We calculated that 11% of Computer Specialists are proficient in Hardware, Personal Computers, and Information Technology. They’re also known for soft skills such as Customer-service skills, Listening skills, and Speaking skills.
We break down the percentage of Computer Specialists that have these skills listed on their resume here:
Most computer specialists list "hardware," "personal computers," and "information technology" as skills on their resumes. We go into more details on the most important computer specialist responsibilities here: Arguably the most important personality trait for a computer specialist to have happens to be customer-service skills. An example from a resume said this about the skill, "computer support specialists must be patient and sympathetic" Additionally, other resumes have pointed out that computer specialists can use customer-service skills to "advise customers on computers and tablets work in geek squad track sales and progress data entry" Another commonly found skill for being able to perform computer specialist duties is the following: listening skills. According to a computer specialist resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Check out this example of how computer specialists use listening skills: "communicated with dod risk management personnel re medmal cases, and treasury payments on these cases. " Another skill that is quite popular among computer specialists is speaking skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a computer specialist resume: "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This example from a resume shows how this skill is used: "escalate technical support issues that cannot be addressed by the help desk to the appropriate department. " A thorough review of lots of resumes revealed to us that "writing skills" is important to completing computer specialist responsibilities. This resume example shows just one way computer specialists use this skill: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." Here's an example of how this skill is used from a resume that represents typical computer specialist tasks: "assisted with the writing of documentation to setup standards, policies, and procedures for various it projects. " Another common skill for a computer specialist to be able to utilize is "problem-solving skills." Support workers must identify both simple and complex computer problems, analyze them, and solve them. A computer specialist demonstrated the need for this skill by putting this on their resume: "provided resolution to modems, printers, hard drives, memory cards, usb and wireless products. "
See the full list of computer specialist skills.
We've found that 56.9% of computer specialists have earned a bachelor's degree. Furthermore, 6.6% earned their master's degrees before becoming a computer specialist. While it's true that most computer specialists have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six computer specialists did not spend the extra money to attend college.
The computer specialists who went onto college to earn a more in-depth education generally studied computer science and business, while a small population of computer specialists studied computer information systems and information technology.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a computer specialist. We've found that most computer specialist resumes include experience from Best Buy, U-Haul, and University of Florida. Of recent, Best Buy had 7 positions open for computer specialists. Meanwhile, there are 6 job openings at U-Haul and 3 at University of Florida.
Since salary is important to some computer specialists, it's good to note that they are figured to earn the highest salaries at BP America, Northern Trust, and Comsys Information Technology Services. If you were to take a closer look at BP America, you'd find that the average computer specialist salary is $112,740. Then at Northern Trust, computer specialists receive an average salary of $107,869, while the salary at Comsys Information Technology Services is $104,465.
View more details on computer specialist salaries across the United States.
We also looked into companies who hire computer specialists from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include IBM, Best Buy, and Verizon Communications.