Regulatory Compliance Specialist
Compliance specialist job in Pasadena, CA
JOB SUMMARY: Support the Compliance Department for Imperial Health Plan of California, Inc. / Imperial Health Holdings Medical Group. May support the NCQA Accreditation Program and oversight processes, CMS compliance, medicare part D& C audits and accreditation best practices and ongoing training activities.
ESSENTIAL JOB FUNCTIONS:
Serve as the UM Compliance Specialist with Delegated Health Plan contacts for reporting deliverables. Track due dates and deliverables.
Assist UM Lead Compliance Specialist with development of policies and procedures, program plans, and work plans for IHP/IHHMG.
Assist in the organization of internal and external audits, compile requested documents for UM IHP/IHHMG regulatory audits, manage audit repositories and maintain master audit dashboard. Track due dates and deliverables.
Schedule meetings for UM projects and/or regulatory audits.
Assist in developing presentations/reports for UM.
Acts as a resource to staff, providers and/or members for UM program information.
Adheres to payroll policies and properly uses a timekeeping system with minimal manual changes.
Maintains regular and consistent attendance.
Adheres to Compliance Plan and HIPAA regulations.
Other duties as assigned to support regulatory compliance.
MARGINAL JOB FUNCTIONS:
Takes on special projects as needed and requested.
Performs other duties as assigned.
BEHAVIORAL EXPECTATIONS:
Continuous Learning:
Attends staff meetings as required.
Attends appropriate training, seminars and workshops as required.
Customer Focus:
Maintains client/customer confidentiality and privacy in accordance with HIPPA regulations and IMAS's Standards of Conduct.
Fosters appropriate communication and relations with Supervisor, co-workers, and other staff.
Quality/Process Improvement/Safety
Reports issues of security, health and/or safety to appropriate supervisor as soon as practicable.
Supports and demonstrates safety throughout all duties performed.
Follows established policies and procedures and understands and complies with all regulators standards set forth by governing entities.
POSITION REQUIREMENTS:
Regulatory compliance
CMS
NCQA
Claims
EDUCATION/EXPERIENCE:
High school graduate or equivalent.
Bachelor's Degree or equivalent combination of education and technical experience can substitute in lieu of degree.
Compliance Specialist
Compliance specialist job in Hawaiian Gardens, CA
Hawaiian Gardens Apartments is seeking an experienced, detail-driven Compliance Specialist to oversee and manage the full compliance function for our 264-unit HUD/Tax Credit/LIHTC property. This is a sole onsite compliance role and requires a seasoned professional who brings 6+ years of direct affordable housing compliance experience with deep knowledge of HUD, LIHTC, and other subsidy program requirements.
This role partners very closely with the corporate team, acting as the subject-matter expert and ensuring the property maintains full regulatory compliance, audit readiness, and accurate resident file management. The ideal candidate is organized, proactive, and confident in operating independently while maintaining strong alignment and communication with corporate leadership.
Key Responsibilities
Compliance Oversight & File Management
Serve as the onsite primary compliance authority for all HUD, LIHTC, Tax Credit, and additional layered program requirements.
Manage and complete monthly recertifications accurately and on time.
Conduct detailed reviews of applicant and resident files for eligibility, income verification, rent calculation, and required documentation.
Maintain complete and accurate compliance files following program regulations, internal policies, lender/investor requirements, and audit standards.
Prepare and upload all required documentation into compliance software systems (RealPage, Yardi, or equivalent).
Track and ensure timely follow-up for missing documents, verifications, or resident-provided information.
Regulatory & Program Compliance
Ensure full adherence to HUD regulations, LIHTC program rules, income limits, rent limits, occupancy standards, EIV requirements, and state housing agency guidelines.
Perform monthly EIV tasks (Income Verification Reports, Existing Tenant Searches, Identity Verification, etc.) and maintain logs according to HUD guidelines.
Monitor changes in regulations, best practices, and compliance updates; communicate impacts to corporate and onsite teams.
Prepare the community for all compliance reviews, audits, MORs, REAC/NSPIRE inspections, investor reviews, and agency file examinations.
Cross-Functional Collaboration
Partner closely with the Director of Compliance and Regional Manager to support occupancy goals and compliance accuracy.
Collaborate with the onsite Community Manager and Leasing Team to ensure accurate leasing workflows and full compliance in move-in/move-out processes.
Provide compliance guidance and direction to the onsite team, including corrective actions or documentation practices.
Reporting & Tracking
Maintain all compliance logs, recertification trackers, and regulatory reporting tools.
Assist Corporate with periodic reporting requests, quarterly submissions, and investor/lender compliance packages.
Track lease-up, renewals, recertification timelines, income/rent limit changes, and maintain compliance dashboards where applicable.
Resident Communication & Support
Communicate clearly with applicants and residents regarding eligibility, documentation needs, recertification deadlines, and program requirements.
Conduct resident appointments for interviews, verifications, signatures, and file completion.
Provide excellent customer service while upholding all regulatory and fair housing guidelines.
Qualifications & Experience
6+ years of affordable housing compliance experience required.
Deep knowledge of HUD 4350.3, LIHTC program rules, layered subsidy programs, fair housing laws, and state housing agency requirements.
Experience preparing for and supporting MORs, REAC/NSPIRE, investor, and state agency compliance audits.
Professional certifications strongly preferred (e.g., HCCP, TCS, COS, EIV Specialist, or equivalent).
Advanced understanding of income calculation, student rules, asset verification, rent limits, income limits, and tax credit compliance.
