CompuCom Systems Inc jobs - 20 jobs

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wide variety of clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution + Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain effective relationships with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones, and tablets etc. + Support end users in their use of applications such as Microsoft Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management) + Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets). + Communicates with customers at all levels of technical and non-technical skills sets **Skills & Qualifications:** + Associates degree preferred, or technical training + 1-2 years related experience + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy) to manage and track incidents preferred + Active Directory and Exchange experience preferred **Wage Range** **:** The hourly rate for this position is between $13.50 - $19.80 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Digital Sales Executive - Finance (Remote / Home Based opportunity across the US) Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? As a Digital Sales Executive, you will develop new relationships using a consultative selling approach for significant revenue growth. By properly identifying and qualifying each opportunity, expertly positioning Stefanini, clarifying the drivers for success, designing the proper solution, and defining and executing the strategy, you will close profitable and sustainable revenue streams in the market. This full-time opportunity focuses on identifying and understanding the current pain points of organizations in the Banking, Financial Services and Insurance industry segments, and combines our IT & Digital Solution Portfolio to solve client problems and cultivate innovation and optimization. What do you need to succeed? Are you pro-active, constant learner, self-starter, with a competitive drive and a focus on growth? Are you able to stay focused on results despite changing conditions? You are a great fit for us! What makes you the right candidate for this role? · You should have 6+ years of sales experience in consulting services as well as experience managing deals over of $5M TCV. · Bachelor's degree, preferably in Engineering, Computer Science, or Business. · Experience selling digital solutions integrated with cloud and business application for the Banking, Financial Services and Insurance industries. · You see the benefit of prospecting and cold calling to capture the client's attention and create interest in Stefanini Digital solutions. · Experience closing deals by managing the full sales cycle of new business leads. · Experience working in a fast-moving and evolving sales environment and adopting innovative lead generation techniques. Being effective at cold calling, networking, and are familiar with online tools for client research. · Ability to build long-term relationships with clients and be the trusted advisor at CXO level. What you will get · Join a global company that is expanding year over year and is aggressively driving Digital Services Engagements. · Work with brilliant minds, often within a global capacity. · Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more. · Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we are different · Brazilian and privately owned company. · Agility, flexibility, and innovation are in our DNA. · Flat organizational structure which enables faster communication and decision making. · Open floor plan environment where collaboration is highly encouraged! Take a look for yourself Here's one of our own Vice Presidents of Business Development, talking about growth opportunities and sharing a bit of her own successful career within Stefanini: ******************************************* This position is a remote / home based opportunity!

Stefanini Group is hiring! Stefanini is looking for a Production Supervisor, Toledo, OH (Onsite) For quick apply, please reach out Lokesh Sharma at ************/*************************** The Production Supervisor will be responsible for managing small work teams in a fast paced, high volume, unionized, manufacturing environment. The Production Supervisor is responsible for ensuring team safety; building teams and training / allocating manpower; driving and implementing continuous improvement solutions to improve product quality and reach throughput and cost targets; and ensuring team morale Responsibilities Coordination of all activities to achieve business metrics and implement processes and initiatives Ensure the production plan is met; analyze issues with other roles, drive and implement continuous improvement activities and sustainability of solutions inside the zone Ensure a safe workplace, by leading the Team to improve safety in the area and enforce the use of mandated safety tools and procedures Ability to understand losses during the Shift, use the C-Matrix to coordinate SPW activities and improve Zone performances Proactively analyzes quality KPIs related to the Zone, prioritizes quality issues and properly guides Team Leaders Experience Required Candidates must be able to work any shift. MUST HAVE A VALID DRIVERS LICENSE High school diploma or GED Ability to work any shift and overtime as required Excellent