CAD Operator
Computer operator job in Urban Honolulu, HI
Responsibility:
Draft, document, and produce drawings with the use of AutoCAD and Revit as requested by engineers and project managers for various projects
Install, configure, and initiate CAD software
Manage the CAD-enabled desktop computer to ensure trouble free operation
Ensure that all data and designs are stored securely on servers, hard drives, or the cloud
Qualifications:
Degree in engineering, architecture, computer science, CAD technologies or minimum of two years equivalent work experience
Strong working knowledge and use of AutoCAD and Revit software
Ability to conduct research into application issues
Self-motivated and ability to prioritize and execute tasks
CompTIA A+ technical certification desired but not required
Team player
Work Conditions:
Occasional evening and weekend work to meet deadlines
Participate in training sessions, presentations, meetings
Sitting for extended periods of time
Auto-ApplyComputer Field Technician
Computer operator job in Urban Honolulu, HI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls are paid at a flat rate of $50 per call
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
PC Technician
Computer operator job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Workstation PC Technician
Location: Honolulu, HI
Duration: 6+ months
Job Description:
• Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
• Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.
Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Skills Required:
• Minimum 2 years' experience with PC support, including deployment.
• Minimum 2 years' experience with PC hardware troubleshooting and repair.
• Minimum 1 year experience with direct client interaction.
• Ability to follow written and verbal instructions.
• Adaptable to change in process or required activities .
• Attention to detail. Quick learner.
• Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.
• Prepare systems for deployment.
• Scan existing asset for applications and settings.
• Interview clients to identify special considerations and other settings.
• Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements.
• Escalate quickly when issues arise. Assist other technicians as needed.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
Easy ApplyCAD Operator
Computer operator job in Urban Honolulu, HI
Responsibility:
Draft, document, and produce drawings with the use of AutoCAD and Revit as requested by engineers and project managers for various projects
Install, configure, and initiate CAD software
Manage the CAD-enabled desktop computer to ensure trouble free operation
Ensure that all data and designs are stored securely on servers, hard drives, or the cloud
Qualifications:
Degree in engineering, architecture, computer science, CAD technologies or minimum of two years equivalent work experience
Strong working knowledge and use of AutoCAD and Revit software
Ability to conduct research into application issues
Self-motivated and ability to prioritize and execute tasks
CompTIA A+ technical certification desired but not required
Team player
Work Conditions:
Occasional evening and weekend work to meet deadlines
Participate in training sessions, presentations, meetings
Sitting for extended periods of time
Auto-ApplyDesktop Tech Specialist - Maui
Computer operator job in Kahului, HI
We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Posting End Date: This posting will remain open until filled. Early applications are encouraged.
JOB FUNCTION:
Provides technical support for the desktop and network/infrastructure products and services. Provides consultation and makes recommendations for configuration of desktop hardware and software solutions.
ESSENTIAL FUNCTIONS:
Provides first and second level telephone or on-site support to resolve problems with or assist in the use of desktop products and services.
Dispatches contractors and other personnel in response to customer trouble calls.
Monitors the trouble ticket system.
Provides consulting and training to internal staff and company customers. Prepares instructional material on hardware and software enhancements and teaches, guides, and informs internal staff and company customers regarding use.
Consults with consultants and customers, then recommends and configures the best desktop solutions for the customer's needs. Participates in identifying and evaluating new desktop hardware and software products. Provides input on the selection and adoption of new standards and products for desktop hardware and software.
Proposes or develops procedures, processes and innovative ways to improve the efficiency and economics of the desktop function.
Provides backup support to the IT Infrastructure & Operations Division and their desktop, server and network systems.
Assists with desktop hardware and software installations and relocations.
Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
BASIC QUALIFICATIONS:
Knowledge Requirements
Thorough knowledge of the principles of information system technologies normally acquired through college level courses or equivalent experience.
Thorough knowledge of data processing and end-user computing principles.
Fundamental TCP/IP networking knowledge and the interaction between Microsoft desktops and servers.
Knowledge of information systems, client-server and workstation/PC technologies (hardware, software and connectivity), basic telecommunications and e-business.
Skills Requirements
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Ability to field telephone calls all day long and remain composed and customer focused.
