battle their way up the Tower. In a world built from memories, you will loot powerful items to create and adapt a unique build-out that will change your strategy and combat experience with every Ascension. The best way to understand our Publishing team is in their own words - here's how they describe their work. On the Publishing team, we believe the most meaningful experiences are built with, not just for, passionate communities. Forget chasing KPIs, we ditch the megaphone for open dialogue, building bridges between our talented devs and the players who love our game as much as we do. We reflect the heartbeat of the community back to the devs - what excites them, what they're struggling with and what they value - and in turn we foster trust in the shared vision for the world we're creating. Our role is to amplify their voices, ensuring they help shape our world, not just hear about it. Above all else, we want to craft powerful and lasting moments that ignite us and our community; because in the end, we're all players here. As our Social Media Lead, you'll be at the forefront of building, managing, and evolving Bonfire's presence across multiple platforms. You'll create content and strategies that reflect our commitment to players, foster vibrant communities, and champion communication that feels authentic and human. This is a highly collaborative role, working with Community, Brand, Creative, Development, and Player Support to amplify Bonfire's voice and make sure players feel seen, heard, and excited to be part of our journey. YOU'LL CONTRIBUTE BY: Creating and managing content for Bonfire's social channels (Twitter, Instagram, TikTok, YouTube, Facebook) - from writing posts to producing short-form videos and visual assets. Owning the content calendar, ensuring communication is consistent, authentic, and engaging. Partnering with Community, Brand, Creative, Influencer, and PR teams to build integrated campaigns that connect with players and amplify your content. Engaging directly with the player community by responding to feedback, surfacing insights, and sparking conversations that build trust and excitement. Using data and performance metrics to guide decisions, iterating on both organic and paid content to grow Bonfire's presence. Staying ahead of gaming and social trends, experimenting with new formats, and ensuring content is inclusive and relevant for a global audience. WE'RE EXCITED ABOUT YOU BECAUSE YOU: Bring 4+ years of experience in social media management, digital marketing, or a related field - ideally within the games industry. Have a proven track record of creating and executing successful campaigns across multiple platforms. Know how to produce short-form video content for TikTok, Instagram Reels, or YouTube Shorts. Engage communities directly by listening, responding, and fostering conversations that build trust. Understand the unique strengths of each platform and tailor content accordingly. Balance strategic thinking with hands-on execution, thriving in a fast-paced, collaborative environment. Communicate clearly in writing and speech, with an authentic voice that resonates with players. Bonus points if you: Have worked on (or are passionate about) shooter, adventure, or multiplayer games. Bring experience localizing campaigns for global audiences or connecting with grassroots/niche communities. Are comfortable using social media management and analytics tools. THIS MIGHT NOT BE THE ROLE FOR YOU IF: Your background is mainly in corporate B2B or industries like finance, healthcare, or SaaS, rather than community-driven, player-focused environments. You focus mostly on paid advertising or influencer management and don't have hands-on experience creating organic content or engaging directly with player communities. You have limited exposure to gaming audiences and trends, making it difficult to align with Bonfire's style of communication. YOU'LL LOVE WORKING AT BONFIRE BECAUSE WE: Embrace bold challenges with creativity and courage, making the tough calls to build a game we're proud to play every day. Keep fun at the core: we play Arkheron daily, staying grounded as players. If it's not more fun than yesterday, we fix it. We don't chase trends; we listen by playing. Stay truly independent, with decisions driven by the team - not by investors or a board. Thrive in a culture of passion, trust, and shared ownership; where transparency matters and egos don't. The base salary range for this role is $134,500 - $177,500. Depending on your experience and level (whether you're closer to mid-level or principal), your offer may land above or below that range. We don't just look at years on a résumé - we think about the impact you can have on the team and the game. Of course, compensation at Bonfire goes beyond salary. Every new teammate receives equity, plus a full benefits package and some extra perks to make work (and life) better. When we connect, we'll happily walk you through the full details. Want to get a feel for what it's like to work here? You can check out more about our culture, team, benefits, and perks at *********************** And don't worry - anything you share with us in the application process is just for recruiting and won't be shared. You can read more in our .
    $134.5k-177.5k yearly Auto-Apply 57d ago
  • Player Support Lead

    Bonfire Studios 4.1company rating

    Irvine, CA job

    What's the one game you couldn't put down? The game that connected you with friends, and made you feel like you belonged? If a game has ever defined a chapter of your life, then you already know the spark we're chasing. Our mission is to ignite that same feeling for players; the thrill of competition, the joy of community, and the belonging of finding your own corner of a larger world. Great games begin with people who dare to dream big. If that sounds exciting, you might be exactly who we're looking for. Bonfire is a group of experienced and ambitious developers, proud to be creating our first original IP: Arkheron . It is a fast-paced, competitive PVP game set in a surreal dark fantasy world where 15 teams of three battle their way up the Tower. In a world built from memories, you will loot powerful items to create and adapt a unique build-out that will change your strategy and combat experience with every Ascension. The best way to understand our Publishing team is in their own words - here's how they describe their work. On the Publishing team, we believe the most meaningful experiences are built with, not just for, passionate communities. Forget chasing KPIs, we ditch the megaphone for open dialogue, building bridges between our talented devs and the players who love our game as much as we do. We reflect the heartbeat of the community back to the devs - what excites them, what they're struggling with and what they value - and in turn we foster trust in the shared vision for the world we're creating. Our role is to amplify their voices, ensuring they help shape our world, not just hear about it. Above all else, we want to craft powerful and lasting moments that ignite us and our community; because in the end, we're all players here. As our Player Support Lead, you'll design the systems, tools, and policies that ensure players feel supported, respected, and empowered. This is a highly collaborative, cross-functional role that bridges design, engineering, publishing, and community. Your mission: to solve player pain points quickly, securely, and at scale - getting players back into the game and keeping them connected to our world. At Bonfire, we don't have armies of support agents, so we rely on creative, scalable solutions that blend self-service, smart automation, and thoughtful workflows. If that challenge excites you, this is the role. YOU'LL CONTRIBUTE BY: Building support workflows that guide players from problem to solution, with an emphasis on scalable self-service and automation. Defining and managing secure, GDPR-compliant systems that protect player data and meet platform requirements. Creating and maintaining a player knowledge base that's intuitive, regularly updated, and reflective of Bonfire's tone and values. Leading vendor partnerships for moderation, support agents, and related tools, ensuring quality, alignment, and global coverage. Developing incident response plans to quickly address outages, exploits, or large-scale player issues. Working with design, engineering, publishing, and community partners to proactively address friction points. Depending on your background, refining moderation philosophies, managing GGWP agents, overseeing sentiment analysis, or shaping monetization/refund policies. WE'RE EXCITED ABOUT YOU BECAUSE YOU: Bring 5+ years of experience in player or customer support, with direct ownership of tools, workflows, and policies. Have hands-on experience setting up and managing vendors, scalable automation, and moderation platforms. Understand platform certification requirements and integrations across console, PC, or mobile. Have supported players globally and understand regional differences and best practices. Know the unique challenges of competitive PvP or online multiplayer games. Are an excellent and empathetic communicator, able to balance player advocacy with internal collaboration. Bonus points if you: Understand the social media and games ecosystem (including nuances like influencer support and community expectations). Bring experience with moderation design, sentiment analysis, monetization policies, or other community health initiatives. THIS MIGHT NOT BE THE ROLE FOR YOU IF: Your support background is primarily in large-scale call centers without experience building lightweight, scalable systems. You come from industries with little community engagement (e.g., enterprise SaaS, healthcare) without exposure to player-first environments. You rely on rigid, one-size-fits-all solutions rather than evolving, player-centric approaches that adapt with the game. YOU'LL LOVE WORKING AT BONFIRE BECAUSE WE: Embrace bold challenges with creativity and courage, making the tough calls to build a game we're proud to play every day. Keep fun at the core: we play Arkheron daily, staying grounded as players. If it's not more fun than yesterday, we fix it. We don't chase trends; we listen by playing. Stay truly independent, with decisions driven by the team - not by investors or a board. Thrive in a culture of passion, trust, and shared ownership; where transparency matters and egos don't. The base salary range for this role is $120,000-$140,000. Depending on your experience and level (whether you're closer to mid-level or principal), your offer may land above or below that range. We don't just look at years on a résumé - we think about the impact you can have on the team and the game. Of course, compensation at Bonfire goes beyond salary. Every new teammate receives equity, plus a full benefits package and some extra perks to make work (and life) better. When we connect, we'll happily walk you through the full details. Want to get a feel for what it's like to work here? You can check out more about our culture, team, benefits, and perks at *********************** And don't worry - anything you share with us in the application process is just for recruiting and won't be shared. You can read more in our .
    $120k-140k yearly Auto-Apply 57d ago
  • Graphic Designer (Intern-to-Hire)

