We calculated that 8% of Computer Specialists are proficient in Data Entry, Troubleshoot, and Computer System. They’re also known for soft skills such as Customer-service skills, Listening skills, and Speaking skills.
We break down the percentage of Computer Specialists that have these skills listed on their resume here:
- Data Entry, 8%
Performed technical data entry for database.
- Troubleshoot, 7%
Monitored software/hardware systems, troubleshoot and escalated as needed to appropriate personnel.
- Computer System, 7%
Prepared production schedule for computer processing on large-scale mainframe computer systems in the absence of regularly assigned scheduler.
- Technical Support, 6%
Provided administrative and technical support related to various operations within the whole Department with minimal and/or no supervision.
- Desk Support, 4%
Served as technical/help-desk support for Fixed Income, Equities, International Banking, Asset Management, Research and Back office divisions.
- Network Printers, 4%
Network printers, Network connectivity troubleshooting.
Most computer specialists list "data entry," "troubleshoot," and "computer system" as skills on their resumes. We go into more details on the most important computer specialist responsibilities here:
Arguably the most important personality trait for a computer specialist to have happens to be customer-service skills. An example from a resume said this about the skill, "computer support specialists must be patient and sympathetic" Additionally, other resumes have pointed out that computer specialists can use customer-service skills to "provided network troubleshooting and problem diagnosis utilizing data analyzers: and remote client and server administration and customer support. " Another commonly found skill for being able to perform computer specialist duties is the following: listening skills. According to a computer specialist resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Check out this example of how computer specialists use listening skills: "communicated with dod risk management personnel re medmal cases, and treasury payments on these cases. " Another skill that is quite popular among computer specialists is speaking skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a computer specialist resume: "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This example from a resume shows how this skill is used: "escalate technical support issues that cannot be addressed by the help desk to the appropriate department. " A thorough review of lots of resumes revealed to us that "writing skills" is important to completing computer specialist responsibilities. This resume example shows just one way computer specialists use this skill: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." Here's an example of how this skill is used from a resume that represents typical computer specialist tasks: "united network for organ sharing: technical support, report writing, programming, and end-user support. " Another common skill for a computer specialist to be able to utilize is "problem-solving skills." Support workers must identify both simple and complex computer problems, analyze them, and solve them. A computer specialist demonstrated the need for this skill by putting this on their resume: "ensured customer support problems were identified, and resolution was the ending result. " See the full list of computer specialist skills.
We've found that 56.9% of computer specialists have earned a bachelor's degree. Furthermore, 6.6% earned their master's degrees before becoming a computer specialist. While it's true that most computer specialists have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six computer specialists did not spend the extra money to attend college.
The computer specialists who went onto college to earn a more in-depth education generally studied computer science and business, while a small population of computer specialists studied computer information systems and information technology.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a computer specialist. We've found that most computer specialist resumes include experience from Best Buy, AECOM, and Amazon. Of recent, Best Buy had 11 positions open for computer specialists. Meanwhile, there are 10 job openings at AECOM and 9 at Amazon.
Since salary is important to some computer specialists, it's good to note that they are figured to earn the highest salaries at Apple, Waymo, and Amazon. If you were to take a closer look at Apple, you'd find that the average computer specialist salary is $119,811. Then at Waymo, computer specialists receive an average salary of $110,112, while the salary at Amazon is $110,027.
View more details on computer specialist salaries across the United States.
We also looked into companies who hire computer specialists from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include IBM, Best Buy, and CompuCom Systems Inc.