organization, written and oral communication skills Excellent interpersonal skills and ability to interface with various levels of employees within all areas of the Plant from hourly represented employees to Senior Leadership as required Ability to build effective business relationships with plant leadership and customers Ability to handle multiple projects simultaneously Goal oriented self-starter with ability to lead teams Ability to coach/mentor/develop team members Must have a working knowledge of Microsoft Office 100% onsite Preferred Qualifications Bachelor's degree in a technical field 2 or more years' experience in supervision in a high-volume environment. Demonstrated ability to coach/mentor/develop team members Previous experience working in a union environment Experience in continuous improvement systems and lean manufacturing Working knowledge of Google Suite software programs **Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*** Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company. #LI-LS1 #LI-ONSITE

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Document and identify gaps in IT and business processes through process mapping to illustrate current and future state. Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate. Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations. Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases. Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation. Perform other duties as assigned Qualifications High School Degree and Bachelors degree in Business, Finance, Engineering, Science or Math is desirable or equivalent work experience required. 3 to 6 years experience Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline Experience in Information Technology preferred. Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes Knowledgeable on business process modeling, process mapping. Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use. Ability to resolve minor conflicts/issues using different tactics for prior to escalation. Work with team members to understand the needs of the project. Strong verbal and written communication skills. Strong facilitation and presentation skills Additional InformationDuration: 2 Months

Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.'s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems. ACET is seeking a senior Business Development (BD) professional to lead growth efforts within the U.S. Army Aviation market, with a primary focus on platform and related rotary-wing aviation programs. This role is responsible for identifying, shaping, and capturing Army aviation opportunities by leveraging deep domain expertise, established customer relationships, and a proven understanding of the Army acquisition and sustainment ecosystem. The successful candidate will play a critical role in expanding ACET's presence across aviation sustainment, modification, training, logistics, PMI, and CMS contracts. **Please note that this is a remote position however the candidate should be able to travel frequently to customer sites.** Key ResponsibilitiesBusiness Development & Capture Lead identification, shaping, and capture of Army rotary aviation opportunities, with emphasis on UH-60 Black Hawk programs Develop and execute capture strategies from early shaping through contract award Engage customers 12-18 months prior to RFP release to influence requirements and acquisition approaches Serve as ACET's primary interface with Army Aviation stakeholders for assigned pursuits Build and maintain a probability-weighted pipeline aligned with company growth objectives Customer & Partner Engagement Maintain strong relationships with: Army Aviation Program Managers (PMs) PEO Aviation and AMCOM stakeholders Contracting officers and sustainment organizations Establish and manage teaming relationships with primes, OEMs, and strategic partners Represent ACET at industry days, conferences, and customer engagements Market & Competitive Intelligence Monitor Army aviation budgets, forecasts, and acquisition plans Track competitor activity and incumbent positions Advise leadership on bid/no-bid decisions based on win probability and strategic fit Internal Leadership & Coordination Collaborate with technical, program management, pricing, and proposal teams Ensure ACET offerings are aligned with customer needs and evaluation criteria Support proposal development with customer insights, win themes, and competitive positioning Required QualificationsExperience 10+ years of experience in DoD or Army-focused business development, capture management, or program leadership Demonstrated success winning Army aviation or defense contracts Strong working knowledge of the Army Acquisition Process, including: PEO Aviation PM Utility Helicopters AMCOM / Redstone Arsenal Experience with IDIQs, task orders, BOAs, and aviation sustainment contracts Domain Expertise Background in rotary-wing aviation, preferably UH-60 Black Hawk or closely related platforms Experience in aviation sustainment, MRO, training, logistics, modification, PMI, or CMS Ability to communicate credibly with technical and operational Army stakeholders Preferred Qualifications Former Army Aviation officer or senior NCO Prior experience supporting UH-60, CH-47, or other Army rotary-wing fleets Industry experience with major Army aviation primes or OEMs Active Top Secret clearance Skills & Competencies Strategic thinking and long-range capture planning Relationship-driven business development Strong communication and executive presence Proven ability to influence without authority Disciplined bid/no-bid judgment Ability to operate effectively in a matrixed organization Performance Metrics Win rate and revenue growth in Army aviation markets Quality and maturity of capture pipeline Early customer engagement success Strategic positioning on key Army aviation vehicles Contribution to long-term company growth objectives . **All candidates must be a U.S. Citizen to apply** The above job description is not intended to be an all-inclusive list of duties and standards of the position. ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Stefanini Group - A global IT company that's growing! With 30 years of experience in the market, investing in a complete innovation ecosystem to meet the main verticals and assist customers in the process of digital transformation. With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). With a presence in 40 countries, Stefanini was nominated for the third consecutive year as the fifth transnational company more internationalized, according to the Dom Cabral Foundation ranking of 2017. We're Hiring! Our client is looking for someone to help them optimize GA (Google Analytics) setup for the different domains connected to a current project. We need an expert who will set up and manage tags, google ads, goals, e-commerce funnels/conversions, etc. Qualifications 4+ years experience in Google Analytics Proven experience to optimize an existing Google Analytics implementation Strong knowledge of Google Analytics best practices and prior experience setting up and customizing Google Analytics The ability to assist with management of tags, google ads, goals, ecommerce funnels/conversions Like what you see and want to know more? Apply online today! Have any questions? Reach out to me directly via email or call at: Hya Estidola ******************************* / **************

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **ServiceNow Developer** to join their team in Charlotte, NC and work on customizing their needs around Agent Workspace, Catalog, and Portals in the industry. The ideal candidate for the role can also be optioned to work remotely. **Duties and Responsibilities** **:** + Design, develop, and implement ServiceNow solutions primarily within ITSM and ITOM (Discovery, CMDB, Event Management, Service Mapping, etc.) + Customize and configure ServiceNow applications and modules to meet business and customer requirements for the Agent/Voice and Portal/Catalog + Lead or contribute to platform upgrades, patching, and migrations, ensuring minimal disruption to services + Develop and maintain integrations with third-party systems (e.g., monitoring tools, CMDB data sources) using REST, SOAP, MID Servers, and other protocols + Collaborate closely with product owners and business stakeholders to translate requirements into effective solutions + Maintain strong documentation and participate in code reviews and platform governance practices + Proactively identify platform optimization and automation opportunities within ITSM/ITOM processes + Provide advanced troubleshooting, support, and guidance on best practices for ServiceNow development and architecture **Skills and Qualifications** **:** + Minimum 5+ years of hands-on ServiceNow development experience, with a clear record of accomplishment in delivering robust solutions + Expertise in ServiceNow ITSM modules: Agent Voice and Portal Catalog + Strong experience with Discovery, CMDB, Event Management, Service Mapping, and Orchestration + Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting (Client Scripts, Business Rules, Script Includes, + Hands-on experience with Flow Designer, Integration Hub, and MID Server architecture + ServiceNow Certified System Administrator (CSA) are a plus + Strong understanding of ITIL best practices + Experience working in large enterprise environments **Wage Range** : The rate for this position is between **$45.00 - $65.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. **Expiration Date** **:** This posting is anticipated to remain open until 3/09/2026. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

CompuCom Systems, Inc. provides end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency. CompuCom enables our clients to focus on what matters most - their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following role: IT Field Technician. What We Need & What You'll Do (Responsibilities) As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail client, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation, tracking and monitoring issues, providing notes and feedback as well as make in-field decisions for a positive result. Exceptional Customer Service and relationship building competence Travel within a radius of up to 125+ miles daily in a specific route Understand AC/DC and backup power concepts Excellent time management and reporting skills Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix) Manage triage, troubleshooting and resolution to client scope on IT equipment Occasionally works