    Sleeper 4.1company rating

    San Francisco, CA job

    Sleeper is building the leading platform to connect friends over sports. On Sleeper, fans can check scores, play games, chat, share memes, and more. We have over 10 million fans on our platform worldwide, and we continually add new games and social features to expand the ultimate digital playground for sports fans. Job Location Hybrid (2 days): SF Bay Area, Seattle or Remote: California (non-SF), Washington (non-Seattle), Oregon, or PST hours, with willingness to relocate for full-time About The Design And Research Team We are willing to pick up a new sport or try out computer games together, for the purpose of “research.” We work hard and play hard - we're passionate and meticulous about our craft, but we also set time aside to have fun together. We can see design everywhere and every day - we do annual trips to design-workshop together. If You're Drafted, You'll… Create engaging design for social media ads, web and digital campaigns following brand guidelines and creative direction. Collaborate with design team to create static and animated product assets including icons, modal graphics and tutorial videos. Participate in project meetings and brainstorming sessions to create new designs and receive feedback from more senior designers. Participate in building Sleeper's brand through visuals and storytelling. Be part of a small but mighty design team pushing the boundaries of innovation! We're Scouting For Team Players Who Have... A graduation date of Summer 2026 or earlier; or graduates with some entry-level experience. A strong portfolio that demonstrates your passion and design skills. Experience with Adobe Creative Suite (Photoshop, Illustrator, and/ or some experience in After Effects). Knowledge of design principles and social media design best practices. Good communication skills and a proactive team player. Extra Points If You Have… A degree in one of the following majors: graphic design, visual design, motion graphics, illustration or related fields. Experience with fantasy sports, daily fantasy, sports betting-or just a serious passion for professional sports. Experience designing with Figma. Passion for mobile games, movies, or animation in general. More About The Internship... Join a small cohort of interns collaborating with mentors and senior team members. Get onboarded to our design process and ramp up to full projects, including a capstone. Completing the 12-week program gives you priority for our open full-time roles. Benefits & Perks This is a internship-to-hire position. Full-time employees have the following benefits: 401k and health insurance Unlimited PTO Company-sponsored fantasy leagues with real prizes Bi-quarterly team outings Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, our team members found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. For this role in those locations, a reasonable estimate of the base compensation range for new hires is $20 USD to $30 USD per hour. No overtime work allowed, and the internship is 12 weeks. Please note that The compensation range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at ***************
    $20-30 hourly Auto-Apply 30d ago
  • Sr. Product Designer

    Sleeper 4.1company rating

    San Francisco, CA job

    Sleeper is building the leading platform to connect friends over sports. On Sleeper, fans can check scores, play games, chat, share memes, and more. We have over 10 million fans on our platform worldwide, and we continually add new games and social features to expand the ultimate digital playground for sports fans. Job Location (2-Day Hybrid): San Francisco Bay Area; Seattle About The Design And Research Team We are willing to pick up a new sport or try out computer games together, for the purpose of “research” We work hard and play hard - we're passionate and meticulous about our craft, but we also set time aside to have fun together We can see design everywhere and every day - we do annual trips to design-workshop together If You're Drafted, You'll… Design experiences across all of our platforms - iOS, Android, Web, Tablet Collaborate frequently with other designers in ideation sessions and provide feedback and mentorship to more junior designers Own all aspects of design execution and be able to innovate and and improve upon existing standards and practices Create design solutions that utilize scalable systems, and contribute to the development of our design system Be part of a small but mighty design team pushing the boundaries of innovation! We're Scouting For Team Players Who Have… 3~5+ years of full-time Product Design experience A strong portfolio, deck, or sample work showcasing your passion and foundations in design Ability to own design process end-to-end from concept to implementation Ability to collaborate and partner strategically with Product, Engineering, and other partners to drive and influence product decisions Sharp attention to detail and mastery over your design craft - additionally be able to share your knowledge and help other designers level up in areas of your domain Expertise with or strong knowledge of design systems and related processes Extra points if you… Have a degree in one of the following majors or related fields: HCI, web/ media design, human-centered or UI/UX design Benefits & Perks This is a contract-to-hire position. Full-time employees have the following benefits: 401k and health insurance Unlimited PTO Regular virtual game-time with the team with company-sponsored snacks Company-sponsored fantasy leagues with real prizes Bi-quarterly team outings and annual company retreat Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, our team members found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. For this role in those locations, a reasonable estimate of the base compensation range for full-time conversion is between $90,000 to $125,000. In addition to the base salary, this role will receive benefits + equity. Please note that The compensation range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at ***************
    $90k-125k yearly Auto-Apply 20d ago
  • Senior Human Resources Business Partner (Corporate)