Effective oral and written communication skills.
Ability to communicate with all levels in the company and a wide variety of end-users in structured and unstructured settings.
Demonstrated ability and motivation to learn new tools and products independently.
Strong interpersonal skills to influence and persuade various groups or individuals and provide excellent customer service.
Good analytical and organizational skills.
Experience Requirements
Several years (3-5) experience with IBM or compatible personal computers, proficient with Windows desktop products.
Several years (3-5) experience in an IT environment.
Few years (1-3) experience installing operating systems and network cards.
Role: Non-Exempt
Number of Vacancies: 1
Location: Kahului - Maui
Hiring Range: The hiring range for the Dekstop Tech Specialist [Req ID 9936] position is $64,700.00 to $80,900.00. The person selected will be placed according to his/her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at ****************************
Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.
Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO Statement Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at **************.
Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.
By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.
In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.
Affiliate is defined as “any person or entity that possesses an ‘affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h).”
Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.”
For a current list of all Affiliates and Affiliate-Related Entities, please see:
**************************************************************************************************
This list may be amended, updated or revised from time to time without notice.
Cloud Computing Specialist (CCS) SME
Computer operator job in Urban Honolulu, HI
Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions).
**Primary Duties and Responsibilities**
+ Google Cloud Platform (GCP) Service Management
+ The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
+ The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
**Other Duties and Responsibilities**
+ Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems.
+ Defines security objectives and system-level performance requirements.
+ Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
+ Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
+ Maintains the computer and information security incident, damage and threat assessment programs.
+ Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
+ Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
+ Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
+ Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
+ accreditation of systems.
+ Reviews processes and security protocols and makes recommendations for increased cyber security protection.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science or a related field.
+ The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include:
+ Architectural Concepts & Design Requirements
+ Cloud Data Security
+ Cloud Platform & Infrastructure Security
+ Cloud Application Security
+ Operations
+ Legal & Compliance Minimum Qualifications:
+ Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
+ DOD IA experience
+ Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems
**Security Clearance**
+ Active Secret level clearance
+ Sensitivity Level: IT-I Critical Sensitive
**Certifications:**
+ Computing Environment: IAT II or IAT III (Security+ or similar)
+ 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
**Other Job Specific Skills**
+ Must be able to communicate effectively and clearly present technical approaches and findings.
+ Exercises a limited degree of latitude in determining technical objectives of assignments.
+ Excellent attention to detail.
+ Must be able to balance multiple tasks simultaneously.
+ Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$80,200 -$142K
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Desktop Tech II
Computer operator job in Urban Honolulu, HI
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Tech II to join our team.
The Desktop Tech is responsible for implementing hardware and software configurations for one or a group of personal computers including complying to specification requirements, assembling the hardware and software, configuring system applications and testing and debugging for proper functioning.
This position is onsite in Honolulu, HI
Responsibilities:
* Tier 2 Desktop support providing onsite and remote end user support
* Troubleshoot and resolve issues escalated from the help desk
* Provide software and hardware support for client's devices (HP, Dell, Apple)
* Provide printer support as needed
* Device re-images and configurations
* Software troubleshooting and break-fix for Windows OS and Apple iOS
* Provide hardware troubleshooting and break-fix for HP, Dell and Apple devices
* Order replacement parts/returns under warranty and perform onsite hardware repairs
* Obtain HP, Dell and Apple certifications (instructions will be provided)
* Maintain Client incident updates (in person/on the phone/ Service Now)
* Keep up to date troubleshooting notes and resolutions in client's Service Now ticketing
* system
* Engage in customer interactions maintaining the highest level of customer satisfaction
* Accountable for individual work and collaborate as part of a team
* Keep up to date on technical ability and skills
* Obtain necessary certifications as required by the client
* Other duties as assigned by technical lead and management
* Communicate effectively with team, management and customers
* Represent Compucom in a professional and businesslike manner
Skills & Qualifications:
* High School Diploma
* 1 - 2 years of related experience
* Communicate effectively with management, team lead and team members
* Basic IT and Troubleshooting skills
* Proficiency in Microsoft Suite Tools
* Time Management is very important- must be available when needed by client/ end users
Wage Range:
The hourly rate for this position is between $19.50 - $28.60 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Computer Field Technician
Computer operator job in Lihue, HI
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
PC Technician
Computer operator job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Workstation PC Technician
Location: Honolulu, HI
Duration: 6+ months
Job Description:
• Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
• Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.
Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Skills Required:
• Minimum 2 years' experience with PC support, including deployment.
• Minimum 2 years' experience with PC hardware troubleshooting and repair.
• Minimum 1 year experience with direct client interaction.
• Ability to follow written and verbal instructions.
• Adaptable to change in process or required activities .
• Attention to detail. Quick learner.
• Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.
• Prepare systems for deployment.
• Scan existing asset for applications and settings.
• Interview clients to identify special considerations and other settings.
• Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements.
• Escalate quickly when issues arise. Assist other technicians as needed.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
Easy ApplyDesktop Tech Specialist - Maui
Computer operator job in Kahului, HI
Company: hawaiianel We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Posting End Date: This posting will remain open until filled. Early applications are encouraged.
JOB FUNCTION:
Provides technical support for the desktop and network/infrastructure products and services. Provides consultation and makes recommendations for configuration of desktop hardware and software solutions.
ESSENTIAL FUNCTIONS:
+ Provides first and second level telephone or on-site support to resolve problems with or assist in the use of desktop products and services.
+ Dispatches contractors and other personnel in response to customer trouble calls.
+ Monitors the trouble ticket system.
+ Provides consulting and training to internal staff and company customers. Prepares instructional material on hardware and software enhancements and teaches, guides, and informs internal staff and company customers regarding use.
+ Consults with consultants and customers, then recommends and configures the best desktop solutions for the customer's needs. Participates in identifying and evaluating new desktop hardware and software products. Provides input on the selection and adoption of new standards and products for desktop hardware and software.
+ Proposes or develops procedures, processes and innovative ways to improve the efficiency and economics of the desktop function.
+ Provides backup support to the IT Infrastructure & Operations Division and their desktop, server and network systems.
+ Assists with desktop hardware and software installations and relocations.
+ Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
BASIC QUALIFICATIONS:
Knowledge Requirements
+ Thorough knowledge of the principles of information system technologies normally acquired through college level courses or equivalent experience.
+ Thorough knowledge of data processing and end-user computing principles.
+ Fundamental TCP/IP networking knowledge and the interaction between Microsoft desktops and servers.
+ Knowledge of information systems, client-server and workstation/PC technologies (hardware, software and connectivity), basic telecommunications and e-business.
Skills Requirements
+ Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
+ Ability to field telephone calls all day long and remain composed and customer focused.
+ Effective oral and written communication skills.
+ Ability to communicate with all levels in the company and a wide variety of end-users in structured and unstructured settings.
+ Demonstrated ability and motivation to learn new tools and products independently.
+ Strong interpersonal skills to influence and persuade various groups or individuals and provide excellent customer service.
+ Good analytical and organizational skills.
Experience Requirements
+ Several years (3-5) experience with IBM or compatible personal computers, proficient with Windows desktop products.
+ Several years (3-5) experience in an IT environment.
+ Few years (1-3) experience installing operating systems and network cards.
Role:Non-Exempt
Number of Vacancies:1
Location: Kahului - Maui
Hiring Range:The hiring range for the Dekstop Tech Specialist [Req ID 9936] position is $64,700.00 to $80,900.00. The person selected will be placed according to his/her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at ****************************
Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.
Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO StatementHawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at **************.
Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.
By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.
In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.
Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h)."
Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."
For a current list of all Affiliates and Affiliate-Related Entities, please see:
**************************************************************************************************
This list may be amended, updated or revised from time to time without notice.
Nearest Major Market:MauiNearest Secondary Market:Hawaii
Desktop Tech II
Computer operator job in Urban Honolulu, HI
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Desktop Tech II to join our team.
The Desktop Tech is responsible for implementing hardware and software configurations for one or a group of personal computers including complying to specification requirements, assembling the hardware and software, configuring system applications and testing and debugging for proper functioning.
