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Compliance representative dealer skills for your resume and career
15 compliance representative dealer skills for your resume and career
1. DOT
- Conduct DOT post-accident investigations; write post-accident reports and respond to all DOT accidents,
2. Dealer Accounts
- Managed top targeted dealer accounts to increase and maintain market share, product quality control, and customer service.
- Monitor dealer accounts, apply payments.
3. Compliance Issues
Compliance issues are where people or businesses breach their legal obligations in a country or region where they operate or live. Some of the compliance issues that businesses face may be in regard to wage and overtime regulations and IRS audits. They may result in legal recourse by stakeholders like employees.
- Provided customer service on compliance issues.
4. Dealer Relationships
- Developed and maintained effective dealer relationships to achieve volume objectives and quotas.
- Maintained and nourished current dealer relationships and solicited new clients for organization's CU Direct Program.
5. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided customer service account support to individual share owners and broker-dealers.
- Participated in process improvement to build better Customer Service and Satisfaction.
6. Auto Dealerships
- Manage portfolio of 42auto dealerships approximately 16 million in balances.
- Transported vehicles between auto dealerships throughout the Northeast.
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AML refers to the rules and systems set up by governments, financial institutions, or organizations to prevent fraudulent economic activities.
- Collaborated with business lines on SAR reports, KYC/CIP, AML, and BSA including SEC investigations.
8. Direct Support
Direct support is a one-on-one service that helps with daily life skills and tasks that strengthen one's independence. A direct support professional is responsible for a variety of tasks related to the general care of people with physical, cognitive, or developmental disabilities. The goal is to assist people to reach their full potential and to integrate and get engaged in their community.
- Provide direct support to facility organizations to insure facility is operated in compliance with Federal, State, and Permit requirements.
- Provided direct support to the FISMA Branch Chief, his GS-12 support and Security Engineers.
9. Customer Inquiries
- Research customer inquiries using available resources.
- Respond promptly to customer/property manager inquiries by phone, email and provide timely follow up on all customer inquiries.
10. Customer Accounts
- Teamed with back office personnel and registered representatives regarding procedural, and system issues relating to general securities and customer accounts.
- Assisted dealers with access to dealer website, password resets and access to customer accounts.
11. Bank Secrecy Act
- Followed all procedures and policies, including Bank Secrecy Act, Patriot Act and Customer Identification Program.
- Monitor physical bank check deposit for securities below the Bank Secrecy Act.
12. Credit Card
A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.
- Required to reconcile and pay timely the company assigned credit card with reimbursed expenses.Maintained assigned company vehicle and equipment.
- Managed a large volume of correspondence from credit cardholders providing timely and accurate responses to ensure business development.
13. Loan Processing
- Achieved competence in technical aspects of loan processing (floor planning), as well as secured and monitored loans.
- Interact closely with Loan Processing, Loss Prevention, Marketing, Branch and other Credit Union staff.
14. Medicare
Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.
- Gather documents and review medical records to ensure Medicare guidelines are followed.
- Facilitated member outreach meetings to educate and answer questions for Medicare recipients in large capacities.
15. Customer Satisfaction
- Collaborated with service departments to create procedures to increase customer service and improve customer satisfaction and loyalty.
- Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
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List of compliance representative dealer skills to add to your resume

The most important skills for a compliance representative dealer resume and required skills for a compliance representative dealer to have include:
- DOT
- Dealer Accounts
- Compliance Issues
- Dealer Relationships
- Customer Service
- Auto Dealerships
- AML
- Direct Support
- Customer Inquiries
- Customer Accounts
- Bank Secrecy Act
- Credit Card
- Loan Processing
- Medicare
- Customer Satisfaction
- EPA
- Manual Processes
- Customer Complaints
- Customer Retention
- State Laws
Updated January 8, 2025