Comprehensive Community Health Centers jobs in Los Angeles, CA - 59 jobs

Provides medical care related to pregnancy or childbirth and those who diagnose, treat, and help prevent diseases of women, particularly those affecting the reproductive system. May also provide general medical care to women. STAFF PHYSICIAN - OBGYN ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide medical services to the patients of CCHC, inclusive of all functions necessary to provide quality medical care. * To stabilize and refer when necessary patients presenting to office in need of urgent care regardless of whether the patient falls within the category normally seen by that physician. * Provide Prenatal, Intrapartum (labor & delivery), Postpartum care * Provide Well Woman exams, pelvic and breast exam, cervical cancer screening, including Colposcopy, Hysterectomy, Fibroid removal * To examine and treat any patient assigned to another provider or assist in the triaging and rescheduling should that other provider unable to attend or complete their office duties for emergency reasons. * To complete the patient charts according to the usual accepted standards of the medical practice and according to the specific requirements set forth by the medical record criteria requirements. * To assist in obtaining lab specimens from their patients should difficulty be encountered in obtaining such specimens * To complete administrative projects as assigned by the Medical Director. * To complete any requirements needed to maintain a medical license, board certification or admitting privileges at the hospital to which they admit their patients. * To participate in the on-call schedule as set forth by the Medical Director. * To supervise Nurse Practitioners and Physician Assistants in the area of the physicians specialty. * To serve as preceptor for medical students, nurse practitioners, physician assistant students, and residents as assigned by the Medical Director. * To be familiar with and adhere to all of the medical offices policy and procedure manuals. * Serving as supervisory physician for the mid-level providers regarding clinical issues and State regulatory requirements. * To participate in any Quality Assurance activities of this medical practice and assist with any audits necessary to complete QA activities or specific program requirements. * Continually advise administration of any issues that may impact the practice. * Perform other related duties assigned by the Medical Director. Requirements STAFF PHYSICIAN - OBGYN EDUCATION, TRAINING AND EXPERIENCE * Graduate from an accredited medical school with a degree of Doctor of Medicine (MD) or Doctor of Osteopathy (DO). * Completion of an accredited residency. * Board certification or board eligible in specialty. * Unrestricted license to practice within California. * Valid DEA. * PALS or NRP, ACLS may be required. STAFF PHYSICIAN - OBGYN KNOWLEDGE, SKILLS AND ABILITIES * Advanced knowledge of principles, procedures, methods and techniques of medical and health care. * Advanced knowledge of principles and practices of medical diagnosis. * Ability to keep all Medical and DEA License, CME, etc., current. * Ability to know how to listen, as well as how to explain complicated conditions or procedures to someone with no medical background. * Must have the analytical skills to review symptoms and test results and determine a diagnosis and appropriate treatment. * Good interpersonal skills are needed in communicating clearly and compassionately with patients and their families. * Ability to stay abreast of new techniques, new equipment and be contemporary with the latest medical discoveries. * Practice using sound medical judgment and adhere to all ethical considerations of the practice of medicine. * Know limitations and seek consult when advisable. * Work productivity must demonstrate ability to see a minimum case load of 24 patients per day. * Effectively work patients into their schedules as the caseload demands and respond to a variety of unforeseen daily circumstances, including emergency care of patients. * Ability to see patients in a timely and efficient manner, staying reasonably on time for scheduled appointments throughout the day, unless exceptional circumstances occur. * Ability to find solutions when barriers are identified. * Strong documentation skills. * Ability to multi-task and prioritize when needed. * Ability to independently seek out resources and work collaboratively. * Ability to read, understand and follow oral and written instructions. * Experience and work ethics that supports working within a high functioning, team-oriented environment. * Demonstrates a willingness and ability to work under supervision. * Ability to develop and maintain good working relationships with staff. * Ability to use computer and learn new software programs. * Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. * Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc. * Possesses ability to communicate effectively, both verbally and in writing. * Possesses genuine respect for others and acceptance of their individual social and cultural traits. * Proficient knowledge of Microsoft Outlook. * Able to travel and attend professional meetings, conferences, trainings and clinic sites. * Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams. * Performs other related duties as assigned. STAFF PHYSICIAN - OBGYN PAY RATE: $129-$153/hr

Executive Assistant Status: Full Time Department: Executive Office Reports to: President & Chief Executive Officer The Executive Assistant will provide high-level administrative support to the President & CEO, with this being the primary responsibility and top priority of the role. In addition to this core function, the Executive Assistant will be responsible for coordinating special projects, internal and external event planning, and venue management. Serve as a liaison between the President and CEO to the Board of Directors. EA Responsibilities: * Assist the CEO in the timely management of all written, telephone, e-mail, social media, and voicemail communication with a variety of constituents. * Prepare his daily and weekly agenda including pending items to be completed, via email, text one day before, and print as needed. * Compose internal memos and external correspondence as needed and instructed by President & CEO, track responses and follow up permanently. * Be responsible for heavy calendar management, requiring deep understanding of prioritization, interaction with both internal and external constituents, including staff, Board of Directors, other social service providers, donors, government officials, etc. * Monitor CEO's electronic and "snail" mail and prioritize for his review and follow-up on them when directed. * Assist CEO with development of materials for presentations. * Organize and attend all meetings of the Board of Directors, Board committees, and the Executive Staff, and other meetings as needed, take notes, and assist with presentation of materials. * Monitor monthly Board reports are provided by the team and prepare Board of Directors packets for monthly and a variety of meetings. * Establish and maintain productive, appropriately professional relationships with internal and external constituents with whom the President & CEO has contact. * Coordinate and arrange meetings (internal as well as external), prepare agendas, make seminar, travel and lodging reservations, and record and transcribe minutes of meetings. * Maintain file of all grants and grant applications, programmatic contracts, MOU's, etc. * Make contact with outside parties as requested by supervisor. * Performs customer service functions by answering employee requests and questions. * Other related projects as assigned duties by President & CEO * Provide project management support for CEO-assigned initiatives and cross-departmental efforts. Track project timelines, deliverables, and ensure follow-through with key stakeholders. * Support internal initiatives including but not limited to wellness campaigns, cultural events, board meetings and retreats and staff engagement projects. Event Planning & Coordination * Assist in planning and executing key organizational events, including but not limited to: * Annual Gala/Banquet * Staff Meetings and Retreats * Annual Staff Holiday Celebration * Events organized by the Internal Affairs Committee LA Celebrations Venue Support (Lead Planner & Point of Contact) * Serve as the primary point of contact for all LA Celebrations inquiries, bookings, event coordination and external venue promotion opportunities. * Conduct initial client consultations and venue tours to assess event needs and propose solutions. * Create and manage event timelines, task checklists, and vendor schedules for each booking. * Coordinate walk-through and planning meetings with clients, vendors, and staff. * Coordinate event set-up and breakdown, ensuring alignment with client expectations and venue guidelines. * Maintain an up-to-date preferred vendor directory and build long-term relationships with trusted providers (catering, AV, décor, security, etc.). * Manage client contracts and coordinate with Finance on billing reports and reconciliation. * Lead post-event follow-up, including client satisfaction surveys and internal debriefs. * Provide a monthly LA Celebrations Events & Finance Report to the CEO, highlighting: * Hosted and upcoming events * New client leads and pending inquiries * Revenue and forecasting updates * Maintain the LA Celebrations Events Master Calendar and ensure event timelines are visible to all internal teams. * Keep the LA Celebrations Events Master Binder current, including contracts, floorplans, permits, insurance certificates, and run-of-show documents. * Collaborate with Marketing & Communications to execute seasonal campaigns, open house events, social media promotion and marketing materials. * Maintain on-going communication with Penelope Designs owner for event bookings and planning. Conduct monthly meetings. Cross-functional Collaboration * Work closely with the Communications & Marketing team for materials, branded events and promotions. * Liaise with the Finance team for budget tracking, invoicing, and financial reporting. * Work closely with Penelope Designs, Parking Services, Facilities, Security, and Operations to ensure logistics and event safety. Serve as a bridge between venue clients and internal departments for seamless coordination. Qualifications & Skills: * Minimum 3-5 years' experience in executive support, project coordination, or event planning. * Strong organizational and time-management skills with attention to detail. * Excellent communication and client service skills. Bilingual (English/Spanish) strongly preferred. * Proven ability to manage multiple priorities and deadlines. * Experience managing events from conception to execution, ideally in a nonprofit or venue setting. * Proficiency in Microsoft Office, Google Workspace, Canva, and event management software preferred. Performance Metrics for events: * High satisfaction scores from internal and external event stakeholders. * Accurate and timely reporting of LA Celebrations activities and finances. * Growth in venue bookings and positive client feedback. * Up-to-date calendars, systems, and venue readiness standards are maintained.

