Computer operator jobs in District of Columbia

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About the Role We are seeking a Building Management System (BMS) Operator to monitor, control, and optimize the performance across campus. This role ensures that all BMS components, including HVAC controls, energy management systems, and electronic monitoring devices, function efficiently to support institutional goals related to energy conservation, occupant comfort, and system reliability. Key responsibilities: BMS System Operation and Optimization: * Monitor, adjust, and optimize BMS software and hardware to maintain operational efficiency. * Review building settings and ensure that all BMS-enabled buildings function appropriately. * Provide technical support and troubleshoot system malfunctions to minimize downtime. * Provide support for energy management programs such as demand response. * Ensure understanding of GW networks and systems to minimize disruptions of service. System Maintenance, Repairs, and Upgrades: * Repair, calibrate, and inspect electronic devices associated with BMS. * Perform system adjustments, including changing building set points, adjusting parameters, * modifying schedules and replacing controllers or circuit boards. * Install new control wiring and systems as needed to support BMS infrastructure. * Test and verify operating system upgrades for optimal response and security. Shift: Monday-Friday, 7:00 a.m. to 3:30 p.m.Salary: $72,000 - $95,000 depending on experience. You Should Have Qualifications * Minimum of 3 years of experience in BMS operation, programming, maintenance, and optimization, preferably in a multi-campus or institutional environment. * Strong understanding of HVAC automation, control theory, and energy management principles. * Industry certifications such as Certified Energy Manager (CEM), Certified Automation Professional (CAP), or BACnet International Certification preferred. * Experience with Siemens, Johnson Controls, Schneider Electric, Trane, or other leading BMS platforms preferred. EOE, including disability/veterans Why You'll Love Working With Us Complete Building Services (CBS) is a company that is passionate about the operation and maintenance of buildings/facilities in the commercial and government sectors. CBS is the largest division of The Donohoe Companies, Inc. - Washington DC's most established real estate company. At CBS, we celebrate and empower our talented employees - and it shows as we have been ranked by the Washington Business Journal as the "Best Place to Work" multiple times. Perks & Benefits We offer a full slate of benefits, including competitive salaries, medical, dental, vision, life and disability coverages, FSA, flexible vacation, commuter benefits, and a 401k plan with a match. And...we offer some not-so-standard, extra great benefits, including tuition reimbursement for education/certifications, employee discount programs (including hotels and our vendor's products), gym membership, and an Employee Assistance Program that offer a wide array of consultative/actionable services. We value diversity and believe in forming teams in which everyone can be their authentic self is the key to our success. Come join us, and find out what the best work of your career could look like for you.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description: Short Description: Computer Operator Complete Description: We have shifts Monday through Sunday. We operate 365 days a year including holidays and weekends. The monthly schedule is typically released 2 to 3 weeks in advance. Typically, each operator will have around 58-night shifts per month. The three shifts are: 8AM-4:30PM day shift 10AM-6:30PM mid-day shift 4:30PM-1AM night shift Duties and Responsibilities: Tasks and assignments related to the management and operations of drawings for on-line games, second chance drawings and special event drawings. Duties include, but are not limited to: Resolving hardware and software issues from minor software to complex system issues. Serves as the initial point of contact for OLG staff experiencing computer problems or in need of additional technology resources. Monitors networked systems for security problems and investigates causes of any suspicious activity identified. Serves as initial point of control to ensure personnel do not access the classified processing area without proper clearance. Performs the Game Closing and IT draw operations, verifies closing of lottery games; validates winning numbers for draw games with draw staff and auditors; updates and post winning numbers to website and phone line; works with vendor to enable payments for local drawings; balances sales and liabilities data with the gaming system and create Back-Office System (BOS) reports; and updates new draw sales and liability records. On a daily basis, processes and balances the of Internal Control System (ICS) financial reports against BOS reports. Monitors the ICS and BOS performance during data entry and reporting any anomalies noted; communicate issues to systems and network engineers; and responds to BOS/ICS queries via email or telephone. Updates the Multistate Lottery Association (MUSL) and Draw Reporting Systems with sales and winning numbers for multistate lottery games. Maintains contact with Draw Manager, Draw Auditor and Lottery. Assists Information Technology staff in providing basic computer and systems support to Gaming Systems vendor. Assists IT Specialists with- providing technical assistance and support for incoming queries and issues related to computer software and hardware. Executes and monitors daily Data Warehousing program. Conducts preliminary IT inquires and issue tracking for users. Maintains asset inventory for Lottery IT department. Assists the IT Specialist in installing and configuring computer software, installing computer hardware peripherals, including the setup of network printers, monitors and mobile devices, and provides assistance to the QA groups in UAT testing as assigned. Perform other related duties as assigned. Qualifications: Extensive knowledge of the functions of various computer operating systems to monitor activities internal to the systems and in searching for and identifying problem conditions that affect system operating efficiency in accepting and processing jobs. Knowledge of Microsoft Office and operating features of a personal computer. Skill in the use of a computer keyboard. General knowledge of File Transfer Protocol (FTP) and Virtual Private Networks (VPN) in order to transfer data securely. Knowledge of network file system and USB file transfers to transfer data from internal control system to a thumb drive and then to network file server. Ability to maintain accuracy in performing repetitive work where speed and accuracy are of importance. Experience in Information Technology environment on Microsoft Windows environment. Knowledge necessary to diagnose and solve simple computer system problems. Incumbent must be able to learn new IT techniques within a reasonable time frame. Ability to effectively comprehend SOPs, reports, test scripts, and other related materials. This position is considered essential. The incumbent must be available to work a rotating 40-hour shift (including weekends and holidays) to provide coverage for the OLG Operations Center. The Operations Center is open from 7:30 a.m. to 1:00 a.m., 7 days a week. The Shift Schedule is prepared monthly by management. Technical Skills: Extensive knowledge of the functions of various computer operating systems to monitor activities internal to the systems. General knowledge of File Transfer Protocol (FTP) and Virtual Private Networks (VPN) in order to transfer data securely. Knowledge of network file system and USB file transfers to transfer data from internal control system to a thumb drive and then to network file server. Experience in Information Technology environment on Microsoft Windows environment. Ability to effectively comprehend SOPs, reports, test scripts, and other related materials. High School Diploma.

