CAI jobs in Indianapolis, IN

CAI Overview:Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown to over 700 people worldwide. We provide program and project management, commissioning, qualification, validation, start-up, and other consulting services associated with operational readiness and operational excellence to FDA-regulated and other mission-critical industries.We put our clients' interests first, we do not stop until it is right, and we will do whatever it takes to get there.At CAI, we are committed to living our Foundational Principles:We act with integrity We serve each other We serve society We work for our future We believe that with employee ownership, one person's success is everyone's success. We embrace a Team Before Self mindset, demonstrate Respect for Others, and maintain a Can-Do Attitude-our three core values. Position Overview:The Operational Readiness Project Manager (ORPM) serves as a strategic leader bridging the gap between mechanical completion and sustained operational performance. The ORPM designs and leads holistic Operational Readiness programs using CAI's six-pillar Readiness Framework. This role ensures project teams achieve right-first-time metrics, foster a culture of continuous improvement, and deliver world-class performance from day one. Key Responsibilities:1. Project & Program Leadership- Lead project teams to achieve Operational Readiness (OR) objectives.- Manage readiness-to-operations lifecycle for 1-3 client engagements simultaneously.- Drive on-time, on-scope delivery of readiness programs. 2. Pillar Integration & Execution- Serve as the primary consultant for OR campaigns integrating with Quality, Process, and Workforce streams.- Apply OE principles to pre-Day One activities (e.g., visual management, accountability, problem-solving). 3. Client Advisory- Act as a trusted advisor to executive stakeholders (VPs, Site Heads, etc.).- Guide decision-making with a risk-based, speed-to-value mindset. 4. People Development- Lead and coach cross-functional teams including CQV, Quality, and external contractors.- Cultivate a culture of feedback and growth. 5. Thought Leadership-Contribute to CAI's brand via white papers, conference presentations, and client tools. Skills & Characteristics Required:- Consulting & Facilitation- Align project stakeholders with clear vision and measurable goals.- Expert-level guidance for site and department leadership.- Project Execution- Manage scheduling, resource loading, controls, and closeout.- Execute comprehensive project planning and delivery.- Continuous Improvement- Drive site-wide transformation using Lean, Six Sigma, or TPM methodologies. Qualifications and Experience:- BS or MS in a relevant science or engineering field (or equivalent).- 3+ years as a program/project manager on life science projects ($1MM+), or- 8+ years in GMP-regulated operations with 5+ years leading readiness/start-up/OE transformations. (Black Belt or equivalent preferred.)- Proven multi-site or multi-client portfolio experience.- Deep understanding of quality systems, tech transfer, equipment qualification, and analytics.- Excellent communication, leadership, and stakeholder management skills.- Proficient in project management software tools. Other Requirements:- Excellent written and verbal English communication.- Able to work in the U.S. without sponsorship now or in the future.- Domestic and international travel may be required.- Willing to work overtime when necessary.- PMI PMP or PgMP certification a plus. Critical CompetenciesInfluence Strategy - Evaluates and pursues initiatives, opportunities, and priorities based on fit with organization strategies.- Identifies innovative solutions to challenges that have strategic impact, balancing both short- and long-term concerns.- Identifies issues related to emerging customer and market needs. Satisfy the Customer - Identifies and anticipates customer requirements, expectations, and needs.- Develops solutions that meet or exceed customer expectations and shares feedback with relevant groups.- Consistently follows up with customers to resolve issues and maintain customer satisfaction and loyalty.- Continually searches for ways to improve customer service, including removal of barriers and providing solutions. Plan for Success - Translates business/function strategies into aligned plans and objectives and integrates across business groups.- Obtains and allocates resources needed to accomplish goals.- Anticipates risk and builds effective contingency plans. Pursue Execution - Prioritizes and balances time, actions, resources, and initiatives to ensure achievement of critical goals.- Holds self and others accountable for achieving outcomes. - Anticipates obstacles and takes appropriate actions to accelerate work or improve quality. Tailor Communication- Communicates information clearly, concisely, and professionally.- Tailors communication style and content to audience effectively.- Writes technical concepts clearly and thoroughly for all audience types. Build Partnerships- Cultivates a network of people across a variety of disciplines and functions within the organization.- Builds collaboration by identifying and conveying common interests and priorities, removing barriers, and breaking down silos. - Appropriately involves others in decisions and plans that affect them.- Maintains positive relationships regardless of challenges, organizational level, personality, or background differences. Influence Others - Develops and articulates compelling rationale for positions.- Builds a broad base of support among key decision makers and influencers.- Positions and explains ideas and proposals in ways that get support from others.· Encourages others to find new solutions that improve outcomes and deliver value. Develop Self and Others - Continuously develops interpersonal skills to build effective internal and external relationships. · Models company values and always acts with integrity.· Looks for opportunities to develop breakthrough ideas and initiatives.Average base salary range - not including benefits, and potential overtime and/or Cost of Living Adjustment. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