at heights of 20' to 25', lift equipment training provided Document efforts, issues and resolutions, close cases/tickets daily Experience desired in copper and fiber cabling and various terminating connectors Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client's level of understanding Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment Able to lift 25 lbs Who You Are (Qualifications) One year IT technical support experience CompTIA A+ (Required) Net+ CompTIA certification preferred Driver's License (Required) Qualifications: COMPTIA A+ - CompTIA CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Stefanini Group is hiring! Stefanini is looking for an Industrial Engineer, Toledo, OH (Onsite) For quick apply, please reach out Fardeen Ali at ************/ ************************** The Industrial Engineer, plans and oversees layout of equipment, office and production facilities. Responsibilities Conduct studies in operations to maximize workflow and spatial utilization. Ensures facility efficiency and workplace safety. Perform cycle time and bottleneck analyses. Develop and improve work methods. Work with functional managers and operation managers to improve productivity, quality, and throughput. Support World Class Manufacturing (WCM) especially for WO (Workplace Organization) and LO (Logistic) pillars. Support IE Manager in various IE and WCM related assignments and projects. Perform manpower planning/leveling/adjustments per Assembly Plants' Volume Adjustments. Perform Direct Labor, Indirect Labor, and Ergonomic Studies. Interact with production management and union leadership daily on all matters relating to staffing requirements and IE activities. Experience Required 3+ years of experience. Automotive Assembly Process Knowledge. Knowledgeable of Manufacturing Process. MS Office Suite experience. Strong Communication and Organization Skills. Valid Driver's license. Able to work any shift. Experience Preferred Proficient or Certified in MODAPTS Education Required Bachelor's degree **Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*** Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company. #LI-FA1 #LI-ONSITE

Stefanini Group is hiring! Stefanini is looking for an Laboratory Technician in Whitehouse, OH 43571 For quick Apply, please reach out to Hitesh Bhatnagar, call ************/ email: *********************************** Job Title: Laboratory Technician Location: 6125 Industrial Parkway, Whitehouse, OH 43571 (100% onsite) Timings: 7:00 AM to 3:30 PM; 30 Minutes Lunch Time Qualifications: Experience in laboratory activity. Basic knowledge of chemical handling and chemical storage required. Basic knowledge of chemical compatibility. A high School diploma is required. Detailed oriented and with high sensitivity to timeline is a must. Responsibilities: This position has the primary responsibility of supporting the development of solutions for the Coatings Industry. The position is working in a chemistry lab. Duties include, but are not limited to, mixing chemicals, testing samples, and documentation. Must have a strong sense of work ethic and self-motivation. Must operate with a high sense of urgency. Must be able to work comfortably in a team environment and also effectively on individual efforts. Must have basic computer skills and be comfortable with email, MS Word and MS Excel. Must have the highest standards of integrity, accuracy and attention to detail. Must be flexible and capable of adapting to priority changes on a daily basis. Must possess good oral and written communication skills. Skills: Performance experiments and familiarity with basic chemical mixing is required. Basic knowledge of chemical instrumentation required. Proactive in task management and ability to address/take care of basic laboratory facilitation. Comments/Special Instructions NOTE: Per medical checklist, a respirator is required to perform the job duties. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company. #LI-ONSITE #LI-HB2

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a **Sr. ServiceNow Architect** to join our team. We are seeking a Senior ServiceNow Architect to join our dynamic IT team. The ideal candidate will bring deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management (ITSM)** and **IT Operations Management (ITOM)** modules. This role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to the Senior Director and Practice Leader. This role will be front-and center in consulting engagements with Compucom's existing and potential new customers. **Responsibilities** + Design and architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM, ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow roadmap development and help define governance for platform usage. + Partner with business stakeholders to gather requirements, define solution architecture, and ensure alignment with enterprise strategies. + Create and maintain architectural diagrams, data models, and integration blueprints. + Provide technical leadership and mentoring to developers and admins on best practices. + Evaluate new features, plugins, and integrations and make recommendations for adoption. + Ensure platform security, compliance, performance, and scalability through proper design. + Oversee complex integrations with third-party