Job DescriptionShort Description: A003 - Computer Operator **Only candidates local to the DMV will be considered** 's schedule** Complete Description: Responsibilities: We have shifts Monday through Sunday. We operate 365 days a year including holidays and weekends. The monthly schedule is typically released 2 to 3 weeks in advance. Typically, each operator will have around 5-8 night shifts per month. The three shifts are: 8AM-4:30PM day shift 10AM-6:30PM mid-day shift 4:30PM-1AM night shift Duties and Responsibilities: 1.Tasks and assignments related to the management and operations of drawings for on-line games, second chance drawings and special event drawings. Duties include, but are not limited to: 2.Resolving hardware and software issues from minor software to complex system issues. Serves as the initial point of contact for OLG staff experiencing computer problems or in need of additional technology resources. 3.Monitors networked systems for security problems and investigates causes of any suspicious activity identified. 4.Serves as initial point of control to ensure personnel do not access the classified processing area without proper clearance. 5.Performs the Game Closing and IT draw operations, verifies closing of lottery games; validates winning numbers for draw games with draw staff and auditors; updates and post winning numbers to website and phone line; works with vendor to enable payments for local drawings; balances sales and liabilities data with the gaming system and create Back-Office System (BOS) reports; and updates new draw sales and liability records. 6.On a daily basis, processes and balances the of Internal Control System (ICS) financial reports against BOS reports. 7.Monitors the ICS and BOS performance during data entry and reporting any anomalies noted; communicate issues to systems and network engineers; and responds to BOS/ICS queries via email or telephone. 8.Updates the Multistate Lottery Association (MUSL) and Draw Reporting Systems with sales and winning numbers for multistate lottery games. Maintains contact with Draw Manager, Draw Auditor and Lottery. 9.Assists Information Technology staff in providing basic computer and systems support to Gaming Systems vendor. Assists IT Specialists with- providing technical assistance and support for incoming queries and issues related to computer software and hardware. 10.Executes and monitors daily Data Warehousing program. 11.Conducts preliminary IT inquires and issue tracking for users. 12.Maintains asset inventory for Lottery IT department. 13.Assists the IT Specialist in installing and configuring computer software, installing computer hardware peripherals, including the setup of network printers, monitors and mobile devices, and provides assistance to the QA groups in UAT testing as assigned. 14.Perform other related duties as assigned. Education:High School Diploma Qualifications: 1.Extensive knowledge of the functions of various computer operating systems to monitor activities internal to the systems and in searching for and identifying problem conditions that affect system operating efficiency in accepting and processing jobs. 2.Knowledge of Microsoft Office and operating features of a personal computer. Skill in the use of a computer keyboard. 3.General knowledge of File Transfer Protocol (FTP) and Virtual Private Networks (VPN) in order to transfer data securely. 4.Knowledge of network file system and USB file transfers to transfer data from internal control system to a thumb drive and then to network file server. 5.Ability to maintain accuracy in performing repetitive work where speed and accuracy are of importance. 6.Experience in Information Technology environment on Microsoft Windows environment. 7.Knowledge necessary to diagnose and solve simple computer system problems. Incumbent must be able to learn new IT techniques within a reasonable time frame. 8.Ability to effectively comprehend SOPs, reports, test scripts, and other related materials. 9.This position is considered essential. The incumbent must be available to work a rotating 40-hour shift (including weekends and holidays) to provide coverage for the OLG Operations Center. The Operations Center is open from 7:30 a.m. to 1:00 a.m., 7 days a week. The Shift Schedule is prepared monthly by management. Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills | Required/Desired | No. of Years | How many years of experience candidate has? Extensive knowledge of the functions of various computer operating systems to monitor activities internal to the systems | Required | | General knowledge of File Transfer Protocol (FTP) and Virtual Private Networks (VPN) in order to transfer data securely. | Required | | Knowledge of network file system and USB file transfers to transfer data from internal control system to a thumb drive and then to network file server | Required | | Experience in Information Technology environment on Microsoft Windows environment | Required | | Ability to effectively comprehend SOPs, reports, test scripts, and other related materials. | Required | | High School Diploma | Required | | Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.

