IT Support Technician
Dublin, OH
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
Position Type: Full-Time
Starting Wage: $23.75 per hour
Wage Increases: Year 2 - $24.50 | Year 3 - $25.25 | Year 4 - $26.00
Work Location: Dublin, OH
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
* Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
* Notifies their direct leader of recurring issues providing suggested process improvements.
* Escalates to the appropriate level of support and/or management when necessary.
* Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
* Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
* Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
* Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Gives attention to detail and follows instruction.
* Excellent verbal and written communication skills.
* Ability to prioritize and work under strict deadlines.
* Ability to work both independently and within a team environment.
* Ability to stay organized and multi-task efficiently.
* Ability to interpret and apply company policies and procedures.
* Knowledge of business system and processing requirements.
* Proficient with office productivity software.
* Develops and maintains positive relationships with internal and external parties.
* Prepares written materials to meet purpose and audience.
Education and Experience:
* High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
Physical Requirements:
* Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
* Regularly required to sit, reach, grasp, stand and move from one area to another.
* Constantly and repeatedly use keyboard/mouse.
* Occasionally required to push, pull, bend, lift and move up to 50 lbs.
* Occasionally required to handle small computer components to perform tasks.
* Regularly required to read and identify small status listings, markings and components.
Travel:
* Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
IT Support Analyst
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team
Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off-boarding employees, troubleshooting employees' network connections, system and application access, remote connections, and overall computer set-up.
As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles.
How you'll make an impact:
Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk).
Onboarding and off-boarding of new employees, temporary employees, vendors, and contractors.
Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities.
Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients' productivity.
Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others.
Identify technological issue trends to proactively prevent problems and develop processes to resolve.
Respond to help desk inquiries in a succinct and meaningful way.
Resolve issues with Okta, GSuite, Atlassian, Slack, etc.
What we're looking for:
Minimum requirements:
Have 2+ years of experience in a technical support or customer service environment supporting Mac OS.
Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki.
You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues.
Have experience or involvement with IT projects or large initiatives.
Have proficient understanding of internal and external customer requirements.
Have excellent written and verbal communication skills.
Are able to work with external vendors for services and support
Preferred qualifications:
Have strong familiarity with IT Operations and cloud applications.
You are able to create new support workflows.
Position Location - 5 days a week
into Columbus office
Time Zone Requirements -
This team operates on the East/West Coast time zones.
Travel Requirements -
This team has regular on-site collaboration sessions. These occur 3 days per Quarter at the San Mateo or Columbus office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
Columbus, OH - Anticipated Hourly Rate Range$42.93-$58 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
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Auto-ApplyDeployment Support Technician III, Global Server Operations
Columbus, OH
Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Columbus, OH, USA; Austell, GA, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; The Dalles, OR, USA; Reston, VA, USA.
Minimum qualifications:
* Experience with performing component-level repairs and troubleshooting on technical equipment.
* Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
* Experience with networking protocols.
* Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
* Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
* Ability to travel up to 70% of the time as needed.
Preferred qualifications:
* Bachelor's degree or equivalent practical experience.
* 4 years of experience in maintenance and monitoring of server systems.
* Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
* Experience working within a data center or network operation center environment.
* Experience with Linux operating systems.
* Experience in project management and leadership, and collaborating and partnering with teams.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is of computer technology.The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
* Deploy and operate new data center infrastructure across teams. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.
* Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
* Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
* Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
RETAIL COMPUTER TECHNICIAN
Columbus, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
* Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
* Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
* Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
* Assemble custom computers sold by our expert build-your-own (BYO) sales team
* Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
* Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
* Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
* High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
* CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
* Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
* Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
* Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
* Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
* Flexible Schedules & Excellent Pay
* Employee Discount that includes a Friends & Family Discount Program
* Tuition Reimbursement & Education Discounts
* Paid Time Off for Regular Associates
* 401K Plan with company match
* Esteemed Vendor & Company Job Training
* Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Retail Computer Technician
Columbus, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
Assemble custom computers sold by our expert build-your-own (BYO) sales team
Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Flexible Schedules & Excellent Pay
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with company match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
#appcast
Desktop Support Engineer
Columbus, OH
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Columbus, OH. This is a professional banking setting with a high touch and executive level user community. This role requires great customer service skills and the ability to configure, install, and test hardware components, hardware deployment replacements.
