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Computer operator jobs in New Mexico

- 15 jobs
  • Computer Field Tech Position-albuquerque NM

    BC Tech Pro 4.2company rating

    Computer operator job in Albuquerque, NM

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Computer Operator I

    Koniag Government Services 3.9company rating

    Computer operator job in Gallup, NM

    Koniag Advisory Business Solutions, a Koniag Government Services company, is seeking a Computer Operator I to support KABS and our government customer at the Gallup, NM 87301. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Advisory Business Solutions is seeking seasoned full time Computer Operator who focus on excellence to join our team supporting the Indian Health Service, Gallup NM Area Office. Successful candidates have strong analytical and troubleshooting skills, work independently or in a team, are effective communication with non-technical users, manage multiple tasks to completion, have customer-focused mindset with proactive engagement, maintain confidentiality and follow security protocols. In this role, you serve as an I/T technical specialist on all automated systems utilized throughout the Area and program in an enterprise Active Directory environment. Provides solutions to customer requests for assistance in resolving the less complex hardware and software problems. **Hours:** While work hours for certain task assignments may vary depending on the requirements of the assigned work and department, in general, the staff shall provide support during IHS core operation hours from 8:00 AM to 5:00 PM, Monday to Friday (local time) except local or national emergencies, administrative closing, and other IHS or Government directed facility closures. **Travel:** Travel is not anticipated for this requirement. In the event of travel, it shall be paid in accordance with the Federal Travel Regulations and GSA travel rates. Government vehicles may also be utilized, subject to the rules and regulations of NSSC's Fleet Management. **Principal responsibilities include:** + Supported hardware includes but is not limited to laptops, desktops, servers, thin clients, video conference systems, tablets, and phones. Supported system types include but are not limited Accounting (United Financial Management System), Windows operating systems, Microsoft Office, and other supported software. + Receives requests for the resolution of hardware or software problems that may require in-depth research. + Analyzes customer problems and researches for possible solutions or tasks the appropriate subject matter expert or section capable of resolving the problem. + Provides technical assistance to current and potential users so that information technology systems have few major disruptions. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. + Demonstrates processes and provides orientation for new users. Provides technical hands-on assistance with software installations, hardware configurations, and communication networking to support daily operations and major fielding activities. + Provides instructions to customers on accessing data, processing, space utilization efficiencies, and program recovery techniques. Consults with customers regarding potential system or program upgrades. + Installs and maintains hardware devices supporting a broad range of information systems employing multiple network and local operating systems and highly sophisticated client-server software. + Uses detailed reference material, sophisticated diagnostic equipment, and complex diagnostic software to identify and resolve internal system and network conflicts. + Removes and replaces defective hardware components; installs network/peripheral device interface cards. Performs upgrade of hardware to include processors, memory, fixed storage, and installation of network interface cards (NICs) or enhancement cards. + Installs and configures workstation or network operating systems and application software on a wide range of configurable information systems devices. + Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms. + Configures workstation security parameters. + Troubleshoot and correct software problems to include resolving conflicts between applications, hardware, and/or device conflicts, and operating system faults. + Detects and removes computer viruses. Restores and repairs damaged critical data files. + Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. + Performs operational tests on equipment in test array or operational configuration before issue or installation to ensure proper operation and absence of hardware, software, device, or network conflicts. + Captures, maintains, and tracks warranty data for all fielded systems, advises other support personnel of warranty status, and interfaces with vendors to request and monitor warranty work. + Maintains the customer service database for all service requests. + Documents and enters all requests for advice and assistance in the customer service database. + Receives, analyzes, assigns control numbers, and tracks to resolution all customer requests. + Provides familiarization training for users of new equipment and software as required. + Interface with Government employees, other contractors, and other organizations. + Performs other duties as assigned. **Required Certifications: (or obtained shortly after hire):** + CompTIA A+ CompTIA Network+ OR equivalent experience **Preferred Certifications: Good to Have:** + CompTIA Security+ Microsoft Modern Desktop Administrator (MD-100/MD-101) + ITIL Foundation + Cisco CCNA (entry-level networking) **Education:** **Required:** + Associate degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a closely related field. + OR an equivalent combination of relevant education, technical training, and 2-4 years of hands-on IT support experience in lieu of degree. **Preferred Education - Good to Have** + Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or related discipline. + Coursework or certification training in: + Operating systems (Windows desktop/server) + Networking fundamentals + Cybersecurity basics **Required Skills Experience - Must Have:** + Candidates should have 2-4+ years of progressively responsible experience providing technical support in a similar environment, including: + Experience in federal, tribal, or healthcare IT environments. + Experience supporting specialized enterprise systems such as Financial or accounting systems (e.g., UFMS) + Proficiency with: + Windows 10/11 OS + Microsoft Office 365 + Active Directory user and computer support + Basic network troubleshooting + Malware removal tools + Imaging and configuration tools + Ability to use and interpret: + Diagnostic equipment + System logs + Hardware/software reference materials + Technical Support & Troubleshooting: + Hands-on experience supporting: + Desktops, laptops, tablets, phones + Thin clients and peripheral devices + Video conferencing systems + Printers, scanners, and networked devices **Proven ability to diagnose and resolve:** + Windows OS issues + Microsoft Office and productivity software errors + Hardware failures and component replacements + Application conflicts, device driver issues, and system faults + Experience using diagnostic software, reference tools, and imaging tools. **Enterprise Systems & Networking:** + Direct support experience in an Active Directory environment, including: + User account support + Workstation group policies + Basic permissions troubleshooting + Basic understanding of: + TCP/IP fundamentals + Network interface card (NIC) configuration + Client/server applications + Virus detection and removal + Experience installing, configuring, and upgrading operating systems. **Customer Service & User Support:** + Experience receiving, documenting, and tracking help desk tickets. + Experience performing: + New user onboarding and orientation + Informal training on system use and best practices + Support for software installations and hardware setup **Proven ability to interact effectively with:** + End users + Government representatives + Vendors and warranty providers + Other IT support personnel **Hardware Installation & Maintenance** + Experience performing: + Component upgrades (RAM, processors, storage) + Installation of interface and enhancement cards + Hardware testing and validation before deployment + Warranty validation and vendor coordination + Experience supporting multi-platform hardware in structured IT environments. + Software Installation & Configuration + Skilled at installing and configuring: + Windows workstation operating systems + Standard office software suites + Security settings and workstation hardening measures + Device drivers for diverse hardware platforms **Preferred Experience - Good to Have:** + Knowledge of DoD, IHS, or federal IT security standards. + Experience participating in major fielding activities or technology rollouts. **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **SCA Information Technology Occupations** **Job Function** **SCA** **Pay Type** **Hourly**
    $30k-39k yearly est. 3d ago
  • Network Management Systems (NMS) Operations Tier 3