Director of Operations Department: Operations Executive Director Status: Full-Time / Non-Union Oversees the day-to-day activities of the clinic and responsible for planning, coordinating, directing and monitoring all operational and financial aspects of Clinica Msr. Oscar A. Romero, a Federally Qualified Health Center primary care clinic, in conjunction with providing effective leadership to staff and oversee the delivery of quality, cost-effective patient care. The position works together with the Medical Director in leading the support service of medical personnel in the discharge of their responsibilities. Responsibilities: * Provide overall direction and guidance to clinical and front office staff. * Communicate organizational objectives and vision to the clinic staff. * Serve as the key business driver for the growth and overall success of the clinic. * Assist staff with the implementation of departmental goals, policies, procedures, and reporting tools through effective use of performance metrics and financial results. * Promote a team approach to delivering high quality, cost-efficient care where patient satisfaction and improved health outcomes are the primary goals. * On an annual basis, prepare operational budgets, capital equipment lists; monitor departmental activity and justify variances when necessary; implement effective tools to improve operational efficiency and control costs. * Coordinate provider schedule and the scheduling of patients. Monitor patient flow and ensure appointment software reflects provider schedule/availability. * In conjunction with the Medical Director, work to enhance provider efficiency and, when necessary, assist in resolving clinic-related issues. * Participate in bi-weekly patient satisfaction/process improvement meetings with other clinic administrators and Executive leadership. * Based on projected Medi-Cal HMO enrollment, visits, and utilization, monitor the impact of growth on the facility's existing space plan; propose, plan and direct facility expansion and enhancement projects if required. * Ensure the clinic maintains a professional facility appearance both indoors and outdoors. * Enhance health center visibility through community involvement by participating in service and professional organizations. * Actively participate on organizational and ad-hoc committees, as needed. * On a monthly basis, and as needed, report operational issues, organizational opportunities and issues to the Operations Meeting. * Monitor patient satisfaction through various programs such as the formal complaint process, patient survey, etc. and respond according the internal policies and procedures, IPA Grievance procedures and County funded program grievance processes. * Ensure quality measures, regulatory standards and customer service standards are met. * Ensure all PHI information is maintained in accordance with HIPAA regulations. * Provide orientation to potential/new Medi-Cal HMO clients. Call and follow-up with all Medi-Cal HMO clients, update and maintain the tracking of Medi-Cal HMO client visits to ensure access and availability standards and utilization standards are met. * Provide coverage for the front office staff as needed (lunch time, sick and vacation leave) to ensure a smooth clinic flow. * Submit patient census and encounter verification forms daily to the billing department. * Monitor the collection and reporting of cash collections and perform weekly cash deposits, and maintain deposit book. * Perform staff evaluations, schedule annual health clearances and annual clinical competency assessment. * Perform quarterly facility reviews to ensure clinic is being maintained properly and meeting all regulatory requirements. * Collect, review, and sign timesheets by assigned due date. * Complete check reimbursements forms and route to supervisor for review and approval. * Manage and order office supplies and other clinic materials as needed. * Arrange and facilitate monthly staff meetings to educate and train staff and to improve operational efficiencies * Complete correction action plans, if any, post internal/external audits. * Copy medical records as requested and maintain the Disclosure Log. Requirements: * Master's degree in Healthcare Administration or related field, or bachelor's degree with three or more years of health care management experience. Education may be substituted for one year of experience. * Knowledge of Federal, State and local funding designated for health services. * Experience working with clients or patients and staff from diverse socio-economic, ethnic and cultural backgrounds. * Ability to communicate effectively. * Bilingual/Bi-cultural (Spanish/English) required * Current driver license and access to car on a daily basis. * Must provide proof of up-to-date COVID-19 vaccinations including recommended doses in the primary series AND booster dose when eligible.

Case Manager - Housing Services Department: Homeless Services Homeless Services Manager Status: Full-Time/Non-Union The Case Manager - Housing Services will assist individuals experiencing homelessness to navigate the systems of Permanent Supportive Housing, Tenancy Supportive Services and Social Service access. The position involves working both in-house and, in the field, collaborating with social services professionals, healthcare providers, and community organization. The ideal candidate will have a deep understanding of homelessness, affordable housing systems, and the social service networks that serve this vulnerable population. Key Responsibilities: Housing Assessment and Referrals: * Conduct thorough needs assessments for individuals experiencing homelessness, identifying housing preferences, needs, and eligibility for various housing programs. * Assist clients in accessing emergency, transitional, and permanent housing options by providing referrals to appropriate programs and services. Case Management & Care Coordination: * Develop and implement individualized care plans, offering ongoing case management, follow-up, and advocacy to ensure access to services. Ensure clients are linked to appropriate housing, food, healthcare, and social services. Assist clients in completing necessary paperwork to enroll in services, including healthcare, public assistance, and housing programs. Housing Search and Advocacy: * Actively search for available housing options including permanent supportive housing, rapid rehousing, and other low-income housing programs. * Advocate on behalf of clients to landlords, property managers, and housing authorities to secure housing placements. * Actively navigate HMIS and relevant housing service platforms. Crisis Intervention: * Respond to immediate housing crises by developing short-term housing solutions offering temporary shelter placements, or emergency resources when necessary. * Provide emotional and practical support during crises, ensuring clients have access to timely intervention and services. * Document all interactions and updates in the case management system, ensuring accurate and up-to-date records for tracking and reporting purposes. EMR Documentation & Data Entry: * Utilize Electronic Medical Records (EMR) systems (e.g., EPIC) to maintain accurate and confidential patient records. Enter appropriate data into Homeless Management Information Systems (HMIS) and other required databases. Monitoring & Reporting: * Perform daily follow-ups, wellness checks, and case updates to ensure clients' needs are consistently met. Maintain organized files and reports for each client. Qualifications: * Bachelor's degree in social work, human services, public health, or a related field, or equivalent experience. * At least 2 years of experience working with individuals experiencing homelessness, preferably in a housing navigation, case management, or social service setting. Experience working in street medicine or healthcare outreach programs is a plus. * Strong knowledge of local housing resources, including rapid rehousing, emergency shelter options, and supportive housing programs. * Ability to build rapport and trust with individuals facing homelessness and other significant barriers. * Ability to work independently and as part of a multidisciplinary team. * Ability to work flexible hours as needed. * Bilingual (English/Spanish) Required. Working Conditions: * The Case Manager - Housing Services will primarily work in the community, including outreach settings as well as administrative time in the office. * The role will involve travel throughout the local area to visit client's encampments, housing locations, and other service providers.

