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Computer Support Analyst Careers

There is more than meets the eye when it comes to being a computer support analyst. For example, did you know that they make an average of $29.05 an hour? That's $60,419 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Computer Support Analyst Do

There are certain skills that many computer support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a computer support analyst, we found that a lot of resumes listed 10.0% of computer support analysts included hardware, while 9.2% of resumes included technical support, and 5.0% of resumes included computer system. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the computer support analyst job title. But what industry to start with? Most computer support analysts actually find jobs in the technology and education industries.

How To Become a Computer Support Analyst

If you're interested in becoming a computer support analyst, one of the first things to consider is how much education you need. We've determined that 45.1% of computer support analysts have a bachelor's degree. In terms of higher education levels, we found that 6.5% of computer support analysts have master's degrees. Even though most computer support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a computer support analyst. When we researched the most common majors for a computer support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on computer support analyst resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a computer support analyst. In fact, many computer support analyst jobs require experience in a role such as computer technician. Meanwhile, many computer support analysts also have previous career experience in roles such as technical support specialist or help desk analyst.

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Average Salary
$60,419
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
46,578
Job Openings

Computer Support Analyst Career Paths

Top Careers Before Computer Support Analyst

Top Careers After Computer Support Analyst

Computer Support Analyst Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Computer Support Analyst

Computer Support Analysts in America make an average salary of $60,419 per year or $29 per hour. The top 10 percent makes over $81,000 per year, while the bottom 10 percent under $44,000 per year.
Average Salary
$60,419
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
Stanford, CA
Salary Range64k - 100k$80k$80,329
Seattle, WA
Salary Range56k - 79k$67k$66,756
Rockville, MD
Salary Range48k - 72k$59k$58,906
Austin, TX
Salary Range39k - 60k$49k$48,934
Missouri City, TX
Salary Range39k - 60k$49k$48,755
Houston, TX
Salary Range39k - 60k$49k$48,681
$35k
$100k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Computer Support Analyst
Computer Support Analyst
State of Arkansas
State of Arkansas
05/15/2021
05/15/2021
$41,57805/15/2021
$41,578
Computer Support Analyst
Computer Support Analyst
State of Arkansas
State of Arkansas
05/15/2021
05/15/2021
$41,57805/15/2021
$41,578
Computer Support Analyst
Computer Support Analyst
Arkansas Government Job
Arkansas Government Job
05/14/2021
05/14/2021
$41,57805/14/2021
$41,578
Computer Support Analyst
Computer Support Analyst
Arkansas Government Job
Arkansas Government Job
05/14/2021
05/14/2021
$41,57805/14/2021
$41,578
Computer Support Analyst
Computer Support Analyst
State of Arkansas
State of Arkansas
03/21/2021
03/21/2021
$41,57803/21/2021
$41,578
See More Recent Salaries

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Computer Support Analyst Demographics

Gender

male

70.6 %

female

25.9 %

unknown

3.5 %

Ethnicity

White

61.6 %

Hispanic or Latino

14.4 %

Black or African American

10.8 %

Foreign Languages Spoken

Spanish

48.1 %

French

11.1 %

German

7.4 %
See More Demographics

Computer Support Analyst Education

Degrees

Bachelors

45.1 %

Associate

24.8 %

Certificate

16.9 %

Top Colleges for Computer Support Analysts

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571
See More Education Info

Online Courses For Computer Support Analyst That You May Like

Computer Basics - Windows 7/10 - Desktop IT Support Training
udemy
3.8
(1,094)

Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.2
(367)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

Technical Support Fundamentals
coursera

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Computer Support Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.0% of computer support analysts listed hardware on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For a Computer Support Analyst

Some places are better than others when it comes to starting a career as a computer support analyst. The best states for people in this position are California, Massachusetts, Washington, and New Jersey. Computer support analysts make the most in California with an average salary of $71,899. Whereas in Massachusetts and Washington, they would average $69,168 and $65,663, respectively. While computer support analysts would only make an average of $64,933 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Computer Support Analyst Jobs:
6,310
Highest 10% Earn:
$109,000
Location Quotient:
1.37
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Computer Support Analyst Jobs:
1,503
Highest 10% Earn:
$91,000
Location Quotient:
1.3
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Computer Support Analyst Jobs:
517
Highest 10% Earn:
$100,000
Location Quotient:
1.95
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Computer Support Analyst Employers

1. Lockheed Martin
4.9
Avg. Salary: 
$82,110
Computer Support Analysts Hired: 
26+
2. University of Washington
4.5
Avg. Salary: 
$44,724
Computer Support Analysts Hired: 
10+
3. The New York Times Company
4.8
Avg. Salary: 
$62,488
Computer Support Analysts Hired: 
8+
4. IBM
4.8
Avg. Salary: 
$70,916
Computer Support Analysts Hired: 
7+
5. Pacific Gas and Electric Company
4.8
Avg. Salary: 
$82,788
Computer Support Analysts Hired: 
7+
6. Boeing
4.9
Avg. Salary: 
$80,415
Computer Support Analysts Hired: 
6+
Updated October 2, 2020