systems using APIs, MID servers, and IntegrationHub. + Lead design review sessions and ensure development aligns with architectural standards. + Manage upgrades and ensure backward compatibility of customizations and integrations. + Collaborate with ServiceNow product managers, business analysts, and enterprise architects. + Face off with Account Teams on technical matters related to ServiceNow. **Skills & Qualifications** + Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). + 7+ years of experience working with ServiceNow, including at least 3 years as an Architect. + ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in at least one module - ITSM or ITOM, (HRSD not applicable at this time.). + Strong understanding of ITIL frameworks and processes. + Exposure to AI/ML capabilities within ServiceNow (e.g., Predictive Intelligence). + Proven experience with ServiceNow application development, scripting, and workflows. + Experience designing and integrating ServiceNow with enterprise systems (e.g., Active Directory, CMDB, Monitoring Tools, HR Systems). + Deep knowledge of platform architecture, MID servers, ACLs, and service portal design. + Excellent customer skills, comfortable influencing senior executives. + Excellent communication, leadership, and problem-solving skills. + ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA). + Experience with Agile or DevOps methodologies. + Experience integrating external, non-ServiceNow AI/ML capabilities with ServiceNow. + Familiarity with ITOM integrations with cloud platforms like AWS, Azure, or GCP. + ITIL v3 or v4 Certification a plus. **Wage Range** **:** The annual starting salary for this position is between $ **135,000 - $198,000** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. \#INDCCCorp CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a North American headquarters in New York, NY. Please review our website at ***************** for more information on our organization. Job Description Principle Duties and Responsibilities Analysis and Reporting: Analyze and research revenue usage streams to ensure all transactions are correctly billed. Analyze revenue streams to detect and correct revenue leakage accounting matters, providing accurate and comprehensive documentation of issues identified and resolutions reached. Identify, investigate and resolve unusual, inaccurate and unexpected revenue fluctuations. Month-end: Participate in month-end billing and revenue accounting processes, to ensure revenue streams are reconciled Process Improvement: Identify opportunities to improve broad, cross-functional business processes and related systems. Assist implementation efforts as required. System and Data Analysis: Work closely with systems/tools team and to research and investigate revenue reconciliation issues as data moves between systems. Troubleshoot data feeds and provide recommendations for short-term and long-term system and process improvement Qualifications Skills & Experience Demonstrated performance of researching, conducting investigations, and/or studies sufficient enough to recommend change in current state process. Great oral and written communication skills to interact with upper levels of management. Willing to work extended hours during peak periods. Planning and Organizing - Establishes a systematic course of action for self and others to assure accomplishment of a specific objective, determining priorities and allocating time and resources effectively. Initiative - Prepares for problems or opportunities in advance Interpersonal - Direct and diplomatic in dealing with others to achieve goals Influence - Demonstrates different influence styles as appropriate to situation while maintaining positive relationships Communication - Effectively transfers thoughts and expresses ideas using speech, listening skills and writing skills to influence others to gain their support. Adaptability/Flexibility - Quickly adjusts to new, different, or changing requirements Accountability - Holds self and others accountable for results Business Acumen/Strategic Business Perspective - Has an understanding of key business fundamentals, the drivers of the financial health and viability of the organization, and takes responsibility for maintaining its ongoing fiscal soundness Coaching - Improve skills of self and others by identifying areas of performance strengths and improvements, providing specific feedback through coaching, mentoring and development opportunities Advanced Excel and Access skills required, with interest and aptitude to work with large amounts of data. Well-developed problem-solving and analytical skills. Able to discern alternatives and make objective recommendations, understand how to effectively work with other business groups to accomplish goals. Project management ability. Able to act as primary owner of individual projects, analyses or processes. Ability to work cross-functionally outside immediate work group. Natural curiosity regarding how to make improvements. Ability to remain flexible in a fast paced and rapidly changing environment. Purpose of Role: To protect and optimize revenues and profits Additional Information All your information will be kept confidential according to EEO guidelines. Direct hire position with excellent benefits & PTO.