Experience working in RealPage, Yardi, or other compliance-related property management systems.
Strong communication, organization, and follow-through skills.
Ability to work independently on a high-volume, high-regulation property while maintaining strong partnership with corporate teams.
Key Competencies
High attention to detail
Deadline-oriented and highly organized
Strong analytical and review skills
Professional communication with residents, staff, and agencies
Sound judgment and ability to identify compliance risks early
Ability to operate independently with accountability and discretion
Customer-service driven while maintaining regulatory integrity
Schedule & Reporting
Full-time, onsite at Hawaiian Gardens Apartments.
Reports directly to the Community Manager with a strong dotted-line partnership to Corporate team, including Regional Manager and Director of Compliance
Occasional car travel may be necessary to support training, coverage needs, and compliance initiatives across LPM's portfolio.
Labor Compliance Specialist
Compliance specialist job in Anaheim, CA
Benefits:
401(k)
Competitive salary
Paid time off
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary We are seeking a skilled Labor Compliance Coordinator to join our team. In this role, your aim is to ensure employees are compensated accurately and promptly. Your responsibilities will include processing timesheets, updating records, overseeing payroll payments, and answering payroll-related questions. The ideal candidate is detail-oriented, organized, and familiar with payroll processes and related legislation.
Responsibilities
Process payroll-related documents
Process certified payroll
Review payroll information for accuracy and completeness
Communicate with the human resources team regarding any changes or updates in employee information
Monitor the electronic payment system and paycheck distribution
Maintain up-to-date salary information
Process annual bonuses, severance pay, and other compensations or deductions
Qualifications
Bachelor's degree in accounting, finance, or related field
Previous experience as a Payroll Coordinator is preferred
Understanding of the payroll process and related legislation and regulations
Proficient in Excel and accounting software
Highly organized with an eye for detail
Compensation: $30.00 - $45.00 per hour
JLM is a DBE-accredited agency specializing in finding world-class talent and managing infrastructure project staffing needs.
As the industry leader in staffing for architecture, engineering, and construction projects, JLM has 18,500+ pre-vetted, highly-skilled, and available people ready to power your project within 7 days.
Auto-ApplyWorkforce contract compliance Specialist
Compliance specialist job in Cypress, CA
Workforce contract compliance needs 5 years Program Compliance Specialist experience
Workforce contract compliance requires:
5 years working experiences related to Workforce contract compliance requirements, data collection, document generation.
Computer skills to include word processing, spreadsheet, project scheduling tools, desktop publishing and database applications.
Proficiency in Microsoft Office Suite, MS Outlook, and data entry required.
Contract Management related to Diversity & Inclusion
B2Gnow Small Business Enterprise (SBE) system.
Labor Compliance Program
Workforce contract compliance duties:
Develop and deliver customer reports. Collect all information, maintain organized databases of information, format a presentable report within a specific time range.
Maintain CMMS database including equipment history, status, work order management, preventative maintenance scheduling.
Provide contract booking documents such as subcontracts, POs, invoice collection and tracking, and other finance related matters.
Provide administrative support to management team for assigned site. Perform simple account balancing and reconciliation
Be first line of communication to customer, building occupants, and project company.
Be responsive with telephone calls, emails, and electronic generated work orders.
Post information to records and databases. Assist maintaining organized document storage databases
Provide research, problem-solving, and insight into increasing business processes and efficiencies.
Provide a professionally maintained office environment. Responsible for product orderings and inventory.
Attend and document meetings during all project phases at various sites
Perform other duties necessary to provide general administrative support to the O&M team
Maintain B2Gnow Small Business Enterprise (SBE) system.
Monitor, audit and enforce Labor Compliance Program in accordance with DIR accepted practices.
Maintain Certified Payroll system, LCPtracker.
Foreign Trade Zone Compliance Specialist
Compliance specialist job in Ontario, CA
Arvato is seeking a detail-oriented and organized Foreign Trade Zone (FTZ) Compliance Specialist to support our Foreign-Trade Zone operations. This role will be responsible for preparing and submitting required Customs documentation, ensuring compliance with FTZ regulations, and partnering closely with internal teams and warehouse personnel to maintain accurate reporting and inventory control. The ideal candidate has a strong understanding of FTZ processes, excellent communication skills, and a proactive approach to problem-solving and continuous improvement. YOUR TASKS
* Prepare and file daily admission forms (pre-214 & concurrence).
* Completion and submission of required Customs forms 3461, 7501, and 7512.
* Coordinate in-bond movements from port and arrival of in-bonds.
* Collaboration with internal teams and systems to manage inbound & outbound products.
* Monitor inventory and ensure proper reporting.
* Assist in troubleshooting discrepancies and report as necessary.
* Build & maintain relationships with FTZ / warehouse personnel to ensure policies & procedures are followed.
* Conduct compliance & FTZ training for employees.
* Assist the Manager in working with U.S. Customs during on-site audits
* Assist the Manager in the preparation of annual reports to U.S. Customs & the FTZ Board.
* Validate FTZ data against actual documentation as needed to ensure accuracy of integration and information.
* Conduct reviews of transactions and processes and make recommendations on improvements.
* Routinely update and report to direct management concerning activities related to the Foreign-Trade Zone.
* Process and verify FTZ-related data & maintain proper record-keeping required for management of the FTZ.
YOUR PROFILE
* Bachelor's degree in business, Supply Chain, International Trade, or related field preferred.
* 3+ years of experience in FTZ operations, import/export compliance, or customs brokerage.
* In-depth knowledge of U.S. Customs regulations, 19 CFR Part 146, and FTZ procedures.