Duties:
* Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System
* Providing cross-divisional troubleshooting by updating and maintaining tickets
* Reimaging PCs, backing up and restoring user data
* Installing and validating correct software versions on devices and confirm functionality
* Utilize Wells utilities to troubleshoot end-user machine functionality
* Documenting service events accurately in work orders and ticketing systems* 3-5 years of experience providing software/hardware support, server, cisco technology knowledge in a professional setting
* Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS
* Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management
* Previous experience working in ServiceNow (a plus) ticketing system or similar
* Proficient in backing users' data, recovering data, and reimaging users' devices both remotely and at users' desk
* Strong customer communication and service skills
* Knowledge of two factor authentication
* Must be able to work independently in a fast-paced high-profile environment
* Able to work onsite at location Monday - Friday 8am - 5pm local time with flexibility to stay after 5pm if needed
Technical Support Specialist - iPad and Laptop Troubleshooting
Columbus, OH
Job Description
Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint
Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $20/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Requirements: Must have a valid driver's license and reliable vehicle
Scope of Services:
The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases:
Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access.
Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems.
Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed.
The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution.
Role, Responsibilities & Deliverables:
Provide Tier I technical support for iPads, laptops, and network connectivity.
Diagnose and resolve common technical issues, such as:
Network connection failures.
Device setup and configuration.
Software installation and troubleshooting.
User access issues (logins, password resets, permissions).
Escalate Tier II issues to higher-level IT teams when necessary.
Assist in setting up new devices and ensuring proper functionality before deployment.
Work directly with frontline utility workers to ensure seamless access to required tools.
Provide in-person support and occasional offsite visits within the assigned footprint.
Document resolutions and update knowledge base articles as needed.
Collaborate with training teams to support WAM R2 rollout phases.
Skills & Experience:
1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting.
Strong experience troubleshooting iPads, laptops, and basic networking issues.
Ability to quickly diagnose and resolve hardware and software problems.
Familiarity with Windows, iOS, and enterprise IT environments.
Experience escalating issues to Tier II or higher-level support teams.
Strong communication skills-able to explain technical issues to non-technical users.
Ability to work independently and travel within the designated region as needed.
Education & Certifications:
Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience).
IT certifications (CompTIA A+, ITIL, or similar) are a plus.
Cable Technician Assistant
Columbus, OH
Job Description
Crossbow Systems Ltd. is seeking responsible and motivated people to join our team full-time as Cable Technician Assistants. We provide full, on-the-job-training to applicants who are willing to learn and want to jump start a fulfilling career. This position offers an hourly rate between $18.00 - $24.00 per hour, based on experience and certifications, and offers a variety of excellent benefits including:
Robust medical insurance
Paid time off
Promotion opportunities
Paid training when applicable
Based in the Columbus, OH area, Crossbow Systems is a design and installation services company. We excel in voice and data-structured cabling design and installation, and our experience is what sets us apart. We offer solutions to our clients that are innovative and cost effective. We also utilize our well-developed business relationships to provide services in the various other areas that our customers desire. This is a hands-on, installation position that takes place in new and existing constructions sites. Anyone with a background in construction or a similar industry would be well-suited for this role.
We are searching for team members with an attitude to learn, be responsible, and grow with the company.
Preferred skills include, but not required:
Ability to read and comprehend blueprints.
Skilled with indoor and outdoor fiber optic fusion splicing.
Knowledge of testing practices including OTDR, Power Meter, and Copper.
Audio Visual and Security cabling and installation experience a plus.
Knowledge of industry standards (BICSI, NEC, TIA/EIA).
Can neatly dress and terminate bundles of cables inside ERs and TRs.
Can build out racks and ladder racks in ERs and TRs
High school diploma/GED preferred.
OSHA 10 Card (required).
Crossbow Systems Ltd. is an equal opportunity employer. The company does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.
IT Support Analyst
Dublin, OH
Job Details Entry Global Headquarters - Dublin, OH MLC Warehouse - Marysville, OH; MRT Warehouse - Marysville, OH Full Time High School $55000.00 - $65000.00 Salary Up to 25% 1st Shift Information TechnologyDescription
JOB SUMMARY: The IT Support Analyst provides hands-on support for all help desk tickets, serving as the primary escalation path and ensuring timely, effective resolution for end users. This role also manages the relationship with our MSP, maintains SOPs and proactively monitors systems to drive root cause analysis, application troubleshooting and continuous service improvement.
Essential Duties
Serve as the first line of response for all incoming IT support tickets, providing hands-on troubleshooting, resolution and timely updates to end users.
