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Computer laboratory consultant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Robert Rucker,

Robert Rucker

Below we've compiled a list of the most critical computer laboratory consultant skills. We ranked the top skills for computer laboratory consultants based on the percentage of resumes they appeared on. For example, 35.7% of computer laboratory consultant resumes contained lab software as a skill. Continue reading to find out what skills a computer laboratory consultant needs to be successful in the workplace.

15 computer laboratory consultant skills for your resume and career

1. Lab Software

Here's how computer laboratory consultants use lab software:

Conducted Beta Testing of new lab software.
Monitor clients utilizing the lab Coordinate hardware repair and maintenance problems Maintain accurate inventory of lab software, hardware and manuals

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how computer laboratory consultants use customer service:

Conducted customer service duties professionally for students and faculties in education-related material printed output and general support in software applications.
Resolved both hardware and software problems for students and faculty Maintained regular computer maintenance Provided excellent customer service Secured facilities

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how computer laboratory consultants use troubleshoot:

Interact & lead other IT consultants to troubleshoot the technical related issues with computer hardware, software, etc.
Learned to troubleshoot and solve various problems with technology Volunteer and Job Related Experiences.

4. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how computer laboratory consultants use mac:

Work with students to help solve Windows, Mac, Microsoft Office, and Adobe Creative Suite issues.
Provided technical support for network printing, scanning graphics, and web applications on Mac and PC's.

5. PowerPoint

Here's how computer laboratory consultants use powerpoint:

Informed new users on MS Word, Excel, PowerPoint, internet surfing, e-mails, custom classroom software.
Assist novice students how to use Microsoft Office (Words, Excel, Access, and PowerPoint).

6. Computer Software

Here's how computer laboratory consultants use computer software:

Analyzed computer software and computer peripheral errors for resolution.
Completed accurate inventory projects for Computer Software Support department.

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7. Windows XP

Here's how computer laboratory consultants use windows xp:

Performed installation of computer hardware, Windows XP and other software.
Project Environment: Windows XP, Adobe Photoshop/Illustrator, Final Cut Pro, Dreamweaver

8. Office Suite

Here's how computer laboratory consultants use office suite:

Resolved 90% of customer issues ranging from MS Office Suite to printer network issues.

9. Software Issues

Software issues are challenges related to the software installed in a computer that can be resolved by troubleshooting, bug fixes, and in extreme cases by a programmer. Software issues can cause the software to lag in the system, malfunction, or affect the entire function of the computer system in general.

Here's how computer laboratory consultants use software issues:

Assisted faculty and students with software issues relating to Microsoft Office, C++/Visual Studio and the Adobe CS Suite
Help desk support, provided assistance to students and faculties with all hardware and software issues.

10. Technical Problems

Here's how computer laboratory consultants use technical problems:

Reported and documented any technical problems.
Resolved technical problems concerning printer jams, software malfunction, and assisted users regarding University account issues.

11. Software Problems

Here's how computer laboratory consultants use software problems:

Assisted students in troubleshooting hardware/software problems.
Seek out students who need help and provides patient and friendly assistance with log in, printing hardware and software problems.

12. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how computer laboratory consultants use technical assistance:

Provided basic technical assistance regarding software and connecting to the wireless network
Assisted professors with preparation of materials and provided technical assistance.

13. Computer Problems

Here's how computer laboratory consultants use computer problems:

Co-Managed Computer Commons Lab Insured sufficient scheduling for 24/5 lab & Weekends Trained and evaluated student staff Assessed general computer problems
Assisted students who encountered computer problems.

14. Desktop Support

Here's how computer laboratory consultants use desktop support:

Assist in managing computer labs which include desktop support, troubleshooting, maintenance, and installation in a University environment.
Provide desktop support to 4200 internal users across various sites relating to Win98, 2K and XP.

15. Adobe Photoshop

Here's how computer laboratory consultants use adobe photoshop:

Administered and taught continuing education to co-workers in Adobe Photoshop and ImageReady.
Freelance corporate instructor/adviser on matters related to Adobe Photoshop & Front-end website design.

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What skills help Computer Laboratory Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on computer laboratory consultant resumes?

Robert Rucker

Lecturer, Arizona State University

Being articulate/communicative is a real positive - being able to write up a coherent report is a big plus.

What soft skills should all computer laboratory consultants possess?

Robert Rucker

Lecturer, Arizona State University

Being able to learn a new technology very quickly is critical since that is what my students encounter.

What hard/technical skills are most important for computer laboratory consultants?

Robert Rucker

Lecturer, Arizona State University

From step 2, knowing a particular technology very well may not match the employer's needs, so there is a real need to articulate principles (the hard part of education). For example:
1. Need to know how to design and implement ( or contribute to) a 'principled' information base (this is a skill my students encounter routinely)
a. Designing an information system requires knowing multiple levels of analysis and synthesis
- I teach the undergrad and graduate levels of database
( I have been teaching' conceptual level modeling --- using Object role modeling ( this is a layer above ER and relational, and has been underappreciated IMO
b. relational level analysis using SQL
implementational level using T-SQL
c. NoSQL using Couchbase and SQL++ and hence the key-value mode of storage
implementation ( SQL + NoSQL seem essential in this world of federated databases !)
d. Of course, there is the underlying substrate of approaching an info task in the first place!
2. For what it's worth, I also teach big data. Again, finding (understanding) and exemplifying the principles underlying the algorithms and data development is crucial.

What type of skills will young computer laboratory consultants need?

George Miller

Associate Professor Computer Science, Tiffin University

Many organizations realize graduates cannot learn everything in college about their major but want the graduate to have a solid foundation on their field of study. The organization wants to mold the graduate to their company environment with how they do things related to the field of study. Most companies want college graduates to have good communication skills (both oral and written), critical thinking skills and be able to work well in teams. These skills have been a staple for graduates since I can remember. This is why a college graduate takes many general education courses related to these skills and many of their major courses emphasize these skills.
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.

What technical skills for a computer laboratory consultant stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of computer laboratory consultant skills to add to your resume

The most important skills for a computer laboratory consultant resume and required skills for a computer laboratory consultant to have include:

Lab Software
Customer Service
Troubleshoot
Mac
PowerPoint
Computer Software
Windows XP
Office Suite
Software Issues
Technical Problems
Software Problems
Technical Assistance
Computer Problems
Desktop Support
Adobe Photoshop

Troubleshot
Technical Issues
Computer Programs
PCS
Software Applications
Hardware Problems
Computer Lab Equipment
Unix
Word Processing
Lab Policies
Computer System
Network Connectivity
Computer Issues
Autocad
Computer Usage

Linux
Adobe Creative Suite
User Accounts
Software Packages
Office Applications
Lab Usage
Computer Applications
HTML
Network Problems
Software Support
LAN
Blackboard
Lab Maintenance
Novell

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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