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Compliance coordinator skills for your resume and career

15 compliance coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Performed quality assurance on orders placed to customer service representatives from all east coast sites made adjustments/corrections.
- Maintained strong customer service and communication skills in a very high customer focus environment.
2. Patients
- Created informed consents/releases for patients to participate in specific studies for clinical trial participation.
- Coordinate routine communication with patients to verify completion of ordered tests and procedures.
3. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Performed data entry and managed auditor payment information.
- Verified orders processed by other data entry operators.
4. Regulatory Compliance
- Manage ongoing learning and development strategies for incoming regulatory compliance associates; primary liaison between new hires and upper management.
- Manage non-profit vetting for 10 clients, ensuring that non-profit organizations meet program eligibility and regulatory compliance standards.
5. PowerPoint
- Gather detailed documentation, and develop PowerPoint presentations on corrective action plans for stakeholder meetings.
- Developed training library using MS PowerPoint, saving thousands of dollars in training costs company-wide.
6. Internal Audit
Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.
- Conducted internal audits to ensure compliance procedures were followed and verified that all organization and external regulations were implemented.
- Execute compliance program strategic objectives and coordinate projects, including internal auditing and reporting.
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Compliance issues are where people or businesses breach their legal obligations in a country or region where they operate or live. Some of the compliance issues that businesses face may be in regard to wage and overtime regulations and IRS audits. They may result in legal recourse by stakeholders like employees.
- Conducted internal investigations of compliance issues involving safety, security, environmental as well as Company Policies and Procedures.
- Communicate Medicaid compliance issues to various outside agencies, medical practitioners and health-related providers clearly and effectively.
8. Compliance Program
A Compliance Program is a collection of rules, policies, and processes which are found within a company, business, organization, or some other form of an institution, all of which are created and followed with the main purpose of compliance with the laws, rules, and regulations of a country or of an industry, or to otherwise uphold some idea or reputation and quality of a company and its work. It is also known as the compliance and ethics program of a company.
- Used project management skills, developed and managed the nationwide compliance program and reporting criteria to executive management.
- Implemented nationwide legal compliance programs for Professional Employer Organization to include state licensing and registration.
9. Federal Regulations
Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.
- Assured compliance with federal regulations through auditing personnel files and communicating with other divisions inside the company to correct any discrepancies.
- Maintained accurate and coordinated paraprofessional s personnel files, ensuring it being compliant within State and Federal Regulations.
10. Regulatory Agencies
A regulatory agency is a Public Benefit Corporation (PBC) that is responsible for supervising certain human activities and controlling them to some extent. They are set up in some areas such as hospitals, law firms, and governmental setup to regulate safety standards. They prevent undue and unjust abuse of power in these setups.
- Reviewed and identified resources and activities related to compliance with quality of care regulations promulgated by state and federal regulatory agencies.
- Obtained complaints from provider and/or regulatory agencies on behalf of providers for claims and/or provider services provided.
11. OSHA
- Established corporate on-line Safety Management Database System in compliance with OSHA CFR and other associated regulatory and customer requirements.
- Assisted in safety inspections and accident investigations, Researched OSHA regulations for compliance requirements.
12. HIPAA
- Conducted employee-training sessions on HIPAA, Fraud Waste Abuse, Disaster Recovery/Business Continuity, and general operational policies.
- Implemented a clinical documentation review program and coordinated physician education seminars to ensure Joint Commission and HIPAA compliance.
13. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Created and monitored audit and regulatory inspection files in Electronic Document Management system, improving FDA inspection file search efficiency.
- Qualified personnel, demonstrated job performance, training and orientation, supervised management system with data quality and integrity.
14. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Participated within a collaborative team effort with Quality Assurance to secure FDA Inspection Report resulting in Zero Observations.
- Composed and submitted Medical Device Reports and provided FDA and Swiss Headquarters notification within targeted reporting parameters.
15. CMS
A Content Management System or CMS is computer software that works as a framework where content can be assembled and managed by using a database. CMS is an important asset in web development. This platform enables users to create, edit, collaborate on, publish and store digital content. It helps users to manage their content and modify it from a single system.
- Maintain a working knowledge of CMS guidelines of Minimum Data Set 3.0 Assessments Provide continuous education to staff on skilled nursing documentation
- Analyze physician billing profiles for changes in productivity, code selection, and potential financial impact of non-compliance with CMS guidelines.
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List of compliance coordinator skills to add to your resume

The most important skills for a compliance coordinator resume and required skills for a compliance coordinator to have include:
- Customer Service
- Patients
- Data Entry
- Regulatory Compliance
- PowerPoint
- Internal Audit
- Compliance Issues
- Compliance Program
- Federal Regulations
- Regulatory Agencies
- OSHA
- HIPAA
- Management System
- FDA
- CMS
- Ethics
- HR
- IRB
- Medicaid
- State Regulations
- Corrective Action
- SharePoint
- Background Checks
- External Audits
- Government Agencies
- QA
- Training Programs
- NCAA
- Compliance Reports
- State Laws
- Compliance Policies
- Federal Laws
- Technical Assistance
- ISO
- Audit Findings
- Export Compliance
- Forwarders
- HTS
- FAA
- Informed Consent
- FMCSA
- Hippa
- Compliance Standards
- Due Diligence
- GMP
- DEA
- Subpoenas
- JCAHO
Updated January 8, 2025