Part-Time Customer Service Tax Representative
Customer service representative job at Complete Staffing Solutions
We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.
**Key Responsibilities:**
- Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
- Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
- Assist clients with the completion and submission of tax-related documents.
- Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
- Keep detailed and accurate records of client interactions and transactions.
- Collaborate with the tax team to address and resolve complex client issues.
- Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.
**Qualifications:**
- High school diploma or equivalent
- Prior experience in customer service, preferably in a financial or tax setting.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office
- Basic understanding of tax principles and regulations.
**Work Schedule:**
The office is open Monday-Saturday from 9:00 am-8:00 pm.
This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled.
This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment.
*Pre-Employment Requirements**
- Must provide 3 Professional References immediately after completion of initial phone interview.
- All applications must have a complete current resume attached, and be a Texas or Louisiana resident
in order to be considered for the position.
considered
- Valid Driver's License and Social Security Card
**Your resume MUST DETAIL your experience, in order to be
Customer Service Associate (Insurance Industry) Temp to Perm
Worcester, MA jobs
On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity.
Position Overview/Summary:
As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support.
By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization.
Description
Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship
Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday.
Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future.
Responsibilities / Essential Functions:
• Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment
• Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call
• Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents
• Communicate underwriting guidelines to agents
• Respond to simple as well as complex billing inquiries from agents and policyholders
• Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems
• Partner with others within Personal Lines to resolve policy or billing related issues
• Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program
• Make process improvement recommendations related to procedures, workflows and systems
• Participate in special assignments and perform other duties as needed
Key Measures of Success:
• Motivated by taking full ownership to help others, solve problems and create lasting positive impressions
• Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills
• Comfortable working in a dynamic and structured call center operations environment
• Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles
• Thrives in a remote or an in-office working environment
Position Requirements:
• Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred
• Bachelor's degree
• To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required.
• Excellent telephone etiquette and service delivery skills
• Strong communication skills and effective listening abilities
• Effective organizational and time-management techniques
• Exhibit patience and a positive outlook when working with agents and policyholders
• Contribute to an environment of collaboration, accountability, respect and empowerment
• Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications
• Able to commit to the entirety of the virtual training program
Physical Demands & Work Environment:
• Able to use a personal computer as well as call center software applications and wear a wired headset
• Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls
• Able to meet performance expectations and internet speed requirements in a dynamic remote work environment
If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.
Care Advocate - 245013
Dallas, TX jobs
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts
Start date - January 5th
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
Assist members with finding a provider in network for surgeries
Assist with scheduling procedures
Handle inbound and outbound calls
Send referrals
Confirm appointments with patients and provider offices
Taking information from members and logging this correctly into the CRM system
Assist with booking travel
Coordinate follow up appointments
Call provider offices to request medical records
Qualifications:
Bachelor's or Associate's Degree required
Exceptional customer service skills
Ability to commute to and work in the Dallas office daily
Ability to work in a fast paced environment
Empathetic
Preferred Qualifications:
Healthcare experience
CSR Dispatcher
Dallas, TX jobs
The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures
timely response and task routing within the customer service team
and provides support with customer documentation and
communication, including order acknowledgments and COA
requests.
Business metrics Key performance metrics for the Dispatcher role include average
first response time, email routing accuracy, and order
acknowledgment turnaround time. Efficiency can be measured
by email volume managed, COA request fulfillment rate, and
timely escalation of urgent tasks. Additional indicators such as
internal stakeholder satisfaction and error rate in task execution
reflect the quality of support provided. Together, these metrics
ensure prompt, accurate, and customer-focused service
delivery.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Technical Customer Service Representative
Irving, TX jobs
Type: Contract to Hire
We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction.
Responsibilities
Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues.
Guide customers through virtual or phone-based home inspections step-by-step.
Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity.
Troubleshoot issues such as device pairing, alerts, and connectivity problems.
Document calls, resolutions, and inspection findings to support process and product improvements.
Make proactive outreach calls to improve product adoption and customer satisfaction.
Maintain clear, professional communication via phone, email, and text.
What We're Looking For
High School Diploma or GED required; bachelor's degree preferred.
1+ year of experience in technical support, help desk, call center, or field service.
Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems.
