Service Advisor jobs at Complete Staffing Solutions

On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity. Position Overview/Summary: As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support. By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization. Description Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday. Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future. Responsibilities / Essential Functions: • Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment • Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call • Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents • Communicate underwriting guidelines to agents • Respond to simple as well as complex billing inquiries from agents and policyholders • Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems • Partner with others within Personal Lines to resolve policy or billing related issues • Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program • Make process improvement recommendations related to procedures, workflows and systems • Participate in special assignments and perform other duties as needed Key Measures of Success: • Motivated by taking full ownership to help others, solve problems and create lasting positive impressions • Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills • Comfortable working in a dynamic and structured call center operations environment • Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles • Thrives in a remote or an in-office working environment Position Requirements: • Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred • Bachelor's degree • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required. • Excellent telephone etiquette and service delivery skills • Strong communication skills and effective listening abilities • Effective organizational and time-management techniques • Exhibit patience and a positive outlook when working with agents and policyholders • Contribute to an environment of collaboration, accountability, respect and empowerment • Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications • Able to commit to the entirety of the virtual training program Physical Demands & Work Environment: • Able to use a personal computer as well as call center software applications and wear a wired headset • Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls • Able to meet performance expectations and internet speed requirements in a dynamic remote work environment If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.

The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures timely response and task routing within the customer service team and provides support with customer documentation and communication, including order acknowledgments and COA requests. Business metrics Key performance metrics for the Dispatcher role include average first response time, email routing accuracy, and order acknowledgment turnaround time. Efficiency can be measured by email volume managed, COA request fulfillment rate, and timely escalation of urgent tasks. Additional indicators such as internal stakeholder satisfaction and error rate in task execution reflect the quality of support provided. Together, these metrics ensure prompt, accurate, and customer-focused service delivery. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.

Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - January 5th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience

Department: Digital Reports to: Ecommerce Operations Manager Summary: Sendero Provisions Co. is seeking a Customer Service Associate to support our growing ecommerce business. You will serve as the frontline representative of our brand, handling customer inquiries across multiple channels while delivering exceptional service. This role requires strong communication skills, problem-solving abilities, and a passion for creating positive customer experiences that reflect our brand values. You'll be an essential part of our digital team, helping to build customer loyalty through responsive and thoughtful support. Essential Duties and Responsibilities: (Additional responsibilities may be assigned as needed) Customer Communication: Respond to customer inquiries via email, chat, and phone in a timely manner Address product questions, shipping concerns, and order status updates Maintain a friendly, professional tone that reflects our brand voice Document all customer interactions in our service platform Meet or exceed response time and resolution metrics Order Management: Process orders, exchanges, and returns according to company policies Coordinate with warehouse team on special requests or expedited orders Track and follow up on outstanding customer issues until resolution Identify and escalate complex issues to management when appropriate Provide accurate shipping and delivery information to customers Problem Resolution: Troubleshoot and resolve customer complaints or technical issues Process refunds, store credits, or replacements as authorized Identify patterns in customer feedback that may indicate larger issues Propose solutions to recurring customer problems Turn negative customer experiences into positive outcomes Product Knowledge: Maintain comprehensive knowledge of all Sendero products and offerings Stay informed about new product launches, promotions, and policies Provide accurate information about product features, materials, and care Assist with updating product information and FAQs as needed Make appropriate product recommendations to customers Team Support: Assist team members during high-volume periods Share knowledge and best practices with the customer service team Participate in regular team meetings and training sessions Help develop and refine customer service processes Contribute to a positive team environment Required Qualifications: 1+ years of customer service experience Excellent written and verbal communication skills Strong attention to detail and problem-solving abilities Basic computer proficiency and ability to learn new systems quickly Ability to multitask and prioritize in a fast-paced environment Positive attitude and patience when dealing with challenging situations Preferred Qualifications: Experience with Shopify or similar ecommerce platforms Background in retail, apparel, or outdoor industry Familiarity with Zendesk, Gorgias, or similar customer service software Knowledge of basic inventory and order management concepts Experience with social media management or community engagement Physical Requirements: Extended periods of sitting and computer work Ability to communicate clearly by phone Occasional light lifting (up to 15 pounds)

Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.

