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Desktop and Education Support Specialist
Us Tech Solutions 4.4
Computer operations specialist job in Columbus, OH
The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues.
Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms.
Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction.
Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management.
Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment.
Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers.
Installs new technology into the classrooms and performs as needed upgrades in same classrooms.
Performs preventive maintenance in classrooms on a regular basis.
Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function.
Will serve as desktop support for onsite technical assistance.
May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience:
Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment.
Experience with audio/visual equipment used in teaching, meeting, and event spaces.
Ability to work as part of a team and take the initiative to work independently.
Ability to maintain and manage information and documentation in an organized, systematic way.
Professional experience providing customer service.
$39k-50k yearly est. 3d ago
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Remote Window Shade Automation Specialist - Western US
Draper, Inc. 4.7
Remote computer operations specialist job
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
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$72k-94k yearly est. 4d ago
Bilingual SaaS Implementation Specialist (Remote)
Workyard 3.6
Remote computer operations specialist job
A growing SaaS startup is seeking a remote Software Implementation Specialist to enhance client onboarding and support. The successful candidate will have 2-4 years of experience in customer support for a SaaS solution and must be fluent in Spanish. Responsibilities include managing customer support inquiries, onboarding clients, and providing valuable feedback to improve the product. Ideal candidates possess excellent communication skills and adaptability in a fast-paced environment, with bonus points for experience in payroll applications or the construction industry.
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$68k-111k yearly est. 5d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Remote computer operations specialist job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-67k yearly est. 5d ago
Remote Neuroradiologist
University of Vermont Health 4.6
Remote computer operations specialist job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
*************************
$53k-65k yearly est. 3d ago
Computer Operations Specialist
Georgia Lottery Corporation 4.3
Remote computer operations specialist job
Purpose of Job
The ComputerOperator is responsible for performing a variety of computeroperations tasks, including monitoring, maintaining, and operatingcomputer systems and related peripheral equipment. The role also includes creating, maintaining, and updating operational documentation; executing ICS processing and nightly draws; and completing additional duties as assigned by the Data Center Operations Manager and Data Center Operations Coordinator.
Essential Duties and Responsibilities
The following duties are typical for this position. They are not intended to be exclusive or all-inclusive; other duties may be assigned as necessary.
Note: This position requires flexibility and a willingness to adjust work hours or days as needed to maintain 24/7 staffing coverage. Weekend and holiday work is required.
Operate the Georgia Lottery Corporation's (GLC) host and network systems efficiently and effectively.
Perform remote work tasks as needed and demonstrate proficiency in Microsoft Teams and other collaboration tools.
Contribute to team goals by demonstrating initiative, reliability, and effective communication.
Monitor the GLC network and related services to ensure optimal performance and system availability.
Execute established procedures to identify, address, and escalate system or network issues to appropriate staff in a timely manner.
Monitor and execute ICS production processing to ensure accuracy, integrity, and timely completion of daily workloads.
Plan, prepare, document, and verify successful completion of daily ICS processes and drawing activities.
Troubleshoot and report ICS production or processing issues to designated personnel for prompt resolution.
Participate in testing and implementation of system, network, or software upgrades and modifications.
Perform preventive maintenance on peripheral devices and other related equipment as required.
Safely lift and carry up to 25 pounds of supplies or materials as needed.
Minimum Training and Experience Required to Perform Essential Job Functions
Minimum Qualifications
Associate degree in Computer Science, Information Systems, or a related field; an equivalent combination of education, training, and experience may be considered.
One (1) to three (3) years of experience in computeroperations, data center support, or systems monitoring.
Working knowledge of Windows, Citrix, ShareFile, and Microsoft Office 365.
Ability to follow detailed procedures accurately and work independently with minimal supervision.
Strong analytical, problem-solving, and communication skills.
Ability to work various night shifts, including weekends and holidays.
Preferred Qualifications
Experience with ICS processing or lottery gaming system operations.
Familiarity with data center infrastructure, server monitoring tools, and network troubleshooting.
Experience working in a 24/7 data center or operations environment.
Demonstrated ability to collaborate effectively with technical teams and management.
$32k-57k yearly est. Auto-Apply 7d ago
Computer Vision Lead (R&D)
Panoptyc
Remote computer operations specialist job
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
We're looking for a technical trailblazer-a hacker, builder, and visionary leader who can turn bold ideas into working systems. As our Computer Vision Lead (R&D), you'll lead the charge on building next-gen AI and computer vision products from 0 to 1, managing a lean team of engineers while still getting your hands dirty on high-impact technical work.