Come join one of the fastest-growing Alaskan Native Owned Small Businesses! Desktop Technician V Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. The Desktop Technician V shall manage the resolution of each incident or problem ticket entered into the OIMT service management system utilizing the appropriate priority level and under the guidance of the Federal Functional/Task Lead. The Desktop Technician V shall resolve all incidents, service requests and changes within the establish service objectives. The Desktop Technician V shall provide desktop computer support for general office software (e.g., Microsoft Office, Google Chrome, etc.), specialized software (e.g., ESRI GIS software, AutoCAD, etc.), educational software, and software used by any of the supported bureaus (e.g., TFAS, TAAMS, Web Budget Projection Tool, FBMS, FPPS, etc.). Common trouble tickets include, but are not limited to the following: add user to network printer, assist user in mapping network drives, install approved software and hardware, image and install computer for new employee, replace failed computer components, install and configure business application client software, assist user in logging onto domain and application accounts, train users in replacing plotter/printer ink and toner cartridges, train user on email & collaboration tools and other basic software/application use, assist users in setting up LCD projectors for office presentations. Duties and Responsibilities: Support changing and evolving system software needs when requested by the Government. Follow all software installation procedures as developed by the Government. Provide support for hardware installation and configuration to include desktop computers, laptops, tablet devices, smartphones, printers, scanners, network routers, switches, servers, uninterruptible power supplies, private branch exchange devices, interactive whiteboard, projectors, monitors, cell phones, evolving devices. Maintain an accurate inventory of DOI/IA computer components and DOI/IA equipment and software assigned to them by the government. Participate in OIMT User Support conference calls that are required by the field support manager in support of training and new IT requirements. Support other locations, enterprise-wide via remote desktop support tools. Receive technical information, guidance and processes from the assigned Federal Functional/Task Lead. Provide established technical standards and advise on approved technologies Responsible for maintaining a neat and orderly cable plant as well as ensuring physical security policies are followed for server rooms, etc. Assist TIER III support in troubleshooting higher level issues including Server or network switching, as well as lifting equipment weighing from 50 to up to 75 pounds to install servers and network switches in equipment racks. May need to participate in the execution of special projects. Types of special project include but are not limited to: Significant Desktop or Site migrations Significant technology implementations in the enterprise Significant move of an DOI/IA site from one location to another Addressing a significant security issue at one or multiple sites Assisting program offices with the development of requirements Assisting program offices with the implementation of a new IT service or technology. Providing temporary support at a location other than their duty station Servers as SME for information technology projects. Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) Associate's degree or combination of education and experience, or tradeoff between all of them. A minimum of 5 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches. 1+ year experience managing a staff of at least 5 employees Knowledge, Skills and Abilities: Ability to support Microsoft operating systems. Working knowledge of general office software such Microsoft Office and Google mail. The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Affairs (or similar software or general business application support is acceptable). Ability to work with minimal guidance. Ability to travel to other locations may be requested. Ability to support short notice emergency tasks and 24/7 on-call support. These emergencies may happen during or after normal work hours. Ability to develop project management documentation. Ability to work without guidance. Ability to manage and initiate projects. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- ***************************** Tips from your Talent Acquisition team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - ******************* Glassdoor - ******************************************************************************** LinkedIn - ***************************************** Facebook - ************************************* Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us at **********************. Every effort will be made to respond within 24 business hours. **************************** Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program.