Supply Center Specialist Duration: 12 Months Job Type: Temporary Assignment Work Type: Onsite Work Hours: 26 Hours per week Pay Range: $20.00 - $22.00 per hour Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands. Summary The Supply Center Specialist supports a scientific retail environment by ensuring optimal inventory availability, maintaining merchandising standards, and delivering an excellent on-site customer experience. The role acts as the primary contact for the Customer Supply Center, ensuring researchers and lab staff have immediate access to essential laboratory supplies while maintaining compliance, safety, branding, and operational efficiency. Other Sites to Visit: 2501 S State Hwy 121Lewisville, TX 3033 Irving Blvd, Dallas, TX 1355 River Bend Dr, Dallas, TX 5901 Forest Park DR., Dallas, TX Responsibilities Deliver exceptional customer service and build strong relationships with scientists, lab managers, and procurement teams. Oversee daily inventory management: receiving, unpacking, restocking, rotating, and auditing products. Maintain merchandising, branding, and compliance standards within the Supply Center. Identify new product opportunities; support promotional activities, product shows, and engagement events. Communicate customer feedback, trends, and competitive insights to commercial teams. Use internal systems (e.g., Supply Center Management System) to manage orders, track usage trends, and ensure timely replenishment. Analyze purchasing trends to identify growth and market-share opportunities. Assist in organizing product seminars, shows, and other promotional events. Complete all required training. Support onboarding and training of new Supply Center Service Representatives. Perform additional duties as assigned. Required Skills High school diploma or a Bachelor's degree in a science discipline. Minimum 1 year of experience in customer service, retail, sales, R&D, or a related field. Experience with life science inventory or life science inventory management is mandatory. Experience supporting scientific customers or lab environments. Experience assisting with events, seminars, or product demonstrations. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Customer-centric mindset with the ability to understand and respond to requirements quickly. Ability to anticipate site needs and develop solutions. Strong sense of urgency and proactive attitude. Willingness to travel daily between account locations. Ability to lift up to 15 lbs and stand for extended periods. Innovative mindset; willingness to challenge the status quo. Resilient, optimistic, and adaptable to change. Comfortable trying new approaches and learning from setbacks. Strong collaboration and team-oriented attitude. TekWissen Group is an equal opportunity employer supporting workforce diversity.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. Benefits: Competitive Salary: Starting pay of $18.00/hr., plus incentives. Training: Paid training provided to ensure you have the skills needed for success. Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance. Cell Phone Benefits: $25/month per line for unlimited phone, text, and data. Referral for Life Program : Earn a residual bonus every pay period. Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs. Career Growth: Opportunities for advancement within the company. Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. Key Responsibilities: Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. Service Coordination: Coordinate with service providers to ensure timely assistance to the customer. Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. Documentation: Maintain accurate records of all customer interactions and services provided. Qualifications: Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service. Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations. Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays. Experience: At least 1 year of customer service experience in a single role. Education: High School Diploma or GED. Background Check: Must pass a background screening. Typing Skills: Minimum typing speed of 25 WPM. Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing. Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away! Concentrix is an employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email. Welcome to our virtual world! Concentrix digitizes the entire application and selection process and offers you 100% online onboarding. Your new workplace will also be at home, but you will work virtually together with your team! If you want to go through the virtual selection adventure with us and want to experience the benefits of working from home and work as a Customer Service Agent through various media such as phone, email or chat, then we are looking for you! All that we expect from you: * Excellent customer service, focused on all enquiries and provided services * Finding the right solution for each individual problem * Providing all necessary information for new products and promotions You have the necessary skills that we are looking for! * Good communication skills * Excellent written and spoken Hebrew * B2 level of English * High school diploma * Problem-solving skills to find the right solution for any issue * Solid computer skills * Flexibility and positive attitude Concentrix offers: * Remote work from home, guaranteeing a healthy environment * Flexible working hours, ensuring a good work-life balance * Competitive salary * Medical insurance * Life insurance * Performance bonus * Internet allowance * Meal vouchers * Various career development opportunities * Holiday pay * Team and Concentrix events