You'll prototype quickly, validate in the field, and guide the evolution of our most ambitious products-starting with theft detection in retail environments used by thousands of stores.
What You'll Do
Lead and manage a small team of engineers to prototype and productize computer vision and AI systems
Personally build and own early-stage proofs-of-concept, rapidly iterating and validating in the real world
Define and prioritize the technical R&D roadmap in collaboration with product and business leads
Architect scalable systems that transition from lab to production (edge and/or cloud)
Vet new models, data architectures, and hardware deployments
Be a key thought partner in setting technical direction for entirely new product lines
What We're Looking For
8+ years in engineering roles with deep experience in AI, ML, and computer vision
Proven track record of building 0 → 1 products or technical breakthroughs that went to market
Strong hands-on skills with ML frameworks (e.g., PyTorch, TensorFlow), video analytics (e.g., OpenCV), and deployment tooling (e.g., ONNX, Triton, containers)
Comfortable leading and scaling small engineering teams
Hacker energy: fast, creative, scrappy, and resourceful
Experience creating data pipelines for and categorizing vast sets of video training data.
Bonus: Experience with edge computing, streaming pipelines, or hardware deployment in retail, robotics, or surveillance settings
Why This Role?
Lead and shape R&D at a company already deployed in 20,000+ stores and catching hundreds of thousands of thefts a year
Work with Fortune 500 retailers solving real-world loss prevention with cutting-edge AI
Huge ownership: lead products with the potential to become $500M+ businesses
Fast-moving, well-resourced team with real traction
Fully remote role (globally)
Up to $80 USD/hr
Ready to build real-world AI that scales? Apply now. Let's talk.
$80 hourly Auto-Apply 60d+ ago
Senior Technical Operations Treasury Specialist
Mercury 3.5
Remote computer operations specialist job
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives. Underneath all our products is a massive web of partners that users don't see, requiring significant product and process investment. That's where the Financial Partnership Operations team comes in. We work to maintain our external relationships and streamline our collective workflows to keep customers, partners, and Mercury employees happy.
We're looking to hire a Technical Treasury OperationsSpecialist to support the daily workflows of both our SEC-registered investment advisor and our FINRA-member broker-dealer. This is a foundational individual contributor role for someone who is eager to learn in a detail-rich, regulated environment and who thrives on hands-on execution. You'll work closely with senior operations staff and cross-functional partners in compliance, engineering, and support to carry out day-to-day processes, resolve operational issues, and document scalable workflows. This role is ideal for someone who is detail-oriented, comfortable collaborating across teams, and motivated to help build the operational backbone of Mercury's investment products.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
In this role, you will:
Execute core day-to-day brokerage operations tasks such as account onboarding, account updates, trade settlement support, reconciliations, and exception handling.
Work directly with engineering and product teams to troubleshoot operational issues, surface gaps, and test workflow improvements.
Partner with compliance and support teams to ensure that operational activities align with regulatory requirements and customer needs.
Assist in building and documenting processes, controls, and standard operating procedures to improve scalability and consistency.
Identify operational inefficiencies and propose solutions that balance regulatory precision with efficiency.
Provide hands-on support for new product or process rollouts, ensuring operational readiness and smooth adoption.
You should:
Hold active FINRA Series 7, 63, 24.
Have 3-5 years of experience in broker-dealer or investment operations with firsthand involvement in trade support, account servicing, or control functions
Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple operational workflows.
Be comfortable collaborating across functions and working closely with engineers to refine processes and tooling.
Possess a problem-solving mindset with a willingness to learn and grow within a regulated environment.
Have excellent written and verbal communication skills, especially in documenting processes and surfacing issues clearly.
The total rewards package at Mercury includes base salary, equity (stock options), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $106,200 - $132,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $95,600 - $119,500 USD
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
[Please see the independent bias audit report covering our use of Covey for more information.]
#LI-AR1
$106.2k-132.8k yearly Auto-Apply 5d ago
Cloud Computing Specialist (CCS) SME
ASM Research, An Accenture Federal Services Company
Computer operations specialist job in Columbus, OH
Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions).
**Primary Duties and Responsibilities**
+ Google Cloud Platform (GCP) Service Management
+ The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
+ The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
**Other Duties and Responsibilities**
+ Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems.
+ Defines security objectives and system-level performance requirements.
+ Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
+ Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
+ Maintains the computer and information security incident, damage and threat assessment programs.
+ Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
+ Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
+ Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
+ Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
+ accreditation of systems.
+ Reviews processes and security protocols and makes recommendations for increased cyber security protection.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science or a related field.