* Experience with FTZ software (e.g., SAP GTS, QAD, or similar) preferred.
* Strong analytical, organizational, and problem-solving skills.
* Excellent communication and collaboration abilities across cross-functional teams.
* Customs Specialist or related certification (e.g., LCB, CCS) is preferred.
WE OFFER
* Salary range for Ontario, California: $75,000-$79,000 per year.
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
Compliance Specialist
Compliance specialist job in Fontana, CA
Job Posting Start Date 10-14-2025 Job Posting End Date 12-15-2025
Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.
Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Compliance Specialist located in Fontana, CA.
Reporting to the Projects Group Manager, the Compliance Specialist role is responsible for ensuring organizational adherence to key regulatory frameworks including NERC (North American Electric Reliability Corporation) standards, UL (Underwriters Laboratories) account and certification requirements, and state modular building ordinances. This role is critical in maintaining operational integrity, regulatory compliance, and certification readiness across energy, product safety, and modular construction domains.
What a typical day looks like:
Ensure compliance with NERC Operations & Planning standards, including CIP, through documentation, internal assessments, and audit support.
Manage UL certification processes and serve as the primary liaison with UL Solutions and other certification bodies.
Oversee compliance with state modular building codes, coordinating inspections and maintaining certifications across jurisdictions.
Support ISO 9001 Quality Management System (QMS) maintenance, audits, training, and continuous improvement initiatives.
Administer third-party safety compliance platforms (e.g., ISNetworld, Avetta, Veriforce), ensuring timely documentation and alignment with customer requirements.
Partners with cross-functional teams ensuring compliance program requirements are met.
Monitor regulatory changes and integrate updates into internal processes and training.
Provides training and guidance to staff on compliance program requirements and best practices.
Serves as the primary contact for third-party compliance system audits, updates, and issue resolution.
Performs other related duties as assigned.
The experience we're looking to add to our team:
Bachelor's degree in Engineering, Regulatory Affairs, Construction Management, or related field.
At least 3-7 years of experience in regulatory compliance, preferably in energy, product certification, or modular construction.
Strong understanding of NERC, UL, ANSI/IEEE, NFPA 70 (NEC), and state building code requirements.
Experience with compliance audits, documentation management, and regulatory reporting.
Familiarity with compliance software and document management systems.
Excellent communication, attention to detail, and organizational skills.
Ability to work cross-functionally with technical, legal, and operational teams.
Excellent verbal and written communication and interpersonal skills.
Proficient in Microsoft Office Suite or related software.
Project management certification or experience a plus.
PP20
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Pay Range (Applicable to California)$62,000.00 USD - $85,300.00 USD AnnualJob CategoryOperations
Is Sponsorship Available?
No
Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).
Auto-ApplyHRIS Compliance Specialist Position Open!
Compliance specialist job in Irvine, CA
Healthcare Talent is currently supporting an HRIS Compliance Specialist opening in the greater Orange County area. This position is responsible for working with various department and also ensuring that the HRIS data continues to maintain integrity and confidentiality. Must have experience in HRIS audits and compliance within a large, multi-state, and public company. This is a rapidly growing and dynamic company with excellent benefits and offers competitive compensation!
Additional Information
If you feel that you have the skills we require, please respond to this posting with your contact information and your resume in a Word document. We look forward to hearing from you today!
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Principal Environmental Compliance Consultant
Compliance specialist job in Irvine, CA
Full-time Description
Founded in 2010, Terraphase Engineering is a dynamic, privately owned environmental consulting firm seeking a Principal Environmental Compliance Consultant (Scientist, Geologist, or Engineer) with 16+ years of professional experience to help grow and support our Compliance Services Division, one of Terraphase's four core Service Areas-alongside Environmental, Site Engineering, and Water Resources. The Compliance Division offers significant career growth as one of our fastest growing service areas and is central to Terraphase's long-term growth strategy, with dedicated resources and leadership focused on expanding our reach and capabilities.
This is a senior leadership opportunity for a proven seller-doer-a consultant who combines deep technical expertise with a strong record of cultivating and sustaining client relationships while delivering practical compliance solutions.
At Terraphase, you'll enjoy the personal attention and entrepreneurial culture of a small-to-mid-sized firm (fewer than 200 people), backed by the technical depth, multidisciplinary resources, and geographic reach of a company with offices across the U.S. You'll have the platform to shape strategy, mentor emerging talent, and deliver tailored, high-value service to clients in a variety of industries-all while contributing to the continued growth of our compliance practice through your network and technical expertise. Our compliance professionals help clients meet critical environmental and safety standards, contributing to healthier communities and sustainable operations.
The Role
Maintain comprehensive knowledge of federal, state, and local environmental regulations (CWA, RCRA, CAA, EPCRA, etc.).
Lead large-scale and multi-state compliance programs.
Serve as a trusted advisor to clients, guiding regulatory negotiations and agency interactions.
Manage diverse projects-compliance audits, gap analyses, discharge monitoring, tank programs, litigation support, and permitting efforts.
Develop proposals, scopes, budgets, and schedules while ensuring client satisfaction and profitability.
Lead teams for responses to small and large RFPs/SOQs
Oversee and mentor a team of consultants, scientists, and engineers, while managing subcontractors and vendors.
Provide quality assurance and technical reviews of deliverables, including reports, plans, and specifications.
Support project bidding, contract solicitation, and business development opportunities.
Collaborate across disciplines to deliver innovative, cost-effective compliance solutions.