**Req number:** R6830 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Documentation Specialist ready to take us to the next level! If you have the ability to schedule meetings, gather meeting topics, and prepare agendas and are looking for your next career move, apply now. **Job Description** We are looking for a **Documentation Specialist** to support implementations encompassed in a modernization effort by scheduling meetings, preparing agendas and taking notes during these meetings. This position will be **full-time contract** and **remote** . **What You'll Do** + Schedule meetings, gather meeting topics, and prepare agendas + Make copies, take notes during project meetings, document, and track action items + Assist project management staff with documentation and load documents to appropriate SharePoint sites + Perform other related activities necessary to meet project goals and objectives + Collaborate as part of a team with two (2) full-time dedicated scribes working directly with Project Managers for the duration of the projects **What You'll Need** Required: + 2+ years of experience capturing and distributing meeting minutes, documenting, and tracking action items Preferred: + Experience supporting IT system modernizations + Experience with Microsoft 365 and ALM solutions **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $32.00 - $36.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6601 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a Business Transformation Consultant I ready to take us to the next level! If you have experience designing and delivering enterprise wide transformation efforts and are looking for your next career move, apply now! **Job Description** We are looking for a **Business Transformation Consultant I** who will support high-impact initiatives that drive strategic change and operational improvement across the organization. You will work closely with other members of the Transformation Management Office (TMO) to help plan, design, and deliver enterprise-wide transformation efforts that have real business impact. You will gain hands-on experience in business analysis, project management, and change support activities as you support the implementation of new capabilities and optimized functional processes within the organization. This position will be **full-time** and **remote.** "This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer." **What You'll Do** Project Support + Assist in the planning, coordination, and execution of enterprise-wide transformation initiatives + Track progress against milestones and manage project documentation + Aid in the creation of reports, presentations, and documentation to support decision-making + Assist in tracking, monitoring and disseminating RAID (Risks, Actions, Issues, Decisions) items, and help keep teams accountable to deliverables Process Improvement + Bring structure and clarity to ambiguous problems to help teams get to the core of what needs to change and why + Assist in gathering and documenting business requirements through interviews, workshops, and research + Identify improvement opportunities based on current-state assessments and gap analyses + Assist in the development of future state processes through providing suggestions for improvement and identifying pain points + Support the evaluation and implementation of technology solutions, including workflow tools and automation Stakeholder Engagement + Collaborate with stakeholders across functions to gather input and cross-functional alignment + Build strong relationships with establish credibility through clear and professional communication Change Management + Help plan, develop and execute change management activities such as communications, stakeholder analysis, and training logistics + Assist in ensuring initiatives are understood, adopted, and sustained across the organization Team Collaboration + Collaborate with team members to ensure successful delivery of transformative programs + Bring a proactive, problem-solving mindset to team discussions and decision-making + Perform other critical assignments as directed **What You'll Need** Required: + Bachelor's degree in Business Administration, Finance, Economics, or a related field + Entry-level experience in strategy, business analysis, consulting, finance or a related field + Exceptional communication, organizational, and multitasking skills + Proven leadership qualities and skills + Strong analytical and problem-solving skills; ability to analyze data and identify trends or issues + Effective written and verbal communication skills; comfortable preparing documentation and delivering presentations + Detail-oriented and highly organized; able to manage multiple tasks and deadlines + Proficiency in tools such as Excel, PowerPoint, Word, Visio; Experience with JIRA, Azure DevOps, or Microsoft Project is a plus + Team player with a collaborative mindset and willingness to learn from others + Interest in business transformation and enterprise improvement initiatives + Demonstrated ability to hold self and other accountable to timelines and outcomes **Physical Demands** + Ability to safely and successfully perform the essential job functions + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **\#LI-JE1** **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $70,000 - $80,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Position Description:As a Reliability Field Engineer, you are an integral part of our Operational Readiness team. You will coordinate, prepare, review and research equipment and material databases that allow out teams to recommend the best maintenance and asset management practices for our clients. If you enjoy hands-on experience while building your foundation of maintenance and reliability skillsets, this position is for you. Requirements include:Essential Duties and Responsibilities:Perform field walk-downs of systems and processes to collect or validate baseline equipment specification data Refine and load equipment information and engineering specifications into a database to achieve standardized records Collaborate with equipment manufacturers and vendors to develop unique parts lists Review maintenance data, engineering drawings, technical manuals, and other documentation to communicate associated reliability findings and recommendations Draft Failure Mode and Effect Analysis sheets (FMEA) on systems and equipment Perform all necessary quality control functions that are required to ensure that complete, accurate, and relevant data is provided to the customer Position Requirements: BS in an Engineering or Science field or equivalent experience2+ years' experience in process engineering, maintenance, and reliability or operational excellence, lean six sigma and TPMAbility to read Piping and Instrumentation Diagrams (P&ID) Ability to identify industrial equipment and record data in spreadsheets Ability to perform work with frequent interruptions and distractions.Ability to accomplish tasks by focusing on all areas involved; ensuring all associated processes and tasks are completed and accurate.Ability to effectively operate computer tablet and PC technology and software.Ability to interact and collaborate with others, both in person and through phone, e-mail, and written correspondence. Other Requirements:Excellent oral and written English is required Able to travel domestically and internationally if required Able to work (paid) overtime Able to work in the US without sponsorship now or any time or in the future About CAICAI is a 100% employee-owned company established in 1996 that has grown to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and other consulting services associated with operational readiness to FDA regulated and other mission-critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity.We serve each other.We serve society.We work for our future. With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a Can-Do Attitude (our core values). That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).