    Caci International 4.4company rating

    Computer operator job in Las Cruces, NM

    Network Management Systems (NMS) Operations Tier 3Job Category: Information TechnologyTime Type: Full time Minimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * * The Opportunity: We are seeking an experienced Network Management Systems (NMS) Engineer to oversee the operations of the production NMS tools suite. The ideal candidate will have advanced knowledge of network management systems and be responsible for monitoring, maintaining, and optimizing our production Linux based NMS infrastructure. Responsibilities: Administer, configure, and troubleshoot Linux-based systems (e.g., CentOS, Ubuntu, RHEL) in an air gapped environment. Monitor, configure, and optimize Linux servers for NMS applications (e.g., Riverbed, SolarWinds, Network Node Manager) Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). Troubleshoot and resolve system issues, including system failures, performance problems, and network-related issues. Develop and implement automation scripts to improve system management efficiency Work closely with DevOps and engineering teams to identify areas for process improvement and automation. Analyze system performance data and provide recommendations for optimization Execute projects related to NMS upgrades, migrations, and integrations Manage system updates, patches, and security configurations to ensure systems are up-to-date and secure. Provide support for automation-related incidents and work on optimizing system health and uptime. Mentor junior team members and provide technical guidance Collaborate with cross-functional teams to ensure system reliability and security Ensure high availability, reliability, and scalability of Linux environments to support the NMS. Participate in on-call rotations for critical incident response Qualifications: Required: Bachelor's degree in Technical field or equivalent work experience 10+ years of related work experience TS/SCI with Poly required Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu) Experience with cloud platforms (AWS, Azure, GCP) and on premise virtualization platforms (VMware, libvirt, KVM) and their monitoring tools Proficiency in shell scripting and at least one programming language (e.g., Python, Bash) Experience with configuration management tools (e.g., Ansible, Puppet, Chef) Expertise in network management tools and platforms (e.g., Riverbed, SolarWinds, Network Node Manager) Familiarity with ITIL processes and best practices Excellent troubleshooting, problem-solving and analytical skills Strong communication and teamwork abilities Desired: Relevant certifications (e.g., RHCE, ITIL) Hands-on experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or similar. Experience with monitoring tools such as Prometheus, collectd, Grafana, InfluxDB Knowledge of log management and analysis tools (e.g., Elastic) Understanding of DevOps practices and CI/CD pipelines This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $94,600 - $208,000 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
    $29k-39k yearly est. Auto-Apply 60d+ ago
  • Tow Recovery Operator/Mechanic

