What does a computer sales associate do?
Computer sales associate responsibilities
Here are examples of responsibilities from real computer sales associate resumes:
- Used proprietary POS system to enter sales quotes and customer information to track movement of products through the store.
- Clean, put up new tvs, organize )
- Train in all apple software and application.
- Clean windows, glass partitions, or mirrors
- Assign with the role of certify windows specialist.
- Expect to drive NPS awareness for a higher department promoter score.
- Recommend repair solution and log client PCs into geek squad repair system.
- Be knowledgeable about all Samsung products and the products of Samsung competitors.
- Design both desktop and laptop computer systems to meet customers' application needs.
- Help customers of best buy set up their computers and help troubleshoot basic computer problems.
- Assist customers in selecting products which fit their needs - specializing in tablet, laptop, and desktop PCs.
- Work with customers, assisting with recommendations for computers, tablets, televisions, mobile phones, and video games.
- Complete all POS (point of sale) opening and closing procedures, including counting the contents of the cash register.
- Maintain knowledge and understanding of current and upcoming technologies relate to computers and tablets.
- Sell home theater equipment, such as televisions, receivers, and surround sound equipment to customers and commercial establishments.
Computer sales associate skills and personality traits
We calculated that 25% of Computer Sales Associates are proficient in Customer Service, Computer System, and Product Knowledge. They’re also known for soft skills such as Listening skills, Problem-solving skills, and Speaking skills.
We break down the percentage of Computer Sales Associates that have these skills listed on their resume here:
- Customer Service, 25%
Provided excellent customer service in consumer electronics and products and exceeded company standards in technical proficiency and timely delivery of services.
- Computer System, 8%
Received training on Windows and Microsoft operating computer systems and typing experience was required for customer documenting.
- Product Knowledge, 7%
Certified Microsoft Representative with extensive Microsoft product knowledge.
- Tablets, 5%
Maintained knowledge and understanding of current and upcoming technologies related to computers and tablets.
- Sales Floor, 5%
Scheduled in home services through geek squad terminals, checkout customers efficiently to keep the sales floor ready for customers.
- Windows, 5%
Explained operating systems such as Mac OS X and Windows 7 and their compatibility with software to customers.
Common skills that a computer sales associate uses to do their job include "customer service," "computer system," and "product knowledge." You can find details on the most important computer sales associate responsibilities below.
Customer-service skills. A commonly-found skill in computer sales associate job descriptions, "customer-service skills" is essential to what computer sales associates do. Computer sales associate responsibilities rely on this skill because "retail sales workers must be responsive to the wants and needs of customers." You can also see how computer sales associate duties rely on customer-service skills in this resume example: "provided customer support for technical troubleshooting, product inquiries, and minor repair of computer and additional computer and electronic problems. "
Interpersonal skills. Lastly, "interpersonal skills" is an important element of what a computer sales associate does. Computer sales associate responsibilities require this skill because "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." This resume example highlights how computer sales associate duties rely on this skill: "utilized effective interpersonal and communications skills to not only provide great customer service to meet/exceed set objectives. "
The three companies that hire the most computer sales associates are:
- JPMorgan Chase & Co.4 computer sales associates jobs
- Best Buy2 computer sales associates jobs
- J.P. Morgan1 computer sales associates jobs
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Compare different computer sales associates
Computer sales associate vs. Sales associate sporting goods
A team associate is responsible for organizing supply stock and performs cleaning duties to maintain a pleasant shopping experience for the customers. Team associates are usually employed in a shopping industry, providing the best customer service for the consumers by responding to their inquiries and concerns and directing them to their specific needs. They also convey promotional offers and featured products to the consumers, requiring them to have excellent communication and negotiation skills to help the business generate revenues and increase profitability.
There are some key differences in the responsibilities of each position. For example, computer sales associate responsibilities require skills like "computer system," "tablets," "windows," and "credit card." Meanwhile a typical sales associate sporting goods has skills in areas such as "background checks," "pallets," "stock shelves," and "loss prevention." This difference in skills reveals the differences in what each career does.
Sales associates sporting goods tend to reach similar levels of education than computer sales associates. In fact, sales associates sporting goods are 2.1% less likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.Computer sales associate vs. Line associate
A cashier is responsible for ensuring all the products and goods sold are well recorded and paid for as well as answering customer inquiries and recommending products. They also help the other sales team when needed and process payment for all goods bought. Their duties and responsibilities include processing payments, ensuring all goods bought are accurately scanned and recorded, and bagging purchases.
Each career also uses different skills, according to real computer sales associate resumes. While computer sales associate responsibilities can utilize skills like "computer system," "product knowledge," "tablets," and "windows," line associates use skills like "work ethic," "safety standards," "line production," and "food handling."
Line associates earn a lower average salary than computer sales associates. But line associates earn the highest pay in the manufacturing industry, with an average salary of $34,433. Additionally, computer sales associates earn the highest salaries in the retail with average pay of $90,699 annually.line associates earn similar levels of education than computer sales associates in general. They're 1.8% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Computer sales associate vs. Team associate
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a computer sales associate is likely to be skilled in "computer system," "tablets," "windows," and "credit card," while a typical team associate is skilled in "pet," "reservations," "kids," and "patients."
Team associates earn the highest salary when working in the retail industry, where they receive an average salary of $31,701. Comparatively, computer sales associates have the highest earning potential in the retail industry, with an average salary of $90,699.team associates typically earn similar educational levels compared to computer sales associates. Specifically, they're 1.3% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Computer sales associate vs. Retail sales associate/cashier
Updated January 8, 2025