Strong communication skills and problem-solving ability.
High attention to detail and ability to thrive in a fast-paced environment.
Customer-first mindset, proactive attitude, and willingness to learn.
Ability to work onsite with flexibility across different shifts.
Why This Role Is Great
Collaborative, dynamic environment.
Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles.
Direct exposure to innovative technology and hands-on product improvement.
Call Center Representative
Lubbock, TX jobs
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.
Training: Paid training provided to ensure you have the skills needed for success.
Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.
Referral for Life Program : Earn a residual bonus every pay period.
Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.
Career Growth: Opportunities for advancement within the company.
Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.
Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.
Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.
Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.
Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.
Documentation: Maintain accurate records of all customer interactions and services provided.
Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.
Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.
Experience: At least 1 year of customer service experience in a single role.
Education: High School Diploma or GED.
Background Check: Must pass a background screening.
Typing Skills: Minimum typing speed of 25 WPM.
Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.
Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Sales and Retention Representatives
The Woodlands, TX jobs
Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities:
Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members.
Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention.
Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership.
Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process.
Maintain expert-level knowledge of all membership benefits, tiers, and offers.
High volume calls
Qualifications:
5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention.
Exceptional phone and professional written communication skills.
Strong background in sales and customer retention.
Experience with a subscription-based business model is highly preferred.
Demonstrated experience working with executive-level clientele.
Highly self-motivated with a strong work ethic and a results-oriented mindset.
Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving.
Ability to thrive both independently and collaboratively within a fast-paced team environment.
HOUWD51
Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
Customer Service Representative
Levelland, TX jobs
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.
Training: Paid training provided to ensure you have the skills needed for success.
Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.
Referral for Life Program : Earn a residual bonus every pay period.
Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.
Career Growth: Opportunities for advancement within the company.
Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.
Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.
Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.
Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.
Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.
Documentation: Maintain accurate records of all customer interactions and services provided.
Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.
Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.
Experience: At least 1 year of customer service experience in a single role.
Education: High School Diploma or GED.
Background Check: Must pass a background screening.
Typing Skills: Minimum typing speed of 25 WPM.
Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.
Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Ecommerce Customer Service Associate
Waco, TX jobs
Department: Digital
Reports to: Ecommerce Operations Manager
Summary: Sendero Provisions Co. is seeking a Customer Service Associate to support our growing ecommerce business. You will serve as the frontline representative of our brand, handling customer inquiries across multiple channels while delivering exceptional service. This role requires strong communication skills, problem-solving abilities, and a passion for creating positive customer experiences that reflect our brand values. You'll be an essential part of our digital team, helping to build customer loyalty through responsive and thoughtful support.
Essential Duties and Responsibilities: (Additional responsibilities may be assigned as needed)
Customer Communication:
Respond to customer inquiries via email, chat, and phone in a timely manner
Address product questions, shipping concerns, and order status updates
Maintain a friendly, professional tone that reflects our brand voice
Document all customer interactions in our service platform
Meet or exceed response time and resolution metrics
Order Management:
Process orders, exchanges, and returns according to company policies
Coordinate with warehouse team on special requests or expedited orders
Track and follow up on outstanding customer issues until resolution
Identify and escalate complex issues to management when appropriate
Provide accurate shipping and delivery information to customers
Problem Resolution:
Troubleshoot and resolve customer complaints or technical issues
Process refunds, store credits, or replacements as authorized
Identify patterns in customer feedback that may indicate larger issues
Propose solutions to recurring customer problems
Turn negative customer experiences into positive outcomes
Product Knowledge:
Maintain comprehensive knowledge of all Sendero products and offerings
Stay informed about new product launches, promotions, and policies
Provide accurate information about product features, materials, and care
Assist with updating product information and FAQs as needed
Make appropriate product recommendations to customers
Team Support:
Assist team members during high-volume periods
Share knowledge and best practices with the customer service team
Participate in regular team meetings and training sessions
Help develop and refine customer service processes
Contribute to a positive team environment
Required Qualifications:
1+ years of customer service experience
Excellent written and verbal communication skills
Strong attention to detail and problem-solving abilities
Basic computer proficiency and ability to learn new systems quickly
Ability to multitask and prioritize in a fast-paced environment
Positive attitude and patience when dealing with challenging situations
Preferred Qualifications:
Experience with Shopify or similar ecommerce platforms
Background in retail, apparel, or outdoor industry
Familiarity with Zendesk, Gorgias, or similar customer service software
Knowledge of basic inventory and order management concepts
Experience with social media management or community engagement
Physical Requirements:
Extended periods of sitting and computer work
Ability to communicate clearly by phone
Occasional light lifting (up to 15 pounds)
Technical Support Representative
Irving, TX jobs
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
Supply Center Specialist
Dallas, TX jobs
Supply Center Specialist
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Work Hours: 26 Hours per week
Pay Range: $20.00 - $22.00 per hour
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands.