    Metropolis 4.5company rating

    Los Angeles, CA job

    Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are We're looking for a highly motivated and experienced Senior Human Resources Business Partner (HRBP) to join our People team. This pivotal role reporting to the Director of Human Resources offers a unique opportunity for a self-starter to strategically partner with senior leadership and employees within our corporate functions. You'll drive people strategies that align with and enable our overall business objectives, playing a crucial role in fostering a positive and productive work environment, enhancing organizational effectiveness, and ensuring a best-in-class employee experience for our corporate population. The ideal candidate will be a resourceful problem-solver with a strong understanding of HR best practices and the ability to thrive in a fast-paced, dynamic environment. What you'll do Act as a strategic HR partner to assigned business leaders, understanding their business goals and challenges, and translating them into actionable HR strategies and solutions Lead and support critical talent initiatives including workforce planning, talent acquisition strategy, performance management, succession planning, and leadership development programs Drive organizational effectiveness by identifying opportunities for improvement in structure, processes, and culture; support change management initiatives to ensure smooth transitions Provide expert guidance and resolution on complex employee relations issues, including investigations, disciplinary actions, and conflict resolution, always ensuring fair and consistent application of policies and compliance with labor laws Partner with the Total Rewards team to ensure competitive compensation practices, effective benefits administration, and appropriate recognition programs that attract and retain top talent Implement and interpret HR policies, procedures, and programs; ensure compliance with all federal, state, and local employment laws and regulations Use HR data and metrics to identify trends, diagnose organizational issues, and inform decision-making, providing insights to business leaders Champion our company culture and values, including diversity and inclusion; develop and implement initiatives to enhance employee engagement, morale, and retention Provide coaching and guidance to leaders and employees on a variety of topics, including career development, team dynamics, and effective communication What we're looking for Ability to work in-office 4 days a week (Santa Monica) 8+ years of progressive HR experience, with at least 3 years in a dedicated HR Business Partner role, preferably supporting senior leadership in a fast-paced environment Proven ability to think strategically and translate business needs into HR solutions Strong understanding of business operations, financial metrics, and how HR contributes to overall business success Exceptional interpersonal, communication, and presentation skills, with the ability to influence and build strong relationships at all levels of the organization Excellent analytical and problem-solving skills, with a data-driven approach to decision-making Experience leading and supporting change initiatives within an organization In-depth knowledge of employment law and HR best practices Proficiency with HRIS systems and other HR technology While not required, these are a plus: Master's degree or HR certification (e.g., SPHR, SHRM-SCP) When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $145,000.00 USD to $160,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
    $145k-160k yearly Auto-Apply 34d ago
  • Senior Technical Recruiter

    Metropolis 4.5company rating

    Los Angeles, CA job

    Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are As a Senior Technical Recruiter, you aren't just filling seats - you are building the engine that powers the Recognition Economy. You will drive the future of seamless experiences by identifying, engaging and hiring the top-tier technical talent needed to build what's next. You will collaborate closely with senior Engineering leaders to meet immediate hiring needs while anticipating future staffing requirements. We are looking for a builder who thrives in a fast-paced environment, takes ownership of multiple searches and prides themselves on delivering a white-glove candidate experience. What you'll do Identify and engage exceptional candidates for critical technical roles Partner with hiring teams to own the entire recruitment process, from sourcing and screening to interviewing and extending offers Build strong relationships with hiring teams to ensure alignment on strategy and execution Provide a white-glove experience to every candidate, guiding them smoothly through each stage of the process Track progress and communicate key recruiting metrics and pipelines to internal stakeholders Build and sustain a talent pipeline that anticipates the needs of our rapidly growing teams Maintain efficient candidate flow and data integrity within our applicant tracking system Craft compelling job descriptions and structured interview plans that ensure consistency and clarity Collaborate with internal teams to create and extend offers that reflect candidate expectations and company standards What we're looking for 5+ years of technical recruiting experience, preferably in a high-growth technology environment A proven ability to build trust and rapport with hiring managers and leaders across functions A demonstrated commitment to providing a superior candidate experience The ability to juggle multiple roles simultaneously in a fast-paced, dynamic environment Strong communication skills and the confidence to present to senior leaders and executives Familiarity with ATS systems like Greenhouse and proficiency in Google Workspace A polished, professional presence When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $105,000.00 USD to $135,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AR1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
    $105k-135k yearly Auto-Apply 34d ago
  • Fraud Operations Analyst - Contract to Hire

    Sleeper 4.1company rating

    Remote job

    Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for a highly analytical and detail-oriented Fraud Operations Analyst - Contract to Hire, to join our dynamic Fraud Ops team. This is a 12-week contract role with the possibility of conversion to full-time depending on performance and business needs. Conversion is not guaranteed. What you will do: Protect the integrity of our games and user community by monitoring and analyzing suspicious player activity for potential fraud, taking immediate action to mitigate losses when necessary. Review user wallet transactions (deposits and withdrawals), as well as relevant play activity for potential fraud on a daily basis to ensure user accounts (profiles and balances) are appropriately maintained. Utilize various tools, systems, and reports to detect and uncover fraud trends, as well as to measure, track, and communicate with management. Stay current with fraud and user behavior trends, identifying new methods for detection and prevention in order to share insights across departments and implement recommendations. Support management and internal teams on ad hoc requests and fraud reviews as needed. Work collaboratively with other departments to develop and optimize fraud-related processes, as well as related policies and best practices. Ensure compliance with anti-money laundering, including Know Your Customer (”KYC”) and gaming regulations, as well as the integrity of our games and contests by monitoring activities that may violate our terms of service. Partner with the Customer Support team to develop and implement protocol and training for reviewing and resolving support issues pertaining to identity verification, document authentication, user deposits / withdrawals, chargebacks, suspicious user behavior, and investigations. Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems, as well as back-office processing systems around payment operations and support. What you will have: 1 - 3 years of relevant experience in a Fraud, Risk Operations, or related role. Bachelor's degree in a related field or equivalent education and experience. Knowledge of Daily Fantasy Sports, Gaming, and/or payment processes in the DFS / gaming industry. A self-starter with strong analytical skills and exceptional attention to detail; highly organized and detail-oriented with exceptional follow-through -- emphasis on accountability and ownership. Ability to work in a fast-paced startup environment and adapt to an evolving industry. Investigative curiosity and strong organizational skills. Ability to work a hybrid remote and in-office schedule that may include weekends. Ability to interpret data and behaviors. A full understanding of our mission and values at Sleeper. Benefits are not provided during the contract period. What we offer Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base wage range and/or a general description of benefits and other compensation applicable to the role. For this role, the contract pay rate is $24.04 per hour. Benefits are not provided during the contract period. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: ***************
    $24 hourly Auto-Apply 47d ago
  • Sales Development Representative (SDR)