+ The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include:
+ Architectural Concepts & Design Requirements
+ Cloud Data Security
+ Cloud Platform & Infrastructure Security
+ Cloud Application Security
+ Operations
+ Legal & Compliance Minimum Qualifications:
+ Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
+ DOD IA experience
+ Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems
**Security Clearance**
+ Active Secret level clearance
+ Sensitivity Level: IT-I Critical Sensitive
**Certifications:**
+ Computing Environment: IAT II or IAT III (Security+ or similar)
+ 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
**Other Job Specific Skills**
+ Must be able to communicate effectively and clearly present technical approaches and findings.
+ Exercises a limited degree of latitude in determining technical objectives of assignments.
+ Excellent attention to detail.
+ Must be able to balance multiple tasks simultaneously.
+ Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$80,200 -$142K
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$80.2k-142k yearly 60d+ ago
Workday Certified Advanced Comp Lead
Accenture 4.7
Computer operations specialist job in Columbus, OH
Who We Are We are Accenture, a global professional services company, searching for a Workday Advanced Comp Lead. This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the essential corporate functions of finance, analytics, planning and HR.
For many of our clients, successfully getting their data operations into cloud environments is a major focus. The enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals.
What's in it for You
Help HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world.
To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level.
Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team.
As a Workday Advanced Compensation Lead, your primary responsibilities may include:
* Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
* Formulate planning, budgeting, forecasting and reporting strategies
* Architect statements of work and/or client proposals
* Architect and manage vendor relationships
* Lead workshops for client education
* Manage resources and budget on client projects
* Serve as the escalation point for critical functional issue resolution
* Provide subject matter expertise to aid in decision making related to the functional solution
* Lead, mentor, counsel and manage performance metrics of project staff
* Conduct working sessions with clients to gather, understand, and analyze business requirements.
* Architect Workday the entire Advanced Comp solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated
* Advise clients on industry standards and leading practices.
* Understand and apply Workday and Accenture methodologies.
* Provide the Delivery Lead with status updates and keep them apprised of overall project status.
* Demonstrate strong client and stakeholder management to achieve project objectives
* Ensure the client takes advantage of Workday best practices.
* Support innovation through the creation of new industry leading methods and assets
Why should I join the Accenture Workday team?
* Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients.
* Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations.
* Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation.
Who will be successful at Accenture?
It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Qualification
Here's what you need:
* Workday Partner Certification
* Minimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level role
* Minimum of 3 years of working of Advanced Comp experience
* Minimum of 3 years of Workday Implementations
* Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree must have equivalent minimum 6 year work experience.
Bonus points if you have:
* 6 years of Workday-related implementations
* Demonstrate knowledge of the HR function & processes
* Experience in Education or Government Workday implementations
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York/New Jersey $68,300 to $218,800
Washington $78,500 to $201,300
Locations
$78.5k-201.3k yearly 15d ago
Care Operations Technical Specialist
Color 4.0
Remote computer operations specialist job
Color Health is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color's goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you're 100% qualified but are up for the challenge - we want you to apply!
We are looking for a care team operationsspecialist to join our Care Operations team. In this role, you will be responsible for supporting efforts to improve efficiency across the core operational services of Color's Virtual Cancer Clinic.
You will be part of the analytical and workflow automation horsepower that enables our Virtual Cancer Clinic to deliver an unmatched patient experience, and deliver great outcomes for patients and populations. You will do that by supporting and improving systems and workflows that power our care team operations, by enabling our care team members to practice at the top of their licenses, maximizing their time spent on patient work, and by continuously unlocking efficiency in our operations. You will support the design and implementation of key workflows, using a variety of tools and platforms, to enable Color's operations to scale sustainably.
You will be working closely with other care operations team members, and cross-functionally with our Product, Engineering, Data, and Care teams to solve priority needs in an efficient manner.How You'll Contribute
Identify inefficiencies across our care team operations, systems, and platforms and partner with the larger team to design new ways of working to improve scalability.
Gathering and translating stakeholder needs into technical solutions.
Scope, design and build internal tooling, scripts and workflow automations for the care services operational team. Maintain these tools, scripts and automations across time and provide support for users including training and issue handling. Examples of workflow automations include: creating scripts for internal teams that reduce manual work related to workflows, issue handling and outreach. Integration with APIs to send/collect information.
Build data dashboards, queries and views that allow the care team to effectively run its operations, measure SLAs and outcomes.
Perform data analyses as needed to guide decision making for various teams and projects.
Develop data management tools & views for managing processes like supply and demand planning, forecasting, capacity planning and patient management and tracking.
Support multiple high priority projects and prioritize dynamic workloads in a fast-paced environment.
