Computer support specialist resume examples for 2025
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How to write a computer support specialist resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the computer support specialist role.
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in computer support specialist-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the computer support specialist position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical computer support specialist skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a computer support specialist resume:
- Computer Support
- Troubleshoot
- Technical Support
- Customer Service
- Desk Support
- Computer System
- Network Printers
- Mac
- OS
- User Support
- Computer Software
- Technical Assistance
- Linux
- Help-Desk Support
- Microsoft Windows
- Peripheral Equipment
- Software Applications
- Lan
- SQL
- User Accounts
- Software Issues
- PCS
- Workstations
- Network Connectivity
- Software Support
- Word Processing
- Windows XP
- Network Troubleshooting
- Windows Server
- Computer Equipment
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write computer support specialist experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from computer support specialist resumes:
Work history example #1
Information Technology Assistant
American Express
- Used Python to develop user-friendly applications for the Risk and Information Management team.
- Created all detailed design documentation for the VMware and Exchange infrastructure.
- Answered incoming telephone calls, monitored and managed group email while providing immediate solutions whenever possible.
- Tested and maintained Linux 7.2 SuSE on Servers.
- Managed all Ad Hoc MIS reports for Establishment Services which often required developing custom SQL/SAS queries against mainframe merchant tables.
Work history example #2
Information Technology Specialist
The Home Depot
- Designed and implemented security auditing procedures; including gathering and retaining evidence for Human Resource and possible criminal investigations.
- Worked in tool rental, small engine repair, garden, electrical, hardware, garden and plumbing departments.
- Educated and trained associates on Inventory Management software and hardware applications.
- Leveraged the latest developments in Modern JavaScript frameworks.
- Participated in business/technical/ design reviews to identify potential design flaws and obstacles prior to the testing phase of the SDLC.
Work history example #3
LAN Administrator
JPMorgan Chase
- Configured IIS and Weblogic for applications migrating into the shared server farm.
- Provided off-hour support for desktop users to ensure business continuity.
- Performed troubleshooting of complex Level I and Level II technical issues.
- Installed, configured and maintained a server infrastructure that was comprised of NetWare, Windows NT and RS/6000 systems.
- Assigned to PC refresh and move projects including a site move for 90 clients and server hardware.
Work history example #4
Services Desk Technician
Boeing Employees Credit Union
- Imaged, configured, and installed desktop PC's and laptops.
- Imaged 15-30 HP Desktops and Laptops daily for XP rollout using Symantec Ghost.
- Strengthened Vendor Management processes to build effective, collaborative relationships with external strategic partners and those within the firm.
- Researched problems relating to hardware, operating systems and applications and then carried out solutions until issue was resolved with user.
- Performed troubleshooting on network connectivity, desktop configuration, printer connectivity, and network access issues regarding permissions and group memberships.
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Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
Some College Courses in electrical engineering technology
University of Pennsylvania, Philadelphia, PA
2017 - 2017
High School Diploma
2013 - 2013
Highlight your computer support specialist certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your computer support specialist resume:
- Certified Network Computer Technician (CNCT)
- Security 5 Certification
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Technology Specialist (MCTS)
- Master Certified Electronics Technician (CETma)
- Certified Information Security Manager (CISM)
- Certified Instrumentation Specialist (CIS)