**Req number:** R6828 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Organizational Change Practitioner ready to take us to the next level! If you have the ability to support the successful implementation of change initiatives and are looking for your next career move, apply now. **Job Description** We are looking for a **Change Management Practitioner** to support implementations encompassed in a modernization effort including the Pharmacy Benefits Administration (PBA) and Prior Authorization (PA) solutions. This position will be **full-time contract** and **remote** with some travel. **What You'll Do** + Work in parallel with project management teams to support the successful implementation of change initiatives + Focus on stakeholder engagement, process optimization, and organizational readiness to ensure smooth adoption and minimal disruption + Contribute to modernization efforts, including Pharmacy Benefits Administration (PBA) and Prior Authorization (PA) solutions + Collaborate with two (2) full-time dedicated Project Managers working directly with other Project Managers for the duration of the projects + Provide expertise in organizational change management (OCM) to support smooth transitions within the scope of modernization efforts **What You'll Need** Required: + 2+ years of experience in leading organizational change initiatives Preferred: + Certified Change Management Professional (CCMP) or Association of Change Management Professionals (ACMP) certification **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $52.00 - $55.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6620 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Program Specialist Intern, you will assist with grant application processes, including grant review and assessment, and grant development. **Job Description** ]We are looking for a **Program Specialist Intern** to assist with grant application processes, including grant review and assessment, and grant development. This position will be a **full-time internship** and **remote.** **This internship is a full-time opportunity requiring a commitment of 40 hours per week. Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program. Please note that all work must be performed within the United States. This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What You'll Do** + Gain real-world work experience in a corporate environment + Gain in-demand business skills and critical competencies + Immersion in CAI's diverse and inclusive culture + Opportunity to collaborate with other interns on a community outreach project + Exposure to CAI's leaders through the Executive Connections Program + Interactive, social events + Assist with program and policy in the areas of behavioral health, child welfare, and maternal health. + Research activities around grants, thought leadership, data analytics and general business functions + Ability to organize tasks in a logical and cohesive manner + Understanding of social services and family support activities + Ability to assist with grant application processes, including grant review and assessment, and grant development + Ability to review policy data and procedures and make recommendations for approvement + Ability to research policies and grants in human services across a spectrum of sources + Ability to write professionally + Assist with proposal and bid development for future work engagement + The candidate must be self-driven and have the ability to work independently with guidance from senior staff + Experience with public speaking + Participate in HHS events throughout the internship **What You'll Need** Required: + Junior in their undergraduate year with a major in the areas of social services, psychology, education, or similar human-services related majors + Minimum 3.5 cumulative GPA + Working knowledge of general office equipment such as printer, scanner, and PC + High proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint + Strong communicative skills + High-level problem-solving skills + Ability to effectively multi-task + Excellent time management skills + Strong organization and attention to detail **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#DNP **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $17 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6816 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Product Support Specialist you will provide support to a corporate tax software product. **Job Description** We are looking for a **Product Support Specialist** to remotely provide Level One technical support to a corporate tax software product. This position will be **full-time** and **remote** and **requires weekends** . **What You'll Do** + Answer phone calls and respond to emails and web portal requests + Analyze and resolve technical and software related problems + Log all work activity and efficiently work to resolve or assign ticket to appropriate team + Engage knowledge of products, tax and key resources to ensure timely resolution + Drive positive results in Customer Experience through timely response and professional interaction + Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics + Provide consistent communication with the customer to effectively manage expectations + Function as a business liaison between CAI clients and their customers, balancing the needs of both the client and the business in a way that drives a mutually agreed upon outcome **What You'll Need** Required: + 1-3 years' experience as Product Support Specialist (or similar) + Degree in Information Systems or Computer Science (Preferred) or equivalent experience + Intermediate knowledge of platforms, operating systems, and web authoring tools + Basic knowledge of product functional issues, basic technical issues, and the application of corporate tax concepts + Basic knowledge of computer terms, languages, database concepts, Oracle, SQL Server, etc. + Familiarity with common ERP systems and concepts + Customer technical product support experience with analyzing, resolving, and routing customer inquiries + Knowledge of common support tools and practices, specifically ticketing systems such as Salesforce and ITIL + Analytical, problem solver + Strong attention to detail + Excellent work ethic; self-motivated + Fast learner + Ability to work independently and follow through on open tickets without supervision + Team-oriented + Ability to confidently make quick decisions using resources and independent judgment to resolve technical customer issues and provide timely statuses to customer and key stakeholders as appropriate to the situation + Ability to be professional in all interactions, with the proven ability to handle difficult customer situations while remaining positive and customer focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary information + Strong writing and verbal skills; speaks effectively, using conventions proper to the situation + **Ability to work following schedule: Sat & Sun 10:00am - 10:00pm EST, Mon & Tue 10:00am - 6:00pm EST.