Triage and escalate complex technical issues appropriately while maintaining ownership and visibility of ticket progress through closure.
Act as the primary point of contact for the Managed Service Provider (MSP), ensuring alignment with internal processes, service levels, and that the MSP functions as an extension of the team.
Develop, document, and enforce IT support SOPs, ensuring consistent service delivery and knowledge transfer across both internal staff and external partners.
Perform basic application-level support, including SQL Server health checks, monitoring, and troubleshooting to identify and remediate common issues.
Monitor endpoints, servers, and applications proactively to detect anomalies, performance issues and system health concerns before they become critical.
Investigate recurring incidents, identify root causes and recommend permanent corrective actions to reduce repeat issues and improve overall stability.
Provide clear communication and training to end users on technology best practices, self-service options, and security awareness.
Maintain accurate documentation of configurations, troubleshooting steps, known errors and resolution workflows in a centralized knowledge base.
Collaborate with IT leadership to identify process gaps, improve efficiency and provide feedback to refine tools, policies, and support practices.
Other duties as assigned.
Qualifications
Education
High School Diploma or GED is required.
Experience
A minimum of 1 year experience (Bachelor's dress in an IT related program) in an IT Support role, or
A minimum of 2 years' experience in an IT Support role or higher required.
Microsoft 365 Admin Certified or proven Microsoft 365 equivalent qualifications preferred.
Providing user support, in person and remotely required.
Knowledge, Skills, and Abilities
Ability to respond to technical problems that occur abruptly and require immediate resolution.
Ability to explain complex technical terms and processes in a non-technical manner for end users.
Excellent written and verbal communication and interpersonal skills.
Proven ability to understand user needs and provide guidance toward support resolution.
Strong organizational skills and ability to perform multiple tasks simultaneously.
Ability to work collectively with teams of diverse cultural backgrounds.
Availability to work a flexible schedule as needed.
Proficient in Microsoft Office Suite.
Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams.
Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
Industrial Application and Technical Support Specialist
Columbus, OH
Our Opening and Your Responsibilities The Industrial Product Support Specialist will primarily provide in-depth technical support for the Industrial Business Area products to the North American and Canadian Industrial Sales and Service Channels, including direct and distribution channels, as well as Registered OEMs. The secondary focus will be on offering pre-sale product-focused application support to the same client base.
* Technical Support activities including, but not limited to providing in-depth application and technical support for the industrial business area while providing excellent customer service
* Adhere to client service level agreements Interfacing with our client base to identify and document functional requirement specifications for applications utilizing our product portfolio
* Creation of custom quotations
* Create and review technical bulletins, white papers and other documentation
* Assist and/or lead product-focused training activities
* Assist and/or participate in product introduction, phase in/out activities and other support functions.
* Other responsibilities as assigned.
What You Need to Succeed
* Associates Degree in Engineering or other related technical field of study or equivalent work experience
* Three or more years of direct experience with industrial weighing equipment
* Two years or more of technical support or technical training experience
* Solid verbal (English) communication skills in both small and large group settings
* Strong written communication skills in both short and long format documents
* Demonstrated success in participating in diverse team environments
* Sound analytical and technical troubleshooting abilities
* The motivation, adaptability and professional qualities to be able to work in an environment with a minimal amount of supervision and guidance
* Senior level requires extensive experience or expertise in multiple product-focused specializations.
Our Offer to You
* Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
* Tuition reimbursement, employee wellness programs, plus other perks and discounts
* Parental and caregiver leave policies
* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit ***********
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.
#usind1
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
19858
Preferred Location
Ohio
Columbus
Job Type
Full-time
Legal Entity
Mettler-Toledo, LLC
1900 Polaris Parkway Columbus, OH 43240 United States
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Help Desk Technician
Dublin, OH
Job Description
Department: Services Regular Hours: 40, M-F, 7am to 6pm EST Pay Range: $19.00 to $24.00 Hourly Employment Type: Full-time Exempt Status: Non-Exempt PTO Classification: H1
Supervisory Role: No
About Us
At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.
Position Overview
As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit.
Key Responsibilities
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process.
Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated.
Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team.
Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting.
Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks.
Conduct and document network audits, and maintain up-to-date client infrastructure records.
Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust.
Qualifications
Minimum 2 years' experience in Help Desk or Technical Support.
Exemplary customer service skills and a client-first mindset.
CompTIA A+ and Network+ (or commitment to complete within 6 months of hire).