    City of Albuquerque, Nm 4.2company rating

    Computer operator job in Albuquerque, NM

    Perform tow recovery procedure of heavy duty trash collection vehicles and perform roadside emergency troubleshooting and automotive mechanical repair work on stalled vehicles; tow or transport vehicle to designated repair facility; maintain assigned tow equipment; and perform a variety of other related duties in support of the Solid Waste Vehicle Maintenance Department. This is a safety sensitive position subject to random drug/alcohol testing. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED; and Four (4) years of tow recovery experience; and Two (2) years mechanical/hydraulic and air brake system maintenance and repair experience. Course work in automotive technology, transportation technology or truck driving preferred. ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Commercial Driver's License (CDL), Class A. Possession of a City Operator's Permit (COP) within 6 months from date of hire. Trainees must successfully complete OJT instruction for proper use of automated side loaders, commercial front loaders and rear packer systems. Preferred Knowledge * Operations, services and activities of a tow recovery operator and transportation program * Techniques and methods of vehicle and equipment maintenance and minor repair * Operational characteristics of equipment and machinery relative to refuse collection and transport * City streets and roads * Principles and procedures of record keeping * Tow recovery hazards and standard safety practices related to the operation of a wide variety of medium to heavy vehicles and/or equipment * Occupational hazards and standard safety practices related to the operation of a wide variety of heavy vehicles and/or equipment Preferred Skills & Abilities * Operate a variety of light to heavy vehicle and/or equipment in a safe and effective manner * Operate two-way radio communications equipment * Adjust driving method to traffic, road, weather, load and various terrain conditions * Use mirrors in maneuvering, judging distance and backing vehicles * Perform vehicle and equipment maintenance and repair * Understand department policies and procedures * Perform tow recovery and transportation activities * Perform preventative maintenance and minor repair of a wide variety of light to heavy vehicles and equipment * Respond to requests and inquiries from upper management * Work independently in the absence of supervision * Communicate clearly and concisely * Establish and maintain effective working relationships with those contacted in the course of work * Perform the essential functions of the job with or without reasonable accomadation
    $30k-38k yearly est. 28d ago
  • CAD Services Support Technician