Complete Building Services (CBS) is a company that is passionate about the operation and maintenance of buildings/facilities in the commercial and government sectors. CBS is the largest division of The Donohoe Companies, Inc. - Washington DC's most established real estate company. At CBS, we celebrate and empower our talented employees - and it shows as we have been ranked by the Washington Business Journal as the "Best Place to Work" multiple times. Perks & Benefits We offer a full slate of benefits, including competitive salaries, medical, dental, vision, life and disability coverages, FSA, flexible vacation, commuter benefits, and a 401k plan with a match. And...we offer some not-so-standard, extra great benefits, including tuition reimbursement for education/certifications, employee discount programs (including hotels and our vendor's products), gym membership, and an Employee Assistance Program that offer a wide array of consultative/actionable services. We value diversity and believe in forming teams in which everyone can be their authentic self is the key to our success. Come join us, and find out what the best work of your career could look like for you. Responsibilities We are seeking a Building Management System (BMS) Operator to monitor, control, and optimize the performance across campus. This role ensures that all BMS components, including HVAC controls, energy management systems, and electronic monitoring devices, function efficiently to support institutional goals related to energy conservation, occupant comfort, and system reliability. Key responsibilities: BMS System Operation and Optimization: Monitor, adjust, and optimize BMS software and hardware to maintain operational efficiency. Review building settings and ensure that all BMS-enabled buildings function appropriately. Provide technical support and troubleshoot system malfunctions to minimize downtime. Provide support for energy management programs such as demand response. Ensure understanding of GW networks and systems to minimize disruptions of service. System Maintenance, Repairs, and Upgrades: Repair, calibrate, and inspect electronic devices associated with BMS. Perform system adjustments, including changing building set points, adjusting parameters, modifying schedules and replacing controllers or circuit boards. Install new control wiring and systems as needed to support BMS infrastructure. Test and verify operating system upgrades for optimal response and security. Shift: Monday-Friday, 7:00 a.m. to 3:30 p.m. Salary: $72,000 - $95,000 depending on experience. Qualifications Qualifications Minimum of 3 years of experience in BMS operation, programming, maintenance, and optimization, preferably in a multi-campus or institutional environment. Strong understanding of HVAC automation, control theory, and energy management principles. Industry certifications such as Certified Energy Manager (CEM), Certified Automation Professional (CAP), or BACnet International Certification preferred. Experience with Siemens, Johnson Controls, Schneider Electric, Trane, or other leading BMS platforms preferred. EOE, including disability/veterans

Role: PC Provisioning Technician Duration: 6+ Months BGV will be done for the selected candidates. Essential Job Functions: • Install computer image, following instructions provided • Deliver and install provisioned equipment at user location, and perform basic installation and troubleshooting when required • Ensure Service Level Agreement is maintained when providing service to clients • Provide events and rental support by coordinating with clients, deliver and install equipment at requested location, and perform basic troubleshooting • Ensure that the asset information for all provisioned equipment is updated in Remedy/PCIM • Oversee equipment inventory and inform WBG Team Lead stock projections to allow time to purchase • Follow established and tested process and procedures provided by the WBG Team Lead • Validate installation through defined quality assurance procedures • Ship PC equipment to country offices when required • Fill-in, review, and turn-in tracking documents on a daily/weekly basis • Ensure work environment is maintained (clean, organized, and safe) • Assist PCP Coordinator in providing weekly statistics for WBG Team Lead on a regular basis or on demand Educational Qualifications and Experience: • Education: Bachelor's degree • Role Specific Experience: 2+ years of work experience relevant to the duties and accountabilities of the position • Experience in Windows Vista / Win-7 PC Imaging and staging • Experience in asset management Certification Requirements: None specified Required Skills/Abilities: • Strong knowledge of troubleshooting PC Operating System and Hardware issues • Ability to install a client's standard/core software packages and new releases of these packages as instructed in written guidelines • Ability to follow instructions • Capacity to assume increasing responsibility • Ability to work effectively in a team environment • Excellent verbal and written communications skills • Excellent administrative skills: organized, efficient, detail oriented, and versatile • Excellent customer service approach to dealing with people at all levels • Exhibit pleasant, professional, and courteous workplace etiquette Desired Skills/Abilities: • Proficiency in MS Excel Pluses for Levels: (level II, III): Experience Matrix for Levels: • Level I - 2+ years of experience Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr : Additional Information All your information will be kept confidential according to EEO guidelines.

