CompuCom Systems Inc jobs

Step into the role of **Channel Alliance Manager** and become the catalyst for exponential growth through high-impact OEM partnerships. This isn't just about managing relationships-it's about unlocking new value. You'll harness your deep understanding of partner ecosystems, programs, and solutions to architect bold, cross-functional strategies that drive digital transformation and accelerate revenue. As the strategic connector, you'll align sales, marketing, and solution teams to co-create go-to-market plans that spark demand, maximize incentives, and elevate partner performance. From driving pipeline and expanding market reach to uncovering untapped opportunities, you'll turn collaboration into competitive advantage-fueling growth for both our partners and our business. If you're driven by innovation, energized by partnerships, and ready to lead with purpose, this is your opportunity to shape the future of alliance-led growth. **Remote USA based role with preference for someone based in Northeast** **Responsibilities** **:** + Channel role working with select OEMs to grow those businesses through focused plans and execution + Has direct experience with OEM programs, solutions and technology to act as SME for our Growth team as we continue to build out our OEM business. + Drives awareness and value to OEM sales team about our differentiation and offerings + Serve as overall liaison between Partner(s) and Company to maximize current and future sales opportunities + Strategic planning, revenue and re-investment dollar growth targets and input into all operations necessary to profitably retain, grow and service the customer + Proactively nurture, influence and build our partnerships to drive larger impact for our organization and our customers + Act as SME on partner programs, processes and systems as they relate to incentive programs, technology and educate sales/technical/management on how to maximize the programs + Forecasting, tracking and reporting of revenues, maximizing rebates based on sales/programs + Ensure all certifications are maintained as necessary + Facilitate targeted account planning to drive opportunities (e.g., digital transformations), connecting our sellers and partner teams to work closely together to align OEM solutions to specific business needs across horizontals and verticals + Bring stakeholders from different parts of the business (account teams, solution teams, business development and marketing) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust + Drive leads and opportunities and work with our Growth Team to provide recommendations on solutions, practice coverage and marketing campaigns. Lead partner strategy efforts and engage in partner-to-Compucom collaborations to provide solutions to customers and to scale offerings + Build and support business plan for demand generation, opportunity tracking and deal registration + Accelerate digital transformation by driving or influencing cloud consumption usage across all cloud solutions + Serve as an escalation point for issues that must be resolved to avoid negatively impacting the relationship and profitability + Educate internal teams as necessary on new product introductions, transitions, competitive advantages, programs and opportunities to identify sales within geo/vertical customer base **Skills & Qualifications:** + Bachelor degree or equivalent in sales, marketing, business. + 6+ years of core sales, channel sales, industry or solution selling, business development experience or channel relationship management + Demonstrated experience driving business development initiatives with HPE, Dell or other advanced technology and security partners, providers in channel sales or partner organizations + Inclusive and collaborative - driving teamwork and cross-team alignment + Strong partner relationship management and solution development skills + Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences + Demonstrated sales impact related to OEM growth plans and execution for HPE, Dell and/or other advanced technology and security partners **Wage Range** **:** The annual starting salary for this position is between $90,000 - $132,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation** **:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **:** This posting is anticipated to remain open until December 2, 2025. Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Document and identify gaps in IT and business processes through process mapping to illustrate current and future state. Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate. Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations. Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases. Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation. Perform other duties as assigned Qualifications High School Degree and Bachelors degree in Business, Finance, Engineering, Science or Math is desirable or equivalent work experience required. 3 to 6 years experience Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline Experience in Information Technology preferred. Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes Knowledgeable on business process modeling, process mapping. Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use. Ability to resolve minor conflicts/issues using different tactics for prior to escalation. Work with team members to understand the needs of the project. Strong verbal and written communication skills. Strong facilitation and presentation skills Additional InformationDuration: 2 Months