Step into the role of **Channel Alliance Manager** and become the catalyst for exponential growth through high-impact OEM partnerships. This isn't just about managing relationships-it's about unlocking new value. You'll harness your deep understanding of partner ecosystems, programs, and solutions to architect bold, cross-functional strategies that drive digital transformation and accelerate revenue. As the strategic connector, you'll align sales, marketing, and solution teams to co-create go-to-market plans that spark demand, maximize incentives, and elevate partner performance. From driving pipeline and expanding market reach to uncovering untapped opportunities, you'll turn collaboration into competitive advantage-fueling growth for both our partners and our business. If you're driven by innovation, energized by partnerships, and ready to lead with purpose, this is your opportunity to shape the future of alliance-led growth. **Remote USA based role with preference for someone based in Northeast** **Responsibilities** **:** + Channel role working with select OEMs to grow those businesses through focused plans and execution + Has direct experience with OEM programs, solutions and technology to act as SME for our Growth team as we continue to build out our OEM business. + Drives awareness and value to OEM sales team about our differentiation and offerings + Serve as overall liaison between Partner(s) and Company to maximize current and future sales opportunities + Strategic planning, revenue and re-investment dollar growth targets and input into all operations necessary to profitably retain, grow and service the customer + Proactively nurture, influence and build our partnerships to drive larger impact for our organization and our customers + Act as SME on partner programs, processes and systems as they relate to incentive programs, technology and educate sales/technical/management on how to maximize the programs + Forecasting, tracking and reporting of revenues, maximizing rebates based on sales/programs + Ensure all certifications are maintained as necessary + Facilitate targeted account planning to drive opportunities (e.g., digital transformations), connecting our sellers and partner teams to work closely together to align OEM solutions to specific business needs across horizontals and verticals + Bring stakeholders from different parts of the business (account teams, solution teams, business development and marketing) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust + Drive leads and opportunities and work with our Growth Team to provide recommendations on solutions, practice coverage and marketing campaigns. Lead partner strategy efforts and engage in partner-to-Compucom collaborations to provide solutions to customers and to scale offerings + Build and support business plan for demand generation, opportunity tracking and deal registration + Accelerate digital transformation by driving or influencing cloud consumption usage across all cloud solutions + Serve as an escalation point for issues that must be resolved to avoid negatively impacting the relationship and profitability + Educate internal teams as necessary on new product introductions, transitions, competitive advantages, programs and opportunities to identify sales within geo/vertical customer base **Skills & Qualifications:** + Bachelor degree or equivalent in sales, marketing, business. + 6+ years of core sales, channel sales, industry or solution selling, business development experience or channel relationship management + Demonstrated experience driving business development initiatives with HPE, Dell or other advanced technology and security partners, providers in channel sales or partner organizations + Inclusive and collaborative - driving teamwork and cross-team alignment + Strong partner relationship management and solution development skills + Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences + Demonstrated sales impact related to OEM growth plans and execution for HPE, Dell and/or other advanced technology and security partners **Wage Range** **:** The annual starting salary for this position is between $90,000 - $132,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation** **:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **:** This posting is anticipated to remain open until February 2, 2026. Click here (******************************************************************************************************** to access the California Privacy Notice. _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at ***************** for more information on our organization. Job Description Responsibilities Read and understand statement of work for assigned account(s) and ensure support team adherence to contracted service support. SLA performance & attainment. Primary interface for area management. Primary interface for customer. Customer satisfaction as it relates to operations. Continuous improvement (always looking for new and improved ways to get the job done). Process documentation and adherence. Training supervisors and process analyst. Coaching and mentoring supervisors and process analysts. Performance management for supervisors and process analysts. Performance management for non-exempt employees. Volume forecasting and staffing. Cost to budget performance. Qualifications 2-4 years' experience in helpdesk services or deskside support High School grad Expert understanding of the MS Suite with a focus on MS Excel Ability to document processes and procedures Excellent communications skills Coaching and mentoring skills Additional Information All your information will be kept confidential according to EEO guidelines.