** Preferred: + Knowledge of corporate tax principles and related tax software + Certifications in databases, Java, or web services + Knowledge of ITIL principles + Knowledge of UNIX/Linux + Knowledge of environmental variables and compilation commands for OS and programming languages (for some roles only) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50,000 - $52,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Are You Ready?CAI is a professional services company established in 1996 that has grown to nearly 800 people worldwide. For mission-critical and regulated industries needing to deliver essential solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard-through our rigorous approach, field-tested processes, and elite expertise developed over 30 years. Our Purpose We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience. Our Foundational Principles- At CAI, we are committed to living our values-both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future- We are relentless in our dedication to excellence, pushing boundaries and redefining industry standards. We thrive at the intersection of wisdom, technology, and humanity-always focused on how it will be done, not how it used to be done. Key Responsibilities1. Technical Responsibilities- Develop documentation for CQV activities- Write and execute protocols (field verification)- Develop summary reports at client sites2. Areas of Focus- Pharmaceutical facilities- Utilities- Equipment3. Project & Team Management- Plan and coordinate work- Direct small teams in document development and/or execution Qualifications and Experience- Bachelor's degree in a science or engineering field (or equivalent experience)- 2-4 years' experience in commissioning and qualification in a regulated industry- Familiarity with ISPE Baseline Guide 5 (Second Edition) is a plus- Preferred experience in:- Facilities and equipment startup- Walk-downs and troubleshooting- Utilities (WFI, RO, HVAC)- Upstream/downstream processing- Purification, recovery- Building automation- Pharmaceutical manufacturing processes Critical CompetenciesInfluence Strategy- Pursues initiatives aligned with organizational strategy- Identifies strategic, innovative solutions- Anticipates emerging customer/market needs Satisfy the Customer- Understands and anticipates customer needs- Delivers high-quality solutions and service- Proactively maintains satisfaction and loyalty Plan for Success- Aligns business strategies with actionable plans- Anticipates risks and builds contingency plans- Secures resources for goal achievement Pursue Execution- Prioritizes time and resources effectively- Holds self and others accountable- Acts to overcome obstacles and improve quality Tailor Communication- Communicates clearly and professionally- Adjusts style to fit the audience- Explains technical concepts effectively Build Partnerships- Builds networks across functions- Encourages collaboration and breaks down silos- Involves stakeholders in decisions Influence Others- Builds support with sound rationale- Gains buy-in from decision makers- Encourages innovative thinking Develop Self and Others- Enhances interpersonal relationships- Models integrity and company values- Seeks out growth and breakthrough opportunities#LI-MV1We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).

**Req number:** R6619 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Project Analyst Intern, you will understand and perform the project lifecycle on software projects. **Job Description** We are looking for a **Project Analyst Intern** to understand and perform the project lifecycle on software projects. This position will be a **full-time internship** and **remote.** The internship dates are June 1, 2026 to July 31 2026. **This internship is a full-time opportunity requiring a commitment of 40 hours per week. Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program. Please note that all work must be performed within the United States. This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What You'll Do** + Gain real-world work experience in a corporate environment + Gain in-demand business skills and critical competencies + Immersion in CAI's diverse and inclusive culture + Opportunity to collaborate with other interns on a community outreach project + Exposure to CAI's leaders through the Executive Connections Program + Interactive, social events + Ability to organize tasks in a logical and cohesive manner + Knowledgeable in understanding the software development life cycle and risks and issues associated with software projects + Ability to understand project life cycles, including the elements of project planning, project execution and project controls + Experienced in identification of risks and issues, documentation creation, and project note gathering + Ability to write professionally + Assist with proposal and bid development for future work engagement + Knowledgeable on project management principles and can organize a project plan/outline to schedule and drive their own work. This candidate must be self-driven and have the ability to work independently with guidance from senior staff + Work collaboratively with other individuals in the intern program to provide a final presentation on the client topics in the news + Experience with public speaking + Participate in the client events throughout the internship **What You'll Need** Required: + College experience in the areas of project management, management information systems, business administration, or similar + Working knowledge of general office equipment such as printer, scanner, and PC + Understanding of office management systems, as well as procedures + High proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint + Current Junior in their undergraduate year with a 3.5 GPA or higher Preferred: + Proficiency in Microsoft Project and Vision a plus + Former internships in government or project management organizations preferred + Excellent time management skills + Strong organization and attention to detail **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $17 p/h The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6686 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Full Stack Developer/Lead, you will be responsible for leading an MVP project and providing hands-on development. This is a long term project. **Job Description** We are seeking a **Full Stack Developer/Lead** to lead the design, development, and delivery of new product development projects. This is a high-visibility, long-term consulting engagement with a well-established hospitality client, offering the opportunity to lead a strategic build from concept and Minimum Viable Product (MVP) for full project development and implementation. **This is a remote position for candidates located in Central Florida (Orlando, Tampa, Lakeland, Melbourne, Daytona), Las Vegas, Denver area, or Houston area to be able to get to a local client office. Limited travel may be required.