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Computer operator skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Jon Ippolito,

Joshua Davis Ph.D.

Below we've compiled a list of the most critical computer operator skills. We ranked the top skills for computer operators based on the percentage of resumes they appeared on. For example, 17.7% of computer operator resumes contained cad as a skill. Continue reading to find out what skills a computer operator needs to be successful in the workplace.

15 computer operator skills for your resume and career

1. CAD

Here's how computer operators use cad:

Assist with documenting and removing duplicate information within the Plant Operations CAD data both electronically and physically.
Lead CAD operator for engineering company focusing on the construction industries including plumbing, electrical and mechanical.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how computer operators use customer service:

Maintained Remedy Honeywell customer service ticketing help desk functions taking user calls and resolving application software issues and documenting ticket escalation.
Provided valuable feedback and organized several projects on a weekly basis for better company focus and customer service generated values.

3. Computer System

Here's how computer operators use computer system:

Entered all applicable data into company computer system, operated a variety of office machines and performed numerous clerical/administrative duties.
Operated computers, mounted tapes, prepared equipment for operation, operating all computer systems and their respective peripheral equipment.

4. IBM Mainframe

Here's how computer operators use ibm mainframe:

Operated and maintained IBM mainframe computer systems, communications equipment, and personal computers in a secured facility.
Monitored IBM mainframes using UNIX operating system to enhance performance and maintain continuous operations.

5. Laser Printers

Here's how computer operators use laser printers:

Analyzed and evaluated competitor laser printer prior to renewing contract with current provider.
Operated and troubleshoot large-scale laser printers generating production client reports and labels.

6. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how computer operators use unix:

Provided computer operations support functions for a heterogeneous UNIX based client-server environment.
Monitored mainframe and microcomputer operating systems in a Unix MVS/OS390 environment.

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7. PowerPoint

Here's how computer operators use powerpoint:

Provided assistance for PowerPoint presentation of upcoming agricultural projects.
Develop and maintain PowerPoint presentations for new employee orientation.

8. Computer Operations

Here's how computer operators use computer operations:

Monitor all computer operations and ensure night shift business operations were operating without any technical problems by providing computer support.
Display and maintain competency in shrink-wrapped software, support remote connectivity, proprietary applications, servers and computer operations.

9. Payroll Checks

Here's how computer operators use payroll checks:

Process computer-generated work for claim checks payments, insurance and medical information, policy amendments, payroll checks, and cancellations.
Maintained and operated mainframe computer for data set compilation, manipulation, and storage in producing accounting reports and payroll checks.

10. Peripheral Equipment

Here's how computer operators use peripheral equipment:

Monitored/repaired peripheral equipment for continuous production.
Managed day-to-day computer console and peripheral equipment operations, including monitoring the computer console to ensure all on-line systems are active.

11. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how computer operators use linux:

Operated advanced workstations running Win2k and Linux operating systems providing virtual and constructive simulations for US Army modern warfare battle experiments.
Administered Red Hat Linux version 7.1 configuration and installation.

12. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how computer operators use trouble tickets:

Submitted and reconciled equipment trouble tickets.
Increase work productivity 15% by reducing the customer waiting time once they submit a trouble ticket and improve customer satisfaction.

13. JCL

Here's how computer operators use jcl:

Performed 1st level problem recovery/resolution for JCL errors with programmers via telephone.
Adjusted configuration of operating system as required in JCL programming.

14. Computer Equipment

Computer hardware refers to all the physical parts of a computer which include the central processing unit (CPU), mouse, keyboard, data storage, monitor, graphics card, sound card, motherboard, and speakers.

Here's how computer operators use computer equipment:

Performed operator maintenance on supply computer equipment; provided technical assistance to remote terminal users within supply and support organizations.
Operated high-speed printers and computer equipment in accordance with established production schedules, run procedures and operating standards.

15. MVS

Here's how computer operators use mvs:

Executed MVS system commands to display outstanding write-to-operator (WTO) messages and reply-to-write-to-operator messages with system commands.
Monitor operations status of MVS systems and followed data center operations.

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What skills help Computer Operators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on computer operator resumes?

Dr. Jon Ippolito

Professor of New Media, The University of Maine

Although we often hear about positions in urban centers like San Francisco, online job listings, as well as a survey of New Media alumni, affirm that even in a rural state like Maine, many businesses and organizations seek workers with new media skills, from web and mobile developers to user interface and experience designers to digital storytellers capable of crafting compelling videos and social media campaigns.
As of this writing, Google (https://jobs.google.com) reports 133 jobs in Maine for a data scientist, 130 openings for a web developer, 100 for an AI scientist, 80 for a web designer, 72 for a UX/UI designer, 58 for a mobile developer, 43 for a social media manager, and 16 for a video producer/editor. This does not count the increasing number of jobs that permit remote work, which accounts for 75% of programming listings in 2021, according to The Economist (https://www.economist.com/graphic-detail/2021/08/11/for-programmers-remote-working-is-becoming-the-norm).

What type of skills will young computer operators need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a computer operator stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of computer operator skills to add to your resume

The most important skills for a computer operator resume and required skills for a computer operator to have include:

CAD
Customer Service
Computer System
IBM Mainframe
Laser Printers
Unix
PowerPoint
Computer Operations
Payroll Checks
Peripheral Equipment
Linux
Trouble Tickets
JCL
Computer Equipment
MVS
Batch Processing

HVAC
Desk Support
CICS
Corrective Action
Peripheral Devices
IPL
Aided Design
IBM As/400
Tape Library
Computer Room
TSO
Equipment Malfunctions
Xerox
SQL
Problem Resolution
Technical Assistance

System Problems
JES2
Mainframe Systems
System Maintenance
Tivoli
Equipment Failures
Mainframe Computers
PCS
System Performance
Telephone Calls
VM
Windows NT
Network Troubleshooting
VAX
Control-M
Level Troubleshooting

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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