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Desktop Support Technician** to join their team **onsite** in Springdale, OH and provide end-user support. **Duties and Responsibilities** **:** + Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware + Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure, and add all hardware + Perform install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes + Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention + Assist with installations, configurations, upgrades, patches, and other maintenance activities of server equipment + Perform backup, recovery, and security procedures both planned or during emergency + Follow established procedures to detect, diagnose, and accurately report outage of critical site applications + Assist with diagnoses of network hardware and performance problems + Perform approved installation, configuration, and maintenance of physical network + Perform network system administration task both planned or during emergency + Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site + Back up and burn end user data + Assist in developing and documenting improvements to current processes + Assist other coworkers in resolution of end users' technical issues across the program + Assist Site Leader in the execution of established processes and escalations **Skills and Qualifications** **:** + Minimum 3+ years of experience supporting PC Hardware and software, comfortability with limited support for servers and network equipment + Experience with asset management + Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction + Demonstrate high energy given fast-paced environment + Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well + Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems + Having experience supporting applications related to engineering, manufacturing, and logistics is a plus + Strong understanding / work experience of server and network support within an enterprise. Support being provided is Hands & Feet + Ability to work with strong personalities + Managing stress while being able to deescalate tense users is a key attribute + Get work done independently, and for attendance for availability to work scheduled hours + Trusted to work proactively is a key attribute given limited site IT Leaders + Ability to handle multiple projects + Experience working in an enterprise environment + Be physically able to lift up to 40lbs, bend, crawl and climb + Be able to be on their feet and walk potentially a good portion of the day while visiting customers' work area **Wage Range** : The rate for this position is between **$18.00 - $26.40 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. **Expiration Date** **:** This posting is anticipated to remain open until 2/08/2026. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

CompuCom Systems, Inc. provides end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency. CompuCom enables our clients to focus on what matters most - their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following role: IT Field Technician. What We Need & What You'll Do (Responsibilities) As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail client, allowing them to experience the best support available within the industry. The candidate shall be a self-starter, have exceptional customer service proficiencies and ability to use communication as an expansive tool to achieve an excellent customer experience. The candidate must conduct their efforts in a professional, businesslike manner and effectively communicate, as well as provide continuous quality in their daily task achievements. The candidate will be self-motivated with excellent time management skills, with the capability to complete projects ahead of schedule. Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements. The candidate will be consistent with documentation, tracking and monitoring issues, providing notes and feedback as well as make in-field decisions for a positive result. Exceptional Customer Service and relationship building competence Travel within a radius of up to 125+ miles daily in a specific route Understand AC/DC and backup power concepts Excellent time management and reporting skills Familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix) Manage triage, troubleshooting and resolution to client scope on IT equipment Occasionally works at heights of 20' to 25', lift equipment training provided Document efforts, issues and resolutions, close cases/tickets daily Experience desired in copper and fiber cabling and various terminating connectors Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client's level of understanding Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment Able to lift 25 lbs Who You Are (Qualifications) One year IT technical support experience CompTIA A+ (Required) Net+ CompTIA certification preferred Driver's License (Required) Qualifications: COMPTIA A+ - CompTIA

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Tech Support II to join our team. The Tech Support II will provide highly skilled and advanced level of Technical Expertise via telephone and/or remote network connectivity to Field Technicians and Subcontractors on extremely difficult, time consuming, and chronic issues in a 24x7 environment. They will have expertise on highly complex devices such as network routers, switches, concentrators, hubs, wireless access points, fiber optics, virtualization, VoIP, video surveillance equipment, servers, and storage arrays. Equipment supported from a variety of manufacturers with numerous operating systems including Cisco, Dell, HP, IBM, and Lenovo with many different versions of Microsoft Server operating systems and Virtual Server configurations. **Responsibilities:** + Remote troubleshooting and configuration of many types of complex equipment via Citrix, various VPN connectivity types, RDP, and etc. + Command level programming expertise for configuring and troubleshooting highly complex network devices such as vlans, switches, hubs, routers, and etc. + Command level knowledge for operating systems such as CMD, registry editor, scripting, and etc. + Support for multiple manufacturers and variations of desktop/laptop equipment used in many different configurations and environments. Support for multiple types of network reimage techniques such as PXE and