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate-Customer Service Representative (On site at the Richardson Delivery Center) About the role The Customer Support team is the first point of contact for all our customers. We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team. The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Surveys (CSAT, First Contact Resolution (FCR), Schedule adherence and the likes. Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Responsibilities * The Customer Support team is the first point of contact for all our customers. * We are responsible for providing excellent customer service through identifying issues quickly, providing effective solutions, educating the customer to reduce future avoidable contacts, owning the customer query until resolved or escalating to the correct team. * The customer service team identifies improvement opportunities aligned to our key objectives such as Customer Satisfaction Survey (CSAT), First Contact Resolution (FCR) & transfers. * Our customer support team is the first port of call for customers. It is vital we deliver excellent support to ensure we remain the most trusted cryptocurrency platform. Qualifications we seek in you! Minimum Qualifications * High school diploma, GED or equivalent * Relevant experience with different channels of support, primarily voice, email and messaging * Experience in onsite Call Center environment * Strong interpersonal, analytical, and communication skills; must be fluent in the English language (strong oral and written English language skills) * Experience working with Google Sheet and Google Doc and/or Microsoft Excel and Microsoft Word * Flexible and adaptable to the evolving needs of a high-growth and fast paced environment and open to shift changes. * Detail-oriented with strong customer focus Preferred Qualifications * Relevant Experience working in a FinTech/Crypto environment/company * Strong problem-solving and decision-making abilities * Ability to multitask, prioritize, and manage time effectively * Familiarity with customer relationship management (CRM) systems and practices * Interest in the crypto economy Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $22.25 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Los Angeles, California candidates are not eligible for this role. Richardson, TX area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1651195

The CSR responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses internal applications and databases to record activities and research product information. This role requires bilingual fluency in English/Spanish. Job Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, live chat, or in person. Address questions about service availability, streetlight installation, maintenance, billing, and outages. Provide timely and accurate information regarding the status of service requests. Assist customers in reporting issues with streetlight functionality (e.g., outages, flickering lights, or damaged infrastructure). Service Support: Log customer complaints, troubleshoot issues, and escalate more complex concerns to the technical support or operations teams. Schedule maintenance requests and follow up on service timelines. Offer guidance on energy efficiency programs, payment options, and radiance solutions provided by the company. Customer Records Management: Accurately document customer interactions, service requests, and issue resolutions in the customer management system. Ensure all records are updated and complete for future reference and reporting. Problem Solving and Conflict Resolution: Handle difficult customer situations with patience and professionalism. Collaborate with other departments to ensure customer issues are resolved promptly and effectively. Maintain a customer-first attitude, ensuring all inquiries are resolved to the customer's satisfaction. Compliance and Knowledge Maintenance: Stay informed about company policies, service updates, and any regulatory changes that impact customer service. Ensure adherence to utility regulations and standards related to customer interactions and information management. Preferred skills & Qualifications: High school diploma or equivalent; some college education preferred. 1-2 years of experience in customer service, preferably in a utility, telecommunications, or service-oriented company. Strong communication skills, both written and verbal. Proficiency in customer management software and Microsoft Office Suite. Problem-solving skills and the ability to handle customer complaints with patience and tact. Ability to work in a fast-paced environment and manage multiple tasks effectively. Knowledge of street lighting systems or public utility operations is a plus. Key Competencies: Customer-focused with a proactive approach to problem-solving. Excellent interpersonal skills and the ability to build rapport with customers. Strong attention to detail and organizational skills. Ability to adapt to changes in the utility industry and customer service technologies. On-site: San Antonio Texas Salary: Competitive and commensurate with experience. Benefits include medical, dental, vision, life, STD, LTD insurance, 401k retirement plan, PTO, Holiday pay and opportunities for professional development.

