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- 34 jobs
  • Documentation Specialist

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6830 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Documentation Specialist ready to take us to the next level! If you have the ability to schedule meetings, gather meeting topics, and prepare agendas and are looking for your next career move, apply now. **Job Description** We are looking for a **Documentation Specialist** to support implementations encompassed in a modernization effort by scheduling meetings, preparing agendas and taking notes during these meetings. This position will be **full-time contract** and **remote** . **What You'll Do** + Schedule meetings, gather meeting topics, and prepare agendas + Make copies, take notes during project meetings, document, and track action items + Assist project management staff with documentation and load documents to appropriate SharePoint sites + Perform other related activities necessary to meet project goals and objectives + Collaborate as part of a team with two (2) full-time dedicated scribes working directly with Project Managers for the duration of the projects **What You'll Need** Required: + 2+ years of experience capturing and distributing meeting minutes, documenting, and tracking action items Preferred: + Experience supporting IT system modernizations + Experience with Microsoft 365 and ALM solutions **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $32.00 - $36.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $32-36 hourly 10d ago
  • Program Specialist Intern

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6620 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Program Specialist Intern, you will assist with grant application processes, including grant review and assessment, and grant development. **Job Description** ]We are looking for a **Program Specialist Intern** to assist with grant application processes, including grant review and assessment, and grant development. This position will be a **full-time internship** and **remote.** **This internship is a full-time opportunity requiring a commitment of 40 hours per week. Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program. Please note that all work must be performed within the United States. This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What You'll Do** + Gain real-world work experience in a corporate environment + Gain in-demand business skills and critical competencies + Immersion in CAI's diverse and inclusive culture + Opportunity to collaborate with other interns on a community outreach project + Exposure to CAI's leaders through the Executive Connections Program + Interactive, social events + Assist with program and policy in the areas of behavioral health, child welfare, and maternal health. + Research activities around grants, thought leadership, data analytics and general business functions + Ability to organize tasks in a logical and cohesive manner + Understanding of social services and family support activities + Ability to assist with grant application processes, including grant review and assessment, and grant development + Ability to review policy data and procedures and make recommendations for approvement + Ability to research policies and grants in human services across a spectrum of sources + Ability to write professionally + Assist with proposal and bid development for future work engagement + The candidate must be self-driven and have the ability to work independently with guidance from senior staff + Experience with public speaking + Participate in HHS events throughout the internship **What You'll Need** Required: + Junior in their undergraduate year with a major in the areas of social services, psychology, education, or similar human-services related majors + Minimum 3.5 cumulative GPA + Working knowledge of general office equipment such as printer, scanner, and PC + High proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint + Strong communicative skills + High-level problem-solving skills + Ability to effectively multi-task + Excellent time management skills + Strong organization and attention to detail **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#DNP **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $17 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $47k-63k yearly est. 40d ago
  • General Laborer Synova

    Synova 4.4company rating

    Westerville, OH job

    General Laborer Reports to: Shift Supervisor Company: Synova Bundy Baking Solutions is a global family business with a rich legacy rooted in genuine care for everyone connected with the organization. Founded by Russ Bundy 60 years ago, the company started by selling baking pans from the trunk of his car and has since grown into an international leader in baking solutions. Its extensive reach encompasses designing, manufacturing, coating, and distributing high-quality bakery equipment and supplies. Today, Bundy Baking Solutions operates worldwide, employing nearly 2,000 people across 11 countries and multiple business units and manufacturing facilities. We plan to offer a competitive salary, a great benefits package, a genuine company culture, and the rewarding opportunity to have a significant impact on a global family business. Speaking of culture, be sure to check out the CREED section of our careers page: ********************************************* Primary Duties and Responsibilities include the following: Washer Operator #1: Fill the washer with water if needed Turn the washer pumps, conveyor and heat on Removes pans from the exit end of the washer and loads them onto oven carts in a timely manner Inspect pans as they are loaded onto the oven carts to ensure they are clean Sets any pans that are not clean to the side to be re-processed Stops the washer conveyor and turns oven carts around when one side of the cart is full Places new oven carts into position Removes any excess water from the floor after each washing cycle Informs the Plant Manager, Supervisor, or Lead Man of any problems found with the cleanliness of the pans Performs daily and weekly housekeeping duties Reports any mechanical problems to the Plant Manager, Supervisor, or Lead Man immediately Reports any unsafe conditions to the Plant Manager, Supervisor, or Lead Man immediately Performs other job duties at such times as when there is no pans to load into the washer or as the Plant Manager, Supervisor, or Lead Man deem necessary. Washer Operator #2: Fill the washer with water if needed Turn the washer pumps, conveyor and heat on Loads pans from baskets into entrance end of the washer in a timely manner Inspect pans as they are loaded into the washer to ensure they are clean Perform minor wiping of the pans if necessary Returns empty baskets to designated area with the help of another employee Informs the Plant Manager, Supervisor, or Lead Man of any problems found with the cleanliness of the pans Performs daily and weekly housekeeping duties Reports any mechanical problems to the Plant Manager, Supervisor, or Lead Man immediately Reports any unsafe conditions to the Plant Manager, Supervisor, or Lead Man immediately Performs other job duties at such times as when there are no pans to load into the washer or as the Plant Manager, Supervisor, or Lead Man deem necessary. Qualifications, Knowledge and Skills: High school diploma or general education degree (GED); or one to three months related experience and/or training, or equivalent combination of education and experience preferred Ability to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, company handbook, and procedure manuals Ability to regularly stand, walk up and down steps, bending and twisting at the waist, stoop, kneel, crouch or crawl; use hands to finger, handle, or feels objects, bending at the elbow, reach overhead, lifting from the floor, turning of the head, looking up and down, pushing and pulling Must be able to lift and /or move more than 75 pounds The training requirements for this job includes: Emergency Procedures, Emergency Response, Eye Protection, Fire Safety, Hazard Communication, Lockout Tagout Program, Slips, Trips and Falls, Hearing Conservation This job may require the use of safety glasses, goggles, ear plugs, plant approved gloves, and safety shoes, Long Pants, Short or Long Sleeves. No tank tops or sleeveless shirts. At no time shall any person extend any part of their body into the washer unless the washer has been properly locked out and tagged out. UNDER NO CIRCUMSTANCES is anyone allowed to operate the washer without reading this job description and acknowledging their understanding of the duties and responsibilities required for the safe operation of the washer
    $34k-45k yearly est. 60d+ ago
  • Production Technician