Title:Computer Operator Work Arrangement : Hybrid Worksite Address: Washington, DC Interviews: In Person Job Description: Short Description: Computer Operator Complete Description: We have shifts Monday through Sunday. We operate 365 days a year including holidays and weekends. The monthly schedule is typically released 2 to 3 weeks in advance. Typically, each operator will have around 5-8 night shifts per month. The three shifts are: 8AM-4:30PM day shift 10AM-6:30PM mid-day shift 4:30PM-1AM night shift Duties and Responsibilities 1.Tasks and assignments related to the management and operations of drawings for on-line games, second chance drawings and special event drawings. Duties include, but are not limited to: 2.Resolving hardware and software issues from minor software to complex system issues. Serves as the initial point of contact for OLG staff experiencing computer problems or in need of additional technology resources. 3.Monitors networked systems for security problems and investigates causes of any suspicious activity identified. 4.Serves as initial point of control to ensure personnel do not access the classified processing area without proper clearance. 5.Performs the Game Closing and IT draw operations, verifies closing of lottery games; validates winning numbers for draw games with draw staff and auditors; updates and post winning numbers to website and phone line; works with vendor to enable payments for local drawings; balances sales and liabilities data with the gaming system and create Back-Office System (BOS) reports; and updates new draw sales and liability records. 6.On a daily basis, processes and balances the of Internal Control System (ICS) financial reports against BOS reports. 7.Monitors the ICS and BOS performance during data entry and reporting any anomalies noted; communicate issues to systems and network engineers; and responds to BOS/ICS queries via email or telephone. 8.Updates the Multistate Lottery Association (MUSL) and Draw Reporting Systems with sales and winning numbers for multistate lottery games. Maintains contact with Draw Manager, Draw Auditor and Lottery. 9.Assists Information Technology staff in providing basic computer and systems support to Gaming Systems vendor. Assists IT Specialists with- providing technical assistance and support for incoming queries and issues related to computer software and hardware. 10.Executes and monitors daily Data Warehousing program. 11.Conducts preliminary IT inquires and issue tracking for users. 12.Maintains asset inventory for Lottery IT department. 13.Assists the IT Specialist in installing and configuring computer software, installing computer hardware peripherals, including the setup of network printers, monitors and mobile devices, and provides assistance to the QA groups in UAT testing as assigned. 14.Perform other related duties as assigned. Education:High School Diploma Qualifications: 1.Extensive knowledge of the functions of various computer operating systems to monitor activities internal to the systems and in searching for and identifying problem conditions that affect system operating efficiency in accepting and processing jobs. 2.Knowledge of Microsoft Office and operating features of a personal computer. Skill in the use of a computer keyboard. 3.General knowledge of File Transfer Protocol (FTP) and Virtual Private Networks (VPN) in order to transfer data securely. 4.Knowledge of network file system and USB file transfers to transfer data from internal control system to a thumb drive and then to network file server. 5.Ability to maintain accuracy in performing repetitive work where speed and accuracy are of importance. 6.Experience in Information Technology environment on Microsoft Windows environment. 7.Knowledge necessary to diagnose and solve simple computer system problems. Incumbent must be able to learn new IT techniques within a reasonable time frame. 8.Ability to effectively comprehend SOPs, reports, test scripts, and other related materials. 9.This position is considered essential. The incumbent must be available to work a rotating 40-hour shift (including weekends and holidays) to provide coverage for the OLG Operations Center. The Operations Center is open from 7:30 a.m. to 1:00 a.m., 7 days a week. The Shift Schedule is prepared monthly by management.

Washington, DC · Information Technology Join our Talent Network Come join one of the fastest growing Alaskan Native Owned Small Businesses! Desktop Technician IV Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. TheDesktop Technician IV shall manage the resolution of each incident or problem ticket entered into the OIMT service management system utilizing the appropriate priority level and under the guidance of the Federal Functional/Task Lead. The Desktop Technician IV shall resolve all incidents, service requests and changes within the establish service objectives. The Desktop Technician IV shall provide desktop computer support for general office software (e.g., Microsoft Office, Google Chrome, etc.), specialized software (e.g., ESRI GIS software, AutoCAD, etc.), educational software, and software used by any of the supported bureaus (e.g., TFAS, TAAMS, Web Budget Projection Tool, FBMS, FPPS, etc.). Common trouble tickets include, but are not limited to the following: add user to network printer, assist user in mapping network drives, install approved software and hardware, image and install computer for new employee, replace failed computer components, install and configure business application client software, assist user in logging onto domain and application accounts, train users in replacing plotter/printer ink and toner cartridges, train user on email & collaboration tools and other basic software/application use, assist users in setting up LCD projectors for office presentations. Duties and Responsibilities: + Support changing and evolving system software needs when requested by the Government. + Follow all software installation procedures as developed by the Government. + Provide support for hardware installation and configuration to include desktop computers, laptops, tablet devices, smartphones, printers, scanners, network routers, switches, servers, uninterruptible power supplies, private branch exchange devices, interactive whiteboard, projectors, monitors, cell phones, evolving devices. + Maintain an accurate inventory of DOI/IA computer components and DOI/IA equipment and software assigned to them by the government. + Participate in OIMT User Support conference calls that are required by the field support manager in support of training and new IT requirements. + Support other locations, enterprise-wide via remote desktop support tools. + Receive technical information, guidance and processes from the assigned Federal Functional/Task Lead. + Provide established technical standards and advise on approved technologies + Responsible for maintaining a neat and orderly cable plant as well as ensuring physical security policies are followed for server rooms, etc. + Assist TIER III support in troubleshooting higher level issues