** You'll play a dual role as a hands-on engineer and Dev Lead, collaborating with cross-functional stakeholders to define business requirements for new business requested products, help build MVP solutions, and ultimately scale the solutions with a development and QA teams. If you're an experienced full stack technologist with leadership skills who thrives on owning solutions end-to-end and leveraging AI to improve delivery speed and quality - this project is for you. **What You'll Do:** + **Build the MVP** : design, develop, and deploy MVP solutions using core technologies including Oracle (PL/SQL), APIs and integration, Azure (.NET), Angular and Python. Willing to learn when needed if new technologies are introduced + **Engage with Product Stakeholders:** provide leadership and direction working with a small offshore development team + Work directly with product owners/analysts and business teams to gather requirements, define user stories, and establish test criteria to ensure product-market fit + **Execute Full Stack Development:** build and test application components across the front-end, back-end, and integration layers. Deliver a clean, maintainable, scalable codebase + **Leverage AI for Acceleration:** use AI tools (e.g., GitHub Copilot, Azure OpenAI, TestGPT, etc.) to accelerate development and testing processes. Recommend automation strategies that reduce delivery time and technical debt. + **Guide Technical Direction:** advise client engineering leadership on design patterns, risk mitigation, and best practices for best practice development and MVP-to-product transitions + Prepare for Scaling: upon MVP approval, assist in estimating and planning the transition to full enterprise deployment - partner with project management and product teams to include team scaling, technical roadmap creation, estimates and dependencies **Technology Stack:** + Integration: RESTful APIs, Postman, Boomi or Mulesoft or other integration products + Frontend: Angular + Backend: .NET Core (C#), ASP.NET, Python, SQL + Database: Oracle (PL/SQL), SQL Server (optional) + Cloud & Infrastructure: Azure App Services, Azure Functions, API Management + DevOps & Build Tools: Azure DevOps, GitHub, CI/CD pipelines, Jira + Testing & QA: Cypress/Selenium + AI-Enabled Tools: GitHub Copilot, TestGPT, Azure OpenAI Studio, or similar **What You'll Need** Required: + 7+ years of full stack software development experience + 2+ years in a senior development lead or team lead capacity + Strong hands-on expertise with Oracle, APIs, integrations, .NET and Python in Azure environments + Demonstrated experience building MVPs or greenfield solutions + Proficient in modern DevOps and CI/CD practices + Experience using AI tools to support software development, testing, or documentation + Exceptional communication and client-facing skills, with the ability to lead delivery from both a technical and strategic standpoint Preferred: + Experience in mentoring or managing small engineering teams + Knowledge of secure coding practices and enterprise integration patterns + Familiarity with containerization (Docker/Kubernetes) and microservices + Background in hospitality, resort, or travel tech environments a plus **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $70 - $75/hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Position Description:The CQV Senior Project Manager is responsible for leading services delivered to life sciences clients in all aspects of CQV-project execution and capital project Operational Readiness. Skills and Characteristics Required:- Significant experience in Project Management Principles and Practices- Demonstrated experience in successful Project Management processes- Expert in project execution throughout the entire project lifecycle- Intimately familiar with Project Planning, Initiation, Execution and Closeout requirements- Expertise in Project Risk Analysis- Mastery of skills in Stakeholder Engagement, Communications Management and Planning, and the various tools utilized by a successful Project Manager- Capable of translating Project Management execution to CAI's Operational Readiness Model-Skilled in applying situational leadership to appropriately manage project resources, allocate time-budgets, check and adjust Requirements include:Position Requirements:10+ years of industry experience in Commissioning, Qualification, and Validation and/or Computer Systems Validation and related technical areas Demonstrated experience in successful project management processes, along with being an expert in project execution throughout the entire project lifecycle.Communicate impact on budget due to changes in scope and schedule. Understanding of Earned Value Management Other Requirements:Fluent in English Excellent oral and written communication skills Able to travel domestically and internationally as required US Candidates must have been vaccinated or willing to be vaccinated for COVID-19 prior to starting employment About CAICAI is a 100% employee-owned company established in 1996 that has grown to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and other consulting services associated with operational readiness to FDA regulated and other mission-critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity.We serve each other.We serve society.We work for our future. With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a Can-Do Attitude (our core values). That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include up to 15% retirement contribution, PTO and sick days, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1Average base salary range, not including benefits. CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityPreference will be given to candidates currently located in Boston, MA, Raleigh, NC, Indianapolis, IN, San Diego, CA, San Francisco, CA, Seattle, WA, and Portland, OR. We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now! **Job Description** We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2. **What You'll Do** + Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships + Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements + Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently + Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs + Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled + Build and maintain strong relationships with key stakeholders within state governments and public sector agencies + Mentor and guide State Account Managers within their region, fostering a high-performance team environment **What You'll Need** Required: + Bachelor's degree in Business, Public Administration, or a related field + At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients + Reside in a western state, preferably Utah, North Dakota or New Mexico + Demonstrated success in achieving sales targets and managing complex client programs + Strong understanding of public sector procurement processes and contracting + Excellent leadership, communication, and negotiation skills **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $110,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6665 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Identity and Access Management Consultant ready to take us to the next level! If you have experience with Microsoft Entra ID and Okta, and are looking for your next career move, apply now. **Job Description** We are looking for an **Identity and Access Management (IAM) Migration Consultant** to support the migration from Okta to Microsoft Entra ID. This position will be **full-time contract** and **remote** . **What You'll Do** + Lead