Jordan & Skala s team of talent is what distinguishes our company from the rest. If a fast paced, field service environment is one you thrive in and you are ready to be part of one of the top ranked consulting engineering firms in the United States, then we want to start a conversation with you! What will make you rise to the top? Experience: Up to 50% travel to project construction sites. Travel M-F typical. Position requires a valid driver's license, a good driving record and the ability to fly on commercial airlines. Must be able to become certified in a variety of code and above-code certifications, including (but not limited to) Building Commissioning Professional, IECC Inspector, NGBS Verifier, Home Energy Rating Systems (HERS) Rater Preferred knowledge in energy programs including but not limited to ENERGY STAR Familiar with energy and building sciences. Strong working knowledge of Microsoft Office Suite Products Foxit and Bluebeam knowledge Preferred knowledge of Archisnapper Functions: Collect and analyze data, identifying needs and devise strategies to meet project goals. Commissioning Prepare preliminary reports for Sustainability Field Consultant or Sustainability Field Architect/Engineer review. Provide field verification and testing services at active construction sites. Perform site visits to review and fill out pre-functional checklists. Perform site visits to witness, direct and perform functional performance testing. Perform Indoor Air Quality Testing, Envelope Enclosure testing (Blower Door), Duct Tightness testing, Air flow and Pressure testing, photometric testing as it relates to energy and green building codes. Review and verify on site systems and documents for Green Building Compliance. Assists in providing on-site inspections and verification of project compliance for energy and green building codes and above code programs. Coordinate with internal/external teams to communicate the field observed and inspected items related green building and energy code compliance. Assist in performing Energy Code Inspections for city and local jurisdictions. Communicate to internal/external Team methods to bring non-conformance items into conformance. Assist in providing updates at project milestones, including routine reports, to both external clients and internal staff. Strengths: Strong problem-solving skills Excellent written and verbal communication skills Flexible and adaptive Ability to work independently and as a collaborative team player Demonstrates dependability and sense of urgency Must be able to prioritize and work effectively under time constraints High attention to detail Perform code and above-code research for projects as it relates to field services as well as code research for projects Physical Demands: The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; the employee will regularly be required to: talk, hear, type, stand or sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions To perform essential job duties the employee will regularly be required to: Constantly required to walk, stand, climb (includes stairs and ladders), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. Routinely required to sit for meetings and travel by plane or car. Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus The ability to work in extreme temperatures both hot and cold, including wide variances in temperature, dust and precipitation The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires JSE has a robust portfolio of project types including hospitality, commercial office building, retail/ restaurant, industrial, healthcare, and multi-family construction projects. Why join us? Jordan & Skala Engineers is a great place to work! We offer a family friendly environment with competitive benefits, teleworking options, flexible PTO, wellness incentives, professional development, and more. At Jordan & Skala, you will be consistently challenged by interesting projects. Your opportunities will be limited only by your ambition! EMPLOYEE GROWTH & DEVELOPMENT JSE University In House Seminars & Technical Training Lunch & Learns Encouraging Professional Licensure Paid Time Off for FE and PE Exam Study Preparation Financial Assistance toward Educational Development HELPING YOU MAINTAIN BALANCE Teleworking options PTO (Flexible Time Off Policy) Paid Holiday (7) Paid Time for Employee s Birthday policy Paid Bereavement Leave Fitness Incentive Program Wellness Programs Booster Programs Employee Assistance Program FINANCIAL 401(k) Plan Competitive Employer Match Discretionary Mid and End of Year Bonuses Flexible Spending Accounts Heath Savings Accounts and Employer Contributions Financial Seminars Bonus for passing FE Exam and first-time passing PE Exam Competitive Compensation INSURANCE Company paid Life and AD&D Insurance Health Insurance Company paid Employee Vision & Dental Insurance Company paid Short-Term Disability Company paid Long Term Disability Voluntary Plans (Critical Illness/Cancer, Accident) Are you ready to be part of kicking off our next big project? Apply here and start a conversation with us today! Jordan & Skala Engineers is a leading mechanical, electrical and plumbing engineering firm with regional design offices located throughout the United States. Jordan & Skala has grown to be one of the largest consulting engineering firms in the U.S., ranked by Consulting-Specifying Engineer trade publication as a top MEP Giant consistently since 2004. Founded as a corporation in 1953, the firm has built a national client base by utilizing its considerable technical and personnel resources to deliver innovative designs on time and within budget. In the professional engineering industry, there is no substitute for experience. Jordan & Skala Engineers has participated in the design and construction of thousands of buildings throughout the United States, Central America, and the Caribbean. Our firm is committed to providing innovative consulting engineering solutions for any project challenge.