What We Are Looking For
3+ years of work experience in coding and analytics for operational workflows
A self starter, with an eye for workflow improvements, process inefficiencies and identifying solutions
Effective problem solver and systems thinker with an eye toward solution development
Experience building automations or scripting solutions using Python or similar programming languages like Java, Javascript and REST APIs.
Strong SQL /relational database experience
Cross functional collaborator, able to identify process gaps and partner with cross-functional stakeholders to create solutions
Data analytics experience
Ability to multi-task across multiple projects, teams, and deadlines
Solid communication and organization skills, with the ability to synthesize and disseminate information out quickly
Solid documentation skills, ability to synthesize and disseminate information out quickly and bring order to complex systems and processes
Nice To Have
Experience in healthcare or adjacent industries
Understands principles of lean operations
What We Offer
💰 Competitive salary
✨ Comprehensive medical, dental, vision, life, and disability benefits
📈 401k match
📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend
🏝 Generous vacation policy, paid holidays and company-wide recharge days
🍼 Equal paid parental leave for birthing and non-birthing parents
Free cancer screening and prevention resources for employees and their adult dependents
The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.
Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
$74k-106k yearly est. Auto-Apply 33d ago
Technical Product Operations Specialist
Allied Benefit Systems 4.2
Remote computer operations specialist job
The Technical Product OperationsSpecialist ensures Allied's product delivery runs smoothly. They will work side-by-side with Technical Program Managers and Product Owners to support day-to-day operations, manage tickets, and help keep our products moving from idea to release.
ESSENTIAL FUNCTIONS
Manage ticket intake, triage, and tracking across product teams.
Coordinate with developers and QA to ensure timely resolution of bugs and enhancements.
Maintain up-to-date product documentation and release notes.
Support backlog grooming sessions by preparing context, user stories, and acceptance criteria.
Run operational reports, analyze metrics, and surface insights to TPMs.
Help identify process improvements to streamline product delivery.
EDUCATION
Bachelor's degree in related field or equivalent work experience required.
EXPERIENCE AND SKILLS
2-3 years of experience in product operations, project coordination, or healthcare data analysis.
Strong organizational skills and the ability to manage multiple moving parts.
Experience working in an Agile delivery environment (Azure Dev Ops, Jira or similar).
High attention to detail and comfort digging into data and documentation.
A proactive, team-oriented mindset-ready to jump in and help get work across the finish line.
POSITION COMPETENCIES
Job Knowledge
Time Management
Accountability
Communication
Initiative
Customer Focus
PHYSICAL DEMANDS
This is an office environment requiring extended sitting and computer work.
WORK ENVIRONMENT
Remote
Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
Protect Yourself from Hiring Scams
Important Notice About Our Hiring Process
To keep your experience safe and transparent, please note:
All interviews are conducted via video.
No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager.
If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process.
For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems
Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
$75k-105k yearly est. 9d ago
Technical Procurement Operations Specialist
Linda Werner & Associates 3.6
Remote computer operations specialist job
About the Role
We are seeking a highly organized and detail‑oriented Technical Procurement OperationsSpecialist to support and scale vendor procurement operations for a large, research‑driven organization. This role is ideal for someone who thrives in fast‑paced environments, excels at cross‑functional collaboration, and brings a strong operational mindset to complex, ambiguous workflows. You will partner closely with UX Research teams, procurement stakeholders, and program leadership to streamline processes, enhance visibility, and ensure operational excellence across global initiatives.
Responsibilities
Procurement & Operational Support
Support and scale vendor procurement operations by developing reusable frameworks for global data tracking, reporting, and service utilization.
Lead procurement‑related projects to drive process optimization, operational efficiency, and scalable solutions.
Maintain oversight of procurement queues, monitor team workflows, and ensure timely execution across all operational touchpoints.
Cross‑Functional Collaboration
Provide guidance to internal teams and UX Researchers on procurement best practices, workflows, and troubleshooting.
Partner with the Procurement Program Manager to ensure dashboards, trackers, and operational tools remain accurate, up‑to‑date, and actionable.
Collaborate on cross‑team initiatives and contribute to multi‑team workstreams that enhance operational excellence.
Data, Reporting & Documentation
Prepare recurring leadership reports and presentations (weekly, monthly, quarterly), highlighting key metrics and insights to inform strategic decision‑making.
Maintain and update vendor resources, including SOPs, documentation, team wikis, and toolkits, ensuring research teams have access to current and reliable information.
Contribute to the development of innovative processes, frameworks, and dashboards to improve visibility, efficiency, and decision support.