    Complete 4.1company rating

    Complete job in San Francisco, CA or remote

    Complete helps candidates, employees and teams navigate the opaqueness of compensation. We've done this by reimagining the offer letter experience (replacing those boring PDFs 😩), internal rewards tools, and the compensation planning platforms themselves. Today, we work with dozens of companies, including growth-stage companies like Convex and TrueNorth, as well as established companies like Vercel and DataStax. We've evaluated over 5,000 salaries and employee records to help our customers retain their top talent, as well as hold their teams accountable to their own best practices. We are looking for creative, thoughtful, and passionate team members to support our team in our mission of making compensation more transparent. 2️⃣ Responsibilities Creating a sales engine as the first SDR hire and effectively communicate updates to (Rani) the CEO Hitting quota for monthly and quarterly targets Prospecting customers using LinkedIn, Apollo, job boards, HR communities and other tools or current services Contribute to our marketing and community campaigns (ie Linkedin) Cold calling for prospective customers if that is your thing! Qualify opportunities and assess if we can provide value to a company 3️⃣ Qualifications Your last manager said something along the lines of “I'll be working for you one day” You are HUNGRY for a challenging and creative role at a rapidly growing startup You met or exceeded targets at your previous job 1+ years of experience in Tech (preference for startup experience) High degree of communication and organization Proactive problem solving attitude & good listener Process-oriented (and don't let things slip through the cracks) Highly metrics-driven and able to use multiple experiments to hit targets Thrives in ambiguity and context switching between new opportunities 💪 Bonus: entrepreneurial experience (or want to prepare for that!) 💪 Bonus: takes ownership to help the team succeed About the interview Our interview process is fast and oriented to learn more about what you are looking for in your next role! We'll unpack what you love, don't love, what we're building at Complete, and why design is one of the first (and crucial!) components to our team. [15 min] Intro call with CEO, Rani Mavram [30 min] Take home assignment [60 min] Onsite interview (product, values, and presentation) We may add in an additional culture/remote call if you are a remote based candidate. We will only do this on an as-needed basis!
    $50k-80k yearly est. Auto-Apply 60d+ ago
  • Sleeper UFC/F1/Tennis/Golf Content Curators

    Sleeper 4.1company rating

    Remote job

    We are looking for self-starters with a passion for one of the following sports: UFC/F1/Golf/Tennis! You will be solely responsible for creating content and running a sleeper social account for one of these sports. This is a part-time, contracting role where compensation will be paid out $600/monthly. What you'll be doing Managing a Sports community within the Sleeper app for your sport (This includes posting highlights/hopping on trends/tapping into whatever is current in the sport/and covering games/matches. Create unique and engaging content for the sport (even when there are no games/matches on) Create, grow, and manage an organic social media account for the community you manage in-app Maintain a safe and respectful community atmosphere within the Sleeper app Posting on a daily basis and creating unique and engaging content within your respective team channel. Who you are A superfan of F1, Golf, Tennis, or UFC (We want someone that is a DIEHARD fan!) You understand what popular tournaments/games are going on in your sport/and are able to hop onto social trends You have good judgment around what is and is not appropriate to share and promote in an open community forum You can create engaging content, news, highlights, and more! (For more details on what this position would look like for you - please check out our active SleeperNFL, SleeperMLB, SleeperNHL pages on X! That is what you will be doing for your sport.) More on Sleeper Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: ***************
    $600 monthly Auto-Apply 60d+ ago
  • General Manager - Head of Consumer & Payments

    Esusu 4.2company rating

    Remote job

    Esusu: Building Credit Access for All Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that. As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike. Our impact speaks volumes: $50 billion in credit activity facilitated 5 million+ rental units in our network Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone-right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu . About the Role We are looking for a Head of Consumer & Payments to serve as the General Manager of our consumer business, with deep expertise across consumer financial products, specifically lending and payments. This leader will own the full consumer P&L and lifecycle strategy, product, growth, risk, operations, and partnerships while building intuitive, trusted, and scalable payment experiences. This role is ideal for someone who has built and scaled consumer fintech products at companies like Affirm, Block, Klarna, PayPal, Robinhood, SoFi, or similar, and who thrives at the intersection of product leadership, payments infrastructure, and consumer experience. What You'll Do General Management & Strategy Own the end-to-end consumer business, including vision, strategy, execution, and performance. Set and manage P&L, unit economics, and long-term growth strategy for consumer products. Define success metrics across acquisition, engagement, performance, retention, and revenue. Drive growth while balancing compliance, risk, and scalability. Consumer Product Leadership Lead the roadmap for consumer-facing products, including payments, checkout, wallets, lending, and post-purchase experiences. Champion simple, transparent, and trust-first consumer design. Partner cross-functionally to deliver scalable solutions while driving core KPIs. Make high-quality tradeoffs between speed, reliability, cost, and regulatory requirements with a maniacal focus on growth. Leverage AI to deliver value, increase productivity, and drive delightful consumer experiences. Payments & Platform Expertise Own core payment flows (auth, settlement, funding, reconciliation, disputes, refunds). Drive strategy across payment methods (cards, ACH, wallets, BNPL, alternative rails). Manage relationships with payment processors, networks, issuing banks, and strategic partners. Lead initiatives to improve approval rates, reduce fraud, optimize costs, and increase reliability. Growth & Go-to-Market Partner with Marketing and Growth teams to drive consumer acquisition and engagement. Optimize onboarding, checkout conversion, and repeat usage through experimentation and data. Identify and launch new consumer use cases, verticals, or geographies. Leadership & Team Building Build and lead a high-performing leadership team, including hiring, performance management, and creating leverage. Set a strong culture of ownership, accountability, and consumer obsession. Act as a senior leader across the company, influencing strategy beyond the consumer org. Operate as a trusted thought partner to the Co-CEOs andthe senior leadership team. What We're Looking For Experience 10+ years of experience in consumer fintech, payments, or financial services. Proven experience as a GM, business lead, or head of a major product line. Deep hands-on knowledge of payments ecosystems (cards, networks, processors, issuers, fraud, disputes). Track record of building and scaling consumer products used by millions of users generating subscription revenue. Skills & Mindset Strong strategic thinker with the ability to execute at an operational level Consumer-first mindset with deep empathy for user needs and behaviors Data-driven decision maker comfortable owning financial and risk outcomes Excellent cross-functional leader and communicator Comfortable navigating regulated environments and complex partner ecosystems Demonstrated expertise in comprehending and explaining complex technical concepts and effectively bridging the gap between business, product, and technical strategies Implemented AI and ML solutions in large-scale, real-world consumer products Leadership Competencies: Intellectual Horsepower: comfortably deals with concepts and complexity; described as intellectually sharp, capable, and agile. Results-Oriented: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Priority Setting: Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus and drives urgency. Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting their business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. In this role, embracing new technologies and ways of working. Bias to Action: History rewards the bold and optimistic. We value risk management but ultimately changing the status quo requires taking action and calibrating accordingly. We appreciate leaders with a penchant to act. This role is likely not a fit if: You are looking for a low intensity role with high predictability. This role will be demanding and fast paced as you will be launching new products and scaling current ones. You expect to hire a team of executors on-staff or hire agencies so that you can stay “high level” on strategy. You're not already using AI tools in your day-to-day workflow. You are averse to feedback or iteration. This will be a high visibility role with direct input from the Co-CEOs and constant iteration to drive better outcomes. You are comfortable with ‘good enough', we are looking for bar raisers who create a culture of excellence. Competitive Benefits That Support You At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally: 💵Competitive Salary - for Series C - $300,000 - $350,000 annually 📈Equity - a significant RSU grant which vest over four years with a 1 year cliff. ✅Remote first work environment - Where we trust you to get your work done. 🌴Generous PTO - Enjoy a generous time off policy and 14 company wide paid holidays. 🩺Premium Health Coverage - Comprehensive medical, dental, and vision insurance. 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans. 🍼Paid Parental Leave - 12 weeks of 100% pay to support growing families. 💰Retirement Plans - Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only). 🎓Tuition Reimbursement - For qualified programs to complement work experience. 📚Professional Development Stipend - To support your continued growth and learning. 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues. 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee. This job is eligible only for the following states: California, Colorado, District of Columbia, Georgia, New York, Illinois and Washington. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. © Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
    $57k-113k yearly est. Auto-Apply 5d ago
  • Principal Engineer