Stefanini Group is hiring! Stefanini is looking for a Medicare Business Intelligence Analyst for 100% Remote. For quick Apply, please reach out to Sudhanshu Shrivastava: **************/ *********************************** W2 candidates only! Job Summary: Snowflake implementation - full-cycle migration and optimization Alteryx - for developing workflows, batch jobs, and automation Python and VBA - for building interfaces and automation scripts Integration of Snowflake with MS Access, including handling 32-bit vs. 64-bit compatibility issues Data source migration - updating all connections from Oracle to Snowflake Streamlit - for building interactive forms and reports Power BI and Power Query - for dashboard and visualization development Essential Functions: Create visual design solutions and easy-to-understand reports and dashboards that deliver insights. Analyzes, designs, codes, configures, tests, debugs, deploys, documents and maintains reporting assets. Utilizes appropriate methodologies for collecting, analyzing, and presenting data and information by making use of basic BI reporting tools. Works with internal/external team(s) to define necessary information and create solutions based on requirements. Works with Sr. and Lead Analysts to ensure that processes and services are continuously monitored for data accuracy, quality, effectiveness, and efficiency. Supports processes and quality improvement activities. Participates in Agile ceremonies determining the nature and scope of project activities and processes to be developed or modified, working across teams to communicate development dependencies to accomplish final solution. Performs job-related duties in conformance with DS standards. Coaches less experienced Business Intelligence Analysts. Provides analytics that can turn data into critical information in understanding a systemic business need. #LI-SS3#LI-REMOTE Qualifications: Required Bachelor's Degree or equivalent in business, liberal arts, computer science, application programming, software development, information systems, database administration, mathematics, engineering, or other related field 2 years of relevant experience Required Technical Skills: Must Have: Alteryx Power BI Python Snowflake Nice To Have: Medicare Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group: The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

IT Field Service Technician Pay Range: $17.00 - $21.00 per hour CompuCom Systems, Inc. delivers end-to-end managed services, technology solutions, and consulting to support the digital workplace for enterprise, mid-market, and small-business clients. We help organizations focus on what matters most-serving their customers-by providing exceptional IT support, innovative technology, and operational excellence. We are seeking a reliable and customer-focused IT Field Service Technician to support our national home improvement retail client. This role requires strong technical troubleshooting abilities, professionalism, and the ability to work independently while delivering an excellent customer experience. Responsibilities As an IT Field Service Technician, you will: * Provide on-site technical support for IT hardware, software, and network devices across multiple retail locations. * Travel up to 125+ miles daily within an assigned route to resolve client issues. * Perform triage, troubleshooting, upgrades, and repairs on IT equipment including POS systems, PCs, printers, thin clients, access points, servers, and network switches. * Support AC/DC power systems and basic backup power concepts. * Install, terminate, and troubleshoot copper and fiber cabling (preferred). * Document all work performed, update service tickets, and close cases daily. * Communicate effectively with store personnel, providing clear explanations of technical issues. * Practice strong time management to complete tasks ahead of schedule. * Occasionally work at heights of 20-25 feet (lift training provided). * Build strong customer relationships and ensure a positive service experience. Qualifications Required: * Minimum 1 year of IT technical support experience * CompTIA A+ Certification * Valid Driver's License * Ability to lift 25 lbs Preferred: * CompTIA Network+ * Experience with Windows OS, mac OS, Linux/Unix * Knowledge of POS hardware, retail systems, and network appliances * Emotional intelligence and ability to adapt communication to the customer's understanding * Familiarity with ticketing tools, service documentation, and field-based decision-making What You Bring (Self-Knowledge & Skills) * Strong customer service mindset * Ability to work independently and manage time effectively * Professional demeanor and communication skills * Problem-solving and troubleshooting mindset * Reliability, accountability, and attention to detail

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a **Sr. ServiceNow Architect** to join our team. We are seeking a Senior ServiceNow Architect to join our dynamic IT team. The ideal candidate will bring deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management (ITSM)** and **IT Operations Management (ITOM)** modules. This role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to the Senior Director and Practice Leader. This role will be front-and center in consulting engagements with Compucom's existing and potential new customers. **Responsibilities** + Design and architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM, ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow roadmap development and help define governance for platform usage. + Partner with business stakeholders to gather requirements, define solution architecture, and ensure alignment with enterprise strategies. + Create and maintain architectural diagrams, data models, and integration blueprints. + Provide technical leadership and mentoring to developers and admins on best practices. + Evaluate new features, plugins, and integrations and make recommendations for adoption. + Ensure platform