How To Become A Computer Aide: What It Is and Career Path

What is a computer aide and how to become one

Updated January 8, 2025

3 min read

The role of a Computer Aide, who is also known as a Computer Assistant, is to provide technical customer support as needed, whether it is responding to requests, troubleshooting issues, or emergencies.

The Aide is, amongst other things, meant to examine hardware and software systems for errors and other issues, perform maintenance and install updates or new networks, systems, and software as needed, and train customers and other employees in the use of these systems. Due to the nature of the job, the Aide must remain vigilant and must continue to learn about new developments and research in the IT and other industries, especially having to do with software and hardware akin to the ones they work with and provide support for.

A person who wants to work as a Computer Aide should generally have a degree, at least a Bachelor's in IT or computer science, or a similar subject. Further education and certification might be necessary, such as a CompTIA A+ certificate. Previous experience in similar positions is also preferred, as is proficiency in certain software and operating systems. Many Aides must often travel for work or provide advice under time limits and stress.

ScoreComputer AideUS Average

Salary

2.3

Avg. Salary $29,968

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.6

Race

American Indian and Alaska Native 0.41%

Asian 10.48%

Black or African American 13.24%

Hispanic or Latino 15.36%

Unknown 5.32%

White 55.19%

Gender

female 54.02%

male 45.98%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become a computer aide

Explore computer aide education requirements

Most common computer aide degrees

Bachelor's

52.1 %

Associate

30.0 %

Master's

7.6 %

Start to develop specific computer aide skills

Skills	Percentages
CAD	14.28%
Computer Lab	12.18%
Troubleshoot	12.10%
Computer System	5.77%
Computer Equipment	4.81%

Complete relevant computer aide training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New computer aides learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a computer aide based on U.S. Bureau of Labor Statistics data and data from real computer aide resumes.

Research computer aide duties and responsibilities

Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
Update and modify Java application for editing XML parameter files used by federal highway economic analysis software.
Install twenty dell computers with RedHat utilizing TCP/IP network configuration.

Prepare your computer aide resume

When your background is strong enough, you can start writing your computer aide resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a computer aide resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable computer aide resume templates

Build a professional computer aide resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your computer aide resume.