and support the migration of SAML/OIDC applications, authentication policies, and identity workflows from Okta to Microsoft Entra ID + Configure and optimize Conditional Access, Authentication Methods, Self-Service Password Reset (SSPR), and Multi-Factor Authentication (MFA) policies + Design and implement multi-tenant and B2C identity strategies + Support hybrid identity scenarios involving Active Directory (AD), Entra Connect, and cloud-first identity models + Set up and manage test tenants for validation, experimentation, and proof-of-concept work + Implement delegated administration and role-based access control (RBAC) in Entra and Microsoft 365, following least privilege principles + Assist with identity lifecycle management, including onboarding/offboarding processes and cleanup + Collaborate with internal teams to implement Identity Governance, including Access Reviews, Entitlement Management, and Access Packages + Document configurations, processes, and migration plans + Provide guidance on best practices for secure remote access, identity lifecycle management, and decommissioning legacy identity systems **What You'll Need** Required: + Identity and Access Administrator Associate (SC-300) Certification + Strong hands-on experience with Microsoft Entra ID (formerly Azure AD), including Conditional Access, MFA, SSPR, Authentication Methods, and Identity Governance + Proven experience with Okta and migrating identity services to Microsoft Entra ID + Experience with test tenant setup and management for validation and experimentation + Familiarity with delegating permissions in Microsoft Entra and Microsoft 365 using least privilege access models + Practical experience with identity lifecycle management, including cleanup of stale or orphaned objects + Experience with hybrid identity environments, including AD, Entra Connect, and cloud-first identity models + Experience with multi-tenant and B2C identity configurations + Experience with PowerShell scripting for identity automation + Experience with Microsoft Graph API and Entra ID custom extensions + Strong programming and scripting experience (e.g., Java, Python, C#, Bash) + Ability to work independently and collaboratively in a fast-paced environment + Strong troubleshooting and problem-solving skills + Excellent communication and documentation skills + DevOps experience + AWS IAM, AWS Managed AD + Experience with HR-as-Master + Privileged Access Management (PAM) + Understanding of Zero Trust principles and secure access design Preferred: + Microsoft certifications (e.g., SC-100, AZ-500) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time, with occasional need to move around the office to attend meetings + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-CB1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $58 p/h - $63 p/h The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6770 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Zscaler Engineer ready to take us to the next level! If you have hands-on experience with Zscaler administration, vulnerability management expertise, and strong documentation skills, and are looking for your next career move, apply now. **Job Description** We are looking for a **Zscaler Engineer** to manage and administer Zscaler services, operate the vulnerability management program, and document configurations and handover materials to ensure smooth operations. This position will be a **contract** and **remote** . **This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.** **What You'll Do** + Administer and tune the Zscaler instance, including policy configuration, user/group management, log analysis, troubleshooting, and integrations with identity providers and other security tools + Design, implement, and maintain Zero Trust access and web security controls to meet IDC security requirements and business access needs + Operate the vulnerability management lifecycle: schedule and run authenticated and unauthenticated scans, validate findings, prioritize risk, and track remediation to closure using established frameworks and tooling + Triage, validate, and risk-score vulnerability findings; produce clear remediation guidance and coordinate fixes with system owners and engineering teams + Create and deliver regular metrics, dashboards, and executive reports showing program health, patch/mitigation cadence, and trend analysis **What You'll Need** Required: + Hands-on administration and operational experience with Zscaler (ZIA & ZPA), including policy design and log analysis + Proven experience running enterprise vulnerability management programs, including scanning, triage, and coordination of remediation activities + Familiarity with common vulnerability scanning platforms and workflow tools + Strong understanding of network protocols, authentication/authorization (SAML, SSO, MFA), and Zero Trust principles + Ability to translate technical findings into clear remediation tasks and to work cross-functionally with engineering and IT teams + Strong written documentation and reporting skills Preferred: + Certifications such as CISSP, GIAC, Zscaler Certified Cloud Administrator, or equivalent + Experience integrating Zscaler telemetry with SIEM, SOAR, or other detection tools **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $35.00-$45.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

CAI Overview:Are You Ready?CAI is a 100% employee-owned professional services company established in 1996 that has grown to over 700 people worldwide. We provide program and project management, commissioning, qualification, validation, start-up, and other consulting services associated with operational readiness and operational excellence to FDA-regulated and other mission-critical industries.We put our clients' interests first, we do not stop until it is right, and we will do whatever it takes to get there.At CAI, we are committed to living our Foundational Principles:We act with integrity We serve each other We serve society We work for our future We believe that with employee ownership, one person's success is everyone's success. We embrace a Team Before Self mindset, demonstrate Respect for Others, and maintain a Can-Do Attitude-our three core values. Position Overview:The Operational Readiness Project Manager (ORPM) serves as a strategic leader bridging the gap between mechanical completion and sustained operational performance. The ORPM designs and leads holistic Operational Readiness programs using CAI's six-pillar Readiness Framework. This role ensures project teams achieve right-first-time metrics, foster a culture of continuous improvement, and deliver world-class performance from day one. Key Responsibilities:1. Project & Program Leadership- Lead project teams to achieve Operational Readiness (OR) objectives.- Manage readiness-to-operations lifecycle for 1-3 client engagements simultaneously.- Drive on-time, on-scope delivery of readiness programs. 2. Pillar Integration & Execution- Serve as the primary consultant for OR campaigns integrating with Quality, Process, and Workforce streams.- Apply OE principles to pre-Day One activities (e.g., visual management, accountability, problem-solving). 