Communication & Stakeholder Support
Communicate team processes clearly and triage incoming inquiries to support UX Research teams and cross‑functional partners.
Ensure consistent, high‑quality communication with engineers, legal teams, external partners, and other stakeholders.
Minimum Qualifications
2+ years of project management experience.
Demonstrated ability to collaborate effectively with peers, cross‑functional stakeholders, and senior leadership.
Proven ability to manage multiple priorities and deliver results in a fast‑paced, dynamic environment.
Strong attention to detail with a track record of operating independently and producing highly organized work.
Strong problem‑solving skills with the ability to troubleshoot complex issues and identify efficient solutions.
Proficiency in G Suite and data analysis.
Experience gathering stakeholder requirements and translating them into actionable solutions.
Ability to communicate effectively with diverse audiences, including technical and non‑technical stakeholders.
Preferred Qualifications
Experience with data analysis and analytics tools.
Background in procurement or vendor operations.
Experience working in early‑stage or rapidly evolving environments with high ambiguity.
Familiarity with UX Research, operational risk, compliance, or vendor procurement workflows.
Experience using AI tools to streamline workflows, optimize processes, or enhance operational efficiency.
Proficiency in SQL and data visualization tools (e.g., Tableau, Salesforce).
Work Location
US‑based remote role.
Requires one in‑office visit during the third week of onboarding; fully remote thereafter.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Location: United States (Remote)
Role type: Contract 4+ Month Position
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Do you or will you in the future require any sponsorship to work in the US?
Language:
English (Required)
$74k-107k yearly est. Auto-Apply 11d ago
Technical Operations Specialist
Fortis Payment Systems LLC
Remote computer operations specialist job
Job DescriptionDescription:
The Technical OperationsSpecialist will provide end user support for Fortis technologies along with 3rd party technologies Fortis resells. He/She will help to integrate Fortis technologies into ISV partners software, provide troubleshooting support for these technologies and help troubleshoot integration issues. Specialists will also provide support for payment processing inquiries, assisting with transaction research, reporting and more advanced topics requiring research tickets with the payment processor. Technical OperationsSpecialists will also work with ISV's directly to find solutions for our merchants and help them with integrating our technologies.
ESSENTIAL DUTIES:
Manage and maintain workload through ticket system.
Remain in call que for inbound calls.
Respond to and address emailed inquiries.
Handle technical support escalation questions and issues.
Work with development team on troubleshooting and supporting Fortis technologies.
Work with Sales Agents with integration and end user support questions.
Work with terminal manufactures on product capabilities for end user support.
Requirements:
REQUIRED SKILLS/ABILITIES:
PC literacy with strong competency in all Microsoft Office Suite programs
Possess problem solving skills
Possess the ability to be accurate with data entry
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to focus
Ability to multi-task and project manage
Ability to function well in a high-paced and at times stressful environment
Ability to use independent judgment in resolving various issues
Ability to collaborate with team members and other departments
EDUCATION AND EXPERIENCE:
Education: Bachelor's degree in computer science or equivalent work experience
Experience: Minimum of five years of help desk experience in a business-related environment, payment industry experience preferred
Knowledge: Familiarity with configuring basic network firewall options. A+ certification a plus
PHYSICAL REQUIREMENTS:
Working Conditions: This is a remote position.
Physical Activities: Occasional standing, stooping, reaching and lifting up to 25 pounds.
Physical Demands: Prolonged periods of sitting at a desk, typing on a computer keyboard, and speaking on the telephone. Frequent repetitive motions.
$72k-99k yearly est. 28d ago
Cloud Computing Specialist (CCS) - REMOTE
Teksynap
Remote computer operations specialist job
Responsibilities & Qualifications
RESPONSIBILITIES
Serves as a cloud security and accreditation subject matter expert, providing advanced technical expertise in applying the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as defined in NIST SP 800-37 and NIST SP 800-53.
Leads and supports Certification and Accreditation (C&A) activities for complex DoD and federal information systems, ensuring compliance with DoD Cloud Computing Security Requirements Guide (SRG), FedRAMP, and applicable security frameworks.
Develops, evaluates, and documents cloud security policies, procedures, and controls across public, private, hybrid, and multi-cloud environments.
Identifies, manages, and mitigates cloud computing security risks, implementing industry “best practices” across all deployment and service models (IaaS, PaaS, SaaS).
Performs Cybersecurity Control Assessments and conducts C&A reviews for large and complex enterprise systems.
Advises stakeholders and system owners on cloud risk management strategies, secure design principles, and compliance with DoD and federal cybersecurity requirements.
Supports continuous monitoring, vulnerability management, and audit readiness efforts within cloud-hosted environments.