MTA - Operating, Networking, and Security Fundamentals (or equivalent).
Basic network troubleshooting skills.
Experience supporting Windows and MacOS environments.
Strong communication, active listening, and problem-solving skills.
Ability to multi-task, adapt quickly, and work well in a team.
Benefits
100% paid employee health care premium
100% paid employee AD&D, STD, and LTD premiums
401(k) or Roth with 4% company match (fully vested on eligibility after 90 days)
Low-cost dental and vision coverage
Financial assistance for ongoing professional development and training
Monthly mobile phone allowance
15 days PTO annually (accrued) and Flex Time
6 paid holidays
Free snacks and beverages onsite
Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.
IT Support Instructional Assistant
Columbus, OH
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
PerScholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA
Position Title: IT Support Instructional Assistant
Office: Columbus, OH
Employment Type: Full-time
Reports To: Site Director
WHO WE ARE LOOKING FOR:
Per Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Columbus Training Team. The Instructor Assistant (IA) will play a crucial role in our organization's mission, as they support with training Per Scholas learners to become outstanding entry and mid-level technicians.
WHAT YOU'LL DO:
Classroom Facilitation
Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare students for entry to mid-level Information Technology jobs. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, cybersecurity, web development, quality assurance, and project management.
Assist classroom facilitation in a highly interactive, hands-on style. The IA will consult with the Instructor before providing current students with any review materials, videos or any other support.
Using the instructor's evaluations, the IA will form and lead study groups. Topics will be determined by the instructor and the students. These study groups can be held during class time (as approved by the instructor) or before/after class.
The IA will consult with the instructor to determine what the activities are going to be for the present and upcoming days, and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
The IA will have an understanding of the curriculum and be prepared to conduct a lesson in the event that the instructor needs to be out of the classroom.
The IA will ensure that all equipment that is loaned to or used by the students is returned to the instructor, the storage closet or the person that it was borrowed from.
Utilize in-house Canvas for assignments, tests, and real-time performance monitoring, and assist in entering student attendance/grades/scorecards.
Class sizes range from 15-24 students.
Be able to comfortably and frequently lift 50lbs.
Managing Student Performance
Provide students with ongoing feedback and recognize any challenges early and work with the instructor and/or coaches and students to overcome them.
Coordinate closely with students' instructors and career coaches on enforcing program rules and promoting student success.
Implementing individualized study plans for students that are struggling in the class.
Participate in all required student progress meetings with other members of the team
Monitor and enforce student class attendance, dress code, and other program policies
Curriculum
Provide input on labs, Learning Management System, and program policies
Administrative
Participation in staff meetings
Conduct real-time student data entry in Canvas
Grade student assignment
WHAT YOU'LL BRING TO US:
Professional Qualifications
CompTIA A+ Certification
Ability to teach in a highly interactive and hands-on style
Passion for teaching others
Flexibility to adapt to changes in schedule
Interest in being part of a culture of continuous improvement
Team oriented
Highly responsive communicator
Excellent verbal communication skills
Teaching Experience is a plus
Qualified candidates must be able to comfortably and frequently lift 50lbs
Personal Characteristics
You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
You are data-driven, result-oriented and a forward-looking catalyst for social change
You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently
You have a passion for teaching others and being part of a culture of continuous improvement
You are an effective communicator with strong oral and written skills
You are strong at managing your time and you can balance multiple projects and tasks
You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources
For this role specifically, we are targeting a salary of $37,440 (hourly of $18.00/hr), where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
#LI-Hybrid
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at *******************. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
PII Policies
Non-Discrimination Policy
Auto-ApplyDeconfliction and Referral Support Assistant (Administrative Professional 2)
Columbus, OH