Expand Terraphase's compliance practice and help shape its long-term growth strategy.
Who You Are
16+ years of consulting experience with a focus on environmental compliance.
Bachelor's degree in Engineering, Geology, Environmental Science, or related discipline.
Demonstrated ability to lead compliance programs and manage client portfolios.
Recognized expertise in federal and multi-state regulatory frameworks.
Strong record of client development and relationship management.
Skilled at mentoring and leading multidisciplinary teams.
Preferred Skills
Professional licensure such as CHMM or proven leadership in subject matter areas (Hazardous Waste, Stormwater, Air)
Experience using many government platforms such as US EPA CDX, CERS, RCRAInfo / my RCRAid, TRI-MEweb, ECHO, E-Plan, and similar compliance systems.
Familiarity with or leading teams utilizing tools such as ArcGIS, Power BI and AutoCAD.
Benefits
Terraphase offers an extensive benefits package including; Medical, Dental, Vision, Employer Paid Life Insurance, Long-Term Disability, a generous 401(k) match, Commuter Benefits, TerraLunches, TerraTalks, Tuition/Licensing/Professional Development Reimbursement, Flexible Work Schedule, ongoing company-sponsored events. Terraphase is a privately-owned S-Corp with a path to ownership.
EOE Statement
Terraphase is an Equal Opportunity Employer, committed to an inclusive & diverse work environment where individual strengths and diverse viewpoints are respected and complement each other to achieve common goals. (EOE M/V/F/D)
Salary
Compensation for this position is based on years of experience, technical expertise, technical education, and geographic location with a range of $135,000-$200,000.
Group Annuity Contracts Compliance Consultant
Compliance specialist job in Newport Beach, CA
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented, senior-level Group Annuity Contracts Compliance Consultant to join our Institutional Division Compliance Team in Newport Beach, CA or Omaha, NE.
As a Group Annuity Contract Compliance Consultant, you'll move Pacific Life, and your career, forward by leading the development, negotiation, and customization of group annuity contracts and participating as a key player on complex transaction teams. You will fill an expanded role that sits on the Institutional Division Compliance Team. This team is responsible for the drafting of group annuity contracts and certificates, filing these forms with the appropriate regulatory agency, negotiation and issuance of complex single-case contracts, and the consulting on and oversight of regulatory compliance matters for the Institutional Division.
How you'll help move us forward:
Draft and file highly complex group annuity contracts and related documents. Proactively research product-related insurance regulations and competitor filings to support the development of new products and collaborate with product implementation teams to ensure compliant and timely implementation of approved filings. Negotiate form approvals and respond to objections from state insurance departments.
Working with sales and product functions, support complex institutional transactions by reviewing, modifying, accepting, or rejecting changes to our filed forms. Translate retirement plan provisions into appropriate group annuity contract and certificate language. Lead and oversee the contract issuance process.
Provide leadership and expertise to compliance programs. Consult with business leaders on product and process design to support compliance with legal, regulatory, and contract requirements.
Analyze new regulations and changes to existing regulations that impact divisional product portfolios. Participate on assigned industry committees with the goal of positively influencing our product compliance regulatory environment.
Manage multiple, complex product-related projects. Define solutions that are consistent with business strategies, legal, and regulatorily compliant.
The experience you bring:
Expertise in the design, development, filing, negotiation, and issuance of group annuity contracts.
Bachelor's degree or equivalent experience plus 10 or more years related industry experience.
Insurance or financial services compliance and legal research experience required.
A polished and professional demeanor with the ability to handle highly complex situations/decisions with potentially significant impacts to the organization.
Leadership abilities, including interpersonal savvy, courage, communication, decision quality, drive engagement, talent development, and resourcefulness.
What makes you stand out:
Expertise in Pension Risk Transfer (PRT) and/or Defined Contribution Income Lifetime (DCLI) products.
Experience negotiating contract terms as a part of complex, institutional transactions.
Experience leading teams and coaching staff.
You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
#LI-EH2
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$148,230.00 - $181,170.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Auto-ApplyCompliance Specialist - Affordable Housing/Tax Credit
Compliance specialist job in Chino, CA
This is What an Awesome Compliance Specialist Looks Like…
You will love working at Western! Why? Because we make a difference in the lives of others. What we do is really important and while we're at it, we know you'll have fun, you'll be rewarded, and you'll be enveloped in the spirit of community within our communities. Together we bring out the best version of ourselves, our teammates, our residents.
Why else will you love working at Western? Well, let's not forget our competitive pay, multiple bonus programs, great benefits
(like health insurance, 401(k) matches, vacay and personal time off including major holidays
), plus annual award and recognition events, opportunities for advancement
(lots of promotion from within!)
and an in-house Training Academy to get you to where you want to go.
Your Part:
As a Compliance Specialist responsible for financial operations of WNPM community. Optimize net operating income of the property through strict adherence of WNPM's policies and procedures as well as assisting the Community Manager with property operations as assigned.
Our Part:
We support you in every aspect of governmental compliance and provide you with the multimillion-dollar community asset and residents in which to regulate. We are also responsible for the daily operations and financial performance of the community, optimizing net operating income, and carrying out the objectives of ownership. That's where you come in - to help us accomplish just that! You keep both us and our residents in regulatory compliance.
This position is offering $25.00 to $28.00 per hour depending on experience, plus benefits.
What We'd Love for You to Bring to the Table as a Compliance Specialist:
You are well versed in all rent-related things including managing delinquencies, regulatory compliance, small claims actions, collections, and have processed an eviction or two in your career. You can read a financial statement upside down and look forward to the weekly reports you'll have to complete. You can make split second decisions and you've got some pretty darn good computer skills
(who doesn't?!)