including Server or network switching, as well as lifting equipment weighing from 50 to up to 75 pounds to install servers and network switches in equipment racks. + May need to participate in the execution of special projects. Types of special project include but are not limited to: + Significant Desktop or Site migrations + Significant technology implementations in the enterprise + Significant move of an DOI/IA site from one location to another + Addressing a significant security issue at one or multiple sites + Assisting program offices with the development of requirements + Assisting program offices with the implementation of a new IT service or technology. + Providing temporary support at a location other than their duty station + Servers as SME for information technology projects. + Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) + Associate's degree or combination of education and experience, or tradeoff between all of them. + A minimum of 4 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches. + 1+ year experience managing a staff of at least 5 employees Knowledge, Skills and Abilities: + Ability to support Microsoft operating systems. + Working knowledge of general office software such Microsoft Office and Google mail. The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Affairs (or similar software or general business application support is acceptable). + Ability to work with minimal guidance. + Ability to travel to other locations may be requested. + Ability to support short notice emergency tasks and 24/7 on-call support. These emergencies may happen during or after normal work hours. + Ability to develop project management documentation. + Ability to work without guidance. + Ability to lead projects. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News-***************************** Tips from your Talent Acquisition team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site -******************* Glassdoor - ********************************************************************************* LinkedIn -***************************************** Facebook -************************************* Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us ************************. Every effort will be made to respond within 24 business hours. *************************** (********************************************************************************** . Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program (************************** . Join our Talent Network Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program

Job DescriptionPrime Respone Inc, (PRI), is seeking a Computer Operator II to support the NAVSUP Data Office at JBAB by performing data entry, statistical analysis, and clerical tasks related to official mail operations. This role ensures accurate documentation and reporting of mail volumes, costs, and reimbursements, contributing to the efficiency and accountability of Navy-wide and local mail programs. Job duties include, but are not limited to: Assist in the conducting of Navy-wide and local USPS mail statistical surveys and specialized programs, and preparation of program reports of mail volumes, savings, transit times, annual revenues, reimbursements and accountability of mail cost. Provide data on the usage of prepaid USPS commercial postage, for the charge-back process for monetary reimbursement of mail services provided to tenant DOD and Federal activities, as well as DOD contracted private agencies. Maintain positive accountability documentation on all DOD/DON official mail costs. Create and maintain spreadsheets and data with workload and mail financial data as requested by government and contract leadership. Perform data input and other clerical work which involves the data input processing and the maintenance of records and documents. Ensure timely completion of daily mail count worksheets, monthly reports, and other critical deliverables to maintain continuity of service and meet customer expectations. Support incoming and outgoing mail sorting activities as necessary when workload dictates Serve as designated backup for Data Office responsibilities during any planned or unplanned absences of the primary staff member. Requirements Must have an ACTIVE DoD Secret Security Clearance or the ability to receive and maintain one. Verifiable experience in data entry, clerical support, or mail operations preferred. Government experience preferred. Proficiency in Microsoft Excel and other data management tools. Strong attention to detail and organizational skills. Ability to work independently and meet deadlines. Clearly communicate both verbally and in writing. Professional interaction with customers and team members. Ability to safely lift and move mail trays and packages as needed. Extended periods of computer use and sitting. BenefitsPaid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K. PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Come join one of the fastest-growing Alaskan Native Owned Small Businesses! Desktop Technician III Albuquerque, NM Crownpoint, NM Ft Apache, AZ Gallup, NM Osage/Pawhuska OK Tulsa/Muskogee, OK Phoenix, AZ Reston, VA CO River/Parker AZ, OJS, Fort Yuma Tuba City, AZ Coolidge, AZ Billings, MT Farmington/Dulce/Ignacio/Shiprock, NM/ Towaoc, CO Mescalero NM, Artesia NM Minneapolis,MN Zuni, NM/Ramah, NM/Keams Canyon, AZ (Gallup, NM) Sacramento, CA Nashville, TN Fort Duchesne, UT Nespelem, WA Lakewood, CO Washington, DC Reston, VA Lakewood, CO Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. The Desktop Technician III shall manage the resolution of each incident or problem ticket entered into the OIMT service management system utilizing the appropriate priority level and under the guidance of the Federal Functional/Task Lead. The Desktop Technician III shall resolve all incidents, service requests and changes within the established service objectives. The Desktop Technician III shall provide desktop computer support for general office software (e.g., Microsoft Office, Google Chrome, etc.), specialized software (e.g., ESRI GIS software, AutoCAD, etc.), educational software, and software used by any of the supported bureaus (e.g., TFAS, TAAMS, Web Budget Projection Tool, FBMS, FPPS, etc.). Common trouble tickets include, but are not limited to the following: add user to network printer, assist user in mapping network drives, install approved software and hardware, image and install computer for new employee, replace failed computer components, install and configure business application client software, assist user in logging onto domain and application accounts, train users in replacing plotter/printer ink and toner cartridges, train user on email & collaboration tools and other basic software/application use, assist users in setting up LCD projectors for office presentations. Duties and Responsibilities: Support changing and evolving system software needs when requested by the Government. Follow all software installation procedures as developed by the Government. Provide support for hardware installation and configuration