Summary
The Supply Center Specialist supports a scientific retail environment by ensuring optimal inventory availability, maintaining merchandising standards, and delivering an excellent on-site customer experience. The role acts as the primary contact for the Customer Supply Center, ensuring researchers and lab staff have immediate access to essential laboratory supplies while maintaining compliance, safety, branding, and operational efficiency.
Other Sites to Visit:
2501 S State Hwy 121Lewisville, TX
3033 Irving Blvd, Dallas, TX
1355 River Bend Dr, Dallas, TX
5901 Forest Park DR., Dallas, TX
Responsibilities
Deliver exceptional customer service and build strong relationships with scientists, lab managers, and procurement teams.
Oversee daily inventory management: receiving, unpacking, restocking, rotating, and auditing products.
Maintain merchandising, branding, and compliance standards within the Supply Center.
Identify new product opportunities; support promotional activities, product shows, and engagement events.
Communicate customer feedback, trends, and competitive insights to commercial teams.
Use internal systems (e.g., Supply Center Management System) to manage orders, track usage trends, and ensure timely replenishment.
Analyze purchasing trends to identify growth and market-share opportunities.
Assist in organizing product seminars, shows, and other promotional events.
Complete all required training.
Support onboarding and training of new Supply Center Service Representatives.
Perform additional duties as assigned.
Required Skills
High school diploma or a Bachelor's degree in a science discipline.
Minimum 1 year of experience in customer service, retail, sales, R&D, or a related field.
Experience with life science inventory or life science inventory management is mandatory.
Experience supporting scientific customers or lab environments.
Experience assisting with events, seminars, or product demonstrations.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Customer-centric mindset with the ability to understand and respond to requirements quickly.
Ability to anticipate site needs and develop solutions.
Strong sense of urgency and proactive attitude.
Willingness to travel daily between account locations.
Ability to lift up to 15 lbs and stand for extended periods.
Innovative mindset; willingness to challenge the status quo.
Resilient, optimistic, and adaptable to change.
Comfortable trying new approaches and learning from setbacks.
Strong collaboration and team-oriented attitude.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Remote Seasonal Customer Service
Humble, TX jobs
Customer Service Representative** **Terms: Seasonal, Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Healthcare experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Ongoing usage of phone and computer systems
+ Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
+ Alorica will provide the equipment you need to conduct your work which may include a webcam.
+ You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
+ Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Paid holidays and sick time
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Expert Consultant Customer Insights
Paris, TX jobs
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
Practice Area
BCG's Marketing, Sales & Pricing Practice leverages deep customer insight and a powerful arsenal of data, tools & analytics to inspire revolutionary thinking in all aspects of marketing, sales and pricing. With low risk and high returns, we help digitally transform how clients go to market and generate significant value. The foundation of our success continues to be outstanding value created for even the most leading-edge of our clients: double digit revenue growth and margin expansion. We seek to be leading-edge, and continue to invest in our programs and arsenal of tools and proprietary data. Highlights include: [1] MSP Catalyst (our flagship software platform), Pricing advantagement Centers, [2] Center for Customer Insight, Google partnership and joint Digital Academy, and Customer Analytics solutions. The MSP is at the forefront of [3] DigitalBCG, driving digital go-to-market transformation, and offering our clients leading-edge solutions on [4] Personalization, [5] Digital Marketing, [6] Next Generation Sales and Customer Journeys. We are consistently rated as having the deepest commercial [consulting] capabilities of any consulting firm. And, we have broad experience across both B2B and B2C sectors, and across the globe.