    Synova 4.4company rating

    Westerville, OH job

    Production Technician Reports to: Production Manager Company: Synova Bundy Baking Solutions is a global family business with a rich legacy rooted in genuine care for everyone connected with the organization. Founded by Russ Bundy 60 years ago, the company started by selling baking pans from the trunk of his car and has since grown into an international leader in baking solutions. Its extensive reach encompasses designing, manufacturing, coating, and distributing high-quality bakery equipment and supplies. Today, Bundy Baking Solutions operates worldwide, employing nearly 2,000 people across 11 countries and multiple business units and manufacturing facilities. We plan to offer a competitive salary, a great benefits package, a genuine company culture, and the rewarding opportunity to have a significant impact on a global family business. Speaking of culture, be sure to check out the CREED section of our careers page: ********************************************* Position Summary: Support the food grade facility as a member of the plant operations team following environmental health and safety, and food safety guidelines. This includes unloading trucks of raw materials, following recipes to mix desired components, packaging the product in drum/pail/tote, loading the product on to trucks, troubleshooting/repair of equipment and maintaining facility sanitation. Primary Duties and Responsibilities include the following: Unload raw material trucks using pumps and hoses Unload packaging material trucks using forklifts Follow the facility environmental, health and safety program guidelines Support the Maintenance Manager with equipment troubleshooting and repair Follow written procedures and recipes to mix product components Package the finished product in drums/totes/pails Support facility sanitation program to ensure site is perpetually audit ready. Ensure finished product is packaged properly and leaves the site in phenomenal condition Load the finished product using a forklift Conduct in-process lab testing Complete batch paperwork and truck bills-of-lading This position is responsible for producing, packaging, and shipping on time deliveries to our customers. Adhering to GMPs, food grade standards, and maintaining a high level of safety, quality, and customer service. The duties include blending, sampling, documentation, and packaging of products in totes, drums, and pails. Loading and unloading of bulk tanker trailers. Operating a forklift to store finished goods, receive supplies, and load tractor trailers or containers. Qualifications, Knowledge and Skills: Three years in a production environment preferably in the food industry. Builds collaborative relationships with other team members Demonstrated strong forklift driving abilities Attention to detail and accuracy, sort, check, count, and verify numbers Good mathematical background Demonstrated mechanical aptitude Good communication skills (written and verbal); ability to listen, and excellent grammar Ability to work independently, self-starter, energetic Knowledge of MS Office, Excel and Word Competent organizing and prioritizing skills to work efficiently Flexibility to adapt to all situations and work varied hours; possible weekends or evenings Ability to communicate effectively in challenging situations Ability to anticipate work needs and follow through with minimum direction Experienced in computerized inventory management system Experienced in operating a computer-controlled process Requirements include strong attention to detail, good communication skills, knowledge of production, problem-solving skills, good power of observation, analytical thinking skills, a positive attitude and willingness to learn. Preferred experience include history in a manufacturing environment with food grade certifications, basic math skills, familiarity with computerized inventory management, familiarity with a computerized control process. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management maintains the right to assign or reassign duties and responsibilities to this job at any time. #IND123
    $36k-51k yearly est. 11d ago
  • Bilingual (Italian/English) Service Desk Analyst

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both English and Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be **part-time** and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills and exceed customers' expectations + Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems + Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other "how-to" questions + Properly escalate unresolved issues to the next level of support with strong supporting documentation + Following documented processes to resolve customer issues + Ensure proper recording, categorization, documentation, and closure of all tickets + Analyze the impact and urgency of customer's issues and prioritize appropriately + Recommend procedure modifications or improvements + Drive positive results in Customer Experience through timely responses and professional interaction + Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge of Service Desk procedures, products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support role + 6-12 months of customer service experience in a professional industry + High School Diploma or GED + **Bilingual in English and Italian languages (both written and oral)** + Strong troubleshooting and documentation skills + Excellent customer service skills + Strong attention to detail and strong communication skills (both written and oral) + Excellent work ethic + Problem-solving skills + Solution driven + **Ability to work weekdays from 7:30am - 11:30am EST** Preferred: + Associate degree preferred in related field. **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards. + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $18 per hour plus language bonus The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $54k-75k yearly est. 42d ago
  • Sales Director