    Parametrix 4.4company rating

    Computer operator job in Albuquerque, NM

    Parametrix is a 100% employee-owned consulting firm helping clients deliver resilient infrastructure, vibrant and livable communities, and environmentally sustainable solutions. We are a team of professional construction managers, engineers, management consultants, planners, scientists, and surveyors dedicated to delivering outstanding client service. We build lasting partnerships and collaborate with our clients to envision possibilities and create tomorrow, together. We are committed to being a Best Place to Work, offering hybrid work environments that promote meaningful connections, support work-life balance, and encourage career development. With excellent benefits, employee ownership, and a collaborative culture, Parametrix creates a supportive and enriching workplace. About the Role We are seeking a CAD Services Support Technician to join our technology team. In this role, you'll support our civil engineering staff in the effective use of Autodesk Civil 3D and Bentley OpenRoads Designer, helping to maintain high-quality project deliverables and efficient workflows. This role is ideal for someone passionate about mentoring others, troubleshooting design issues, and promoting CAD best practices. You will report to the CAD Services Manager and can work in a hybrid schedule to support staff across all regions. You Will: * Provide day-to-day support and troubleshooting for Civil 3D and OpenRoads project teams. * Help teams resolve issues with surfaces, corridors, design production, and project setup. * Conduct onboarding and one-on-one training for new team members. * Document and promote CAD standards and workflows aligned with project and client requirements. * Assist in maintaining Civil 3D and OpenRoads templates and content libraries. * Collaborate with IT and project managers on software deployments and configurations You Have: * 3+ years of demonstrated competence in the use of Civil 3D and/or OpenRoads for design production and support. Experience may come from hands-on project work, training, or technical support roles. * Familiarity with corridor modeling, alignments, surfaces, and plan production workflows. * Confidence troubleshooting software and guiding users through solutions step-by-step. * A passion for teaching, mentoring, and sharing CAD knowledge. * Understanding of DOT CAD standards (e.g., WSDOT, ODOT, ITD) is a plus. * Strong communication skills and ability to work across teams. Compensation Information: Base salary for this position is in the range of $60,000-$75,000. Compensation is determined by factors such as education, experience, location, and role. As employee-owners, we are eligible for performance-based bonuses and our salaries are reviewed annually. Our compensation structure prioritizes transparency and internal pay equity. Why Join Parametrix? Employee Ownership & Great Benefits: As a 100% employee-owned company, you will share in and contribute to Parametrix's success. You will earn stock in your Employee Stock Ownership Plan (ESOP) account and be an important contributor to our collective achievements. Our Benefits include: * Comprehensive Healthcare (medical, dental, vision, short- & long-term disability insurance) * Employee Stock Ownership Plan (financial profit sharing) * Performance-based bonuses * 401(k) Plan * Paid Time Off (both vacation & sick/wellness time accruals) * Paid Holidays * Parental Bonding Leave Exciting, Award-Winning Project Work: Our work earns recognition for its innovation and positive impact on communities, giving you the opportunity to contribute to projects that make a difference. Learn more at ************************************ Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible work arrangements to support our employee-owners' diverse needs. Whether it is hybrid, remote, or in-office, we provide options that allow you to work in a way that best suits your lifestyle while staying connected and engaged with your team. Our Commitment to You Parametrix is committed to being an inclusive workplace, where team members of all backgrounds and experiences are welcome. As an equal opportunity employer, it is our policy and culture to provide opportunities to all persons based on merit and fitness to perform job duties. Employment decisions are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national or ethnic origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, religion, age (40 or older, as protected under the ADEA), disability (including physical, mental, or sensory), genetic information (including testing and characteristics), protected veteran status, or any other status or characteristic protected by applicable federal, state, or local laws or regulations. At Parametrix, we are dedicated to encouraging an inclusive and accessible workplace. If you need any accommodations during the application or interview process, please let us know, and we will work with you to ensure your needs are met. We welcome and encourage candidates from all backgrounds to apply. Ready to join us? Visit our careers site at *********************************** to apply and view all available opportunities at Parametrix.
    $60k-75k yearly 57d ago
  • Cloud Computing Specialist (CCS) SME

    ASM Research, An Accenture Federal Services Company

    Computer operator job in Santa Fe, NM

    Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $80.2k-142k yearly 60d+ ago
  • Network Management Systems (NMS) Operations Tier 3