Jordan & Skala s team of talent is what distinguishes our company from the rest. If a fast paced, field service environment is one you thrive in and you are ready to be part of one of the top ranked consulting engineering firms in the United States, then we want to start a conversation with you! What will make you rise to the top? Experience: Up to 50% travel to project construction sites. Travel M-F typical. Position requires a valid driver's license, a good driving record and the ability to fly on commercial airlines. Must be able to become certified in a variety of code and above-code certifications, including (but not limited to) Building Commissioning Professional, IECC Inspector, NGBS Verifier, Home Energy Rating Systems (HERS) Rater Preferred knowledge in energy programs including but not limited to ENERGY STAR Familiar with energy and building sciences. Strong working knowledge of Microsoft Office Suite Products Foxit and Bluebeam knowledge Preferred knowledge of Archisnapper Functions: Collect and analyze data, identifying needs and devise strategies to meet project goals. Commissioning Prepare preliminary reports for Sustainability Field Consultant or Sustainability Field Architect/Engineer review. Provide field verification and testing services at active construction sites. Perform site visits to review and fill out pre-functional checklists. Perform site visits to witness, direct and perform functional performance testing. Perform Indoor Air Quality Testing, Envelope Enclosure testing (Blower Door), Duct Tightness testing, Air flow and Pressure testing, photometric testing as it relates to energy and green building codes. Review and verify on site systems and documents for Green Building Compliance. Assists in providing on-site inspections and verification of project compliance for energy and green building codes and above code programs. Coordinate with internal/external teams to communicate the field observed and inspected items related green building and energy code compliance. Assist in performing Energy Code Inspections for city and local jurisdictions. Communicate to internal/external Team methods to bring non-conformance items into conformance. Assist in providing updates at project milestones, including routine reports, to both external clients and internal staff. Strengths: Strong problem-solving skills Excellent written and verbal communication skills Flexible and adaptive Ability to work independently and as a collaborative team player Demonstrates dependability and sense of urgency Must be able to prioritize and work effectively under time constraints High attention to detail Perform code and above-code research for projects as it relates to field services as well as code research for projects Physical Demands: The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; the employee will regularly be required to: talk, hear, type, stand or sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions To perform essential job duties the employee will regularly be required to: Constantly required to walk, stand, climb (includes stairs and ladders), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. Routinely required to sit for meetings and travel by plane or car. Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus The ability to work in extreme temperatures both hot and cold, including wide variances in temperature, dust and precipitation The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires JSE has a robust portfolio of project types including hospitality, commercial office building, retail/ restaurant, industrial, healthcare, and multi-family construction projects. Why join us? Jordan & Skala Engineers is a great place to work! We offer a family friendly environment with competitive benefits, teleworking options, flexible PTO, wellness incentives, professional development, and more. At Jordan & Skala, you will be consistently challenged by interesting projects. Your opportunities will be limited only by your ambition! EMPLOYEE GROWTH & DEVELOPMENT JSE University In House Seminars & Technical Training Lunch & Learns Encouraging Professional Licensure Paid Time Off for FE and PE Exam Study Preparation Financial Assistance toward Educational Development HELPING YOU MAINTAIN BALANCE Teleworking options PTO (Flexible Time Off Policy) Paid Holiday (7) Paid Time for Employee s Birthday policy Paid Bereavement Leave Fitness Incentive Program Wellness Programs Booster Programs Employee Assistance Program FINANCIAL 401(k) Plan Competitive Employer Match Discretionary Mid and End of Year Bonuses Flexible Spending Accounts Heath Savings Accounts and Employer Contributions Financial Seminars Bonus for passing FE Exam and first-time passing PE Exam Competitive Compensation Exempt Employees eligible for Excess Hours Compensation policy Eligible to participate in cell phone policy INSURANCE Company paid $50,000 Life and AD&D Insurance Health Insurance Company paid Employee Vision & Dental Insurance Company paid Short-Term Disability Company paid Long Term Disability Voluntary Plans (Critical Illness/Cancer, Accident) Are you ready to be part of kicking off our next big project? Apply here and start a conversation with us today! Jordan & Skala Engineers is a leading mechanical, electrical and plumbing engineering firm with regional design offices located throughout the United States. Jordan & Skala has grown to be one of the largest consulting engineering firms in the U.S., ranked by Consulting-Specifying Engineer trade publication as a top MEP Giant consistently since 2004. Founded as a corporation in 1953, the firm has built a national client base by utilizing its considerable technical and personnel resources to deliver innovative designs on time and within budget. In the professional engineering industry, there is no substitute for experience. Jordan & Skala Engineers has participated in the design and construction of thousands of buildings throughout the United States, Central America, and the Caribbean. Our firm is committed to providing innovative consulting engineering solutions for any project challenge.

