What does a compliance program manager do?

A compliance program manager is in charge of devising strategies to ensure a company's overall compliance with policies and regulations. Their responsibilities revolve around coordinating with different departments and officers to gather data, conducting inspections and observations, and assessing the efficiency of quality control programs. They may also perform audits and investigate violations, dealing with them accordingly. Furthermore, as a compliance program manager, it is essential to implement the company's policies and regulations, creating new ones as needed.
Compliance program manager responsibilities
Here are examples of responsibilities from real compliance program manager resumes:
- Manage patient complaints and grievances in compliance with Medicare requirements including investigation, resolution and response.
- Manage supervisors and individual contributors conducting confidential occupational fraud, ethics and compliance investigations across multiple lines of business.
- Establish effective working relationships with hospital employees and providers promoting a culture of ethics and compliance.
- Ensure compliance with federal and state statutes, rules, and regulations regarding protect health information, including HIPAA.
- Receive ISO classification for company.
- Investigate non-compliance and HIPAA concerns resolving case matters appropriately.
- Communicate findings and recommendations to PMO and senior management.
- Develop simple SharePoint review and approval process for all documents to ensure minimal document handling.
- Host and coordinate pharmaceutical and dietary supplement customer, regulatory (FDA) and certification audits.
- Provide oversight of regional utilization management compliance functions, revenue cycle, regional durable medical equipment, and graduate medical education.
- Investigate suspicious exchange relate transactions, AML and market abuse relate issues, and escalate appropriate remedial action for effective resolutions.
- Direct the development of all quarterly/annual reports require to be file with the FCC.
- Facilitate concurrence presentations, issue resolution and decision making with appropriate senior management GSP and GMP governance councils.
- Conduct suitability review for securities transactions within the broker dealer as management approval for elevate accounts.
- Design and implement several organizational transitions including: electronic record keeping, social media use and supervision, securities operations procedures.
Compliance program manager skills and personality traits
We calculated that 9% of Compliance Program Managers are proficient in Compliance Program, Project Management, and Oversight.
We break down the percentage of Compliance Program Managers that have these skills listed on their resume here:
- Compliance Program, 9%
Engineer & Compliance Program Manager Developed and implemented new compliance/remediation programs for 10K community water systems statewide.
- Project Management, 8%
Created and implemented department-wide project management methodology, BCP/DR policies and IT quality assurance.
- Oversight, 7%
Provided oversight of regional utilization management compliance functions, revenue cycle, regional durable medical equipment, and graduate medical education.
- Risk Management, 6%
Established, administered and maintained effective regulatory compliance risk management programs.
- Governance, 5%
Led Compliance technology and operational programs to minimize risk and strengthen governance in stride with corporate goals and regulatory requirements.
- Risk Assessments, 5%
Conducted analysis and risk assessments; recommended risk mitigation strategies.
Most compliance program managers use their skills in "compliance program," "project management," and "oversight" to do their jobs. You can find more detail on essential compliance program manager responsibilities here:
The three companies that hire the most compliance program managers are:
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Compliance program manager vs. Bsa officer
Depending on the industry, there are a lot of functions you need to comply with if you want to become a manager of quality management and corporate compliance. Commonly seen in banks, manufacturing, processing, automotive, and textile companies, this job position is responsible for monitoring, implementing, and oversees the quality of a product. Also, they may be responsible for organizing workflows, writing reports, and supervising the overall tasks of every employee.
These skill sets are where the common ground ends though. The responsibilities of a compliance program manager are more likely to require skills like "project management," "oversight," "risk management," and "governance." On the other hand, a job as a bsa officer requires skills like "bsa," "aml," "ofac," and "secrecy." As you can see, what employees do in each career varies considerably.
Bsa officers tend to reach lower levels of education than compliance program managers. In fact, bsa officers are 5.6% less likely to graduate with a Master's Degree and 4.1% less likely to have a Doctoral Degree.Compliance program manager vs. Manager, quality management, corporate compliance
A director of clinical operations is responsible for monitoring the overall operations of a clinic facility, ensuring the efficiency of staff performance in providing the best quality care services for the patients. Directors of clinical operations enforce safety guidelines and security procedures during operations for everyone's strict compliance to prevent hazards and unforeseen circumstances within the premises. They also assist in clinical trials, as well as reviewing medical procedures, recommending strategic plans to improve medical approaches. A director of clinical operations handles the clinic budget, allocates adequate resources for every department's needs, and tracks medical inventory reports.
In addition to the difference in salary, there are some other key differences worth noting. For example, compliance program manager responsibilities are more likely to require skills like "project management," "oversight," "risk management," and "risk assessments." Meanwhile, a manager, quality management, corporate compliance has duties that require skills in areas such as "continuous improvement," "capa," "quality compliance," and "quality system." These differences highlight just how different the day-to-day in each role looks.
Managers, quality management, corporate compliance earn higher levels of education than compliance program managers in general. They're 8.2% more likely to graduate with a Master's Degree and 4.1% less likely to earn a Doctoral Degree.Compliance program manager vs. Director of clinical operations
A company's head of ethics and compliance is in charge of implementing policies and regulations to ensure a safe and efficient work environment. They typically manage staff, set department goals and timelines, establish guidelines and protocols, and develop strategies to optimize operations. As the head of ethics and compliance, it is their responsibility to spearhead inspections to ensure company procedures comply with the government standards and regulations, investigate violations and workplace incidents, and implement solutions to resolve issues and concerns.
The required skills of the two careers differ considerably. For example, compliance program managers are more likely to have skills like "compliance program," "oversight," "risk management," and "governance." But a director of clinical operations is more likely to have skills like "clinical operations," "patients," "healthcare," and "patient care."
Directors of clinical operations earn the highest salary when working in the pharmaceutical industry, where they receive an average salary of $139,321. Comparatively, compliance program managers have the highest earning potential in the start-up industry, with an average salary of $146,128.When it comes to education, directors of clinical operations tend to earn higher degree levels compared to compliance program managers. In fact, they're 5.6% more likely to earn a Master's Degree, and 1.2% more likely to graduate with a Doctoral Degree.Compliance program manager vs. Head of ethics and compliance
Even though a few skill sets overlap between compliance program managers and heads of ethics and compliance, there are some differences that are important to note. For one, a compliance program manager might have more use for skills like "project management," "governance," "risk assessments," and "program management." Meanwhile, some responsibilities of heads of ethics and compliance require skills like "compliance functions," "operational risk," "global head," and "regulatory developments. "
The average resume of heads of ethics and compliance showed that they earn higher levels of education compared to compliance program managers. So much so that theyacirc;euro;trade;re 10.1% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 7.0%.Types of compliance program manager
Updated January 8, 2025