3. Client Advisory- Act as a trusted advisor to executive stakeholders (VPs, Site Heads, etc.).- Guide decision-making with a risk-based, speed-to-value mindset. 4. People Development- Lead and coach cross-functional teams including CQV, Quality, and external contractors.- Cultivate a culture of feedback and growth. 5. Thought Leadership-Contribute to CAI's brand via white papers, conference presentations, and client tools. Skills & Characteristics Required:- Consulting & Facilitation- Align project stakeholders with clear vision and measurable goals.- Expert-level guidance for site and department leadership.- Project Execution- Manage scheduling, resource loading, controls, and closeout.- Execute comprehensive project planning and delivery.- Continuous Improvement- Drive site-wide transformation using Lean, Six Sigma, or TPM methodologies. Qualifications and Experience:- BS or MS in a relevant science or engineering field (or equivalent).- 3+ years as a program/project manager on life science projects ($1MM+), or- 8+ years in GMP-regulated operations with 5+ years leading readiness/start-up/OE transformations. (Black Belt or equivalent preferred.)- Proven multi-site or multi-client portfolio experience.- Deep understanding of quality systems, tech transfer, equipment qualification, and analytics.- Excellent communication, leadership, and stakeholder management skills.- Proficient in project management software tools. Other Requirements:- Excellent written and verbal English communication.- Able to work in the U.S. without sponsorship now or in the future.- Domestic and international travel may be required.- Willing to work overtime when necessary.- PMI PMP or PgMP certification a plus. Critical CompetenciesInfluence Strategy - Evaluates and pursues initiatives, opportunities, and priorities based on fit with organization strategies.- Identifies innovative solutions to challenges that have strategic impact, balancing both short- and long-term concerns.- Identifies issues related to emerging customer and market needs. Satisfy the Customer - Identifies and anticipates customer requirements, expectations, and needs.- Develops solutions that meet or exceed customer expectations and shares feedback with relevant groups.- Consistently follows up with customers to resolve issues and maintain customer satisfaction and loyalty.- Continually searches for ways to improve customer service, including removal of barriers and providing solutions. Plan for Success - Translates business/function strategies into aligned plans and objectives and integrates across business groups.- Obtains and allocates resources needed to accomplish goals.- Anticipates risk and builds effective contingency plans. Pursue Execution - Prioritizes and balances time, actions, resources, and initiatives to ensure achievement of critical goals.- Holds self and others accountable for achieving outcomes. - Anticipates obstacles and takes appropriate actions to accelerate work or improve quality. Tailor Communication- Communicates information clearly, concisely, and professionally.- Tailors communication style and content to audience effectively.- Writes technical concepts clearly and thoroughly for all audience types. Build Partnerships- Cultivates a network of people across a variety of disciplines and functions within the organization.- Builds collaboration by identifying and conveying common interests and priorities, removing barriers, and breaking down silos. - Appropriately involves others in decisions and plans that affect them.- Maintains positive relationships regardless of challenges, organizational level, personality, or background differences. Influence Others - Develops and articulates compelling rationale for positions.- Builds a broad base of support among key decision makers and influencers.- Positions and explains ideas and proposals in ways that get support from others.· Encourages others to find new solutions that improve outcomes and deliver value. Develop Self and Others - Continuously develops interpersonal skills to build effective internal and external relationships. · Models company values and always acts with integrity.· Looks for opportunities to develop breakthrough ideas and initiatives.We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).

Are You Ready?CAI is a professional services company established in 1996 that has grown to nearly 800 people worldwide. For mission-critical and regulated industries needing to deliver essential solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard-through our rigorous approach, field-tested processes, and elite expertise developed over 30 years. Our Purpose We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience. Our Foundational Principles- At CAI, we are committed to living our values-both professionally and personally:- We act with integrity- We serve each other- We serve society- We work for our future- We are relentless in our dedication to excellence, pushing boundaries and redefining industry standards. We thrive at the intersection of wisdom, technology, and humanity-always focused on how it will be done, not how it used to be done. Key Responsibilities1. Technical Responsibilities- Develop documentation for CQV activities- Write and execute protocols (field verification)- Develop summary reports at client sites2. Areas of Focus- Pharmaceutical facilities- Utilities- Equipment3. Project & Team Management- Plan and coordinate work- Direct small teams in document development and/or execution Qualifications and Experience- Bachelor's degree in a science or engineering field (or equivalent experience)- 2-4 years' experience in commissioning and qualification in a regulated industry- Familiarity with ISPE Baseline Guide 5 (Second Edition) is a plus- Preferred experience in:- Facilities and equipment startup- Walk-downs and troubleshooting- Utilities (WFI, RO, HVAC)- Upstream/downstream processing- Purification, recovery- Building automation- Pharmaceutical manufacturing processes Critical CompetenciesInfluence Strategy- Pursues initiatives aligned with organizational strategy- Identifies strategic, innovative solutions- Anticipates emerging customer/market needs Satisfy the Customer- Understands and anticipates customer needs- Delivers high-quality solutions and service- Proactively maintains satisfaction and loyalty Plan for Success- Aligns business strategies with actionable plans- Anticipates risks and builds contingency plans- Secures resources for goal achievement Pursue Execution- Prioritizes time and resources effectively- Holds self and others accountable- Acts to overcome obstacles and improve quality Tailor Communication- Communicates clearly and professionally- Adjusts style to fit the audience- Explains technical concepts effectively Build Partnerships- Builds networks across functions- Encourages collaboration and breaks down silos- Involves stakeholders in decisions Influence Others- Builds support with sound rationale- Gains buy-in from decision makers- Encourages innovative thinking Develop Self and Others- Enhances interpersonal relationships- Models integrity and company values- Seeks out growth and breakthrough opportunities#LI-MV1We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).