    Avionte 3.7company rating

    Cincinnati, OH job

    Reporting to the SVP of Growth, the Director of Sales will oversee and inspire a team of account executives focused on new logo acquisition. You'll be responsible for defining and executing the sales strategy, coaching and developing top-performing talent, and building a scalable, metrics-driven sales organization. This role requires a hands-on, strategic leader who thrives in a fast-paced, high-growth environment. This is what you'll do: * Lead, coach, and mentor a team of sales executives to consistently achieve and exceed growth targets * Build and refine a scalable sales process and repeatable methodology for new business acquisition * Develop accurate monthly, quarterly, and annual forecasts and maintain pipeline discipline in HubSpot * Partner with the SVP of Growth to implement sales enablement, onboarding, and ongoing training programs * Create a feeder system for developing junior talent into quota-carrying roles * Collaborate with Marketing and Product teams to align go-to-market messaging and ensure lead quality and conversion * Ensure compliance with sales, finance, and legal processes while maintaining high data integrity * Foster a culture of accountability, transparency, and open communication This is what you'll need: * Proven experience managing and coaching B2B SaaS sales teams * Proven success building scalable sales processes and driving consistent quota attainment * Experience leading a remote or hybrid sales team with a focus on performance and culture * Strong analytical and forecasting skills; fluency with HubSpot or a similar CRM * Collaborative leadership style with a passion for developing people and driving results * Excellent communication, presentation, and negotiation skills * Experience selling into or working within the staffing and recruiting industry (preferred) * Competitive drive, strategic mindset, and the ability to thrive in a fast-growing environment
    $89k-125k yearly est. 52d ago
  • Organization Change Practitioner

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6828 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Organizational Change Practitioner ready to take us to the next level! If you have the ability to support the successful implementation of change initiatives and are looking for your next career move, apply now. **Job Description** We are looking for a **Change Management Practitioner** to support implementations encompassed in a modernization effort including the Pharmacy Benefits Administration (PBA) and Prior Authorization (PA) solutions. This position will be **full-time contract** and **remote** with some travel. **What You'll Do** + Work in parallel with project management teams to support the successful implementation of change initiatives + Focus on stakeholder engagement, process optimization, and organizational readiness to ensure smooth adoption and minimal disruption + Contribute to modernization efforts, including Pharmacy Benefits Administration (PBA) and Prior Authorization (PA) solutions + Collaborate with two (2) full-time dedicated Project Managers working directly with other Project Managers for the duration of the projects + Provide expertise in organizational change management (OCM) to support smooth transitions within the scope of modernization efforts **What You'll Need** Required: + 2+ years of experience in leading organizational change initiatives Preferred: + Certified Change Management Professional (CCMP) or Association of Change Management Professionals (ACMP) certification **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $52.00 - $55.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $52-55 hourly 10d ago
  • Identity and Access Management Consultant

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6665 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Identity and Access Management Consultant ready to take us to the next level! If you have experience with Microsoft Entra ID and Okta, and are looking for your next career move, apply now. **Job Description** We are looking for an **Identity and Access Management (IAM) Migration Consultant** to support the migration from Okta to Microsoft Entra ID. This position will be **full-time contract** and **remote** . **What You'll Do** + Lead and support the migration of SAML/OIDC applications, authentication policies, and identity workflows from Okta to Microsoft Entra ID + Configure and optimize Conditional Access, Authentication Methods, Self-Service Password Reset (SSPR), and Multi-Factor Authentication (MFA) policies + Design and implement multi-tenant and B2C identity strategies + Support hybrid identity scenarios involving Active Directory (AD), Entra Connect, and cloud-first identity models + Set up and manage test tenants for validation, experimentation, and proof-of-concept work + Implement delegated administration and role-based access control (RBAC) in Entra and Microsoft 365, following least privilege principles + Assist with identity lifecycle management, including onboarding/offboarding processes and cleanup + Collaborate with internal teams to implement Identity Governance, including Access Reviews, Entitlement Management, and Access Packages + Document configurations, processes, and migration plans + Provide guidance on best practices for secure remote access, identity lifecycle management, and decommissioning legacy identity systems **What You'll Need** Required: + Identity and Access Administrator Associate (SC-300) Certification + Strong hands-on experience with Microsoft Entra ID (formerly Azure AD), including Conditional Access, MFA, SSPR, Authentication Methods, and Identity Governance + Proven experience with Okta and migrating identity services to Microsoft Entra ID + Experience with test tenant setup and management for validation and experimentation + Familiarity with delegating permissions in Microsoft Entra and Microsoft 365 using least privilege access models + Practical experience with identity lifecycle management, including cleanup of stale or orphaned objects + Experience with hybrid identity environments, including AD, Entra Connect, and cloud-first identity models + Experience with multi-tenant and B2C identity configurations + Experience with PowerShell scripting for identity automation + Experience with Microsoft Graph API and Entra ID custom extensions + Strong programming and scripting experience (e.g., Java, Python, C#, Bash) + Ability to work independently and collaboratively in a fast-paced environment + Strong troubleshooting and problem-solving skills + Excellent communication and documentation skills + DevOps experience + AWS IAM, AWS Managed AD + Experience with HR-as-Master + Privileged Access Management (PAM) + Understanding of Zero Trust principles and secure access design Preferred: + Microsoft certifications (e.g., SC-100, AZ-500) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time, with occasional need to move around the office to attend meetings + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-CB1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $58 p/h - $63 p/h The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $86k-124k yearly est. 38d ago
  • Product Support Specialist

