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Computer sales person skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Joshua Davis Ph.D.,

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical computer sales person skills. We ranked the top skills for computer sales people based on the percentage of resumes they appeared on. For example, 26.9% of computer sales person resumes contained customer service as a skill. Continue reading to find out what skills a computer sales person needs to be successful in the workplace.

15 computer sales person skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how computer sales people use customer service:

Demonstrated exceptional ability to build productive relationships, resolve complex issues and win customer loyalty by providing customer service.
Acknowledged by customers and staff for unwavering commitment to providing exceptional customer service.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how computer sales people use product knowledge:

Mentored co-workers with sales and product knowledge with a 98% success rate.
Gained and applied product knowledge.

3. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how computer sales people use sales floor:

Canvass the sales floor to meet the customer's needs and suggest to them new products.
Maintained the sales floor through keeping items stocked, stations cleaned and customers satisfied.

4. Laptop Computers

Here's how computer sales people use laptop computers:

Please do bring the AC / charger pack for laptop computers.
Presented interactive demonstrations to engage customers purchasing desktop and laptop computers.

5. CAD

Here's how computer sales people use cad:

Gained experience in Auto Cad Planning and plotting for Pharmaceuticals.
Coached peer in proficient CAD modeling.

6. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how computer sales people use troubleshoot:

Developed strong relation with IT colleagues to troubleshoot and test/ implement technology solutions to help desk staffs.
Installed MS Offices 97/2003/2007 Set up Citrix accounts profile, install thin clients and troubleshoot all various of computers

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7. Computer System

Here's how computer sales people use computer system:

Familiarized customers with specifications of micro computer systems.
Constructed custom computer systems and repaired malfunctioning computers.

8. Desktop

The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.

Here's how computer sales people use desktop:

Focused on business applications: Accounting, Spreadsheet, Word processing, and Desktop Publishing.
Worked with computers and various desktop publishing, photo, video, and audio software.

9. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how computer sales people use mac:

Shared knowledge regarding PC/Mac compatibility and software needs.
Worked extensively with all of Microsoft Office, Mac OSX, Linux, and Windows XP, Vista, and 7.

10. Apple

Apple is a technology company known for the iPhone and similar products. The brand is iconic for its clean look and simple design as well as its own operating system called iOS. In addition to phones, Apple also produces tablets, computer monitors, laptops, and accompanying accessories like phone cases, charging cords, mouses, and keyboards.

Here's how computer sales people use apple:

Stay up to date with the latest products from Apple, Windows, and Android operating systems.
Certified by Apple as an Apple Product Expert.

11. Computer Software

Here's how computer sales people use computer software:

Provide exceptional level of expertise to customers Knowledgeable of a wide range of electronics and computer software Computer installation and repairs
Utilized office computer software to Maintain client database/data entry and Microsoft programs for daily duties.

12. Shop Drawings

Here's how computer sales people use shop drawings:

Produced shop drawings to fabricate in the factory s workshop.

13. Computer Components

Here's how computer sales people use computer components:

Answered questions while also assisting customers with purchasing computer components.
Answered questions while also assisting customers with purchasing computer components such as upgrades to their computer.

14. PowerPoint

Here's how computer sales people use powerpoint:

Prepared Market Analyses and Listing Presentations using Microsoft Excel and PowerPoint.
Created PowerPoint presentations and promoted products at meetings and continuing education programs

15. Business Cards

Here's how computer sales people use business cards:

Generate leads via word of mouth advertising, business cards, and social media such as LinkedIn and Facebook
Market Production by phone and business cards.

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What skills help Computer Sales People find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young Computer Sales People need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What soft skills should all Computer Sales People possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of computer sales person skills to add to your resume

The most important skills for a computer sales person resume and required skills for a computer sales person to have include:

Customer Service
Product Knowledge
Sales Floor
Laptop Computers
CAD
Troubleshoot
Computer System
Desktop
Mac

Apple
Computer Software
Shop Drawings
Computer Components
PowerPoint
Business Cards
Computer Problems
PCS
Customer Support

Customer Complaints
Computer Knowledge
Windows XP
Customer Inquiries
Computer Sales
Office Equipment
POS
Computer Repair
Software Packages

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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