Call Center Representative Department: Call Center Patient Access Supervisor Status: Union Under the supervision of the Clinic Office Manager, the Call Center Representative will assist patients and other external parties, by taking calls, answering questions, and forwarding calls and messages as appropriate. This position requires excellent customer service, written and verbal communication skills, as well as a working knowledge of spreadsheets (Excel and Google Drive), multi-line phone systems and basic computer skills. Responsibilities: * Answer all incoming calls to the clinic in a friendly, efficient, and empathetic manner. Manage large amounts of inbound and outbound calls in a timely manner. * Answer telephones with appropriate Clinic Romero greeting, in a courteous and timely manner which includes: introducing the clinic and yourself by name. * Answer all calls no later than by the third * Allow telephone caller to respond prior to being placed on * Verify and update patient demographic information into EMR. * Sort messages for departmental If needed assist caller and take a message to forward to corresponding company personnel. * Check and retrieves answering service messages and follows up on appointment inquires. * Provide accurate, reliable information regarding Clinic's services. * Maintains knowledge of the various types of Medi-Cal, Health plans and other programs offered at Clinica Romero. * Verifies patient insurance coverages through the various web portals to ensure appropriate patient eligibility prior to scheduling appointments for new and establish patients. * Communicates invalid coverage information with patient and offer assistance of the Eligibility Department if necessary. * Perform PCP changes with patient's authority by calling the health plan on a three-way call with patient to complete the PCP assignment. * Make reminder phone calls for next day scheduled * Daily use of text messaging app, WELL Health or other technological platforms, responsible to monitor all incoming messages including but not limited to: responding timely to any appointment requests, close patient channels if no follow up is required, pin other departments to messages depending on the request made by patient. * Monitor and respond timely to any appointment request made by patient through our patient portal, Mychart. * Knowledge to problem-solve with other team members to effect change toward improvement of clinic services. * Review after hours call logs and assist with caller request as needed. * Screen calls appropriately in order to meet appointment * Screen calls in order to set appointment for suitable site and department. * Must review and timely respond to any and all communication, through the various communication channels of the organization, including but not limited to: Outlook (email), Microsoft Teams, EMR secure chat, etc. * When required, must work in Medical Records Department/Front office Department and others. * Maintains a neat, clean and safe work area for which employee is specifically or generally * Maintain privacy and confidentiality to both patient and employee with regard to medical data information. * Demonstrate a positive, proactive, can do attitude in responding to customer needs. * Assist in the resolution of patient telephone complaints/ * Works cooperatively and effectively with * Assist in the training of new * Seeks out additional duties to promote continuity of operations. * Attends In-Services and/or trainings * Completes assignments by the end of the scheduled * Communicates work related problems and reports to the Department Supervisor and lead * Flexible hours/ Rotate if needed from site to site Qualifications/Requirements: * High School Diploma or Equivalent. * Ability to communicate effectively, verbal and written communication skills is a must. * Bilingual English & Spanish. * Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook. * Computer proficiency required. * Experience with EMR system. Epic preferred. * Experience in a medical office setting. * Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. * Customer service skills: communication, empathy, patience, and technical knowledge. * Work in team-oriented environment, and work well under deadlines. * Ability to handle multiple tasks and work in a busy environment including heavy telephone duty. * Promote and provide the means for a working team relationship within Front Office and other departments. * Organized, flexible, thoroughness, dependability and attention to detail. * Able to work and communicate effectively with people of diverse culture, education and economic backgrounds. * Ability to move/lift up to 15 pounds. * Selected applicants are subject to, and must pass, a full background check.

Full-time Description In coordination with the healthcare team, is responsible for the duties related to CCHC's remote patient monitoring program. Duties include, (but are not limited to), assistance in starting patients on corresponding remote patient monitoring programs, monitoring and maintenance of incoming values/readings from patients, communication with all necessary parties (e.g. provider, support staff team and patient), and completion of follow-up orders. PATIENT MONITORING NAVIGATOR ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors and maintains patient data portal dashboard per corresponding program. Reviews received values/readings via remote patient monitoring on the patient data portal dashboard. Communicates with and informs the provider, of any corresponding alerts as a result of received readings and/or program responses. Acts in accordance with provider orders. Acts as a point of contact for patients that have questions about devices related to the corresponding remote patient monitoring program and app. Assists with the loading of device app(s) and performs device accuracy test(s)/calibration(s), as needed, for corresponding program pathways. Conducts training on the program devices, including but not limited to: What the device type is How to utilize/operate the device(s) it, How often to utilize a device/devices Transmission of data between a device/devices onto a program app Provides patient education/teaching as needed, in relation to the corresponding remote patient monitoring program. Travel between assigned locations. Assures timeliness of services rendered to patients Performs related work as required Participates in huddles with provider MA team, as directed. Reports equipment or supply needs to corresponding supervisor. Maintains files/data/information as they related to program needs and expectations Conducts mailings and calls to patients, as needed. Documentation into the EHR patient record Other duties as assigned. Requirements PATIENT MONITORING NAVIGATOR EDUCATION, TRAINING, AND EXPERIEINCE : Bachelor's degree in Health Education, Public health, Health Sciences, or related field OR CMA license Ability to travel between clinics Bilingual in English/Spanish required. Ability to use technology Ability to provide training on program device(s) Must be bilingual in Spanish or Armenian PATIENT MONITORING NAVIGATOR PAY RATE: $23 - $25/hr Requirements PATIENT MONITORING NAVIGATOR KNOWLEDGE, SKILLS AND ABILITIES Ability to find solutions when barriers are identified. Strong documentation skills. Ability to multi-task and prioritize when needed. Ability to independently seek out resources and work collaboratively. Ability to read, understand and follow oral and written instructions. Experience and work ethics that supports working within a high functioning, team-oriented environment. Demonstrates a willingness and ability to work under supervision. Ability to develop and maintain good working relationships with staff. Ability to use computer and learn new software programs. Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc. Possesses ability to communicate effectively, both verbally and in writing. Possesses genuine respect for others and acceptance of their individual social and cultural traits. Proficient knowledge of Microsoft Outlook. Able to travel and attend professional meetings, conferences, trainings and clinic sites. Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams. Requires the knowledge of Informal Medical Office Policies and Procedures. Ability and willingness to work cooperatively with others Ability to be highly organized. Ability to work independently. Ability to speak effectively with vendors as well as employees. Ability to create and prepare reports. Must have analytical and problem solving abilities. Ability to apply common sense understanding to carry out instructions functions furnished in written, oral, or diagram form. Ability to read, write and communicate effectively. Ability to present information in an easily understandable manner. Ability to organize and prioritize work with minimum supervision. Proficiency with computer applications such as Microsoft Excel, Power Point and Word. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems Performs other related duties as assigned PATIENT MONITORING NAVIGATOR BENEFITS Medical, Dental and Vision - 100% paid by Employer Life Insurance and Accidental Dismemberment - 100% paid by Employer Paid Holidays Paid Time Off 401(k) 401(k) Matching Flexible Spending Account Fringe Supplemental Insurance to the first visit We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring. Salary Description $23 - $25

Job DescriptionDescription: The Operational Efficiency Specialist is primarily responsible for driving and overseeing assessments, implementations, and evaluation of projects and initiatives that improve organizational efficiency and patient experience. HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST ESSENTIAL DUTIES AND RESPONSIBILITIES Partners with all areas of the organization to identify improvement and efficiency opportunities and implements agreed upon solutions. Collaborates with other members of the Efficiency and Transformation Development teams. Responsible for eliminating manual, repetitive tasks within each department of the organization. Ensures all initiatives achieve the overarching goal of improving organizational efficiency and patient experience. Develops training and reference guides, as needed. Ability to test workflows and systems. Ability to create forms. Assists in creating support documentation for workflow changes. Supports implementation of new software functionality and EHR module updates, as it relates to efficiency projects. Troubleshoots end user issues when implementing or piloting new modules or software. Plans, executes and supervises assigned efficiency projects. Conducts planning and implementation related to organizational performance and accomplishments. Addresses conflicting initiatives or efforts which adversely impact organization efficiency and patient experience. Visits clinic locations and administrative departments as requested to engage in evaluation of processes, policies and procedures. Recommends and implements changes when indicated. Determines priorities and methods of completing workload in a timely and efficient manner. Performs other duties as assigned. Requirements: HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST EDUCATION AND EXPERIENCE Experience in health care process improvement and health information technology implementation experience strongly preferred Change management experience or organizational re-design preferred HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST PAY RATE: $24-$28/hr HEALTHCARE OPERATIONS EFFICIENCY SPECIALIST BENEFITS: Medical, Dental and Vision - 100% paid by Employer Life Insurance and Accidental Dismemberment - 100% paid by Employer Paid Holidays Paid Time Off 401(k) 401(k) Matching Flexible Spending Account Fringe Supplemental Insurance We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.