. You know Microsoft Word, Excel, and Outlook. If you have a Tax Compliance Certificate, we want to speak with you! If you have Yardi Voyager experience, that's an extra brownie point for you! You have a High School Diploma or GED equivalent. If you have a college degree, we're impressed. #Associate
Stuff We're Supposed to Tell you:
Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status. IND123
We can't wait to meet you!
Compliance Consultant
Compliance specialist job in Irvine, CA
At the dawn of the new millennium, a unique information technology company was born: HCL Technologies. As narrated in the video below, HCL Technologies has demonstrated remarkable growth through the recent economic downturn, emerging as one of only eight 21st century listed technology companies in the world to cross $1bn in Net Profit, $6bn in Revenue and $15bn in Market Capitalization.
Job Description
This consultant will provide support in the maintenance of an effective consumer lending compliance audit program.
Qualifications
Mandatory Skills
• Compliance Management
• Compliance audit
• Statutory Compliances
Other technical skills:
• Thales Chorus compliance auditing, scoring, management compliance (auditing and process generation)
• process development,
• e-TUP compliance - Thales PIV 6.1 compliance validation - Linefit Software configuration
Additional Information
Mode of Interview: Phone & Skype
Please drop your resumes to ******************************* or reach me at ************ to discuss further.
Easy ApplyCompliance Specialist - Affordable Housing/Tax Credit
Compliance specialist job in Chino, CA
This is What an Awesome Compliance Specialist Looks Like… You will love working at Western! Why? Because we make a difference in the lives of others. What we do is really important and while we're at it, we know you'll have fun, you'll be rewarded, and you'll be enveloped in the spirit of community within our communities. Together we bring out the best version of ourselves, our teammates, our residents.
Why else will you love working at Western? Well, let's not forget our competitive pay, multiple bonus programs, great benefits (like health insurance, 401(k) matches, vacay and personal time off including major holidays), plus annual award and recognition events, opportunities for advancement (lots of promotion from within!) and an in-house Training Academy to get you to where you want to go.
Your Part:
As a Compliance Specialist responsible for financial operations of WNPM community. Optimize net operating income of the property through strict adherence of WNPM's policies and procedures as well as assisting the Community Manager with property operations as assigned.
Our Part:
We support you in every aspect of governmental compliance and provide you with the multimillion-dollar community asset and residents in which to regulate. We are also responsible for the daily operations and financial performance of the community, optimizing net operating income, and carrying out the objectives of ownership. That's where you come in - to help us accomplish just that! You keep both us and our residents in regulatory compliance.
This position is offering $25.00 to $28.00 per hour depending on experience, plus benefits.
What We'd Love for You to Bring to the Table as a Compliance Specialist:
You are well versed in all rent-related things including managing delinquencies, regulatory compliance, small claims actions, collections, and have processed an eviction or two in your career. You can read a financial statement upside down and look forward to the weekly reports you'll have to complete. You can make split second decisions and you've got some pretty darn good computer skills (who doesn't?!). You know Microsoft Word, Excel, and Outlook. If you have a Tax Compliance Certificate, we want to speak with you! If you have Yardi Voyager experience, that's an extra brownie point for you! You have a High School Diploma or GED equivalent. If you have a college degree, we're impressed. #Associate
Stuff We're Supposed to Tell you:
Western National Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status. IND123
We can't wait to meet you!
Carrier Compliance Auditor
Compliance specialist job in Glendale, CA
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why we're Awesome!!
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
We are looking for a Carrier Compliance Auditor to join our team! The Carrier Compliance Auditor will be responsible to review all carrier documentation to ensure compliance with Company policy, set up new carriers in the system, maintain and update carrier files, and review and process bills.
You will
Carrier Set-up
Retrieve electronic setup packet from setup dashboard
Monitor documentation to make sure information provided is correct and complete (W-9, Requirements, Insurance, MC Authority, Contracts)
Evaluate authority compliance
Check Safer System for licenses and safety ratings Call DOT when necessary
Contact RMIS representative for insurance verification when necessary
Assign a T# and enter/verify information from set-up packet into the Oracle System and complete setup
Make sure all new carrier information is filed away electronically in correct carrier file website
Customer Service as a dedicated representative to assigned office(s)
Help branch offices with carrier-related problems
Teach carrier to log onto website and complete online setup packet
Answer or redirect calls from carriers with questions
Mail
Pick up mail from post office box
Prepare for distribution to each office/dept at headquarters building
Updates and Maintenance
Change factoring information on Supplier and Invoice screens
Check carriers in Safestat and determine if carrier is loadable, take appropriate action
Make sure information is updated in the computer and filed in the appropriate file
Billing
Pick up mail from post office box
Open and sort mail received daily (including via email and fax)
Review and sort bills, in preparation for scanning and uploading
Scan and upload bills daily for assigned billing time
Answer Accounts Payable status questions (phone or email)
Special Projects
RIGS - Customer Service for Carriers
Assist with special projects as requested by the Department Manager.
Skills and Experience
1+ years in a customer service role
Highly organized and detail-oriented
Ability to work well under pressure in a fast-paced environment
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
Auto-ApplyGLOVIS: Sox Compliance Analyst Temp
Compliance specialist job in Irvine, CA
GUS is enhancing ICFR in response to increased audit demands (expanding scopes, including subsidiary) and upcoming system changes (Portal, SAP, Dayforce, etc.). The personnel role includes understanding current operation and identifying related controls, monitoring control effectiveness and ultimately providing assurance about Financial Statement.