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6816 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Product Support Specialist you will provide support to a corporate tax software product. **Job Description** We are looking for a **Product Support Specialist** to remotely provide Level One technical support to a corporate tax software product. This position will be **full-time** and **remote** and **requires weekends** . **What You'll Do** + Answer phone calls and respond to emails and web portal requests + Analyze and resolve technical and software related problems + Log all work activity and efficiently work to resolve or assign ticket to appropriate team + Engage knowledge of products, tax and key resources to ensure timely resolution + Drive positive results in Customer Experience through timely response and professional interaction + Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics + Provide consistent communication with the customer to effectively manage expectations + Function as a business liaison between CAI clients and their customers, balancing the needs of both the client and the business in a way that drives a mutually agreed upon outcome **What You'll Need** Required: + 1-3 years' experience as Product Support Specialist (or similar) + Degree in Information Systems or Computer Science (Preferred) or equivalent experience + Intermediate knowledge of platforms, operating systems, and web authoring tools + Basic knowledge of product functional issues, basic technical issues, and the application of corporate tax concepts + Basic knowledge of computer terms, languages, database concepts, Oracle, SQL Server, etc. + Familiarity with common ERP systems and concepts + Customer technical product support experience with analyzing, resolving, and routing customer inquiries + Knowledge of common support tools and practices, specifically ticketing systems such as Salesforce and ITIL + Analytical, problem solver + Strong attention to detail + Excellent work ethic; self-motivated + Fast learner + Ability to work independently and follow through on open tickets without supervision + Team-oriented + Ability to confidently make quick decisions using resources and independent judgment to resolve technical customer issues and provide timely statuses to customer and key stakeholders as appropriate to the situation + Ability to be professional in all interactions, with the proven ability to handle difficult customer situations while remaining positive and customer focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary information + Strong writing and verbal skills; speaks effectively, using conventions proper to the situation + **Ability to work following schedule: Sat & Sun 10:00am - 10:00pm EST, Mon & Tue 10:00am - 6:00pm EST.** Preferred: + Knowledge of corporate tax principles and related tax software + Certifications in databases, Java, or web services + Knowledge of ITIL principles + Knowledge of UNIX/Linux + Knowledge of environmental variables and compilation commands for OS and programming languages (for some roles only) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50,000 - $52,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $50k-52k yearly 12d ago
  • Administrative Assistant

    Cai 4.8company rating

    Cai job in Phoenix, AZ or remote

    **Req number:** R6835 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Administrative Assistant, you will support our HR and Payroll team with administrative tasks. **Job Description** We are looking for an **Administrative Assistant** to support our HR/Payroll team in a fast-paced, detail-oriented environment. This position will be a **Full-Time, contract** and fully **Remote** . **What You'll Do** + Provide administrative support to the HR/Payroll team + Create and maintain Excel spreadsheets, utilizing functions such as VLOOKUP, pivot tables, and formulas + Manage payroll-related tasks and ensure deadlines are met + Assist with preparing and processing payroll reports + Communicate effectively with team members and other stakeholders to resolve inquiries + Adapt to a fast-paced environment and handle non-standard hours during payroll processing periods **What You'll Need** Required: + 3-5 years of administrative experience, including payroll + Proficiency in Microsoft Office Suite, especially Excel (VLOOKUP, pivot tables, formulas) + Strong attention to detail and organizational skills + Ability to work in a fast-paced environment with tight deadlines + Availability for overtime during critical periods, with work hours ranging from 8 AM to 8 PM as needed Preferred: + Prior experience working in a remote environment + Familiarity with payroll processing systems **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with ADA and other federal, state, and local standards + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $34k-47k yearly est. 6d ago
  • Data Center Commissioning Senior Project Manager

    Cai 4.8company rating

    Cai job in Columbus, OH

    * Position Description:Your responsibilities as a Data Center Cx PM will include:Working with project teams at client sites to inspect, test, and troubleshoot data center/ building commissioning facilities and/ or equipment. This person is responsible for identifying and coordinating activities for commissioning and reporting. The Project Manager will be the POC with client (data center/ building commissioning companies) personnel and the Regional Manager. The Project Manager will execute the work as well as oversee it. Electrical and/or Mechanical commissioning experience is required. Requirements include:Position Requirements:BS in an electrical, mechanical, engineering field or equivalent experience12+ years or more of experience in commissioning and qualification in the Data Center industry, Leading large (minimum of 4 megawatts) projects/facilities. Comfort in the Construction industry (managing vendors, clients, subcontractors) is a plus. Experience with commissioning plans/test scripts, schedules, budgets, change orders and summary reports is desired.Experience managing multi-disciplinary teams with full commissioning responsibility is desired. Other Requirements:Excellent oral and written communication skills in EnglishAble to travel domestically and internationally as required Able to work (paid) overtime Able to work in the US without sponsorship now or any time in the future. About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company. CAI Operations DCx Managers will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services. #LI-MV1 #MISSIONCRITICALWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).
    $99k-134k yearly est. Auto-Apply 60d+ ago
  • Validation Engineer

    Cai 4.8company rating

    Cai job in Columbus, OH

    Are You Ready?CAI is a professional services company established in 1996 that has grown to nearly 800 people worldwide. For mission-critical and regulated industries needing to deliver essential solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard-through our rigorous approach, field-tested processes, and elite expertise developed over 30 years. Our Purpose We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience. Our Foundational Principles- At CAI, we are committed to living our values-both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future- We are relentless in our dedication to excellence, pushing boundaries and redefining industry standards. We thrive at the intersection of wisdom, technology, and humanity-always focused on how it will be done, not how it used to be done. Key Responsibilities1. Technical Responsibilities- Develop documentation for CQV activities- Write and execute protocols (field verification)- Develop summary reports at client sites2. Areas of Focus- Pharmaceutical facilities- Utilities- Equipment3. Project & Team Management- Plan and coordinate work- Direct small teams in document development and/or execution Qualifications and Experience- Bachelor's degree in a science or engineering field (or equivalent experience)- 2-4 years' experience in commissioning and qualification in a regulated industry- Familiarity with ISPE Baseline Guide 5 (Second Edition) is a plus- Preferred experience in:- Facilities and equipment startup- Walk-downs and troubleshooting- Utilities (WFI, RO, HVAC)- Upstream/downstream processing- Purification, recovery- Building automation- Pharmaceutical manufacturing processes Critical CompetenciesInfluence Strategy- Pursues initiatives aligned with organizational strategy- Identifies strategic, innovative solutions- Anticipates emerging customer/market needs Satisfy the Customer- Understands and anticipates customer needs- Delivers high-quality solutions and service- Proactively maintains satisfaction and loyalty Plan for Success- Aligns business strategies with actionable plans- Anticipates risks and builds contingency plans- Secures resources for goal achievement Pursue Execution- Prioritizes time and resources effectively- Holds self and others accountable- Acts to overcome obstacles and improve quality Tailor Communication- Communicates clearly and professionally- Adjusts style to fit the audience- Explains technical concepts effectively Build Partnerships- Builds networks across functions- Encourages collaboration and breaks down silos- Involves stakeholders in decisions Influence Others- Builds support with sound rationale- Gains buy-in from decision makers- Encourages innovative thinking Develop Self and Others- Enhances interpersonal relationships- Models integrity and company values- Seeks out growth and breakthrough opportunities#LI-MV1We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).
    $61k-84k yearly est. Auto-Apply 60d+ ago
  • Senior ServiceNow ITOM and ITAM Technical Consultant