security, compliance, performance, and scalability through proper design. + Oversee complex integrations with third-party systems using APIs, MID servers, and IntegrationHub. + Lead design review sessions and ensure development aligns with architectural standards. + Manage upgrades and ensure backward compatibility of customizations and integrations. + Collaborate with ServiceNow product managers, business analysts, and enterprise architects. + Face off with Account Teams on technical matters related to ServiceNow. **Skills & Qualifications** + Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). + 7+ years of experience working with ServiceNow, including at least 3 years as an Architect. + ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in at least one module - ITSM or ITOM, (HRSD not applicable at this time.). + Strong understanding of ITIL frameworks and processes. + Exposure to AI/ML capabilities within ServiceNow (e.g., Predictive Intelligence). + Proven experience with ServiceNow application development, scripting, and workflows. + Experience designing and integrating ServiceNow with enterprise systems (e.g., Active Directory, CMDB, Monitoring Tools, HR Systems). + Deep knowledge of platform architecture, MID servers, ACLs, and service portal design. + Excellent customer skills, comfortable influencing senior executives. + Excellent communication, leadership, and problem-solving skills. + ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA). + Experience with Agile or DevOps methodologies. + Experience integrating external, non-ServiceNow AI/ML capabilities with ServiceNow. + Familiarity with ITOM integrations with cloud platforms like AWS, Azure, or GCP. + ITIL v3 or v4 Certification a plus. **Wage Range** **:** The annual starting salary for this position is between $ **135,000 - $198,000** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Job Description Senior Associate, Fund Services Duration: Full time, W2 role ***client is unable to sponsor now or in the future*** Overview: The Senior Associate of Fund Services acts as the main contact/liaison between our client and various Fund Managers. This position manages planned projects and ad-hoc projects. The position also provides support to other departments. The primary objective of this position is to ensure seamless Fund Manager onboarding and fund administration. Responsibilities: Maintain the main line of communication between our client and underlying investment funds. Coordinate initial investments, additional investments, and redemption requests between our client and underlying private funds. Prepare, review, and organize documentation requirements for our client entities including, but not limited to, AML/KYC, tax documents, binding legal agreements, etc. Facilitate internal communication and business workflow as it impacts Advisor Support, Accounting, Research, and Business Development departments. Assist auditor in the annual external Audit. Coordinate efforts between internal departments to ensure timely delivery of all materials. Distribute appropriate materials and confirmations to Fund Managers when required. Gather data requests such as redemptions parameter, close cadences, and commitment history and provide to the respective parties. Maintain fund close dates to ensure fund not deadlines are not missed. Cleanly track fund close history for historical and future client investments. Attend internal and external meetings to be available for fund information requests and document dissemination. Required Skills: Detail oriented with strong interpersonal, professional and organizational skills 2+ years of Paralegal or legal assistant experience preferred Experience with tax documents is a plus Exceptional written and verbal communication skills Strategic planning, scheduling, and time-management skills Demonstrate desire to become involved and work with the team to help the business grow Bachelor's degree

Details: Stefanini Group is looking for Cyber Security Engineer for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at **************/**************************** for faster processing. Thank you! **** 100% Remote Role *** We are seeking a motivated and experienced Mid-Level Security Engineer to join our dynamic security team. The ideal candidate will have a strong background in endpoint detection and response (EDR) solutions, as well as experience with security information and event management (SIEM) systems. You will support the upcoming ADR (Advanced Detection and Response) solution replacement project, ensuring seamless integration of EDR logs and maintaining our security posture. Key Responsibilities: Support the implementation and integration of the new ADR solution, ensuring it meets organizational security requirements. Collaborate with cross-functional teams to gather requirements and design effective EDR and SIEM integrations. Monitor and analyze security events and incidents generated by EDR and SIEM tools, providing timely escalation and remediation recommendations. Develop and maintain security policies, procedures, and documentation related to EDR and SIEM technologies. Conduct security assessments and vulnerability analyses to identify potential risks and provide mitigation strategies. Participate in incident response activities, including investigation, analysis, and reporting of security incidents. Assist in the development and delivery of security awareness training for staff and stakeholders. Stay current with emerging threats and security technologies, providing recommendations for improvements to existing security measures. Details: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field; relevant experience may be considered in lieu of a degree. 