    Esusu 4.2company rating

    Remote or New York, NY job

    Esusu: Building Credit Access for All Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that. As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike. Our impact speaks volumes: $50 billion in credit activity facilitated 5 million+ rental units in our network Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone-right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu . The Engineering Team We are building a team of owners and changemakers. It is not enough to have the intention to do good -Esusu engineers translate intent into action and outcomes. We believe that lone heroes cannot accomplish our ambitious goals. Lasting change requires work by determined and collaborative individuals with a customer-first mindset. Our engineers aim to delight our customers and drive our business and team forward by leveraging their technical skills, empathetic curiosity, and teamwork. Our back-end is microservice-based, hosted in AWS, and mainly written in Go. Our front end is based on React and written in Typescript. Our mobile apps are built using Flutter. Our data infrastructure is based on MongoDB, PostgreSQL, S3, Sagemaker, Snowflake, Talend, and mainly written in Python. We are continuously innovating and always open to new solutions. Because Esusu is a financial services company, we are obsessive about every aspect of compliance and security. We embrace a DevOps environment where the team is responsible for the full spectrum of development, testing, deployment, and maintenance, including working with product and business operations teams to create customer-focused solutions. Even though we are 100% remote, Esusu's culture is intensely collaborative. The Opportunity Esusu is seeking a Principal Engineer with expertise in back-end, big data, AI/ML, and fintech or proptech expertise to play a pivotal role in the growth of our company. This role requires a high degree of collaboration with engineering peers, engineering managers, product owners, designers, and cross-functional partners that rely on, produce, and interact with our engineering, data, and AI/ML systems. Your expertise in product development and technical guidance, combined with your ability to support and empower others, will drive the creation of new products and improve existing ones. This approach will expand our customer base and deliver delightful and enriching experiences. You will be working on our next-generation back-end services, data platforms, and AI/ML models that will enable Esusu to benefit millions of people. This work will allow you to own and lead the development of key features across multiple lines of business. Beyond technical duties, you will coach, mentor, and develop our engineers by providing professional training and direct mentorship. Additionally, you will play a key role in recruiting, hiring, and onboarding new talent for the team. You will ensure efficient project delivery by planning effectively, setting clear expectations, prioritizing tasks, and delegating responsibilities. Furthermore, you will embody and promote Esusu's culture and operating principles. This role reports directly to the VP of Engineering. Core Competencies Superb programming, software, and data development skills - You can independently devise and implement solutions to problems with minimal explanation needed. Strong communication skills - You can efficiently translate between technical and non-technical audiences and have strong writing skills. High standards - Your work is of the highest quality, and you continue to raise the bar within your immediate team and our organization. Balance velocity with long-term goals - You balance thinking big with delivering the right thing in an agile and speedy manner. You are curious, flexible, and nimble in your approach and implementation. Heart of a teacher - You are a capable mentor and able to inspire and empower others on your team. Getting work done and driving excellence - You strive for excellence and prioritize delivering high-quality outcomes and projects. Adaptability - You thrive in an environment that changes quickly and is constantly presenting new challenges. Basic Qualifications Master's degree in computer science or similar discipline. We will also consider candidates with a relevant bachelor's degree in a STEM field with 10+ years of relevant work experience. Very strong experience in back-end, microservice, API-driven, event-driven, and data platform engineering work experience. Strong experience with AWS services such as DynamoDB, ECS/EKS, RDS, S3, SNS/SQS, Lambda. Strong experience in the credit reporting, accounting, lending, banking, payments, screening, identity, insurance, subscriptions, or similar industry. Strong experience mentoring individual contributors, including back-end and front-end engineers. Experience with general-purpose languages like Go, Python, C++, Java. Experience on database solutions, including Relational and NoSQL data stores. Experience with microservices and event-driven architectures. Experience in building and deploying machine learning models, with a strong understanding of the theory and trade-offs behind these techniques. Experience with ETL/ELT and data orchestrating tools like Airflow, Dagster, Prefect. Experience with Snowflake for cloud data warehousing, data integration, and efficient handling of large-scale data storage and processing. Experience leading both product and business strategy, and planning and roadmap delivery. Experience working in and fostering environments that utilize Infrastructure-as-Code and DevSecOps. Experience in working with globally distributed teams. Above and Beyond Experience in the FinTech or PropTech industries. Experience with front-end languages like JavaScript, TypeScript, Dart, and Frameworks such as React, Flutter. Experience in a startup environment. Experience in SOC2, ISO27001, or similar certified organizations. Key Technologies We Use Backend: Go, Python. Cloud: Amazon Web Services (AWS). Data: MongoDB, PostgreSQL, S3, Sagemaker, Snowflake, Tableau. Frontend: React, Typescript. Mobile: Flutter, Dart. Competitive Benefits That Support You At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally: 💵Competitive Salary - for Series B startup - $200,000 - $220,000 annually 📈Equity - a significant RSU grant which vests over four years with a 1 year cliff. Remote first work environment - Where we trust you to get your work done. Generous PTO - Enjoy a generous time off policy and 14 company wide paid holidays. Premium Health Coverage - Comprehensive medical, dental, and vision insurance. Partial-Employer Funded Health Savings Account - Available for High Deductible Plans. Paid Parental Leave - 12 weeks of 100% pay to support growing families. Retirement Plans - Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only). Tuition Reimbursement - For qualified programs to complement work experience. Professional Development Stipend - To support your continued growth and learning. In person and virtual team get togethers - To connect with your fellow Esusu colleagues. Free Credit Building Benefit - Build your credit score for free as an Esusu employee. This job is eligible only for the following states: California, Colorado, District of Columbia, Georgia, New York, Illinois, Washington We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. © Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. © Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
    $200k-220k yearly Auto-Apply 60d+ ago
  • Growth Marketing Intern