Deconfliction and Referral Support Assistant (Administrative Professional 2) (250008Z2) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Dec 29, 2025, 4:59:00 AMWork Location: 50 W Town St 50 West Town Street Suite 300 Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $22.96/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Administrative Support/ServicesTechnical Skills: Administrative support/services Professional Skills: Attention to Detail, Collaboration, Priority Setting, Problem Solving, Responsiveness, Verbal Communication, Written Communication, Confidentiality Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by: • Delivering a personalized care experience to more than three million people served. • Improving care for children and adults with complex behavioral health needs. • Working collectively with our partners and providers to measurably strengthen wellness and health outcomes. • Streamlining administrative burdens so doctors and healthcare providers have more time for patient care. • Ensuring financial transparency and operational accountability across all Medicaid programs and services.Job DescriptionWhat You Will Do At ODM:Office: Legal CounselBureau: Program IntegrityClassification: Administrative Professional 2 (PN:20102620) Job Overview:As the Deconfliction and Referral Support Assistant in the Office of Legal Counsel/Program Integrity, Ohio Department of Medicaid (ODM), your responsibilities will include:· Support the FRC team with Fraud Referral & Deconfliction daily operations· Process provider fraud referrals, deconfliction requests, and attestations using the Fraud Referral and Coordination (FRC) system· Coordinate communication with internal teams, Managed Care Plans, and external stakeholders such as the Medicaid Fraud Control Unit (MFCU)· Organize and manage regular meetings with Managed Care Plan Special Investigations Units (SIUs) and the Managed Care Program Integrity Group (MCPIG)· Monitor the Program Integrity email inbox and ensure timely responses and routing of inquiries· Track and report on civil recoveries, indictments, sentencing, and other program integrity outcomes· Maintain accurate records and support data collection for internal and external reporting· Provide administrative support for special projects, meeting logistics, and documentation Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field. -Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college. -Or 6 mos. exp. as Administrative Professional 1, 16871. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Administrative Support/ServicesProfessional Skills: Collaboration, Attention to Detail, Priority Setting, Problem Solving, Responsiveness, Verbal Communication, Written Communication, ConfidentialitySupplemental InformationSupplemental Information:Compensation is as listed on the posting unless required by legislation or union contract.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyCompute Engineer
Delaware, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
And we do it all with heart, each and every day.
Role Description:The Compute Engineer is an integral part of our growing team.
The right candidate will report to the Infrastructure Manager.
Core Responsibilities:Engineering and ProvisioningEngineering of related solutions for various project and operational needs.
Install new / rebuild existing servers (on-prem and cloud) and configure hardware, peripherals, services, settings, directories, storage, etc.
in accordance with standards and project/operational requirements.
Install and configure systems, such as supporting EMR and Cloud infrastructure applications or Asset Management applications.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for system administration tasks.
Identify approaches that leverage our resources and provide economies of scale.
Operations and SupportPerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform regular security monitoring to identify any possible intrusions.
Perform vulnerability remediations of Cloud and on-prem server infrastructure Perform daily backup operations using Azure Backup, ensuring all required file systems and system data are successfully backed up to the appropriate media Create, change, and delete user accounts per request.
Provide Tier III/other support per request from various constituencies.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted constituencies.
MaintenanceApply OS patches and upgrades using Azure Patch Management on a regular basis and upgrade administrative tools and utilities.
Configure / add new services as necessary.
Upgrade and configure system software that supports EMR/Cloud infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.
Maintain data center environmental and monitoring equipment.
Other duties, as assigned Minimum Requirements:Minimum 3 years Windows server admin experience Minimum 3 years DNS and AD Management experience Minimum 2 years Microsoft Azure Cloud experience with deploying resources such as VMs, storage accounts, etc…Minimum 2 years Microsoft Entra ID experience Minimum 2 years certificate management experience Preferred Experience:Linux server administration experience Nerdio ExperienceDigicert experience GoDaddy experience RMM package deployment experience Experience working with a multiple OS (Server 2016, 2019, 2022) Azure Virtual Dekstop host pool and application configurations IIS ExperienceSQL experience (2016, 2019) Experience with: VMware VCenter 6.
0 and higher, VMware VSan 6.
0 knowledge, Citrix ADC experience, Crowdstrike, Tenable, Sumo logic, MCSE, MCSA preferred Demonstrated PC skills (MS Office, Google docs) Ability to research emerging technologies and make recommendations that benefit our business Knowledge of data center environments, hosting services, networks, and software as a service (SaaS) Ability to document server physical / logical, topology Education:Associate's Degree required, Bachelor's degree preferred Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$64,890.
00 - $173,040.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 12/19/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Technician I, GMP Support (Sanitation)
Columbus, OH
About Forge
At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from idea into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities - all united by one goal: improving lives. If you're driven by purpose and excited to make a tangible impact, this is where your journey begins.
Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won't just watch innovation happen - you'll be part of it. Whether you're scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you'll play a key role in bringing hope to patients with genetic diseases.