3-5 years of experience in security engineering or a related role, with a focus on EDR and SIEM technologies. Proven experience supporting EDR solutions and integrating EDR logs into SIEM systems. Strong understanding of security frameworks, standards, and best practices (e.g., NIST, ISO 27001, CIS Controls). Familiarity with incident response processes, threat hunting, and vulnerability management. Experience with scripting or programming languages (e.g., Python, PowerShell, Bash) for automation and tool integration. Relevant security certifications (e.g., CISSP, CISM, CEH, CompTIA Security+) are highly desirable. Additional Requirements: Excellent analytical and problem-solving skills with a keen attention to detail. Strong communication skills, both verbal and written, with the ability to convey technical information to non-technical audiences. Ability to work independently and collaboratively in a fast-paced environment. A proactive attitude toward continuous learning and professional development in the cybersecurity field. Experience with cloud security frameworks and technologies (AWS, Azure, GCP) is a plus. Knowledge of regulatory compliance requirements (e.g., GDPR, HIPAA, PCI-DSS) is advantageous. #LI-AH1#LI-REMOTE

NSC Global is a trusted IT services and solutions provider supporting some of the world's largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments. To strengthen our onsite support teams across North America and Canada, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users. Role Overview This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation. Responsibilities Job description: Primarily support end user devices such as the following: Support SW Microsoft products (e.g. Windows 11/Ms Outlook) iPhone configuration Intune Knowledge TeamViewer Knowledge Excellent communication skills Network knowledge WIN11 Imaging Local and network printer knowledge Active Directory Ms Teams IT Asset Inventory Thermal printer support Handheld Scanner support Video Conferencing equipment Experience in ServiceNow ticketing system Previous experience supporting IT in a plant environment NOTE: Wearing of steel-toed shoes required Qualifications Technical Skills Good understanding of PC and printer hardware Experience with Microsoft Windows operating systems Familiarity with standard office applications (Microsoft Office, etc.) Networking knowledge (TCP/IP, Wi-Fi, VPN) Exposure to ticketing tools (ServiceNow) Non-Technical Skills Strong customer service mindset Ability to multitask and prioritize in a busy environment Clear verbal and written communication Willingness to learn and develop new technical skills Reliability, professionalism and a hands-on working style Qualifications Technical college diploma or equivalent in computer science or related field A+ Certification (or willingness to obtain) OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment Why Join NSC Global? Work with leading global enterprises Opportunities for training, certification and career growth A supportive, international team environment Real hands-on experience in diverse customer environments If you want a role that combines learning, hands-on work and real impact, we'd love to hear from you.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a new opportunity for a qualified **Education Partnerships Analyst** to join their team in a **remote** position. **Duties and Responsibilities** **:** + Manage administrative tasks related to the evaluation, onboarding, and maintenance of education partners + Export, organize, and report on submissions from prospective partners + Respond to inquiries regarding different education products and programs with professional messaging and follow-up + Collect and organize sponsorship engagement requests and assist in onboarding new partners, including gathering media kits and test accounts + Create and maintain records in internal tools, ensuring partner information-including main contacts, offer URLs, logos, and support contacts-is accurate and up to date + Guide existing partners through the renewal process and provide support for escalated issues requiring third-party communication + Regularly update and maintain contact lists using quarterly surveys and coordinate the collection of media assets for promotional purposes + Support the fulfillment of swag for partner engagements and assist with volunteer programs for partnered educational events + Process applications from students and faculty seeking academic benefits + Respond to support inquiries from educational users, providing timely and effective assistance **Skills and Qualifications** **:** + Motivated to continuously contribute to users, team, and company's success + Proven ability to excel in fast-paced, dynamic environments while managing a high volume of tasks + Exceptional organizational and time management skills + Enjoy helping others, finding solutions, and resolving obstacles creatively + Aptitude for identifying emerging trends and improvement opportunities, thinking strategically, and brainstorming creative solutions + Collaborative team player with a focus on building strong working relationships across Education teams + Clear and professional communication skills, both written and verbal **Wage Range** : The rate for this position is between **$21.70 - $31.85 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Project Manager II to join our team. A Low Voltage Project Manager oversees the planning and installation of low voltage systems. These systems typically include network infrastructure, telephony, VoIP, closed-circuit television (CCTV), access control, alarm systems, public address, and premise wiring. **Responsibilities** + Project Management: Lead and manage low voltage installation projects from initiation to completion. + Develop detailed project