Computer operator jobs in Louisiana - 26 jobs

The ideal candidate brings a wealth of expertise in project management, networking, software, systems, and data center delivery. You will work across software, networking, and infrastructure domains to manage the lifecycle - from planning and forecasting to provisioning and deployment-across our data centers ensuring that our data center infrastructure meet the highest standards of quality, efficiency, and sustainability. Your ability to anticipate and mitigate risks to data center delivery will be crucial in maintaining project timelines. This is a high-impact role that will lead, drive, and ensure the successful delivery of critical data center infrastructure builds in our roadmap. The role comes with a high degree of personal accountability, autonomy, and will require effective engagement across various stakeholders (both internal and external) up to Senior Vice President level. As a Principal Technical Program Manager, you will: + Own end-to-end delivery of multiple data center infrastructure projects concurrently across different business units. + Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on project timelines and costs. + Stakeholder Communication: Maintain clear and effective communication with internal and external stakeholders, providing regular updates on project status and addressing any concerns. + Partner with various software teams to build tools and services that increase the efficiency of data center delivery + Drive Operational Excellence, create and maintain systems with robust observability, alerting, automated failure recovery, and clear runbooks. Participate in post-mortems and continuous improvement efforts. + Design and implement automation pipelines that orchestrate the entire lifecycle of network capacity delivery - from request intake and validation to hardware provisioning, configuration, and verification. **Responsibilities** + Bachelor's or Master's degree in Computer Science, Electrical/Computer Engineering, or a related technical field. + Experience working in a cloud infrastructure environment (e.g., AWS, Azure, Google Cloud, or equivalent internal platforms). + 10+ years of experience in technical program management, solutions architecture, or related leadership roles. + Proven program delivery experience in cloud infrastructure, database modernization, or large-scale enterprise migration projects. + Cross-geography experience, coordinating globally distributed teams and stakeholders. + Technical credibility: familiarity with Oracle Exadata, OCI, Autonomous DB, AWS, or hybrid cloud is highly desirable. + Excellent communication skills, including delivering executive updates and leading workshops. **Responsibilities** As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Resolution Think is seeking a highly professional and skilled Computer Operator to support our Enterprise Service Desk (ESD) Managed Services contract with the Department of Veterans Affairs (VA). This role supports the VA's initiative to enhance the efficiency of its Tier-1 Enterprise Service Desk, providing 24x7x365 support to all VA End Users and designated executives/VIPs. Our team serves as the Single Point of Contact (SPOC) for all VA-approved technology issues, ensuring VA personnel can conduct their daily business without impediment. Position Summary: The Computer Operator will be the frontline representative for Resolution Think LLC, acting as the Single Point of Contact (SPOC) for VA end-users requiring technical assistance. This role requires exceptional customer service, meticulous attention to detail, and proficiency in incident/ticket management using the VA's ITSM tool. You will be responsible for providing accurate, timely, and professional support across various electronic media. Responsibilities: Customer Support and Communication Handle incoming contacts promptly and professionally via multiple electronic channels, including Telephone (via toll-free access), Electronic mail, SMS/text messaging, Web-Chat submissions, and the Self-service web portal. Act as the Single Point of Contact (SPOC) for all communications between end-users and the appropriate resolver groups regarding incidents and service requests. Communicate the status of incidents and service requests (SRs) to end-users as changes occur. Maintain a professional and courteous manner in all interactions, adhering to established monitoring criteria and customer service standards. Develop expertise in handling VA inquiries using scripts and content provided by the Prime Contractor. Incident and Service Request Management (Ticket Ownership) Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and escalations. Take ownership of all tickets from initiation to resolution, including logging, categorizing, prioritizing, and recording resolutions. Provide a timely response to all tickets and SRs based on established priority and impact levels. Transfer incidents to the appropriate work queue as required for resolution. Immediately perform a warm transfer to the appropriate application resolver group for all application-related issues. Maintain oversight for monitoring, controlling, and ensuring timely resolution of all Service Requests (SRs). Escalate urgent, business critical, and VIP SRs according to established procedures. Knowledge, Research, and Documentation Access and utilize self-service knowledge articles, how-to guides, announcements, and FAQs to efficiently assist end-users and facilitate First Contact Resolution (FCR). Conduct research of VA-approved sources of information to prepare accurate responses to inbound inquiries. Accurately capture complaints in the VA-provided ITSM tool. Recognize and report new trends of inquiries to the Prime Contractor to assist in the development of common responses. Initiate and monitor trouble tickets and Service Requests (SRs). Initiate and introduce workflows within the ITSM tool as directed. Record all actions related to an Incident (e.g., response, status, and resolution or escalation) in the VA provided ITSM tool. Training and Collaboration Successfully complete and pass all testing and practicums for the comprehensive training provided by the Prime Contractor on VA programs, systems, applications, and customer service. Participate in required status meetings or other ad-hoc meetings with the Prime Contractor's personnel or other stakeholders as directed. Assist in updating training materials and content and help conduct corporate-specific training as directed by Prime Contractor's personnel. Requirements: High School Diploma or GED required; associate's or bachelor's degree in a related field is a plus. Proven experience in a high-volume Service Desk, Help Desk, or Computer Operator role, preferably supporting a large-scale enterprise environment. Demonstrated experience with Incident/Ticket Management and utilizing an IT Service Management (ITSM) tool (experience with the VA-provided tool is a strong plus). Excellent verbal and written communication skills with a strong customer service orientation. Ability to professionally and accurately handle inquiries across multiple communication channels (phone, email, chat, etc.). Strong analytical and problem-solving skills with the ability to achieve First Contact Resolution (FCR) where possible. Meticulous attention to detail for logging, categorizing, and maintaining ticket information. Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the Service Desk operates continuously. Must be able to successfully complete and pass all required VA and Prime Contractor training and testing. Ability to perform research and leverage knowledge bases effectively.