About The Team:
The GMP Manufacturing Support Technician performs a wide range of functions crucial to AAV gene therapy production. This position is responsible for cleaning and sanitizing GMP equipment and facilities, stocking supplies, and assisting with tubing set preparation. This is a great opportunity to gain hands-on experience in a regulated manufacturing setting and contribute to the production of life-changing gene therapy products.
What You'll Do:
Clean and sanitize GMP manufacturing areas and equipment following standard operating procedures (SOPs) and current Good Manufacturing Practices (cGMP) regulations.
Assist in tube set preparation under supervision, adhering to specific procedures and documentation practices.
Monitor and restock cleaning supplies and consumables, maintaining inventory levels and placing orders as needed.
Maintain real-time and accurate documentation; perform the manufacturing review of logbooks, MPR's, and associated documents.
Assist in troubleshooting and resolving minor equipment or process-related issues under the guidance of senior team members.
Collaborate with cross-functional teams, including GMP Manufacturing, Quality Assurance, Quality Control, and Product Development, to support efficient manufacturing operations.
Assist in equipment setup, inventory management, and material requests for cleaning and manufacturing activities.
Adhere to strict GMP gowning procedures, including the use of sterile coveralls, boots, hair net, face covering, goggles, and gloves to prevent contamination and ensure compliance with regulatory standards for cleanroom environments.
Participate in process improvement initiatives by identifying opportunities to enhance efficiency and compliance.
What You'll Bring:
High school diploma required.
Experience with cleaning and sanitization, equipment setup, or media preparation is preferred.
Ability to follow written instructions, such as SOPs or work instructions.
Basic computer skills and the willingness to learn new systems.
Must be self-motivated, a team player, organized and proactive.
Experience in a GMP, manufacturing, laboratory, or cleanroom setting is a plus but not required.
Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules.
Ability to work in classified cleanroom environments for extended periods while fully gowned in aseptic/sterile PPE attire.
Able to lift up to 40 pounds and remain standing or walking for extended periods throughout the shift.
Physical Requirements:
This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Forge Your Future with Us
What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.
At Forge, your growth matters. We're committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we're proud to see team members grow with us.
If you're ready to use your talent to help deliver hope to patients around the world, join us - and be part of something bigger than yourself.
We've Got You Covered
We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly UnFORGEttable.
Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents
Competitive PTO (plus 14 paid company holidays)
Annual bonus for all full-time employees
401(K) company match
Onsite gym
Fully-stocked kitchen with free food/drinks
12 weeks of paid parental leave - additional discount programs include childcare support & dependent care
Employee Assistance Programs
Wellness benefits (financial planning services, mental health counseling, employer paid disability)
Professional & Personal development resources
IT Coordinator
Columbus, OH
Job DescriptionGoal: To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff.
Contracted by: School Board by recommendation of the Superintendent
Accountable to: Assistant Superintendent
Type of Position: Full-time
Personal/Spiritual Qualities
All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities:
Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity.
Commitment to being a godly role model and maintaining a prayerful attitude.
Display a spirit of dedication, service, commitment, flexibility, and enthusiasm.
Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers.
Ability to listen and respond to wise counsel.
Complete acceptance of Tree of Life Christian Schools' Statement of Faith.
Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life's Statement of Faith.
Professional Requirements
Thorough knowledge of computers, peripherals, and network hardware.
Working knowledge of telephone systems and Internet infrastructure.
Understanding of current and late-model computer hardware and software.
Expertise in cybersecurity, data protection policies, and content monitoring.
Ability to learn and adapt to new technology, products, and procedures.
Strong problem-solving and troubleshooting skills.
Ability to assist and guide users in resolving technology-related issues.
Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary.
Willingness to travel between campus locations as needed.
Ability to plan, implement, and manage technology projects efficiently.
Experience working within budget constraints for IT equipment and services.
Core ResponsibilitiesHardware & Equipment Management
Install, maintain, and troubleshoot computers for Tree of Life personnel and students.
Assist with installation and maintenance of printers, network hardware, and other peripherals.
Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity.
Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible.
Maintain an organized and updated system for hardware identification, inventory, and record-keeping.
Ensure a sufficient and well-organized stockpile of accessories and spare parts.
Software & System Administration
Assist in maintaining Google operating systems and school-wide software solutions.
Install and manage specialized software applications as needed.
Ensure access and functionality of web-based applications for staff and students.
Oversee the proper operation and synchronization of Google system calendars.
Cybersecurity & Compliance
Monitor network security, implement content filtering, and enforce data protection protocols.