    Caci International Inc. 4.4company rating

    Computer operator job in Las Cruces, NM

    Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: We are seeking an experienced Network Management Systems (NMS) Engineer to oversee the operations of the production NMS tools suite. The ideal candidate will have advanced knowledge of network management systems and be responsible for monitoring, maintaining, and optimizing our production Linux based NMS infrastructure. Responsibilities: * Administer, configure, and troubleshoot Linux-based systems (e.g., CentOS, Ubuntu, RHEL) in an air gapped environment. * Monitor, configure, and optimize Linux servers for NMS applications (e.g., Riverbed, SolarWinds, Network Node Manager) * Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). * Troubleshoot and resolve system issues, including system failures, performance problems, and network-related issues. * Develop and implement automation scripts to improve system management efficiency * Work closely with DevOps and engineering teams to identify areas for process improvement and automation. * Analyze system performance data and provide recommendations for optimization * Execute projects related to NMS upgrades, migrations, and integrations * Manage system updates, patches, and security configurations to ensure systems are up-to-date and secure. * Provide support for automation-related incidents and work on optimizing system health and uptime. * Mentor junior team members and provide technical guidance * Collaborate with cross-functional teams to ensure system reliability and security * Ensure high availability, reliability, and scalability of Linux environments to support the NMS. * Participate in on-call rotations for critical incident response Qualifications: Required: * Bachelor's degree in Technical field or equivalent work experience * 10+ years of related work experience * TS/SCI with Poly required * Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu) * Experience with cloud platforms (AWS, Azure, GCP) and on premise virtualization platforms (VMware, libvirt, KVM) and their monitoring tools * Proficiency in shell scripting and at least one programming language (e.g., Python, Bash) * Experience with configuration management tools (e.g., Ansible, Puppet, Chef) * Expertise in network management tools and platforms (e.g., Riverbed, SolarWinds, Network Node Manager) * Familiarity with ITIL processes and best practices * Excellent troubleshooting, problem-solving and analytical skills * Strong communication and teamwork abilities Desired: * Relevant certifications (e.g., RHCE, ITIL) * Hands-on experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or similar. * Experience with monitoring tools such as Prometheus, collectd, Grafana, InfluxDB * Knowledge of log management and analysis tools (e.g., Elastic) * Understanding of DevOps practices and CI/CD pipelines This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $94,600 - $208,000 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
    $29k-39k yearly est. 60d+ ago
  • Desktop Technician III

    Cayuse Shared Services

    Computer operator job in Crownpoint, NM

    JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans LOCATION Crownpoint NM SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL Yes-less than 5% The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment. Must be able to work on-site in Crownpoint, NM Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $27.88 - USD $29.00 /Hr.
    $27.9-29 hourly Auto-Apply 1d ago
  • Desktop Technician III

    Cayuse Holdings

    Computer operator job in Crownpoint, NM

    **_JOB TITLE:_** Desktop Technician III **_CAYUSE COMPANY:_** Cayuse Native Hawaiian Veterans **_SALARY:_** $27.88 - $29.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** Yes-less than 5% The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. + Providing technical and user support, with a strong focus on the customer experience. + Reset passwords and manage user and device objects within Active Directory + Apply patches, upgrades, and enhancements as they are approved by the customer. + Perform software installations and troubleshooting for software issues, working with software vendors when needed. + Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. + Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. + Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. + Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. + Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. + Perform monitoring of all upgrades and enhancements + Perform detail-oriented log reviews and troubleshooting. + Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. + Non-Essential Duties + Other duties as assigned. **Qualifications** **Here's What You Need** + A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. + An Associate degree or higher is preferred, but education requirement can be offset by experience. + Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. + Working knowledge of managing users and device objects within Active Directory. + Ability to support Microsoft operating systems. + Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. + The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). + Ability to work with minimal guidance. + Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. + Suitability to obtain Public Trust status through a detailed government background investigation. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Excellent verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Strong customer service and de-escalation skills. + Ability to handle sensitive and confidential information appropriately. + Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. + Ability to research and learn new software as the situation dictates. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Project Manager** **Working Conditions** + Professional office environment. + Must be able to work on-site in Crownpoint, NM + Traditional work schedule, Mon-Friday, core hours. + Must be able to lift up to 75lbs. + Must be able to stand, sit, walk, bend, lift, climb, and crawl. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $27.88 - USD $29.00 /Hr. Submit a Referral (*********************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-NM-Crownpoint_ **ID** _103472_ **Category** _Information Technology_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _No_ **Clearance Required** _Public Trust_
    $27.9-29 hourly 60d+ ago
  • Network Management Systems (NMS) Operations Tier 3