    Cai 4.8company rating

    Cai job in Columbus, OH or remote

    **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with clients on ServiceNow engagements. **Job Description** We are in need of a **Senior** **ServiceNow ITOM and ITAM Technical Consultant** . This is a **full time, remote** position. The Senior ServiceNow ITOM and ITAM Technical Consultant will be able to execute some of the duties from each of the technical roles on a ServiceNow team, including: system administrator, quality assurance tester, implementer, and developer. The Senior Technical Consultant has a proven record of supporting first line inbound contacts via incidents and requests. Often managing user and group administrative requests, their responsibilities also include reporting, form changes, dashboard creation and first level problem solving skills. Occasional writing and executing test plans and collaboration with peers and more advanced Technical Consultants, these associates are expected to consistently demonstrate the ability to perform the role without regular need of guidance, coaching, or instruction. A strong desire to expand their ServiceNow knowledge is key for advancement and promotion to additional roles and responsibilities. **Only work authorizations that will not require sponsorship now or in the future will be considered.** **What You'll Do** + Refine stories + Collaborate with business consultants to align technical work with process goals + Provide technical oversight and guidance to the implementation team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and support sprint deliverables + Provide advisory support + Troubleshoot issues and support UAT and go-live activities + Deliver documentation and support knowledge transfer + Partner with the team to resolve UAT findings + Strong software development and debug/troubleshooting skills, Advanced ability to research, analyze and recommend improvements to the organization's use of the system + Build and deploy UI policies, UI actions, script includes, scheduled jobs, import sets and transform maps + Maintain existing and develop additions to the service catalog and related workflows + Implement software solutions using ServiceNow tools and best practices + Assist in building workflows and writing automated scripts + Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools + Monitor health, usage, and overall compliance of ServiceNow and its integrated applications. + Load, manipulate and maintain data between ServiceNow and other systems. + ServiceNow ITOM and ITAM Asset Management + Lead Workshops, Tech Solutioning, Development, unit testing for: ITOM Discovery and/or Service Mapping and/or ITAM SAM Pro and/or ITAM HAM Pro + Demo CMDB Health and Service Map solutions + Set up On-premise and SaaS provider integrations to 3rd party asset applications (e.g., MS Office, Adobe Cloud, such as SCCM/InTune/Entra, Tanium, Jamf, etc.) + Execute discovery runs that mirror development work to ensure like for like functionality and validate data collection + Create and utilize reports and dashboards to demonstrate current and historical usage + Assist with configuring content libraries, SCCM/InTune/Entra and Jamf Service Graph Connectors + Configure Advanced Shipment Notification (ASN) from a vendor for automatic asset creation + Assist with data loads, including stockroom creation **What You'll Need** Required: + 5+ years experience of ServiceNow technical experience + Current Certifications: ServiceNow System Administrator, Certified Implementation Specialist - Discovery, Certified Implementation Specialist - SAM + Advanced skill in configuring and supporting ServiceNow including architecture experience + Experience implementing ServiceNow Discovery and Service Mapping + ServiceNow Custom Reporting, Performance Analytics, and Dashboarding experience + Strong ITIL methodology competency + Ability to work remotely and largely unsupervised + Experience producing and delivering written requirements and creating and maintaining technical documentation + Experience producing and executing test scripts and test plans + Ability to work on multiple priorities and/or projects simultaneously + Effective verbal and written communication skills + Strong attention to detail + Problem solving ability + Strong team player with ability to build positive and collaborative relationships within the organization + Willingness to develop professionally and eager to learn Preferred: + Certified Implementation Specialist - Service Mapping + Certified Implementation Specialist - HAM Pro **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor \#LI-JH1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $150,000 - $175,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $150k-175k yearly 60d+ ago
  • Senior Electrical Commissioning Engineer (Data Centers)