What You'll Do
You will be a core member of a case team with some of the industry's brightest minds from diverse backgrounds to advise clients on a variety of strategic decisions from portfolio strategy, long term growth opportunities to acquisition assessment. The team will leverage your expertise to gain a deep understanding of consumers and deliver next level impact
Select responsibilities include:
* Direct Client Engagement and Support
You will use a wide range of methodologies (qualitative, quantitative, social listening, etc.) and lead the insight module to deliver actionable insights to inform business decisions.
Together with the project team, you will be leading client discussions to scope, design and analyze the research
* Proposal Development Support
You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Center for Customer Insight domain.
* Intellectual Capital Development
You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation.
* Vendor Management
You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships.
Our Expert Consulting Track
The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
What You'll Bring
* Minimum 5 years of experience of industry and/or consulting experience, with a focus on consumer research product management, or quantitative analytics and insight generation (ideally in a marketing or consumer market research companies experience organization)
* Experience in developing and executing research plans which combine both qualitative and quantitative methods
* Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Experiments with latest AI/GenAI tools applied to consumer analytics and insights generation
* Familiarity with performing survey data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations.
* Be pragmatic, solution-oriented, and equipped with strong business acumen to tackle challenges effectively and deliver impactful results.
* Be able to translate complex business challenges into actionable operational consumer research solutions to drive strategic decision-making and business success.
* Have the interpersonal skills to partner with executive management teams as they implement a new vision and passion for enabling leaders to drive change within organizations set you apart
* Have excellent verbal and written communication skills in French and English, in addition to a strong presence and leadership skills
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Customer Support Consultant (Remote Opportunity)
Remote
Unison's products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done.
Unison Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products.
Responsibilities
This specific role will support PRISM users outside of the continental United States, so candidate must have the ability to work 1pm to 10pm ET.
Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support
Help drive successful operation of Unison's product suite by delivering high quality advisory and support services to government contractors
Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed
Understand client's business objectives and help clients achieve their goals
Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks
Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package
Qualifications
Ability to work 10am to 7pm PT / 1pm to 10pm ET
Professional experience with one or more of the following:
Prior consulting/training experience, preferably with a top consulting firm
Possesses superior client relationship skills
Exceptional written and verbal communications skills
Self-starter, quick learner, and team player
Proficient in the basics of Microsoft Excel, PowerPoint and Word
BA or BS degree in a related field or equivalent experience
Business experience in government contractor functions such as proposal management, contract management and/or procurement is
preferable
Clearance:
Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship.
Why Join Unison:
Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions.
Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.
Auto-ApplySenior Process Associate Customer Service Representative On site Richardson TX
Richardson, TX jobs
Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Process Associate-Customer Service
Representative (On site at the Richardson Delivery Center)
About the role
The Customer Support team is the first point of contact for all our customers. We are
responsible for providing excellent customer service through identifying issues
quickly, providing effective solutions, educating the customer to reduce future
avoidable contacts, owning the customer query until resolved or escalating to the
correct team. The customer service team identifies improvement opportunities
aligned to our key objectives such as Customer Satisfaction Surveys (CSAT, First
Contact Resolution (FCR), Schedule adherence and the likes.
Our customer support team is the first port of call for customers. It is vital we deliver
excellent support to ensure we remain the most trusted cryptocurrency platform.
Responsibilities
* The Customer Support team is the first point of contact for all our customers.
* We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team.
* The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Survey (CSAT), First Contact Resolution (FCR) & transfers.
* Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform.
Qualifications we seek in you!
Minimum Qualifications
* High school diploma, GED or equivalent
* Relevant experience with different channels of support, primarily voice, email and messaging
* Experience in onsite Call Center environment
* Strong interpersonal, analytical, and communication skills; must be fluent in the English language (strong oral and written English language skills)
* Experience working with Google Sheet and Google Doc and/or Microsoft Excel and Microsoft Word
* Flexible and adaptable to the evolving needs of a high-growth and fast paced environment and open to shift changes.
* Detail-oriented with strong customer focus
Preferred Qualifications
* Relevant Experience working in a FinTech/Crypto environment/company
* Strong problem-solving and decision-making abilities
* Ability to multitask, prioritize, and manage time effectively
* Familiarity with customer relationship management (CRM) systems and practices
* Interest in the crypto economy
Why join Genpact?
* Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
* Make an impact - Drive change for global enterprises and solve business challenges that matter
* Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
* Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day
* Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is $22.25 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Los Angeles, California candidates are not eligible for this role. Richardson, TX area candidates are eligible for this role only.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
'1651195
Remote Healthcare Call Center
Tulsa, OK jobs
Now Hiring: Call Center Representatives (Remote) Company: A leading national provider of Home Medical Equipment (HME) and supplies, empowering patients to manage their health at home through respiratory, sleep, diabetes, and general wellness products and services.
Why We're Hiring:
We're preparing for a major GoLive in February 2026 and need 50 new Call Center Customer Service Representatives to join our team in December. Get trained and ready to make an impact!
Position Details
+ Role: Call Center Representative
+ Location: Remote (must have reliable internet)
+ Schedule Options:
+ Shift 1: 7:00 AM - 4:00 PM CST
+ Shift 2: 10:00 AM - 7:00 PM CST
+ (Choose one shift or be open to both)
+ Days: Monday-Friday (Option for Tuesday-Saturday if preferred)
+ Start Date: December 22, 2025
+ Holidays Closed: on Dec 25, Dec 26, and New Year's Day etc.
+ Training: 6 weeks (No time off during training through Feb 26, 2026)
+ Average Calls: 50-60 per day
+ Type: Contract-to-Hire (Permanent Opportunity)
+ Openings: 50+
+ Location: Can live in any state -- but must be Okay working CST hours timezone.
What We're Looking For
+ Reliability and excellent attendance (non-negotiable)
+ Strong communication and customer service skills
+ Ability to work in a fast-paced remote call center customer service environment
+ Comfortable with navigating computer and technology
Job Type & Location
This is a Contract to Hire position based out of Tulsa, OK.
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Inbound Sales Travel Representative- Remote
Remote
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Description
This is a fully virtual work from home sales position for candidates who reside in the state of Nevada only. Candidates who reside outside of this state will not be considered.
How You'll Shine:
Are you passionate about travel and skilled in sales? Join our team as an inbound Sales Travel Representative with Travel + Leisure! In this role, you'll combine your love for customer service with your sales expertise to create unforgettable travel experiences for our clients. Here's what you'll do:
Sales and Customer Service: Take inbound calls from excited owners ready to plan their dream vacations. Your expertise will guide them through the booking process for car rentals, airfare, hotel reservations, cruises and local experiences.
Subject Matter Expertise: As a Sales Travel Representative, you'll be the go-to resource for our owners. Provide recommendations based on their interests and preferences, ensuring their journey starts with you.
$16.50 per hour plus monthly sales incentives based off your performance
Start Date: Friday, January 9th , 2026
What You'll Bring:
Proven Sales Experience: Your background in sales will be a valuable asset.
Exceptional Interpersonal Skills: Quickly establish rapport with owners, engage in meaningful conversations, and create lasting connections. You'll ask probing questions to understand their travel needs and seamlessly offer additional services.
Strong Multitasking Abilities: Thrive under pressure and handle multiple tasks effectively.
Education Requirement: High School Diploma or GED is required.
Customer Service and Sales Experience: Six months of experience in both areas.
Travel Experience Preferred: Six months of travel-related experience is a plus.
Proficiency with Travel Software: Demonstrate intermediate-level proficiency with travel software programs such as Apollo, Sabre, or Worldspan.
Training Schedule: A 5-week training schedule from 8:00 am to 5:00 pm PST.
Post-Training Availability: Be available to work between 8:00 am and 7:00 pm PST Monday to Friday, weekends 8:00 am to 2:30pm PST with a set schedule provided.
Holiday Availability: Ability to work some holidays.
What is required for me to work from home?
Quiet workplace free of distractions and background noise
High speed internet requirements Download speed of 20 mbps and upload speed of 3 mbps average ping below 100m
Must be able to hardwire computer directly to a router
Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
Intermediate computer proficiency and ability to troubleshoot technical issues while at home
So what are you waiting for? Come join the fun and apply today to start your next career journey with Travel & Leisure
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
Auto-ApplyClient Experience Specialist - Eastern time US Remote
Remote
The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience.