**This position is onsite in Honolulu, HI**
**Responsibilities:**
+ Tier 2 Desktop support providing onsite and remote end user support
+ Troubleshoot and resolve issues escalated from the help desk
+ Provide software and hardware support for client's devices (HP, Dell, Apple)
+ Provide printer support as needed
+ Device re-images and configurations
+ Software troubleshooting and break-fix for Windows OS and Apple iOS
+ Provide hardware troubleshooting and break-fix for HP, Dell and Apple devices
+ Order replacement parts/returns under warranty and perform onsite hardware repairs
+ Obtain HP, Dell and Apple certifications (instructions will be provided)
+ Maintain Client incident updates (in person/on the phone/ Service Now)
+ Keep up to date troubleshooting notes and resolutions in client's Service Now ticketing
+ system
+ Engage in customer interactions maintaining the highest level of customer satisfaction
+ Accountable for individual work and collaborate as part of a team
+ Keep up to date on technical ability and skills
+ Obtain necessary certifications as required by the client
+ Other duties as assigned by technical lead and management
+ Communicate effectively with team, management and customers
+ Represent Compucom in a professional and businesslike manner
**Skills & Qualifications:**
+ High School Diploma
+ 1 - 2 years of related experience
+ Communicate effectively with management, team lead and team members
+ Basic IT and Troubleshooting skills
+ Proficiency in Microsoft Suite Tools
+ Time Management is very important- must be available when needed by client/ end users
**Wage Range** **:**
The hourly rate for this position is between $19.50 - $28.60 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** :
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
**Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Computer Field Technician
Computer operator job in Kahului, HI
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Pay is $50 per call
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Desktop Tech Specialist - Maui
Computer operator job in Kahului, HI
We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Posting End Date: This posting will remain open until filled. Early applications are encouraged.
JOB FUNCTION:
Provides technical support for the desktop and network/infrastructure products and services. Provides consultation and makes recommendations for configuration of desktop hardware and software solutions.
ESSENTIAL FUNCTIONS:
* Provides first and second level telephone or on-site support to resolve problems with or assist in the use of desktop products and services.
* Dispatches contractors and other personnel in response to customer trouble calls.
* Monitors the trouble ticket system.
* Provides consulting and training to internal staff and company customers. Prepares instructional material on hardware and software enhancements and teaches, guides, and informs internal staff and company customers regarding use.
* Consults with consultants and customers, then recommends and configures the best desktop solutions for the customer's needs. Participates in identifying and evaluating new desktop hardware and software products. Provides input on the selection and adoption of new standards and products for desktop hardware and software.
* Proposes or develops procedures, processes and innovative ways to improve the efficiency and economics of the desktop function.
* Provides backup support to the IT Infrastructure & Operations Division and their desktop, server and network systems.
* Assists with desktop hardware and software installations and relocations.
* Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
BASIC QUALIFICATIONS:
Knowledge Requirements
* Thorough knowledge of the principles of information system technologies normally acquired through college level courses or equivalent experience.
* Thorough knowledge of data processing and end-user computing principles.
* Fundamental TCP/IP networking knowledge and the interaction between Microsoft desktops and servers.
* Knowledge of information systems, client-server and workstation/PC technologies (hardware, software and connectivity), basic telecommunications and e-business.
Skills Requirements
* Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
* Ability to field telephone calls all day long and remain composed and customer focused.
* Effective oral and written communication skills.
* Ability to communicate with all levels in the company and a wide variety of end-users in structured and unstructured settings.
* Demonstrated ability and motivation to learn new tools and products independently.
* Strong interpersonal skills to influence and persuade various groups or individuals and provide excellent customer service.
* Good analytical and organizational skills.
Experience Requirements
* Several years (3-5) experience with IBM or compatible personal computers, proficient with Windows desktop products.
* Several years (3-5) experience in an IT environment.
* Few years (1-3) experience installing operating systems and network cards.
Role: Non-Exempt
Number of Vacancies: 1
Location: Kahului - Maui
Hiring Range: The hiring range for the Dekstop Tech Specialist [Req ID 9936] position is $64,700.00 to $80,900.00. The person selected will be placed according to his/her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at ****************************
Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.
Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO Statement Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at **************.
Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.
By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.
In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.
Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h)."
Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."
For a current list of all Affiliates and Affiliate-Related Entities, please see:
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This list may be amended, updated or revised from time to time without notice.
Nearest Major Market: Maui
Nearest Secondary Market: Hawaii