FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Computer Repair Technician

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Computer Repair Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $31,000

    Average Salary

What Does A Computer Repair Technician Do

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

Duties

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from non-business customers. They may walk customers through basic steps in re-establishing an Internet connection or troubleshooting household IT products such as a Wi-Fi router.

Show More

Show Less

How To Become A Computer Repair Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

Show More

Show Less

Do you work as a Computer Repair Technician?

Send To A Friend

Computer Repair Technician Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Computer Repair Technician Career Paths

Computer Repair Technician
Computer Technician Technical Support Specialist Systems Administrator
Information Technology Manager
7 Yearsyrs
Computer Technician Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Computer Technician Network Administrator Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Technical Support Specialist Systems Engineer Project Manager
Service Delivery Manager
10 Yearsyrs
Technical Support Specialist Systems Administrator Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Repair Technician Technician Lead Technician
Technical Manager
7 Yearsyrs
Repair Technician Technician Technical Support Technician
Senior Support Technician
5 Yearsyrs
Repair Technician Technician Help Desk Analyst
Level Senior Technician
6 Yearsyrs
Field Service Technician Network Administrator Systems Analyst
Systems Manager
6 Yearsyrs
Field Service Technician Project Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Field Service Technician Network Administrator
Information Systems Manager
6 Yearsyrs
Technical Support Technician Specialist Research Associate
Laboratory Manager
5 Yearsyrs
Technical Support Technician Team Leader Information Technology Project Manager
Information Technology Technical Services Manager
9 Yearsyrs
Help Desk Analyst Network Technician Information Technology Consultant
Information Technology Systems Manager
8 Yearsyrs
Help Desk Analyst Technical Support Engineer Technical Support Manager
Technical Services Manager
7 Yearsyrs
Information Systems Technician Service Desk Analyst Service Desk Supervisor
Service Desk Manager
7 Yearsyrs
Information Systems Technician Specialist Senior Customer Service Representative
Technical Expert
5 Yearsyrs
Information Systems Technician Information Technology Consultant Information Technology Analyst
Information Technology Supervisor, Information Technology
6 Yearsyrs
Information Technology Technician Desktop Support Technician Level Senior Technician
Senior Technical Support Specialist
5 Yearsyrs
Information Technology Technician Desktop Support Technician Service Desk Analyst
Incident Manager
9 Yearsyrs
Show More
Share

Do you work as a Computer Repair Technician?

Help others decide if this is a good career for them

Average Length of Employment
Top Careers Before Computer Repair Technician
Cashier 8.2%
Technician 5.8%
Internship 4.6%
Manager 3.6%
Top Careers After Computer Repair Technician
Technician 5.7%
Cashier 3.7%
Manager 2.8%
Owner 2.8%

Do you work as a Computer Repair Technician?

Average Yearly Salary
$31,000
View Detailed Salary Report
$22,000
Min 10%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$45,000
Max 90%
Best Paying Company
Accuray
Highest Paying City
Madison, WI
Highest Paying State
Wisconsin
Avg Experience Level
2.5 years
How much does a Computer Repair Technician make at top companies?
The national average salary for a Computer Repair Technician in the United States is $31,787 per year or $15 per hour. Those in the bottom 10 percent make under $22,000 a year, and the top 10 percent make over $45,000.

How Would You Rate The Salary Of a Computer Repair Technician?

Have you worked as a Computer Repair Technician? Help other job seekers by rating your experience as a Computer Repair Technician.

Top Skills for A Computer Repair Technician

  1. Computer Hardware
  2. Laptops
  3. Desktop
You can check out examples of real life uses of top skills on resumes here:
  • Assess malfunctions of computer hardware and/or peripheral devices for the purpose of determining appropriate actions to maintain computer operations.
  • Perform repairs on all brands and types of platforms including desktop, laptops, servers and printers.
  • Administered all desktop related functions including hardware installation, software set-up, networking setup, and system configuration.
  • Assist clients over the phone with computer issues including networking problems, hardware issues, and Microsoft Office support.
  • Specialized in Laptop mother board replacement, virus removal, OS installation and performance optimization,

Computer Repair Technician Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,849 Computer Repair Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Computer Repair Technician Resume

View Resume Examples

Computer Repair Technician Demographics

Gender

Male

81.5%

Female

10.5%

Unknown

8.0%
Ethnicity

White

60.3%

Hispanic or Latino

16.4%

Black or African American

11.1%

Asian

8.2%

Unknown

4.1%
Show More
Foreign Languages Spoken

Spanish

52.8%

French

13.7%

Arabic

6.1%

Mandarin

3.0%

Italian

3.0%

Portuguese

3.0%

Chinese

3.0%

Russian

2.0%

German

2.0%

Berber

1.5%

Tagalog

1.5%

Cantonese

1.5%

Swahili

1.0%

Hindi

1.0%

Korean

1.0%

Japanese

1.0%

Cheyenne

1.0%

Swedish

0.5%

Vietnamese

0.5%

Gujarati

0.5%
Show More

Computer Repair Technician Education

Schools

University of Phoenix

24.0%

University of Memphis

6.8%

Strayer University

5.8%

Southwest Tennessee Community College

5.8%

Kaplan University

5.3%

Florida Career College - Miami

5.1%

Remington College

5.1%

ITT Technical Institute-Cordova

4.0%

Baker College

3.5%

ECPI University

3.5%

Capella University

3.5%

More Tech Institute

3.5%

Western Governors University

3.3%

University of Houston

3.0%

Florida International University

3.0%

University of South Florida

3.0%

Pennsylvania State University

3.0%

American InterContinental University

3.0%

College of Southern Nevada

2.8%

Valencia College

2.8%
Show More
Majors

Computer Science

17.4%

Information Technology

15.8%

Computer Information Systems

12.0%

Computer Networking

8.7%

Business

8.4%

Electrical Engineering

7.5%

Electrical Engineering Technology

3.8%

Computer Engineering

3.4%

Computer Technical Support

2.9%

Information Systems

2.6%

Criminal Justice

2.5%

Computer Engineering Technology

2.5%

General Studies

2.0%

Computer Systems Security

1.6%

Management Information Systems

1.6%

Psychology

1.6%

Graphic Design

1.6%

Mechanical Engineering

1.5%

Computer Programming

1.3%

Education

1.3%
Show More
Degrees

Bachelors

30.5%

Other

28.0%

Associate

27.4%

Certificate

6.0%

Masters

4.7%

Diploma

2.7%

Doctorate

0.5%

License

0.2%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate Working As a Computer Repair Technician?

Are you working as a Computer Repair Technician? Help us rate Computer Repair Technician as a Career.

Top Computer Repair Technician Employers

Jobs From Top Computer Repair Technician Employers

Computer Repair Technician Videos

Computer Technician Career: Is It Right for You?

Computer Technician Tool's of the Trade: Guide to the A+ Certification Exam (01:04)

Related to your recently viewed content