plans, schedules, and budgets, ensuring adherence to timelines and financial constraints. + Team Coordination: Collaborate closely with other project managers and internal teams to ensure alignment and efficient project execution. + Resource Management: Predict and manage resources effectively. Prepare budgets based on the scope of work and resource requirements. + Cost and Time Management: Monitor project costs to meet budget and track progress. + Keep stakeholders informed of project status and address any issues promptly. + Vendor and Subcontractor Coordination: Coordinate with cross-functional teams, subcontractors, and vendors to ensure smooth project execution. + Tools: Smart Sheet and Blue Beam experience preferred. **Skills & Qualifications** + **_Experience with Low voltage cabling is required_** + 40% Travel is required + 3+ years of project management experience, preferably for an IT company preferred + Read and navigate Blueprints + Willing to access / use lifts. + Ability to "walk" a Distribution Center at least once a quarter. (1.2Mil Sq. Ft. buildings) + Project Management Professional (PMP) certification preferred + Intermediate level of proficiency with MS Project, Excel, Visio, and PowerPoint with experience presenting to stakeholders and / or Senior Leadership. + Exemplary oral and written communication skills + Build relationships at all levels and work in a team atmosphere **Wage Range** **:** The annual starting salary for this position is between $75 **,000 - $110,000** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Pay Rate: $35.00/HR W2 Hours: Monday-Friday, 9am-6pm Duration: Open-ended contract Supermicro is seeking a Field Engineer who will be responsible for fieldwork at customer sites to resolve and repair server systems. The Field Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to support our Global Service network and help build a world-class Field Engineering organization. Essential Duties and Responsibilities: On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times Ensure escalation situations are managed and corrected quickly and professionally Provide 2nd line support to the reseller/distributors in all aspects of customer support Have a very high level of enterprise solution product knowledge Work with Technical Account Manager, Service Manager, and Product Manager to define service programs Provide and contribute information such as fault triage and training materials Run tests and simulations at our facility to assist with problem-solving Travel to the field to train and or resolve customer issues Train new service engineers Able to work under the Technical Account Manager's direction and take ownership of customer base Demonstrate the ability to be self-sufficient in the field Able to defuse challenging situations Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations Determines requirements and/or root cause of technical issues by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Ability to produce meaningful reports and metrics is a plus Ability to lift 35-lbs. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred Minimum of 3 years' experience in field support servicing complex X86 systems and parts preferred Will consider an associate degree in electrical technology, electronics, or equivalent military experience Work experience in large enterprises or certification in Windows and Linux environments is a plus Emphasize break/fix experience and on-site customer service experience Hands-on experience with servers (Supermicro, EMC, DELL, HP) Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues Strong technical communication skills to lead investigations with engineers of multiple disciplines Strong written and verbal communication skills, project management skills, and solid time management skills Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions Full professional proficiency in English (read/write/speak) Familiarity with Linux is a plus

nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a North American headquarters in New York, NY. Please review our website at ***************** for more information on our organization. Job Description Principle Duties and Responsibilities Analysis and Reporting: Analyze and research revenue usage streams to ensure all transactions are correctly billed. Analyze revenue streams to detect and correct revenue leakage accounting matters, providing accurate and comprehensive documentation of issues identified and resolutions reached. Identify, investigate and resolve unusual, inaccurate and unexpected revenue fluctuations. Month-end: Participate in month-end billing and revenue accounting processes, to ensure revenue streams are reconciled Process Improvement: Identify opportunities to improve broad, cross-functional business processes and related systems. Assist implementation efforts as required. System and Data Analysis: Work closely with systems/tools team and to research and investigate revenue reconciliation issues as data moves between systems. Troubleshoot data feeds and provide recommendations for short-term and long-term system and process improvement Qualifications Skills & Experience Demonstrated performance of researching, conducting investigations, and/or studies sufficient enough to recommend change in current state process. Great oral and written communication skills to interact with upper levels of management. Willing to work extended hours during peak periods. Planning and Organizing - Establishes a systematic course of action for self and others to assure accomplishment of a specific objective, determining priorities and allocating time and resources effectively. Initiative - Prepares for problems or opportunities in advance Interpersonal - Direct and diplomatic in dealing with others