Responsibilities:
Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner.
Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems.
Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties.
Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties.
Regularly update and manage communication with all parties involved in the transaction.
Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
Experience
Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume
An individual should demonstrate the following competencies:
Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process.
Technical- ability to learn and navigate multiple software systems with an elevated level of competency.
Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.
Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Tuition reimbursement for approved programs
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
Auto-ApplyNew Client Specialist
Bryan, TX jobs
Job Description
*THIS JOB IS NOT ELIGIBLE FOR TRANSITION TO PART-TIME* Click here to preview the DS experience: DS Team Experience The first impression our company makes to potential new clients is through our New Client Specialists. Through care and compassion, they create a safe place for callers to tell their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them, but the care does not stop there. Here at Daniel Stark Law, you as a team member will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development.
The Breakdown
Evaluate incoming streams of leads with a sense of urgency
Walk-ins, phone calls, texts, emails
Gather critical information from potential clients (in person or over the phone)
Develop a deep understanding of various injury cases
Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
Lead potential clients through the decision of hiring our law firm with confidence
Guide potential clients through the sign-up process for an effortless client experience
Seamlessly navigate various channels of leads and software for prompt client assistance
Organize appointments with new clients
Draft, review, and mail letters as needed
Skills and Qualifications
Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
Bilingual (Preferred) but not required.
Excellent communication skills including speaking and writing.
Compassionate and empathic personality.
Customer service background a plus.
Two-year commitment with the department before transferring to another department.
Remarkable Qualifications (what sets you apart)
Spirit for competition
Ownership mentality
Desire for continuous improvement
Outstanding writing abilities
Tech competency
Sales/Customer service background
Salary and Benefits
$15.00 - $17.00 + per hour based on experience and potential
Medical, dental, vision, life, and supplemental insurance available
401 (k) plan; 4% company contribution match
Gold's Gym Membership Discount
Social team building events and bonding
In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more!
Continual professional development opportunities
Day off to celebrate your birthday
Generous PTO
Why Us
You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm that started over 20 years ago and has grown into a multi-million-dollar boutique law firm with over 160 team members. We take our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Just look back at our successful history of thousands of clients who we've built relationships with to see the proof.
But what sets us apart? Our commitment to top-tier office culture. Across our six office locations dispersed through central and east Texas, you'll find a team who exceed in excellence in their work ethic, enthusiasm, and commitment to our social contract. It's no wonder we have a high retention of team members. But don't just take our word for it. See what our current team members think!
“I really enjoy the warm and friendly atmosphere of working with like-minded and positive colleagues! Since starting at DS I have never been happier in my career and would definitely recommend a friend to work at this amazing law firm!”
“From the moment I stepped in the office on my first day, I knew something was different about Daniel Stark. I have felt supported, championed, and valued as a person above all else. The opportunities I have been given have all been to sharpen my skills and make me a more well-rounded individual and employee.”
“I believe in our mission to help others from being taken advantage of by big insurance & our focus to improve the quality of live for our clients is paramount to me!”
“da best”
As much as we want you to sell us on why you're our ideal candidate, we want to sell you on why we think we're your ideal place to work. We may be biased, but Daniel Stark is one of the most rewarding places to develop and grow your professional work experience. Our team gives us 100% and in turn, we invest 100% right back into them.
Our Core Values
Work Hard, Play Hard
We want you to give your 100% in the office AND outside the office. In fact, we encourage you to take 5 days off in a row at least once a year. In addition, we have team member events to bond and play hard together. (Check out the pics/videos of our team adventures on our Facebook page!)
Be Remarkable
If we go above and beyond for our clients and team, they will do the same for you. We want people remarking about the work we do, and the high level of quality provided. That is how we know we are giving our 100% - not the bare minimum.
We appreciate those that do remarkable work. We believe everyone should take time to recognize the hard work of those around you! It has a huge impact on the health and positivity of our team.
Do It All, Do It Right, Do It Now
Get s**t done! The right way, the first time, when it needs to happen. 'Nuff said.
Arms Out, Thumbs Out
Our six offices are filled with positive supportive team members who have your back. We love the team player mentality our team has and seeing how everyone supports and helps each other.