Provides expert guidance on secure modern computing paradigms, including hybrid, cloud-native microservices, edge computing, and Internet of Things (IoT) implementations.
Contributes to the development of cloud architectures, security baselines, and authorization packages (A&A) using RMF and FedRAMP methodologies.
Ensures cloud environments meet DoD Zero Trust architecture principles, supporting enterprise-level cybersecurity initiatives.
REQUIRED QUALIFICATIONS
Experience
Five (5) years of relevant Certification & Accreditation (C&A) experience.
Demonstrated experience with RMF, NIST SP 800-37, and NIST SP 800-53 security frameworks.
Proven DoD Cybersecurity experience with application of C&A standards to large-scale systems.
Experience conducting security control assessments and C&A reviews for enterprise systems.
Experience with hybrid computing, edge computing, and cloud-native architectures.
Proficiency in FedRAMP assessment methodologies across six (6) key domains:
Architectural Concepts & Design Requirements
Cloud Data Security
Cloud Platform & Infrastructure Security
Cloud Application Security
Operations
Legal & Compliance
Certifications
(ISC)² Certified Cloud Security Professional (CCSP) - Required
DoD 8570 IAT Level II Baseline Certification:
COMPTIA Security+ CE
Cisco Certified Network Associate (CCNA)
COMPTIA Cybersecurity Analyst (CySA+)
Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional (GICSP)
One of the Following Google Cloud Platform certifications:
Google Associate Cloud Engineer
Google Professional Cloud Architect
One of the following AWS certifications:
AWS Certified Cloud Practitioner
AWS Certified Security - Specialty
AWS Certified Solutions Architect - Associate
AWS Certified Solutions Architect - Professional
AWS Certified SysOps Administrator
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: Azure Security Engineer Associate
Oracle Cloud Infrastructure Cloud Operations
Clearance
Top Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance
Desired Experience and Skills
Five (5) years of hands-on experience supporting DoD Commercial Cloud Hosting (CCH) environments.
In-depth knowledge of DoD security requirements for Google Cloud Platform (GCP).
Experience with multiple commercial cloud providers (e.g., AWS, Azure, Oracle Cloud Infrastructure) and their security frameworks.
Deep understanding of DoD cybersecurity compliance, including DISA STIGs, IAVAs, and DoD Cloud Computing SRG.
Expertise in implementing and assessing Zero Trust security models within cloud and hybrid environments.
Demonstrated ability to identify, assess, and mitigate security risks while preparing and supporting successful security audits.
Skilled in producing comprehensive cybersecurity audit reports, risk assessments, and authorization documentation.
Strong understanding of cloud deployment models (IaaS, PaaS, SaaS) and cloud service architecture.
Proficiency in cloud governance, identity management, and encryption methodologies.
Excellent communication and documentation skills, with the ability to convey technical concepts to diverse audiences.
Demonstrated leadership and collaboration abilities in cross-functional cybersecurity and infrastructure teams.
Overview
We are seeking a Cloud ComputingSpecialist (CCS) to join our team supporting Cloud and Infrastructure Services at Defense Logistics Agency (DLA).
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Candidates must reside in one of our approved hiring states within the United States.
Type of environment: Office, Remote, Varies
Noise level: (Low, Medium, High)
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel:
List of Approved States:
AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Top Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$69k-89k yearly est. Auto-Apply 60d+ ago
Cloud Computing Specialist (CCS) SME
ASM Research 4.2
Remote computer operations specialist job
Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions).
Primary Duties and Responsibilities
Google Cloud Platform (GCP) Service Management
The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement “best practices” as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
Other Duties and Responsibilities
Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems.
Defines security objectives and system-level performance requirements.
Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
Maintains the computer and information security incident, damage and threat assessment programs.
Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
accreditation of systems.
Reviews processes and security protocols and makes recommendations for increased cyber security protection.
Minimum Qualifications
Bachelor's Degree in Computer Science or a related field.
The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include:
Architectural Concepts & Design Requirements
Cloud Data Security
Cloud Platform & Infrastructure Security
Cloud Application Security
Operations
Legal & Compliance Minimum Qualifications:
Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
DOD IA experience
Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems
Security Clearance
Active Secret level clearance
Sensitivity Level: IT-I Critical Sensitive
Certifications:
Computing Environment: IAT II or IAT III (Security+ or similar)
01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
AWS Certified Security - Specialty
AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
Other Job Specific Skills
Must be able to communicate effectively and clearly present technical approaches and findings.
Exercises a limited degree of latitude in determining technical objectives of assignments.