    Sleeper 4.1company rating

    Remote job

    Sleeper is building the leading platform to connect friends over sports. Our mission is to create a digital playground for sports fans and their friends to hang out - on Sleeper, you can check scores, play games, chat, send memes, and much more! Our flagship product, fantasy football leagues, is used by over 8 million people internationally, and we're constantly adding new games, community features, and functionality to our social sports platform. About the Team: We value creativity and collaboration. Our team encourages every member to pitch ideas and contribute to brainstorming sessions, ensuring that everyone has a voice. We are passionate about staying ahead of the curve, continuously monitoring trends in social media, sports, entertainment, and more to keep our campaigns trendy & relevant. What You'll Be Doing: Supporting our team daily and contributing to brainstorming sessions for innovative and engaging content across social media, paid ads, and future marketing campaigns and promotions Reaching out to potential creators for our Picks Affiliate program to expand our network and drive new depositors and revenue. Who You Are: A passionate sports enthusiast with a strong understanding of the fantasy sports landscape, including DFS and our Picks product. Skilled at identifying social media trends to keep our marketing strategies ahead of the curve. A self-motivated individual who's excited about the growth and success of our app. Extra Points If You: Have experience in Affiliate management. Have experience running social media accounts Are familiar with basic tools like Tableau and Amplitude. Know your way around Figma + Asset creation. Willing to get in front of the camera to create content for paid performance and organic social More About the Internship: Our onboarding process will introduce you to Sleeper's goals, industry standards, and various departments. Successful completion of the 12-week program may open doors for consideration in a full-time role (though not guaranteed). Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, our team members found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. For this role in those locations, a reasonable estimate of the base compensation range for new hires is $20 USD to $25 USD per hour. No overtime work allowed, and the internship will be for 3 months or otherwise negotiated; salary upon potential, full-time conversion will be adjusted and further negotiated. Please note that The compensation range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at: ***************
    $20-25 hourly Auto-Apply 60d+ ago
  • Systems Engineer (Senior/Principal/Lead)

    Bonfire Studios 4.1company rating

    Irvine, CA job

    What's the one game you couldn't put down? The game that connected you with friends, and made you feel like you belonged? If a game has ever defined a chapter of your life, then you already know the spark we're chasing. Our mission is to ignite that same feeling for players; the thrill of competition, the joy of community, and the belonging of finding your own corner of a larger world. Great games begin with people who dare to dream big. If that sounds exciting, you might be exactly who we're looking for. Bonfire is a group of experienced and ambitious developers, proud to be creating our first original IP: Arkheron . It is a fast-paced, competitive PVP game set in a surreal dark fantasy world where 15 teams of three battle their way up the Tower. In a world built from memories, you will loot powerful items to create and adapt a unique build-out that will change your strategy and combat experience with every Ascension. The best way to understand our Engineering team is in their own words - here's how they describe their work. On the Engineering team at Bonfire, it is about more than code. For us, it's essential to build a deep understanding and intuitive sense of what makes our game special through our players' hearts and minds. Guided by this sensibility, we form close partnerships with artists and designers to challenge ourselves, exploring creative and fun ways to evolve the game together. We ruthlessly prioritize what matters most and continually weigh trade-offs in our pursuit of making both playing and building our game feel great. As a Systems Engineer, you'll help design, optimize, and evolve the foundational technology that powers our first game. Your work will focus on engine-level systems, optimizations (PC, consoles, server), and netcode in Unity (using DOTS via C# and C/C++), creating the tools and infrastructure that empower both our developers and our players. This role is highly collaborative - you'll partner with engineers, designers, and other leads across the studio to push technology forward, solve complex problems, and make the entire team more effective. Whether you're debugging low-level issues, optimizing pipelines, or shaping systems that scale for live service, you'll have the opportunity to influence the core of our game and contribute across many areas of development. YOU'LL CONTRIBUTE BY: Building and optimizing the foundational engine systems in Unity/DOTS (C# and C/C++), ensuring tools and tech run efficiently for both developers and players. Collaborating with internal and external leads to improve engine platform capabilities (performance, console features, anti-cheat protection) and improve team workflows. Tackling projects such as optimizing iteration pipelines, building maintainable live-editable profiling systems, and enhancing runtime systems like rendering, streaming, and netcode. Jumping into other areas as needed (from audio to UI to gameplay systems) to support the broader team. Creating tools and APIs that make developers' lives easier, helping the team deliver high-quality content faster. Contributing beyond core engineering, leaning on your passions and perspectives to help the studio grow together. WE'RE EXCITED ABOUT YOU BECAUSE YOU: Have experience with custom or heavily modified engines for AAA games on PC and modern consoles, with multiple shipped titles. Bring deep technical knowledge in areas like multi-threaded architecture, asynchronous programming, and ECS paradigms. Enjoy solving tough problems - whether debugging elusive issues or optimizing complex systems. Thrive on curiosity and adaptability, eager to dive into new areas and unfamiliar code. Value collaboration, trust, and diverse perspectives, building strong partnerships across the studio. Embrace a growth mindset, caring about your own development and supporting others in theirs. Carry a genuine passion for both technology and the creative process of making games. THIS MIGHT NOT BE THE ROLE FOR YOU IF: You prefer working only within well-defined boundaries, because this role requires diving into unfamiliar systems and solving problems across multiple areas. You're most comfortable in environments with rigid hierarchy - Bonfire values a flat, collaborative structure where everyone contributes. You prefer focusing on gameplay features rather than engine-level systems, optimizations, or developer tools. Debugging, profiling, and low-level optimizations feel tedious instead of energizing. You're uncomfortable working in a live service environment where iteration, scalability, and constant improvement are essential. YOU'LL LOVE WORKING AT BONFIRE BECAUSE WE: Embrace bold challenges with creativity and courage, making the tough calls to build a game we're proud to play every day. Keep fun at the core: we play Arkheron daily, staying grounded as players. If it's not more fun than yesterday, we fix it. We don't chase trends; we listen by playing. Stay truly independent, with decisions driven by the team - not by investors or a board. Thrive in a culture of passion, trust, and shared ownership; where transparency matters and egos don't. The base salary range for this role is $237,500 - $290,000. Depending on your experience and level (whether you're closer to mid-level or principal), your offer may land above or below that range. We don't just look at years on a résumé - we think about the impact you can have on the team and the game. Of course, compensation at Bonfire goes beyond salary. Every new teammate receives equity, plus a full benefits package and some extra perks to make work (and life) better. When we connect, we'll happily walk you through the full details. Want to get a feel for what it's like to work here? You can check out more about our culture, team, benefits, and perks at *********************** And don't worry - anything you share with us in the application process is just for recruiting and won't be shared. You can read more in our privacy policy.
    $237.5k-290k yearly Auto-Apply 57d ago
  • Product Design (Apprentice-to-Hire)