    Cai 4.8company rating

    Cai job in Columbus, OH

    CAI seeks DC Services Electrical Commissioning Engineers with a minimum of five to seven years' experience in Data Center Commissioning to support development and execution of all electrical aspects of commissioning projects. Position Description:This position supports development and execution of all electrical aspects of assigned commissioning projects from initial engagement, design reviews, checklists, safety support, script development, vendor coordination, testing and report development through turn over to the client. The Electrical Commissioning Engineer will support the development of the electrical test schedule, finalize electrical test procedures, review project submittals for consistency with the design intent, basis of design and the owner's project requirements, and maintain project cadence for electrical systems testing and associated Building Automation Systems. The Electrical Commissioning Engineer is to support the planning and execution of commissioning for the electrical infrastructure of the mission critical facility. They will be expected to execute against the project schedule through the coordination of contractors and/or vendors to complete the desired electrical systems testing. CAI DC Electrical Commissioning Engineer will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services. Responsibilities:Support all aspects of safety for all electrical tests.Support complete commissioning and performance acceptance testing of the electrical infrastructure systems.QA/QC of all electrical test procedures.Provide input and insight to the overall commissioning plan.Develop reports for the electrical commissioning engineers and contribute to a daily report to the Commissioning Project Manager.Attend and be an active participant of customer equipment Factory Witness TestAssist with vendor coordination and management.Perform equipment inspection to ensure build adherence to vendor submittal.Provide test documentation that equipment is delivered, installed, and tested correctly and set to function properly for the customer.Support and perform design specification review, manufacturer submittals, one line drawing sets, and project schedule documentation.QA/QC of electrical equipment installation\startup Execute test scripts to confirm equipment and system operation to design specification.Ensure safe work practices are followed by all on commissioning team and customer site.Engage with customers to ensure a positive experience, goals achievement, and schedule adherence.Provide daily reports for electrical commissioning team status.Conduct facility walk downs, turnover, and punch list reviews.General understanding of LEED specifications and requirements.Look for new opportunities for CAI to provide service and value to customer.Duties may be increased as experience and skill allow. Requirements include:Position Requirements: Bachelor's degree or equivalent experience Minimum of five to seven years Data Center Commissioning experience.Knowledge of OSHA and NFPA 70E safety requirements.Good written and spoken communication skills.Ability to read and interpret electrical schematics and specifications.Knowledge of data center design concepts.Knowledge and commissioning experience with Electrical Distribution Switchgear, Substations, Uninterruptable Power Supplies (UPS), Automatic Transfer Switches (ATS), Batteries, Emergency Diesel Generators & Load Banks.Knowledge of power quality analysis. Strong experience with Word, Excel and PowerPoint. Ability to effectively write electrical commissioning scripts, daily reports, and final commissioning reports. Other Requirements: Excellent oral and written English is required Extensive travel may be required (75%) Candidates must have a Passport or the ability to immediately get a Passport.Work under construction site conditions Able to work in the US without sponsorship now or any time in the future. About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1 #MISSIONCRITICALWe are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FCO.
    $76k-101k yearly est. Auto-Apply 60d+ ago
  • Data Center Services Mechanical Commissioning Engineer Staff II

    Cai 4.8company rating

    Cai job in Columbus, OH

    CAI seeks Mechanical Commissioning Engineers, Minimum two years' experience in Data Center Commissioning to support development and execution of all mechanical aspects of commissioning projects. Position Description:This position supports development and execution of all mechanical aspects of assigned commissioning projects from initial engagement, design reviews, checklists, safety support, script development, vendor coordination, testing and report development through turn over to the client. The Mechanical Commissioning Engineer will support the development of the mechanical test schedule, finalize mechanical test procedures, review project submittals for consistency with the design intent, basis of design and the owner's project requirements, and maintain project cadence for the mechanical systems testing and associated Building Automation Systems. The Mechanical Commissioning Engineer is to support the planning and execution of commissioning for the mechanical infrastructure of the mission critical facility. They will be expected to execute against the project schedule through the coordination of contractors and/or vendors to complete the desired mechanical systems testing. CAI DC Mechanical Commissioning Engineer will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services. Responsibilities:Support and contribute to all aspects of safety for all mechanical tests.Support complete commissioning and performance acceptance testing of the mechanical infrastructure systems.Development of all mechanical test procedures, MOPS, SOO's and checklists.QA/QC of all mechanical test procedures.Provide input and insight to the overall commissioning plan.Develop reports for the mechanical testing and contribute to a daily report to the Commissioning Project Manager.Attend and be an active participant of customer equipment Factory Witness TestAssist with vendor coordination and management.Perform equipment inspection to ensure build adherence to vendor submittal.Provide test documentation that equipment is delivered, installed, and tested correctly and set to function properly for the customer.Support and perform design specification review, manufacturer submittals, one line drawing sets, and project schedule documentation.QA/QC of mechanical equipment installation\startup Execute test scripts to confirm equipment and system operation to design specification.Ensure safe work practices are followed by the commissioning team and customer site.Engage with customers and vendors to ensure positive experience, goals achievement, and schedule adherence.Provide daily status reports for mechanical commissioning team status.Conduct facility walk downs, turnover, and punch list reviews.General understanding of LEED specifications and requirements.Look for new opportunities for CAI to provide service and value to customer.Duties may be increased as experience and skill allow. Requirements include:Position Requirements: Bachelor's degree or equivalent experience Minimum of 2 years Data Center Commissioning experience.Knowledge of OSHA safety requirements.Good written and verbal communication skills.Ability to read and interpret mechanical drawings, P&ID's and specifications.Knowledge of mission critical design concepts.Knowledge of various Building Automation/Monitoring Systems (BAS/BMS), Air Handlers, Humidifiers, Variable Refrigerant Flow, Computer Room Air Conditioners/Handlers (CRAC/CRAH), Evaporators, Adiabatic Coolers, Pressure/Temperature/Humidity sensors & Flowmeters.Knowledge of basic thermodynamics and heat transfer and fluid flow.Knowledge of the Test, Adjust and Balance (TAB) process.Knowledge of mechanical trend analysis. Strong experience with Word, Excel and PowerPoint. Can effectively create final products in all three programs.Work under construction site conditions Other Requirements: Excellent oral and written English is required Extensive travel may be required (75%) Candidates must have a Passport or the ability to immediately get a PassportAble to work in the US without sponsorship now or any time in the future. About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1 #MISSIONCRITICALWe are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FCO.
    $107k-143k yearly est. Auto-Apply 60d+ ago
  • Business Transformation Consultant I