to achieve goals Influence - Demonstrates different influence styles as appropriate to situation while maintaining positive relationships Communication - Effectively transfers thoughts and expresses ideas using speech, listening skills and writing skills to influence others to gain their support. Adaptability/Flexibility - Quickly adjusts to new, different, or changing requirements Accountability - Holds self and others accountable for results Business Acumen/Strategic Business Perspective - Has an understanding of key business fundamentals, the drivers of the financial health and viability of the organization, and takes responsibility for maintaining its ongoing fiscal soundness Coaching - Improve skills of self and others by identifying areas of performance strengths and improvements, providing specific feedback through coaching, mentoring and development opportunities Advanced Excel and Access skills required, with interest and aptitude to work with large amounts of data. Well-developed problem-solving and analytical skills. Able to discern alternatives and make objective recommendations, understand how to effectively work with other business groups to accomplish goals. Project management ability. Able to act as primary owner of individual projects, analyses or processes. Ability to work cross-functionally outside immediate work group. Natural curiosity regarding how to make improvements. Ability to remain flexible in a fast paced and rapidly changing environment. Purpose of Role: To protect and optimize revenues and profits Additional Information All your information will be kept confidential according to EEO guidelines. Direct hire position with excellent benefits & PTO.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Lansweeper Support Specialist** to join their team **remotely** and provide end-user support. This role is responsible for ensuring the reliable performance, maintenance, and continuous optimization of the Lansweeper platform, allowing design and deployment teams to focus on strategic design initiatives. **Duties and Responsibilities** **:** + Execute and manage software updates (cloud and hubs/sensors instances) + Monitor system health and performance + Develop and maintain critical dashboards + Coordinate with internal stakeholders and external vendors + Support automation, integration, and data quality initiatives to enhance system efficiency and accuracy, while improving visibility into obsolete assets, system vulnerabilities, and lifecycle status + Collaborate closely with the design and implementation teams to identify and deliver new capabilities that expand the functionality and adoption of Lansweeper, driving greater maturity and effectiveness in OT asset management practices across company sites + Manage Lansweeper configuration, updates, and reporting + Ensure accurate asset discovery and system health + Providing reporting and training as needed + Establish key reporting and continuous improvement metrics + Establish a CoP (Community of practice) for all key stakeholders + Develop and maintain scripts (PowerShell, Python) for automation and system integrations in general + Consolidate installation details for every site (Sensors, Hubs, passwords, documents, settings etc.) + Act as liaison between deployment team, business users, and vendors for support and feature requests + Establish critical partnerships with design teams and vendors to ensure all support issues are properly channeled and addressed + Coordinate firewall / network requests and ensure Lansweeper aligns with OT cybersecurity standards when issues related to live installations arise + Identify gaps, collect feedback, and propose enhancements to improve system usability **Skills and Qualifications** **:** + Bachelor's degree in engineering, computer science, or related field + Minimum 4+ years of OT experience with strong automation skills + Hands-on experience with Lansweeper (or similar asset management tools) + Knowledge of cloud-based IT enterprise environments (REST APIs, AWS, GCP or Azure) + Familiarity with OT cybersecurity principles and compliance frameworks + Team player with the ability to support and work remotely + Successfully work with teams and work on their own + Lansweeper administration and reporting knowledge + Knowledge of networking fundamentals (TCP/IP, VLANs, firewalls) + Knowledge of scripting (PowerShell, Python) for automation and integrations + Understanding of IT/OT integration and secure architectures + Strong communication and coordination skills **Wage Range** : The rate for this position is between **$33.75 - $49.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at ***************** for more information on our organization. Job Description Responsibilities Read and understand statement of work for assigned account(s) and ensure support team adherence to contracted service support. SLA performance & attainment. Primary interface for area management. Primary interface for customer. Customer satisfaction as it relates to operations. Continuous improvement (always looking for new and improved ways to get the job done). Process documentation and adherence. Training supervisors and process analyst. Coaching and mentoring supervisors and process analysts. Performance management for supervisors and process analysts. Performance management for non-exempt employees. Volume forecasting and staffing. Cost to budget performance. Qualifications 2-4 years' experience in helpdesk services or deskside support High School grad Expert understanding of the MS Suite with a focus on MS Excel Ability to document processes and procedures Excellent communications skills Coaching and mentoring skills Additional Information All your information will be kept confidential according to EEO guidelines.