to include desktop computers, laptops, tablet devices, smartphones, printers, scanners, network routers, switches, servers, uninterruptible power supplies, private branch exchange devices, interactive whiteboard, projectors, monitors, cell phones, evolving devices. Maintain an accurate inventory of DOI/IA computer components and DOI/IA equipment and software assigned to them by the government. Participate in OIMT User Support conference calls that are required by the field support manager in support of training and new IT requirements. Support other locations, enterprise-wide via remote desktop support tools. Receive technical information, guidance and processes from the assigned Federal Functional/Task Lead. Provide established technical standards and advise on approved technologies Responsible for maintaining a neat and orderly cable plant as well as ensuring physical security policies are followed for server rooms, etc. Assist TIER III support in troubleshooting higher level issues including Server or network switching, as well as lifting equipment weighing from 50 to up to 75 pounds to install servers and network switches in equipment racks. May need to participate in the execution of special projects. Types of special project include but are not limited to: Significant Desktop or Site migrations Significant technology implementations in the enterprise Significant move of an DOI/IA site from one location to another Addressing a significant security issue at one or multiple sites Assisting program offices with the development of requirements Assisting program offices with the implementation of a new IT service or technology. Providing temporary support at a location other than their duty station Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) Associate's degree or combination of education and experience, or tradeoff between all of them. A minimum of 3 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches. Knowledge, Skills and Abilities: Ability to support Microsoft operating systems. Working knowledge of general office software such Microsoft Office and Google mail. The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Affairs (or similar software or general business application support is acceptable). Ability to work with minimal guidance. Ability to travel to other locations may be requested. Ability to support short notice emergency tasks and 24/7 on-call support. These emergencies may happen during or after normal work hours. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- ***************************** Tips from your Talent Acquisition team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - ******************* Glassdoor - ******************************************************************************** LinkedIn - ***************************************** Facebook - ************************************* Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us at **********************. Every effort will be made to respond within 24 business hours. **************************** Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program.

Washington, DC · Information Technology Join our Talent Network Come join one of the fastest-growing Alaskan Native Owned Small Businesses! Desktop Technician III Albuquerque, NM Crownpoint, NM Ft Apache, AZ Gallup, NM Osage/Pawhuska OK Tulsa/Muskogee, OK Phoenix, AZ Reston, VA CO River/Parker AZ, OJS, Fort Yuma Tuba City, AZ Coolidge, AZ Billings, MT Farmington/Dulce/Ignacio/Shiprock, NM/ Towaoc, CO Mescalero NM, Artesia NM Minneapolis,MN Zuni, NM/Ramah, NM/Keams Canyon, AZ (Gallup, NM) Sacramento, CA Nashville, TN Fort Duchesne, UT Nespelem, WA Lakewood, CO Washington, DC Reston, VA Lakewood, CO Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. TheDesktop Technician III shall manage the resolution of each incident or problem ticket entered into the OIMT service management system utilizing the appropriate priority level and under the guidance of the Federal Functional/Task Lead. The Desktop Technician III shall resolve all incidents, service requests and changes within the established service objectives. The Desktop Technician III shall provide desktop computer support for general office software (e.g., Microsoft Office, Google Chrome, etc.), specialized software (e.g., ESRI GIS software, AutoCAD, etc.), educational software, and software used by any of the supported bureaus (e.g., TFAS, TAAMS, Web Budget Projection Tool, FBMS, FPPS, etc.). Common trouble tickets include, but are not limited to the following: add user to network printer, assist user in mapping network drives, install approved software and hardware, image and install computer for new employee, replace failed computer components, install and configure business application client software, assist user in logging onto domain and application accounts, train users in replacing plotter/printer ink and toner cartridges, train user on email & collaboration tools and other basic software/application use, assist users in setting up LCD projectors for office presentations. Duties and Responsibilities: + Support changing and evolving system software needs when requested by the Government. + Follow all software installation procedures as developed by the Government. + Provide support for hardware installation and configuration to include desktop computers, laptops, tablet devices, smartphones, printers, scanners, network routers, switches, servers, uninterruptible power supplies, private branch exchange devices, interactive whiteboard, projectors, monitors, cell phones, evolving devices. + Maintain an accurate inventory of DOI/IA computer components and DOI/IA equipment and software assigned to them by the government. + Participate in OIMT User Support conference calls that are required by the field support manager in support of training and new IT requirements. + Support other locations, enterprise-wide via remote desktop support tools. + Receive technical information, guidance and processes from the assigned Federal Functional/Task Lead. + Provide established technical standards and advise on approved technologies + Responsible for maintaining a neat and orderly cable plant as well as ensuring physical security policies are followed for server rooms, etc. + Assist TIER III support in troubleshooting higher level issues including Server or network switching, as well as lifting equipment weighing from 50 to up to 75 pounds to install servers and network switches in equipment racks. + May need to participate in the execution of special projects. Types of special project include but are not limited to: + Significant Desktop or Site migrations + Significant technology implementations in the enterprise + Significant move of an DOI/IA site from one location to another + Addressing a significant security issue at one or multiple sites + Assisting program offices with the development of requirements + Assisting program offices with the implementation of a new IT service or technology. + Providing temporary support at a location other than their duty station + Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) + Associate's degree or combination of education and experience, or tradeoff between all of them. + A minimum of 3 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches. Knowledge, Skills and Abilities: + Ability to support Microsoft operating systems. + Working knowledge of general office software such Microsoft Office and Google mail. The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Affairs (or similar software or general business application support is acceptable). + Ability to work with minimal guidance. + Ability to travel to other locations may be requested. + Ability to support short notice emergency tasks and 24/7 on-call support. These emergencies may happen during or after normal work hours. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News-***************************** Tips from your Talent Acquisition team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site -******************* Glassdoor - ********************************************************************************* LinkedIn -***************************************** Facebook -************************************* Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us ************************. Every effort will be made to respond within 24 business hours. *************************** (********************************************************************************** . Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program (************************** . Join our Talent Network Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program

Washington, DC · Information Technology Join our Talent Network Come join one of the fastest-growing Alaskan Native Owned Small Businesses! Desktop Technician V Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. TheDesktop Technician V shall manage the resolution of each incident or problem ticket entered into the OIMT service management system utilizing the appropriate priority level and under the guidance of the Federal Functional/Task Lead. The Desktop Technician V shall resolve all incidents, service requests and changes within the establish service objectives. The Desktop Technician V shall provide desktop computer support for general office software (e.g., Microsoft Office, Google Chrome, etc.), specialized software (e.g., ESRI GIS software, AutoCAD, etc.), educational software, and software used by any of the supported bureaus (e.g., TFAS, TAAMS, Web Budget Projection Tool, FBMS, FPPS, etc.). Common trouble tickets include, but are not limited to the following: add user to network printer, assist user in mapping network drives, install approved software and hardware, image and install computer for new employee, replace failed computer components, install and configure business application client software, assist user in logging onto domain and application accounts, train users in replacing plotter/printer ink and toner cartridges, train user on email & collaboration tools and other basic software/application use, assist users in setting up LCD projectors for office presentations. Duties and Responsibilities: + Support changing and evolving system software needs when requested by the Government. + Follow all software installation procedures as developed by the Government. + Provide support for hardware installation and configuration to include desktop computers, laptops, tablet devices, smartphones, printers, scanners, network routers, switches, servers, uninterruptible power supplies, private branch exchange devices, interactive whiteboard, projectors, monitors, cell phones, evolving devices. + Maintain an accurate inventory of DOI/IA computer components and DOI/IA equipment and software assigned to them by the government. + Participate in OIMT User Support conference calls that are required by the field support manager in support of training and new IT requirements. + Support other locations, enterprise-wide via remote desktop support tools. + Receive technical information, guidance and processes from the assigned Federal Functional/Task Lead. + Provide established technical standards and advise on approved technologies + Responsible for maintaining a neat and orderly cable plant as well as ensuring physical security policies are followed for server rooms, etc. + Assist TIER III support in troubleshooting higher level issues including Server or network switching, as well as lifting equipment weighing from 50 to up to 75 pounds to install servers and network switches in equipment racks. + May need to participate in the execution of special projects. Types of special project include but are not limited to: + Significant Desktop or Site migrations + Significant technology implementations in the enterprise + Significant move of an DOI/IA site from one location to another + Addressing a significant security issue at one or multiple sites + Assisting program offices with the development of requirements + Assisting program offices with the implementation of a new IT service or technology. + Providing temporary support at a location other than their duty station + Servers as SME for information technology projects. + Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) + Associate's degree or combination of education and experience, or tradeoff between all of them. + A minimum of 5 years of related technical experience in supporting desktop computers, laptop computers, mobile devices, printers, scanners, local area networks, servers and network switches. + 1+ year experience managing a staff of at least 5 employees Knowledge, Skills and Abilities: + Ability to support Microsoft operating systems. + Working knowledge of general office software such Microsoft Office and Google mail. The ability to support specialized software such as GIS and AutoCAD and software unique to Indian Affairs (or similar software or general business application support is acceptable). + Ability to work with minimal guidance. + Ability to travel to other locations may be requested. + Ability to support short notice emergency tasks and 24/7 on-call support. These emergencies may happen during or after normal work hours. + Ability to develop project management documentation. + Ability to work without guidance. + Ability to manage and initiate projects. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News-***************************** Tips from your Talent Acquisition team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site -******************* Glassdoor - ********************************************************************************* LinkedIn -***************************************** Facebook -************************************* Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us ************************. Every effort will be made to respond within 24 business hours. *************************** (********************************************************************************** . Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program (************************** . Join our Talent Network Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program