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6601 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a Business Transformation Consultant I ready to take us to the next level! If you have experience designing and delivering enterprise wide transformation efforts and are looking for your next career move, apply now! **Job Description** We are looking for a **Business Transformation Consultant I** who will support high-impact initiatives that drive strategic change and operational improvement across the organization. You will work closely with other members of the Transformation Management Office (TMO) to help plan, design, and deliver enterprise-wide transformation efforts that have real business impact. You will gain hands-on experience in business analysis, project management, and change support activities as you support the implementation of new capabilities and optimized functional processes within the organization. This position will be **full-time** and **remote.** "This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer." **What You'll Do** Project Support + Assist in the planning, coordination, and execution of enterprise-wide transformation initiatives + Track progress against milestones and manage project documentation + Aid in the creation of reports, presentations, and documentation to support decision-making + Assist in tracking, monitoring and disseminating RAID (Risks, Actions, Issues, Decisions) items, and help keep teams accountable to deliverables Process Improvement + Bring structure and clarity to ambiguous problems to help teams get to the core of what needs to change and why + Assist in gathering and documenting business requirements through interviews, workshops, and research + Identify improvement opportunities based on current-state assessments and gap analyses + Assist in the development of future state processes through providing suggestions for improvement and identifying pain points + Support the evaluation and implementation of technology solutions, including workflow tools and automation Stakeholder Engagement + Collaborate with stakeholders across functions to gather input and cross-functional alignment + Build strong relationships with establish credibility through clear and professional communication Change Management + Help plan, develop and execute change management activities such as communications, stakeholder analysis, and training logistics + Assist in ensuring initiatives are understood, adopted, and sustained across the organization Team Collaboration + Collaborate with team members to ensure successful delivery of transformative programs + Bring a proactive, problem-solving mindset to team discussions and decision-making + Perform other critical assignments as directed **What You'll Need** Required: + Bachelor's degree in Business Administration, Finance, Economics, or a related field + Entry-level experience in strategy, business analysis, consulting, finance or a related field + Exceptional communication, organizational, and multitasking skills + Proven leadership qualities and skills + Strong analytical and problem-solving skills; ability to analyze data and identify trends or issues + Effective written and verbal communication skills; comfortable preparing documentation and delivering presentations + Detail-oriented and highly organized; able to manage multiple tasks and deadlines + Proficiency in tools such as Excel, PowerPoint, Word, Visio; Experience with JIRA, Azure DevOps, or Microsoft Project is a plus + Team player with a collaborative mindset and willingness to learn from others + Interest in business transformation and enterprise improvement initiatives + Demonstrated ability to hold self and other accountable to timelines and outcomes **Physical Demands** + Ability to safely and successfully perform the essential job functions + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **\#LI-JE1** **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $70,000 - $80,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $70k-80k yearly 48d ago
  • Full Stack Developer/Lead

    Cai 4.8company rating

    Remote Cai job

    **Req number:** R6686 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Full Stack Developer/Lead, you will be responsible for leading an MVP project and providing hands-on development. This is a long term project. **Job Description** We are seeking a **Full Stack Developer/Lead** to lead the design, development, and delivery of new product development projects. This is a high-visibility, long-term consulting engagement with a well-established hospitality client, offering the opportunity to lead a strategic build from concept and Minimum Viable Product (MVP) for full project development and implementation. **This is a remote position for candidates located in Central Florida (Orlando, Tampa, Lakeland, Melbourne, Daytona), Las Vegas, Denver area, or Houston area to be able to get to a local client office. Limited travel may be required.** You'll play a dual role as a hands-on engineer and Dev Lead, collaborating with cross-functional stakeholders to define business requirements for new business requested products, help build MVP solutions, and ultimately scale the solutions with a development and QA teams. If you're an experienced full stack technologist with leadership skills who thrives on owning solutions end-to-end and leveraging AI to improve delivery speed and quality - this project is for you. **What You'll Do:** + **Build the MVP** : design, develop, and deploy MVP solutions using core technologies including Oracle (PL/SQL), APIs and integration, Azure (.NET), Angular and Python. Willing to learn when needed if new technologies are introduced + **Engage with Product Stakeholders:** provide leadership and direction working with a small offshore development team + Work directly with product owners/analysts and business teams to gather requirements, define user stories, and establish test criteria to ensure product-market fit + **Execute Full Stack Development:** build and test application components across the front-end, back-end, and integration layers. Deliver a clean, maintainable, scalable codebase + **Leverage AI for Acceleration:** use AI tools (e.g., GitHub Copilot, Azure OpenAI, TestGPT, etc.) to accelerate development and testing processes. Recommend automation strategies that reduce delivery time and technical debt. + **Guide Technical Direction:** advise client engineering leadership on design patterns, risk mitigation, and best practices for best practice development and MVP-to-product transitions + Prepare for Scaling: upon MVP approval, assist in estimating and planning the transition to full enterprise deployment - partner with project management and product teams to include team scaling, technical roadmap creation, estimates and dependencies **Technology Stack:** + Integration: RESTful APIs, Postman, Boomi or Mulesoft or other integration products + Frontend: Angular + Backend: .NET Core (C#), ASP.NET, Python, SQL + Database: Oracle (PL/SQL), SQL Server (optional) + Cloud & Infrastructure: Azure App Services, Azure Functions, API Management + DevOps & Build Tools: Azure DevOps, GitHub, CI/CD pipelines, Jira + Testing & QA: Cypress/Selenium + AI-Enabled Tools: GitHub Copilot, TestGPT, Azure OpenAI Studio, or similar **What You'll Need** Required: + 7+ years of full stack software development experience + 2+ years in a senior development lead or team lead capacity + Strong hands-on expertise with Oracle, APIs, integrations, .NET and Python in Azure environments + Demonstrated experience building MVPs or greenfield solutions + Proficient in modern DevOps and CI/CD practices + Experience using AI tools to support software development, testing, or documentation + Exceptional communication and client-facing skills, with the ability to lead delivery from both a technical and strategic standpoint Preferred: + Experience in mentoring or managing small engineering teams + Knowledge of secure coding practices and enterprise integration patterns + Familiarity with containerization (Docker/Kubernetes) and microservices + Background in hospitality, resort, or travel tech environments a plus **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $70 - $75/hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $70-75 hourly 35d ago
  • Business Analyst