Ensure compliance with cybersecurity best practices and educate staff on safe computing habits.
Identify and mitigate potential security threats, unauthorized access, and phishing attempts.
Regularly review and update IT security policies in accordance with school policies and legal requirements.
Helpdesk & User Support
Provide timely and efficient technical support to faculty, staff, and students.
Troubleshoot network and system issues, ensuring minimal downtime.
Attempt equipment repair when feasible, replacing hardware when necessary.
Train and onboard new users in school technology systems, software, and procedures.
Communicate effectively with users of varying levels of technical proficiency.
Maintain an internal knowledge base for common technical issues and resolutions.
Network & Infrastructure Maintenance
Install and maintain network infrastructure, including running cables and configuring network hardware.
Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables.
Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed.
Use appropriate tools for network installations and furniture assembly related to technology equipment.
Work closely with the Building Supervisor and maintenance staff to coordinate installation projects.
Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks.
Training & Technology Education
Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency.
Provide ongoing support in using Google Suite, classroom technology, and digital learning tools.
Educate staff and students on cybersecurity awareness and best practices.
Vendor & Budget Collaboration
Research and recommend vendors for hardware, software, and IT services.
Assist in managing IT-related expenses within the school's budget.
Evaluate cost-effective solutions for school technology needs while maintaining performance standards.
Coordinate with external service providers for repairs, upgrades, and support.
Evaluation Criteria
Performance for the IT Coordinator will be evaluated based on:
Technical Competency: Effectiveness in maintaining and troubleshooting hardware, software, and network systems.
Response Time & Support: Ability to provide timely and effective technical assistance to staff and students.
Cybersecurity & Compliance: Implementation and enforcement of security measures and data protection.
Infrastructure Management: Proper installation and maintenance of network infrastructure and related technology.
Communication & Training: Ability to effectively communicate technical information and train users in system operations.
Organization & Project Management: Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use.
Vendor & Budget Management: Ability to recommend cost-effective solutions while adhering to budget constraints.
Professional Growth: Commitment to staying updated with emerging technology trends and best practices in IT support.
Assistant Telecommunications Engineer, Electrical and/or Computer Engineer, Transmission & Distribution - Network, Integration, & Automation (Columbus)
Columbus, OH
The Assistant Telecommunications Engineer will assist on a variety of complex utility projects, including supervisory control and data acquisition, distribution automation, cyber security, microwave radio, wireless networks, fiber optics, and smart grid.
+ Assist in designing telecommunications networks utilizing client standards or developing new standards.
+ Assist with project deliverables such as: bill of materials, specifications, yard layouts, equipment plans, sections and details, wiring diagrams, control building arrangements, DC calculations, cable lists, SCADA points lists, device configuration files, network architecture diagrams, channel plans, RF path studies, and cutover plans.
+ Assist in execution of complex assignments requiring the use of advanced tools and techniques, resulting in the development of new or improved processes, equipment and/or technological methods.
+ Identify, communicate and assist in resolving issues on projects as needed.
+ Adhere to established project schedule to meet deadlines.
+ Work closely with the project team to ensure deliverables and services are being provided to client's satisfaction and that projects are following internal QA/QC guidelines.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Bachelor Degree in Electrical, Computer or other related engineering discipline from an ABET accredited program required.
+ Must have excellent written and verbal communication skills and strong analytical and problem solving skills.
+ Must be capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments.
+ Must be capable of devising new approaches to problems encountered.
+ Minimum of a 3.0 GPA strongly preferred.
+ Involvement on campus or in the community preferred.
+ Candidates must be legally authorized to work permanently (i.e., without time limitations, without restrictions or without need for work sponsorship) in the country where this position is located.
+ Engineers in Training (EIT) Certification preferred.
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
**Job** Electrical Engineering
**Primary Location** US-OH-Columbus
**Schedule:** Full-time
**Travel:** Yes, 25 % of the Time
**Req ID:** 254773
**Job Hire Type** New Grad #LI-AM #T&D \*IND-DNP\*
IT Support Technician
Johnstown, OH
Job Title: IT Support Technician I
Department: Information Technology
Reports To: IT Regional Manager
Job Type: (Full-time, Part-time, Remote, etc.) Full Time, onsite
Travel: minimal between farms
Job Summary
The IT Support Technician I (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity.