sits on ground at an office location in Pasadena, Texas, this is not a remote role. The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for source testing projects. A Technical Services writer must be able to manage their own workload, follow written and verbal instructions, and communicate within Alliance on the status of documents. At Alliance, we are committed to fostering a workplace and community that embraces diversity, equity, and inclusion as core values. We believe that a diverse and inclusive environment not only enriches our organization, but also strengthens our ability to innovate, collaborate, and succeed. RESPONSIBILITIES AND DUTIES: o Work with identified scope of work personnel to write proposals based on customer information, permits and pricing. o Work with project managers and data quality analysts to write accurate reports. Project manager and data quality analysts review data and provide summary information for completion of test report. Draft reports are then provided to the project manager or technical services manager for review prior to submittal to the clients. o Work with project managers and technical service coordinators and/or managers to write test plans for projects. o Prepare electronic reports using EPA's Electronic Reporting Tool (ERT) and ECMPS. QUALIFICATIONS: o High School Diploma required. AS or BS degree preferred (Science and Engineering related fields ideal) o Computer skills. Proficient skill level of Word, Excel, Adobe, Outlook. o Good verbal communication skills (Internally and with Clients and Regulators). o Professional appearance and behavior. o Maintain positive attitude with ability to work well in groups. o Ability to prioritize and multi-task while remaining focused on all tasks. o Flexibility: Must be available to work outside normal work hours to complete projects. o Attention to detail. PHYSICAL REQUIREMENTS: o Must be able to meet the physical demands of a typical office environment • Sitting/standing • Possible light lifting KEY BENEFITS INCLUDE: 1.Medical, Dental, and Vision Insurance 2.Flexible Spending Accounts 3.401(K) Plan with Competitive Match 4.Continuing Education and Tuition Assistance 5.Employer-Sponsored Disability Benefits 6.Life Insurance 7.Employee Assistance Program (EAP) 8.Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) 9.Profit Sharing or Individual Bonus Programs 10.Referral Program 11.Per Diem & Paid Travel 12.Employee Discount Hub Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. This position has an hourly pay rate range of $20-$25 depending on experience. #FIELDSERVICES

Job Description sits on ground at an office location in Pasadena, Texas, this is not a remote role. The Technical Services Writer works within the Technical Services organization. The primary duties of the Technical Services Writer include technical writing of proposals, test plans and reports for source testing projects. A Technical Services writer must be able to manage their own workload, follow written and verbal instructions, and communicate within Alliance on the status of documents. At Alliance, we are committed to fostering a workplace and community that embraces diversity, equity, and inclusion as core values. We believe that a diverse and inclusive environment not only enriches our organization, but also strengthens our ability to innovate, collaborate, and succeed. RESPONSIBILITIES AND DUTIES: o Work with identified scope of work personnel to write proposals based on customer information, permits and pricing. o Work with project managers and data quality analysts to write accurate reports. Project manager and data quality analysts review data and provide summary information for completion of test report. Draft reports are then provided to the project manager or technical services manager for review prior to submittal to the clients. o Work with project managers and technical service coordinators and/or managers to write test plans for projects. o Prepare electronic reports using EPA's Electronic Reporting Tool (ERT) and ECMPS. QUALIFICATIONS: o High School Diploma required. AS or BS degree preferred (Science and Engineering related fields ideal) o Computer skills. Proficient skill level of Word, Excel, Adobe, Outlook. o Good verbal communication skills (Internally and with Clients and Regulators). o Professional appearance and behavior. o Maintain positive attitude with ability to work well in groups. o Ability to prioritize and multi-task while remaining focused on all tasks. o Flexibility: Must be available to work outside normal work hours to complete projects. o Attention to detail. PHYSICAL REQUIREMENTS: o Must be able to meet the physical demands of a typical office environment • Sitting/standing • Possible light lifting KEY BENEFITS INCLUDE: 1.Medical, Dental, and Vision Insurance 2.Flexible Spending Accounts 3.401(K) Plan with Competitive Match 4.Continuing Education and Tuition Assistance 5.Employer-Sponsored Disability Benefits 6.Life Insurance 7.Employee Assistance Program (EAP) 8.Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired after July 1st) 9.Profit Sharing or Individual Bonus Programs 10.Referral Program 11.Per Diem & Paid Travel 12.Employee Discount Hub Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. This position has an hourly pay rate range of $20-$25 depending on experience. #FIELDSERVICES