Key Responsibilities (GUS):
Update Internal Control for Financial Reporting documentation: such as operation Flow Chart, Narrative, and Risk Control Matrix.
Coordinate with SOX evaluation: Design and Implementation and series of Test Of Effectiveness
Request/ Collect supporting document for operation effectiveness
Organize collected information in presentable manner
Perform preliminary review for collected information to data consistence
Ensure control evidence is properly collected and stored
Assist with preparation of the interim and annual internal control financial audit
Support external/internal auditors by facilitating evidence and walkthroughs (Supporting supervisors)
Temporary resources to help maintain operational continuity and reduce risk during peak audit season
Ensure control design reflects current operating procedures
Verify implementation and testing of key controls (D&I and TOE)
Monitor remediation progress on prior audit findings (if Any)
Other Ad-hoc Compliance related tasks / Period review and update of Risk Control Matrix
Government Contract & Joint Commission Compliance Specialist
Compliance specialist job in La Palma, CA
Replies within 24 hours JOB ID :SOO211298 Government Contract & Joint Commission Compliance Specialist Work Schedule: Monday - Friday, 8:00 AM to 4:30 PM Pay Rate:$21.00 - $23.00 per hour (based on experience) About Us: Precision Scans is a leading diagnostic imaging service provider committed to excellence, compliance, and quality patient care. We are seeking a highly organized and detail-oriented professional to manage all aspects of government contract bidding and Joint Commission (JC) compliance processes.
Job Summary:
The Government Contract & Joint Commission Compliance Specialist will be responsible for managing and coordinating all activities related to government contract applications, bidding, documentation, and submissions, as well as overseeing Joint Commission accreditation compliance. This role requires strong administrative, communication, and project management skills to ensure timely and accurate completion of all regulatory and contractual requirements.
Work Schedule:
Monday - Friday, 8:00 AM to 4:30 PM
Pay Rate:
$21.00 - $23.00 per hour (based on experience)
Key Responsibilities:
Government Contract Management:
Identify, review, and prepare bids for federal, state, and local government healthcare contracts.
Complete and submit all required paperwork and documentation accurately and within deadlines.
Maintain and update company profiles on government portals (e.g., SAM.gov, CA.gov, etc.).
Track ongoing bids and follow up on submission statuses and renewals.
Coordinate with internal departments to gather required documents and information.
Joint Commission Compliance:
Manage all Joint Commission-related submissions and compliance activities.
Prepare, review, and submit required documentation on the JC website.
Coordinate with JC officers during audits, inspections, and meetings.
Ensure continuous readiness for Joint Commission accreditation and compliance audits.
Maintain organized records of all accreditation and compliance documents.
Qualifications:
Bachelor's degree in Healthcare Administration, Business Administration, or a related field (preferred).
Minimum 2-3 years of experience handling government contracts and/or Joint Commission compliance in a healthcare or corporate setting.
Strong knowledge of government procurement processes and Joint Commission standards.
Excellent organizational skills with attention to detail and accuracy.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and online submission portals.
Strong communication and coordination skills for internal and external interactions.
Ability to manage multiple projects and meet strict deadlines.
Compensation: $21.00 - $23.00 per hour
What makes us different?
Precision Scans, is a staffing registry that provides staffing solutions/Temporary coverage through supreme optimum quality professionals/technologist for allied health and nursing needs.
Uniting talent with opportunity
Providing prompt service in order to staff your need is a priority for Helping Hands Staffing Services. We have staff in place that is specialized in providing you with the right candidate based upon your needs. We provide staff for the following areas.
Allied Health Professional
Mammogram Technologist
Ultrasound Technologist
Vascular Technologist
MRI Technologist
CT Technologist
X-Ray Technologist
Nuclear Medicine Technologist
Nursing
RN, LVN, CNA
Philosophy
Our Team's commitment to strive for excellence, because we believe technologists are the eyes & ears of the Radiologist to deliver Precision in every scan or diagnostic test.
Vision
To heal human kind by providing compassionate care.
Auto-ApplyInternal Controls and Compliance Analyst
Compliance specialist job in Irvine, CA
Job Description
Stanbridge University is seeking a highly analytical and detail-oriented Internal Controls and Compliance Analyst to join our growing team in Irvine. This individual will play a crucial role in ensuring accuracy, efficiency, and compliance across multiple departments. The ideal candidate is experienced in accounting, thrives in a dynamic environment, and is committed to continuous improvement. This position offers room for professional growth.
Essential Functions:
Review and analyze departmental productivity and efficiency
Identify discrepancies or variances in processes
Provide detailed findings and reports
Recommend and support implementation of improvement plans
Monitor, review, and analyze accounts receivable
Perform A/R and student account reconciliations
Ensure accurate and timely processing of funds
Review accounts payable for accuracy, including subaccounts and invoices
Ensure completeness of supporting documentation
Assist in preparing payroll tax returns and other statutory filings
Support the preparation of financial statements and internal reports
Contribute to budgeting and forecasting processes as needed
Qualifications:
Bachelor's degree in Accounting
Minimum of 2 years of professional accounting experience
Solid understanding of GAAP and accounting principles
Proficiency in QuickBooks and Microsoft Excel is required
Meticulous attention to detail and strong analytical skills
Excellent communication and interpersonal abilities
Strong time management and organizational skills in a fast-paced environment
High degree of confidentiality and professionalism
Annual Salary: $75,000 - $86,000 (with potential for performance-based increases)
Conditions of Employment:
A job-related assessment may be required during the interview process.
Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted).
Employment verification will be conducted to validate work experience per accreditation standards.
Offers of employment are contingent upon the successful completion of a background check.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work Environment:
Standard office/classroom/lab or clinical setting.
Duties are typically performed while sitting at a desk or computer workstation.
May include time spent in skills labs or bedside environments as required by the program.
Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines.
Physical Demands:
Regularly sits for extended periods.
Physical ability to perform program- or department-related duties.
Proficient in using electronic keyboards and office equipment.
Effective verbal communication via phone and in person.
Ability to read fine print, operate computers, and understand voices clearly.
Able to lift, carry, and/or move objects weighing 10-25 pounds as needed.
Employee Benefits:
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Exciting university events
Seasonal motivational health and wellness challenges
Work/Life Balance initiatives
Onsite wellness program / Staff Chiropractor
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Institutional Values:
Diversity and Inclusion: Stanbridge University's motto, “Strength through Diversity,” reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life.
Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs-ensuring students are prepared for the demands of modern healthcare practice.
Community Engagement: Through initiatives such as Stanbridge out REACH, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness.
Equal Opportunity Employer:
Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.
Price and Compliance Analyst
Compliance specialist job in Anaheim, CA
Job DescriptionDescription:The Price & Compliance Analyst plays a critical role within the Finance & Compliance department by supporting The pricing and regulatory obligations associated with aerospace and defense contracts. This position is responsible for ensuring full adherence to Federal Acquisition Regulations (FAR), Truth in Negotiations Act (TINA) requirements, ITAR, and EAR regulations, and principles of commerciality as applied to government contracts. The Analyst will collaborate cross-functionally with quoting, contracts, and program management teams to provide accurate, compliant pricing data and support documentation. They will also be instrumental in maintaining Cristek's compliance posture while enabling agile and efficient quoting experiences. Familiarity with MRP|ERP systems, lifecycle cost estimation, and audit preparedness are key to success in this role.
Duties and Responsibilities:
Lead the execution and documentation of TINA compliance activities.
Ensure all pricing proposals adhere to applicable FAR, DFARS, ITAR, and EAR guidelines and commercial item determinations.
Provide real-time compliance analysis and support during the quoting process for aerospace and defense projects.
Develop and maintain reports on pricing compliance, risk analysis, and audit readiness.
Conduct lifecycle cost analysis and support expenditure planning for contracts.
Partner with Contracts, Program Management, and Engineering teams to support government and commercial quote development.
Serve as a subject matter resource for evolving commerciality and regulatory interpretations
Support internal audits and external reviews from government agencies
Contribute to continuous improvement initiatives related to pricing compliance and proposal accuracy
Track and implement changes in FAR, DFARS, and customer specific compliance requirements
Ensure compliance with Small Business subcontracting goals and reporting requirements per FAR and DFARS guidelines
Requirements:
Required Skills and Abilities:
Knowledge of:
Federal Acquisition Regulations (FAR), DFARS, ITAR, EAR, and TINA compliance practices
Aerospace and defense contract pricing principles
Commercial item determination and evoking commerciality standards
Proposal and quoting processes in a manufacturing environment
MRP|ERP systems such as Deltek Costpoint, Oracle, Cognos, ProCIM, and Sage 100
AS9100 and IPC compliance standards
Ability to:
Analyze complex pricing data and assess regulatory risks
Prepare, evaluate, and justify Estimates to Complete and lifecycle cost estimates
Communicate effectively across departments and support negotiation processes
Prepare accurate and comprehensive compliance compliance documentation
Adapt quickly to changes in regulatory guidance and contractual terms
Use Excel and related tools for financial modeling and analysis
Nice to Have:
Demonstrated experience applying FAR Part 12 principles in support of commercial item determinations (CIDs)
Familiarity with DoD Commercial item Handbook, DCMA Commercial Item Group (CIG) guidance, and industry best practices related to commerciality assessments
Understanding of market research methodologies to substantiate commercial pricing or product characteristics
Prior engagement in negotiations or correspondence involving assertion of commerciality status for products or services under acquisitions regulations
Exposure to dual-use product strategies and the integration of commercial and defense contracting practices
Participation in developing internal policies or templates supporting commerciality reviews and proposal consistency
Familiarity with FAR Part 13 (Simplified Acquisition) and FAR Part 15 (Contracting by Negotiation) and their Interaction with commercial procurement frameworks
Education and Experience:
Bachelor's degree in Business Administration or a related field, with a concentration in Finance preferred
Experience:
Minimum of 2-4 years of related experience in pricing and compliance within a government contracting environment, preferably in the aerospace and defense industry
Experience analyzing RFQs| RFPs, supporting negotiations, and preparing audit-ready proposals
Analyst- Compliance
Compliance specialist job in Pomona, CA
The Compliance Department at HealthRIGHT 360 supports the organization's mission by promoting a culture of ethics, accountability, and regulatory integrity across all programs. The team ensures compliance with federal, state, and local laws, as well as contractual and accreditation standards, through ongoing monitoring, training, internal audits, policy guidance, and incident oversight. By partnering with staff and leadership, the department helps safeguard client rights, minimize risk, and ensure that services are delivered in accordance with the highest standards of quality and transparency.
The Compliance Analyst I supports the agency's regulatory compliance program by conducting data analysis, assisting in internal audits, supporting training delivery, and advising staff on policy adherence. This role applies analytical judgment, problem-solving skills, and knowledge of regulatory frameworks to help the organization meet its ethical and legal obligations. The Compliance Analyst I works under general supervision and is expected to exercise discretion and initiative in carrying out assignments.
