Most computer operators list "cad," "customer service," and "computer system" as skills on their resumes. We go into more details on the most important computer operator responsibilities here: Arguably the most important personality trait for a computer operator to have happens to be customer-service skills. An example from a resume said this about the skill, "computer support specialists must be patient and sympathetic" Additionally, other resumes have pointed out that computer operators can use customer-service skills to "printed customer statements on ibm 3900 high-speed production laser printers. " Another commonly found skill for being able to perform computer operator duties is the following: listening skills. According to a computer operator resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Check out this example of how computer operators use listening skills: "communicated critical information to support operators for troubleshooting and resolution of system problems. " Computer operators are also known for speaking skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a computer operator resume: "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." We also found this resume example that details how this skill is put to the test: "set up, installed and addressed all challenges related to network issues on pc's, printers and forklift terminals. " A computer operator responsibilities sometimes require "writing skills." The responsibilities that rely on this skills are shown by this resume excerpt: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example shows how this skill is used by computer operators: "assisted in writing, compiling, and testing of programs on dec-pdp/11 computer system and performed daily computer tape backups. " Another common skill for a computer operator to be able to utilize is "problem-solving skills." Support workers must identify both simple and complex computer problems, analyze them, and solve them. A computer operator demonstrated the need for this skill by putting this on their resume: "monitored the computer and telecommunications systems, solved system problems, and implemented new procedures. "
See the full list of computer operator skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a computer operator. We found that 38.3% of computer operators have graduated with a bachelor's degree and 3.3% of people in this position have earned their master's degrees. While some computer operators have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every four computer operators were not college graduates.
Those computer operators who do attend college, typically earn either a computer science degree or a business degree. Less commonly earned degrees for computer operators include a drafting and design degree or a computer information systems degree.
Once you're ready to become a computer operator, you should explore the companies that typically hire computer operators. According to computer operator resumes that we searched through, computer operators are hired the most by PricewaterhouseCoopers, Fiserv, and Food City. Currently, PricewaterhouseCoopers has 62 computer operator job openings, while there are 5 at Fiserv and 4 at Food City.
If you're interested in companies where computer operators make the most money, you'll want to apply for positions at NANA Development, McLane Company, and Menards. We found that at NANA Development, the average computer operator salary is $51,752. Whereas at McLane Company, computer operators earn roughly $44,615. And at Menards, they make an average salary of $44,440.
View more details on computer operator salaries across the United States.
We also looked into companies who hire computer operators from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include IBM, United States Army, and EDS Electronic Financial Services.
For the most part, computer operators make their living in the technology and finance industries. Computer operators tend to make the most in the government industry with an average salary of $38,811. The computer operator annual salary in the finance and health care industries generally make $38,684 and $38,270 respectively. Additionally, computer operators who work in the government industry make 6.0% more than computer operators in the technology Industry.