About Us Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally. We are a people business - we transform lives through the world of work. We care about wellbeing, community engagement and our planet - we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people. We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors. Role Description The Service Consultant will be responsible for providing comprehensive support to contractors throughout their assignments with Airswift. You will collaborate closely with internal teams such as Payroll, Legal, Recruitment, and Account Management to ensure the delivery of high-quality service to both clients and contractors. This role is ideal for individuals who are detail-oriented, skilled communicators, and able to build strong relationships. Principle Accountabilities: Work closely with the Account Managers and Service Manager to understand and deliver to the needs of the client, contractors, and assignees promptly. Meet with the Service Manager to recommend possible client delivery improvements to deliver a high standard of customer service. Supporting Contractors and Assignees throughout their assignment from onboarding to off-boarding. This includes all pre-access requirements, immigration, travel and logistics, tools and equipment, Personal Protective Equipment, training and safety requirements, document recording, tracking of recharges, and ongoing support for queries. Act as the primary point of contact for all non-clients and will have the ability to drive retention and increase opportunities for referrals. Ensure turnaround times can be met and services sourced at the lowest cost option. Adhere to the local regulatory requirements and deliver the customer policy. Ensure safety compliance standards are met per regional and client requirements. Assist with incident management, HR issue escalation and quality control processes. Drive a culture based on the strength of relationships and excellence of service delivery. Potential travel as needed. Skills, Knowledge, and Experience: Administrative, HR or Customer Service experience. Excellent customer service, communication, and relationship-building skills. Excellent Microsoft skills, in particular Word & Excel, ATS or CRM experience. Very organised, adept in time management and can demonstrate structure in thinking. Ability to understand and deliver to business processes and needs. Excellent attention to detail. Flexible attitude and ability to multi-task to service deliverables. Ability to document and deliver complex business processes. Able to work independently whilst managing priorities. What we can offer you! Attractive monthly base salary + competitive commission/performance bonus. Genuine career progression opportunities, either locally or globally! World-class training programs and development opportunities Virtual Onboarding Events exclusively for new hires. Team-driven environment, supportive culture with a focus on work-life balance. Real-time recognition through our employee reward platform. Mental Health First Aiders to signpost you to support when you need it. Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc.…) Charity days for various important causes such as Relay for Life and Earth Day. Our Core Values Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth. Life - Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world. Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do. Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason. Visit our website and social media to find out more! - **************** Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Diversity & Inclusion At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace; the more inclusive we are - the better our work will be. Please click here to view our privacy policy.