    Sleeper 4.1company rating

    San Francisco, CA job

    Sleeper is building the leading platform to connect friends over sports. On Sleeper, fans can check scores, play games, chat, share memes, and more. We have over 10 million fans on our platform worldwide, and we continually add new games and social features to expand the ultimate digital playground for sports fans. Hybrid (2 days): SF Bay Area, Seattle Remote: California (non-SF), Washington (non-Seattle), Oregon, or PST hours, with willingness to relocate for full-time About the Design Team We're an agile group of designers passionate about building high-quality, intuitive experiences, but we're also a tight-knit group that likes to have fun. We are willing to pick up a new sport or try out computer games together, for the purpose of “research” We work hard and play hard - we're passionate and meticulous about our craft, but we also set time aside to have fun together We can see design everywhere and every day - we do annual trips to design-workshop together You'll hit the ground running Design user experiences across all of our platforms - iOS, Android, Web, Tablet Collaborate frequently with other designers in ideation sessions and receive feedback and mentorship from more senior designers Take ownership in aspects of design execution and create high-fidelity mockups and prototypes so engineers can ship your pixel-perfect designs. Create design solutions that utilize design systems, and contribute to the development of our design system Be part of a small but mighty design team pushing the boundaries of innovation! We're scouting for team players who have... A graduation date of Summer 2026 or earlier; or graduates with some entry-level experience A strong portfolio, deck, or sample work showcasing your passion and foundations in design Ability to collaborate and work cross-functionally with Product, Engineering, and other partners in a fast-paced environment. Strong attention to detail with an understanding of the fundamentals of UX, interaction and visual design. May not know everything about product design, but are passionate about learning and growing Extra points if you… Have a degree in one of the following majors or related fields: HCI, web/ media design, human-centered or UI/UX design Have experience with fantasy sports, daily fantasy, or sports betting-or just a serious passion for football or basketball More about the internship... Join a small cohort of interns collaborating with mentors and senior team members Get onboarded to our design process and ramp up to full projects, including a capstone Completing the 12-week program gives you priority for our open full-time roles Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, our team members found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing - connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. For this role in those locations, a reasonable estimate of the base compensation range for new hires is $20 USD to $32 USD per hour. No overtime work allowed, and the internship will be for 12 weeks or otherwise negotiated; salary upon potential, full-time conversion will be adjusted and further negotiated. Please note that the compensation range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ****************. Sleeper is backed by Silicon Valley's top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at ***************
    $20-32 hourly Auto-Apply 21d ago
  • Senior Machine Learning Engineer, Computer Vision

    Metropolis 4.5company rating

    Los Angeles, CA job

    Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are We are seeking a Senior Machine Learning Engineer to play a key role to join our growing team. As a key member of the Advanced Technologies team, you will play a critical role in designing, developing, and deploying state-of-the-art computer vision and recommendation models that power our core products and solutions. Your work will involve tackling challenging problems in object detection, tracking, OCR, video analytics, and multi-modal systems. This role involves a unique blend of technical expertise in data and machine learning, innovative thinking, and a passion for data-driven solutions. What you'll do Design, develop, and deploy advanced computer vision models for real-world applications, including object detection, itracking, OCR, image search, and scene understanding Build and optimize deep learning models, ensuring high accuracy, performance, and scalability for deployment in production environments Explore and integrate multi-modal approaches, leveraging visual, textual, and other data modalities for robust solutions Collaborate with cross-functional teams, including data engineers and software engineers to deliver end-to-end solutions Lead the design and implementation of scalable pipelines for data processing, model training, and model deployment Optimize models for performance on various hardware platforms, including CPUs, GPUs, and edge devices Conduct thorough experimentation and A/B testing to validate model effectiveness and ensure alignment with business objectives Mentor junior team members, providing technical guidance and fostering professional growth Write clean, efficient, and maintainable code while adhering to best practices in software engineering and machine learning What we're looking for Master's and or a PhD in Computer Science, Engineering, or a related field, or equivalent work experience 5+ years of hands-on experience in machine learning and computer vision, with a strong track record of deploying models into production Proficiency in Python and ML frameworks (PyTorch/TensorFlow/ONNX/TensorRT) Strong experience with model optimization (e.g., quantization, pruning) and deployment on various platforms (cloud, edge, or mobile) Familiarity with cloud platforms (AWS, GCP, or Azure), containerization (Docker), and orchestration (ECS, Kubernetes) Proven experience in building and maintaining data pipelines (e.g., Airflow) Strong understanding of the agile development process and CI/CD pipelines and tools (e.g., Github Actions, Jenkins) Excellent communication skills, capable of presenting complex technical information clearly While not required, these are a plus: Experience with C++ Experience in high-growth, innovative environments Publications in top-tier conferences (e.g., CVPR, ICCV, NeurIPS) are a strong plus When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $150,000.00 to $200,000.00 annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-NM1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
    $150k-200k yearly Auto-Apply 34d ago
  • Staff Software Engineer, Reliability