**IT Field Service Technician** **Pay Range:** $17.00 - $21.00 per hour CompuCom Systems, Inc. delivers end-to-end managed services, technology solutions, and consulting to support the digital workplace for enterprise, mid-market, and small-business clients. We help organizations focus on what matters most-serving their customers-by providing exceptional IT support, innovative technology, and operational excellence. We are seeking a reliable and customer-focused **IT Field Service Technician** to support our national home improvement retail client. This role requires strong technical troubleshooting abilities, professionalism, and the ability to work independently while delivering an excellent customer experience. **Responsibilities** As an IT Field Service Technician, you will: + Provide on-site technical support for IT hardware, software, and network devices across multiple retail locations. + Travel up to **125+ miles daily within an assigned route** to resolve client issues. + Perform triage, troubleshooting, upgrades, and repairs on IT equipment including POS systems, PCs, printers, thin clients, access points, servers, and network switches. + Support AC/DC power systems and basic backup power concepts. + Install, terminate, and troubleshoot **copper and fiber cabling** (preferred). + Document all work performed, update service tickets, and close cases daily. + Communicate effectively with store personnel, providing clear explanations of technical issues. + Practice strong time management to complete tasks ahead of schedule. + Occasionally work at heights of **20-25 feet** (lift training provided). + Build strong customer relationships and ensure a positive service experience. **Qualifications** **Required:** + Minimum **1 year of IT technical support experience** + **CompTIA A+ Certification** + Valid **Driver's License** + Ability to lift **25 lbs** **Preferred:** + CompTIA Network+ Experience with Windows OS, mac OS, Linux/Unix + Knowledge of POS hardware, retail systems, and network appliances + Emotional intelligence and ability to adapt communication to the customer's understanding + Familiarity with ticketing tools, service documentation, and field-based decision-making **What You Bring (Self-Knowledge & Skills)** + Strong customer service mindset + Ability to work independently and manage time effectively + Professional demeanor and communication skills + Problem-solving and troubleshooting mindset + Reliability, accountability, and attention to detail CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a **Level 4 Networking Technician** to join their team **onsite** in Twinsburg, OH. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams. This technician will work the hours of **3:00PM to 11:00PM EST** , supporting the **2** **_nd_** **shift,** and be part of the on-call rotation. **Duties and Responsibilities** **:** + Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests + Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components + Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers + Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration + Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling + Assisting with material control to ensure all required materials are available to complete the daily work + Ensuring quality and safety guidelines are followed + Ensuring ticketed requests are assigned, communicated, and addressed within client SLA + Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary + Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA + Receiving hardware shipments for data center equipment landings + Validating purchase order accuracy of hardware received + Unboxing and recycling of materials + Moving equipment from dock to staging areas and or to DC racks + Installation or retrofitting of server racks - rail and shelving installation + Power and network cable installation and cable management + Scanning and labeling of installed devices (network or server) + Designating parts identified for spare part stock inventory + Proper e-waste handling and disposal + Equipment shipping and receiving as needed + Providing escort service for vendors / techs + Performing work request tasks from ServiceNow ticket system + Working in datacenters, networking rooms **Skills and Qualifications** **:** + Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education + Minimum 4+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience) + Minimum 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required + Minimum 3+ years of combined experience working in data centers, labs, or server room environments required + Network cabling certifications required + Belden Certified Cable Installer + SYSTIMAX Installation and Maintenance + Corning Certified Fiber Installer certifications + Panduit + Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems) + Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems + Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents + Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials + Structured Network Cabling experience + Copper: Cat5, Cat5e, Cat6, Connector Types RJ45 + Fiber: Multimode, Single Mode, Connector Types - ST, SC, LC + WIFI hardware experience + Wireless LAN Controllers + Wireless Access Points + Networking experience + IP Addressing, Layer 2 VLAN etc + Experienced in Ethernet Switching hardware + Chassis, Supervisor, Line Cards, Power Supplies etc + Transceiver Types - SX, LX, SR, LR etc + Cable Troubleshooting Knowledge / Experience + Fluke Testers: Copper - Wire Map, Link Test etc, Fiber - OTDR Testing + Fluke Aircheck: Wireless Testing + Strong communication skills when using phone, email, or face to face + Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) + Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) + Must be able to work independently as well as in teams of 3-4 and be flexible + Must be able to lift 35 lbs. solo + Must be willing to travel between buildings using personal car / foot + May be required to walk / sit / stand / crawl / kneel for extended periods + Must have excellent customer service skills and written / verbal communication skills + Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10 **Wage Range** : The rate for this position is between **$24.00 - $40.