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Become A Computer Consultant/Owner

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Working As A Computer Consultant/Owner

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,800

    Average Salary

Example Of What A Computer Consultant/Owner does

  • Major Achievements: Consulted, designed, implemented and managed numerous small business networks.
  • Produced computer graphics and designed architectural presentation boards for various Architectural Firms and private clients.
  • Managed multiple rollouts, Internet connectivity, and provided email support.
  • Designed computer networks for larger firms, repaired computers, and provided general computer consulting.
  • Developed a rather large client base through positive social networking.
  • Installed new PCs and migrated profiles.
  • Remove viruses, image, and secure customer data.
  • Managed a team of administrators that performed software installations.
  • Supported Windows 95/98 & NT4 Server and Workstation.
  • Trained a team of Cisco engineers that provide the setup and configuration of all Cisco hardware.
  • Write Transact SQL queries and stored procedures.
  • Teach & Train individuals who wants to learned technical support and Microsoft office products on one to one basis.
  • Repaired desktop and laptop computers and installed new and used equipment Refurbished and sold Dell desktop computers.
  • Installed and maintained LANtastic and Invisible Software networks.
  • Maintained inventory of over 100k in computer hardware.
  • Lead a small team of developers in modernizing DOS database systems to Windows 2000/XP based applications.

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How To Become A Computer Consultant/Owner

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Computer Consultant/Owner jobs

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Top Skills for A Computer Consultant/Owner

ComputerHardwareDesktopComputersWindowsPCSetupSmallBusinessInternetBackupMethodsBuildingComputerSystemsVirusLANComputerRepairTechnicalSupportActiveDirectoryDomainLinuxSoftwareInstallationOSSQLMacComputerNetworks

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Top Computer Consultant/Owner Skills

  1. Computer Hardware
  2. Desktop Computers
  3. Windows
You can check out examples of real life uses of top skills on resumes here:
  • Maintained inventory of over 100k in computer hardware.
  • Repaired desktop and laptop computers and installed new and used equipment Refurbished and sold Dell desktop computers.
  • Supported Windows 95/98 & NT4 Server and Workstation.
  • Provide service, troubleshooting, and repairs for PC's, Mac's, and Unix platforms and peripheral equipment
  • Trained a team of Cisco engineers that provide the setup and configuration of all Cisco hardware.

Top Computer Consultant/Owner Employers

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