Technology/Computer Technician Date Available: 09/29/2025 Description: See attached . Attachment(s): 2025-2026 Hourly Computer Technician Job Description.pdf

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description Job Position: Portal Crane Technician Candidate can live anywhere is South East Are you interested in becoming an experienced Portal Crane Technician? Join Konecranes, one of the world's largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise that are comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. Portal, or woodyard, cranes are large outdoor gantry cranes that supply wood to paper and lumber mills. This division of Konecranes focuses exclusively on these specialized and complex cranes that are crucial to the operation of our customer's processes. This role requires extensive travel throughout the southeast, with occasional travel to the Pacific Northwest and Maine. Must be able to travel for up to two weeks at a time. This role requires 100% travel. Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Levelling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device-an innovative feature facilitating continuous learning and career development. Principal Responsibilities: · Troubleshoot electrical, mechanical, and structural issues on-site. · Work with a team to make mechanical and structural repairs to woodyard cranes · Report findings of repairs to customers via an exit meeting and written reports. Must be able to communicate any defects and there severity in professional manner. Consult with customers on repair and safety issues, offering recommendations for improvement. · Document findings and recommend corrective actions, including safety notifications to customers. · Produce electronic documentation of inspections using company tools. Basic computer and Microsoft word skills required. Complete service reports and other required documents accurately and promptly. · Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI). · Maintain company-issued equipment, vehicles, and assets in proper working order. Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor. · Follow established safety rules and procedures, including customer guidelines. · Perform other responsibilities as assigned by the supervisor. Qualifications Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. Experience: Minimum two (2) year experience involving mechanical and/or structural repairs. Prior experience with cranes is a plus. Rigging and/or welding experience is requirement. Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, Additional Information Candidate can live anywhere in the Southeast USA - LA, MS, AL, GA, SC, NC, TN, or Northern FL Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check. Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Konecranes moves what matters . Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category. Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

The IS PC Technician I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Job Function: Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.

The IS PC Technician I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Responsibilities Job Function: Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Qualifications Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.

The IS PC Technician I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Experience: 2 years' experience in database applications or PC hardware & software. Associate's degree in IT accounts for 1 year of experience. Education: High School graduate or equivalent Special Skills: Experience supporting MS Office, web-based applications, and remote users. Experience identifying and resolving hardware issues for laptops, desktops, and servers. Job Function: Job Duties: Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.

The IS PC Technician I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Experience: 2 years' experience in database applications or PC hardware & software. Associate's degree in IT accounts for 1 year of experience. Education: High School graduate or equivalent Special Skills: Experience supporting MS Office, web-based applications, and remote users. Experience identifying and resolving hardware issues for laptops, desktops, and servers. Job Function: Job Duties: Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.

SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment. Takes service calls and performs incident-specific activities as directed by Help Desk, Service Desk, or script. May perform routine installs, moves, adds, and changes as part of a directed team. Performs scripted image loading, unit diagnostics, and replaceable unit swapping. Runs basic diagnostics and performs basic module replacement on PCs, servers, and peripherals. Performs preventative maintenance activities on certain products as directed. Maintains a high degree of professionalism in actions, demeanor, and dress. Ensures customer satisfaction throughout. Key Qualifications: 2 years experience with computer hardware replacements. General knowledge of desktop hardware and software including basic knowledge of Microsoft applications. Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures. Ability to resolve basic / non-complex problems as directed. Working Place: Lafayette, Louisiana, United States Department : Unisys

EXAMINATION IS ANNOUNCED TO SUPPLEMENT THE EXISTING EMPLOYMENT LIST TO FILL ONE (1) CURRENT WEST JEFFERSON VACANCY IN THE DEPARTMENT OF GENERAL SERVICES. This employment list will also be used for future EAST AND WEST Jefferson vacancies in various Departments as they occur. The purpose of this position is to operate, maintain, and monitor HVAC equipment, generators, air compressors, life safety systems, and related work as required to maintain proper operation and to promote energy conservation. Employee will be required to use hand tools, power tools and precision measuring and testing instruments used in repair and servicing of HVAC systems, boilers and related equipment. Employee is responsible for the building automated control systems used to maintain proper comfort levels and to manage energy consumption. Operates emergency generators for emergency and test purposes and performs preventative maintenance. Reads meters, gauges and automatic recording devices at specified intervals to verify operation conditions. Maintains equipment by tightening fittings, lubricating bearings, replacing packing glands, gaskets, valves, recorders and gauges. Employee performs chemical test to determine water condition and add chemical treatment to maintain proper parameters to promote proper equipment operation. This position may be required to work early morning, evening, weekend, holidays, and extended duty work hours. This position is an essential, emergency duty status worker and may not be relieved of duty when the Parish President or their designee recommends a voluntary or mandatory evacuation of Jefferson Parish. Position requires driving of a Parish vehicle throughout the parish thus possession of a valid driver's license and acceptable driving record will be given preference. A minimum of six (6) months of work experience, at the apprentice-level or higher, operating and maintaining commercial building equipment, to include at least one of the following: HVAC equipment, boilers, generators (operating at 50 kW or greater), electric motors and pumps, air compressors, computerized building automated systems, or life safety systems (i.e., fire alarms, fire pumps, and/or fire sprinkler systems). OR Completion of a degree or certificate program from a recognized technical/vocational school or community college in an area of training/study focusing on commercial building equipment related to the above mentioned. Complete and accurate information must be furnished of all former employers, including names, addresses, and dates of employment. Proof of education and licensure, if applicable, is required. Related education, experience, and/or professional certification(s) above and beyond the minimum qualifications will be required for consideration of an entrance salary above the minimum rate but not to exceed the listed salary range. (ENTRANCE AND PROMOTIONAL) The examination will be a rating of training and experience. Applicants should supply, in their applications, complete and accurate information concerning their training and experience, including a detailed description of their work experience, the names and addresses of all previous employers, and the dates of employment. The information is subject to verification, and the Personnel Department reserves the right to determine the quality and quantity of education and experience claimed for credit. JOB POSTING NO. 2031-25R DATE: 04/18/08 AMENDED:08/19/22 RE-OPENED: 08/01/25