    Caci International 4.4company rating

    Computer operator job in Las Cruces, NM

    Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * **The Opportunity** : We are seeking an experienced Network Management Systems (NMS) Engineer to oversee the operations of the production NMS tools suite. The ideal candidate will have advanced knowledge of network management systems and be responsible for monitoring, maintaining, and optimizing our production Linux based NMS infrastructure. **Responsibilities:** + Administer, configure, and troubleshoot Linux-based systems (e.g., CentOS, Ubuntu, RHEL) in an air gapped environment. + Monitor, configure, and optimize Linux servers for NMS applications (e.g., Riverbed, SolarWinds, Network Node Manager) + Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB). + Troubleshoot and resolve system issues, including system failures, performance problems, and network-related issues. + Develop and implement automation scripts to improve system management efficiency + Work closely with DevOps and engineering teams to identify areas for process improvement and automation. + Analyze system performance data and provide recommendations for optimization + Execute projects related to NMS upgrades, migrations, and integrations + Manage system updates, patches, and security configurations to ensure systems are up-to-date and secure. + Provide support for automation-related incidents and work on optimizing system health and uptime. + Mentor junior team members and provide technical guidance + Collaborate with cross-functional teams to ensure system reliability and security + Ensure high availability, reliability, and scalability of Linux environments to support the NMS. + Participate in on-call rotations for critical incident response **Qualifications:** _Required:_ + Bachelor's degree in Technical field or equivalent work experience + 10+ years of related work experience + TS/SCI with Poly required + Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu) + Experience with cloud platforms (AWS, Azure, GCP) and on premise virtualization platforms (VMware, libvirt, KVM) and their monitoring tools + Proficiency in shell scripting and at least one programming language (e.g., Python, Bash) + Experience with configuration management tools (e.g., Ansible, Puppet, Chef) + Expertise in network management tools and platforms (e.g., Riverbed, SolarWinds, Network Node Manager) + Familiarity with ITIL processes and best practices + Excellent troubleshooting, problem-solving and analytical skills + Strong communication and teamwork abilities _Desired:_ + Relevant certifications (e.g., RHCE, ITIL) + Hands-on experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or similar. + Experience with monitoring tools such as Prometheus, collectd, Grafana, InfluxDB + Knowledge of log management and analysis tools (e.g., Elastic) + Understanding of DevOps practices and CI/CD pipelines This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . The proposed salary range for this position is: $94,600 - $208,000 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
    $29k-39k yearly est. 60d+ ago
  • Computer Technician I

    Enercon Services 4.5company rating

    Computer operator job in Los Alamos, NM

    ENERCON Services Inc., doing business for the Federal Government through our wholly owned subsidiary, ENERCON Federal Services (EFS), provides engineering and environmental services to many branches of the Federal Government. With extensive experience in engineering design, nuclear safety, decommissioning and environmental services, we are actively supporting large and small projects throughout the DOE complex. EFS also has current experience supporting operations and decommissioning efforts at US Army Corps of Engineers and National Nuclear Security Administration (NNSA) facilities. Job Description We are currently recruiting for an experienced Computer Technician I to represent ENERCON at a customer site in Los Alamos, NM . This role requires a currently active DOE Clearance (US Citizenship Required). DUTIES INCLUDE: • Update knowledge and skills to keep up with rapid advancements in computer technology • Provide technical support to designers, engineers and other team members throughout a major VoIP deployment and implementation process • Test and verify telecom hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data • Monitor functioning of VoIP and telecom equipment and make necessary modifications to ensure the system operates in conformance with specifications • Analyze information to determine, recommend, and plan layout, including type of computers, telephones, and peripheral equipment modifications Qualifications MINIMUM QUALIFICATIONS: • Bachelor degree in computer science or related field or equivalent training/education required • At least 2 years of relevant experience required • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills • Basic ability to work independently and manage one's time • Basic knowledge of network and computer hardware and software • Knowledge of network/computer software, such as configuration management software, desktop communications software, network services software and internet directory services software • Must possess a DOE "L" or "Q" clearance or the ability to obtain a DOE "L" or "Q" Clearance (US CITIZENSHIP REQUIRED) Additional Information ENERCON Services is a 34-year old, engineering and technical services consulting company, providing premier services to companies in the energy, utility, and industrial verticals, as well as to governmental agencies across the US and Internationally. ENERCON is fully owned by our employees, and offers excellent benefits and career opportunities. To learn more about ENERCON, visit us at enercon.com . ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
    $32k-44k yearly est. 3h ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Computer operator job in Albuquerque, NM

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-41k yearly est. 3h ago
  • Desktop Technician III

    Cayuse Holdings

    Computer operator job in Crownpoint, NM

    JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans LOCATION Crownpoint NM SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL Yes-less than 5% The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment. Must be able to work on-site in Crownpoint, NM Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $27.88 - USD $29.00 /Hr.
    $27.9-29 hourly Auto-Apply 60d+ ago
  • Computer Field Technician

    BC Tech Pro 4.2company rating

    Computer operator job in Albuquerque, NM

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-41k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Computer operator job in Roswell, NM

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 3h ago

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