Responsible for preparing the patient for the treatment, assist the dentist in performing their treatment to the patient in restorative dentistry or oral surgery, prepare materials and equipment for treatment and have them ready for the dentist's use, take x-rays and assist the dentist in laboratory work. May perform other duties related to work May perform the following procedures: * All duties that a dental assistant is allowed to perform * Mouth-mirror inspections of the oral cavity, to include charting of obvious lesions, existing restorations, and missing teeth * Apply and activate bleaching agents using a nonlaser light-curing device * Use of automated caries detection devices and materials to gather information for diagnosis by the dentist * Obtain intraoral images for computer-aided design (CAD), milled restorations * Pulp vitality testing and recording of findings * Place bases, liners, and bonding agents * Chemically prepare teeth for bonding * Place, adjust, and finish direct provisional restorations * Fabricate, adjust, cement, and remove indirect provisional restorations, including stainless steel crowns when used as a provisional restoration * Place post-extraction dressings after inspection of the surgical site by the supervising licensed dentist * Place periodontal dressings * Dry endodontically treated canals using absorbent paper points * Adjust dentures extra-orally * Remove excess cement from surfaces of teeth with a hand instrument * Polish coronal surfaces of the teeth * Place ligature ties and archwires * Remove orthodontic bands * *Remove excess cement with an ultrasonic scaler from supragingival surfaces of teeth undergoing orthodontic treatment (if he or she has completed a board- approved registered dental assistant educational program in those duties, or if he or she has provided evidence, satisfactory to the board, of having completed a board-approved course) * *The application of pit and fissure sealants (if he or she has completed a board- approved registered dental assistant educational program in those duties, or if he or she has provided evidence, satisfactory to the board, of having completed a board-approved course) Requirements REGISTERED DENTAL ASSISTANT (RDA) EDUCATION, TRAINING AND EXPERIENCE * High School Diploma or GED certification * Certification as a Registered Dental Assistant required * Proof of completion of the following: * Course in Radiation Safety of at least 32 hours. * Course in Coronal Polishing of at least 12 hours. * 2-hour course in the California Dental Practice Act * 8-hour course in Infection Control * Certification in a Basic Life Support course through the American Red Cross, the American Heart Association, the American Safety and Health Institute, the American Dental Association's Continuing Education Provider Recognition (CERP) program, or the Academy of General Dentistry's Program Approval for Continuing Education (PACE). * Spanish speaking preferred, not required REGISTERED DENTAL ASSISTANT (RDA) KNOWLEDGE, SKILLS AND ABILITIES * Effective oral communication skills in Spanish preferred. * Proficiency with computer applications such as Microsoft Excel, Power Point and Word. * Ability to learn and utilize patient management software and dental practice software. * Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems * Ability to find solutions when barriers are identified. * Strong documentation skills. * Ability to multi-task and prioritize when needed. * Ability to independently seek out resources and work collaboratively. * Ability to read, understand and follow oral and written instructions. * Experience and work ethics that supports working within a high functioning, team-oriented environment. * Demonstrates a willingness and ability to work under supervision. * Ability to develop and maintain good working relationships with staff. * Ability to use computer and learn new software programs. * Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. * Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc. * Possesses ability to communicate effectively, both verbally and in writing. * Possesses genuine respect for others and acceptance of their individual social and cultural traits. * Proficient knowledge of Microsoft Outlook. * Able to travel and attend professional meetings, conferences, trainings and clinic sites. * Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams. * Proficiency and/or ability to expand knowledge of department specific key performance indicators. This includes interrupting data and ability to generate, as well, share self-service reports. In addition, the ability use reports/data to drive decision making. * Performs other related duties as assigned. REGISTERED DENTAL ASSISTANT (RDA) PAY RATE: $23-25/hr REGISTERED DENTAL ASSISTANT (RDA) BENEFITS: * Medical, Dental and Vision - 100% paid by Employer * Life Insurance and Accidental Dismemberment - 100% paid by Employer * Paid Holidays * Paid Time Off * 401(k) * 401(k) Matching * Flexible Spending Account * Fringe * Supplemental Insurance

Comprehensive Perinatal Services Program (CPSP) Clinician Department: Medical/Behavioral Health Reports to: Behavioral Health Director Implement and promote a program of CPSP services in a community clinic setting, including, but not limited to, psychosocial assessment, diagnostic services, individual psychotherapy and case management/coordination with medical providers in order to address the social, emotional, relational and environmental issues that can affect pregnancy. The clinic population is largely Spanish-speaking, low-income, and/or pregnant women. The CPSP clinician will provides a range of psychosocial assessments, diagnostic, therapeutic and care coordination services for pregnant women as appropriate to the specific expectations of the position. Responsibilities: * Perform initial mental health assessment of clients. * Conduct individual and group therapy as determined appropriate. * Provide crisis response to walk in pregnant women and/or patients as necessary, in conjunction with medical providers to encourage compliance with medical and prenatal regimes. * Promote inter-departmental communication to ensure efficient coordination of services. * Develop informational materials for educational purposes. * Acts as a liaison between health, education, welfare, and other community agencies to establish an integrated and coordinated program. * Maintains accurate and appropriate records of all patient interventions and follow ups. * Completes timely and accurate documentation. * Fully participate in staff development opportunities offered to enhance professional growth, especially to maintain license, certification, or identified program performance skills. * Attend on and off-site collaborations and community meetings on behalf of Clinica Romero as the CPSP representative and report back to the Nursing and/or Behavioral Health director and team. * Other duties as assigned. Qualifications * Licensed clinician (LCSW or MFT) with the BBS * Registered Associate (ACSW or AMFT) with the BBS * Bilingual English Spanish required - Speaking and writing skills * At least 1 year of CPSP experience (preferred) or 2 years as a clinician * Excellent leadership, collaborative, team building skills * Microsoft Office general knowledge * Able to work and communicate effectively with people of diverse culture, education and economic background. * Note: The higher end of the salary range provided, applies only to those who are Licensed.