Excellent attention to detail.
Must be able to balance multiple tasks simultaneously.
Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
$62k-84k yearly est. 7h ago
Computer Operator
Leidos 4.7
Remote computer operations specialist job
Leidos is seeking a ComputerOperator to support an IT program for The Centers for Medicaid and Medicare Services Internal Service Desk. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library's [ITIL ] definition of tiers). Requests are received via phone calls, emails, chats, and web submittals.
Position requires shift flexibility to support a 24x7 operation 365 days a year. Must be available to work nights, holidays and weekends on short notice.
The service desk is responsible for (1) delivering remote IT support by creating, maintaining, and using knowledge articles and (2) performing basic troubleshooting to resolve, capture, report, or route incidents and requests. Some of the service desk's functions are replicated in the network/telecom areas.
The responsibility of a ComputerOperator is to provide in-depth procedural & technical computer end-user support with the highest level of customer satisfaction. Support will be provided using inbound phone calls, inbound chat, inbound & outbound email, instant messaging or other tools as assigned & available. In some cases, the ComputerOperator will dispatch service requests & escalate issues to appropriate points of contact defined within the support organization.
Responsibilities:
Resolve basic issues remotely by phone and email support that have been reported by the customer. Upon completing additional training, you will move to resolve more complex issues.
Provide comprehensive Phone and Email Support for the efficient resolution of incidents & requests for end-users.
Upon completing additional training, assist in various scopes of the Service Desk as needed by the business. Resolve more complex hardware & software problems utilizing this additional training & expertise.
Appropriately document all required information into the ticketing system & the knowledgebase. Efficiently & accurately identify the customer's specific information.
Resolve issues as appropriate on the first point of contact or within the appropriate timeline.
Meet required productivity expectations, including Service Center metrics.
Route & Dispatch the service request, incident or change request to the appropriate IT support group or next level Tech, for resolution.
Maintain & contribute to the in-house knowledgebase; Analyze content of resolved tickets & promote information to knowledgebase articles as appropriate, while keeping knowledgebase articles current.
Possess the capacity to work independently & effectively while maintaining positive productivity levels.
Maintain a positive relationship with fellow peers, cross functional teams & leadership.
Other duties assigned as necessary.
Qualifications:
Ability to obtain and maintain a Public Trust Clearance; All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.
High School Diploma or equivalent.
Ability to type 35 WPM.
Desired Skills:
Demonstrated experience with Mac and Windows Operating Systems and hardware.
1-2 plus year(s) of PC support, diagnostic/troubleshooting, & repair experience is desired.
Must have a working knowledge of PC operations which include: Hardware, network settings, operating system, & MS Office applications.
Associates Degree or Bachelor's Degree in Information Technology or related discipline.
Any Technical Certifications, ie: A+, NET+, ACMT, Microsoft Fundamentals, etc.
ITIL v4 Foundations Certification.
The hourly rate for this position is ~$17/hr. - $20/hr. Actual compensation will be based upon geographic location and experience.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:January 16, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
$17-20 hourly Auto-Apply 5d ago
Computer Operator-Senior
Selecthealth
Remote computer operations specialist job
The ComputerOperator-Senior is responsible for daily computer systems operations, as well as timely and accurate processing of information through the computer systems. This position is responsible to setup new user accounts on the iSeries (AS400) and to alter / troubleshoot current iSeries accounts. Required to setup all non-employee, contracted employees and students for Physician Tandem, HELP2, internet access, and setup and maintain all group mailboxes in Active Directory.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.
Job Essentials
1. Maintains an appropriate work environment and cleans the hardware in the Operations room. Develops and follows preventive maintenance routines.
2. Maintains accurate and complete records during shift (e.g., problem documentation and actions taken, computer utilization logs, file identification, etc.) that are required to supplement console log.
3. Operates the facilities computers in such a manner that all requested processing is completed in an accurate and timely manner.
4. Generates accurate and timely reports, some on a regular basis and others as needed or requested by user departments.
5. Performs backups of system files and software, according to department policies and procedures.
6. Maintains adequate inventory levels of operating supplies such as stock paper, toner, diskettes, printer ribbons, etc.
7. Acts as a technical resource for operation of single computer system and provides training for the other computeroperators.
8. Interprets system error messages and troubleshoots system interface problems (i.e., IBM to Tandem, etc.). Works with users to solve basic peripheral equipment problems and facilitating system functions affecting end users.
9. Sets up computer access for all non-employees and contracted workers with Tandem, HELP2, internet access, user accounts for email / group email, Windows IM and Wireless Office.