SCCM. **Skills & Qualifications:** + Expertise on high end Multifunction Devices including Lexmark, HP, Xerox and Fujifilm + Verification of new equipment configurations and software upgrade testing capabilities. + Quality problem management, task prioritization, ticket management, escalation, follow up, and thorough documentation of all activities. + Highly effective communication both verbally and in writing with both Technical and Non-Technical clients. + Resilient, analytical thinking, multi-tasking skills, superb listening skills, technical writing skills, detail and results oriented, flexible schedule, and a high level of self-motivation all with a sense of urgency to obtain the very highest level of success. **Wage Range** **:** The hourly rate for this position is between $21.00- $30.80 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Desktop Support Technician** to join their team **onsite** in Peebles, OH and provide end-user support. **Duties and Responsibilities** **:** + Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware + Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure, and add all hardware + Perform install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes + Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention + Assist with installations, configurations, upgrades, patches, and other maintenance activities of server equipment + Perform backup, recovery, and security procedures both planned or during emergency + Follow established procedures to detect, diagnose, and accurately report outage of critical site applications + Assist with diagnoses of network hardware and performance problems + Perform approved installation, configuration, and maintenance of physical network + Perform network system administration task both planned or during emergency + Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site + Back up and burn end user data + Assist in developing and documenting improvements to current processes + Assist other coworkers in resolution of end users' technical issues across the program + Assist Site Leader in the execution of established processes and escalations **Skills and Qualifications** **:** + Minimum 3+ years of experience supporting PC Hardware and software, comfortability with limited support for servers and network equipment. Flexible depending on availability of talent in the area + Experience with asset management + Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction + Demonstrate high energy given fast-paced environment + Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well + Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems + Having experience supporting applications related to engineering, manufacturing, and logistics is a plus + Strong understanding / work experience of server and network support within an enterprise. Support being provided is Hands & Feet + Ability to work with strong personalities + Managing stress while being able to deescalate tense users is a key attribute + Get work done independently, and for attendance for availability to work scheduled hours + Trusted to work proactively is a key attribute given limited site IT Leaders + Ability to handle multiple projects + Experience working in an enterprise environment + Be physically able to lift up to 40lbs, bend, crawl and climb + Be able to be on their feet and walk potentially a good portion of the day while visiting customers' work area + ServiceNow experience not required but a plus + Windows 10 and Mac OS experience a plus **Wage Range** : The rate for this position is between **$18.00 - $26.40 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. **Expiration Date** **:** This posting is anticipated to remain open until 1/25/2026. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Deskside Technician** to join their team **onsite** in Cincinnati, OH and provide end-user support. **Duties and Responsibilities** **:** + Consistently communicate and plan with local management team + Synchronize schedules and work plans + Physically visit key stake holders at minimum once per day + Address all support tickets within SLA's (ServiceNow) + Support users that are working from home, while travelling, and while onsite + Consistently check and work open tickets and tasks, making clear and concise notes, and resolving work in a timely manner + Proactively prepare equipment (laptops, phones, order forms) + Follow up on incorrectly filed or missing paperwork/forms with local management staff + Assist with IT support on conference room meetings (as needed) + Assist users on using their computers, train on how to use features in Office/M365 applications **Skills and Qualifications** **:** + A+ certification (or capable of attaining A+ certification within 90 days from hire) + Desktop or Laptop hardware repair familiarity (capable of attaining certification within 120 days from hire) + Familiarity of ticketing systems and SLA metrics, preferred experience with ServiceNow + Able to lift 50 lbs. + Experience with Imaging computers using provided tools + Experience with Windows 11 in an Active Directory domain environment + Understanding of User accounts and Computer accounts in Active Directory + Experience with Microsoft Office applications, multiple generations of Outlook and O365 online use on both Windows computers and mobile devices + Understanding of TCP/IP basics, and how DHCP and DNS function with Windows computers + Experience with Printer Driver installation and configuration, for both personal printers, and large Multi-Function Copiers systems from Sharp and Canon + Must be organized and proactive + Maintain a clean and professional appearance and professional demeanor **Wage Range** : The rate for this position is between **$18.80 - $25.85 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. **Expiration Date** **:** This posting is anticipated to remain open until 3/06/2026. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** . **\#INDCCStaffing** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.