Consulting firm with 10000+ employees & $10+ billion Revenue.. Job DescriptionMandatory Technical / Functional Skills * In depth experience in SOA (Service Oriented Architecture) and Web Services. The candidate would have been a tenured technologist on multiple successful SOA implementations. This position requires a good understanding of the SOA; having performed a lead role in the establishment of an SOA environment and successful implementation of applications using SOA. Lastly, the candidate would have a proven track record driving application architecture in a high growth enterprise environment. * Solid Quality Assurance experience including strategy planning, reporting and metrics analysis including experience managing and building test processes and frameworks; architecting, designing and delivering solutions in the areas of SOA and Quality Assurance including a strong knowledge of all stages of software quality assurance including black box testing, gray box, white box testing, performance, stress and load testing, requirements analysis, test planning, reporting/control and root cause analysis. * Proven repeated experience in developing, implementing, and managing load, performance, stress and capacity testing strategies in complex enterprise environments including integrated applications using EAI tools. * Proven experience in multiple environments with designing/programming skills with strong Object Orientated skills using some of the open architecture standards such as XPDL, BPEL, UML, Servlets, SOAP, WSDL, JSPs, JDBC, SQL, JNDI, XML, HTML and J2EE best practices, design principles and techniques with SOA applications and ESB software (e.g., TIBCO BusinessWorks, BEA WebMethods) * Strong understanding of system, regression and user acceptance testing, familiarity with testing tools to include functional automation tools and test case management and defect management tools. Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.

Mandatory Technical / Functional Skills * In depth experience in SOA (Service Oriented Architecture) and Web Services. The candidate would have been a tenured technologist on multiple successful SOA implementations. This position requires a good understanding of the SOA; having performed a lead role in the establishment of an SOA environment and successful implementation of applications using SOA. Lastly, the candidate would have a proven track record driving application architecture in a high growth enterprise environment. * Solid Quality Assurance experience including strategy planning, reporting and metrics analysis including experience managing and building test processes and frameworks; architecting, designing and delivering solutions in the areas of SOA and Quality Assurance including a strong knowledge of all stages of software quality assurance including black box testing, gray box, white box testing, performance, stress and load testing, requirements analysis, test planning, reporting/control and root cause analysis. * Proven repeated experience in developing, implementing, and managing load, performance, stress and capacity testing strategies in complex enterprise environments including integrated applications using EAI tools. * Proven experience in multiple environments with designing/programming skills with strong Object Orientated skills using some of the open architecture standards such as XPDL, BPEL, UML, Servlets, SOAP, WSDL, JSPs, JDBC, SQL, JNDI, XML, HTML and J2EE best practices, design principles and techniques with SOA applications and ESB software (e.g., TIBCO BusinessWorks, BEA WebMethods) * Strong understanding of system, regression and user acceptance testing, familiarity with testing tools to include functional automation tools and test case management and defect management tools. Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.

About Us We are a trusted name in heating and air conditioning installation, maintenance, and repair, part of a franchise with over 200 locations across the U.S. and Canada. We take pride in delivering top-tier service with integrity, respect, and a customer-first mindset. Currently, we are seeking a dynamic and driven Dispatcher to lead our team, ensure operational excellence, and uphold their commitment to exceptional customer service. Position Summary As the Dispatcher you will be the central hub of daily operations, overseeing customer service, dispatching, team leadership, and business performance. You'll play a critical role in maintaining a positive team culture, ensuring customer satisfaction, and driving business growth. Essential Duties and Responsibilities Team Leadership & Management Foster a positive, accountable, and collaborative team environment. Manage personnel functions including scheduling, performance reviews, and conflict resolution. Customer Service & Dispatch Handle incoming service requests and customer inquiries with professionalism and courtesy. Schedule and dispatch technicians for service, maintenance, and sales calls. Resolve customer complaints and ensure a high level of satisfaction. Business Operations Oversee office operations, including workflow, and administrative tasks. Monitor and improve processes to ensure efficiency, profitability, and growth. Collaborate with the owner to meet sales goals and manage key accounts. Quality Control & Reporting Ensure jobs are completed on time and to high standards. Track key performance indicators such as return rates, crew retention, and customer satisfaction. Utilize company software (Service Titan) and systems to manage operations and reporting Knowledge, Skills and Abilities Strong leadership and team-building skills. Excellent communication, organizational, and problem-solving abilities. Proficiency in Microsoft Office and general computer systems Service Titan a plus. Detail-oriented with strong data entry and administrative skills. Education & Experience Proven experience in operations, dispatch, or customer service management (HVAC or service industry preferred). Preferably some experience with AR/AP