Job DescriptionDescription: The Behavioral Health Director is responsible for planning, organizing, directing, and managing day-to-day activities for the Behavioral Health Department. Participates with Director-level managers in the planning, implementation, and ongoing evaluation of the quality and effectiveness of care and support services consistent with the mission and vision of Comprehensive Community Health Centers. Provides support for BH providers at all CCHC clinics. DIRECTOR OF SOCIAL WORK AND BEHAVIORAL HEALTH SERVICES ESSENTIAL DUTIES AND RESPONSIBILITIES Participates in monthly LCSW/ACSW consultation meetings. Ensure evidence-based guidelines are followed and monitored. Participates in case conferences and team meetings to review individual needs and service plans. Shares responsibility with the Behavioral Consultant to monitor Peer review process with the CMO office; reviews findings and reports out on results Conducts One-to-one meetings and provides annual evaluation for all BH providers Budget oversight to ensure compliance with agency directives Manage productivity goals set by the organization. Manage/Improve “No-shows”, missed opportunities. Maintains a small direct practice caseload, minimum 0.2 FTE, as directed by the CMO. Advise staff in clinical, professional, and/or administrative matters. Coordinate vacations and ensure coverage. Signs off on PTO requests Help in the recruitment efforts of BH staff LCSW's/ACSWs Plans and oversees the proper orientation, training, development and supervision of all assigned program staff, utilizing behavioral and physical techniques in emergency situations to prevent injury to clients, staff and others. Supports the Behavioral Health Consultant in the development and running of the multi-disciplinary Quarterly Team meetings Provides ongoing liaison with Primary Care Providers around issues of treatment and care. Monitors and evaluates program quality and effectiveness in terms of services, goals and objectives, monetary and regulatory constraints and complies and analyzes pertinent data and presents conclusions. Participates with the Behavioral Health Consultant in submitting proposals for various grant and funding sources in support and enhancement of assigned program areas by providing data and analysis Collaborates with the Behavioral Health Consultant in suggesting innovative ways to expand services, while maintaining quality care Ensures culture of trauma informed care and maintains atmosphere of respect for patients and staff Offers support and technical assistance to other service providers to identify and develop needed health care services. Requirements: DIRECTOR OF SOCIAL WORK AND BEHAVIORAL HEALTH SERVICES EDUCATION, TRAINING AND EXPERIENCE Must be a Licensed Clinical Psychologist or LCSW. Only LCSW can sign off on ACSW hours. At least 10 years of clinical experience as an LCSW or Licensed Clinical Psychologist with direct patient therapy experience, including all ages groups, individual and group therapy. At least 2 years' experience within an FQHC or equivalent setting such as a community health center. At least 3 years of experience in a supervisory position, as Program Director or Manager, supervising Behavioral Health Providers such as LCSW's, MSW's, and MSW Interns. Trained in various Evidence Based Practices (EBP) such as CBT, PST, MAP, MI and other EBP's. Previous work experience in primary care settings with advanced care models such as PCMH, integrated Behavioral Health, care coordination, QI models of improvement. Experienced in EHR and use of HIT such as population registries. DIRECTOR OF SOCIAL WORK AND BEHAVIORAL HEALTH SERVICES KNOWLEDGE, SKILLS AND ABILITIES Ability to supervise/lead the department of Behavioral Health Providers including interns and students. Ability to find solutions when barriers are identified. Strong administrative and management skills Strong documentation skills. Ability to multi-task and prioritize when needed. Ability to work independently and collaboratively. Ability to read, understand and follow complex oral and written instructions. Possesses ability to communicate effectively, both verbally and in writing. Experience and work ethics that supports work within a high functioning, team-oriented environment. Demonstrates a willingness and ability to work under supervision. Ability to develop and maintain good working relationships with staff. Possesses genuine respect for others and acceptance of their individual social and cultural traits. Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams. Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc. Ability to use computers and learn new software programs. Proficient knowledge of Microsoft Outlook. Able to travel and attend professional meetings, conferences, trainings and clinic sites. Performs other related duties as assigned. DIRECTOR OF SOCIAL WORK AND BEHAVIORAL HEALTH SERVICES PAY RANGE: $123,000-$171,000/yr DIRECTOR OF SOCIAL WORK AND BEHAVIORAL HEALTH SERVICES JOB SUMMARY BENEFITS: Medical, Dental and Vision - 100% paid by Employer Life Insurance and Accidental Dismemberment - 100% paid by Employer Paid Holidays Paid Time Off 401(k) 401(k) Matching Flexible Spending Account Fringe Supplemental Insurance We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.

Front Office Supervisor Department: Operations Clinic Office Manager The Front Office Supervisor is responsible for overseeing the daily operations and coordination of front office services to ensure efficient and effective client service delivery. This role includes supervising front office staff and volunteers, managing scheduling and documentation processes, and supporting administrative functions. The supervisor assists the Clinica Manager, supports the Operations Director and Managers in clerical duties, and participates in reporting and administrative planning meetings. Responsibilities: Administration: * Implement and coordinate services render by the front office. Supervise client services operation coordination and all front office activities. * Submit programs and services reports to administrators. * Participate in administrative meetings to plan and evaluate program requirements. * Support Operations Director and Operations Managers in clerical duties, as needed. * Complies with HIPAA laws and maintain confidentiality of sensitive information. * Other duties as assigned. Personnel: * Evaluate performance of front office employees and volunteers. Maintain performance evaluations schedule. * Interview and hire new employees in conjunction with supervisor. * Understand and follow all items in the Personnel Manual, Policy and Procedure Manual and Union Contract. Front Office Services: * Supervise program documentation process, including but not limited to: Client intake, eligibility, billing services and completion of administrative required forms. * Monitor medical record maintenance. * Supervise and train front office employees and volunteers. * Develop and implement front office staff and schedules. Generate providers' schedule and appointment sheets for patients. Qualifications/Requirements: * Two years medical office experience preferred. * Proficient in verbal and written communication skills, English and Spanish. * Computer experience. * Must have strong customer-service skills. * Must have strong team orientation * Candidates must be extremely reliable, punctual and very well organized. * High School Diploma or Equivalent. * Ability to handle numerous task simultaneously, and work in a busy environment. * Good follow-up skill, and able to function under pressure. * Able to promote and provide the means for a working team relationship within front office and other departments. * Flexible, thoroughness, dependability and attention to detail. * Flexible hours (evenings and weekends required). * Supervising experience preferred.

Registered Dietician Department: QI/QA Department QI/QA Director Register Dietician will organize all aspects of nutrition care, including nutrition assessment, care planning, monitoring, patient education, and counseling. The ideal candidate will actively stay current on the latest research regarding health conditions related to nutrition and adjust individual treatment plans as needed to improve patient outcomes and addresses nutrition-related disorders effectively. The Registered Dietician will play a key role in the setup of a new program and will rotate between the three Los Angeles clinics (Marengo, Alvarado, Montebello), with some visits conducted via telehealth as appropriate. Responsibilities: Medical Dietary/Nutrition Therapy * Provide nutrition services and Medical Nutrition Therapy (MNT) aligned with the patient's medical and clinical needs. * Offer MNT for individuals and group clinical classes for a range of patient populations and conditions, including but not limited to pediatric, prenatal, and adult patients, as well as those with renal, oncology, and metabolic disorders such as failure to thrive. * Provide/Deliver CPSP services and advise on nutrition for high-risk prenatal patients. * Complete clinical nutritional assessments and establish care plans. Patient Assessment & Documentation * Conduct patient nutritional assessments and develop individualized care plans. * Document clinical assessments, care plans, actions taken, and patient progress in patient records. Education & Counseling * Educate, evaluate, and follow up with patients on clinical nutrition; develop educational materials for both patients and clinical staff. * Plan, facilitate, and assist in group clinical nutrition education and classes. * Prepare clinical brochures, visual aids, and other resources for patient education. Plan, Develop, and Implement Clinical Department by establishing and maintaining a sustainable clinical department, ensuring long-term growth and success. Provide Leadership and Motivation by leading and inspiring team members, fostering a culture of competency and professional growth. Deliver presentations on nutrition services and dietetics related topics to medical students and other stakeholders. Adapt to Industry Changes by driving the advancement of the department in response to evolving trends and regulations within the healthcare industry. Team Collaboration * Collaborate with other clinical departments and multidisciplinary team members (e.g., physicians, nurses, health educators, and Pharmacist, Dentist, Optometrist, Psychiatrist and case managers). * Act as an expert resource on nutrition-related matters within the healthcare team. Community Outreach & Relationship Building * Develop and maintain effective relationships with staff, patients, community agencies, and the public. * Participate in outreach activities and programs to promote clinical nutrition services. Organizational & Administrative Tasks * Maintain a well-organized clinical nutrition counseling area with necessary pamphlets, forms, and referral information. * Complete forms, maintain records accurately, and assist in preparing reports on services provided. Communication & Sensitivity * Communicate clearly and professionally, addressing patients' needs. * Translate medical and nutritional information into simple, understandable terms associated with Health Literacy of the patients. Qualifications/Requirements: * Registered Dietician * Bilingual (English/Spanish) * Familiarity with National, Federal, State, and Local networks as well as Surveys, data sets and other Population Health measures. * Clinical experience with Patients Centered Medical Home, Quality measures, development of Clinical Units and programs. * Maintain registered dietitian status including continuing professional education units. * At least 6 months of Pediatrics experience OR Board Certified Specialist in Pediatric Nutrition. * At least one-year experience working with prenatal. * Ability to adapt the Recommended Daily Food Guide to different dietary habits. * Ability to work with an undeserved population. * Ability to translate medical information into simple understandable terms. * Outstanding written and verbal skills. * Ability to travel between Clinica Romero's multiple site clinics. * Knowledge of office systems. Computer literacy and knowledge of Windows environment and software (e.g., Microsoft Office Suite including Word and Excel). * Ability to document using Electronic Health Records.