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a **Level 3 Networking Technician** to join their team **onsite** in Twinsburg, OH. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams. This technician will work the hours of **3:00PM to 11:00PM EST** , supporting the **2** **_nd_** **shift,** and be part of the on-call rotation. **Duties and Responsibilities** **:** + Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests + Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components + Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers + Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration **Skills and Qualifications** **:** + Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education + Minimum 3+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience) + Minimum 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required + Minimum 3+ years of combined experience working in data centers, labs, or server room environments required + Data center experience required + Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems) + Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems + Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents + Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials + Structured Network Cabling experience + Copper: Cat5, Cat5e, Cat6, Connector Types RJ45 + Fiber: Multimode, Single Mode, Connector Types - ST, SC, LC + WIFI hardware experience + Wireless LAN Controllers + Wireless Access Points + Networking experience + IP Addressing, Layer 2 VLAN etc + Experienced in Ethernet Switching hardware + Chassis, Supervisor, Line Cards, Power Supplies etc + Transceiver Types - SX, LX, SR, LR etc + Cable Troubleshooting Knowledge / Experience + Fluke Testers: Copper - Wire Map, Link Test etc, Fiber - OTDR Testing + Fluke Aircheck: Wireless Testing **Wage Range** : The rate for this position is between **$19.20 - $26.40 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Deskside Technician** to join their team **onsite** in Cincinnati, OH and provide end-user support. **Duties and Responsibilities** **:** + Consistently communicate and plan with local management team + Synchronize schedules and work plans + Physically visit key stake holders at minimum once per day + Address all support tickets within SLA's (ServiceNow) + Support users that are working from home, while travelling, and while onsite + Consistently check and work open tickets and tasks, making clear and concise notes, and resolving work in a timely manner + Proactively prepare equipment (laptops, phones, order forms) + Follow up on incorrectly filed or missing paperwork/forms with local management staff + Assist with IT support on conference room meetings (as needed) + Assist users on using their computers, train on how to use features in Office/M365 applications **Skills and Qualifications** **:** + A+ certification (or capable of attaining A+ certification within 90 days from hire) + Desktop or Laptop hardware repair familiarity (capable of attaining certification within 120 days from hire) + Familiarity of ticketing systems and SLA metrics, preferred experience with ServiceNow + Able to lift 50 lbs. + Experience with Imaging computers using provided tools + Experience with Windows 11 in an Active Directory domain environment + Understanding of User accounts and Computer accounts in Active Directory + Experience with Microsoft Office applications, multiple generations of Outlook and O365 online use on both Windows computers and mobile devices + Understanding of TCP/IP basics, and how DHCP and DNS function with Windows computers + Experience with Printer Driver installation and configuration, for both personal printers, and large Multi-Function Copiers systems from Sharp and Canon + Must be organized and proactive + Maintain a clean and professional appearance and professional demeanor **Wage Range** : The rate for this position is between **$20.80 - $28.60 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Field Technician** to join their team in Bellefontaine, OH and provide end-user support. **This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver's license (Real ID compliant), clean MVR, and a reliable vehicle.** **Duties and Responsibilities** **:** + Project focus on upgrading advanced commercial printers at retail locations + Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit + Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems + Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment + Install and remove equipment and systems as required + Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems + Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner + Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes + Determine the most cost-effective repair / resolution to minimize customer downtime **Skills and Qualifications** **:** + Minimum 2 to 3+ years of field service experience, specifically in commercial printers required + Must be able to do extensive traveling via plane and / or car + Must have commercial / large printer experience; Lexmark printer certification nice to have + Experience working on commercial printers and have an electronics / mechanical aptitude + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Working knowledge of the Microsoft Office application suite including MS Outlook + Experience with multi-platform Windows O / S required + Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration + Ability to work independently in a retail environment + Ability to lift up to 50lbs. + Excellent customer service skills and professionalism + Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers + Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality + Demonstrated capability to achieve results in a fast-paced, client-driven environment **Wage Range** : The rate for this position is between **$18.75 - $27.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.