This position requires travel and working out of any of our program locations in Southern California.
KEY RESPONSIBILITIES
Audit and Investigation Support
Assist with gathering documentation and organizing records for audits and investigations.
Participate actively in audit command center support, ensuring timely response to auditor requests.
Support follow-up actions including documentation for corrective plans.
Data Review and Analysis
Review program-level data from EHR and compliance systems to identify issues or trends.
Prepare preliminary reports and communicate findings to supervisors.
Compliance Training Delivery
Deliver established compliance training programs to program staff.
Adapt delivery to audience needs and ensure engagement.
Incident and Grievance Triage
Receive and log incidents and grievance reports.
Conduct initial fact-finding and escalate high-risk issues appropriately.
Ensure documentation and internal timelines are met.
Internal Monitoring
Conduct routine internal compliance reviews and audits.
Document findings and follow up with staff to address issues.
Escalate unresolved problems.
Medical Records Retrieval
Process routine medical record requests ensuring compliance with privacy standards.
Maintain accurate documentation of requests and releases.
Policy and Procedure Adherence
Stay informed of relevant policies and regulations.
Provide routine guidance to staff and report deviations to supervisors.
Record-Keeping
Maintain accurate compliance records and logs in designated systems.
Monitor documentation quality and escalate issues.
QUALIFICATIONS
Education, Certification, or Licensure
Option I:
Bachelor's degree, preferred fields include Public Health, Health Administration, Social Services, Legal Studies, or related disciplines.
Option II:
High school diploma or equivalent.
At least 4 years of experience in healthcare compliance, quality improvement, health services administration, or a related area (experience in behavioral health or substance use treatment settings is a plus).
Valid California driver's license and access to registered and insured transportation to travel to program sites.
Experience
Experience in compliance, quality assurance, or regulatory work, preferably in healthcare of human services.
Compliance Analyst
Compliance specialist job in Pasadena, CA
Compliance Analyst - Pasadena, CA - Direct Hire Salary: $73,000-$77,000 Schedule: On-site Openings: 3 We are seeking three Compliance Analysts with CMS regulatory compliance experience in a Medicare Advantage Prescription Drug (MAPD) environment. Ideal candidates have strong auditing skills across Claims, UM, and CR operations with a clear understanding of federal regulatory requirements.
Key Responsibilities
Conduct regulatory audits of Claims, UM, and CR functions to ensure compliance with CMS Medicare Advantage & Part D requirements.
Interpret and communicate CMS regulatory updates, manuals, and operational guidance.
Perform internal monitoring, issue tracking, corrective action follow-up, and support FWA (Fraud, Waste & Abuse) prevention activities.
Provide regulatory guidance to internal departments and external partners.
Participate in CMS trainings/webinars as needed.
Perform CMS data submission quality checks and assist in preparation for CMS reviews and audit activities.
Support oversight of first tier, downstream, and related entities (FDRs).
Required Experience
Minimum 2 years Medicare compliance experience,
or
2+ years working directly with CMS programs in a MAPD setting.
Hands-on experience with:
CMS Medicare Managed Care Manuals / Part C & D
Claims, UM, and CR auditing
Compliance monitoring and regulatory interpretation
3-5 years health plan experience preferred (Medicare Advantage).
Skills & Attributes
Strong working knowledge of CMS and Medicare regulatory requirements.
Excellent auditing, analytical, and documentation skills.
Ability to work independently, meet deadlines, and maintain strict confidentiality.
Strong communication and interpersonal skills.
Proficient with MS Office (Word, Excel, database tools).
Preferred
Certified in Healthcare Compliance (CHC)
Prior Medicare audit experience
GREEN DOT: Compliance Analyst
Compliance specialist job in Pasadena, CA
The objective of the position is to investigate and respond to written regulatory complaints that customers file against Green Dot to attain the best possible response and resolution. Corporate Resolutions Specialists (Agency Associates) are responsible for resolving the most escalated customer-initiated issues to the highest professional standards. In Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make an impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues.
RESPONSIBILITIES:
Provide accurate and comprehensive written analysis and responses to customer complaints that have been filed with a state or federal regulator within the appropriate timeframes.
Ensure that all customer escalations that have been filed with a state or federal regulator are managed to excellent professional standards and within Green Dot terms and policies.
Demonstrate ownership of customer issues and work proactively with Green Dot business units, partners and vendors to manage issues through to a complete resolution in a timely manner.
Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters, whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
Demonstrate ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting and analyzing systematic issues and recommending solutions to improve processes and products.
Advocate as the voice of the customer to Green Dot. Proactively make recommendations to address root causes of escalations and complaints by leveraging escalation contacts and processes.
Understand current business processes and tools that impact our customers and work with manager and the necessary owners internally to resolve any issues and fix processes.
Share information and knowledge with other team members to recognize and reduce the number of repeated issues.
Capture all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained.
Follow escalation and complaint procedures to ensure that all customer escalations and complaints are tracked and all relevant parties are informed of actions taken to resolve issues.
Utilize appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused frontline efforts to fail.
Support Green Dot employees and executives with resolving customer issues.
Maintain contact with all other relevant customer groups within Green Dot to ensure support for resolution of customer issues, consistency of approach and smooth cross-department cooperation.
Actively participate in ensuring that Green Dot knowledgebase is up to date.
Participate in team meetings, discussions and other activities as required in order to support the team and improve quality of the operation.