Manages the daily operations of the medical practice including personnel, financial, clerical, housekeeping, and maintenance and purchasing functions. Plans programs, allocates, and assigns duties to employees. Reviews medical records for compliance and billing requirements. Monitors activities and operations to ensure that the practice successfully meets its objectives. CLINIC MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES Leads Employees to accomplish all job objectives in line with clinic mission and vision Conducts one on one meetings with clinic leads to coach, mentor and to help them to establish and implement goals, objectives Responsible for maintaining high moral and good relations throughout the office. Schedules and conducts periodic office staff meetings to inform the staff of changes in the practice's policy, to update and educate staff, and to resolve and prevent problems; prepares and retains minutes of all meetings. Consults with Human Resources or Administration prior to a formal counseling or dismissal of employee(s). Processes all paperwork in a timely manner and forwards to appropriate departments (i.e., Administration, Payroll etc.), for time off, counseling actions, and performance evaluations. Works with Quality Improvement Department to conducts periodic Quality Improvement activities and shares data with staff Conduct performance reviews. Recommends staff merit increases, promotions and disciplinary actions. Completes and updates personnel files-ensures required forms are completed. Submits office staff time cards for payroll processing bimonthly-verifies accuracy and completeness of employee time. Approve and maintains all vacation and other “days off” schedules for providers and staff. Ensures all positions are filled with trained personnel during vacation/sick calls and fill in when needed. Conducts monthly audits to ensure compliance with policies and procedures Manages and reviews providers' schedule and review bins Works closely with the provider and Medical Director to ensure clinical and administrative goals are met Assists Medical Director to keep track of providers time off and to ensures coverage for patient care Ensures office is opened and closed daily, according to protocol. Oversees and distributes work activities and schedules. Assists in the development of clinic budget Maintains compliance with budget and productivity goals Attends monthly Operations and Leadership Meetings Directs operations to prepare and retain records, files, reports and correspondence according to various government and practice standards, prepares and carries out managed care audit requirements. Ensures consistent collection of payment at time of service. Oversees all handling of daily collections and prepares for transfer to accounting department. Manages and reconciles the petty cash Ensures sufficient supplies available for delivery of quality patient care - orders supplies as needed and obtains competitive bids at least annually. Initially sorts the daily mail and distributes appropriately. Monitors the duties assigned to practice personnel to ensure that employees are performing their assignments maintaining a high level of patient care and job efficiency. Performs other duties as directed by administrator and/or medical director to achieve desired results Creates dashboards for presentation and calls out issues and provides recommendations To advise provider(s) / staff in areas of practice and business management, to maximize patient care and service, and to direct efficient and profitable operations of the practice. Takes accountability for revenue generated (Profit & Loss) for the office and the group as an entity as a whole. Performs other duties. Requirements CLINIC MANAGER EDUCATION, TRAINING AND EXPERIENCE Graduation from junior college or an accredited University is a plus. Minimum of three to five years of work experience, with increased responsibility, in a medical environment. Minimum of two years of experience supervising 10+ staff. Experience within FQHC highly preferred. CLINIC MANAGER PAY RATE: $68,000-$80,000/yr CLINIC MANAGER BENEFITS: Medical, Dental and Vision - 100% paid by Employer Life Insurance and Accidental Dismemberment - 100% paid by Employer Paid Holidays Paid Time Off 401K 401K Matching Flexible Spending Account Fringe Supplemental Insurance We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring. PM23 Salary Description $68,000 - $80,000

The Lead assists the Office Manager in managing back office operations. Duties include: Monitoring patient flow, referral sources and covers back office employees during their breaks and lunches. Ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing. LEAD MEDICAL ASSISTANT ESSENTIAL DUTIES AND RESPONSIBILITIES Insure proper training of back office staff through development and implementation of training program that meets the scope of practice for medical assistants. Retrain staff as needed. Handles patient relations including listening to patient complaints for services. Interface with patients, vendors, referring physicians to resolve any issues concerning patient care. Insure proper maintenance of crash cart and other medications and supplies i.e. Oxygen, emergency kits etc. required for appropriate patient care. Responsible for insuring that expiration dates are properly tracked. Interview potential new hires for back office positions. Order and maintain the stock of in-house medications. Order and maintain Vaccine Supply. (per par level established for corresponding site) VFC/VFA tracking and reporting of state funded vaccines) Maintain websites i.e. Care 360 Insure staff is adequately trained in access and use of these websites. Ensure refrigerator logs and sterilization log are accurately maintained and current. Track calibration of equipment according to manufacturer's suggested schedule. Assist Administration with any projects or protocol development as needed. Help facility prepare for Audits, Evaluations, Re-evaluations, Participate in the review of staff. Assist in handling, evaluating and solving daily problems and issues which may arise within the facility. (Including appropriate incident reporting processes when applicable) Assist with trouble shooting minor computer issues. Prepare Call Back list on daily basis. Help with ongoing Medical Assistant Performance Measures. Coordination of staff time off request. Assure providers have adequate support/coverage. Ensure that established workflows are being followed. Reports malfunctioning equipment to Office Manager. Ordering and tracking of medical supplies. Requirements LEAD MEDICAL ASSISTANT EDUCATION AND EXPERIENCE High School Graduate or GED Medical Assistant Certificate 1 year of experience preferred CPR Certified Certification of Medical Assisting required ex. NHA or AAMA Bilingual in English and Spanish/Armenian/ Russian Preferred LEAD MEDICAL ASSISTANT PATIENT INTERACTION EXPECTATIONS Greet patients before they greet you Listen, respond, and make eye contact with every patient Personalize interactions with each patient Explain to each patient the process of care Provide patients with updates throughout their visit LEAD MEDICAL ASSISTANT PAY RATE: $26- $28/hr (dependent on experience) LEAD MEDICAL ASSISTANT BENEFITS: Medical, Dental and Vision - 100% paid by Employer Life Insurance and Accidental Dismemberment - 100% paid by Employer Paid Holidays Paid Time Off 401K 401K Matching Flexible Spending Account Fringe Supplemental Insurance to the first visit LEAD MEDICAL ASSISTANT KNOWLEDGE, SKILLS AND ABILITIES Ability to find solutions when barriers are identified. Strong documentation skills. Ability to multi-task and prioritize when needed. Ability to independently seek out resources and work collaboratively. Ability to read, understand and follow oral and written instructions. Experience and work ethics that supports working within a high functioning, team-oriented environment. Demonstrates a willingness and ability to work under supervision. Ability to develop and maintain good working relationships with staff. Ability to use computer and learn new software programs. Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc. Possesses ability to communicate effectively, both verbally and in writing. Possesses genuine respect for others and acceptance of their individual social and cultural traits. Proficient knowledge of Microsoft Outlook. Able to travel and attend professional meetings, conferences, trainings and clinic sites. Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams. Ability and willingness to work cooperatively with others Ability to be highly organized. Ability to work independently. Ability to speak effectively with vendors as well as employees. Ability to create and prepare reports. Must have analytical and problem solving abilities. Ability to apply common sense understanding to carry out instructions functions furnished in written, oral, or diagram form. Ability to read, write and communicate effectively. Ability to present information in an easily understandable manner. Ability to organize and prioritize work with minimum supervision. Proficiency with computer applications such as Microsoft Excel, Power Point and Word. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems Performs other related duties as assigned. LEAD MEDICAL ASSISTANT PHYSICAL DEMANDS Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight. NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA Country Fair Chance Hiring.