**Req number:** R6817 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Product Support Specialist you will provide support to a corporate tax software product. **Job Description** We are looking for a **Product Support Specialist** to remotely provide Level One technical support to a corporate tax software product. This position will be **full-time** and **remote** and **2nd shift** **.** **What You'll Do** + Answer phone calls and respond to emails and web portal requests + Analyze and resolve technical and software related problems + Log all work activity and efficiently work to resolve or assign ticket to appropriate team + Engage knowledge of products, tax and key resources to ensure timely resolution + Drive positive results in Customer Experience through timely response and professional interaction + Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics + Provide consistent communication with the customer to effectively manage expectations + Function as a business liaison between CAI clients and their customers, balancing the needs of both the client and the business in a way that drives a mutually agreed upon outcome **What You'll Need** Required: + 1-3 years' experience as Product Support Specialist (or similar) + Degree in Information Systems or Computer Science (Preferred) or equivalent experience + Intermediate knowledge of platforms, operating systems, and web authoring tools + Basic knowledge of product functional issues, basic technical issues, and the application of corporate tax concepts + Basic knowledge of computer terms, languages, database concepts, Oracle, SQL Server, etc. + Familiarity with common ERP systems and concepts + Customer technical product support experience with analyzing, resolving, and routing customer inquiries + Knowledge of common support tools and practices, specifically ticketing systems such as Salesforce and ITIL + Analytical, problem solver + Strong attention to detail + Excellent work ethic; self-motivated + Fast learner + Ability to work independently and follow through on open tickets without supervision + Team-oriented + Ability to confidently make quick decisions using resources and independent judgment to resolve technical customer issues and provide timely statuses to customer and key stakeholders as appropriate to the situation + Ability to be professional in all interactions, with the proven ability to handle difficult customer situations while remaining positive and customer focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary information + Strong writing and verbal skills; speaks effectively, using conventions proper to the situation + **Ability to work Monday through Friday 2:00pm - 10:00pm EST.** Preferred: + Knowledge of corporate tax principles and related tax software + Certifications in databases, Java, or web services + Knowledge of ITIL principles + Knowledge of UNIX/Linux + Knowledge of environmental variables and compilation commands for OS and programming languages (for some roles only) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50,000 - $52,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

**Req number:** R6105 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Data Analyst Intern, you will work within our technical data analytics team, focusing on analyzing existing customer data. You will have the opportunity to apply your analytical skills to discover patterns and insights that will help drive business strategies and improve customer experiences. **Job Description** We are seeking a motivated and detail-oriented **Data Analyst Intern** to join our team and contribute to impactful data analysis projects. This role is a **full-time internship role and is remote** . The internship dates are June 1, 2026 to July 31 2026. **This internship is a full-time opportunity requiring a commitment of** **40 hours** **per week.** **Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program.** **Please note that all work must be performed within the United States.** **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What** **You'll** **Do** + Assist in collecting, processing, and analyzing large datasets to extract meaningful insights + Collaborate with cross-functional teams to understand data requirements and deliver actionable analytics + Develop and maintain dashboards and reports to communicate findings to stakeholders + Utilize statistical techniques and data analysis tools to identify trends and patterns in customer data + Support the team in ad hoc analysis and reporting requests **What** **You'll** **Need** Required: + Current Junior pursuing a degree in Computer Science or a related field + Minimum GPA of 3.5 or higher + Strong analytical skills and experience with data patterns and trends + Excellent critical thinking and problem-solving abilities + Familiarity with data analytics tools and techniques + Passion for working with data and a keen interest in customer data analysis Preferred: + Understanding data engineering, data warehousing, and ETL processes + Familiarity with Python, Java, or Scala + Familiarity with Azure data storage + Exposure to data storage technologies such as SQL databases, NoSQL databases, and data lakes. + Familiarity with cloud platforms (AWS or Azure,) and related data services **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor The pay for this position is $20 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. \#DNP **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Position Description:The CQV Senior Project Manager is responsible for leading services delivered to life sciences clients in all aspects of CQV-project execution and capital project Operational Readiness. Skills and Characteristics Required:- Significant experience in Project Management Principles and Practices- Demonstrated experience in successful Project Management processes- Expert in project execution throughout the entire project lifecycle- Intimately familiar with Project Planning, Initiation, Execution and Closeout requirements- Expertise in Project Risk Analysis- Mastery of skills in Stakeholder Engagement, Communications Management and Planning, and the various tools utilized by a successful Project Manager- Capable of translating Project Management execution to CAI's Operational Readiness Model-Skilled in applying situational leadership to appropriately manage project resources, allocate time-budgets, check and adjust Requirements include:Position Requirements:10+ years of industry experience in Commissioning, Qualification, and Validation and/or Computer Systems Validation and related technical areas Demonstrated experience in successful project management processes, along with being an expert in project execution throughout the entire project lifecycle.Communicate impact on budget due to changes in scope and schedule. Understanding of Earned Value Management Other Requirements:Fluent in English Excellent oral and written communication skills Able to travel domestically and internationally as required US Candidates must have been vaccinated or willing to be vaccinated for COVID-19 prior to starting employment About CAICAI is a 100% employee-owned company established in 1996 that has grown to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and other consulting services associated with operational readiness to FDA regulated and other mission-critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity.We serve each other.We serve society.We work for our future. With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a Can-Do Attitude (our core values). That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include up to 15% retirement contribution, PTO and sick days, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1Preference will be given to candidates currently located in Boston, MA, Raleigh, NC, Indianapolis, IN, San Diego, CA, San Francisco, CA, Seattle, WA, and Portland, OR. We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).