If you're ready to take on a new challenge and make your mark as a strategic member on our New Client Team, we want to hear from you! Apply now to join the team and help shape the future of our company.
Powered by JazzHR
bYNHgvvQPL
New Client Specialist
Waco, TX jobs
Job Description
*THIS JOB IS NOT ELIGIBLE FOR TRANSITION TO PART-TIME* Click here to preview the DS experience: DS Team Experience The first impression our company makes to potential new clients is through our New Client Specialists. Through care and compassion, they create a safe place for callers to tell their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them, but the care does not stop there. Here at Daniel Stark Law, you as a team member will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development.
The Breakdown
Evaluate incoming streams of leads with a sense of urgency
Walk-ins, phone calls, texts, emails
Gather critical information from potential clients (in person or over the phone)
Develop a deep understanding of various injury cases
Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
Lead potential clients through the decision of hiring our law firm with confidence
Guide potential clients through the sign-up process for an effortless client experience
Seamlessly navigate various channels of leads and software for prompt client assistance
Organize appointments with new clients
Draft, review, and mail letters as needed
Skills and Qualifications
Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
Bilingual (Preferred) but not required.
Excellent communication skills including speaking and writing.
Compassionate and empathic personality.
Customer service background a plus.
Two-year commitment with the department before transferring to another department.
Remarkable Qualifications (what sets you apart)
Spirit for competition
Ownership mentality
Desire for continuous improvement
Outstanding writing abilities
Tech competency
Sales/Customer service background
Salary and Benefits
$15.00 - $17.00 + per hour based on experience and potential
Medical, dental, vision, life, and supplemental insurance available
401 (k) plan; 4% company contribution match
Gold's Gym Membership Discount
Social team building events and bonding
In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more!
Continual professional development opportunities
Day off to celebrate your birthday
Generous PTO
Why Us
You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm that started over 20 years ago and has grown into a multi-million-dollar boutique law firm with over 160 team members. We take our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Just look back at our successful history of thousands of clients who we've built relationships with to see the proof.
But what sets us apart? Our commitment to top-tier office culture. Across our six office locations dispersed through central and east Texas, you'll find a team who exceed in excellence in their work ethic, enthusiasm, and commitment to our social contract. It's no wonder we have a high retention of team members. But don't just take our word for it. See what our current team members think!
“I really enjoy the warm and friendly atmosphere of working with like-minded and positive colleagues! Since starting at DS I have never been happier in my career and would definitely recommend a friend to work at this amazing law firm!”
“From the moment I stepped in the office on my first day, I knew something was different about Daniel Stark. I have felt supported, championed, and valued as a person above all else. The opportunities I have been given have all been to sharpen my skills and make me a more well-rounded individual and employee.”
“I believe in our mission to help others from being taken advantage of by big insurance & our focus to improve the quality of live for our clients is paramount to me!”
“da best”
As much as we want you to sell us on why you're our ideal candidate, we want to sell you on why we think we're your ideal place to work. We may be biased, but Daniel Stark is one of the most rewarding places to develop and grow your professional work experience. Our team gives us 100% and in turn, we invest 100% right back into them.
Our Core Values
Work Hard, Play Hard
We want you to give your 100% in the office AND outside the office. In fact, we encourage you to take 5 days off in a row at least once a year. In addition, we have team member events to bond and play hard together. (Check out the pics/videos of our team adventures on our Facebook page!)
Be Remarkable
If we go above and beyond for our clients and team, they will do the same for you. We want people remarking about the work we do, and the high level of quality provided. That is how we know we are giving our 100% - not the bare minimum.
We appreciate those that do remarkable work. We believe everyone should take time to recognize the hard work of those around you! It has a huge impact on the health and positivity of our team.
Do It All, Do It Right, Do It Now
Get s**t done! The right way, the first time, when it needs to happen. 'Nuff said.
Arms Out, Thumbs Out
Our six offices are filled with positive supportive team members who have your back. We love the team player mentality our team has and seeing how everyone supports and helps each other.
If you're ready to take on a new challenge and make your mark as a strategic member on our New Client Team, we want to hear from you! Apply now to join the team and help shape the future of our company.
Powered by JazzHR
ERlr9p0ee1