Front Office Assistant Department: Front Office Clinic Office Manager Status: Union Schedule: Monday - Friday with Saturday rotations Position requires excellent customer service skills with patients, employees, and the public, including but not limiting to: offering friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while visiting Clinica Romero. Assist with the provision of quality services in the areas of scheduling, patient flow, information and clerical tasks. Individual must also be flexible, organized and must be able to manage a demanding workload with accuracy. Adhere to Clinica Romero's mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization. Responsibilities: * Welcomes and greets patients as they arrive to clinical sites; will maintain exceptional customer service. * Assist patients with questions and direct them to proper departments or personnel; follow through with patient to ensure they are seen in a timely manner. * Register patients for all appointments including walk-ins utilizing Clinica's EMR system. * Obtains and updates patient information into EMR system including but not limited to: patient's demographic, guarantor, coverage, and other information. * Initiate appropriate application forms and screens patients for eligibility determination for various programs that are part of the financial screening * Ensures to scan copies of the enrollment and or recertification of programs such as FamPact, EWC, NEVH and Sliding Fee. * Maintains familiarity with various types of Medi-Cal, Health Plans and other programs. * Verifies and prints eligibility for all payers including but not limited to: Medi-Cal/ Manage Care and other programs by utilizing the appropriate web portals. * Scans pertinent patient information into EMR including patient identification cards, benefit cards, eligibility verification printouts, etc. * Preforms daily appointment reminder calls to patients and documents call in our Electronic Medical Record (EMR) system. In addition with our text messaging app, WELL Health, responsible to monitor and send reminder text messages to patients. Responds in timely manner. Sends broadcast if needed. * Audit EMR registration for accuracy and completeness, note deficiencies and refer for appropriate follow up and completion. * Assist patients or family members with completion of varied registration * Initiate new patients' chart account in EMR. * Review assigned provider schedules and verifies eligibility one to two days before scheduled appointment. Communicate any eligibility discrepancies to patient prior to the scheduled appointment. * Responsible to perform one last audit of assigned provider schedules to capture any erroneous scheduling mistakes to prevent patient impact. * Coordinate warm handoff of patient to Eligibility Department when necessary. * Daily utilization of Microsoft Outlook to ensure that all incoming emails are read and a responses are made in a timely manner, this includes emails from supervisor, Front Office Lead, and other departments. * Collecting appropriate co-payments from patients for their respective insurance coverage. Payments collected in the form of cash, checks, and credit cards. * Schedules appointments according to Clinica's Scheduling Guidelines and keeps up with any new scheduling changes. * Adheres to Clinica's Petty Cash policies and procedures, which includes completion of a daily reconciliation form, and submits all monies (cash and/or credit card receipts) to immediate Supervisor or Front Office Lead for review. * Answers incoming calls, taking messages, transfer calls and provide information to other departments upon * Assist in the completion of data for department reports. * Translates for patients when necessary. * Assist patients with PCP changes when eligibility department is backed up. * Assist with rescheduling patients anytime we have provider call outs. * Assist in the training of new * Completes assignments by the end of the scheduled * Seek out additional duties to promote continuity of * Demonstrate a positive, can do attitude in responding to employee and patients' needs. * Attends In-Services as scheduled by supervisor * Participates in trainings provided by Clinica Romero to further education and keep current with industry changes, and clinical requirements. * Comply with all HIPAA regulations. * Assure timeliness of services to patients and looks after their comfort while on premises. * Operations of standard office machines. * Required to travel from site to site. * Required participation with outreach events. * Other duties as assigned by management Qualifications/Requirements: * High school graduate or equivalent. Medical Billing experience/ training in a medical office or similar setting. * EMR experience. EPIC experience preferable. * Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook * Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized. * Customer service skills: communication, empathy, patience, and technical knowledge * Work in team-oriented environment, and work well under deadlines. * Previous experience in a community clinic setting, billing and/or collections a plus. * Bi-lingual English and Spanish required. * Ability to handle multiple tasks and work in a busy environment. * Ability to work evenings and weekends * CPR Certification

Job Title: Pharmacy Technician Department: Medical Director of Pharmacy Report To: Director of Pharmacy Primary responsibilities of the Pharmacy Technician are to assist the pharmacist with the day-to day activities in the pharmacy. Under direct supervision of licensed pharmacist, performs duties related to patient medication profiles, drug preparation, labeling, and drug distribution. Orders and maintains pharmaceutical supplies Responsibilities: * Help patients who are dropping off or picking up prescription orders * Reviews all incoming orders, enters data into computerized patient profiles, generates labels. * Assist the pharmacist, under supervision, in the practice of pharmacy, in accordance with local, state, federal regulations. * Assist the pharmacist with filling and labeling prescriptions * Prepare the pharmacy inventory * Screen telephone calls for the pharmacist * Communicate with clinic providers to obtain refill authorization * Compound oral solutions, ointments, and creams. * Prepackage bulk medications. * Assist in training new employees. * Assist other pharmacy technicians * Assist pharmacist in scheduling and maintaining workflow * Assist in promoting special health programs that enhance and encourage good health, such as blood pressure monitoring and diabetes programs. * Performs other related duties as assigned or requested. Education and/or Other Requirements: * Completion of accredited pharmacy technician training program or equivalent experience as per Board of Pharmacy technician regulations, sec. 1793.4 * High school degree or equivalent * Valid Pharmacy Technician Certificate of Registration, State of California Job Qualifications: * Spanish Bilingual required * Knowledge of pharmacy law, rules, regulations. * Knowledge of pharmacology and medical terminology, manufacturing procedures. * Valid Pharmacy Technician Certificate of Registration, State of California * Working knowledge of brand and generic drug names. * Working knowledge of packaging and labeling procedures. * One year of experience as a Pharmacy Technician. * Ability to assemble and organize numerical data. * Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to apply such concepts to situations. * Ability to gather and input data. * Ability to understand and apply policies and procedures. * Ability to use a computer. Good knowledge of PC operations and software (Word processing and spreadsheet) are required. Physiological Factors The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this Job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms and talk or hear. * Performs repetitive motions including bending, twisting, stooping, pushing and pulling. * Employees in this position must be able to regularly lift up to 10 pounds. * Specific vision abilities required by this job include color vision, close vision, depth perception and ability to adjust focus. Psychological Factors: * Ability to maintain pleasant working relationships. * Ability to perform multiple tasks simultaneously.

Nurse Practitioner - Obstetrics Department: Medical Director of OB/GYN Schedule: 3 days / 24 hours per week To fulfill duties of obtaining health histories and performing physical examinations and laboratory tests. Diagnoses and treatment of physical, social and emotional health needs for our clients. Responsibilities: * Performs history and physical examinations on adults and children (if trained to do so). Physical exams include pre-employment, school, sports, well child periodic screening, etc.) * Performs Pap smears, breast examinations, and other medical services as needed. * Counsels for birth control and prescribes as appropriate. * Gathers complete medical history and performs a physical exam on each client. * Provides treatment for a documents various related diseases. * Writes prescriptions as deemed appropriate by supervising physician. * Review results of lab tests and diagnostic imaging and arranges appropriate follow-up. * Provides for the provision of health education and appropriately documents all health education. * Reviews referral/consultant reports and arranges appropriate follow-up. * Answers miscellaneous medical questions in the absence of the Nursing Director or Medical Director. * Assists in training of staff. * Participates in provider meetings. * Participates in chart review and quality assurance activities as detailed in the Quality Assurance policies and procedures. * Provides back up for nursing director and medical director as follows: * Responds to calls from pharmacies regarding prescriptions and refills * Responds to calls from other physicians * Responds to calls from patients requiring medical advice when the Registered Nurse is not available. * Triages walk-in patients when the R.N. is not available at the request of front or back office staff. * Assists the front office staff in arranging for appropriate arrangements for patients who arrive when the provider they were scheduled with has been canceled- i.e. reviews the medical record and helps determine how soon and where the patient should be seen. * Other responsibilities and duties as assigned. Qualifications/Requirements: * Equivalent to a Master's degree form an accredited Nurse Practitioner. Selected applicants are subject to, and must pass, a full background check. * State of California Nurse Practitioner license * Knowledge of nursing process and medical model: * Knowledge of health and physical assessment; Ability to perform emergency resuscitation * Knowledge of medical diagnosis and appropriate treatments * Knowledge of sanitation practices, proper nutrition, and related programs * Skill in written and verbal communication; * Ability to establish and maintain effective working relationships with employees, other agencies, and the public, and ability to manage and lead clinic operations. * Must provide proof of up-to-date COVID-19 vaccinations including recommended doses in the primary series AND booster dose when eligible.