10.Maintains group email accounts in Active Directory and maintains accurate and complete records of all user setups.
11.Provides Telecom support, setup and troubleshoot pagers for users.
12.Communicates status and concerns of projects with supervisor and all interested groups.
Job Specific
The schedule will be Graveyard Shift, Monday - Friday 7pm to 3am.
This position is 100% remote.
Minimum Qualifications
Four years of experience or training with IBM iSeries, Tandem, or comparable computer systems.
Preferred Qualifications
Demonstrated ability to perform project tasks as directed
- and -
Demonstrated ability to effectively prioritize and execute tasks
- and -
Demonstrated written and oral communication skills.
- and -
Strong interpersonal skills, and proven analytical and problem-solving abilities.
- and -
Experience working in a team-oriented, collaborative environment.
Interact with others requiring the employee to communicate information.
- and -
Operatecomputers and other IT equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Location:
SelectHealth - Murray
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.94 - $30.57
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$37k-49k yearly est. Auto-Apply 3d ago
Computer Operator
Comptech Computer Technologies
Computer operations specialist job in Columbus, OH
WELCOME TO COMPTECH
Good people. Dedicated People. Hard-working people.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.
Job Description
Job Title: ComputerOperator
Location: Columbus, OH (on-site)
Supporting: The Defense Logistics Agency (DLA) **Secret Security Clearance**
Overview
CompTech is seeking a qualified ComputerOperator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle.
Scope of Work
Key responsibilities include:
Ultimate accountability for ensuring customer satisfaction at every level.
Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computeroperations automation software.
Anticipates problems, identifies deviations and acts through resolution.
Perform other duties as required.
Knowledge, Skills, and Certification Requirements:
Excellent interpersonal and communication skills
One (1) year of Help Desk or Deskside Support experience
DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
Security+ CE
Security Clearance Requirements:
Secret
Salary:
$50k
Equal Employment Opportunity
CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.
$50k yearly Auto-Apply 60d+ ago
Computer Operator-Senior
Intermountain Health 3.9
Remote computer operations specialist job
The ComputerOperator-Senior is responsible for daily computer systems operations, as well as timely and accurate processing of information through the computer systems. This position is responsible to setup new user accounts on the iSeries (AS400) and to alter / troubleshoot current iSeries accounts. Required to setup all non-employee, contracted employees and students for Physician Tandem, HELP2, internet access, and setup and maintain all group mailboxes in Active Directory.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently **not considering** candidates who reside or plan to reside in the following states: **California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.**
**Job Essentials**
1. Maintains an appropriate work environment and cleans the hardware in the Operations room. Develops and follows preventive maintenance routines.
2. Maintains accurate and complete records during shift (e.g., problem documentation and actions taken, computer utilization logs, file identification, etc.) that are required to supplement console log.
3. Operates the facilities computers in such a manner that all requested processing is completed in an accurate and timely manner.
4. Generates accurate and timely reports, some on a regular basis and others as needed or requested by user departments.
5. Performs backups of system files and software, according to department policies and procedures.
6. Maintains adequate inventory levels of operating supplies such as stock paper, toner, diskettes, printer ribbons, etc.
7. Acts as a technical resource for operation of single computer system and provides training for the other computeroperators.
8. Interprets system error messages and troubleshoots system interface problems (i.e., IBM to Tandem, etc.). Works with users to solve basic peripheral equipment problems and facilitating system functions affecting end users.
9. Sets up computer access for all non-employees and contracted workers with Tandem, HELP2, internet access, user accounts for email / group email, Windows IM and Wireless Office.
10.Maintains group email accounts in Active Directory and maintains accurate and complete records of all user setups.
11.Provides Telecom support, setup and troubleshoot pagers for users.
12.Communicates status and concerns of projects with supervisor and all interested groups.
**Job Specific**
+ The schedule will be **Graveyard Shift** , Monday - Friday 7pm to 3am.
+ This position is 100% remote.
**Minimum Qualifications**
Four years of experience or training with IBM iSeries, Tandem, or comparable computer systems.
**Preferred Qualifications**
Demonstrated ability to perform project tasks as directed
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Demonstrated ability to effectively prioritize and execute tasks
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Demonstrated written and oral communication skills.
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Strong interpersonal skills, and proven analytical and problem-solving abilities.
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Experience working in a team-oriented, collaborative environment.
Interact with others requiring the employee to communicate information.
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Operatecomputers and other IT equipment requiring the ability to move fingers and hands.
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See and read computer monitors and documents.
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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
**Location:**
SelectHealth - Murray
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.94 - $30.57
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$39k-46k yearly est. 4d ago
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