Essential Job Functions
Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices
Troubleshoot basic hardware, software, and network issues
Provide technical support and training to end-users
Manage and maintain technology inventory
Implement and monitor security measures
Set up and manage user accounts and permissions
Perform regular system updates and maintenance
Assist in technology disposal and data security
Collaborate with the IT team on projects and improvements
Other duties as assigned
Required Qualifications
High School Diploma, GED, or equivalent experience
0-2 years of relevant experience, preferably in IT technical support
Proficiency in computer hardware, software, and networking systems
Strong problem-solving and analytical skills
Excellent communication and customer service abilities
Knowledge of IT security best practices
Preferred Qualifications
Associate's degree in Information Technology, Computer Science, or related field
Experience in agricultural or egg industry-specific software
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
Familiarity with mobile device management and VoIP systems
Work Environment
This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
Technical Support Services Technician
Columbus, OH
The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service.
PRIMARY RESPONSIBILITIES
Build and maintain relationships with clients and other team members.
Perform software/hardware upgrades.
Install, maintain, and repair, desktop hardware, network equipment and PC peripherals.
Maintain daily service calls and meet requested SLA time frames based on client expectations.
Provide detailed progress updates in a timely and accurate manner.
Perform routine maintenance following company and vendor standards.
Work to ensure physical cabling infrastructure meets desired standards.
Participate in equipment liquidations.
KNOWLEDGE AND SKILL REQUIREMENTS
Display a professional, reliable, trustworthy, and positive demeanor.
Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system.
Possess ability to relay technical information and instruction (written and verbal) to clients with varying ranges of technical knowledge and background.
Have organizational skills with strong orientation to detail and ability to follow-through on tasks.
Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365, and Group Policy.
Have experience with Microsoft Office applications.
Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS.
Be familiar with network-based PC operating system deployment.
Possess ability to maintain confidentiality of information accessed, processed, or stored.
A+, Network+, MTA, MCSA certifications are desirable.
Able to:
work and adapt in an evolving-priority environment.
follow processes and protocols.
meet deadlines and to manage multiple tasks simultaneously.
ensure physical cabling meets desired standards.
learn software tools/applications (e.g., asset tracking and ticketing system)
WORKING CONDITIONS + REQUIREMENTS
Working conditions are normal for an office environment and will require:
Reliable transportation, valid driver's license, and valid vehicle insurance.
Local travel and occasional travel to other parts of Ohio or out of state.
May require occasional evening and weekend work.
Must be able to lift/carry 50lbs.
May occasionally require work weeks over 40 hours.
APPLICATION
To apply, submit an application online through our Career Center.
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Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country.
FIT Technologies offers a comprehensive benefits package including:
Health, dental, vision, life insurance
Paid time off and paid holidays
Paid Parental Leave
Employee Stock Ownership Plan
401(k) with match
Dependent Care FSA
To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users.
FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran's status, sexual orientation, gender identity or gender expression.
Auto-ApplyIT Technician
Hilliard, OH
IT Technician (Direct-Hire) Hilliard, OH $40,000.00 to $45,000.00 Top-performing, 60-person tier-1 automotive assembly manufacturer is motivated to hire an IT Technician to join their team in Hilliard.
The IT Technician is responsible for assisting users with technical issues and providing the first level of care for all IT-related subjects.
Will be responsible to perform installations,
maintenance
and repair work on any computer-related
equipment
that supports the business from , laptops, desktops, tablets, smart phones, printers, local area networks, wide area networks, any piece of computer related peripheral or software an end-user would be using.
REQUIREMENTS:
Two year's of equivalent experience or a degree in computer science
Familiar with Windows 10 operating systems
Familiar with Windows Servers 2016/2019 and Microsoft SQL Server 2019
Familiar with Microsoft Office 365, including Microsoft Teams Outlook and Share Point
Able to read and understand technical manuals and procedural documentation
Self-motivated and directed, with the ability to effectively prioritize and execute task
PREFERRED SKILLS (Not required)
Knowledge with ANSI X12 is a plus.
Experience using Lexon C.Core is a plus
Experience using IBM Sterling Gentran for and Cleo Lexicom is a plus
Ability to document processes and procedures.
Working knowledge of EDI systems and Warehouse Management Systems a plus
REWARDS
Very positive, team-oriented, collaborative, company culture
Comprehensive benefits
Great work/life balance: Mon-Fri, 7:30am to 4:30
pm
Challenging/Rewarding work
Work independently, self-managed; IT Manager is based in Arizona
Job Type: Full-time