Referral Coordinator Department: Medical Reports to: HIM Manager Status: Union The referral coordinator maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinic's Electronic Medical Record (EMR), Health Information Exchange (HIE) tools, apps, work queues, platforms, and portals. Performs appropriate documentation, prepares medical forms such as progress notes, labs, radiology reports, procedure reports, and other related material with accuracy when coordinating the authorization request process of referrals. Coordinates quality continuity of care and treatment based on the Provider orders to ensure patient safety in a timely manner. Adhere to Clinica Romero's mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization. Responsibilities: * Upholds Clinica Romero's Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws. * The referral coordinator works in collaboration with assigned providers, medical staff, medical offices, specialists, referral coordinators and other programs and agencies such as: IPAs, DHS eConsult, EWC, BCCTP, and/or others. * Communicates clearly in order to promote patient engagement and education based on recommendations given by their health care providers and specialists. Answer and screen Referral Department phone calls, messages, correspondence, and queries. * Maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking process on an ongoing basis within the EPIC EMR referrals module in conjunction with other Health Information Exchange tools such as LANES Portals, WELL APP, DHS eConsult platform, MedPoint Management and Preferred IPA portals, DHS Medi-Cal EWC, EWC DETEC Database on-line Reporting portal, CareEverywhere, EPIC Referrals module, and EPIC secure chat and In-Basket tools. * Process assigned Provider Referral Orders based on linked services and/or programs such as MHLA, EWC, Fam Pact, BCCTP, health plans, Medi-Cal, Medi-care and/or other products, records, and Referral procedure and/or specialty with diagnosis and notes generated by the ordering Provider. * Through automatization workflows, Referral Coordinator performs Tracking of Authorizations, generates, sends correspondence, and referral notification updates through approved EPIC electronic Referral Letter templates, WELL App messages, mail, secure email, fax, assigned eFax account, telephone encounters, IPA portal inquires, eConsult messaging system, and EWC DETEC. * Maintains clear communication in regards to the Referral status, updates the referral reason codes, scans and/or imports/exports specialty Provider reports received, and forwards to assigned Providers for review, e-signature, and/or for further additional referral orders as well as with Patients, Specialty Clinics, IPAs, and/or other external and internal customers through EPIC Secure Chat, Epic In-Basket Messaging, telephone encounters, WELL App, secure email, fax, assigned eFax account, mail, and updates the EPIC Referral Module Notes sections for compliance and for internal and external audit purposes. * Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in order to obtain review and electronic signatures for review and completion of the referral loop workflow. * Perform as a patient advocate and liaison for specialty providers and social service referrals through the Transitions of Care Referrals workflow by coordinating Place of Service, Referral Class, and Referral Reason modules and by providing Summary of Care Documents. * Provides Breast and Cervical Cancer diagnosis, screen date, diagnosis date, screened by, and diagnosed by information based on ordering provider referral order to back office, front office, and eligibility staff prior to their portion of coordination of the enrollment and application process for the EWC Program, BCCTP Program, and/or with other Clinica Romero initiatives such as Breast Exam Events and/or other programs. * Notify Referrals Manager and Informatics Specialist regarding issues of connectivity and when an external provider/POS needs to be added and/or updated within the EPIC Referral Module. * Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public. Assures timeliness of services rendered to patients and looks after their comfort while on premises. * Maintains and reports data logs of abnormal mammograms (Immediate Work-Ups) to the Director of Revenue Cycle/Business Development for EWC Cancer Program Detection Reporting. * Provides coordination of appointment services, tracking, reports, and notifications for programs associated with Clinica Romero, such as EWC Cancer Detection Program recipients for Hollywood Presbyterian and/or White Memorial and/or other EWC providers based on Provider Orders. * Larchmont, UMI, CHLA, and other portals. * Generate and route data forms and reports to appropriate destination (billing, medical records, etc.). Qualifications/Requirements: * High School diploma required. * Bi-lingual English/Spanish * College degree preferred or equivalent of three (3) years health care professional experience is a must. * Experience with the usage of Electronic Medical Records Systems. * Phone etiquette experience required. * Knowledge Office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms. * Customer service skills: communication, empathy, patience, and technical knowledge * Work in team-oriented environment, and work well under deadlines. * Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.

Perform administrative and certain clinical duties under the direction of provider. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to provider. Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR. MEDICAL ASSISTANT ESSENTIAL DUTIES AND RESPONSIBILITIES Clinical Duties: Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites Administer and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer's instructions and CDC guidance for personal protection Reporting cases of positive and negative responses according to established protocols Communicate findings directly to the Leads as required Document findings and results of the Medical Screening Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes Don and Doff PPE as required within the protocol for performing medical screening as needed basis Patient Relations Assures timeliness of services rendered to patients Clearly informs patient the name of provider who will render services Arranges for and assists patients in understanding instructions for all ancillary services Listens to complaints from patients regarding services rendered Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed Demonstrates accurate knowledge in management of emergency situations Assists patient to room Looks after patient's comfort while on premises Maintains availability to examining Provider as needed. Accurately performs visual testing and on-site testing. Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off Assists providers in all medical examinations Collection of all specimens, including cultures, for laboratory processing Assists in minor surgery, positioning and draping patient, passing instruments Inventory, Ordering, Facility Maintenance Screens telephone calls for referral and takes messages for provider Under the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular. Compiles and condenses technical and statistical data for reports and records. Updates and maintains required logs Translates for provider and office staff as requested Assists in preparation of office for a site review and audit Performs tasks under the direction of provider and management Calls in prescriptions or prescription refills under the direction of the provider Performs related work as required Maintains patient care areas as follows: - Cleans (daily) all community areas - Cleans immediately following infectious exposure - Inventories supplies daily and orders as appropriate - Maintains patient confidentiality at all times Provide reproductive health counseling ( title X services ) Participate in huddles with provider MA team Conducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines) Motivational interviewing Administrative Duties: Schedules appointments Registers patient data in computer Sends appropriate information to various departments and medical offices Organizational Activities: Knows rules and procedures for request for Information. Knows rules and procedures for release of information. Acquires appropriate signatures. Ascertains that Provider or manager is aware of request for information. Submits appropriate information per above procedure. Reports equipment or supply needs to Administrator. Reports malfunctioning equipment. Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services Marketing Activities: Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc. Conducts mailings to patients. Performs calls to patients for recall purposes. Attends health fairs/events. Plans for event and prepares necessary items required to conduct successful event. Communicates effectively with event attendees, explains services, and schedules appointments. Works with Management in creating/reviewing necessary collateral materials. Other duties as assigned. Requirements MEDICAL ASSISTANT EDUCATION, TRAINING AND EXPERIENCE High school diploma or its equivalent Medical Assistant Certificate 2 years experience preferred CPR Certified Certification through AAMA preferred Must be bilingual in English and Spanish MEDICAL ASSISTANT PAY RATE: $22-$25/hr (dependent on experience) MEDICAL ASSISTANT PATIENT INTERACTION EXPECTATIONS Greet patients before they greet you Listen, respond, and make eye contact with every patient Personalize interactions with each patient Explain to each patient the process of care Provide patients with updates throughout their visit MEDICAL ASSISTANT KNOWLEDGE, SKILLS AND ABILITIES Ability to find solutions when barriers are identified. Strong documentation skills. Ability to multi-task and prioritize when needed. Ability to independently seek out resources and work collaboratively. Ability to read, understand and follow oral and written instructions. Experience and work ethics that supports working within a high functioning, team-oriented environment. Demonstrates a willingness and ability to work under supervision. Ability to develop and maintain good working relationships with staff. Ability to use computer and learn new software programs. Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc. Possesses ability to communicate effectively, both verbally and in writing. Possesses genuine respect for others and acceptance of their individual social and cultural traits. Proficient knowledge of Microsoft Outlook. Able to travel and attend professional meetings, conferences, trainings and clinic sites. Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams. Requires the knowledge of Informal Medical Office Policies and Procedures. Ability and willingness to work cooperatively with others Ability to be highly organized. Ability to work independently. Ability to speak effectively with vendors as well as employees. Ability to create and prepare reports. Must have analytical and problem solving abilities. Ability to apply common sense understanding to carry out instructions functions furnished in written, oral, or diagram form. Ability to read, write and communicate effectively. Ability to present information in an easily understandable manner. Ability to organize and prioritize work with minimum supervision. Proficiency with computer applications such as Microsoft Excel, Power Point and Word. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems Performs other related duties as assigned. PHYSICAL DEMANDS Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight. NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others Salary Description 22.00 to 25.00