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Description Resolution Think is seeking a highly professional and skilled Computer Operator to support our Enterprise Service Desk (ESD) Managed Services contract with the Department of Veterans Affairs (VA). This role supports the VA's initiative to enhance the efficiency of its Tier-1 Enterprise Service Desk, providing 24x7x365 support to all VA End Users and designated executives/VIPs. Our team serves as the Single Point of Contact (SPOC) for all VA-approved technology issues, ensuring VA personnel can conduct their daily business without impediment. Position Summary: The Computer Operator will be the frontline representative for Resolution Think LLC, acting as the Single Point of Contact (SPOC) for VA end-users requiring technical assistance. This role requires exceptional customer service, meticulous attention to detail, and proficiency in incident/ticket management using the VA's ITSM tool. You will be responsible for providing accurate, timely, and professional support across various electronic media. Responsibilities: Customer Support and Communication Handle incoming contacts promptly and professionally via multiple electronic channels, including Telephone (via toll-free access), Electronic mail, SMS/text messaging, Web-Chat submissions, and the Self-service web portal. Act as the Single Point of Contact (SPOC) for all communications between end-users and the appropriate resolver groups regarding incidents and service requests. Communicate the status of incidents and service requests (SRs) to end-users as changes occur. Maintain a professional and courteous manner in all interactions, adhering to established monitoring criteria and customer service standards. Develop expertise in handling VA inquiries using scripts and content provided by the Prime Contractor. Incident and Service Request Management (Ticket Ownership) Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and escalations. Take ownership of all tickets from initiation to resolution, including logging, categorizing, prioritizing, and recording resolutions. Provide a timely response to all tickets and SRs based on established priority and impact levels. Transfer incidents to the appropriate work queue as required for resolution. Immediately perform a warm transfer to the appropriate application resolver group for all application-related issues. Maintain oversight for monitoring, controlling, and ensuring timely resolution of all Service Requests (SRs). Escalate urgent, business critical, and VIP SRs according to established procedures. Knowledge, Research, and Documentation Access and utilize self-service knowledge articles, how-to guides, announcements, and FAQs to efficiently assist end-users and facilitate First Contact Resolution (FCR). Conduct research of VA-approved sources of information to prepare accurate responses to inbound inquiries. Accurately capture complaints in the VA-provided ITSM tool. Recognize and report new trends of inquiries to the Prime Contractor to assist in the development of common responses. Initiate and monitor trouble tickets and Service Requests (SRs). Initiate and introduce workflows within the ITSM tool as directed. Record all actions related to an Incident (e.g., response, status, and resolution or escalation) in the VA provided ITSM tool. Training and Collaboration Successfully complete and pass all testing and practicums for the comprehensive training provided by the Prime Contractor on VA programs, systems, applications, and customer service. Participate in required status meetings or other ad-hoc meetings with the Prime Contractor's personnel or other stakeholders as directed. Assist in updating training materials and content and help conduct corporate-specific training as directed by Prime Contractor's personnel. Requirements: High School Diploma or GED required; associate's or bachelor's degree in a related field is a plus. Proven experience in a high-volume Service Desk, Help Desk, or Computer Operator role, preferably supporting a large-scale enterprise environment. Demonstrated experience with Incident/Ticket Management and utilizing an IT Service Management (ITSM) tool (experience with the VA-provided tool is a strong plus). Excellent verbal and written communication skills with a strong customer service orientation. Ability to professionally and accurately handle inquiries across multiple communication channels (phone, email, chat, etc.). Strong analytical and problem-solving skills with the ability to achieve First Contact Resolution (FCR) where possible. Meticulous attention to detail for logging, categorizing, and maintaining ticket information. Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the Service Desk operates continuously. Must be able to successfully complete and pass all required VA and Prime Contractor training and testing. Ability to perform research and leverage knowledge bases effectively. Powered by JazzHR Pr7RTxPbPV

SMARTECH is a National Service Provider of PC , Server , and Printer maintenance and repair. If you are a highly motivated individual who is looking to work in a fast paced field service role and share our vision of providing industry-leading technical services then consider joining our team as an independent contractor ! When you partner with SMARTECH you talk to real people that want you to succeed. We offer a plethora of Dell certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Must have(s): Be local and/or live within 25 miles of the city/service area.Experience working with laptop hardware (specifically motherboards). Unrestricted work authorization.Valid driver's license Reliable transportation Smart phone Ability to pass a background check and drug screen. Nice to have(s):An IT related degree or technical diploma CompTIA A+ certification Please check your resume for accurate contact info including email and phone number.Please make sure all experience requirements are met and are prevalent on your resume. Working Place: Lafayette, Louisiana, United States Department : Unisys

Hourly Computer Technician (Part-Time) JobID: 2141 Technology/Computer Technician Date Available: 09/29/2025 Description: See attached job description.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.