    Metropolis 4.5company rating

    Los Angeles, CA job

    Job DescriptionWho we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are We are building a hyperscaler company and need someone to own reliability across the entire Metropolis platform. As a Staff or Senior Software Engineer focused on Reliability, you'll establish and drive the comprehensive reliability practices that ensure system availability, resilience, and observability for our mission-critical mobility infrastructure serving millions of transactions. This is your opportunity to build reliability from first principles - architecting failover systems, implementing chaos engineering practices, and improving the observability foundation that will enable Metropolis to scale to new markets while maintaining 99.9%+ uptime. You'll be the technical owner of our reliability posture, working on everything from multi-region failover architectures to incident response workflows to SLO-based alerting strategies. Our platform handles real-time payment processing, customer authentication, and parking facility operations - systems that cannot go down. You'll tackle challenges like external service failover, dependency mirroring to prevent upstream outages, database replication and automatic promotion, and building the monitoring and alerting infrastructure that ensures we detect and respond to issues in minutes, not hours. If you're energized by the challenge of ensuring system reliability at scale, building robust failover mechanisms, implementing comprehensive observability, and establishing the practices that prevent incidents before they occur, this role is for you. You'll work alongside highly technical teams across the organization, influencing architecture decisions and establishing reliability standards that affect every service we build. What you'll do Own the overall reliability posture for the Metropolis platform, establishing practices, metrics, and systems that ensure 99.9%+ uptime across all services Design and implement automatic failover mechanisms for critical external dependencies (Twilio for SMS/voice, Stripe for payments) with circuit breakers, retry policies, and degraded mode operations Architect and build active-passive or active-active regional deployment strategies with database replication, automated failover, and DNS-based traffic routing including disaster recovery planning and testing Establish comprehensive monitoring using Datadog for APM, logs, and metrics correlation; implement synthetic monitoring, SLO-based alerting, on-call rotation, and escalation policies; build service health dashboards that show customer impact Own the incident management process including workflows, tooling, post-mortem culture, runbook automation, and MTTR reduction initiatives - driving down mean time to recovery from detection to resolution Drive adoption of resilience patterns across all services including health checks, graceful degradation, feature flags, rate limiting, backpressure mechanisms, and chaos engineering practices Build and maintain local mirrors for critical dependencies (Maven/NPM/Docker registries) with artifact caching, dependency pinning, and vulnerability scanning to prevent build failures from upstream outages. What we're looking for 8+ years of backend software engineering experience with deep focus on distributed systems and platform infrastructure Expert-level Java proficiency with deep understanding of JVM performance, concurrency, and ecosystem tooling. Scala experience is a big plus Production experience with microservices architecture, container orchestration (Kubernetes), and cloud platforms (AWS) Strong systems thinking with proven ability to design and implement large-scale, high-availability distributed systems that handle significant load Observability expertise including hands-on production experience with metrics, logging, tracing, and alerting systems in high-load environments Database and data systems knowledge including relational databases, event streaming (Kafka, SQS), caching strategies, and data consistency patterns Experience with AI-powered development tools such as Claude Code, GitHub Copilot, or similar agentic coding tools for enhanced productivity - context engineering in particular Excellent technical communication with ability to design and document complex systems, lead technical discussions, and collaborate across multiple teams local to New York City, Seattle, or Los Angeles area While not required, these are a plus: SRE or Reliability Engineering experience at companies known for operational excellence or high-growth startups where you built reliability practices from the ground up Incident response leadership including experience building incident management processes, conducting blameless post-mortems, and driving MTTR reduction initiatives in production environments Chaos engineering experience with tools like Chaos Monkey, Gremlin, or similar, including designing and executing game days and failure injection testing Performance optimization experience with profiling, benchmarking, capacity planning, and system tuning at hyperscale including experience optimizing for high-throughput, low-latency systems Open source contributions or technical blog writing that demonstrates depth of expertise in reliability engineering, distributed systems, or production operations Our Stack Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited) Datastores: MySQL, PostgreSQL, Snowflake Cloud: AWS Version control: Git & GitHub AI Tooling: Copilot on GitHub Observability: Datadog When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $220,000.00 USD to $250,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
    $220k-250k yearly 27d ago
  • Product Design Lead

    Complete 4.1company rating

    Complete job in San Francisco, CA

    Complete is on a mission to make compensation a winning advantage for the world's highest-impact companies. We are breaking compensation workflows out from spreadsheets and bringing them into the 21st century - think leveling and compensation cycle planning, total rewards statements for employees, interactive candidate offers [sample], and much more! Why Complete? We realize that Compensation is a key determinant to a company's success (and their biggest spend!). Yet, enterprises lack the expertise to build and operate a defensible compensation strategy, making it one of the most costly mistakes to their financial and operational efficiency. We believe that companies with creative compensation strategies do and will continue to win. Our customers include highly impactful startups like Render, Linear, and Cortex, all the way to world-class enterprises like Roblox. Complete is backed by Accel and YC. We're also lucky to count technology leaders and operators like Will Larson (CTO of Carta), Eric Sagar (COO of Plaid), Mathilde Collin (CEO of Front) as our angels and/or advisors. Who are we? 🎯 We're exceptionally product minded builders. We obsess over quality and believe that software built in the 21st century should not require product trainings. 💜 Our culture is best described as low ego and painstakingly fast. Companies do not need big teams to prove PMF - they need focus. 🥇We're a small team of 10 with exceptional product and business acumen. It's allowed us to compete and consistently win against competitors. ⭐ Our customers include the likes of startups like Linear and Render to public companies like Roblox, and we're adding amazing logos to this list every day. 🏢 We work in person in SF, 4-5 days/week. We believe that bringing the most talented folks together in one room is the fastest way to win as a startup. What do we value? Complete is at an exciting inflection point and we're looking for a Product Design Lead to help scale us to a $XXM+ in ARR. You'll be a great fit if you like to move with urgency and high agency. We're builders obsessed with customer outcomes and love challenging the status quo. At a high level, there are three areas you can expect to lean on at Complete: Ownership: We need experienced product designer who can own and grow entire lines of businesses end-to-end. Autonomy: We value autonomy and believe that a small team can come together to create magic! Scale: We're scaling! To new countries, to X0,000+ users, and to high-profile logos. We're actively winning in the enterprise segment, which means working on deep and interesting problems like revamping our customizability, design language, cohesion between products, and so on. What are we looking for? Excellent visual and/or interaction design skills. Systems-thinker with the ability to think beyond the pixels and design. Demonstrated ability to help a team navigate ambiguity, set vision and strategy for global products. Strong communication and stakeholder management skills. 💪 Bonus: entrepreneurial experience. 💪 Bonus: takes ownership to help the team succeed. 💪 Bonus: experience with enterprise AND consumer applications. What would you do? Build the design culture and lead the design function for Complete. Partner with cross-functional teams and drive the design voice from idea to launch. Identify user needs and translate business goals into product opportunities. Collaborate with product and founders to incorporate user and customer feedback. Facilitate concept explorations to drive bold and innovative thinking. Interpret and distill complex strategies and requirements, and visually depict the ideal user experience. Define product information architecture. Create wireframes, library of templates, and prototypes that illustrate key product interactions. Proficient in high-fidelity prototyping tools (Figma, motion design platform of choice). Have deep understanding of design systems and interaction patterns to ensure brand, visual and interactive cohesion across products, platforms, and scenarios. Express and execute realistic behaviors, interactions, movements and materials through interactive prototypes - keeping in mind accessibility. Proactively build strong relationships with engineering partners, researchers, writers, and fellow product teams throughout the design process. What does the interview process look like? Intro: You'll start with a 15 minute call with our CEO (Rani) to get to know each other better followed by a 45 minute project review. Half day onsite: We'll bring you in for a half-day onsite + lunch. We're very flexible on the schedule and can do late afternoons/evenings to accommodate your availability. [Optional] Work trial: Here's where it gets interesting: we'll give you an offer, and an option to work with us in the office for anywhere from a day to a full week (depending on your availablility) to get a feel of what it'll be like working with us. If you love your first week, you can officially accept your offer (we know you would 😉) Ready? Apply below. We can't wait to meet you!
    $139k-199k yearly est. Auto-Apply 60d+ ago

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COMPLETE may also be known as or be related to COMPLETE, Complete Company, Ltd., Complete, Inc. and Complete, LLC.