    Cai 4.8company rating

    Cai job in Phoenix, AZ or remote

    **Req number:** R6829 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Business Analyst you will be responsible for gathering and documenting business requirements, developing and executing test cases to validate system functionality, and preparing system and training documentation to support successful project implementation. **Job Description** We are looking for a **Business Analyst** for a **full-time, remote** opportunity. This position will require travel up to 25%. As the Business Analyst you will be responsible for gathering and documenting business requirements, developing and executing test cases to validate system functionality, and preparing system and training documentation to support successful project implementation. **What You'll Do** + Facilitate and document project meetings as needed + Develop use and test cases + Prepare, review, and/or monitor compliance of any or all project artifacts listed in Task 2 below with the defined project methodology + Prepare, execute, monitor and report on testing activities/status in each testing phase + Validate post implementation with requirements traceability matrix and assist with defect identification, tracking, and resolution + Assist in the preparation of training materials + Identify and monitor the completion of action items + Identify and communicate potential project risks and issues for MME PMO review + Prepare and post updated documentation **What You'll Need** Required: + 6+ years of experience working within a Medicaid program or a healthcare related field + 4+ years of experience in the design, development, and /or implementation of a Medicaid, healthcare, and/or data warehouse Application Lifecycle Management (ALM) system in the role of primary business analyst + Proven experience in requirements management, strong documentation and validation skills + Skilled in developing and executing test cases and ensuring testing integrity across system, UAT, and regression phases + Strong collaboration and communication skills for working with SMEs and linking business needs to technical solutions **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-JM1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $100,000 - $110,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $100k-110k yearly 9d ago
  • Data Analyst Intern

    Cai 4.8company rating

    Cai job in Columbus, OH

    **Req number:** R6105 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Data Analyst Intern, you will work within our technical data analytics team, focusing on analyzing existing customer data. You will have the opportunity to apply your analytical skills to discover patterns and insights that will help drive business strategies and improve customer experiences. **Job Description** We are seeking a motivated and detail-oriented **Data Analyst Intern** to join our team and contribute to impactful data analysis projects. This role is a **full-time internship role and is remote** . The internship dates are June 1, 2026 to July 31 2026. **This internship is a full-time opportunity requiring a commitment of** **40 hours** **per week.** **Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program.** **Please note that all work must be performed within the United States.** **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What** **You'll** **Do** + Assist in collecting, processing, and analyzing large datasets to extract meaningful insights + Collaborate with cross-functional teams to understand data requirements and deliver actionable analytics + Develop and maintain dashboards and reports to communicate findings to stakeholders + Utilize statistical techniques and data analysis tools to identify trends and patterns in customer data + Support the team in ad hoc analysis and reporting requests **What** **You'll** **Need** Required: + Current Junior pursuing a degree in Computer Science or a related field + Minimum GPA of 3.5 or higher + Strong analytical skills and experience with data patterns and trends + Excellent critical thinking and problem-solving abilities + Familiarity with data analytics tools and techniques + Passion for working with data and a keen interest in customer data analysis Preferred: + Understanding data engineering, data warehousing, and ETL processes + Familiarity with Python, Java, or Scala + Familiarity with Azure data storage + Exposure to data storage technologies such as SQL databases, NoSQL databases, and data lakes. + Familiarity with cloud platforms (AWS or Azure,) and related data services **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor The pay for this position is $20 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. \#DNP **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $20 hourly 60d+ ago
  • Data Center Commissioning Senior Project Manager

    Cai 4.8company rating

    Cai job in Columbus, OH

    * Position Description:Your responsibilities as a Data Center Cx PM will include:Working with project teams at client sites to inspect, test, and troubleshoot data center/ building commissioning facilities and/ or equipment. This person is responsible for identifying and coordinating activities for commissioning and reporting. The Project Manager will be the POC with client (data center/ building commissioning companies) personnel and the Regional Manager. The Project Manager will execute the work as well as oversee it. Electrical and/or Mechanical commissioning experience is required. Requirements include:Position Requirements:BS in an electrical, mechanical, engineering field or equivalent experience12+ years or more of experience in commissioning and qualification in the Data Center industry, Leading large (minimum of 4 megawatts) projects/facilities. Comfort in the Construction industry (managing vendors, clients, subcontractors) is a plus. Experience with commissioning plans/test scripts, schedules, budgets, change orders and summary reports is desired.Experience managing multi-disciplinary teams with full commissioning responsibility is desired. Other Requirements:Excellent oral and written communication skills in EnglishAble to travel domestically and internationally as required Able to work (paid) overtime Able to work in the US without sponsorship now or any time in the future. About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company. CAI Operations DCx Managers will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services. #LI-MV1 #MISSIONCRITICALAverage salary range, not including benefits or compensatory time and possible discretionary bonuses. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $99k-134k yearly est. 14d ago

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CAI may also be known as or be related to CAI, COMPUTER AID INC, Computer Aid, Computer Aid Inc and Computer Aid, Inc.